Agency Information Collection Activities: Proposed Collection; Comment Request; National Flood Insurance Program-Mortgage Portfolio Protection Program (MPPP); Ask the Advocate Web Form, 28122-28124 [2021-11058]

Download as PDF 28122 Federal Register / Vol. 86, No. 99 / Tuesday, May 25, 2021 / Notices Facility and Building System Upgrades Support for the Regional Biocontainment Laboratories (G20—Clinical Trial Not Allowed). Date: June 30, 2021. Time: 10:00 a.m. to 5:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institute of Allergy and Infectious Diseases, National Institutes of Health, 5601 Fishers Lane, Room 3G42A, Rockville, MD 20892 (Virtual Meeting). Contact Person: Lynn Rust, Ph.D., Scientific Review Officer, Scientific Review Program, Division of Extramural Activities, National Institute of Allergy and Infectious Diseases, National Institutes of Health, 5601 Fishers Lane, Room 3G42A, Rockville, MD 20852, (240) 669–5069, lrust@niaid.nih.gov. (Catalogue of Federal Domestic Assistance Program Nos. 93.855, Allergy, Immunology, and Transplantation Research; 93.856, Microbiology and Infectious Diseases Research, National Institutes of Health, HHS) Dated: May 19, 2021. Tyeshia M. Roberson, Program Analyst, Office of Federal Advisory Committee Policy. [FR Doc. 2021–10965 Filed 5–24–21; 8:45 am] BILLING CODE 4140–01–P DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health National Institute of General Medical Sciences; Notice of Closed Meetings jbell on DSKJLSW7X2PROD with NOTICES Pursuant to section 10(d) of the Federal Advisory Committee Act, as amended, notice is hereby given of the following meetings. The meetings will be closed to the public in accordance with the provisions set forth in sections 552b(c)(4) and 552b(c)(6), Title 5 U.S.C., as amended. The grant applications and the discussions could disclose confidential trade secrets or commercial property such as patentable material, and personal information concerning individuals associated with the grant applications, the disclosure of which would constitute a clearly unwarranted invasion of personal privacy. Name of Committee: National Institute of General Medical Sciences Special Emphasis Panel; Review of Centers of Biomedical Research Excellence (COBRE) Phase 1 Applications. Date: July 13–14, 2021. Time: 10:00 a.m. to 6:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institutes of Health, Natcher Building, 45 Center Drive, Bethesda, MD 20892 (Video Meeting). Contact Person: Nina Sidorova, Ph.D., Scientific Review Officer, Office of Scientific Review, National Institutes of General VerDate Sep<11>2014 18:09 May 24, 2021 Jkt 253001 Medical Sciences, National Institutes of Health, 45 Center Drive, Room 3AN18, Bethesda, MD 20814, 301–402–2783, sidorova@mail.nih.gov. Name of Committee: National Institute of General Medical Sciences Special Emphasis Panel; Review of NIGMS Pathway to Independence Award K99/R00 Applications. Date: July 15, 2021. Time: 10:00 a.m. to 6:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institutes of Health, Natcher Building, 45 Center Drive, Bethesda, MD 20892 (Video Meeting). Contact Person: Rebecca H. Johnson, Ph.D., Scientific Review Officer, Office of Scientific Review, National Institute of General Medical Sciences, National Institutes of Health, Natcher Building, Room 3AN18C, 45 Center Drive, Bethesda, MD 20892, 301–594–2771, johnsonrh@nigms.nih.gov. Name of Committee: National Institute of General Medical Sciences Special Emphasis Panel; Review of NIGMS Support of Competitive Research (SCORE) Award Applications. Date: July 19, 2021. Time: 10:00 a.m. to 6:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institutes of Health, Natcher Building, 45 Center Drive, Bethesda, MD 20892 (Video Meeting). Contact Person: Saraswathy Seetharam, Ph.D., Scientific Review Officer, Office Scientific Review, National Institute of General Medical Sciences, National Institutes Health, 45 Center Drive, Room 3AN12C, Bethesda, MD 20892, 301–594–2763, seetharams@nigms.nih.gov. (Catalogue of Federal Domestic Assistance Program Nos. 93.375, Minority Biomedical Research Support; 93.821, Cell Biology and Biophysics Research; 93.859, Pharmacology, Physiology, and Biological Chemistry Research; 93.862, Genetics and Developmental Biology Research; 93.88, Minority Access to Research Careers; 93.96, Special Minority Initiatives; 93.859, Biomedical Research and Research Training, National Institutes of Health, HHS) Dated: May 20, 2021. Miguelina Perez, Program Analyst, Office of Federal Advisory Committee Policy. [FR Doc. 2021–11039 Filed 5–24–21; 8:45 am] BILLING CODE 4140–01–P PO 00000 Frm 00070 Fmt 4703 Sfmt 4703 DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID: FEMA–2021–0016; OMB No. 