Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 21305-21306 [2021-08326]

Download as PDF Federal Register / Vol. 86, No. 76 / Thursday, April 22, 2021 / Notices Atmospheric Administration (NOAA), Commerce. ACTION: Notice of SEDAR 74 Stock ID Webinar I for Gulf of Mexico red snapper. The SEDAR 74 assessment of Gulf of Mexico red snapper will consist of a Data workshop, a series of assessment webinars, and a Review workshop, and. See SUPPLEMENTARY INFORMATION. DATES: The SEDAR 74 Stock ID Webinar I will be held on Friday, May 7, 2021, from 1 p.m. to 3 p.m. Eastern. ADDRESSES: Meeting address: The meeting will be held via webinar. The webinar is open to members of the public. Those interested in participating should contact Julie A. Neer at SEDAR (see FOR FURTHER INFORMATION CONTACT) to request an invitation providing webinar access information. Please request webinar invitations at least 24 hours in advance of each webinar. SEDAR address: 4055 Faber Place Drive, Suite 201, North Charleston, SC 29405. FOR FURTHER INFORMATION CONTACT: Julie A. Neer, SEDAR Coordinator; phone: (843) 571–4366; Email: Julie.neer@ safmc.net SUPPLEMENTARY INFORMATION: The Gulf of Mexico, South Atlantic, and Caribbean Fishery Management Councils, in conjunction with NOAA Fisheries and the Atlantic and Gulf States Marine Fisheries Commissions have implemented the Southeast Data, Assessment and Review (SEDAR) process, a multi-step method for determining the status of fish stocks in the Southeast Region. SEDAR is a multistep process including: (1) Data Workshop; (2) Assessment Process utilizing webinars; and (3) Review Workshop. The product of the Data Workshop is a data report that compiles and evaluates potential datasets and recommends which datasets are appropriate for assessment analyses. The product of the Assessment Process is a stock assessment report that describes the fisheries, evaluates the status of the stock, estimates biological benchmarks, projects future population conditions, and recommends research and monitoring needs. The assessment is independently peer reviewed at the Review Workshop. The product of the Review Workshop is a Summary documenting panel opinions regarding the strengths and weaknesses of the stock assessment and input data. Participants for SEDAR Workshops are appointed by the Gulf of Mexico, South Atlantic, and Caribbean Fishery SUMMARY: VerDate Sep<11>2014 19:20 Apr 21, 2021 Jkt 253001 Management Councils and NOAA Fisheries Southeast Regional Office, HMS Management Division, and Southeast Fisheries Science Center. Participants include data collectors and database managers; stock assessment scientists, biologists, and researchers; constituency representatives including fishermen, environmentalists, and NGO’s; International experts; and staff of Councils, Commissions, and state and federal agencies. The items of discussion in the Stock ID webinars are as follows: • Participants will use review genetic studies, growth patterns, existing stock definitions, prior SEDAR stock ID recommendations, and any other relevant information on scamp stock structure. • Participants will make recommendations on biological stock structure and define the unit stock or stocks to be addressed through this assessment. Although non-emergency issues not contained in this agenda may come before this group for discussion, those issues may not be the subject of formal action during this meeting. Action will be restricted to those issues specifically identified in this notice and any issues arising after publication of this notice that require emergency action under section 305(c) of the Magnuson-Stevens Fishery Conservation and Management Act, provided the public has been notified of the intent to take final action to address the emergency. Special Accommodations The meeting is physically accessible to people with disabilities. Requests for sign language interpretation or other auxiliary aids should be directed to the Council office (see ADDRESSES) at least 5 business days prior to each workshop. Note: The times and sequence specified in this agenda are subject to change. Authority: 16 U.S.C. 1801 et seq. Dated: April 19, 2021. Tracey L. Thompson, Acting Deputy Director, Office of Sustainable Fisheries, National Marine Fisheries Service. [FR Doc. 2021–08404 Filed 4–21–21; 8:45 am] BILLING CODE 3510–22–P PO 00000 Frm 00038 Fmt 4703 Sfmt 4703 21305 DEPARTMENT OF COMMERCE United States Patent and Trademark Office Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery United States Patent and Trademark Office, Department of Commerce. ACTION: Notice of information collection; request for comment. AGENCY: The United States Patent and Trademark Office (USPTO), as required by the Paperwork Reduction Act of 1995, invites comments on the extension and revision of an existing information collection: 0651–0080 (Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery). The purpose of this notice is to allow 60 days for public comment preceding submission of the information collection to OMB. DATES: To ensure consideration, comments regarding this information collection must be received on or before June 21, 2021. ADDRESSES: Interested persons are invited to submit written comments by any of the following methods. Do not submit Confidential Business Information or otherwise sensitive or protected information: • Email: InformationCollection@ uspto.gov. Include ‘‘0651–0080 comment’’ in the subject line of the message. • Federal Rulemaking Portal: http:// www.regulations.gov. • Mail: Kimberly Hardy, Office of the Chief Administrative Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313– 1450. FOR FURTHER INFORMATION CONTACT: Requests for additional information should be directed to Kimberly Hardy, Office of the Chief Administrative Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313–1450; by telephone at 571–270–0968; or by email to informationcollection @uspto.gov with ‘‘0651–0080 comment’’ in the subject line. Additional information about this information collection can be found at http://www.reginfo.gov under ‘‘Information Collection Review.’’ SUPPLEMENTARY INFORMATION: SUMMARY: E:\FR\FM\22APN1.SGM 22APN1 21306 Federal Register / Vol. 86, No. 76 / Thursday, April 22, 2021 / Notices I. Abstract Executive Order 12862 (http:// www.archives.gov/federal-register/ executive-orders/pdf/12862.pdf) directs Federal agencies to provide services to the public that matches or exceeds the best services available in the private sector. In order to work continuously to ensure that its programs are effective and meet its customers’ needs, the United States Patent and Trademark Office (hereafter ‘‘USPTO’’ or ‘‘the Agency’’) proposes the following generic clearance to collect qualitative feedback on its service delivery. Qualitative feedback refers to information that provides useful insights on perceptions and opinions, but is not in the form of statistical surveys which yield quantitative results that can be generalized to the population of study. The Agency will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Collecting feedback will allow for the Agency to have a pulse on customer satisfaction. This feedback will provide for ongoing, collaborative, and actionable communication between the Agency and its customers and stakeholders and allow it to gather feedback in an efficient and timely manner. The information collected from Agency customers and stakeholders will help ensure users have an opportunity to convey their experience with USPTO programs. This information collection will also provide insights into customer or stakeholder perceptions, experiences, and expectations, which will allow the Agency to focus its attention on areas where communication, training, or changes in operations may be necessary. This information collection covers a variety of methods used by USPTO to obtain qualitative feedback from the public. The estimated number of annual responses and burden hours being requested are based on the number of information collections we expect to conduct over the period of this clearance. Each specific request for clearance under this generic information collection will detail estimates for the following information: Respondent types, number of respondents, number of responses, time per response, burden hours, and associated costs. VerDate Sep<11>2014 19:20 Apr 21, 2021 Jkt 253001 II. Method of Collection The methods of collection include, but are not limited to, in-person surveys, telephone interviews, questionnaires, mail and email survey, web-based products, focus groups, and comment cards. III. Data OMB Number: 0651–0080. Form Number: None. Type of Review: Extension and revision of a currently approved information collection. Affected Public: Private Sector; Individuals or Households; State, Local or Tribal governments; Federal government. Estimated Number of Respondents: 90,000 respondents. Estimated Time per Response: Varied, dependent upon the data collection method used. The average response time will be 10 minutes per response. Estimated Total Annual Respondent Burden Hours: 15,000 hours. Estimated Total Annual Respondent (Hourly) Cost Burden: $2,989,650. The estimated annual respondent costs are based on the number of estimated hours for the information collections we expect to conduct over the requested period of this clearance. The total hourly cost burden ($199.31) is determined by using a combined rate of attorney, paralegal, and pro se wages. The USPTO uses the mean rate for attorneys in private firms, estimated at $400 per hour, from data published in the 2019 Report of the Economic Survey from the American Intellectual Property Law Association (AIPLA).1 The hourly rate for paralegals is estimated at $145 from data published in the 2018 Utilization and Compensation Survey by the National Association of Legal Assistants (NALA).2 The pro se wage rate uses the mean hourly wage ($52.93) for physical scientists according to the data from the Bureau of Labor Statistics’ Occupational Employment Statistics program (occupational code 19–2099) 3. Estimated Total Annual (Non-hour) Respondent Cost Burden: $0. There are no capital start-up, maintenance, postage, recordkeeping costs, or any other fees associated with this information collection. Respondent’s Obligation: Voluntary. IV. Request for Comments The USPTO is soliciting public comments to: 1 https://www.aipla.org/detail/journal-issue/2019report-of-the-economic-survey. 2 https://www.nala.org/paralegals/research-andsurvey-findings. 3 https://www.bls.gov/oes/current/oes192099.htm. PO 00000 Frm 00039 Fmt 4703 Sfmt 4703 (a) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the Agency, including whether the information will have practical utility; (b) Evaluate the accuracy of the Agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) Enhance the quality, utility, and clarity of the information to be collected; and (d) Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. All comments submitted in response to this notice are a matter of public record. USPTO will include or summarize each comment in the request to OMB to approve this information collection. Before including an address, phone number, email address, or other personal identifying information in a comment, be aware that the entire comment—including personal identifying information—may be made publicly available at any time. While you may ask in your comment to withhold personal identifying information from public view, USPTO cannot guarantee that it will be able to do so. Kimberly Hardy, Information Collections Officer, Office of the Chief Administrative Officer, United States Patent and Trademark Office. [FR Doc. 2021–08326 Filed 4–21–21; 8:45 am] BILLING CODE 3510–16–P BUREAU OF CONSUMER FINANCIAL PROTECTION [Docket No: CFPB–2021–0009] Agency Information Collection Activities: Comment Request; Emergency Processing Request Bureau of Consumer Financial Protection. ACTION: Notice and request for comment. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (PRA), the Bureau of Consumer Financial Protection (Bureau) is proposing a new information collection titled, ‘‘Interim Final Rule on Debt Collection Practices in Connection with the Global COVID–19 Pandemic.’’ SUMMARY: E:\FR\FM\22APN1.SGM 22APN1

