Agency Information Collection Activities: Requests for Comments; Clearance of Approval of Renewal of Information Collection: Generic Clearance for Customer Interactions, 16833 [2021-06614]

Download as PDF Federal Register / Vol. 86, No. 60 / Wednesday, March 31, 2021 / Notices Estimated Total Annual Burden: The total annualized cost to respondents is $2,380,000. We base this on the 28,000 reporting hours times an estimated hourly rate of $85/hour per respondent. The average cost to the respondents per AD per year is $85.00 ($2,380,000 divided by 28,000). Issued in Washington, DC, on March 03, 2021. Patrick Idlett, ASKME Program Manager, Office of Enterprise Program Management (AEM), Project Portfolio Performance Division. [FR Doc. 2021–06646 Filed 3–30–21; 8:45 am] BILLING CODE 4910–13–P DEPARTMENT OF TRANSPORTATION Federal Aviation Administration Agency Information Collection Activities: Requests for Comments; Clearance of Approval of Renewal of Information Collection: Generic Clearance for Customer Interactions Federal Aviation Administration (FAA), DOT. ACTION: Notice and request for comments. AGENCY: In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments concerning our intention to request the Office of Management and Budget (OMB) approval of a new generic information collection. As part of a Federal Government-wide effort to streamline the process to seek feedback from the public, FAA is requesting approval of a New Generic Information Collection Request: ‘‘Generic Clearance for Customer Interactions’’. DATES: Written comments should be submitted by June 1, 2021. ADDRESSES: Send comments to the FAA at the following address: Barbara Hall, Federal Aviation Administration, ASP– 110, 10101 Hillwood Parkway, Fort Worth, TX 76177 FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594–5913, or by email at: Barbara.L.Hall@faa.gov. SUPPLEMENTARY INFORMATION: OMB Control Number: 2120–0772. Title: Generic Clearance for Customer Interactions. Form Numbers: There are no FAA forms associated with this generic information collection. Type of Review: Renewal. Background: Customer Interactions provide the Federal Aviation Administration valuable information and connect the agency to the public that we serve. In order to ensure a jbell on DSKJLSW7X2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 18:54 Mar 30, 2021 Jkt 253001 timely and consistent process for Paperwork Reduction Act compliance, the Federal Aviation Administration is proposing to develop a Generic Information Collection Request to be utilized for Customer Interactions that support the Agency’s mission. Customer Interactions can support the Federal Aviation Administration’s mission by allowing the Agency to collect qualitative and quantitative data that can help inform scientific research; aviation assessments and monitoring efforts; validate models or tools; and enhance the quantity and quality of data collected across communities. Customer Interactions also create an avenue to incorporate local knowledge and needs, and can contribute to increased data sharing, open data, and government transparency. The Federal Aviation Administration may sponsor the collection of this type of information in connection with aviation projects. All such collections will follow Agency policies and regulations. If a new collection is not within the parameters of this generic Information Collection Request (ICR), the Agency will submit a separate information collection request to Office of Management and Budget (OMB) for approval. Collections under this generic ICR will be from volunteers who participate on their own initiative through an open and transparent process; the collections will be low-burden for participants; collections will be low-cost for both the participants and the Federal Government; and data will be available to support the endeavors of the Agency, states, tribal or local entities where data collection occurs. Respondents: Approximately 110,000 Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Frequency: Once per request. Estimated Average Burden per Response: 10 minutes. Estimated Total Annual Burden: 18330 hours. Public Comments Invited: You are asked to comment on any aspect of this information collection, including (a) Whether the proposed collection of information is necessary for FAA’s performance; (b) the accuracy of the estimated burden; (c) ways for FAA to enhance the quality, utility and clarity of the information collection; and (d) ways that the burden could be minimized without reducing the quality of the collected information. The agency will summarize and/or include your comments in the request for OMB’s clearance of this information collection. PO 00000 Frm 00133 Fmt 4703 Sfmt 4703 16833 Issued in Fort Worth, TX, on March 26, 2021. Barbara L. Hall, FAA Information Collection Clearance Officer, Performance, Policy, and Records Management Branch, ASP–110. [FR Doc. 2021–06614 Filed 3–30–21; 8:45 am] BILLING CODE 4910–13–P DEPARTMENT OF TRANSPORTATION Federal Aviation Administration Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Federal Aviation Administration (FAA), DOT. ACTION: Notice and request for comments. AGENCY: In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments about our intention to request the Office of Management and Budget (OMB) approval to renew a generic information collection. As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, FAA has an approved Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’. DATES: Written comments should be submitted by June 1, 2021. ADDRESSES: Send comments to the FAA at the following address: Barbara Hall, Federal Aviation Administration, ASP– 110, 10101 Hillwood Parkway, Fort Worth, TX 76177. FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594–5913, or by email at: Barbara.L.Hall@faa.gov. SUPPLEMENTARY INFORMATION: OMB Control Number: 2120–0746. Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Form Numbers: There are no FAA forms associated with this generic information collection. Type of Review: Renewal of a generic information collection. Background: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we SUMMARY: E:\FR\FM\31MRN1.SGM 31MRN1

