Fair Lending Report of the Bureau of Consumer Financial Protection, April 2021, 22177-22192 [2021-08716]
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Federal Register / Vol. 86, No. 79 / Tuesday, April 27, 2021 / Notices
NMFS proposes to authorize
incidental take of 16 marine mammal
species (with 17 managed stocks). The
total amount of takes proposed for
authorization relative to the best
available population abundance is less
than 8 percent for one stock (bottlenose
dolphin northern coastal migratory
stock) and less than 4 percent of all
other species and stocks, which NMFS
preliminarily finds are small numbers of
marine mammals relative to the
estimated overall population
abundances for those stocks (please see
Table 4).
Based on the analysis contained
herein of the proposed activity
(including the proposed mitigation and
monitoring measures) and the
anticipated take of marine mammals,
NMFS preliminarily finds that small
numbers of marine mammals will be
taken relative to the population size of
the affected species or stocks.
Unmitigable Adverse Impact Analysis
and Determination
There are no relevant subsistence uses
of the affected marine mammal stocks or
species implicated by this action.
Therefore, NMFS has determined that
the total taking of affected species or
stocks would not have an unmitigable
adverse impact on the availability of
such species or stocks for taking for
subsistence purposes.
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Endangered Species Act
Section 7(a)(2) of the Endangered
Species Act of 1973 (16 U.S.C. 1531 et
seq.) requires that each Federal agency
insure that any action it authorizes,
funds, or carries out is not likely to
jeopardize the continued existence of
any endangered or threatened species or
result in the destruction or adverse
modification of designated critical
habitat. To ensure ESA compliance for
the issuance of IHAs, NMFS consults
internally whenever NMFS proposes to
authorize take for endangered or
threatened species, in this case with
NMFS Greater Atlantic Regional
Fisheries Office (GARFO).
The NMFS OPR is proposing to
authorize the incidental take of four
species of marine mammals which are
listed under the ESA: The North
Atlantic right, fin, sei, and sperm
whales. The OPR has requested
initiation of Section 7 consultation with
NMFS GARFO for the issuance of this
IHA. NMFS will conclude the ESA
section 7 consultation prior to reaching
a determination regarding the proposed
issuance of the authorization.
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Proposed Authorization
As a result of these preliminary
determinations, NMFS proposes to issue
an IHA to Garden State for conducting
marine site characterization surveys off
the coasts of Delaware and New Jersey
for one year from the date of issuance,
provided the previously mentioned
mitigation, monitoring, and reporting
requirements are incorporated. A draft
of the proposed IHA can be found at
https://www.fisheries.noaa.gov/permit/
incidental-take-authorizations-undermarine-mammal-protection-act.
Request for Public Comments
We request comment on our analyses,
the proposed authorization, and any
other aspect of this notice of proposed
IHA for the proposed marine site
characterization surveys. We also
request at this time comment on the
potential renewal of this proposed IHA
as described in the paragraph below.
Please include with your comments any
supporting data or literature citations to
help inform decisions on the request for
this IHA or a subsequent renewal IHA.
On a case-by-case basis, NMFS may
issue a one-time, 1-year renewal IHA
following notice to the public providing
an additional 15 days for public
comments when (1) up to another year
of identical or nearly identical, or nearly
identical, activities as described in the
Description of Proposed Activity section
of this notice is planned or (2) the
activities as described in the Description
of Proposed Activity section of this
notice would not be completed by the
time the IHA expires and a renewal
would allow for completion of the
activities beyond that described in the
Dates and Duration section of this
notice, provided all of the following
conditions are met:
• A request for renewal is received no
later than 60 days prior to the needed
renewal IHA effective date (recognizing
that the renewal IHA expiration date
cannot extend beyond one year from
expiration of the initial IHA).
• The request for renewal must
include the following:
(1) An explanation that the activities
to be conducted under the requested
renewal IHA are identical to the
activities analyzed under the initial
IHA, are a subset of the activities, or
include changes so minor (e.g.,
reduction in pile size) that the changes
do not affect the previous analyses,
mitigation and monitoring
requirements, or take estimates (with
the exception of reducing the type or
amount of take).
(2) A preliminary monitoring report
showing the results of the required
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monitoring to date and an explanation
showing that the monitoring results do
not indicate impacts of a scale or nature
not previously analyzed or authorized.
Upon review of the request for
renewal, the status of the affected
species or stocks, and any other
pertinent information, NMFS
determines that there are no more than
minor changes in the activities, the
mitigation and monitoring measures
will remain the same and appropriate,
and the findings in the initial IHA
remain valid.
Dated: April 21, 2021.
Catherine Marzin,
Acting Director, Office of Protected Resources,
National Marine Fisheries Service.
[FR Doc. 2021–08681 Filed 4–26–21; 8:45 am]
BILLING CODE 3510–22–P
BUREAU OF CONSUMER FINANCIAL
PROTECTION
Fair Lending Report of the Bureau of
Consumer Financial Protection, April
2021
Bureau of Consumer Financial
Protection.
ACTION: Fair Lending Report of the
Bureau of Consumer Financial
Protection.
AGENCY:
The Bureau of Consumer
Financial Protection (Bureau) is issuing
its ninth Fair Lending Report of the
Bureau of Consumer Financial
Protection (Fair Lending Report) to
Congress. The Bureau is committed to
ensuring fair, equitable, and
nondiscriminatory access to credit for
both individuals and communities. This
report describes our fair lending
activities in supervision and
enforcement; guidance and rulemaking;
interagency coordination; and outreach
and education for calendar year 2020.
DATES: The Bureau released the 2020
Fair Lending Report on its website on
April 14, 2021.
FOR FURTHER INFORMATION CONTACT:
Bobby Conner, Senior Policy Counsel,
Fair Lending, at 1–855–411–2372. If you
require this document in an alternative
electronic format, please contact CFPB_
Accessibility@cfpb.gov.
SUPPLEMENTARY INFORMATION:
SUMMARY:
1. Fair Lending Report of the Bureau of
Consumer Financial Protection, April
2021
Message From the Acting Director
The Bureau recognizes April as fair
lending and fair housing month—a time
to specifically highlight the importance
of equity in our financial markets. As
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such, I am pleased to present the Fair
Lending Annual Report to Congress,
describing the Consumer Financial
Protection Bureau’s fair lending work in
2020.
I want to express how incredibly
proud I am of the Bureau, the Office of
Fair Lending and Equal Opportunity
(Office of Fair Lending) and the work
they have been able to accomplish in
the past year—a challenging year for all
of us on so many different levels.
As I have made clear before, as Acting
Director, my top priorities for this
agency are to take bold and swift action
to address issues of pervasive racial
injustice and the long-term economic
impacts of the COVID–19 pandemic on
consumers. Although the true severity
of the economic impacts of COVID–19
are just starting to be understood, it is
clear that the pandemic is exacerbating
racial inequality in all markets,
including rising housing insecurity
among the most vulnerable consumers.
This, combined with the lingering
impacts of over 400 years of chattel
slavery and Jim Crow laws that sought
to limit racial equality through
institutionalized discrimination,
deepens our nation’s longstanding racial
inequities. To fully understand and
address these issues, it is crucial that
the Bureau apply a racial equity lens
and to find practical ways to make
freedom from racial prejudice and
pursuit of racial equity a priority in the
full breadth of the Bureau’s work. The
Office of Fair Lending will play an
integral part in achieving this mission.
The Dodd-Frank Wall Street Reform
and Consumer Protection Act (DoddFrank Act) established the Bureau’s
Office of Fair Lending to provide
‘‘oversight and enforcement of Federal
laws intended to ensure the fair,
equitable, and nondiscriminatory access
to credit for both individuals and
communities.’’
During my tenure, the Bureau will
continue to use all the tools Congress
gave it, including enforcement,
supervision, rulemaking, guidance,
research, and education to ensure fair,
equitable and nondiscriminatory access
to credit. The Bureau will identify and
act on opportunities to focus on
consumers in underserved
communities, while vigorously pursuing
racial and economic justice. This
includes, but is in no way limited to,
robust enforcement of fair lending laws
under the Bureau’s jurisdiction.
As we are in the midst of a national
emergency the likes of which have not
been seen in a lifetime, the time for bold
action is now. The hard work has
already begun. I am eager for all that the
Bureau, and the Office of Fair Lending,
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will accomplish on behalf of all
consumers.
Sincerely,
David K. Uejio.
Message From the Fair Lending Director
The events of 2020 challenged our
nation in many ways. The COVID–19
pandemic has caused great physical,
emotional, and economic suffering.
Millions of Americans face economic
uncertainty and financial insecurity, are
underemployed or unemployed, are at
the brink of eviction or foreclosure, and
are desperate for help.
Of those struggling, people and
communities of color have been
disproportionately affected. Womenand minority-owned small businesses
are more likely to face more severe
economic consequences than their
white counterparts. Black and Hispanic
homeowners are also less likely to
access mortgage relief and forbearance,
a troubling trend that the Bureau will
continue to address.
Further, I would be remiss to not say
the names of Black men, women, and
children like George Floyd, Breonna
Taylor, Tamir Rice and Ahmaud
Arbury, sadly among the many who
were assaulted and murdered last year.
These incidents highlight racial and
economic inequities and their impacts
on the country. As such, the Bureau’s
fair lending work is more important
now than perhaps ever.
I am proud of what we have been able
to accomplish in the past year. After
hearing questions from financial
institutions and consumer and civil
rights groups about ways to support
financial inclusion, the Bureau issued
guidance on special purpose credit
programs, which are innovative ways to
expand access to credit to traditionally
underserved communities, including
minority and other underserved
consumers. The Bureau also continued
to examine and investigate institutions
for compliance with the Home Mortgage
Disclosure (HMDA) and Equal Credit
Opportunity (ECOA) Acts. Last year, the
Bureau filed a lawsuit against
Townstone Financial, Inc., a nonbank
retail-mortgage creditor that alleged,
among other things, that Townstone
illegally discouraged prospective
African-American applicants and
prospective applicants living in AfricanAmerican neighborhoods in the Chicago
MSA from applying to Townstone for
mortgage loans. We also embraced
responsible innovation, hosting our first
ever Tech Sprint, where participants
creatively leveraged technology to
develop innovative proposals on ways
that lenders could better educate
consumers by providing more useful
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explanations of adverse actions on their
credit applications, and what those
consumers can do to strengthen their
next application for credit.
Additionally, in 2020, Bureau staff
participated in more than 90 outreach
events with our external stakeholders,
allowing the Bureau to hear
perspectives on emerging issues and
topics to better inform policy decisions.
Last year (2020) tested us, but 2021
will prove to be consequential for
consumers as the Bureau vigorously
works to ensure an equitable recovery
from the economic fallout of the
COVID–19 pandemic. As the Bureau
enters its tenth year of existence in
2021, I am reminded of the crisis in
which this agency was conceived, the
Great Recession. I am also reminded of
the difference the Bureau has made in
the lives of consumers over that decade.
Most of all, the Bureau is still here, and
much work remains to be done. Looking
toward the future of the Bureau, and the
Office of Fair Lending, we remain
committed to fulfilling our statutory
mandate to ensure fair, equitable, and
nondiscriminatory access to credit for
all consumers.
Sincerely,
Patrice Alexander Ficklin.
1. From the Great Recession to a
National Emergency: Marking the 10th
Year of the Consumer Financial
Protection Act During a Pandemic
The year 2020 marked the 10th
anniversary of the passage of the DoddFrank Wall Street Reform and Consumer
Protection Act (Dodd-Frank Act), from
which the Consumer Financial
Protection Bureau (CFPB or Bureau) was
born. At that time, the nation found
itself at a crossroads, reeling from the
Great Recession—what was thought to
have been a ‘‘once in a lifetime’’
economic crisis that devastated
communities and families across the
country. At its inception, the Bureau’s
statutory lodestar was to make
consumer financial markets work better
for consumers, families, small
businesses, and communities, for
responsible lenders and financial
institutions, and for the American
economy as a whole. The agency was
built on the understanding that when
the rules are fair and are applied as
such, we have a chance to build stronger
families and a stronger nation. A key
component to this has been the Bureau’s
fair lending work to ensure the fair,
equitable, and nondiscriminatory access
to credit for both individuals and their
communities.
This year, the nation once again finds
itself at a crossroads, facing the fallout
of the devastating COVID–19 pandemic
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which, at the time of this publication,
has resulted in the deaths of more than
550,000 of American lives, as well as
the destruction of millions of
livelihoods. The events of 2020 caused
the Bureau to quickly pivot from
planned activities to respond to the
consumer protection issues of the day.
Enactment of the Coronavirus Aid,
Relief, and Economic Security Act
(CARES Act) and the creation of the
Small Business Administration’s (SBA)
Paycheck Protection Program (PPP)
required new guidance and
interpretation, detailed in section 4.2.3
of this report. Additionally, in 2020,
prioritized supervisory assessments
were executed to identify risks to
consumers, further explained in section
2 of this report. The Bureau also
launched a hub of web-based COVID–19
content for consumers and other
stakeholders, with resources available in
multiple languages.1
In the midst of the COVID–19
pandemic, racial injustice issues also
came to the forefront of America’s
public dialogue. These issues were
exposed by the inequitable burden
communities and people of color bore
from higher infection and mortality
rates and greater resulting economic
impacts, as well as high-profile deaths
of Black and Brown Americans at the
hands of law enforcement. Confronting
the devastating impacts of the COVID–
19 pandemic and resulting economic
crisis, the Bureau’s fair lending work
necessarily carried on.
The Bureau solicited feedback from
the public in a Request for Information
(RFI) about how to enhance compliance
with the Equal Credit Opportunity Act
(ECOA), a key civil rights law, and
received over 140 comments, further
described in section 6.2.2 of this report.
The Bureau also filed an enforcement
action against an institution accused of
redlining and another for violating the
Home Mortgage Disclosure Act (HMDA)
(see section 2.3.1 of this report) and
provided guidance on special purpose
credit programs to enable creditors to
expand credit to traditionally
underserved consumers and
communities (see section 4.2.1 of this
report).
The Bureau recognizes that the
economic fallout from the pandemic is
only beginning, and the pandemic’s
effects and impacts are not yet fully
known. What is certain, though, is that
the Bureau’s fair lending work is and
will continue to be a critical component
of the Bureau and the Federal
government’s response to the pandemic
and the elimination of racial injustice.
1 https://www.consumerfinance.gov/coronavirus/.
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In 2021, the Bureau’s Fair Lending
Office will be front and center in the
agency’s efforts to advance racial and
economic equity.
2. Fair Lending Supervision and
Enforcement
2.1 Risk-Based Prioritization
Because Congress charged the Bureau
with the responsibility of overseeing
many lenders and products, the Bureau
has long-used a risk-based approach to
prioritizing supervisory examinations
and enforcement activity. This approach
helps ensure that the Bureau focuses on
areas that present substantial risk of
credit discrimination for consumers.2
As part of the prioritization process,
the Bureau identifies emerging
developments and trends by monitoring
key consumer financial markets. If this
field and market intelligence identifies
fair lending risks in a particular market,
that information is used to determine
the type and extent of attention required
to address those risks.
The prioritization process
incorporates a number of additional
factors, including tips and leads from
industry whistleblowers, advocacy
groups, and government agencies;
supervisory and enforcement history;
consumer complaints; and results from
analysis of HMDA and other data. As a
result of its annual risk-based
prioritization process for 2020, the
Bureau focused its fair lending
supervision efforts on mortgage
origination, small business lending, and
student loan origination.
As in previous years, the Bureau’s
2020 mortgage origination work
continued to focus on redlining (and
whether lenders intentionally
discouraged prospective applicants
living or seeking credit in minority
neighborhoods from applying for
credit); assessing whether there is
discrimination in underwriting and
pricing processes such as steering; and
HMDA data integrity and validation
reviews (both as standalone exams and
in preparation for ECOA exams that will
follow).
The Bureau’s small business lending
work focused on assessing whether (1)
there is discrimination in the
application, underwriting, and pricing
processes, (2) creditors are redlining,
and (3) there are weaknesses in fair
lending related compliance management
systems (CMS).
2 For additional information regarding the
Bureau’s risk-based approach in prioritizing
supervisory examinations, see section 2.2.3, RiskBased Approach to Examinations, Supervisory
Highlights Summer 2013, available at https://
files.consumerfinance.gov/f/201308_cfpb_
supervisory-highlights_august.pdf.
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The Bureau’s student loan origination
work focused on whether there is
discrimination in policies and practices
governing underwriting and pricing.
In May 2020, in response to the
COVID–19 pandemic, the Bureau
rescheduled about half of its planned
examination work and instead
conducted Prioritized Assessments.
Prioritized Assessments were designed
to cover a greater number of institutions
than the typical examination schedule
allows, gain a greater understanding of
industry responses to pandemic-related
challenges, and help ensure that entities
were attentive to practices that may
result in consumer harm. The Bureau’s
Supervision program evaluated fair
lending risks through Prioritized
Assessments in the small business
lending and mortgage servicing,
automobile loan servicing, and credit
card markets.
2.2 Fair Lending Supervision
The Bureau’s Fair Lending
Supervision program assesses
compliance with Federal fair lending
consumer financial laws and regulations
at banks and nonbanks over which the
Bureau has supervisory authority. As a
result of the Bureau’s efforts to fulfill its
fair lending mission during 2020, the
Bureau initiated 13 fair lending
examinations/targeted reviews. The
Bureau also initiated a significant
number of Prioritized Assessments that
included important fair lending
components.
In 2020, the Bureau issued several fair
lending-related Matters Requiring
Attention, directing entities to take
corrective actions that will be monitored
by the Bureau through follow-up
supervisory events. The Bureau also
issued Supervisory Recommendations
in 2020 relating to weak or nonexistent
fair lending policies and procedures,
risk assessments, and fair lending
training.3
2.3 Fair lending enforcement
The Bureau has the statutory
authority to bring actions to enforce the
requirements of ECOA and HMDA. The
3 Consumer Fin. Prot. Bureau, BCFP Bulletin
2018–01: Changes to types of supervisory
communications (Sept. 25, 2018), https://
files.consumerfinance.gov/f/documents/bcfp_
bulletin-2018-01_changes-to-supervisorycommunications.pdf. Additional activity has
occurred with this matter since the end of this
reporting period. On March 31, 2021, the Bureau
issued CFPB Bulletin 2021–01: Changes to Types of
Supervisory Communications, which announces
changes to how examiners articulate supervisory
expectations to supervised entities in connection
with supervisory events, https://
files.consumerfinance.gov/f/documents/cfpb_
bulletin_2021-01_changes-to-types-of-supervisorycommunications_2021-03.pdf (Mar. 31, 2021).
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Bureau has the authority to engage in
research, conduct investigations, file
administrative complaints, hold
hearings, and adjudicate claims through
the Bureau’s administrative enforcement
process regarding ECOA and HMDA.
The Bureau also has independent
litigation authority and can file cases in
federal court alleging violations of fair
lending laws under the Bureau’s
jurisdiction. Like other Federal
regulators, the Bureau is required to
refer matters to the Department of
Justice (DOJ) when it has reason to
believe that a creditor has engaged in a
pattern or practice of lending
discrimination.4
2.3.1
Public Enforcement Actions
In 2020, the Bureau announced two
public fair lending enforcement actions:
Townstone Financial Inc., and
Washington Federal Bank, N.A.
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Townstone Financial Inc.
On July 15, 2020, the Bureau filed a
lawsuit in federal district court in the
Northern District of Illinois against
Townstone Financial, Inc. (Townstone),
a nonbank retail-mortgage creditor
based in Chicago. On November 25,
2020, the Bureau amended the
complaint.5 The Bureau alleges that
Townstone violated ECOA and
Regulation B. As alleged in the
complaint, from 2014 through 2017,
Townstone drew almost no applications
for mortgages on properties in African
American neighborhoods located in the
Chicago-Naperville-Elgin Metropolitan
Statistical Area (Chicago MSA) and few
applications from African Americans
throughout the Chicago MSA. The
Bureau alleges that Townstone engaged
in acts or practices, including making
statements during its weekly radio
shows and podcasts through which it
marketed its services, that illegally
discouraged African American
prospective applicants from applying
for mortgage loans and engaged in
illegal redlining by engaging in acts or
practices that discouraged prospective
applicants living or seeking credit in
African American neighborhoods in the
Chicago MSA from applying for
mortgage loans. The Bureau’s complaint
seeks an injunction against Townstone,
as well as damages, redress to
consumers, and the imposition of a civil
money penalty. Litigation is ongoing.
4 See
15 U.S.C. 1691e(h).
Fin. Prot. Bureau, Townstone
Financial, Inc. (July 15, 2020), https://
www.consumerfinance.gov/enforcement/actions/
townstone-financial-inc-and-barry-sturner/.
