Comment Request for Review of a Revised Information Collection: Customer Satisfaction Surveys, 11339-11340 [2021-03789]

Download as PDF Federal Register / Vol. 86, No. 35 / Wednesday, February 24, 2021 / Notices Document description 11339 ADAMS accession No. Edwin I. Hatch Nuclear Plant, Unit Nos. 1 and 2 Docket Nos. 50–321 and 50–366 Edwin I. Hatch Nuclear Plant, Unit Nos. 1 and 2—COVID–19 Related Request for Exemption from 10 CFR part 26 Work Hours Requirements, dated January 6, 2021. Edwin I. Hatch Nuclear Plant, Unit Nos. 1 and 2—Exemption from Select Requirements of 10 CFR part 26 (EPID L–2020–LLE–000 [COVID–19]), dated January 11, 2021. ML21006A227. ML21005A305. Fermi-2 Docket No. 50–341 Fermi-2—Work Hour Limits Exemption Request due to COVID–19—Supplement, dated January 4, 2021 ... Fermi-2—Exemption from Select Requirements of 10 CFR part 26 (EPID L–2021–LLE–0002 [COVID-19]), dated January 13, 2021. ML21004A195. ML21005A421. Palo Verde Nuclear Generating Station, Units 1, 2, and 3 Docket Nos. 50–528, 50–529, and 50–530 Palo Verde Nuclear Generating Station (PVNGS) Units 1, 2, and 3 and Independent Spent Fuel Storage Installation (ISFSI) Request for a Temporary Exemption from 10 CFR part 73, appendix B, section VI, subsection A.7 and subsection C.3(I)(1), dated December 18, 2020. Palo Verde Nuclear Generating Station, Units 1, 2, and 3—Exemption from Annual Force-on-Force Exercise Requirement of 10 CFR part 73, appendix B, ‘‘General Criteria for Security Personnel,’’ subsection A.7 (EPID L–2020–LLE–0237 [COVID-19]), dated January 5, 2021. Dated: February 18, 2021. For the Nuclear Regulatory Commission. James G. Danna, Chief, Plant Licensing Branch I, Division of Operating Reactor Licensing, Office of Nuclear Reactor Regulation. [FR Doc. 2021–03743 Filed 2–23–21; 8:45 am] BILLING CODE 7590–01–P OFFICE OF PERSONNEL MANAGEMENT Comment Request for Review of a Revised Information Collection: Customer Satisfaction Surveys Office of Personnel Management. ACTION: 60-Day notice and request for comments. AGENCY: The Office of Personnel Management (OPM) intends to submit to the Office of Management and Budget (OMB) a request for review of a currently approved collection, Customer Satisfaction Surveys. Approval of these surveys is necessary to collect information on Federal agency and program performance. DATES: Comments are encouraged and will be accepted until April 26, 2021. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to Human Resources Strategy and Evaluation Solutions, Office of Personnel Management, 1900 E Street, RM 2469 NW, Washington, DC 20415, Attention: Coty Hoover, C/O Henry Thibodeaux, or via email to Organizational_Assessment@opm.gov. khammond on DSKJM1Z7X2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 17:21 Feb 23, 2021 Jkt 253001 A copy of this information collection request (ICR), with applicable supporting documentation, may be obtained by contacting Human Resources Strategy and Evaluation Solutions, Office of Personnel Management, 1900 E Street, RM 2469 NW, Washington, DC 20415, Attention: Coty Hoover, C/O Henry Thibodeaux, via email to Organizational_ Assessment@opm.gov, or 202–606– 8001. SUPPLEMENTARY INFORMATION: As required by the Paperwork Reduction Act of 1995, (Pub. L. 104–13, 44 U.S.C. chapter 35) as amended by the ClingerCohen Act (Pub. L. 104–106), OPM is soliciting comments for this collection. The previous collection (OMB No. 3206–0236, published in the Federal Register on December 27, 2017 at 82 FR 61340) has a clearance that expires September 30, 2021. Comments are particularly invited on: FOR FURTHER INFORMATION CONTACT: 1. Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; 2. Whether our estimate of the public burden of this collection is accurate, and based on valid assumptions and methodology; and 3. Ways in which we can minimize the burden of the collection of information on those who are to respond, through the use of the appropriate technological collection techniques or other forms of information technology. OPM’s Human Resources Strategy and Evaluation Solutions performs assessment and related consultation PO 00000 Frm 00123 Fmt 4703 Sfmt 4703 ML20353A391. ML20355A000. activities for Federal agencies on a reimbursable basis. The assessment is authorized by various statutes and regulations: Section 4702 of Title 5, U.S.C.; E.O. 12862; E.O. 13715; Section 1128 of the National Defense Authorization Act for Fiscal Year 2004, Public Law 108–136; 5 U.S.C. 1101 note, 1103(a)(5), 1104, 1302, 3301, 3302, 4702, 7701 note; E.O. 13197, 66 FR 7853, 3 CFR 748 (2002); E.O. 10577, 12 FR 1259, 3 CFR, 1954–1958 Comp., p. 218; and Section 4703 of Title 5, United States Code. This collection request includes surveys we currently use and plan to use during the next three years to measure agency performance in providing services to meet customer needs. These surveys consist of Likerttype, mark-one, and mark-all-that-apply items, and may include a small number of open-ended comment items. Administration of OPM’s Customer Satisfaction Surveys (OMB No. 3206– 0236) typically consists of approximately 20 standard items drawn from an item bank of approximately 50 items; client agencies usually add a small number of custom items to assess satisfaction with specific products and services. The survey is almost always administered electronically. Analysis Agency: Human Resources Strategy and Evaluation Solutions, Office of Personnel Management. Title: Customer Satisfaction Surveys OMB Number: 3206–0236. Frequency: On occasion. Affected Public: Individuals and businesses. E:\FR\FM\24FEN1.SGM 24FEN1 11340 Federal Register / Vol. 86, No. 35 / Wednesday, February 24, 2021 / Notices Number of Respondents: approximately 240,000. Estimated Time per Respondent: 7 minutes. Total Burden Hours: 28,000 hours. Office of Personnel