1660–0086] Agency Information Collection Activities: Proposed Collection; Comment Request; National Flood Insurance Program—Mortgage Portfolio Protection Program (MPPP); Ask the Advocate Web Form Federal Emergency Management Agency, Department of Homeland Security. ACTION: 60-Day notice of revision and request for comments. AGENCY: The Federal Emergency Management Agency (FEMA), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on a revision of a previously approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning an amendment to a currently-approved collection of information related to the National Flood Insurance Program (NFIP), Mortgage Portfolio Protection Program (MPPP), which is an option that companies participating in the NFIP can use to bring their mortgage loan portfolios into compliance with the flood insurance purchase requirements. This notice seeks comments concerning the collection of information related to the Office of the Flood Insurance Advocate (OFIA). DATES: Comments must be submitted on or before July 26, 2021. ADDRESSES: To avoid duplicate submissions to the docket, please submit comments at www.regulations.gov under Docket ID FEMA–2021–0016. Follow the instructions for submitting comments. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy and Security Notice that is available via a link on the homepage of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: For information related to the NFIP Mortgage Portfolio Protection Program SUMMARY: E:\FR\FM\25MYN1.SGM 25MYN1 jbell on DSKJLSW7X2PROD with NOTICES Federal Register / Vol. 86, No. 99 / Tuesday, May 25, 2021 / Notices (MPPP), contact Kelly Bronowicz, Industry Management Branch Chief, FIMA, FEMA, 202–557–9488, Kelly.Bronowicz@fema.dhs.gov. For information related to the Ask the Advocate web form, contact Joe Cecil, Advocate Representative Team Lead, Office of the Flood Insurance Advocate, FIMA, FEMA, 202–701–3465, Joseph.Cecil@fema.dhs.gov. Requests for additional information or copies of the information collection should be made to the Forms & Information Collections Manager, Information Management Division, 500 C Street SW, Washington, DC 20472, email address FEMA-InformationCollections-Management@fema.dhs.gov. SUPPLEMENTARY INFORMATION: Pertaining to the MPPP, federal lenders and Federally-regulated or sponsored lending institutions may not make, increase, extend, or renew any loan secured by improved real property located in a special flood hazard area (SFHA) unless the building and any personal property securing the loan is covered by flood insurance for the life of the loan. See Flood Disaster Protection Act of 1973 (FDPA) § 102 (Pub. L. 93–234; 42 U.S.C. 4012a). The FEMA Administrator carries out the NFIP to enable interested persons to purchase insurance against loss resulting from physical damage to or loss of real or personal property arising from flood in the United States. See National Flood Insurance Act of 1968 (NFIA) (Pub. L. 90–448, title XIII; 42 U.S.C. 4001 et seq.). In general, individual mortgagees subject to the requirements of the FDPA obtain and maintain flood insurance for their individual properties. When individual mortgagees do not obtain required flood insurance, the NFIP’s MPPP allows covered lenders to ensure compliance with the requirements of FDPA by making available special coverage for the lender’s entire mortgage portfolio. See 44 CFR 62.23(l). To sell MPPP policies, private insurance companies participating in the NFIP’s Write Your Own (WYO) Program must apply for and annually renew their election to voluntarily participate in the MPPP. This information collection expires on December 31, 2021. FEMA is requesting a revision of this currently approved collection. The purpose of this notice is to notify the public that FEMA will submit the information collection abstracted below to the Office of Management and Budget for review and clearance. Pertaining to the Ask the Advocate Web Form, Section 24 of the VerDate Sep<11>2014 18:09 May 24, 2021 Jkt 253001 Homeowner Flood Insurance Affordability Act of 2014 (42 U.S.C. 4033), Public Law 113–89, 128 Stat. 1030, requires FEMA to designate a Flood Insurance Advocate that would advocate for the fair treatment of NFIP policyholders and property owners by: (1) Providing education and guidance on all aspects of the NFIP, (2) identifying trends affecting the public, and (3) making recommendations for NFIP program improvements to FEMA leadership. Pursuant to this authority, FEMA established OFIA on December 22, 2014. Members of the public regularly contact OFIA seeking assistance on the NFIP. OFIA seeks to facilitate the timely and effective management of these inquiries by creating a web form on OFIA’s web page at