5 Consumer
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Washington Federal Bank, N.A.
On October 27, 2020, the Bureau
settled with Washington Federal Bank,
N.A. (Washington Federal), a federallyinsured national bank, to address the
Bureau’s finding that it reported
inaccurate HMDA data about its
mortgage transactions for 2016 and
2017.6 Inaccurate HMDA data can make
it difficult for the public and regulators
to discover and stop discrimination in
home mortgage lending or for public
officials and lenders to tell whether a
community’s credit needs are being met.
The settlement requires Washington
Federal to pay a $200,000 civil money
penalty and develop and implement an
effective compliance-management
system to prevent future violations.
Washington Federal reported HMDA
data for over 7,000 mortgage
applications in both 2016 and 2017. The
Bureau found that these data included
significant errors, with some samples
having error rates as high as 40%. The
Bureau found that the errors in
Washington Federal’s 2016 HMDA data
were caused by a lack of appropriate
staffing, insufficient staff training, and
ineffective quality control. The errors in
its 2017 HMDA data were directly
related to weaknesses in Washington
Federal’s compliance-management
system. The Bureau found weaknesses
in the areas of board and management
oversight, monitoring, and policies and
procedures. The significant errors in
reported mortgage-application data
violated HMDA and Regulation C. These
violations also constituted violations of
the Consumer Financial Protection Act.
2.3.3 Implementing Enforcement
Orders
When an enforcement action is
resolved through a public enforcement
order, the Bureau (together with DOJ,
when relevant) takes steps to ensure that
the respondent or defendant complies
with the requirements of the order.
Depending on the specific requirements
of individual public enforcement orders,
the Bureau may take steps to ensure that
borrowers who are eligible for
compensation receive remuneration and
that the defendant has complied with
the injunctive provisions of the order,
including implementing a
comprehensive fair lending compliance
management system.
In January 2020, DOJ and the Bureau,
together with BancorpSouth Bank
(BancorpSouth), submitted a joint
motion for early termination of the
Consent Order in the BancorpSouth
case, which was granted by the court.9
More information about our
enforcement activity, past and present,
is available at
www.consumerfinance.gov/
enforcement/actions/.
2.3.4 Pending Fair Lending
Investigations
In 2020, the Bureau had a number of
ongoing and newly opened fair lending
investigations of institutions. The
Bureau investigated potential
discrimination in several markets,
including student lending, payday
lending, credit cards, and mortgage
lending, including the unlawful practice
of redlining. These matters are ongoing.
The Bureau must refer to DOJ a matter
when it has reason to believe that a
creditor has engaged in a pattern or
practice of lending discrimination in
violation of ECOA.7 The Bureau may
refer other potential ECOA violations to
DOJ.8 In 2020, the Bureau referred four
matters to DOJ about discrimination
pursuant to section 706(g) of ECOA.
Two referrals involved redlining in
mortgage origination based on race and
national origin. One referral involved
discrimination based on receipt of
public assistance income in mortgage
origination and one referral involved
pricing discrimination in mortgage
origination based on race and sex.
3. Interagency Reporting on ECOA and
HMDA
The Bureau is statutorily required to
file a report to Congress annually
describing the administration of its
functions under ECOA, summarizing
public enforcement actions taken by
other agencies with administrative
enforcement responsibilities under
ECOA, and providing an assessment of
the extent to which compliance with
ECOA has been achieved.10 In addition,
the Bureau’s annual HMDA reporting
requirement calls for the Bureau, in
consultation with the Department of
Housing and Urban Development
(HUD), to report annually on the utility
of HMDA’s requirement that covered
lenders itemize certain mortgage loan
data.11
6 Consent Order, In re Washington Federal Bank,
N.A., CFPB No. 2020–BCFP–0019 (Oct. 24, 2020),
https://files.consumerfinance.gov/f/documents/
cfpb_washington-federal-na_consent-order_202010.pdf.
7 15 U.S.C. 1691e(g).
8 Id.
9 Order, United States v. BancorpSouth Bank, No.
1:16–cv–00118–MPM–DAS (N.D. Miss. Jan. 27,
2020), ECF No. 8, https://
files.consumerfinance.gov/f/documents/cfpb_
bancorpsouth_order-terminating-consent-order.pdf.
10 15 U.S.C. 1691f.
11 12 U.S.C. 2807.
2.3.2 ECOA Referrals to the
Department of Justice
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3.1
Reporting on ECOA Enforcement
The enforcement efforts and
compliance assessments made by the
eleven agencies assigned enforcement
authority under section 704 of ECOA are
discussed in this section. Each of the
agencies reported information
describing their efforts to achieve
general compliance.
BILLING CODE 4810–AM–P
TABLE 1: FFIEC AGENCIES WITH ADMINISTRATIVE ENFORCEMENT OF ECOA 12
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Bureau of
Consumer
Financial
Protection
(CFPB)
Federal
Deposit
Insurance
Corporation
(FDIC)
Federal
Reserve
Board (FRB)
National
Credit Union
Administrati
on (NCUA)
-~~~.,..P;,'
Office of the
Comptroller
ofthe
Currency
(OCC)
Agricultural Marketing Service
(AMS) of the U.S. Department
of Agriculture (USDA) 13
Department of
Transportation
(DOT)
Farm Credit Administration
(FCA)
Federal Trade Commission
(FTC)
Securities and
Exchange
Commission
(SEC)
Small Business
Administration (SBA) 14
12 Collectively, the Board of Governors of the
Federal Reserve System (FRB), the Federal Deposit
Insurance Corporation (FDIC), the National Credit
Union Administration (NCUA), the Office of the
Comptroller of the Currency (OCC), and the Bureau
of Consumer Financial Protection (Bureau)
comprise the Federal Financial Institutions
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Examination Council (FFIEC). The State Liaison
Committee was added to FFIEC in 2006 as a voting
member. Federal Financial Institutions Examination
Council, https://www.ffiec.gov (last visited Mar. 30,
2021).
13 The Grain Inspection, Packers and Stockyards
Administration (GIPSA) was eliminated as a stand-
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alone agency within USDA in 2017. The functions
previously performed by GIPSA have been
incorporated into the Agricultural Marketing
Service (AMS), and ECOA reporting comes from the
Packers and Stockyards Division, Fair Trade
Practices Program, AMS.
14 15 U.S.C. 1691c.
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TABLE'\ 2: NON-FFIEC AGENCIES WITH ADMINISTRATIVE ENFORCEMENT OF ECOA
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BILLING CODE 4810–AM–C
3.1.1 Public Enforcement Actions
In 2020, two of the eleven Federal
agencies with ECOA enforcement
authority brought public enforcement
actions for violations of ECOA. The FTC
brought an enforcement action in
federal court against New York City car
dealer Bronx Honda and its general
manager, Carlo Fittanto, alleging that
defendants violated ECOA and
Regulation B by discriminating against
African American and Hispanic
consumers who financed vehicle
purchases. According to the FTC’s
complaint, among other things,
defendants charged African American
and Hispanic customers higher markups
and fees for financing than similarly
situated non-Hispanic white consumers.
In May 2020, the defendants agreed to
pay $1.5 million to settle the charges. In
addition, along with relief for other
illegal practices alleged by the
complaint, defendants are also required
to establish a fair lending program that
will, among other requirements, cap the
amount of any additional interest
markup they charge consumers. The
FTC issued refunds totaling nearly $1.5
million to individuals affected by the
allegedly unlawful financing and sales
practices of defendants, with refunds
averaging about $371 each to 3,977
victims of Bronx Honda’s practices.
As described in section 2.3, in July
2020, the Bureau brought a public
enforcement action in federal district
court in the Northern District of Illinois
against Townstone Financial, Inc., a
nonbank retail-mortgage creditor based
in Chicago, alleging discouragement of
prospective applicants, redlining, and
other violations of ECOA and
Regulation B.
Below is an overview of the number
of ECOA enforcement actions by all
Federal agencies since 2012:
TABLE 3: NUMBER OF ECOA ENFORCEMENT ACTIONS (2012-2020) 15
17
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3.1.2 Number of Institutions Cited for
ECOA/Reg B Violations
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In 2020, the Federal Banking Agencies
and the CFPB reported citing 81
15 Table 3 identifies public enforcement actions
by the year they were initiated (when filed and
announced publicly).
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■
2014
II 3
2
1
2015
2016
2017
2
0
2018
0
2019
■
2020
institutions with violations of ECOA
and/or Regulation B.16
Below is an overview of the number
of institutions cited with ECOA and
Regulation B violations by the Federal
Banking Agencies and the CFPB since
2014:
16 For these purposes, the Federal Banking
Agencies refer to the FDIC, FRB, and OCC. In
addition to the number of institutions cited by the
Federal Banking Agencies and the CFPB, the NCUA
reported citing 116 credit unions for ECOA and/or
Regulation B violations in 2020.
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22183
TABLE 4: NUMBER OF INSTITUTIONS CITED FORECOA VIOLATIONS (2014-2020) 17
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2015
2016
3.1.3 Violations Cited During ECOA
Examinations
Among institutions examined for
compliance with ECOA and Regulation
2017
2018
2019
I
2020
B, the FFIEC agencies reported that the
most frequently cited violations were as
follows:
TABLE 5—REGULATION B VIOLATIONS CITED BY FFIEC AGENCIES, 2020
Regulation B violations: 2020
FFIEC agencies reporting
12 CFR 1002.4(a), 1002.4(b), 1002.7(d)(1): Discrimination: Discrimination on a prohibited basis in a credit
transaction; discouragement of prospective applicants on a prohibited basis; a creditor shall not inquire
about the race, color, religion, national origin, or sex of an applicant or any other person in connection
with a credit transaction; improperly considering receipt of public assistance in a system of evaluating applicant creditworthiness; improperly requiring the signature of the applicant’s spouse or other person.
12 CFR 1002.9(a)(1), (a)(1)(i)–(ii), (a)(2), (b)(2): Adverse Action: Failure to provide notice to the applicant
30 days after receiving a completed application concerning the creditor’s approval of, counteroffer or adverse action on the application; failure to provide appropriate notice to the applicant 30 days after taking
adverse action on an incomplete application; failure to provide sufficient information in an adverse action
notification, including the specific reasons for the action taken.
12 CFR 1002.12(b)(1): Record Retention: Failure to preserve application records ...........................................
12 CFR 1002.14 (a)(1), (a)(2), (a)(3), (a)(4): Appraisals and Valuations: Failure to provide appraisals and
other valuations.
NCUA,18 OCC,19 FRB,20 CFPB.21
17 Table 4 reflects data provided only by the
Federal Banking Agencies and the CFPB. NCUA
data is not included in the table because the
relevant data are unavailable for years 2014–2019.
The NCUA reported citing 116 credit unions for
ECOA and/or Regulation B violations in 2020.
18 12 CFR 1002.4(a).
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CFPB.
OCC,27 FDIC.28
the most frequently cited violations
were as follows:
19 12
CFR 1002.7(d)(1).
CFR 1002.7(d)(1).
21 12 CFR 1002.4(a) and 1002.4(b).
22 12 CFR 1002.9(a)(2), 1002.9(b)(2).
23 12 CFR 1002.9(a)(1), 1002.9(a)(2), 1002.9(b)(2).
24 12 CFR 1002.9(a)(1)(i), 1002.9(a)(1)(ii),
1002.9(a)(2).
20 12
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25 12
CFR 1002.9 (a)(2), 1002.9(b)(2).
CFR 1002.9(a)(1); 1002.9(a)(2); 1002.9(b)(2).
2712 CFR 1002.14(a)(1), 1002.14(a)(2).
2812 CFR 1002.14(a)(1), 1002.14(a)(2),
ID02.14(a)(3), 1002.14(a)(4).
26 12
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Among institutions examined for
compliance with ECOA and Regulation
B, the Non-FFIEC agencies reported that
FDIC,22 NCUA,23 OCC,24 FRB,25
CFPB.26
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TABLE 6—REGULATION B VIOLATIONS CITED BY NON-FFIEC AGENCIES ENFORCING ECOA, 2020
Regulation B violations: 2020
Non-FFIEC agencies reporting
12 CFR 1002.9(a)(1)(i): Adverse Action: Failure to provide notice to the applicant 30 days after receiving a
completed application concerning the creditor’s approval of, counteroffer or adverse action on the application; failure to provide sufficient information in an adverse action notification, including the specific reasons for the action taken; failure to provide ECOA notice.
The AMS, SEC, and the SBA reported
that they received no complaints based
on ECOA or Regulation B in 2020. In
2020, the DOT Office of Aviation
Enforcement and Proceedings reported
that it ‘‘may have received a relatively
small number of consumer inquiries or
complaints concerning credit matters
possibly covered by ECOA,’’ which it
‘‘processed informally.’’
3.1.4 Additional Efforts To Ensure
Compliance With ECOA and Regulation
B
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The agencies with administrative
enforcement responsibilities under
ECOA engage in other activities to
ensure compliance with ECOA and
Regulation B. Below is a sample of
activities that agencies reported for
2020:
• Hosting or participating in
meetings, conferences, and trainings
with consumer advocates, industry
representatives, and interagency groups
on fair lending and consumer protection
issues.
• Releasing publications focused on
consumer compliance.
• Hosting or participating in
interagency webinars on fair lending
supervision.
• Providing technical assistance and
outreach to educate community banks
29 15
U.S.C. 1691e(g).
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regarding the requirements of the
regulation.
• Providing comments in response to
the Bureau’s Request for Information on
ECOA and Regulation B.
• Providing training and workshops
for military consumers on protections
provided by ECOA and Regulation B.
• Issuing blog posts for consumers
and businesses regarding ECOA and
Regulation B on important topics, such
as artificial intelligence.
3.1.5 Referrals to the Department of
Justice
The agencies assigned enforcement
authority under section 704 of ECOA
must refer a matter to DOJ when there
is reason to believe that a creditor has
engaged in a pattern or practice of
lending discrimination in violation of
ECOA.29 They also may refer other
potential ECOA violations to DOJ.30 In
2020, four agencies (CFPB, FDIC, FRB,
and NCUA) made twelve such referrals
to DOJ involving discrimination in
violation of ECOA. A brief description
of those matters follows.
As reported in section 2.3.2, in 2020,
the Bureau referred four matters to DOJ.
Two referrals involved redlining in
mortgage origination based on race and
national origin. One referral involved
discrimination based on receipt of
public assistance income in the
FCA.
mortgage servicing context and one
referral involved pricing discrimination
in mortgage origination based on race
and sex.
In 2020, FDIC referred three matters to
DOJ. The first referral involved
discrimination in the underwriting of
unsecured consumer loans on the basis
of age and receipt of public assistance
income. The second referral involved
discrimination in the pricing of
unsecured consumer loans on the basis
of marital status. The third referral
involved discrimination in underwriting
and the pricing of unsecured consumer
loans on the bases of age, sex, and
receipt of public assistance income.
The NCUA referred three matters to
DOJ in 2020. One referral was for
discrimination on the prohibited basis
of age and two referrals were for
discrimination on the basis of marital
status.
In 2020, FRB referred two matters to
DOJ. One matter involved
discrimination based on marital status
in requiring spousal guarantees on
loans. The second matter involved a
pattern or practice of redlining in
mortgage lending based on race or
national origin.
Below is an overview of the number
of ECOA referrals to DOJ by all Federal
agencies since 2012:
30 Id.
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TABLE 7: NUMBER OF ECOA REFERRALS TO DOJ (2012-2020)
24
20
-,
0
18
0
16
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3.2
2013
Reporting on HMDA
The Bureau’s annual HMDA reporting
requirement calls for the Bureau, in
consultation with HUD, to report
annually on the utility of HMDA’s
requirement that covered lenders
itemize loan data in order to disclose
the number and dollar amount of certain
mortgage loans and applications,
grouped according to various
characteristics.31 The Bureau, in
consultation with HUD, finds that
itemization and tabulation of these data
furthers the purposes of HMDA.
4. Guidance and Rulemaking
4.1 ECOA and Regulation B
Rulemaking
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4.1.1 Small Business Lending and Data
Collection
In the Dodd-Frank Act, Congress
directed the Bureau to adopt regulations
governing the collection of small
business lending data. Section 1071 of
the Dodd-Frank Act (section 1071)
amended ECOA to require financial
institutions to compile, maintain, and
submit to the Bureau certain data on
applications for credit for womenowned, minority-owned, and small
businesses.
Congress enacted section 1071 for the
purpose of facilitating enforcement of
fair lending laws and enabling
communities, governmental entities,
and creditors to identify business and
community development needs and
31 12
U.S.C. 2807.
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2014
2015
2016
2017
opportunities for women-owned,
minority-owned, and small businesses.
Under the process established by
Congress in the Small Business
Regulatory Enforcement Fairness Act of
1996 (SBREFA), the Bureau is required
to consult with representatives of small
entities likely to be directly affected by
the regulations the Bureau is
considering proposing and to obtain
feedback on the likely impacts the rules
under consideration would have on
small entities.
In September 2020, the Bureau
released its Outline of Proposals Under
Consideration and Alternatives
Considered for Section 1071 of the
Dodd-Frank Act governing small
business lending data collection and
reporting, which described proposals
under consideration to implement
section 1071 along with the relevant
law, the regulatory process, and an
economic analysis of the potential
impacts of the proposals on directly
affected small entities.32
The Bureau also convened a Small
Business Advocacy Review panel in
October 2020. The panel was comprised
of a representative from the Bureau, the
Chief Counsel for Advocacy of the SBA,
and a representative from the Office of
Information and Regulatory Affairs in
the Office of Management and Budget.
The panel collected comments and
32 Consumer Fin. Prot. Bureau, Small Business
Advisory Review Panel For Consumer Financial
Protection Bureau Small Business Lending Data
Collection Rulemaking (Sept. 15, 2020), https://
files.consumerfinance.gov/f/documents/cfpb_1071sbrefa_outline-of-proposals-under-consideration_
2020-09.pdf.
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I
2019
2020
recommendations from representatives
of small entities that are likely to be
subject to the regulation that the Bureau
is considering proposing.
In December 2020, the Bureau
released the Final Report of the Small
Business Review Panel on the CFPB’s
Proposals Under Consideration for the
Small Business Lending Data Collection
Rulemaking.33 This report includes a
summary of the feedback received from
small entity representatives (SERs)
during the panel process, and findings
and recommendations made by the
panel.
In their feedback, SERs were generally
supportive of the Bureau’s statutory
mission to enact rules under section
1071 and several SERs stated that a 1071
rulemaking is necessary to better
understand the small business lending
market. Further, SERs requested, and
the panel agreed that, among other
things, the Bureau should issue
implementation and guidance materials
specifically to assist small financial
institutions in complying with an
eventual section 1071 rule, and to
consider providing sample disclosure
language.
The feedback from small entity
representatives and the panel’s findings
and recommendations will be used by
the Bureau as it prepares a notice of
33 Consumer Fin. Prot. Bureau, Final Report of the
Small Business Review Panel on the CFPB’s
Proposals Under Consideration for the Small
Business Lending Data Collection Rulemaking (Dec.
14, 2020), https://files.consumerfinance.gov/f/
documents/cfpb_1071-sbrefa-report.pdf.
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proposed rulemaking to implement
section 1071.
4.2
ECOA and Regulation B Guidance
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4.2.1 Special Purpose Credit Program
Interpretive Rule
In December 2020, the Bureau issued
an interpretive rule, styled as an
Advisory Opinion, related to special
purpose credit programs, clarifying the
regulations and promoting equitable
access to credit for historically
economically disadvantaged groups and
communities.34 This interpretive rule
followed the Bureau’s issuance of an
RFI on ECOA and Regulation B (see
section 6.2.2), where the Bureau sought
public opinion on, among other things,
special purpose credit programs.
Through extensive stakeholder feedback
and comments received in response to
the RFI, the Bureau learned that
stakeholders were interested in
additional guidance to help them
develop compliant special purpose
credit programs.
As detailed in the interpretive rule,
ECOA and Regulation B prohibit
discrimination on certain prohibited
bases in any aspect of a credit
transaction, but the statute and
regulation clarify that it is not
discrimination for for-profit
organizations to provide special purpose
credit programs designed to meet
special social needs. The Bureau does
not determine whether individual
programs qualify for special purpose
credit status. Instead, the creditor
offering the special purpose credit
program must determine the status of its
program. Regulation B provides
creditors with general guidance for
developing special purpose credit
programs that are compliant with
ECOA.