Agencies

[Federal Register Volume 86, Number 60 (Wednesday, March 31, 2021)]
[Notices]
[Page 16833]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-06614]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Agency Information Collection Activities: Requests for Comments; 
Clearance of Approval of Renewal of Information Collection: Generic 
Clearance for Customer Interactions

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments concerning our intention to request the Office 
of Management and Budget (OMB) approval of a new generic information 
collection. As part of a Federal Government-wide effort to streamline 
the process to seek feedback from the public, FAA is requesting 
approval of a New Generic Information Collection Request: ``Generic 
Clearance for Customer Interactions''.

DATES: Written comments should be submitted by June 1, 2021.

ADDRESSES: Send comments to the FAA at the following address: Barbara 
Hall, Federal Aviation Administration, ASP-110, 10101 Hillwood Parkway, 
Fort Worth, TX 76177

FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594-5913, or by 
email at: [email protected].

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 2120-0772.
    Title: Generic Clearance for Customer Interactions.
    Form Numbers: There are no FAA forms associated with this generic 
information collection.
    Type of Review: Renewal.
    Background: Customer Interactions provide the Federal Aviation 
Administration valuable information and connect the agency to the 
public that we serve. In order to ensure a timely and consistent 
process for Paperwork Reduction Act compliance, the Federal Aviation 
Administration is proposing to develop a Generic Information Collection 
Request to be utilized for Customer Interactions that support the 
Agency's mission.
    Customer Interactions can support the Federal Aviation 
Administration's mission by allowing the Agency to collect qualitative 
and quantitative data that can help inform scientific research; 
aviation assessments and monitoring efforts; validate models or tools; 
and enhance the quantity and quality of data collected across 
communities. Customer Interactions also create an avenue to incorporate 
local knowledge and needs, and can contribute to increased data 
sharing, open data, and government transparency. The Federal Aviation 
Administration may sponsor the collection of this type of information 
in connection with aviation projects. All such collections will follow 
Agency policies and regulations. If a new collection is not within the 
parameters of this generic Information Collection Request (ICR), the 
Agency will submit a separate information collection request to Office 
of Management and Budget (OMB) for approval.
    Collections under this generic ICR will be from volunteers who 
participate on their own initiative through an open and transparent 
process; the collections will be low-burden for participants; 
collections will be low-cost for both the participants and the Federal 
Government; and data will be available to support the endeavors of the 
Agency, states, tribal or local entities where data collection occurs.
    Respondents: Approximately 110,000 Individuals and Households, 
Businesses and Organizations, State, Local or Tribal Government.
    Frequency: Once per request.
    Estimated Average Burden per Response: 10 minutes.
    Estimated Total Annual Burden: 18330 hours.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Fort Worth, TX, on March 26, 2021.
Barbara L. Hall,
FAA Information Collection Clearance Officer, Performance, Policy, and 
Records Management Branch, ASP-110.
[FR Doc. 2021-06614 Filed 3-30-21; 8:45 am]
BILLING CODE 4910-13-P


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