Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 14938-14939 [2021-05649]

Download as PDF 14938 Federal Register / Vol. 86, No. 52 / Friday, March 19, 2021 / Notices Due to COVID–19-related restrictions, CBP has temporarily suspended its ability to receive public comments by mail. FOR FURTHER INFORMATION CONTACT: jbell on DSKJLSW7X2PROD with NOTICES Requests for additional PRA information should be directed to Seth Renkema, Chief, Economic Impact Analysis Branch, U.S. Customs and Border Protection, Office of Trade, Regulations and Rulings, 90 K Street NE, 10th Floor, Washington, DC 20229–1177, Telephone number 202–325–0056 or via email CBP_PRA@cbp.dhs.gov. Please note that the contact information provided here is solely for questions regarding this notice. Individuals seeking information about other CBP programs should contact the CBP National Customer Service Center at 877–227–5511, (TTY) 1–800–877–8339, or CBP website at https://www.cbp.gov/ . SUPPLEMENTARY INFORMATION: CBP invites the general public and other Federal agencies to comment on the proposed and/or continuing information collections pursuant to the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.). This process is conducted in accordance with 5 CFR 1320.8. Written comments and suggestions from the public and affected agencies should address one or more of the following four points: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) suggestions to enhance the quality, utility, and clarity of the information to be collected; and (4) suggestions to minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. The comments that are submitted will be summarized and included in the request for approval. All comments will become a matter of public record. Overview of This Information Collection Title: Application to Use Automated Commercial Environment (ACE). OMB Number: 1651–0105. Current Actions: Extension. Type of Review: Extension (without change). VerDate Sep<11>2014 19:13 Mar 18, 2021 Jkt 253001 Affected Public: Businesses. Abstract: The Automated Commercial Environment (ACE) is a trade data processing system that is replacing the Automated Commercial System (ACS), the current import system for U.S. Customs and Border Protection (CBP) operations. ACE is authorized by Executive Order 13659 which mandates implementation of a Single Window through which businesses will transmit data required by participating agencies for the importation or exportation of cargo. See 79 FR 10655 (February 25, 2014). ACE supports government agencies and the trade community with border-related missions with respect to moving goods across the border efficiently and securely. Once ACE is fully implemented, all related CBP trade functions and the trade community will be supported from a single common user interface. To establish an ACE Portal account, participants submit information such as their name, their employer identification number (EIN) or social security number (SSN), and if applicable, a statement certifying their capability to connect to the internet. This information is submitted through the ACE Secure Data Portal which is accessible at: https://www.cbp.gov/trade/ automated Please Note: a CBP-assigned number may be provided in lieu of your SSN. If you have an EIN, that number will automatically be used and no CBP number will be assigned. A CBPassigned number is for CBP use only. There is a standalone capability for electronically filing protests in ACE. This capability is available for participants who have not established ACE Portal Accounts for other trade activities, but desire to file protests electronically. A protest is a procedure whereby a private party may administratively challenge a CBP decision regarding imported merchandise and certain other CBP decisions. Trade members can establish a protest filer account in ACE through a separate application and the submission of specific data elements includes, but is not limited to, their name; their employer identification number (EIN) or social security number (SSN); and contact information. See 81 FR 57928 (August 24, 2016). Type of Information Collection: Application to ACE (Import) Estimated Number of Respondents: 21,100 Estimated Number of Annual Responses per Respondent: 1 Estimated Number of Total Annual Responses: 21,100 PO 00000 Frm 00074 Fmt 4703 Sfmt 4703 Estimated Time per Response: .33 hours Estimated Total Annual Burden Hours: 6,963 Type of Information Collection: Application to ACE (Export) Estimated Number of Respondents: 9,000 Estimated Number of Annual Responses per Respondent: 1 Estimated Number of Total Annual Responses: 9,000 Estimated Time per Response: .066 hours Estimated Total Annual Burden Hours: 594 Type of Information Collection: Application to ACE (Protest) Estimated Number of Respondents: 3,750 Estimated Number of Annual Responses per Respondent: 1 Estimated Number of Total Annual Responses: 3,750 Estimated Time per Response: .066 hours Estimated Total Annual Burden Hours: 248 Dated: March 15, 2021. Robert F. Altneu, Director, Regulations and Disclosure Law Division, U.S. Customs and Border Protection. [FR Doc. 2021–05684 Filed 3–18–21; 8:45 am] BILLING CODE 9111–14–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID: FEMA–2021–0005; OMB No. 1660–0130] Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Federal Emergency Management Agency, Department of Homeland Security. ACTION: 60-Day notice and request for comments. AGENCY: The Federal Emergency Management Agency (FEMA), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on an extension, without change, of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. SUMMARY: E:\FR\FM\19MRN1.SGM 19MRN1 Federal Register / Vol. 86, No. 52 / Friday, March 19, 2021 / Notices Comments must be submitted on or before May 18, 2021. ADDRESSES: To avoid duplicate submissions to the docket, please use the following means to submit comments: Online. Submit comments at www.regulations.gov under Docket ID FEMA–2021–0005. Follow the instructions for submitting comments. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at https://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy and Security Notice that is available via a link on the homepage of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Millicent Brown, Sr. Manager, FEMA Office of the Chief Administrative Officer, Information Management Division, at (202) 304–2291 for further information. You may contact the Information Management Division for copies of the proposed collection of information at email address: FEMAInformation-Collections-Management@ fema.dhs.gov. SUPPLEMENTARY INFORMATION: Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, Federal Emergency Management Agency (FEMA) (hereafter ‘‘the Agency’’) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback, we mean information that provides useful insights on perceptions and opinions but not statistical surveys that yield quantitative results that can be generalized to the population of study. jbell on DSKJLSW7X2PROD with NOTICES DATES: Collection of Information Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Type of Information Collection: Extension, without change, of a currently approved information collection. OMB Number: 1660–0130. FEMA Forms: None. Abstract: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the VerDate Sep<11>2014 19:13 Mar 18, 2021 Jkt 253001 Administration’s commitment to improving service delivery. This feedback will provide insights into customer or stakeholder perceptions, experiences, and expectations; provide an early warning of issues with service; or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Affected Public: Individuals or Households. Estimated Number of Respondents: 1,075,000. Estimated Number of Responses: 1,075,000. Estimated Total Annual Burden Hours: 268,783. Estimated Total Annual Respondent Cost: $10,092,802. Estimated Respondents’ Operation and Maintenance Costs: None. Estimated Respondents’ Capital and Start-Up Costs: None. Estimated Total Annual Cost to the Federal Government: $2,180,168. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper PO 00000 Frm 00075 Fmt 4703 Sfmt 4703 14939 performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Millicent Brown, Sr. Manager, Records Management Branch, Office of the Chief Administrative Officer, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2021–05649 Filed 3–18–21; 8:45 am] BILLING CODE 9111–19–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Internal Agency Docket No. FEMA–3553– EM; Docket ID FEMA–2021–0001] District of Columbia; Amendment No. 2 to Notice of an Emergency Declaration Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: This notice amends the notice of an emergency declaration for the District of Columbia (FEMA–3553–EM), dated January 11, 2021, and related determinations. SUMMARY: This amendment was issued February 1, 2021. FOR FURTHER INFORMATION CONTACT: Dean Webster, Office of Response and Recovery, Federal Emergency Management Agency, 500 C Street SW, Washington, DC 20472, (202) 646–2833. SUPPLEMENTARY INFORMATION: The notice of an emergency declaration for the District of Columbia is hereby amended to include reimbursement for eligible emergency protective measures among the area determined to have been adversely affected by the event declared an emergency by the President in his declaration of January 11, 2021. DATES: The District of Columbia for reimbursement for emergency protective measures (Category B) including direct Federal assistance, at 100 percent Federal E:\FR\FM\19MRN1.SGM 19MRN1