To guide this determination and to
address regulatory uncertainty, the
Bureau issued this interpretive rule with
the hope that more creditors will offer
special purpose credit programs and
increase access to credit to underserved
groups. Specifically, the Bureau
clarified the content that a for-profit
organization must include in a written
plan that establishes and administers a
special purpose credit program under
Regulation B. The interpretive rule also
clarified the type of research and data
that may be appropriate to inform a forprofit organization’s determination that
34 Consumer Fin. Prot. Bureau, Consumer
Financial Protection Bureau Issues Advisory
Opinion to Help Expand Fair, Equitable, and
Nondiscriminatory Access to Credit (Dec. 21, 2020),
https://www.consumerfinance.gov/about-us/
newsroom/consumer-financial-protection-bureauissues-advisory-opinion-to-help-expand-fairequitable-and-nondiscriminatory-access-to-credit.
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a special purpose credit program would
benefit a certain class of people.
This, and other interpretive rules
issued by the Bureau, are available at
www.consumerfinance.gov/compliance/
advisory-opinion-program/.
4.2.2 ECOA Valuations Rule Fact
Sheets
Regulation B requires creditors to
provide applicants free copies of all
appraisals and other written valuations
developed in connection with an
application for a loan to be secured by
a first lien on a dwelling. Known as the
ECOA Valuations Rule, the rule also
requires creditors to notify applicants in
writing that copies of appraisals will be
provided to them promptly upon
completion or no later than three
business days before consummation or
account opening, whichever is earlier.
In April 2020, the Bureau released two
factsheets on the ECOA Valuations Rule.
The factsheets provide information on
transaction coverage 35 under the
Valuations Rule and delivery method
and timing requirements for appraisals
and other written valuations.36 The
Bureau also published a frequently
asked questions sheet (FAQ) related to
the ECOA Valuations Rule in light of the
COVID–19 pandemic.37
4.2.3 Paycheck Protection Program
FAQs
On March 27, 2020, Congress passed
the Coronavirus Aid, Relief, and
Economic Security Act (the CARES
Act),38 which included a temporary
small business lending program known
as the Paycheck Protection Program
(PPP). Under this program, small
businesses could receive loans from
private lenders to cover eligible payroll,
costs, business mortgage payments and
interest, rent, and utilities for either an
8- or 24-week period after disbursement.
Each loan is fully guaranteed by the
SBA, which administers the PPP; small
business borrowers do not have to make
any payments during the first six
months of the loan term and may
receive a deferral up to one year; and
35 Consumer Fin. Prot. Bureau, Factsheet:
Transaction coverage under the ECOA Valuations
Rule (May 14, 2020), https://
www.consumerfinance.gov/documents/8736/cfpb_
ecoa-valuation_transaction-coverage-factsheet.pdf.
36 Consumer Fin. Prot. Bureau, Factsheet:
Delivery of appraisals (June 5, 2020), https://
www.consumerfinance.gov/documents/8737/cfpb_
ecoa-valuation_delivery-of-appraisals-factsheet.pdf.
37 Consumer Fin. Prot. Bureau, The Bureau’s
Mortgage Origination Rules FAQs related to the
COVID–19 Emergency (Apr. 29, 2020), https://
files.consumerfinance.gov/f/documents/cfpb_
mortgage-origination-rules_faqs-covid-19.pdf.
38 Coronavirus Aid, Relief, and Economic
Security Act, Public Law 116–136, 134 Stat. 281
(Mar. 27, 2020).
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small businesses may receive complete
or partial forgiveness of their loans if
they use their loans to cover certain
expenses and meet other requirements.
A wide range of financial institutions
were eligible to participate as lenders in
the PPP, including institutions that
normally do not participate in the SBA’s
7(a) lending program.39 This includes
federally insured depository
institutions, credit unions, and
nonbanks.40
In May 2020, the Bureau issued
clarifying FAQs to support small
businesses that applied for a loan under
the PPP.41 Creditors are generally
required under ECOA and Regulation B
to notify applicants within 30 days of
receiving a ‘‘completed application’’ of
the creditor’s approval, counteroffer,
denial or other adverse notice regarding
the application. Regulation B
notifications of action taken are
designed to help consumers and
businesses by providing transparency to
the credit underwriting process in a
timely manner. Information that is
generally included in a complete
application includes any approvals or
reports by governmental agencies or
others who can guarantee, insure, or
provide security for the credit or
collateral. In its FAQs, the Bureau
clarified that a PPP application is only
a ‘‘completed application’’ once the
creditor has received a loan number
from the SBA or a response about the
availability of funds. This ensures that
the time awaiting this information from
the SBA does not count toward the 30day notice requirement, and that
applications will therefore not ‘‘time
out’’ during the process.
The FAQs also made clear that if the
creditor denies an application without
ever sending the application to the SBA,
the creditor must give notice of this
adverse action within 30 days. The
FAQs further clarified that a creditor
cannot deny a loan application based on
incompleteness, where an application is
incomplete regarding matters the
applicant cannot provide, such as a loan
number or response about the
availability of funds from the SBA.
39 The 7(a) loan program is the SBA’s primary
program for providing financial assistance to small
businesses. The program’s name comes from section
7(a) of the Small Business Act, 15 U.S.C. 636(a).
The SBA offers several different types of loans
through the program.
40 Institutions that were not SBA-certified did
have to apply to the SBA and receive delegated
authority to process PPP loan applications.
41 Consumer Fin. Prot. Bureau, Consumer
Financial Protection Bureau Issues Clarifications to
Support Small Business Applying for PPP Loans
(May 6, 2020), https://www.consumerfinance.gov/
about-us/newsroom/cfpb-issues-clarificationssupport-small-business-applying-ppp-loans/.
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4.2.4 Supervisory Highlights Issue 22,
Summer 2020
4.3 HMDA and Regulation C
Rulemaking
The Bureau periodically publishes
Supervisory Highlights to communicate
about the Bureau’s supervisory activity
and to share key examination findings.
These reports also communicate
operational changes to our supervision
program and provide a convenient and
easily accessible resource for
information on our recent guidance
documents.
In September 2020, the Bureau
published Issue 22 of Supervisory
Highlights.42 In this edition, the Bureau
noted that one or more lenders violated
ECOA and Regulation B by intentionally
redlining majority minority
neighborhoods in two MSAs by
engaging in acts or practices directed at
prospective applicants that may have
discouraged reasonable people from
applying for credit.
Additionally, Bureau examiners
found that one or more lenders violated
ECOA and Regulation B by maintaining
a policy and practice that excluded
certain forms of public assistance
income, including unemployment
compensation and Supplemental
Nutrition Assistance Program (SNAP
benefits)—commonly known as food
stamps, from consideration in
determining a borrower’s eligibility for
mortgage modification programs. ECOA
and Regulation B prohibit lenders from
discriminating in any aspect of a credit
transaction against an applicant
‘‘because all or part of the applicant’s
income derives from any public
assistance program.’’ 43
All editions of Supervisory Highlights
are available at
www.consumerfinance.gov/compliance/
supervisory-highlights/.
4.3.1 Final Rule Raising Reporting
Thresholds Under HMDA
In April 2020, the Bureau issued a
final rule raising the loan-volume
coverage thresholds for financial
institutions reporting data under
HMDA. The final rule, amending
Regulation C, increased the permanent
threshold for collecting, recording, and
reporting data about closed-end
mortgage loans from 25 to 100 loans,
effective July 1, 2020. The final rule will
also amend Regulation C to increase the
permanent threshold for collecting,
recording, and reporting data about
open-end lines of credit from 100 to
200, effective January 1, 2022, when the
current temporary threshold of 500 of
open-end lines of credit expires.
4.2.5
Help Desk Program
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To promote fair lending compliance,
during 2020, the Bureau hosted ‘‘Fair
Lending Help Desks.’’ The help desks,
hosted at two external stakeholder
conferences, allowed conference
participants to engage with Bureau
subject matter experts on regulatory
compliance issues relating to ECOA and
Regulation B, as well as HMDA and
Regulation C.
42 Consumer Fin. Prot. Bureau, Supervisory
Highlights, Summer 2020 (Sept. 2020), https://
files.consumerfinance.gov/f/documents/cfpb_
supervisory-highlights_issue-22_2020-09.pdf.
43 15 U.S.C. 1691(a)(2); 12 CFR 1002.2(z).
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4.3.2 HMDA Notices of Proposed
Rulemaking
In the Fall 2020 Rulemaking Agenda,
the Bureau announced that it
anticipated publishing two Notices of
Proposed Rulemaking (NPRMs) in early
2021 concerning possible revisions to
the 2015 HMDA rule. One of these
indicated that it followed an Advance
Notice of Proposed Rulemaking in May
2019 concerning certain data points that
are required to be reported under the
HMDA rule and coverage of certain
business or commercial purpose loans,
addressing concerns about regulatory
burden. The second indicated it would
address the public disclosure of HMDA
data in light of consumer privacy
interests, so that stakeholders can
concurrently consider and comment on
the collection and reporting of data
points and public disclosure of those
data points. Concurrent with the
publication of the Fall 2020 Unified
Agenda, the Bureau’s Office of
Regulations issued a blog post on the
Bureau’s website stating that the data
points and disclosure rules may not be
released by the anticipated February
target in the Unified Agenda.
4.4
HMDA and Regulation C Guidance
4.4.1 HMDA Data Point Articles With
Observations of the 2019 HMDA Data
In 2020, the Bureau released two
HMDA data point articles presenting
Bureau analysis of the 2019 HMDA data.
The first was issued in June 2020, which
describes mortgage market activity over
time based on data reported under
HMDA. It summarizes the historical
data points in the 2019 HMDA data, as
well as recent trends in mortgage and
housing markets.
The second article was released in
August 2020. The focus of the article
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was on the data points newly added or
revised by the 2015 HMDA rule,
specifically through cross-sectional
analyses, i.e., using the data contained
in one year’s loan application register
(LAR) to explore various patterns and
relationships between different data
fields to provide some initial
observations. To the extent some of
those patterns or relationships might
have changed significantly over the last
year, the article highlighted such
changes. Otherwise, the majority of the
analyses were limited to the data
collected in 2019 and reported in 2020.
4.4.2 HMDA Reporting Notification
Program
On occasion, the Bureau will send
notification letters to advise recipients
that the Bureau has information that
appears to show that the recipients
might be in violation of Federal
consumer financial law. The letters are
not accusations of wrongdoing. Instead,
they are intended to help recipients
review certain practices to ensure that
they comply with Federal law. One such
letter pertains to compliance with
HMDA, through the Bureau’s HMDA
Reporting Notification Program (HMDA
RNP).
As part of the HMDA RNP, in
September 2020, the Bureau issued
notification letters to 40 non-depository
mortgage lenders regarding potential
non-compliance with certain reporting
requirements of HMDA and Regulation
C. Specifically, the letters informed
recipients that they may be required to
collect, record, and report data about
their mortgage-lending activity under
HMDA and Regulation C, and that they
may be in violation of those
requirements. The letters also provided
information about specific reporting
requirements under HMDA and
Regulation C and provided links to
educational resources for HMDA
reporters. The letters urged recipients to
review their practices to ensure
compliance with all relevant laws. The
recipients were encouraged to respond
to the Bureau to advise if they had
taken, or would take, steps to ensure
compliance with the law. Recipients
were invited to tell the Bureau if they
thought their activities did not meet
HMDA reporting thresholds.
The Bureau’s HMDA RNP sought to
increase HMDA compliance through
education and direct outreach to
potential non-reporting mortgage
lenders, and to improve HMDA data
quality and completeness through
accurate reporting. Since commencing
the HMDA non-reporters project pilot in
2016, more than 224,000 previously
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unreported mortgage loan records have
now been reported.
4.4.3 HMDA Data Browser Webinars
HMDA data are the most
comprehensive source of publicly
available information on the U.S.
mortgage market. Each year, thousands
of financial institutions are required to
maintain, report, and publicly disclose
loan-level information about mortgages
under HMDA. These data serve multiple
purposes: Helping to show whether
lenders are serving the housing needs of
their communities, giving public
officials information that helps them
make decisions and policies, and
shedding light on lending patterns that
could be discriminatory. The public
data are modified to protect applicant
and borrower privacy.
In 2019, the HMDA Data Browser was
launched as a tool to access HMDA data
collections for the years 2018 and
onward. While a single year of HMDA
data may contain tens of millions of
records and require special software to
analyze, the HMDA Data Browser allows
users to filter and download more
manageable and targeted HMDA
datasets, including by geographic area.
Upon selection, users can download a
comma separated values (CSV) file,
compatible with Excel, that includes
this geographic data, along with all 99
public data fields. If a user would like
to filter data further, they can select
from up to two of 11 available variables.
Users can then view an aggregated
summary table of the data requested and
download a CSV file of the filtered data.
In 2020, the Bureau hosted five
webinars on HMDA and the HMDA Data
Browser, which were presented to
educate civil rights groups, consumer
advocates, industry, and other
government agencies on the tool. These
skill-building webinars provided
background information on HMDA,
including the types of mortgage
transactions and the specific data points
reported under the law and a step-bystep demonstration on how to use the
HMDA Data Browser.
A recorded version of the live HMDA
Data Browser webinar is available at
www.consumerfinance.gov/about-us/
events/archive-past-events/hmda-databrowser/.
Access to the HMDA Data Browser is
available at https://ffiec.cfpb.gov/databrowser/. For questions or suggestions
about HMDA or the HMDA Data
Browser, contact HMDAHelp@cfpb.gov.
4.4.4 Other HMDA Guidance and
Resources
The Bureau maintains a suite of
resources on its public website to help
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facilitate compliance with HMDA and
Regulation C, including an Executive
Summary of HMDA rule changes; Small
Entity Compliance Guide; Key Dates
Timeline; Institutional and
Transactional Coverage Charts;
Reportable HMDA Data Chart; sample
data collection form; and FAQs, in
addition to downloadable webinars,
which provide an overview of the
HMDA rule. The Bureau also provides
on its website an Interactive Bureau
Regulations version of Regulation C.
The Bureau routinely updates its
HMDA resources throughout the year to
ensure HMDA reporters have the most
up-to-date information. For example, in
November 2020, the Bureau released the
2021 Filing Instructions Guide (FIG) and
the Supplemental Guide for Quarterly
Filers. Together with the FFIEC, in
January 2020, the Bureau also published
the 2020 edition of the HMDA Getting
it Right Guide. The Bureau also works
with the FFIEC to publish data
submission resources for HMDA filers
and vendors on its Resources for HMDA
Filers website, https://ffiec.cfpb.gov.
In addition, HMDA reporters can ask
technical questions about HMDA and
Regulation C, including how to submit
HMDA data, by emailing the Bureau’s
HMDA Help at HMDAHelp@cfpb.gov.
The Bureau also offers financial
institutions, service providers, and
others, informal staff guidance on
specific questions about the statutes and
rules the Bureau implements, including
ECOA and Regulation B and HMDA and
Regulation C, through its Regulation
Inquiries platform at
www.reginquiries.consumerfinance.gov.
Additionally, questions about HMDA
may be asked at the Bureau’s Fair
Lending Help Desks as referenced in
section 4.2.5.
5. Tech Sprints: Using Innovative
Technology To Address Fair Lending
Compliance
The Bureau’s Tech Sprint Program
gathers regulators, technologists,
academics, financial institutions,
vendors, and subject matter experts
from key stakeholders for several days
to work together to develop innovative
solutions to specific challenges at the
intersection of emerging technology and
Federal consumer protection laws.
Inspired by a similar program
successfully launched by the Financial
Conduct Authority in the United
Kingdom, the Tech Sprint program aims
to (1) develop actionable technologyfocused solutions to a variety of
regulatory and consumer protection
challenges; (2) harness technology to
reduce burden, improve results, and
create greater efficiencies across
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financial markets; and (3) explore how
technology can reshape compliance and
speed effective interaction between
regulators and financial institutions.
During a Tech Sprint, participants
work together in small teams. The teams
include participants from both the
regulator and a diversity of entities to
ensure the inclusion of regulatory,
consumer advocate, industry, academic,
and technologist perspectives. The
regulator assigns a specific regulatory
compliance or market problem to each
team and challenges the teams to solve
or mitigate the problem using modern
technologies and approaches. The teams
then work for several days to produce
actionable ideas, write computer code,
and present their solutions. On the final
day, each team presents their solutions
to an independent panel of evaluators
that selects the outstanding teams in
several categories. The most promising
ideas can then be further developed
either in collaboration with the
regulator or by external parties.
In June 2020, the Bureau announced
its first Tech Sprint which was held
October 5–9, 2020, virtually, due to the
pandemic. This Tech Sprint focused on
electronically delivered adverse action
notices that that serve statutory
purposes under ECOA and the Fair
Credit Reporting Act (FCRA).44 The
event challenged participants to develop
innovative approaches to electronicallydelivered ways to notify consumers of,
and inform them about, adverse credit
actions. Teams were asked to show how
their solution could improve on current
adverse action notices to better realize
three core goals:
• Accuracy—using accurate
information to take adverse action;
• Anti-discrimination—preventing
illegal discrimination in credit
decisions; and
• Education—helping consumers fare
better in future credit applications.
Participants were informed that
innovations could include any aspect,
or potential aspect, of adverse action
communication. The Tech Sprint
attracted numerous expressions of
interest, and more than 80 participants
formed into 13 ‘‘sprint teams.’’
Participants represented a wide variety
44 Consumer Fin. Prot. Bureau, CFPB Announces
Tech Sprints To Empower Consumers, Reduce
Regulatory Burden (June 29, 2020), https://
www.consumerfinance.gov/about-us/newsroom/
tech-sprints. Additional activity has occurred with
this matter since the end of the reporting period.
The second Tech Sprint occurred from March 22–
26, 2021. During this week, 17 teams, with over 100
total members participated in the Tech Sprint.
Teams presented their solutions to a panel of
evaluators on the last day, which included many
novel and innovative solutions to the problem
statement.
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of stakeholders including large financial
institutions, community and consumer
organizations, FinTechs, research
organizations, and academia.
On the final day of the Tech Sprint,
the teams presented their solutions to a
panel of evaluators. The solutions
developed by the sprint teams were
creative and varied. Some of the
solutions included providing more
detailed information on what role each
denial reason played in the credit
decision; identifying how the denied
applicant might obtain a credit approval
in the future by, for example, raising the
credit score to a certain level, decreasing
credit inquiries to a certain number, or
requesting a different loan term or
amount; delivering additional
information or educational content with
the electronic notice to the consumer to
assist them in making more informed
financial decisions; and proposing
methodologies for identifying principal
reasons for adverse action when
algorithms—including, potentially,
algorithms that make use of artificial
intelligence—are used in the credit
decision.
Following the conclusion of the Tech
Sprint, some of the participants
informed the Bureau that they would
work to incorporate their innovations
into their delivery of adverse action
notices or would consider working with
the Bureau to further develop their
ideas. The creative solutions presented
will also help better inform the Bureau’s
policy making.
The Bureau also announced its
second Tech Sprint, focused on
improvements to submitting and
publishing HMDA data, to be held
between March 22–26, 2021.45
Participants in this Tech Sprint were
invited to help create additional tools
for users on the HMDA Platform and to
develop and document HMDA Platform
Applicant Programming Interfaces
(APIs). Alternatively, participants may
develop additional enhancements to
HMDA data products and services, or
new ways to interact with existing
products, data analysis capabilities, or
interfaces to other datasets. Details
about the HMDA Tech Sprint will be
published in the 2022 Annual Report.
6. Outreach: Promoting Fair Lending
Compliance and Education
Pursuant to the Dodd-Frank Act, the
Bureau regularly engages in outreach
with stakeholders, including consumer
advocates, civil rights organizations,
industry, academia, and other
government agencies, to (1) educate
them about fair lending compliance and
45 Id.
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access to credit issues and (2) hear their
views on the Bureau’s work to inform its
policy decisions.46
In coordinating fair lending efforts
Bureau-wide, throughout 2020, the
Office of Fair Lending worked closely
with other Bureau offices to execute the
Bureau’s fair lending outreach and
education efforts.
6.1 Educating Stakeholders About Fair
Lending Compliance and Access to
Credit Issues
6.1.1 Bureau Blog Posts, Statements,
Reports, and Press Releases
The Bureau regularly uses blog posts,
statements, reports, and press releases
as tools to timely and effectively
communicate with consumers, small
business owners, financial institutions,
and other stakeholders about fair
lending issues, emerging areas of
concern, Bureau initiatives, and more.