https:// www.fema.gov/flood-insurance/ advocate. The web form will allow users to provide information that includes all the data necessary for OFIA to perform its Congressionally mandated duties and responsibilities. Consumers who submit an inquiry to OFIA will be required to fill-out ten (10) informational fields on the Ask the Advocate web form. These fields include: (1) First name, (2) Last name, (3) Email address, (4) Confirm email address, (5) How did you hear of Advocate’s office (pull-down list), (6) Contact role (list field), (7) State (pulldown list), (8) ZIP code, (9) Subject (of inquiry) and (10) Questions/Comment (regarding inquiry). An eleventh (11th) field is a security CAPTCHA field intended to distinguish human from machine input as a way of thwarting spam and automated extraction of data from websites. When a consumer submits this information, the data will be collected and stored on OFIA’s Department of Homeland Security/FEMA-approved Customer Relationship Management cloud-based environment hosted by Salesforce. Once OFIA receives this information, the inquiry will be assigned a systemgenerated ‘‘Case number’’, and then the case is then assigned to an OFIA Advocate Representative (FEMA employee). Using the data collected from the Ask the Advocate web form, the Advocate Representative will research the customer’s inquiry and offer education and guidance to help the customer navigate the NFIP process. Collection of Information Title: National Flood Insurance Program—Mortgage Portfolio Protection Program (MPPP). PO 00000 Frm 00071 Fmt 4703 Sfmt 4703 28123 Type of Information Collection: Revision of a currently approved information collection. OMB Number: 1660–0086. FEMA Forms: Ask the Advocate Web Form (form number pending OMB approval). Abstract: Regarding the MPPP, FEMA needs the information to ensure that private insurance companies that join the NFIP’s WYO Program meet all state and Federal requirements for insurance companies. Requirements include a good business record and satisfactory rating in their field. There is no other way to obtain this information because it is specific to each company that applies to join the NFIP. Regarding the Ask the Advocate Web Form, the Homeowner Flood Insurance Affordability Act of 2014 requires FEMA to designate a Flood Insurance Advocate that would advocate for the fair treatment of NFIP policyholders and property owners. Pursuant to this authority, FEMA established OFIA on December 22, 2014. Members of the public regularly contact OFIA seeking assistance on the NFIP. OFIA seeks to facilitate the timely and effective management of these inquiries through a web form on OFIA’s web page. The web form will allow users to provide information that includes all the data necessary for OFIA to fulfill its duties and responsibilities. Affected Public: Individuals, households, businesses, or other forprofit. Estimated Number of Respondents: 1,041. Estimated Number of Responses: 1,041. Estimated Total Annual Burden Hours: 227. Estimated Total Annual Respondent Cost: $11,856. Estimated Respondents’ Operation and Maintenance Costs: $0.00. Estimated Respondents’ Capital and Start-Up Costs: $0.00. Estimated Total Annual Cost to the Federal Government: $71,930. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be E:\FR\FM\25MYN1.SGM 25MYN1 28124 Federal Register / Vol. 86, No. 99 / Tuesday, May 25, 2021 / Notices collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Millicent L. Brown, Senior Manager, Records Management Branch, Office of the Chief Administrative Officer, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2021–11058 Filed 5–52–21; 8:45 am] [FR Doc. 2021–11003 Filed 5–24–21; 8:45 am] Deanne Criswell, Administrator, Federal Emergency Management Agency. [FR Doc. 2021–11001 Filed 5–24–21; 8:45 am] DEPARTMENT OF HOMELAND SECURITY BILLING CODE 9111–23–P Federal Emergency Management Agency [Internal Agency Docket No. FEMA–4582– DR; Docket ID FEMA–2021–0001] Navajo Nation; Amendment No. 3 to Notice of a Major Disaster Declaration Federal Emergency Management Agency, DHS. AGENCY: Guam; Amendment No. 6 to Notice of a Major Disaster Declaration [Internal Agency Docket No. FEMA–4511– DR; Docket ID FEMA–2021–0001] Federal Emergency Management Agency, DHS. ACTION: Notice. ACTION: Notice. AGENCY: Commonwealth of the Northern Mariana Islands; Amendment No. 6 to Notice of a Major Disaster Declaration Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: This notice amends the notice of a major disaster declaration for the Commonwealth of the Northern Mariana Islands (FEMA–4511–DR), dated April 1, 2020, and related determinations. DATES: This change occurred on April 26, 2021. FOR FURTHER INFORMATION CONTACT: Dean Webster, Office of