Agencies

[Federal Register Volume 86, Number 76 (Thursday, April 22, 2021)]
[Notices]
[Pages 21305-21306]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-08326]


-----------------------------------------------------------------------

DEPARTMENT OF COMMERCE

United States Patent and Trademark Office


Agency Information Collection Activities; Submission to the 
Office of Management and Budget (OMB) for Review and Approval; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

AGENCY: United States Patent and Trademark Office, Department of 
Commerce.

ACTION: Notice of information collection; request for comment.

-----------------------------------------------------------------------

SUMMARY: The United States Patent and Trademark Office (USPTO), as 
required by the Paperwork Reduction Act of 1995, invites comments on 
the extension and revision of an existing information collection: 0651-
0080 (Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery). The purpose of this notice is to allow 60 
days for public comment preceding submission of the information 
collection to OMB.

DATES: To ensure consideration, comments regarding this information 
collection must be received on or before June 21, 2021.

ADDRESSES: Interested persons are invited to submit written comments by 
any of the following methods. Do not submit Confidential Business 
Information or otherwise sensitive or protected information:
     Email: [email protected]. Include ``0651-
0080 comment'' in the subject line of the message.
     Federal Rulemaking Portal: http://www.regulations.gov.
     Mail: Kimberly Hardy, Office of the Chief Administrative 
Officer, United States Patent and Trademark Office, P.O. Box 1450, 
Alexandria, VA 22313-1450.

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to Kimberly Hardy, Office of the Chief 
Administrative Officer, United States Patent and Trademark Office, P.O. 
Box 1450, Alexandria, VA 22313-1450; by telephone at 571-270-0968; or 
by email to informationcollection @uspto.gov with ``0651-0080 comment'' 
in the subject line. Additional information about this information 
collection can be found at http://www.reginfo.gov under ``Information 
Collection Review.''

SUPPLEMENTARY INFORMATION: 

[[Page 21306]]