In 2020, the Bureau published seven
blog posts related to fair lending topics
including the announcement of the 2019
Fair Lending Annual Report to
Congress; 47 the importance of fair and
equitable access to credit for minority
and women-owned businesses,
including businesses applying for PPP
relief; 48 providing adverse action
notices when using artificial
intelligence and machine learning
models; 49 announcing an RFI related to
ECOA; 50 expanding access to credit to
underserved communities through the
special purpose credit programs
provisions of ECOA and Regulation B; 51
46 Consumer Fin. Prot. Bureau, Fiscal Year 2020:
Annual Performance Plan and Report, and Budget
Overview, Performance goal 2.1.1, at 69 (Feb. 2021),
https://files.consumerfinance.gov/f/documents/
cfpb_performance-plan-and-report_fy20.pdf.
47 Patrice Alexander Ficklin and J. Frank VespaPapaleo, Consumer Fin. Prot. Bureau, Protecting
consumers and encouraging innovation: 2019 Fair
Lending Report to Congress (Apr. 30, 2020), https://
www.consumerfinance.gov/about-us/blog/
protecting-consumers-and-encouraging-innovation2019-fair-lending-report-congress/.
48 Patrice Alexander Ficklin, Grady Hedgespeth,
and Lora McCray, Consumer Fin. Prot. Bureau, The
importance of fair and equitable access to credit for
minority and women-owned businesses (Apr. 27,
2020), https://www.consumerfinance.gov/about-us/
blog/fair-equitable-access-credit-minority-womenowned-businesses/.
49 Patrice Alexander Ficklin, Tom Pahl, and Paul
Watkins, Consumer Fin. Prot. Bureau, Innovation
spotlight: Providing adverse action notices when
using AI/ML models (July 7, 2020), https://
www.consumerfinance.gov/about-us/blog/
innovation-spotlight-providing-adverse-actionnotices-when-using-ai-ml-models/.
50 Kathleen L. Kraninger, Consumer Fin. Prot.
Bureau, The Bureau is taking action to build a more
inclusive financial system (July 28, 2020), https://
www.consumerfinance.gov/about-us/blog/bureautaking-action-build-more-inclusive-financialsystem/.
51 Susan M. Bernard and Patrice Alexander
Ficklin, Consumer Fin. Prot. Bureau, Expanding
access to credit to underserved communities (July
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the availability of Bureau resources for
consumers in multiple languages; 52 a
request for public comments to inform
Bureau guidance on serving LEP
consumers; 53 54 and the Bureau’s first
tech sprint on improving electronicallydelivered adverse action notices to
consumers.55 The Bureau’s blog posts,
including those related to fair lending,
may be accessed at
www.consumerfinance.gov/blog.
In 2020, the Bureau also issued ten
press releases related to fair lending
topics including the flexibilities
provided to financial institutions during
the COVID–19 pandemic relating to
certain HMDA reporting
requirements; 56 the release of the
Bureau’s Outline of Proposals Under
Consideration and Alternatives
Considered regarding section 1071 of
the Dodd-Frank Act; 57 the release of
2019 HMDA data to the public; 58 the
Bureau’s analysis of 2019 HMDA data
31, 2020), https://www.consumerfinance.gov/aboutus/blog/expanding-access-credit-underservedcommunities/.
52 Desmond Brown, Keo Chea, and Frank VespaPapaleo, Consumer Fin. Prot. Bureau, More CFPB
resources available in multiple languages (Aug. 26,
2020), https://content.consumerfinance.gov/aboutus/blog/cfpb-multilingual-resources-webinar/.
53 Elena Babinecz and Frank Vespa-Papaleo,
Consumer Fin. Prot. Bureau, Bureau seeks formal
comments to inform forthcoming guidance on
serving LEP consumers (Nov. 16, 2020), https://
www.consumerfinance.gov/about-us/blog/bureauseeks-formal-comments-to-inform-forthcomingguidance-serving-lep-consumers/.
54 Additional activity has occurred with this issue
since the end of this reporting period. In January
2021, the Bureau issued a statement to encourage
financial institutions to better serve consumers with
limited English proficiency (LEP) and to provide
principles and guidelines to assist financial
institutions in complying with the Dodd-Frank Act,
ECOA, and other applicable laws. More information
can be found here: https://
www.consumerfinance.gov/rules-policy/noticeopportunities-comment/open-notices/statementregarding-the-provision-of-financial-products-andservices-to-consumers-with-limited-englishproficiency/.
55 Albert Chang, Tim Lambert, and Jennifer
Lassiter, Consumer Fin. Prot. Bureau, CFPB’s first
tech sprint on October 5–9, 2020: Help improve
consumer adverse action notices (Sept. 1, 2020),
https://www.consumerfinance.gov/about-us/blog/
cfpb-tech-sprint-october-2020-consumer-adverseaction-notices/.
56 Consumer Fin. Prot. Bureau, CFPB Provides
Flexibility During COVID–19 Pandemic (March 26,
2020), https://www.consumerfinance.gov/about-us/
newsroom/cfpb-provides-flexibility-during-covid19-pandemic/.
57 Consumer Fin. Prot. Bureau, CFPB Releases
Outline of Proposals Under Consideration to
Implement Small Business Lending Data Collection
Requirements (Sept. 15, 2020), https://
www.consumerfinance.gov/about-us/newsroom/
cfpb-releases-outline-proposals-implement-smallbusiness-lending-data-collection-requirements/.
58 Consumer Fin. Prot. Bureau, FFIEC Announces
Availability of 2019 Data on Mortgage Lending
(June 24, 2020), https://www.consumerfinance.gov/
about-us/newsroom/ffiec-announces-availability2019-data-mortgage-lending/.
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points; 59 the issuance of a final HMDA
rule raising data reporting thresholds; 60
the issuance of an RFI on ECOA 61 and
an extension of its public comment
period; 62 the Bureau’s announcements
of public enforcement actions against
Townstone Financial, Inc.63 and
Washington Federal Bank 64; and the
issuance of an interpretive rule
pertaining to special purpose credit
programs.65
The Bureau’s statements and press
releases, including those related to fair
lending, may be accessed at
www.consumerfinance.gov/about-us/
newsroom.
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6.1.2 Bureau Outreach Engagements
With Stakeholders
Bureau staff participated in 93
outreach engagements throughout 2020
about fair lending compliance and
access to credit issues. In many of those
engagements, Bureau personnel also
received information and feedback on
the Bureau’s policy decisions.
Specifically, in 2020, the Bureau
communicated directly with
stakeholders through speeches,
presentations, webinars, and smaller
59 Consumer Fin. Prot. Bureau, CFPB Issues
Analysis of HMDA Data Points (Aug. 27, 2020),
https://www.consumerfinance.gov/about-us/
newsroom/cfpb-issues-analysis-hmda-data-points/.
60 Consumer Fin. Prot. Bureau, CFPB Issues Final
Rule Raising Data Reporting Thresholds Under the
Home Mortgage Disclosure Act (Apr. 16, 2020),
https://www.consumerfinance.gov/about-us/
newsroom/cfpb-issues-final-rule-raising-datareporting-thresholds-under-hmda/.
61 Consumer Fin. Prot. Bureau, CFPB Requests
Information on Ways to Prevent Credit
Discrimination and Build a More Inclusive
Financial System (July 28, 2020), https://
www.consumerfinance.gov/about-us/newsroom/
cfpb-rfi-prevent-credit-discrimination-build-moreinclusive-financial-system/.
62 Consumer Fin. Prot. Bureau, CFPB Extends
Comment Period on Request for Information on
Ways to Prevent Credit Discrimination and Build a
More Inclusive Financial System (Aug. 19, 2020),
https://www.consumerfinance.gov/about-us/
newsroom/cfpb-extends-rfi-comment-period-waysprevent-credit-discrimination-build-more-inclusivefinancial-system/.
63 Consumer Fin. Prot. Bureau, CFPB Files Suit
Against Mortgage Creditor for Discriminatory
Mortgage-Lending Practices (July 15, 2020), https://
www.consumerfinance.gov/about-us/newsroom/
cfpb-files-suit-against-mortgage-creditordiscriminatory-mortgage-lending-practices/.
64 Consumer Fin. Prot. Bureau, CFPB Announces
Settlement With Washington Federal Bank, N.A. For
Flawed Mortgage-Loan Data Reporting (Oct. 27,
2020), https://www.consumerfinance.gov/about-us/
newsroom/consumer-financial-protection-bureauannounces-settlement-washington-federal-bank-naflawed-mortgage-loan-data-reporting/.
65 Consumer Fin. Prot. Bureau, Consumer
Financial Protection Bureau Issues Advisory
Opinion to Help Expand Fair, Equitable, and
Nondiscriminatory Access to Credit (Dec. 21, 2020),
https://www.consumerfinance.gov/about-us/
newsroom/consumer-financial-protection-bureauissues-advisory-opinion-to-help-expand-fairequitable-and-nondiscriminatory-access-to-credit/.
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discussions on issues pertaining to fair,
equitable, and nondiscriminatory access
to credit. Some examples of the topics
covered in these engagements included
the impacts of the COVID–19 pandemic
on the economy, and racial and
economic justice issues; fair lending
supervision and enforcement priorities;
innovations in lending; HMDA and
Regulation C; ECOA and Regulation B;
small business lending; access to credit
for LEP consumers; providing adverse
action notices when using machine
learning models; and the use of
alternative data in credit underwriting.
6.2 Listening to Stakeholders To
Inform the Bureau’s Policy Decisions
6.2.1 Bureau Outreach Engagements
With Stakeholders
As described above in section 6.1,
Bureau outreach engagements with
stakeholders inform the Bureau’s policy
decisions. In these events, Bureau staff
received feedback from stakeholders on
issues pertaining to fair, equitable, and
nondiscriminatory access to credit.
For example, in July 2020, the Bureau
hosted a roundtable discussion on credit
access issues faced by Limited English
Proficient (LEP) consumers and the
challenges financial institutions face
when addressing language access needs.
Throughout 2020, the Bureau engaged
in eight additional meetings with
stakeholders to inform Bureau guidance
on serving LEP consumers.66
The Bureau also engaged with
stakeholders throughout the year on a
variety of other issues related to fair
lending, including section 1071
governing small business lending data
collection and reporting; HMDA;
agricultural and rural lending; student
lending; alternative data; artificial
intelligence and machine learning
methods; and credit reporting.
6.2.2 Request for Information: Building
a More Inclusive Financial System
On July 28, 2020, the Bureau issued
an RFI on the following topics under
ECOA and Regulation B:
• Disparate impact.
66 Additional activity has occurred regarding this
issue since the end of this reporting period. On
January 13, 2021, in response to requests for
additional guidance regarding providing products
and services to LEP consumers, the Bureau issued
a statement to encourage financial institutions to
better serve consumers with limited English
proficiency and to provide principles and
guidelines to assist financial institutions in
complying with the Dodd-Frank Act, ECOA, and
other applicable laws. More information can be
found here: https://www.consumerfinance.gov/
rules-policy/notice-opportunities-comment/opennotices/statement-regarding-the-provision-offinancial-products-and-services-to-consumers-withlimited-english-proficiency/.
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• Serving LEP consumers.67
• Special Purpose Credit Programs.
• Affirmative advertising to
disadvantaged groups.
• Small business lending.
• Sexual orientation and gender
identity discrimination.68
• Scope of federal preemption of state
law.
• Public assistance income.
• Artificial intelligence and machine
learning.
• Adverse action notices under
ECOA.
The Bureau received 144 comments
from consumer and civil rights
advocates, industry, academics and
researchers, government agencies and
entities, as well as individuals,
attorneys, and law firms. The
information provided will help the
Bureau continue to explore ways to
address regulatory compliance
challenges while fulfilling the Bureau’s
core mission to prevent unlawful
discrimination.
For example, in response to many
commenters’ requests for additional
guidance regarding the special purpose
credit programs provisions of ECOA and
Regulation B, in December 2020, the
Bureau issued an interpretive rule
styled as an Advisory Opinion to
address regulatory uncertainty regarding
Regulation B, as it applies to certain
aspects of special purpose credit
programs. Additional information
regarding the interpretive rule on
special purpose credit programs can be
found in section 4.2.1 of this report.
7. Amicus Program and Other Litigation
The Bureau files amicus, or ‘‘friendof-the-court,’’ briefs in significant court
cases concerning Federal consumer
financial protection laws, including
ECOA.
In 2020, the Bureau and the FTC
jointly filed an amicus brief in TeWinkle
v. Capital One, N.A., explaining that the
term ‘‘applicant’’ in ECOA and
Regulation B includes both those who
are currently seeking credit and those
currently receiving credit. This
interpretation is the best reading of the
67 Id.
68 Additional activity has occurred regarding this
issue since the end of this reporting period. On
March 9, 2021, the Bureau issued an interpretive
rule clarifying that the prohibition against sex
discrimination under ECOA and Regulation B
includes sexual orientation discrimination and
gender identity discrimination. This prohibition
also covers discrimination based on actual or
perceived nonconformity with traditional sex- or
gender-based stereotypes, and discrimination based
on an applicant’s social or other associations. More
information can be found here: https://
www.consumerfinance.gov/about-us/newsroom/
cfpb-clarifies-discrimination-by-lenders-on-basis-ofsexual-orientation-and-gender-identity-is-illegal/.
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statute itself, and any doubt whether the
term ‘‘applicant’’ includes current
borrowers is put to rest by Regulation B,
which for decades has expressly defined
the term to include current borrowers.
Information regarding the Bureau’s
amicus program, including a description
of previously filed amicus briefs, is
available on the Bureau’s website, at
www.consumerfinance.gov/policycompliance/amicus/.
With regard to other litigation, in
2019, the Bureau was sued in the U.S.
District Court for the Northern District
of California by the California
Reinvestment Coalition, et al., regarding
the Bureau’s obligation to issue rules
implementing section 1071. In February
2020, the court approved a stipulated
settlement agreement. As part of the
agreement, the Bureau agreed to a
September 15, 2020, deadline for the
release of an outline of proposals under
consideration and alternatives
considered, consistent with SBREFA.
The settlement agreement also provided
a process for setting appropriate
deadlines for the issuance of a proposed
and final rule implementing section
1071. The Bureau has made significant
progress with this rulemaking. For a
comprehensive update on 1071 activity,
see section 4.1.1 of this report.
In August 2020, the Bureau was sued
in the U.S. District Court for the District
of Columbia by the National Community
Reinvestment Coalition, et al., over the
Bureau’s final rule amending Regulation
C to raise the loan-volume coverage
thresholds for financial institutions
reporting data under HMDA (the 2020
HMDA rule). The Plaintiffs argue that
the 2020 HMDA rule violates the
Administrative Procedure Act. The
litigation is ongoing.
8. Interagency Coordination and
Engagement
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Throughout 2020, the Bureau
coordinated fair lending regulatory,
supervisory, and enforcement activities
with those of other Federal agencies and
state regulators to promote consistent,
efficient, and effective enforcement of
Federal fair lending laws. Interagency
engagement occurs in numerous ways,
including through several interagency
organizations.
In 2020, the FFIEC was chaired by the
Bureau’s Director.69 Through the FFIEC,
69 Collectively, the FRB, FDIC, NCUA, OCC, and
the Bureau comprise the FFIEC. The FFIEC is a
‘‘formal interagency body empowered to prescribe
uniform principles, standards, and report forms for
the federal examination of financial institutions’’ by
the member agencies listed above and the State
Liaison Committee ‘‘and to make recommendations
to promote uniformity in the supervision of
financial institutions.’’ Federal Financial
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fairness and equity, and prevent bias, in
appraisals.71
Also, in October 2020, the Bureau
signed a Memorandum of
Understanding (MOU) with the FTC,
HUD, FDIC, FRB, NCUA, OCC, DOJ, and
FHFA—representing Federal agencies
that, in addition to the Bureau, conduct
fair lending analyses. The MOU allows
economists from the agencies to
voluntarily share confidential
information with respect to analytical
methodologies used to understand and
assess compliance with fair lending
laws.72
In addition to these established
interagency organizations, Bureau
personnel meet regularly with the DOJ,
HUD, state Attorneys General, and the
prudential regulators to coordinate the
Bureau’s fair lending work.
the Bureau has robust engagement with
other partner agencies that focus on fair
lending issues. For example, in 2020,
the Bureau chaired the FFIEC HMDA/
Community Reinvestment Act (CRA)
Data Collection Subcommittee of the
FFIEC Task Force on Consumer
Compliance. This subcommittee
oversees FFIEC projects and programs
involving HMDA data collection and
dissemination, the preparation of the
annual FFIEC budget for processing
services, and the development and
implementation of other related HMDA
processing projects as directed by the
FFIEC Task Force.
Additionally, the Bureau, along with
the Federal Trade Commission (FTC),
Department of Housing and Urban
Development (HUD), Federal Deposit
Insurance Corporation (FDIC), Federal
Reserve Board (FRB), National Credit
Union Association (NCUA), Office of
the Comptroller of the Currency (OCC),
Department of Justice (DOJ), and the
Federal Housing Finance Agency
(FHFA), comprise the Interagency Task
Force on Fair Lending. In 2020, the
Bureau chaired the Interagency Task
Force, which met regularly to discuss
fair lending enforcement efforts, share
current methods of conducting
supervisory and enforcement fair
lending activities, and coordinate fair
lending policies.70
Further, the Bureau also participated
in the Interagency Working Group on
Fair Lending Enforcement, a standing
working group of Federal agencies—
DOJ, HUD, and FTC—that met regularly
to discuss issues relating to fair lending
enforcement. The agencies use these
meetings to also discuss fair lending
developments and trends, methods for
evaluating fair lending risks
The Bureau is also a member of the
FFIEC’s Appraisal Subcommittee (ASC)
that provides federal oversight of state
appraiser and appraisal management
company regulatory programs, and a
monitoring framework for the Appraisal
Foundation and the Federal Financial
Institutions Regulatory Agencies in their
roles to protect federal financial and
public policy interests in real estate
appraisals utilized in federally related
transactions. The ASC is considering its
authorities and ability to promote
9. Coordination With the Bureau’s
Innovation Programs
The Dodd-Frank Act established the
Bureau’s mission to include both fair
lending and innovation components.
Specifically, the Bureau is authorized to
exercise its authorities under Federal
consumer financial law for the purposes
of ensuring—with respect to consumer
financial products and services—that
consumers are protected from unfair,
deceptive, or abusive acts and practices
and from discrimination,73 and that
markets for consumer financial products
and services operate transparently and
efficiently to facilitate access and
innovation.74
As part of its coordination function,
the Office of Fair Lending worked in
2020 with the Office of Innovation
regarding applications to the Bureau’s
innovation programs that involved fair
lending and access to credit matters.
Review of such applications included
consideration of the potential fair
lending risks associated with the
proposed product or service, as well as
its potential for expanding access to
credit for underserved or underbanked
populations. In addition, after an
application related to fair lending or
access to credit has been granted by the
Bureau, the two offices continue to
collaborate, for example by reviewing
any data submitted by the recipient
relating to fair lending and access issues
during the monitoring period.
Institutions Examination Council, https://
www.ffiec.gov (last visited Mar. 30, 2021). The State
Liaison Committee was added to FFIEC in 2006 as
a voting member. Additional activity has occurred
on this issue since the end of this reporting period.
In April 2021, the NCUA’s Chairman took over as
chair of the FFIEC.
70 Additional activity has occurred since the end
of this reporting period. In 2021, the FDIC took over
as chair of the Interagency Task Force on Fair
Lending.
71 The Appraisal Subcommittee includes the
FFIEC agencies, HUD, and the FHFA.
72 For more information on the MOU, see Director
Kraninger’s Remarks During ‘‘Current Priorities in
Consumer Financial Protection Seminar’’ At
Harvard Kennedy School (Oct. 29, 2020), https://
www.consumerfinance.gov/about-us/newsroom/
director-kraningers-remarks-current-prioritiesseminar-harvard-kennedy-school/.
73 Dodd-Frank Act sec. 1021(b)(2).
74 Dodd-Frank Act sec. 1021(b)(5).
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Federal Register / Vol. 86, No. 79 / Tuesday, April 27, 2021 / Notices
In 2020, Upstart Network, Inc.
(Upstart) was granted a No-Action Letter
(NAL). 75 Upstart, a company that that
uses alternative data and machine
learning in making credit underwriting
and pricing decisions, received a NAL
pertaining to regulatory uncertainty
under ECOA and Regulation B.76
APPENDIX A—DEFINED TERMS
Term
Definition
AMS ....................................................................
APA .....................................................................
API ......................................................................
ASC .....................................................................
Bureau ................................................................
CARES Act .........................................................
CMS ....................................................................
COVID–19 ...........................................................
Dodd-Frank Act ...................................................
DOJ .....................................................................
DOT ....................................................................
ECOA ..................................................................
FCA .....................................................................
FCRA ..................................................................
FDIC ....................................................................
FHFA ...................................................................
Federal Reserve Board or FRB ..........................
FFIEC ..................................................................