Response and Recovery, Federal Emergency Management Agency, 500 C Street SW, Washington, DC 20472, (202) 646–2833. SUPPLEMENTARY INFORMATION: The Federal Emergency Management Agency (FEMA) hereby gives notice that pursuant to the authority vested in the Administrator, under Executive Order 12148, as amended, Robert J. Fenton, of FEMA is appointed to act as the Federal Coordinating Officer for this disaster. This action terminates the appointment of Tammy L. Littrell as Federal Coordinating Officer for this disaster. SUMMARY: jbell on DSKJLSW7X2PROD with NOTICES BILLING CODE 9111–23–P [Internal Agency Docket No. FEMA–4495– DR; Docket ID FEMA–2021–0001] Federal Emergency Management Agency The following Catalog of Federal Domestic Assistance Numbers (CFDA) are to be used for reporting and drawing funds: 97.030, Community Disaster Loans; 97.031, Cora Brown Fund; 97.032, Crisis Counseling; 97.033, Disaster Legal Services; 97.034, Disaster Unemployment Assistance (DUA); 97.046, Fire Management Assistance Grant; 97.048, Disaster Housing Assistance to Individuals and Households In Presidentially Jkt 253001 Deanne Criswell, Administrator, Federal Emergency Management Agency. Federal Emergency Management Agency DEPARTMENT OF HOMELAND SECURITY 18:09 May 24, 2021 and Households—Other Needs; 97.036, Disaster Grants—Public Assistance (Presidentially Declared Disasters); 97.039, Hazard Mitigation Grant. DEPARTMENT OF HOMELAND SECURITY BILLING CODE 9111–23–P VerDate Sep<11>2014 Declared Disaster Areas; 97.049, Presidentially Declared Disaster Assistance— Disaster Housing Operations for Individuals and Households; 97.050, Presidentially Declared Disaster Assistance to Individuals and Households—Other Needs; 97.036, Disaster Grants—Public Assistance (Presidentially Declared Disasters); 97.039, Hazard Mitigation Grant. This notice amends the notice of a major disaster declaration for territory of Guam (FEMA–4495–DR), dated March 27, 2020, and related determinations. DATES: This change occurred on April 26, 2021. FOR FURTHER INFORMATION CONTACT: Dean Webster, Office of Response and Recovery, Federal Emergency Management Agency, 500 C Street SW, Washington, DC 20472, (202) 646–2833. SUPPLEMENTARY INFORMATION: The Federal Emergency Management Agency (FEMA) hereby gives notice that pursuant to the authority vested in the Administrator, under Executive Order 12148, as amended, Robert J. Fenton, of FEMA is appointed to act as the Federal Coordinating Officer for this disaster. This action terminates the appointment of Tammy L. Littrell as Federal Coordinating Officer for this disaster. SUMMARY: The following Catalog of Federal Domestic Assistance Numbers (CFDA) are to be used for reporting and drawing funds: 97.030, Community Disaster Loans; 97.031, Cora Brown Fund; 97.032, Crisis Counseling; 97.033, Disaster Legal Services; 97.034, Disaster Unemployment Assistance (DUA); 97.046, Fire Management Assistance Grant; 97.048, Disaster Housing Assistance to Individuals and Households In Presidentially Declared Disaster Areas; 97.049, Presidentially Declared Disaster Assistance— Disaster Housing Operations for Individuals and Households; 97.050, Presidentially Declared Disaster Assistance to Individuals PO 00000 Frm 00072 Fmt 4703 Sfmt 4703 This notice amends the notice of a major disaster declaration for the Navajo Nation (FEMA–4582–DR), dated February 2, 2021, and related determinations. SUMMARY: This change occurred on April 26, 2021. DATES: FOR FURTHER INFORMATION CONTACT: Dean Webster, Office of Response and Recovery, Federal Emergency Management Agency, 500 C Street SW, Washington, DC 20472, (202) 646–2833. The Federal Emergency Management Agency (FEMA) hereby gives notice that pursuant to the authority vested in the Administrator, under Executive Order 12148, as amended, Robert J. Fenton, of FEMA is appointed to act as the Federal Coordinating Officer for this disaster. This action terminates the appointment of Tammy L. Littrell as Federal Coordinating Officer for this disaster. SUPPLEMENTARY INFORMATION: The following Catalog of Federal Domestic Assistance Numbers (CFDA) are to be used for reporting and drawing funds: 97.030, Community Disaster Loans; 97.031, Cora Brown Fund; 97.032, Crisis Counseling; 97.033, Disaster Legal Services; 97.034, Disaster Unemployment Assistance (DUA); 97.046, Fire Management Assistance Grant; 97.048, Disaster Housing Assistance to Individuals and Households In Presidentially Declared Disaster Areas; 97.049, Presidentially Declared Disaster Assistance— Disaster Housing Operations for Individuals and Households; 97.050, Presidentially Declared Disaster Assistance to Individuals and Households—Other Needs; 97.036, Disaster Grants—Public Assistance E:\FR\FM\25MYN1.SGM 25MYN1