Agencies

[Federal Register Volume 86, Number 52 (Friday, March 19, 2021)]
[Notices]
[Pages 14938-14939]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-05649]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2021-0005; OMB No. 1660-0130]


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Federal Emergency Management Agency, Department of Homeland 
Security.

ACTION: 60-Day notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency (FEMA), as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on an extension, 
without change, of a currently approved information collection. In 
accordance with the Paperwork Reduction Act of 1995, this notice seeks 
comments concerning the Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery.

[[Page 14939]]


DATES: Comments must be submitted on or before May 18, 2021.

ADDRESSES: To avoid duplicate submissions to the docket, please use the 
following means to submit comments: Online. Submit comments at 
www.regulations.gov under Docket ID FEMA-2021-0005. Follow the 
instructions for submitting comments.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at https://www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy and 
Security Notice that is available via a link on the homepage of 
www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Millicent Brown, Sr. Manager, FEMA 
Office of the Chief Administrative Officer, Information Management 
Division, at (202) 304-2291 for further information. You may contact 
the Information Management Division for copies of the proposed 
collection of information at email address: [email protected].

SUPPLEMENTARY INFORMATION: Executive Order 12862 directs Federal 
agencies to provide service to the public that matches or exceeds the 
best service available in the private sector. In order to work 
continuously to ensure that our programs are effective and meet our 
customers' needs, Federal Emergency Management Agency (FEMA) (hereafter 
``the Agency'') seeks to obtain OMB approval of a generic clearance to 
collect qualitative feedback on our service delivery. By qualitative 
feedback, we mean information that provides useful insights on 
perceptions and opinions but not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study.

Collection of Information

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Type of Information Collection: Extension, without change, of a 
currently approved information collection.
    OMB Number: 1660-0130.
    FEMA Forms: None.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. This feedback will provide insights into customer or 
stakeholder perceptions, experiences, and expectations; provide an 
early warning of issues with service; or focus attention on areas where 
communication, training, or changes in operations might improve 
delivery of products or services. These collections will allow for 
ongoing, collaborative, and actionable communications between the 
Agency and its customers and stakeholders. It will also allow feedback 
to contribute directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    Affected Public: Individuals or Households.
    Estimated Number of Respondents: 1,075,000.
    Estimated Number of Responses: 1,075,000.
    Estimated Total Annual Burden Hours: 268,783.
    Estimated Total Annual Respondent Cost: $10,092,802.
    Estimated Respondents' Operation and Maintenance Costs: None.
    Estimated Respondents' Capital and Start-Up Costs: None.
    Estimated Total Annual Cost to the Federal Government: $2,180,168.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Millicent Brown,
Sr. Manager, Records Management Branch, Office of the Chief 
Administrative Officer, Mission Support, Federal Emergency Management 
Agency, Department of Homeland Security.
[FR Doc. 2021-05649 Filed 3-18-21; 8:45 am]
BILLING CODE 9111-19-P
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