Agricultural Marketing Service of the U.S. Department of Agriculture.
Administrative Procedure Act.
Application Programming Interface.
FFIEC’s Appraisal Subcommittee.
Consumer Financial Protection Bureau/Bureau of Consumer Financial Protection.
Coronavirus Aid, Relief, and Economic Security Act.
Compliance Management System.
Coronavirus Disease/Pandemic 2019.
Dodd-Frank Wall Street Reform and Consumer Protection Act.
U.S. Department of Justice.
U.S. Department of Transportation.
Equal Credit Opportunity Act.
Farm Credit Administration.
Fair Credit Reporting Act.
Federal Deposit Insurance Corporation.
Federal Housing Finance Agency.
Board of Governors of the Federal Reserve System.
Federal Financial Institutions Examination Council—the FFIEC member agencies are the
Board of Governors of the Federal Reserve System (FRB), the Federal Deposit Insurance
Corporation (FDIC), the National Credit Union Administration (NCUA), the Office of the
Comptroller of the Currency (OCC), and the Bureau of Consumer Financial Protection (The
Bureau). The State Liaison Committee was added to FFIEC in 2006 as a voting member.
Federal Trade Commission.
Grain Inspection, Packers and Stockyards Administration of the U.S. Department of Agriculture.
Home Mortgage Disclosure Act.
U.S. Department of Housing and Urban Development.
Loan Application Register (HMDA).
Limited English Proficient.
Metropolitan Statistical Area.
Memorandum of Understanding.
National Credit Union Administration.
Notice of Proposed Rulemaking.
Office of the Comptroller of the Currency.
Paycheck Protection Program (CARES Act).
Request for Information.
Small Business Administration.
Small Business Regulatory Enforcement Fairness Act of 1996.
Securities and Exchange Commission.
Small Entity Representatives.
Supplemental Nutrition Assistance Program (‘‘Food Stamps’’).
U.S. Department of Agriculture.
FTC .....................................................................
GIPSA .................................................................
HMDA .................................................................
HUD ....................................................................
LAR .....................................................................
LEP .....................................................................
MSA ....................................................................
MOU ....................................................................
NCUA ..................................................................
NPRM .................................................................
OCC ....................................................................
PPP .....................................................................
RFI ......................................................................
SBA .....................................................................
SBREFA ..............................................................
SEC .....................................................................
SER .....................................................................
SNAP ..................................................................
USDA ..................................................................
Signing Authority
The Acting Director of the Bureau,
David Uejio, having reviewed and
approved this document, is delegating
the authority to electronically sign this
document to Laura Galban, a Bureau
Federal Register Liaison, for purposes of
publication in the Federal Register.
Dated: April 22, 2021.
Laura Galban,
Federal Register Liaison, Bureau of Consumer
Financial Protection.
[FR Doc. 2021–08716 Filed 4–26–21; 8:45 am]
DEPARTMENT OF DEFENSE
Office of the Secretary
Revised Non-Foreign Overseas Per
Diem Rates
BILLING CODE 4810–AM–P
Defense Human Resources
Activity, Department of Defense (DoD).
AGENCY:
Notice of revised per diem rates
in non-foreign areas outside the
continental U.S.
ACTION:
Defense Human Resources
Activity publishes this Civilian
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SUMMARY:
75 Consumer Fin. Prot. Bureau, Upstart Network
No-Action Letter (Nov. 30, 2020), https://
files.consumerfinance.gov/f/documents/cfpb_
upstart-network-inc_no-action-letter_2020-11.pdf.
In addition to the Upstart NAL, in 2020, the Bureau
granted a total of three Approvals under the
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Compliance Assistance Sandbox policy and six
NAL or NAL Templates. These applications,
however, do not directly pertain to fair lending
issues. All granted applications can be found on the
Bureau’s website, at https://
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www.consumerfinance.gov/rules-policy/innovation/
granted-applications.
76 On September 14, 2017, Upstart was granted a
NAL for a term of three years. This NAL expired
on December 1, 2020.
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Agencies
[Federal Register Volume 86, Number 79 (Tuesday, April 27, 2021)]
[Notices]
[Pages 22177-22192]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-08716]
=======================================================================
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BUREAU OF CONSUMER FINANCIAL PROTECTION
Fair Lending Report of the Bureau of Consumer Financial
Protection, April 2021
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Fair Lending Report of the Bureau of Consumer Financial
Protection.
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SUMMARY: The Bureau of Consumer Financial Protection (Bureau) is
issuing its ninth Fair Lending Report of the Bureau of Consumer
Financial Protection (Fair Lending Report) to Congress. The Bureau is
committed to ensuring fair, equitable, and nondiscriminatory access to
credit for both individuals and communities. This report describes our
fair lending activities in supervision and enforcement; guidance and
rulemaking; interagency coordination; and outreach and education for
calendar year 2020.
DATES: The Bureau released the 2020 Fair Lending Report on its website
on April 14, 2021.
FOR FURTHER INFORMATION CONTACT: Bobby Conner, Senior Policy Counsel,
Fair Lending, at 1-855-411-2372. If you require this document in an
alternative electronic format, please contact
[email protected].
SUPPLEMENTARY INFORMATION:
1. Fair Lending Report of the Bureau of Consumer Financial Protection,
April 2021
Message From the Acting Director
The Bureau recognizes April as fair lending and fair housing
month--a time to specifically highlight the importance of equity in our
financial markets. As
[[Page 22178]]
such, I am pleased to present the Fair Lending Annual Report to
Congress, describing the Consumer Financial Protection Bureau's fair
lending work in 2020.
I want to express how incredibly proud I am of the Bureau, the
Office of Fair Lending and Equal Opportunity (Office of Fair Lending)
and the work they have been able to accomplish in the past year--a
challenging year for all of us on so many different levels.
As I have made clear before, as Acting Director, my top priorities
for this agency are to take bold and swift action to address issues of
pervasive racial injustice and the long-term economic impacts of the
COVID-19 pandemic on consumers. Although the true severity of the
economic impacts of COVID-19 are just starting to be understood, it is
clear that the pandemic is exacerbating racial inequality in all
markets, including rising housing insecurity among the most vulnerable
consumers. This, combined with the lingering impacts of over 400 years
of chattel slavery and Jim Crow laws that sought to limit racial
equality through institutionalized discrimination, deepens our nation's
longstanding racial inequities. To fully understand and address these
issues, it is crucial that the Bureau apply a racial equity lens and to
find practical ways to make freedom from racial prejudice and pursuit
of racial equity a priority in the full breadth of the Bureau's work.
The Office of Fair Lending will play an integral part in achieving this
mission.
The Dodd-Frank Wall Street Reform and Consumer Protection Act
(Dodd-Frank Act) established the Bureau's Office of Fair Lending to
provide ``oversight and enforcement of Federal laws intended to ensure
the fair, equitable, and nondiscriminatory access to credit for both
individuals and communities.''
During my tenure, the Bureau will continue to use all the tools
Congress gave it, including enforcement, supervision, rulemaking,
guidance, research, and education to ensure fair, equitable and
nondiscriminatory access to credit. The Bureau will identify and act on
opportunities to focus on consumers in underserved communities, while
vigorously pursuing racial and economic justice. This includes, but is
in no way limited to, robust enforcement of fair lending laws under the
Bureau's jurisdiction.
As we are in the midst of a national emergency the likes of which
have not been seen in a lifetime, the time for bold action is now. The
hard work has already begun. I am eager for all that the Bureau, and
the Office of Fair Lending, will accomplish on behalf of all consumers.
Sincerely,
David K. Uejio.
Message From the Fair Lending Director
The events of 2020 challenged our nation in many ways. The COVID-19
pandemic has caused great physical, emotional, and economic suffering.
Millions of Americans face economic uncertainty and financial
insecurity, are underemployed or unemployed, are at the brink of
eviction or foreclosure, and are desperate for help.
Of those struggling, people and communities of color have been
disproportionately affected. Women- and minority-owned small businesses
are more likely to face more severe economic consequences than their
white counterparts. Black and Hispanic homeowners are also less likely
to access mortgage relief and forbearance, a troubling trend that the
Bureau will continue to address.
Further, I would be remiss to not say the names of Black men,
women, and children like George Floyd, Breonna Taylor, Tamir Rice and
Ahmaud Arbury, sadly among the many who were assaulted and murdered
last year. These incidents highlight racial and economic inequities and
their impacts on the country. As such, the Bureau's fair lending work
is more important now than perhaps ever.
I am proud of what we have been able to accomplish in the past
year. After hearing questions from financial institutions and consumer
and civil rights groups about ways to support financial inclusion, the
Bureau issued guidance on special purpose credit programs, which are
innovative ways to expand access to credit to traditionally underserved
communities, including minority and other underserved consumers. The
Bureau also continued to examine and investigate institutions for
compliance with the Home Mortgage Disclosure (HMDA) and Equal Credit
Opportunity (ECOA) Acts. Last year, the Bureau filed a lawsuit against
Townstone Financial, Inc., a nonbank retail-mortgage creditor that
alleged, among other things, that Townstone illegally discouraged
prospective African-American applicants and prospective applicants
living in African-American neighborhoods in the Chicago MSA from
applying to Townstone for mortgage loans. We also embraced responsible
innovation, hosting our first ever Tech Sprint, where participants
creatively leveraged technology to develop innovative proposals on ways
that lenders could better educate consumers by providing more useful
explanations of adverse actions on their credit applications, and what
those consumers can do to strengthen their next application for credit.
Additionally, in 2020, Bureau staff participated in more than 90
outreach events with our external stakeholders, allowing the Bureau to
hear perspectives on emerging issues and topics to better inform policy
decisions.
Last year (2020) tested us, but 2021 will prove to be consequential
for consumers as the Bureau vigorously works to ensure an equitable
recovery from the economic fallout of the COVID-19 pandemic. As the
Bureau enters its tenth year of existence in 2021, I am reminded of the
crisis in which this agency was conceived, the Great Recession. I am
also reminded of the difference the Bureau has made in the lives of
consumers over that decade. Most of all, the Bureau is still here, and
much work remains to be done. Looking toward the future of the Bureau,
and the Office of Fair Lending, we remain committed to fulfilling our
statutory mandate to ensure fair, equitable, and nondiscriminatory
access to credit for all consumers.
Sincerely,
Patrice Alexander Ficklin.
1. From the Great Recession to a National Emergency: Marking the 10th
Year of the Consumer Financial Protection Act During a Pandemic
The year 2020 marked the 10th anniversary of the passage of the
Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank
Act), from which the Consumer Financial Protection Bureau (CFPB or
Bureau) was born. At that time, the nation found itself at a
crossroads, reeling from the Great Recession--what was thought to have
been a ``once in a lifetime'' economic crisis that devastated
communities and families across the country. At its inception, the
Bureau's statutory lodestar was to make consumer financial markets work
better for consumers, families, small businesses, and communities, for
responsible lenders and financial institutions, and for the American
economy as a whole. The agency was built on the understanding that when
the rules are fair and are applied as such, we have a chance to build
stronger families and a stronger nation. A key component to this has
been the Bureau's fair lending work to ensure the fair, equitable, and
nondiscriminatory access to credit for both individuals and their
communities.
This year, the nation once again finds itself at a crossroads,
facing the fallout of the devastating COVID-19 pandemic
[[Page 22179]]
which, at the time of this publication, has resulted in the deaths of
more than 550,000 of American lives, as well as the destruction of
millions of livelihoods. The events of 2020 caused the Bureau to
quickly pivot from planned activities to respond to the consumer
protection issues of the day. Enactment of the Coronavirus Aid, Relief,
and Economic Security Act (CARES Act) and the creation of the Small
Business Administration's (SBA) Paycheck Protection Program (PPP)
required new guidance and interpretation, detailed in section 4.2.3 of
this report. Additionally, in 2020, prioritized supervisory assessments
were executed to identify risks to consumers, further explained in
section 2 of this report. The Bureau also launched a hub of web-based
COVID-19 content for consumers and other stakeholders, with resources
available in multiple languages.\1\
---------------------------------------------------------------------------
\1\ https://www.consumerfinance.gov/coronavirus/.
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In the midst of the COVID-19 pandemic, racial injustice issues also
came to the forefront of America's public dialogue. These issues were
exposed by the inequitable burden communities and people of color bore
from higher infection and mortality rates and greater resulting
economic impacts, as well as high-profile deaths of Black and Brown
Americans at the hands of law enforcement. Confronting the devastating
impacts of the COVID-19 pandemic and resulting economic crisis, the
Bureau's fair lending work necessarily carried on.
The Bureau solicited feedback from the public in a Request for
Information (RFI) about how to enhance compliance with the Equal Credit
Opportunity Act (ECOA), a key civil rights law, and received over 140
comments, further described in section 6.2.2 of this report. The Bureau
also filed an enforcement action against an institution accused of
redlining and another for violating the Home Mortgage Disclosure Act
(HMDA) (see section 2.3.1 of this report) and provided guidance on
special purpose credit programs to enable creditors to expand credit to
traditionally underserved consumers and communities (see section 4.2.1
of this report).
The Bureau recognizes that the economic fallout from the pandemic
is only beginning, and the pandemic's effects and impacts are not yet
fully known. What is certain, though, is that the Bureau's fair lending
work is and will continue to be a critical component of the Bureau and
the Federal government's response to the pandemic and the elimination
of racial injustice. In 2021, the Bureau's Fair Lending Office will be
front and center in the agency's efforts to advance racial and economic
equity.
2. Fair Lending Supervision and Enforcement
2.1 Risk-Based Prioritization
Because Congress charged the Bureau with the responsibility of
overseeing many lenders and products, the Bureau has long-used a risk-
based approach to prioritizing supervisory examinations and enforcement
activity. This approach helps ensure that the Bureau focuses on areas
that present substantial risk of credit discrimination for
consumers.\2\
---------------------------------------------------------------------------
\2\ For additional information regarding the Bureau's risk-based
approach in prioritizing supervisory examinations, see section
2.2.3, Risk-Based Approach to Examinations, Supervisory Highlights
Summer 2013, available at https://files.consumerfinance.gov/f/201308_cfpb_supervisory-highlights_august.pdf.
---------------------------------------------------------------------------
As part of the prioritization process, the Bureau identifies
emerging developments and trends by monitoring key consumer financial
markets. If this field and market intelligence identifies fair lending
risks in a particular market, that information is used to determine the
type and extent of attention required to address those risks.
The prioritization process incorporates a number of additional
factors, including tips and leads from industry whistleblowers,
advocacy groups, and government agencies; supervisory and enforcement
history; consumer complaints; and results from analysis of HMDA and
other data. As a result of its annual risk-based prioritization process
for 2020, the Bureau focused its fair lending supervision efforts on
mortgage origination, small business lending, and student loan
origination.
As in previous years, the Bureau's 2020 mortgage origination work
continued to focus on redlining (and whether lenders intentionally
discouraged prospective applicants living or seeking credit in minority
neighborhoods from applying for credit); assessing whether there is
discrimination in underwriting and pricing processes such as steering;
and HMDA data integrity and validation reviews (both as standalone
exams and in preparation for ECOA exams that will follow).
The Bureau's small business lending work focused on assessing
whether (1) there is discrimination in the application, underwriting,
and pricing processes, (2) creditors are redlining, and (3) there are
weaknesses in fair lending related compliance management systems (CMS).
The Bureau's student loan origination work focused on whether there
is discrimination in policies and practices governing underwriting and
pricing.
In May 2020, in response to the COVID-19 pandemic, the Bureau
rescheduled about half of its planned examination work and instead
conducted Prioritized Assessments. Prioritized Assessments were
designed to cover a greater number of institutions than the typical
examination schedule allows, gain a greater understanding of industry
responses to pandemic-related challenges, and help ensure that entities
were attentive to practices that may result in consumer harm. The
Bureau's Supervision program evaluated fair lending risks through
Prioritized Assessments in the small business lending and mortgage
servicing, automobile loan servicing, and credit card markets.
2.2 Fair Lending Supervision
The Bureau's Fair Lending Supervision program assesses compliance
with Federal fair lending consumer financial laws and regulations at
banks and nonbanks over which the Bureau has supervisory authority. As
a result of the Bureau's efforts to fulfill its fair lending mission
during 2020, the Bureau initiated 13 fair lending examinations/targeted
reviews. The Bureau also initiated a significant number of Prioritized
Assessments that included important fair lending components.
In 2020, the Bureau issued several fair lending-related Matters
Requiring Attention, directing entities to take corrective actions that
will be monitored by the Bureau through follow-up supervisory events.
The Bureau also issued Supervisory Recommendations in 2020 relating to
weak or nonexistent fair lending policies and procedures, risk
assessments, and fair lending training.\3\
---------------------------------------------------------------------------
\3\ Consumer Fin. Prot. Bureau, BCFP Bulletin 2018-01: Changes
to types of supervisory communications (Sept. 25, 2018), https://files.consumerfinance.gov/f/documents/bcfp_bulletin-2018-01_changes-to-supervisory-communications.pdf. Additional activity has occurred
with this matter since the end of this reporting period. On March
31, 2021, the Bureau issued CFPB Bulletin 2021-01: Changes to Types
of Supervisory Communications, which announces changes to how
examiners articulate supervisory expectations to supervised entities
in connection with supervisory events, https://files.consumerfinance.gov/f/documents/cfpb_bulletin_2021-01_changes-to-types-of-supervisory-communications_2021-03.pdf (Mar. 31, 2021).
---------------------------------------------------------------------------
2.3 Fair lending enforcement
The Bureau has the statutory authority to bring actions to enforce
the requirements of ECOA and HMDA. The
[[Page 22180]]
Bureau has the authority to engage in research, conduct investigations,
file administrative complaints, hold hearings, and adjudicate claims
through the Bureau's administrative enforcement process regarding ECOA
and HMDA. The Bureau also has independent litigation authority and can
file cases in federal court alleging violations of fair lending laws
under the Bureau's jurisdiction. Like other Federal regulators, the
Bureau is required to refer matters to the Department of Justice (DOJ)
when it has reason to believe that a creditor has engaged in a pattern
or practice of lending discrimination.\4\
---------------------------------------------------------------------------
\4\ See 15 U.S.C. 1691e(h).
---------------------------------------------------------------------------
2.3.1 Public Enforcement Actions
In 2020, the Bureau announced two public fair lending enforcement
actions: Townstone Financial Inc., and Washington Federal Bank, N.A.
Townstone Financial Inc.
On July 15, 2020, the Bureau filed a lawsuit in federal district
court in the Northern District of Illinois against Townstone Financial,
Inc. (Townstone), a nonbank retail-mortgage creditor based in Chicago.
On November 25, 2020, the Bureau amended the complaint.\5\ The Bureau
alleges that Townstone violated ECOA and Regulation B. As alleged in
the complaint, from 2014 through 2017, Townstone drew almost no
applications for mortgages on properties in African American
neighborhoods located in the Chicago-Naperville-Elgin Metropolitan
Statistical Area (Chicago MSA) and few applications from African
Americans throughout the Chicago MSA. The Bureau alleges that Townstone
engaged in acts or practices, including making statements during its
weekly radio shows and podcasts through which it marketed its services,
that illegally discouraged African American prospective applicants from
applying for mortgage loans and engaged in illegal redlining by
engaging in acts or practices that discouraged prospective applicants
living or seeking credit in African American neighborhoods in the
Chicago MSA from applying for mortgage loans. The Bureau's complaint
seeks an injunction against Townstone, as well as damages, redress to
consumers, and the imposition of a civil money penalty. Litigation is
ongoing.
---------------------------------------------------------------------------
\5\ Consumer Fin. Prot. Bureau, Townstone Financial, Inc. (July
15, 2020), https://www.consumerfinance.gov/enforcement/actions/townstone-financial-inc-and-barry-sturner/.
---------------------------------------------------------------------------
Washington Federal Bank, N.A.
On October 27, 2020, the Bureau settled with Washington Federal
Bank, N.A. (Washington Federal), a federally-insured national bank, to
address the Bureau's finding that it reported inaccurate HMDA data
about its mortgage transactions for 2016 and 2017.\6\ Inaccurate HMDA
data can make it difficult for the public and regulators to discover
and stop discrimination in home mortgage lending or for public
officials and lenders to tell whether a community's credit needs are
being met. The settlement requires Washington Federal to pay a $200,000
civil money penalty and develop and implement an effective compliance-
management system to prevent future violations.
---------------------------------------------------------------------------
\6\ Consent Order, In re Washington Federal Bank, N.A., CFPB No.
2020-BCFP-0019 (Oct. 24, 2020), https://files.consumerfinance.gov/f/documents/cfpb_washington-federal-na_consent-order_2020-10.pdf.