Agencies

[Federal Register Volume 86, Number 99 (Tuesday, May 25, 2021)]
[Notices]
[Pages 28122-28124]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-11058]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2021-0016; OMB No. 1660-0086]


Agency Information Collection Activities: Proposed Collection; 
Comment Request; National Flood Insurance Program--Mortgage Portfolio 
Protection Program (MPPP); Ask the Advocate Web Form

AGENCY: Federal Emergency Management Agency, Department of Homeland 
Security.

ACTION: 60-Day notice of revision and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency (FEMA), as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on a revision of 
a previously approved information collection. In accordance with the 
Paperwork Reduction Act of 1995, this notice seeks comments concerning 
an amendment to a currently-approved collection of information related 
to the National Flood Insurance Program (NFIP), Mortgage Portfolio 
Protection Program (MPPP), which is an option that companies 
participating in the NFIP can use to bring their mortgage loan 
portfolios into compliance with the flood insurance purchase 
requirements. This notice seeks comments concerning the collection of 
information related to the Office of the Flood Insurance Advocate 
(OFIA).

DATES: Comments must be submitted on or before July 26, 2021.

ADDRESSES: To avoid duplicate submissions to the docket, please submit 
comments at www.regulations.gov under Docket ID FEMA-2021-0016. Follow 
the instructions for submitting comments.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy and 
Security Notice that is available via a link on the homepage of 
www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: For information related to the NFIP 
Mortgage Portfolio Protection Program

[[Page 28123]]

(MPPP), contact Kelly Bronowicz, Industry Management Branch Chief, 
FIMA, FEMA, 202-557-9488, [email protected].
    For information related to the Ask the Advocate web form, contact 
Joe Cecil, Advocate Representative Team Lead, Office of the Flood 
Insurance Advocate, FIMA, FEMA, 202-701-3465, 
[email protected].
    Requests for additional information or copies of the information 
collection should be made to the Forms & Information Collections 
Manager, Information Management Division, 500 C Street SW, Washington, 
DC 20472, email address [email protected].