Management. Alexys Stanley, Regulatory Affairs Analyst. [FR Doc. 2021–03789 Filed 2–23–21; 8:45 am] BILLING CODE 6325–43–P OFFICE OF PERSONNEL MANAGEMENT Submission for Review: 3206–0230, Life Insurance Election, Standard Form (SF) 2817 Office of Personnel Management. ACTION: 60-Day notice and request for comments. AGENCY: Federal Employees Insurance Operations (FEIO), Healthcare & Insurance (HI), Office of Personnel Management (OPM) offers the general public and other Federal agencies the opportunity to comment on a revised information collection request (ICR), SF 2817—Life Insurance Election. DATES: Comments are encouraged and will be accepted until April 26, 2021. ADDRESSES: You may submit comments, identified by docket number and/or Regulatory Information Number (RIN) and title, by the following method: —Federal Rulemaking Portal: https:// www.regulations.gov. Follow the instructions for submitting comments. All submissions received must include the agency name and docket number or RIN for this document. The general policy for comments and other submissions from members of the public is to make these submissions available for public viewing at https:// www.regulations.gov as they are received without change, including any personal identifiers or contact information. FOR FURTHER INFORMATION CONTACT: A copy of this ICR with applicable supporting documentation, may be obtained by contacting the Retirement Services Publications Team, Office of Personnel Management, 1900 E Street NW, Room 3316–L, Washington, DC 20415, Attention: Cyrus S. Benson, or sent via electronic mail to Cyrus.Benson@opm.gov or faxed to (202) 606–0910 or via telephone at (202) 606–4808. SUPPLEMENTARY INFORMATION: As required by the Paperwork Reduction Act of 1995 (Pub. L. 104–13, 44 U.S.C. chapter 35) as amended by the Clinger- khammond on DSKJM1Z7X2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 17:21 Feb 23, 2021 Jkt 253001 Cohen Act (Pub. L. 104–106), OPM is soliciting comments for this collection (OMB No. 3206–0230). The Office of Management and Budget is particularly interested in comments that: 1. Evaluate whether the proposed collection of information is necessary for the proper performance of functions of the agency, including whether the information will have practical utility; 2. Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; 3. Enhance the quality, utility, and clarity of the information to be collected; and 4. Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submissions of responses. Standard Form 2817 is used by federal employees and assignees (those who have acquired control of an employee’s coverage through an assignment or transfer of the ownership of the life insurance). Only the use of this form by assignees who are not federal employees and are, rather, members of the public, is subject to the Paperwork Reduction Act. Analysis Agency: Federal Employees Insurance Operations, Healthcare & Insurance, Office of Personnel Management. Title: Life Insurance Election (SF 2817). OMB Number: 3206–0230. Frequency: On occasion. Affected Public: Individuals or Households. Number of Respondents: 150. Estimated Time per Respondent: 15 minutes. Total Burden Hours: 38 hours. Office of Personnel Management. Alexys Stanley, Regulatory Affairs Analyst. [FR Doc. 2021–03790 Filed 2–23–21; 8:45 am] BILLING CODE 6325–38–P POSTAL REGULATORY COMMISSION [Docket Nos. MC2021–70 and CP2021–73] New Postal Products Postal Regulatory Commission. Notice. AGENCY: ACTION: The Commission is noticing a recent Postal Service filing for the SUMMARY: PO 00000 Frm 00124 Fmt 4703 Sfmt 4703 Commission’s consideration concerning a negotiated service agreement. This notice informs the public of the filing, invites public comment, and takes other administrative steps. DATES: Comments are due: February 26, 2021. ADDRESSES: Submit comments electronically via the Commission’s Filing Online system at https:// www.prc.gov. Those who cannot submit comments electronically should contact the person identified in the FOR FURTHER INFORMATION CONTACT section by telephone for advice on filing alternatives. FOR FURTHER INFORMATION CONTACT: David A. Trissell, General Counsel, at 202–789–6820. SUPPLEMENTARY INFORMATION: Table of Contents I. Introduction II. Docketed Proceeding(s) I. Introduction The Commission gives notice that the Postal Service filed request(s) for the Commission to consider matters related to negotiated service agreement(s). The request(s) may propose the addition or removal of a negotiated service agreement from the market dominant or the competitive product list, or the modification of an existing product currently appearing on the market dominant or the competitive product list. Section II identifies the docket number(s) associated with each Postal Service request, the title of each Postal Service request, the request’s acceptance date, and the authority cited by the Postal Service for each request. For each request, the Commission appoints an officer of the Commission to represent the interests of the general public in the proceeding, pursuant to 39 U.S.C. 505 (Public Representative). Section II also establishes comment deadline(s) pertaining to each request. The public portions of the Postal Service’s request(s) can be accessed via the Commission’s website (https:// www.prc.gov). Non-public portions of the Postal Service’s request(s), if any, can be accessed through compliance with the requirements of 39 CFR 3011.301.1 The Commission invites comments on whether the Postal Service’s request(s) in the captioned docket(s) are consistent with the policies of title 39. For request(s) that the Postal Service states 1 See Docket No. RM2018–3, Order Adopting Final Rules Relating to Non-Public Information, June 27, 2018, Attachment A at 19–22 (Order No. 4679). E:\FR\FM\24FEN1.SGM 24FEN1