---------------------------------------------------------------------------
Washington Federal reported HMDA data for over 7,000 mortgage
applications in both 2016 and 2017. The Bureau found that these data
included significant errors, with some samples having error rates as
high as 40%. The Bureau found that the errors in Washington Federal's
2016 HMDA data were caused by a lack of appropriate staffing,
insufficient staff training, and ineffective quality control. The
errors in its 2017 HMDA data were directly related to weaknesses in
Washington Federal's compliance-management system. The Bureau found
weaknesses in the areas of board and management oversight, monitoring,
and policies and procedures. The significant errors in reported
mortgage-application data violated HMDA and Regulation C. These
violations also constituted violations of the Consumer Financial
Protection Act.
2.3.2 ECOA Referrals to the Department of Justice
The Bureau must refer to DOJ a matter when it has reason to believe
that a creditor has engaged in a pattern or practice of lending
discrimination in violation of ECOA.\7\ The Bureau may refer other
potential ECOA violations to DOJ.\8\ In 2020, the Bureau referred four
matters to DOJ about discrimination pursuant to section 706(g) of ECOA.
Two referrals involved redlining in mortgage origination based on race
and national origin. One referral involved discrimination based on
receipt of public assistance income in mortgage origination and one
referral involved pricing discrimination in mortgage origination based
on race and sex.
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\7\ 15 U.S.C. 1691e(g).
\8\ Id.
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2.3.3 Implementing Enforcement Orders
When an enforcement action is resolved through a public enforcement
order, the Bureau (together with DOJ, when relevant) takes steps to
ensure that the respondent or defendant complies with the requirements
of the order. Depending on the specific requirements of individual
public enforcement orders, the Bureau may take steps to ensure that
borrowers who are eligible for compensation receive remuneration and
that the defendant has complied with the injunctive provisions of the
order, including implementing a comprehensive fair lending compliance
management system.
In January 2020, DOJ and the Bureau, together with BancorpSouth
Bank (BancorpSouth), submitted a joint motion for early termination of
the Consent Order in the BancorpSouth case, which was granted by the
court.\9\
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\9\ Order, United States v. BancorpSouth Bank, No. 1:16-cv-
00118-MPM-DAS (N.D. Miss. Jan. 27, 2020), ECF No. 8, https://files.consumerfinance.gov/f/documents/cfpb_bancorpsouth_order-terminating-consent-order.pdf.
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More information about our enforcement activity, past and present,
is available at www.consumerfinance.gov/enforcement/actions/.
2.3.4 Pending Fair Lending Investigations
In 2020, the Bureau had a number of ongoing and newly opened fair
lending investigations of institutions. The Bureau investigated
potential discrimination in several markets, including student lending,
payday lending, credit cards, and mortgage lending, including the
unlawful practice of redlining. These matters are ongoing.
3. Interagency Reporting on ECOA and HMDA
The Bureau is statutorily required to file a report to Congress
annually describing the administration of its functions under ECOA,
summarizing public enforcement actions taken by other agencies with
administrative enforcement responsibilities under ECOA, and providing
an assessment of the extent to which compliance with ECOA has been
achieved.\10\ In addition, the Bureau's annual HMDA reporting
requirement calls for the Bureau, in consultation with the Department
of Housing and Urban Development (HUD), to report annually on the
utility of HMDA's requirement that covered lenders itemize certain
mortgage loan data.\11\
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\10\ 15 U.S.C. 1691f.
\11\ 12 U.S.C. 2807.
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[[Page 22181]]
3.1 Reporting on ECOA Enforcement
The enforcement efforts and compliance assessments made by the
eleven agencies assigned enforcement authority under section 704 of
ECOA are discussed in this section. Each of the agencies reported
information describing their efforts to achieve general compliance.
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\12\ Collectively, the Board of Governors of the Federal Reserve
System (FRB), the Federal Deposit Insurance Corporation (FDIC), the
National Credit Union Administration (NCUA), the Office of the
Comptroller of the Currency (OCC), and the Bureau of Consumer
Financial Protection (Bureau) comprise the Federal Financial
Institutions Examination Council (FFIEC). The State Liaison
Committee was added to FFIEC in 2006 as a voting member. Federal
Financial Institutions Examination Council, https://www.ffiec.gov
(last visited Mar. 30, 2021).
\13\ The Grain Inspection, Packers and Stockyards Administration
(GIPSA) was eliminated as a stand-alone agency within USDA in 2017.
The functions previously performed by GIPSA have been incorporated
into the Agricultural Marketing Service (AMS), and ECOA reporting
comes from the Packers and Stockyards Division, Fair Trade Practices
Program, AMS.
\14\ 15 U.S.C. 1691c.
BILLING CODE 4810-AM-P
[GRAPHIC] [TIFF OMITTED] TN27AP21.000
[[Page 22182]]
BILLING CODE 4810-AM-C
3.1.1 Public Enforcement Actions
In 2020, two of the eleven Federal agencies with ECOA enforcement
authority brought public enforcement actions for violations of ECOA.
The FTC brought an enforcement action in federal court against New York
City car dealer Bronx Honda and its general manager, Carlo Fittanto,
alleging that defendants violated ECOA and Regulation B by
discriminating against African American and Hispanic consumers who
financed vehicle purchases. According to the FTC's complaint, among
other things, defendants charged African American and Hispanic
customers higher markups and fees for financing than similarly situated
non-Hispanic white consumers. In May 2020, the defendants agreed to pay
$1.5 million to settle the charges. In addition, along with relief for
other illegal practices alleged by the complaint, defendants are also
required to establish a fair lending program that will, among other
requirements, cap the amount of any additional interest markup they
charge consumers. The FTC issued refunds totaling nearly $1.5 million
to individuals affected by the allegedly unlawful financing and sales
practices of defendants, with refunds averaging about $371 each to
3,977 victims of Bronx Honda's practices.
As described in section 2.3, in July 2020, the Bureau brought a
public enforcement action in federal district court in the Northern
District of Illinois against Townstone Financial, Inc., a nonbank
retail-mortgage creditor based in Chicago, alleging discouragement of
prospective applicants, redlining, and other violations of ECOA and
Regulation B.
Below is an overview of the number of ECOA enforcement actions by
all Federal agencies since 2012:
[GRAPHIC] [TIFF OMITTED] TN27AP21.001
3.1.2 Number of Institutions Cited for ECOA/Reg B Violations
---------------------------------------------------------------------------
\15\ Table 3 identifies public enforcement actions by the year
they were initiated (when filed and announced publicly).
---------------------------------------------------------------------------
In 2020, the Federal Banking Agencies and the CFPB reported citing
81 institutions with violations of ECOA and/or Regulation B.\16\
---------------------------------------------------------------------------
\16\ For these purposes, the Federal Banking Agencies refer to
the FDIC, FRB, and OCC. In addition to the number of institutions
cited by the Federal Banking Agencies and the CFPB, the NCUA
reported citing 116 credit unions for ECOA and/or Regulation B
violations in 2020.
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Below is an overview of the number of institutions cited with ECOA
and Regulation B violations by the Federal Banking Agencies and the
CFPB since 2014:
[[Page 22183]]
[GRAPHIC] [TIFF OMITTED] TN27AP21.002
3.1.3 Violations Cited During ECOA Examinations
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\17\ Table 4 reflects data provided only by the Federal Banking
Agencies and the CFPB. NCUA data is not included in the table
because the relevant data are unavailable for years 2014-2019. The
NCUA reported citing 116 credit unions for ECOA and/or Regulation B
violations in 2020.
\18\ 12 CFR 1002.4(a).
\19\ 12 CFR 1002.7(d)(1).
\20\ 12 CFR 1002.7(d)(1).
\21\ 12 CFR 1002.4(a) and 1002.4(b).
\22\ 12 CFR 1002.9(a)(2), 1002.9(b)(2).
\23\ 12 CFR 1002.9(a)(1), 1002.9(a)(2), 1002.9(b)(2).
\24\ 12 CFR 1002.9(a)(1)(i), 1002.9(a)(1)(ii), 1002.9(a)(2).
\25\ 12 CFR 1002.9 (a)(2), 1002.9(b)(2).
\26\ 12 CFR 1002.9(a)(1); 1002.9(a)(2); 1002.9(b)(2).
\27\12 CFR 1002.14(a)(1), 1002.14(a)(2).
\28\12 CFR 1002.14(a)(1), 1002.14(a)(2), ID02.14(a)(3),
1002.14(a)(4).
---------------------------------------------------------------------------
Among institutions examined for compliance with ECOA and Regulation
B, the FFIEC agencies reported that the most frequently cited
violations were as follows:
Table 5--Regulation B Violations Cited by FFIEC Agencies, 2020
----------------------------------------------------------------------------------------------------------------
Regulation B violations: 2020 FFIEC agencies reporting
----------------------------------------------------------------------------------------------------------------
12 CFR 1002.4(a), 1002.4(b), 1002.7(d)(1): NCUA,\18\ OCC,\19\ FRB,\20\ CFPB.\21\
Discrimination: Discrimination on a prohibited basis
in a credit transaction; discouragement of prospective
applicants on a prohibited basis; a creditor shall not
inquire about the race, color, religion, national
origin, or sex of an applicant or any other person in
connection with a credit transaction; improperly
considering receipt of public assistance in a system
of evaluating applicant creditworthiness; improperly
requiring the signature of the applicant's spouse or
other person.
12 CFR 1002.9(a)(1), (a)(1)(i)-(ii), (a)(2), (b)(2): FDIC,\22\ NCUA,\23\ OCC,\24\ FRB,\25\ CFPB.\26\
Adverse Action: Failure to provide notice to the
applicant 30 days after receiving a completed
application concerning the creditor's approval of,
counteroffer or adverse action on the application;
failure to provide appropriate notice to the applicant
30 days after taking adverse action on an incomplete
application; failure to provide sufficient information
in an adverse action notification, including the
specific reasons for the action taken.
12 CFR 1002.12(b)(1): Record Retention: Failure to CFPB.
preserve application records.
12 CFR 1002.14 (a)(1), (a)(2), (a)(3), (a)(4): OCC,\27\ FDIC.\28\
Appraisals and Valuations: Failure to provide
appraisals and other valuations.
----------------------------------------------------------------------------------------------------------------
Among institutions examined for compliance with ECOA and Regulation
B, the Non-FFIEC agencies reported that the most frequently cited
violations were as follows:
[[Page 22184]]
Table 6--Regulation B Violations Cited by Non-FFIEC Agencies Enforcing ECOA, 2020
----------------------------------------------------------------------------------------------------------------
Regulation B violations: 2020 Non-FFIEC agencies reporting
----------------------------------------------------------------------------------------------------------------
12 CFR 1002.9(a)(1)(i): Adverse Action: Failure to FCA.
provide notice to the applicant 30 days after
receiving a completed application concerning the
creditor's approval of, counteroffer or adverse action
on the application; failure to provide sufficient
information in an adverse action notification,
including the specific reasons for the action taken;
failure to provide ECOA notice.
----------------------------------------------------------------------------------------------------------------
The AMS, SEC, and the SBA reported that they received no complaints
based on ECOA or Regulation B in 2020. In 2020, the DOT Office of
Aviation Enforcement and Proceedings reported that it ``may have
received a relatively small number of consumer inquiries or complaints
concerning credit matters possibly covered by ECOA,'' which it
``processed informally.''
3.1.4 Additional Efforts To Ensure Compliance With ECOA and Regulation
B
The agencies with administrative enforcement responsibilities under
ECOA engage in other activities to ensure compliance with ECOA and
Regulation B. Below is a sample of activities that agencies reported
for 2020:
Hosting or participating in meetings, conferences, and
trainings with consumer advocates, industry representatives, and
interagency groups on fair lending and consumer protection issues.
Releasing publications focused on consumer compliance.
Hosting or participating in interagency webinars on fair
lending supervision.
Providing technical assistance and outreach to educate
community banks regarding the requirements of the regulation.
Providing comments in response to the Bureau's Request for
Information on ECOA and Regulation B.
Providing training and workshops for military consumers on
protections provided by ECOA and Regulation B.
Issuing blog posts for consumers and businesses regarding
ECOA and Regulation B on important topics, such as artificial
intelligence.
3.1.5 Referrals to the Department of Justice
The agencies assigned enforcement authority under section 704 of
ECOA must refer a matter to DOJ when there is reason to believe that a
creditor has engaged in a pattern or practice of lending discrimination
in violation of ECOA.\29\ They also may refer other potential ECOA
violations to DOJ.\30\ In 2020, four agencies (CFPB, FDIC, FRB, and
NCUA) made twelve such referrals to DOJ involving discrimination in
violation of ECOA. A brief description of those matters follows.
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\29\ 15 U.S.C. 1691e(g).
\30\ Id.
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As reported in section 2.3.2, in 2020, the Bureau referred four
matters to DOJ. Two referrals involved redlining in mortgage
origination based on race and national origin. One referral involved
discrimination based on receipt of public assistance income in the
mortgage servicing context and one referral involved pricing
discrimination in mortgage origination based on race and sex.
In 2020, FDIC referred three matters to DOJ. The first referral
involved discrimination in the underwriting of unsecured consumer loans
on the basis of age and receipt of public assistance income. The second
referral involved discrimination in the pricing of unsecured consumer
loans on the basis of marital status. The third referral involved
discrimination in underwriting and the pricing of unsecured consumer
loans on the bases of age, sex, and receipt of public assistance
income.
The NCUA referred three matters to DOJ in 2020. One referral was
for discrimination on the prohibited basis of age and two referrals
were for discrimination on the basis of marital status.
In 2020, FRB referred two matters to DOJ. One matter involved
discrimination based on marital status in requiring spousal guarantees
on loans. The second matter involved a pattern or practice of redlining
in mortgage lending based on race or national origin.
Below is an overview of the number of ECOA referrals to DOJ by all
Federal agencies since 2012:
[[Page 22185]]
[GRAPHIC] [TIFF OMITTED] TN27AP21.003
3.2 Reporting on HMDA
The Bureau's annual HMDA reporting requirement calls for the
Bureau, in consultation with HUD, to report annually on the utility of
HMDA's requirement that covered lenders itemize loan data in order to
disclose the number and dollar amount of certain mortgage loans and
applications, grouped according to various characteristics.\31\ The
Bureau, in consultation with HUD, finds that itemization and tabulation
of these data furthers the purposes of HMDA.
---------------------------------------------------------------------------
\31\ 12 U.S.C. 2807.
---------------------------------------------------------------------------
4. Guidance and Rulemaking
4.1 ECOA and Regulation B Rulemaking
4.1.1 Small Business Lending and Data Collection
In the Dodd-Frank Act, Congress directed the Bureau to adopt
regulations governing the collection of small business lending data.
Section 1071 of the Dodd-Frank Act (section 1071) amended ECOA to
require financial institutions to compile, maintain, and submit to the
Bureau certain data on applications for credit for women-owned,
minority-owned, and small businesses.
Congress enacted section 1071 for the purpose of facilitating
enforcement of fair lending laws and enabling communities, governmental
entities, and creditors to identify business and community development
needs and opportunities for women-owned, minority-owned, and small
businesses.
Under the process established by Congress in the Small Business
Regulatory Enforcement Fairness Act of 1996 (SBREFA), the Bureau is
required to consult with representatives of small entities likely to be
directly affected by the regulations the Bureau is considering
proposing and to obtain feedback on the likely impacts the rules under
consideration would have on small entities.
In September 2020, the Bureau released its Outline of Proposals
Under Consideration and Alternatives Considered for Section 1071 of the
Dodd-Frank Act governing small business lending data collection and
reporting, which described proposals under consideration to implement
section 1071 along with the relevant law, the regulatory process, and
an economic analysis of the potential impacts of the proposals on
directly affected small entities.\32\
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\32\ Consumer Fin. Prot. Bureau, Small Business Advisory Review
Panel For Consumer Financial Protection Bureau Small Business
Lending Data Collection Rulemaking (Sept. 15, 2020), https://files.consumerfinance.gov/f/documents/cfpb_1071-sbrefa_outline-of-proposals-under-consideration_2020-09.pdf.
---------------------------------------------------------------------------
The Bureau also convened a Small Business Advocacy Review panel in
October 2020. The panel was comprised of a representative from the
Bureau, the Chief Counsel for Advocacy of the SBA, and a representative
from the Office of Information and Regulatory Affairs in the Office of
Management and Budget. The panel collected comments and recommendations
from representatives of small entities that are likely to be subject to
the regulation that the Bureau is considering proposing.
In December 2020, the Bureau released the Final Report of the Small
Business Review Panel on the CFPB's Proposals Under Consideration for
the Small Business Lending Data Collection Rulemaking.\33\ This report
includes a summary of the feedback received from small entity
representatives (SERs) during the panel process, and findings and
recommendations made by the panel.
---------------------------------------------------------------------------
\33\ Consumer Fin. Prot. Bureau, Final Report of the Small
Business Review Panel on the CFPB's Proposals Under Consideration
for the Small Business Lending Data Collection Rulemaking (Dec. 14,
2020), https://files.consumerfinance.gov/f/documents/cfpb_1071-sbrefa-report.pdf.
---------------------------------------------------------------------------
In their feedback, SERs were generally supportive of the Bureau's
statutory mission to enact rules under section 1071 and several SERs
stated that a 1071 rulemaking is necessary to better understand the
small business lending market. Further, SERs requested, and the panel
agreed that, among other things, the Bureau should issue implementation
and guidance materials specifically to assist small financial
institutions in complying with an eventual section 1071 rule, and to
consider providing sample disclosure language.
The feedback from small entity representatives and the panel's
findings and recommendations will be used by the Bureau as it prepares
a notice of
[[Page 22186]]
proposed rulemaking to implement section 1071.
4.2 ECOA and Regulation B Guidance
4.2.1 Special Purpose Credit Program Interpretive Rule
In December 2020, the Bureau issued an interpretive rule, styled as
an Advisory Opinion, related to special purpose credit programs,
clarifying the regulations and promoting equitable access to credit for
historically economically disadvantaged groups and communities.\34\
This interpretive rule followed the Bureau's issuance of an RFI on ECOA
and Regulation B (see section 6.2.2), where the Bureau sought public
opinion on, among other things, special purpose credit programs.
Through extensive stakeholder feedback and comments received in
response to the RFI, the Bureau learned that stakeholders were
interested in additional guidance to help them develop compliant
special purpose credit programs.
---------------------------------------------------------------------------
\34\ Consumer Fin. Prot. Bureau, Consumer Financial Protection
Bureau Issues Advisory Opinion to Help Expand Fair, Equitable, and
Nondiscriminatory Access to Credit (Dec. 21, 2020), https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-issues-advisory-opinion-to-help-expand-fair-equitable-and-nondiscriminatory-access-to-credit.
---------------------------------------------------------------------------
As detailed in the interpretive rule, ECOA and Regulation B
prohibit discrimination on certain prohibited bases in any aspect of a
credit transaction, but the statute and regulation clarify that it is
not discrimination for for-profit organizations to provide special
purpose credit programs designed to meet special social needs. The
Bureau does not determine whether individual programs qualify for
special purpose credit status. Instead, the creditor offering the
special purpose credit program must determine the status of its
program. Regulation B provides creditors with general guidance for
developing special purpose credit programs that are compliant with
ECOA.
To guide this determination and to address regulatory uncertainty,
the Bureau issued this interpretive rule with the hope that more
creditors will offer special purpose credit programs and increase
access to credit to underserved groups. Specifically, the Bureau
clarified the content that a for-profit organization must include in a
written plan that establishes and administers a special purpose credit
program under Regulation B. The interpretive rule also clarified the
type of research and data that may be appropriate to inform a for-
profit organization's determination that a special purpose credit
program would benefit a certain class of people.
This, and other interpretive rules issued by the Bureau, are
available at www.consumerfinance.gov/compliance/advisory-opinion-program/.
4.2.2 ECOA Valuations Rule Fact Sheets
Regulation B requires creditors to provide applicants free copies
of all appraisals and other written valuations developed in connection
with an application for a loan to be secured by a first lien on a
dwelling. Known as the ECOA Valuations Rule, the rule also requires
creditors to notify applicants in writing that copies of appraisals
will be provided to them promptly upon completion or no later than
three business days before consummation or account opening, whichever
is earlier. In April 2020, the Bureau released two factsheets on the
ECOA Valuations Rule. The factsheets provide information on transaction
coverage \35\ under the Valuations Rule and delivery method and timing
requirements for appraisals and other written valuations.\36\ The
Bureau also published a frequently asked questions sheet (FAQ) related
to the ECOA Valuations Rule in light of the COVID-19 pandemic.\37\
---------------------------------------------------------------------------
\35\ Consumer Fin. Prot. Bureau, Factsheet: Transaction coverage
under the ECOA Valuations Rule (May 14, 2020), https://www.consumerfinance.gov/documents/8736/cfpb_ecoa-valuation_transaction-coverage-factsheet.pdf.