I. Abstract

    Executive Order 12862 (http://www.archives.gov/federal-register/executive-orders/pdf/12862.pdf) directs Federal agencies to provide 
services to the public that matches or exceeds the best services 
available in the private sector. In order to work continuously to 
ensure that its programs are effective and meet its customers' needs, 
the United States Patent and Trademark Office (hereafter ``USPTO'' or 
``the Agency'') proposes the following generic clearance to collect 
qualitative feedback on its service delivery. Qualitative feedback 
refers to information that provides useful insights on perceptions and 
opinions, but is not in the form of statistical surveys which yield 
quantitative results that can be generalized to the population of 
study.
    The Agency will collect, analyze, and interpret information 
gathered to identify strengths and weaknesses of current services. 
Based on feedback received, the Agency will identify operational 
changes needed to improve programs and services. The solicitation of 
feedback will target areas such as: Timeliness, appropriateness, 
accuracy of information, courtesy, efficiency of service delivery, and 
resolution of issues with service delivery.
    Collecting feedback will allow for the Agency to have a pulse on 
customer satisfaction. This feedback will provide for ongoing, 
collaborative, and actionable communication between the Agency and its 
customers and stakeholders and allow it to gather feedback in an 
efficient and timely manner. The information collected from Agency 
customers and stakeholders will help ensure users have an opportunity 
to convey their experience with USPTO programs. This information 
collection will also provide insights into customer or stakeholder 
perceptions, experiences, and expectations, which will allow the Agency 
to focus its attention on areas where communication, training, or 
changes in operations may be necessary.
    This information collection covers a variety of methods used by 
USPTO to obtain qualitative feedback from the public. The estimated 
number of annual responses and burden hours being requested are based 
on the number of information collections we expect to conduct over the 
period of this clearance. Each specific request for clearance under 
this generic information collection will detail estimates for the 
following information: Respondent types, number of respondents, number 
of responses, time per response, burden hours, and associated costs.

II. Method of Collection

    The methods of collection include, but are not limited to, in-
person surveys, telephone interviews, questionnaires, mail and email 
survey, web-based products, focus groups, and comment cards.

III. Data

    OMB Number: 0651-0080.
    Form Number: None.
    Type of Review: Extension and revision of a currently approved 
information collection.
    Affected Public: Private Sector; Individuals or Households; State, 
Local or Tribal governments; Federal government.
    Estimated Number of Respondents: 90,000 respondents.
    Estimated Time per Response: Varied, dependent upon the data 
collection method used. The average response time will be 10 minutes 
per response.
    Estimated Total Annual Respondent Burden Hours: 15,000 hours.
    Estimated Total Annual Respondent (Hourly) Cost Burden: $2,989,650.
    The estimated annual respondent costs are based on the number of 
estimated hours for the information collections we expect to conduct 
over the requested period of this clearance. The total hourly cost 
burden ($199.31) is determined by using a combined rate of attorney, 
paralegal, and pro se wages. The USPTO uses the mean rate for attorneys 
in private firms, estimated at $400 per hour, from data published in 
the 2019 Report of the Economic Survey from the American Intellectual 
Property Law Association (AIPLA).\1\ The hourly rate for paralegals is 
estimated at $145 from data published in the 2018 Utilization and 
Compensation Survey by the National Association of Legal Assistants 
(NALA).\2\ The pro se wage rate uses the mean hourly wage ($52.93) for 
physical scientists according to the data from the Bureau of Labor 
Statistics' Occupational Employment Statistics program (occupational 
code 19-2099) \3\.
---------------------------------------------------------------------------

    \1\ https://www.aipla.org/detail/journal-issue/2019-report-of-the-economic-survey.
    \2\ https://www.nala.org/paralegals/research-and-survey-findings.
    \3\ https://www.bls.gov/oes/current/oes192099.htm.
---------------------------------------------------------------------------

    Estimated Total Annual (Non-hour) Respondent Cost Burden: $0. There 
are no capital start-up, maintenance, postage, recordkeeping costs, or 
any other fees associated with this information collection.
    Respondent's Obligation: Voluntary.

IV. Request for Comments

    The USPTO is soliciting public comments to:
    (a) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the Agency, 
including whether the information will have practical utility;
    (b) Evaluate the accuracy of the Agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (c) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (d) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.
    All comments submitted in response to this notice are a matter of 
public record. USPTO will include or summarize each comment in the 
request to OMB to approve this information collection. Before including 
an address, phone number, email address, or other personal identifying 
information in a comment, be aware that the entire comment--including 
personal identifying information--may be made publicly available at any 
time. While you may ask in your comment to withhold personal 
identifying information from public view, USPTO cannot guarantee that 
it will be able to do so.

Kimberly Hardy,
Information Collections Officer, Office of the Chief Administrative 
Officer, United States Patent and Trademark Office.
[FR Doc. 2021-08326 Filed 4-21-21; 8:45 am]
BILLING CODE 3510-16-P