SUPPLEMENTARY INFORMATION: Pertaining to the MPPP, federal lenders and 
Federally-regulated or sponsored lending institutions may not make, 
increase, extend, or renew any loan secured by improved real property 
located in a special flood hazard area (SFHA) unless the building and 
any personal property securing the loan is covered by flood insurance 
for the life of the loan. See Flood Disaster Protection Act of 1973 
(FDPA) Sec.  102 (Pub. L. 93-234; 42 U.S.C. 4012a). The FEMA 
Administrator carries out the NFIP to enable interested persons to 
purchase insurance against loss resulting from physical damage to or 
loss of real or personal property arising from flood in the United 
States. See National Flood Insurance Act of 1968 (NFIA) (Pub. L. 90-
448, title XIII; 42 U.S.C. 4001 et seq.).
    In general, individual mortgagees subject to the requirements of 
the FDPA obtain and maintain flood insurance for their individual 
properties. When individual mortgagees do not obtain required flood 
insurance, the NFIP's MPPP allows covered lenders to ensure compliance 
with the requirements of FDPA by making available special coverage for 
the lender's entire mortgage portfolio. See 44 CFR 62.23(l). To sell 
MPPP policies, private insurance companies participating in the NFIP's 
Write Your Own (WYO) Program must apply for and annually renew their 
election to voluntarily participate in the MPPP.
    This information collection expires on December 31, 2021. FEMA is 
requesting a revision of this currently approved collection. The 
purpose of this notice is to notify the public that FEMA will submit 
the information collection abstracted below to the Office of Management 
and Budget for review and clearance.
    Pertaining to the Ask the Advocate Web Form, Section 24 of the 
Homeowner Flood Insurance Affordability Act of 2014 (42 U.S.C. 4033), 
Public Law 113-89, 128 Stat. 1030, requires FEMA to designate a Flood 
Insurance Advocate that would advocate for the fair treatment of NFIP 
policyholders and property owners by: (1) Providing education and 
guidance on all aspects of the NFIP, (2) identifying trends affecting 
the public, and (3) making recommendations for NFIP program 
improvements to FEMA leadership. Pursuant to this authority, FEMA 
established OFIA on December 22, 2014.
    Members of the public regularly contact OFIA seeking assistance on 
the NFIP. OFIA seeks to facilitate the timely and effective management 
of these inquiries by creating a web form on OFIA's web page at https://www.fema.gov/flood-insurance/advocate. The web form will allow users 
to provide information that includes all the data necessary for OFIA to 
perform its Congressionally mandated duties and responsibilities.
    Consumers who submit an inquiry to OFIA will be required to fill-
out ten (10) informational fields on the Ask the Advocate web form. 
These fields include: (1) First name, (2) Last name, (3) Email address, 
(4) Confirm email address, (5) How did you hear of Advocate's office 
(pull-down list), (6) Contact role (list field), (7) State (pull-down 
list), (8) ZIP code, (9) Subject (of inquiry) and (10) Questions/
Comment (regarding inquiry). An eleventh (11th) field is a security 
CAPTCHA field intended to distinguish human from machine input as a way 
of thwarting spam and automated extraction of data from websites.
    When a consumer submits this information, the data will be 
collected and stored on OFIA's Department of Homeland Security/FEMA-
approved Customer Relationship Management cloud-based environment 
hosted by Salesforce.
    Once OFIA receives this information, the inquiry will be assigned a 
system-generated ``Case number'', and then the case is then assigned to 
an OFIA Advocate Representative (FEMA employee). Using the data 
collected from the Ask the Advocate web form, the Advocate 
Representative will research the customer's inquiry and offer education 
and guidance to help the customer navigate the NFIP process.

Collection of Information

    Title: National Flood Insurance Program--Mortgage Portfolio 
Protection Program (MPPP).
    Type of Information Collection: Revision of a currently approved 
information collection.
    OMB Number: 1660-0086.
    FEMA Forms: Ask the Advocate Web Form (form number pending OMB 
approval).
    Abstract: Regarding the MPPP, FEMA needs the information to ensure 
that private insurance companies that join the NFIP's WYO Program meet 
all state and Federal requirements for insurance companies. 
Requirements include a good business record and satisfactory rating in 
their field. There is no other way to obtain this information because 
it is specific to each company that applies to join the NFIP.
    Regarding the Ask the Advocate Web Form, the Homeowner Flood 
Insurance Affordability Act of 2014 requires FEMA to designate a Flood 
Insurance Advocate that would advocate for the fair treatment of NFIP 
policyholders and property owners. Pursuant to this authority, FEMA 
established OFIA on December 22, 2014.
    Members of the public regularly contact OFIA seeking assistance on 
the NFIP. OFIA seeks to facilitate the timely and effective management 
of these inquiries through a web form on OFIA's web page. The web form 
will allow users to provide information that includes all the data 
necessary for OFIA to fulfill its duties and responsibilities.
    Affected Public: Individuals, households, businesses, or other for-
profit.
    Estimated Number of Respondents: 1,041.
    Estimated Number of Responses: 1,041.
    Estimated Total Annual Burden Hours: 227.
    Estimated Total Annual Respondent Cost: $11,856.
    Estimated Respondents' Operation and Maintenance Costs: $0.00.
    Estimated Respondents' Capital and Start-Up Costs: $0.00.
    Estimated Total Annual Cost to the Federal Government: $71,930.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be

[[Page 28124]]

collected; and (d) minimize the burden of the collection of information 
on those who are to respond, including through the use of appropriate 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology, e.g., permitting 
electronic submission of responses.

Millicent L. Brown,
Senior Manager, Records Management Branch, Office of the Chief 
Administrative Officer, Mission Support, Federal Emergency Management 
Agency, Department of Homeland Security.
[FR Doc. 2021-11058 Filed 5-52-21; 8:45 am]
BILLING CODE 9111-23-P