\36\ Consumer Fin. Prot. Bureau, Factsheet: Delivery of
appraisals (June 5, 2020), https://www.consumerfinance.gov/documents/8737/cfpb_ecoa-valuation_delivery-of-appraisals-factsheet.pdf.
\37\ Consumer Fin. Prot. Bureau, The Bureau's Mortgage
Origination Rules FAQs related to the COVID-19 Emergency (Apr. 29,
2020), https://files.consumerfinance.gov/f/documents/cfpb_mortgage-origination-rules_faqs-covid-19.pdf.
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4.2.3 Paycheck Protection Program FAQs
On March 27, 2020, Congress passed the Coronavirus Aid, Relief, and
Economic Security Act (the CARES Act),\38\ which included a temporary
small business lending program known as the Paycheck Protection Program
(PPP). Under this program, small businesses could receive loans from
private lenders to cover eligible payroll, costs, business mortgage
payments and interest, rent, and utilities for either an 8- or 24-week
period after disbursement. Each loan is fully guaranteed by the SBA,
which administers the PPP; small business borrowers do not have to make
any payments during the first six months of the loan term and may
receive a deferral up to one year; and small businesses may receive
complete or partial forgiveness of their loans if they use their loans
to cover certain expenses and meet other requirements. A wide range of
financial institutions were eligible to participate as lenders in the
PPP, including institutions that normally do not participate in the
SBA's 7(a) lending program.\39\ This includes federally insured
depository institutions, credit unions, and nonbanks.\40\
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\38\ Coronavirus Aid, Relief, and Economic Security Act, Public
Law 116-136, 134 Stat. 281 (Mar. 27, 2020).
\39\ The 7(a) loan program is the SBA's primary program for
providing financial assistance to small businesses. The program's
name comes from section 7(a) of the Small Business Act, 15 U.S.C.
636(a). The SBA offers several different types of loans through the
program.
\40\ Institutions that were not SBA-certified did have to apply
to the SBA and receive delegated authority to process PPP loan
applications.
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In May 2020, the Bureau issued clarifying FAQs to support small
businesses that applied for a loan under the PPP.\41\ Creditors are
generally required under ECOA and Regulation B to notify applicants
within 30 days of receiving a ``completed application'' of the
creditor's approval, counteroffer, denial or other adverse notice
regarding the application. Regulation B notifications of action taken
are designed to help consumers and businesses by providing transparency
to the credit underwriting process in a timely manner. Information that
is generally included in a complete application includes any approvals
or reports by governmental agencies or others who can guarantee,
insure, or provide security for the credit or collateral. In its FAQs,
the Bureau clarified that a PPP application is only a ``completed
application'' once the creditor has received a loan number from the SBA
or a response about the availability of funds. This ensures that the
time awaiting this information from the SBA does not count toward the
30-day notice requirement, and that applications will therefore not
``time out'' during the process.
---------------------------------------------------------------------------
\41\ Consumer Fin. Prot. Bureau, Consumer Financial Protection
Bureau Issues Clarifications to Support Small Business Applying for
PPP Loans (May 6, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-issues-clarifications-support-small-business-applying-ppp-loans/.
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The FAQs also made clear that if the creditor denies an application
without ever sending the application to the SBA, the creditor must give
notice of this adverse action within 30 days. The FAQs further
clarified that a creditor cannot deny a loan application based on
incompleteness, where an application is incomplete regarding matters
the applicant cannot provide, such as a loan number or response about
the availability of funds from the SBA.
[[Page 22187]]
4.2.4 Supervisory Highlights Issue 22, Summer 2020
The Bureau periodically publishes Supervisory Highlights to
communicate about the Bureau's supervisory activity and to share key
examination findings. These reports also communicate operational
changes to our supervision program and provide a convenient and easily
accessible resource for information on our recent guidance documents.
In September 2020, the Bureau published Issue 22 of Supervisory
Highlights.\42\ In this edition, the Bureau noted that one or more
lenders violated ECOA and Regulation B by intentionally redlining
majority minority neighborhoods in two MSAs by engaging in acts or
practices directed at prospective applicants that may have discouraged
reasonable people from applying for credit.
---------------------------------------------------------------------------
\42\ Consumer Fin. Prot. Bureau, Supervisory Highlights, Summer
2020 (Sept. 2020), https://files.consumerfinance.gov/f/documents/cfpb_supervisory-highlights_issue-22_2020-09.pdf.
---------------------------------------------------------------------------
Additionally, Bureau examiners found that one or more lenders
violated ECOA and Regulation B by maintaining a policy and practice
that excluded certain forms of public assistance income, including
unemployment compensation and Supplemental Nutrition Assistance Program
(SNAP benefits)--commonly known as food stamps, from consideration in
determining a borrower's eligibility for mortgage modification
programs. ECOA and Regulation B prohibit lenders from discriminating in
any aspect of a credit transaction against an applicant ``because all
or part of the applicant's income derives from any public assistance
program.'' \43\
---------------------------------------------------------------------------
\43\ 15 U.S.C. 1691(a)(2); 12 CFR 1002.2(z).
---------------------------------------------------------------------------
All editions of Supervisory Highlights are available at
www.consumerfinance.gov/compliance/supervisory-highlights/.
4.2.5 Help Desk Program
To promote fair lending compliance, during 2020, the Bureau hosted
``Fair Lending Help Desks.'' The help desks, hosted at two external
stakeholder conferences, allowed conference participants to engage with
Bureau subject matter experts on regulatory compliance issues relating
to ECOA and Regulation B, as well as HMDA and Regulation C.
4.3 HMDA and Regulation C Rulemaking
4.3.1 Final Rule Raising Reporting Thresholds Under HMDA
In April 2020, the Bureau issued a final rule raising the loan-
volume coverage thresholds for financial institutions reporting data
under HMDA. The final rule, amending Regulation C, increased the
permanent threshold for collecting, recording, and reporting data about
closed-end mortgage loans from 25 to 100 loans, effective July 1, 2020.
The final rule will also amend Regulation C to increase the permanent
threshold for collecting, recording, and reporting data about open-end
lines of credit from 100 to 200, effective January 1, 2022, when the
current temporary threshold of 500 of open-end lines of credit expires.
4.3.2 HMDA Notices of Proposed Rulemaking
In the Fall 2020 Rulemaking Agenda, the Bureau announced that it
anticipated publishing two Notices of Proposed Rulemaking (NPRMs) in
early 2021 concerning possible revisions to the 2015 HMDA rule. One of
these indicated that it followed an Advance Notice of Proposed
Rulemaking in May 2019 concerning certain data points that are required
to be reported under the HMDA rule and coverage of certain business or
commercial purpose loans, addressing concerns about regulatory burden.
The second indicated it would address the public disclosure of HMDA
data in light of consumer privacy interests, so that stakeholders can
concurrently consider and comment on the collection and reporting of
data points and public disclosure of those data points. Concurrent with
the publication of the Fall 2020 Unified Agenda, the Bureau's Office of
Regulations issued a blog post on the Bureau's website stating that the
data points and disclosure rules may not be released by the anticipated
February target in the Unified Agenda.
4.4 HMDA and Regulation C Guidance
4.4.1 HMDA Data Point Articles With Observations of the 2019 HMDA Data
In 2020, the Bureau released two HMDA data point articles
presenting Bureau analysis of the 2019 HMDA data. The first was issued
in June 2020, which describes mortgage market activity over time based
on data reported under HMDA. It summarizes the historical data points
in the 2019 HMDA data, as well as recent trends in mortgage and housing
markets.
The second article was released in August 2020. The focus of the
article was on the data points newly added or revised by the 2015 HMDA
rule, specifically through cross-sectional analyses, i.e., using the
data contained in one year's loan application register (LAR) to explore
various patterns and relationships between different data fields to
provide some initial observations. To the extent some of those patterns
or relationships might have changed significantly over the last year,
the article highlighted such changes. Otherwise, the majority of the
analyses were limited to the data collected in 2019 and reported in
2020.
4.4.2 HMDA Reporting Notification Program
On occasion, the Bureau will send notification letters to advise
recipients that the Bureau has information that appears to show that
the recipients might be in violation of Federal consumer financial law.
The letters are not accusations of wrongdoing. Instead, they are
intended to help recipients review certain practices to ensure that
they comply with Federal law. One such letter pertains to compliance
with HMDA, through the Bureau's HMDA Reporting Notification Program
(HMDA RNP).
As part of the HMDA RNP, in September 2020, the Bureau issued
notification letters to 40 non-depository mortgage lenders regarding
potential non-compliance with certain reporting requirements of HMDA
and Regulation C. Specifically, the letters informed recipients that
they may be required to collect, record, and report data about their
mortgage-lending activity under HMDA and Regulation C, and that they
may be in violation of those requirements. The letters also provided
information about specific reporting requirements under HMDA and
Regulation C and provided links to educational resources for HMDA
reporters. The letters urged recipients to review their practices to
ensure compliance with all relevant laws. The recipients were
encouraged to respond to the Bureau to advise if they had taken, or
would take, steps to ensure compliance with the law. Recipients were
invited to tell the Bureau if they thought their activities did not
meet HMDA reporting thresholds.
The Bureau's HMDA RNP sought to increase HMDA compliance through
education and direct outreach to potential non-reporting mortgage
lenders, and to improve HMDA data quality and completeness through
accurate reporting. Since commencing the HMDA non-reporters project
pilot in 2016, more than 224,000 previously
[[Page 22188]]
unreported mortgage loan records have now been reported.
4.4.3 HMDA Data Browser Webinars
HMDA data are the most comprehensive source of publicly available
information on the U.S. mortgage market. Each year, thousands of
financial institutions are required to maintain, report, and publicly
disclose loan-level information about mortgages under HMDA. These data
serve multiple purposes: Helping to show whether lenders are serving
the housing needs of their communities, giving public officials
information that helps them make decisions and policies, and shedding
light on lending patterns that could be discriminatory. The public data
are modified to protect applicant and borrower privacy.
In 2019, the HMDA Data Browser was launched as a tool to access
HMDA data collections for the years 2018 and onward. While a single
year of HMDA data may contain tens of millions of records and require
special software to analyze, the HMDA Data Browser allows users to
filter and download more manageable and targeted HMDA datasets,
including by geographic area. Upon selection, users can download a
comma separated values (CSV) file, compatible with Excel, that includes
this geographic data, along with all 99 public data fields. If a user
would like to filter data further, they can select from up to two of 11
available variables. Users can then view an aggregated summary table of
the data requested and download a CSV file of the filtered data.
In 2020, the Bureau hosted five webinars on HMDA and the HMDA Data
Browser, which were presented to educate civil rights groups, consumer
advocates, industry, and other government agencies on the tool. These
skill-building webinars provided background information on HMDA,
including the types of mortgage transactions and the specific data
points reported under the law and a step-by-step demonstration on how
to use the HMDA Data Browser.
A recorded version of the live HMDA Data Browser webinar is
available at www.consumerfinance.gov/about-us/events/archive-past-events/hmda-data-browser/.
Access to the HMDA Data Browser is available at https://ffiec.cfpb.gov/data-browser/. For questions or suggestions about HMDA
or the HMDA Data Browser, contact [email protected].
4.4.4 Other HMDA Guidance and Resources
The Bureau maintains a suite of resources on its public website to
help facilitate compliance with HMDA and Regulation C, including an
Executive Summary of HMDA rule changes; Small Entity Compliance Guide;
Key Dates Timeline; Institutional and Transactional Coverage Charts;
Reportable HMDA Data Chart; sample data collection form; and FAQs, in
addition to downloadable webinars, which provide an overview of the
HMDA rule. The Bureau also provides on its website an Interactive
Bureau Regulations version of Regulation C.
The Bureau routinely updates its HMDA resources throughout the year
to ensure HMDA reporters have the most up-to-date information. For
example, in November 2020, the Bureau released the 2021 Filing
Instructions Guide (FIG) and the Supplemental Guide for Quarterly
Filers. Together with the FFIEC, in January 2020, the Bureau also
published the 2020 edition of the HMDA Getting it Right Guide. The
Bureau also works with the FFIEC to publish data submission resources
for HMDA filers and vendors on its Resources for HMDA Filers website,
https://ffiec.cfpb.gov.
In addition, HMDA reporters can ask technical questions about HMDA
and Regulation C, including how to submit HMDA data, by emailing the
Bureau's HMDA Help at [email protected]. The Bureau also offers
financial institutions, service providers, and others, informal staff
guidance on specific questions about the statutes and rules the Bureau
implements, including ECOA and Regulation B and HMDA and Regulation C,
through its Regulation Inquiries platform at
www.reginquiries.consumerfinance.gov. Additionally, questions about
HMDA may be asked at the Bureau's Fair Lending Help Desks as referenced
in section 4.2.5.
5. Tech Sprints: Using Innovative Technology To Address Fair Lending
Compliance
The Bureau's Tech Sprint Program gathers regulators, technologists,
academics, financial institutions, vendors, and subject matter experts
from key stakeholders for several days to work together to develop
innovative solutions to specific challenges at the intersection of
emerging technology and Federal consumer protection laws. Inspired by a
similar program successfully launched by the Financial Conduct
Authority in the United Kingdom, the Tech Sprint program aims to (1)
develop actionable technology-focused solutions to a variety of
regulatory and consumer protection challenges; (2) harness technology
to reduce burden, improve results, and create greater efficiencies
across financial markets; and (3) explore how technology can reshape
compliance and speed effective interaction between regulators and
financial institutions.
During a Tech Sprint, participants work together in small teams.
The teams include participants from both the regulator and a diversity
of entities to ensure the inclusion of regulatory, consumer advocate,
industry, academic, and technologist perspectives. The regulator
assigns a specific regulatory compliance or market problem to each team
and challenges the teams to solve or mitigate the problem using modern
technologies and approaches. The teams then work for several days to
produce actionable ideas, write computer code, and present their
solutions. On the final day, each team presents their solutions to an
independent panel of evaluators that selects the outstanding teams in
several categories. The most promising ideas can then be further
developed either in collaboration with the regulator or by external
parties.
In June 2020, the Bureau announced its first Tech Sprint which was
held October 5-9, 2020, virtually, due to the pandemic. This Tech
Sprint focused on electronically delivered adverse action notices that
that serve statutory purposes under ECOA and the Fair Credit Reporting
Act (FCRA).\44\ The event challenged participants to develop innovative
approaches to electronically-delivered ways to notify consumers of, and
inform them about, adverse credit actions. Teams were asked to show how
their solution could improve on current adverse action notices to
better realize three core goals:
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\44\ Consumer Fin. Prot. Bureau, CFPB Announces Tech Sprints To
Empower Consumers, Reduce Regulatory Burden (June 29, 2020), https://www.consumerfinance.gov/about-us/newsroom/tech-sprints. Additional
activity has occurred with this matter since the end of the
reporting period. The second Tech Sprint occurred from March 22-26,
2021. During this week, 17 teams, with over 100 total members
participated in the Tech Sprint. Teams presented their solutions to
a panel of evaluators on the last day, which included many novel and
innovative solutions to the problem statement.
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Accuracy--using accurate information to take adverse
action;
Anti-discrimination--preventing illegal discrimination in
credit decisions; and
Education--helping consumers fare better in future credit
applications.
Participants were informed that innovations could include any
aspect, or potential aspect, of adverse action communication. The Tech
Sprint attracted numerous expressions of interest, and more than 80
participants formed into 13 ``sprint teams.'' Participants represented
a wide variety
[[Page 22189]]
of stakeholders including large financial institutions, community and
consumer organizations, FinTechs, research organizations, and academia.
On the final day of the Tech Sprint, the teams presented their
solutions to a panel of evaluators. The solutions developed by the
sprint teams were creative and varied. Some of the solutions included
providing more detailed information on what role each denial reason
played in the credit decision; identifying how the denied applicant
might obtain a credit approval in the future by, for example, raising
the credit score to a certain level, decreasing credit inquiries to a
certain number, or requesting a different loan term or amount;
delivering additional information or educational content with the
electronic notice to the consumer to assist them in making more
informed financial decisions; and proposing methodologies for
identifying principal reasons for adverse action when algorithms--
including, potentially, algorithms that make use of artificial
intelligence--are used in the credit decision.
Following the conclusion of the Tech Sprint, some of the
participants informed the Bureau that they would work to incorporate
their innovations into their delivery of adverse action notices or
would consider working with the Bureau to further develop their ideas.
The creative solutions presented will also help better inform the
Bureau's policy making.
The Bureau also announced its second Tech Sprint, focused on
improvements to submitting and publishing HMDA data, to be held between
March 22-26, 2021.\45\ Participants in this Tech Sprint were invited to
help create additional tools for users on the HMDA Platform and to
develop and document HMDA Platform Applicant Programming Interfaces
(APIs). Alternatively, participants may develop additional enhancements
to HMDA data products and services, or new ways to interact with
existing products, data analysis capabilities, or interfaces to other
datasets. Details about the HMDA Tech Sprint will be published in the
2022 Annual Report.
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\45\ Id.
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6. Outreach: Promoting Fair Lending Compliance and Education
Pursuant to the Dodd-Frank Act, the Bureau regularly engages in
outreach with stakeholders, including consumer advocates, civil rights
organizations, industry, academia, and other government agencies, to
(1) educate them about fair lending compliance and access to credit
issues and (2) hear their views on the Bureau's work to inform its
policy decisions.\46\
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\46\ Consumer Fin. Prot. Bureau, Fiscal Year 2020: Annual
Performance Plan and Report, and Budget Overview, Performance goal
2.1.1, at 69 (Feb. 2021), https://files.consumerfinance.gov/f/documents/cfpb_performance-plan-and-report_fy20.pdf.
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In coordinating fair lending efforts Bureau-wide, throughout 2020,
the Office of Fair Lending worked closely with other Bureau offices to
execute the Bureau's fair lending outreach and education efforts.
6.1 Educating Stakeholders About Fair Lending Compliance and Access to
Credit Issues
6.1.1 Bureau Blog Posts, Statements, Reports, and Press Releases
The Bureau regularly uses blog posts, statements, reports, and
press releases as tools to timely and effectively communicate with
consumers, small business owners, financial institutions, and other
stakeholders about fair lending issues, emerging areas of concern,
Bureau initiatives, and more. In 2020, the Bureau published seven blog
posts related to fair lending topics including the announcement of the
2019 Fair Lending Annual Report to Congress; \47\ the importance of
fair and equitable access to credit for minority and women-owned
businesses, including businesses applying for PPP relief; \48\
providing adverse action notices when using artificial intelligence and
machine learning models; \49\ announcing an RFI related to ECOA; \50\
expanding access to credit to underserved communities through the
special purpose credit programs provisions of ECOA and Regulation B;
\51\ the availability of Bureau resources for consumers in multiple
languages; \52\ a request for public comments to inform Bureau guidance
on serving LEP consumers; \53 54\ and the Bureau's first tech sprint on
improving electronically-delivered adverse action notices to
consumers.\55\ The Bureau's blog posts, including those related to fair
lending, may be accessed at www.consumerfinance.gov/blog.
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\47\ Patrice Alexander Ficklin and J. Frank Vespa-Papaleo,
Consumer Fin. Prot. Bureau, Protecting consumers and encouraging
innovation: 2019 Fair Lending Report to Congress (Apr. 30, 2020),
https://www.consumerfinance.gov/about-us/blog/protecting-consumers-and-encouraging-innovation-2019-fair-lending-report-congress/.
\48\ Patrice Alexander Ficklin, Grady Hedgespeth, and Lora
McCray, Consumer Fin. Prot. Bureau, The importance of fair and
equitable access to credit for minority and women-owned businesses
(Apr. 27, 2020), https://www.consumerfinance.gov/about-us/blog/fair-equitable-access-credit-minority-women-owned-businesses/.
\49\ Patrice Alexander Ficklin, Tom Pahl, and Paul Watkins,
Consumer Fin. Prot. Bureau, Innovation spotlight: Providing adverse
action notices when using AI/ML models (July 7, 2020), https://www.consumerfinance.gov/about-us/blog/innovation-spotlight-providing-adverse-action-notices-when-using-ai-ml-models/.
\50\ Kathleen L. Kraninger, Consumer Fin. Prot. Bureau, The
Bureau is taking action to build a more inclusive financial system
(July 28, 2020), https://www.consumerfinance.gov/about-us/blog/bureau-taking-action-build-more-inclusive-financial-system/.
\51\ Susan M. Bernard and Patrice Alexander Ficklin, Consumer
Fin. Prot. Bureau, Expanding access to credit to underserved
communities (July 31, 2020), https://www.consumerfinance.gov/about-us/blog/expanding-access-credit-underserved-communities/.
\52\ Desmond Brown, Keo Chea, and Frank Vespa-Papaleo, Consumer
Fin. Prot. Bureau, More CFPB resources available in multiple
languages (Aug. 26, 2020), https://content.consumerfinance.gov/about-us/blog/cfpb-multilingual-resources-webinar/.
\53\ Elena Babinecz and Frank Vespa-Papaleo, Consumer Fin. Prot.
Bureau, Bureau seeks formal comments to inform forthcoming guidance
on serving LEP consumers (Nov. 16, 2020), https://www.consumerfinance.gov/about-us/blog/bureau-seeks-formal-comments-to-inform-forthcoming-guidance-serving-lep-consumers/.
\54\ Additional activity has occurred with this issue since the
end of this reporting period. In January 2021, the Bureau issued a
statement to encourage financial institutions to better serve
consumers with limited English proficiency (LEP) and to provide
principles and guidelines to assist financial institutions in
complying with the Dodd-Frank Act, ECOA, and other applicable laws.
More information can be found here: https://www.consumerfinance.gov/rules-policy/notice-opportunities-comment/open-notices/statement-regarding-the-provision-of-financial-products-and-services-to-consumers-with-limited-english-proficiency/.
\55\ Albert Chang, Tim Lambert, and Jennifer Lassiter, Consumer
Fin. Prot. Bureau, CFPB's first tech sprint on October 5-9, 2020:
Help improve consumer adverse action notices (Sept. 1, 2020),
https://www.consumerfinance.gov/about-us/blog/cfpb-tech-sprint-october-2020-consumer-adverse-action-notices/.
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In 2020, the Bureau also issued ten press releases related to fair
lending topics including the flexibilities provided to financial
institutions during the COVID-19 pandemic relating to certain HMDA
reporting requirements; \56\ the release of the Bureau's Outline of
Proposals Under Consideration and Alternatives Considered regarding
section 1071 of the Dodd-Frank Act; \57\ the release of 2019 HMDA data
to the public; \58\ the Bureau's analysis of 2019 HMDA data
[[Page 22190]]
points; \59\ the issuance of a final HMDA rule raising data reporting
thresholds; \60\ the issuance of an RFI on ECOA \61\ and an extension
of its public comment period; \62\ the Bureau's announcements of public
enforcement actions against Townstone Financial, Inc.\63\ and
Washington Federal Bank \64\; and the issuance of an interpretive rule
pertaining to special purpose credit programs.\65\
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\56\ Consumer Fin. Prot. Bureau, CFPB Provides Flexibility
During COVID-19 Pandemic (March 26, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-provides-flexibility-during-covid-19-pandemic/.
\57\ Consumer Fin. Prot. Bureau, CFPB Releases Outline of
Proposals Under Consideration to Implement Small Business Lending
Data Collection Requirements (Sept. 15, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-releases-outline-proposals-implement-small-business-lending-data-collection-requirements/.
\58\ Consumer Fin. Prot. Bureau, FFIEC Announces Availability of
2019 Data on Mortgage Lending (June 24, 2020), https://www.consumerfinance.gov/about-us/newsroom/ffiec-announces-availability-2019-data-mortgage-lending/.
\59\ Consumer Fin. Prot. Bureau, CFPB Issues Analysis of HMDA
Data Points (Aug. 27, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-issues-analysis-hmda-data-points/.
\60\ Consumer Fin. Prot. Bureau, CFPB Issues Final Rule Raising
Data Reporting Thresholds Under the Home Mortgage Disclosure Act
(Apr. 16, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-issues-final-rule-raising-data-reporting-thresholds-under-hmda/.
\61\ Consumer Fin. Prot. Bureau, CFPB Requests Information on
Ways to Prevent Credit Discrimination and Build a More Inclusive
Financial System (July 28, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-rfi-prevent-credit-discrimination-build-more-inclusive-financial-system/.
\62\ Consumer Fin. Prot. Bureau, CFPB Extends Comment Period on
Request for Information on Ways to Prevent Credit Discrimination and
Build a More Inclusive Financial System (Aug. 19, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-extends-rfi-comment-period-ways-prevent-credit-discrimination-build-more-inclusive-financial-system/.
\63\ Consumer Fin. Prot. Bureau, CFPB Files Suit Against
Mortgage Creditor for Discriminatory Mortgage-Lending Practices
(July 15, 2020), https://www.consumerfinance.gov/about-us/newsroom/cfpb-files-suit-against-mortgage-creditor-discriminatory-mortgage-lending-practices/.
\64\ Consumer Fin. Prot. Bureau, CFPB Announces Settlement With
Washington Federal Bank, N.A. For Flawed Mortgage-Loan Data
Reporting (Oct. 27, 2020), https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-announces-settlement-washington-federal-bank-na-flawed-mortgage-loan-data-reporting/.
\65\ Consumer Fin. Prot. Bureau, Consumer Financial Protection
Bureau Issues Advisory Opinion to Help Expand Fair, Equitable, and
Nondiscriminatory Access to Credit (Dec. 21, 2020), https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-issues-advisory-opinion-to-help-expand-fair-equitable-and-nondiscriminatory-access-to-credit/.
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The Bureau's statements and press releases, including those related
to fair lending, may be accessed at www.consumerfinance.gov/about-us/newsroom.
6.1.2 Bureau Outreach Engagements With Stakeholders
Bureau staff participated in 93 outreach engagements throughout
2020 about fair lending compliance and access to credit issues. In many
of those engagements, Bureau personnel also received information and
feedback on the Bureau's policy decisions.
Specifically, in 2020, the Bureau communicated directly with
stakeholders through speeches, presentations, webinars, and smaller
discussions on issues pertaining to fair, equitable, and
nondiscriminatory access to credit. Some examples of the topics covered
in these engagements included the impacts of the COVID-19 pandemic on
the economy, and racial and economic justice issues; fair lending
supervision and enforcement priorities; innovations in lending; HMDA
and Regulation C; ECOA and Regulation B; small business lending; access
to credit for LEP consumers; providing adverse action notices when
using machine learning models; and the use of alternative data in
credit underwriting.
6.2 Listening to Stakeholders To Inform the Bureau's Policy Decisions
6.2.1 Bureau Outreach Engagements With Stakeholders
As described above in section 6.1, Bureau outreach engagements with
stakeholders inform the Bureau's policy decisions. In these events,
Bureau staff received feedback from stakeholders on issues pertaining
to fair, equitable, and nondiscriminatory access to credit.
For example, in July 2020, the Bureau hosted a roundtable
discussion on credit access issues faced by Limited English Proficient
(LEP) consumers and the challenges financial institutions face when
addressing language access needs. Throughout 2020, the Bureau engaged
in eight additional meetings with stakeholders to inform Bureau
guidance on serving LEP consumers.\66\
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\66\ Additional activity has occurred regarding this issue since
the end of this reporting period. On January 13, 2021, in response
to requests for additional guidance regarding providing products and
services to LEP consumers, the Bureau issued a statement to
encourage financial institutions to better serve consumers with
limited English proficiency and to provide principles and guidelines
to assist financial institutions in complying with the Dodd-Frank
Act, ECOA, and other applicable laws. More information can be found
here: https://www.consumerfinance.gov/rules-policy/notice-opportunities-comment/open-notices/statement-regarding-the-provision-of-financial-products-and-services-to-consumers-with-limited-english-proficiency/.
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The Bureau also engaged with stakeholders throughout the year on a
variety of other issues related to fair lending, including section 1071
governing small business lending data collection and reporting; HMDA;
agricultural and rural lending; student lending; alternative data;
artificial intelligence and machine learning methods; and credit
reporting.
6.2.2 Request for Information: Building a More Inclusive Financial
System
On July 28, 2020, the Bureau issued an RFI on the following topics
under ECOA and Regulation B:
Disparate impact.
Serving LEP consumers.\67\
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\67\ Id.
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Special Purpose Credit Programs.
Affirmative advertising to disadvantaged groups.
Small business lending.
Sexual orientation and gender identity discrimination.\68\
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\68\ Additional activity has occurred regarding this issue since
the end of this reporting period. On March 9, 2021, the Bureau
issued an interpretive rule clarifying that the prohibition against
sex discrimination under ECOA and Regulation B includes sexual
orientation discrimination and gender identity discrimination. This
prohibition also covers discrimination based on actual or perceived
nonconformity with traditional sex- or gender-based stereotypes, and
discrimination based on an applicant's social or other associations.
More information can be found here: https://www.consumerfinance.gov/about-us/newsroom/cfpb-clarifies-discrimination-by-lenders-on-basis-of-sexual-orientation-and-gender-identity-is-illegal/.
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Scope of federal preemption of state law.
Public assistance income.
Artificial intelligence and machine learning.
Adverse action notices under ECOA.
The Bureau received 144 comments from consumer and civil rights
advocates, industry, academics and researchers, government agencies and
entities, as well as individuals, attorneys, and law firms. The
information provided will help the Bureau continue to explore ways to
address regulatory compliance challenges while fulfilling the Bureau's
core mission to prevent unlawful discrimination.
For example, in response to many commenters' requests for
additional guidance regarding the special purpose credit programs
provisions of ECOA and Regulation B, in December 2020, the Bureau
issued an interpretive rule styled as an Advisory Opinion to address
regulatory uncertainty regarding Regulation B, as it applies to certain
aspects of special purpose credit programs. Additional information
regarding the interpretive rule on special purpose credit programs can
be found in section 4.2.1 of this report.
7. Amicus Program and Other Litigation
The Bureau files amicus, or ``friend-of-the-court,'' briefs in
significant court cases concerning Federal consumer financial
protection laws, including ECOA.
In 2020, the Bureau and the FTC jointly filed an amicus brief in
TeWinkle v. Capital One, N.A., explaining that the term ``applicant''
in ECOA and Regulation B includes both those who are currently seeking
credit and those currently receiving credit. This interpretation is the
best reading of the
[[Page 22191]]
statute itself, and any doubt whether the term ``applicant'' includes
current borrowers is put to rest by Regulation B, which for decades has
expressly defined the term to include current borrowers. Information
regarding the Bureau's amicus program, including a description of
previously filed amicus briefs, is available on the Bureau's website,
at www.consumerfinance.gov/policy-compliance/amicus/.
With regard to other litigation, in 2019, the Bureau was sued in
the U.S. District Court for the Northern District of California by the
California Reinvestment Coalition, et al., regarding the Bureau's
obligation to issue rules implementing section 1071. In February 2020,
the court approved a stipulated settlement agreement. As part of the
agreement, the Bureau agreed to a September 15, 2020, deadline for the
release of an outline of proposals under consideration and alternatives
considered, consistent with SBREFA. The settlement agreement also
provided a process for setting appropriate deadlines for the issuance
of a proposed and final rule implementing section 1071. The Bureau has
made significant progress with this rulemaking. For a comprehensive
update on 1071 activity, see section 4.1.1 of this report.
In August 2020, the Bureau was sued in the U.S. District Court for
the District of Columbia by the National Community Reinvestment
Coalition, et al., over the Bureau's final rule amending Regulation C
to raise the loan-volume coverage thresholds for financial institutions
reporting data under HMDA (the 2020 HMDA rule). The Plaintiffs argue
that the 2020 HMDA rule violates the Administrative Procedure Act. The
litigation is ongoing.
8. Interagency Coordination and Engagement
Throughout 2020, the Bureau coordinated fair lending regulatory,
supervisory, and enforcement activities with those of other Federal
agencies and state regulators to promote consistent, efficient, and
effective enforcement of Federal fair lending laws. Interagency
engagement occurs in numerous ways, including through several
interagency organizations.
In 2020, the FFIEC was chaired by the Bureau's Director.\69\
Through the FFIEC, the Bureau has robust engagement with other partner
agencies that focus on fair lending issues. For example, in 2020, the
Bureau chaired the FFIEC HMDA/Community Reinvestment Act (CRA) Data
Collection Subcommittee of the FFIEC Task Force on Consumer Compliance.
This subcommittee oversees FFIEC projects and programs involving HMDA
data collection and dissemination, the preparation of the annual FFIEC
budget for processing services, and the development and implementation
of other related HMDA processing projects as directed by the FFIEC Task
Force.
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\69\ Collectively, the FRB, FDIC, NCUA, OCC, and the Bureau
comprise the FFIEC. The FFIEC is a ``formal interagency body
empowered to prescribe uniform principles, standards, and report
forms for the federal examination of financial institutions'' by the
member agencies listed above and the State Liaison Committee ``and
to make recommendations to promote uniformity in the supervision of
financial institutions.'' Federal Financial Institutions Examination
Council, https://www.ffiec.gov (last visited Mar. 30, 2021). The
State Liaison Committee was added to FFIEC in 2006 as a voting
member. Additional activity has occurred on this issue since the end
of this reporting period. In April 2021, the NCUA's Chairman took
over as chair of the FFIEC.
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Additionally, the Bureau, along with the Federal Trade Commission
(FTC), Department of Housing and Urban Development (HUD), Federal
Deposit Insurance Corporation (FDIC), Federal Reserve Board (FRB),
National Credit Union Association (NCUA), Office of the Comptroller of
the Currency (OCC), Department of Justice (DOJ), and the Federal
Housing Finance Agency (FHFA), comprise the Interagency Task Force on
Fair Lending. In 2020, the Bureau chaired the Interagency Task Force,
which met regularly to discuss fair lending enforcement efforts, share
current methods of conducting supervisory and enforcement fair lending
activities, and coordinate fair lending policies.\70\
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\70\ Additional activity has occurred since the end of this
reporting period. In 2021, the FDIC took over as chair of the
Interagency Task Force on Fair Lending.
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Further, the Bureau also participated in the Interagency Working
Group on Fair Lending Enforcement, a standing working group of Federal
agencies--DOJ, HUD, and FTC--that met regularly to discuss issues
relating to fair lending enforcement. The agencies use these meetings
to also discuss fair lending developments and trends, methods for
evaluating fair lending risks
The Bureau is also a member of the FFIEC's Appraisal Subcommittee
(ASC) that provides federal oversight of state appraiser and appraisal
management company regulatory programs, and a monitoring framework for
the Appraisal Foundation and the Federal Financial Institutions
Regulatory Agencies in their roles to protect federal financial and
public policy interests in real estate appraisals utilized in federally
related transactions. The ASC is considering its authorities and
ability to promote fairness and equity, and prevent bias, in
appraisals.\71\
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\71\ The Appraisal Subcommittee includes the FFIEC agencies,
HUD, and the FHFA.
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Also, in October 2020, the Bureau signed a Memorandum of
Understanding (MOU) with the FTC, HUD, FDIC, FRB, NCUA, OCC, DOJ, and
FHFA--representing Federal agencies that, in addition to the Bureau,
conduct fair lending analyses. The MOU allows economists from the
agencies to voluntarily share confidential information with respect to
analytical methodologies used to understand and assess compliance with
fair lending laws.\72\
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\72\ For more information on the MOU, see Director Kraninger's
Remarks During ``Current Priorities in Consumer Financial Protection
Seminar'' At Harvard Kennedy School (Oct. 29, 2020), https://www.consumerfinance.gov/about-us/newsroom/director-kraningers-remarks-current-priorities-seminar-harvard-kennedy-school/.
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In addition to these established interagency organizations, Bureau
personnel meet regularly with the DOJ, HUD, state Attorneys General,
and the prudential regulators to coordinate the Bureau's fair lending
work.
9. Coordination With the Bureau's Innovation Programs
The Dodd-Frank Act established the Bureau's mission to include both
fair lending and innovation components. Specifically, the Bureau is
authorized to exercise its authorities under Federal consumer financial
law for the purposes of ensuring--with respect to consumer financial
products and services--that consumers are protected from unfair,
deceptive, or abusive acts and practices and from discrimination,\73\
and that markets for consumer financial products and services operate
transparently and efficiently to facilitate access and innovation.\74\
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\73\ Dodd-Frank Act sec. 1021(b)(2).
\74\ Dodd-Frank Act sec. 1021(b)(5).
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As part of its coordination function, the Office of Fair Lending
worked in 2020 with the Office of Innovation regarding applications to
the Bureau's innovation programs that involved fair lending and access
to credit matters.
Review of such applications included consideration of the potential
fair lending risks associated with the proposed product or service, as
well as its potential for expanding access to credit for underserved or
underbanked populations. In addition, after an application related to
fair lending or access to credit has been granted by the Bureau, the
two offices continue to collaborate, for example by reviewing any data
submitted by the recipient relating to fair lending and access issues
during the monitoring period.
[[Page 22192]]
In 2020, Upstart Network, Inc. (Upstart) was granted a No-Action
Letter (NAL). \75\ Upstart, a company that that uses alternative data
and machine learning in making credit underwriting and pricing
decisions, received a NAL pertaining to regulatory uncertainty under
ECOA and Regulation B.\76\
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\75\ Consumer Fin. Prot. Bureau, Upstart Network No-Action
Letter (Nov. 30, 2020), https://files.consumerfinance.gov/f/documents/cfpb_upstart-network-inc_no-action-letter_2020-11.pdf. In
addition to the Upstart NAL, in 2020, the Bureau granted a total of
three Approvals under the Compliance Assistance Sandbox policy and
six NAL or NAL Templates. These applications, however, do not
directly pertain to fair lending issues. All granted applications
can be found on the Bureau's website, at https://www.consumerfinance.gov/rules-policy/innovation/granted-applications.
\76\ On September 14, 2017, Upstart was granted a NAL for a term
of three years. This NAL expired on December 1, 2020.
Appendix A--Defined Terms
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Term Definition
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AMS.......................... Agricultural Marketing Service of the
U.S. Department of Agriculture.
APA.......................... Administrative Procedure Act.
API.......................... Application Programming Interface.
ASC.......................... FFIEC's Appraisal Subcommittee.
Bureau....................... Consumer Financial Protection Bureau/
Bureau of Consumer Financial Protection.
CARES Act.................... Coronavirus Aid, Relief, and Economic
Security Act.
CMS.......................... Compliance Management System.
COVID-19..................... Coronavirus Disease/Pandemic 2019.
Dodd-Frank Act............... Dodd-Frank Wall Street Reform and
Consumer Protection Act.
DOJ.......................... U.S. Department of Justice.
DOT.......................... U.S. Department of Transportation.
ECOA......................... Equal Credit Opportunity Act.
FCA.......................... Farm Credit Administration.
FCRA......................... Fair Credit Reporting Act.
FDIC......................... Federal Deposit Insurance Corporation.
FHFA......................... Federal Housing Finance Agency.
Federal Reserve Board or FRB. Board of Governors of the Federal Reserve
System.
FFIEC........................ Federal Financial Institutions
Examination Council--the FFIEC member
agencies are the Board of Governors of
the Federal Reserve System (FRB), the
Federal Deposit Insurance Corporation
(FDIC), the National Credit Union
Administration (NCUA), the Office of the
Comptroller of the Currency (OCC), and
the Bureau of Consumer Financial
Protection (The Bureau). The State
Liaison Committee was added to FFIEC in
2006 as a voting member.
FTC.......................... Federal Trade Commission.
GIPSA........................ Grain Inspection, Packers and Stockyards
Administration of the U.S. Department of
Agriculture.
HMDA......................... Home Mortgage Disclosure Act.
HUD.......................... U.S. Department of Housing and Urban
Development.
LAR.......................... Loan Application Register (HMDA).
LEP.......................... Limited English Proficient.
MSA.......................... Metropolitan Statistical Area.
MOU.......................... Memorandum of Understanding.
NCUA......................... National Credit Union Administration.
NPRM......................... Notice of Proposed Rulemaking.
OCC.......................... Office of the Comptroller of the
Currency.
PPP.......................... Paycheck Protection Program (CARES Act).
RFI.......................... Request for Information.
SBA.......................... Small Business Administration.
SBREFA....................... Small Business Regulatory Enforcement
Fairness Act of 1996.
SEC.......................... Securities and Exchange Commission.
SER.......................... Small Entity Representatives.
SNAP......................... Supplemental Nutrition Assistance Program
(``Food Stamps'').
USDA......................... U.S. Department of Agriculture.
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Signing Authority
The Acting Director of the Bureau, David Uejio, having reviewed and
approved this document, is delegating the authority to electronically
sign this document to Laura Galban, a Bureau Federal Register Liaison,
for purposes of publication in the Federal Register.
Dated: April 22, 2021.
Laura Galban,
Federal Register Liaison, Bureau of Consumer Financial Protection.
[FR Doc. 2021-08716 Filed 4-26-21; 8:45 am]
BILLING CODE 4810-AM-P