Agencies

[Federal Register Volume 86, Number 35 (Wednesday, February 24, 2021)]
[Notices]
[Pages 11339-11340]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-03789]


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OFFICE OF PERSONNEL MANAGEMENT


Comment Request for Review of a Revised Information Collection: 
Customer Satisfaction Surveys

AGENCY: Office of Personnel Management.

ACTION: 60-Day notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Office of Personnel Management (OPM) intends to submit to 
the Office of Management and Budget (OMB) a request for review of a 
currently approved collection, Customer Satisfaction Surveys. Approval 
of these surveys is necessary to collect information on Federal agency 
and program performance.

DATES: Comments are encouraged and will be accepted until April 26, 
2021.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to Human Resources Strategy and 
Evaluation Solutions, Office of Personnel Management, 1900 E Street, RM 
2469 NW, Washington, DC 20415, Attention: Coty Hoover, C/O Henry 
Thibodeaux, or via email to [email protected].

FOR FURTHER INFORMATION CONTACT: A copy of this information collection 
request (ICR), with applicable supporting documentation, may be 
obtained by contacting Human Resources Strategy and Evaluation 
Solutions, Office of Personnel Management, 1900 E Street, RM 2469 NW, 
Washington, DC 20415, Attention: Coty Hoover, C/O Henry Thibodeaux, via 
email to [email protected], or 202-606-8001.

SUPPLEMENTARY INFORMATION: As required by the Paperwork Reduction Act 
of 1995, (Pub. L. 104-13, 44 U.S.C. chapter 35) as amended by the 
Clinger-Cohen Act (Pub. L. 104-106), OPM is soliciting comments for 
this collection. The previous collection (OMB No. 3206-0236, published 
in the Federal Register on December 27, 2017 at 82 FR 61340) has a 
clearance that expires September 30, 2021. Comments are particularly 
invited on:

    1. Whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    2. Whether our estimate of the public burden of this collection 
is accurate, and based on valid assumptions and methodology; and
    3. Ways in which we can minimize the burden of the collection of 
information on those who are to respond, through the use of the 
appropriate technological collection techniques or other forms of 
information technology.

OPM's Human Resources Strategy and Evaluation Solutions performs 
assessment and related consultation activities for Federal agencies on 
a reimbursable basis. The assessment is authorized by various statutes 
and regulations: Section 4702 of Title 5, U.S.C.; E.O. 12862; E.O. 
13715; Section 1128 of the National Defense Authorization Act for 
Fiscal Year 2004, Public Law 108-136; 5 U.S.C. 1101 note, 1103(a)(5), 
1104, 1302, 3301, 3302, 4702, 7701 note; E.O. 13197, 66 FR 7853, 3 CFR 
748 (2002); E.O. 10577, 12 FR 1259, 3 CFR, 1954-1958 Comp., p. 218; and 
Section 4703 of Title 5, United States Code.
    This collection request includes surveys we currently use and plan 
to use during the next three years to measure agency performance in 
providing services to meet customer needs. These surveys consist of 
Likert-type, mark-one, and mark-all-that-apply items, and may include a 
small number of open-ended comment items. Administration of OPM's 
Customer Satisfaction Surveys (OMB No. 3206-0236) typically consists of 
approximately 20 standard items drawn from an item bank of 
approximately 50 items; client agencies usually add a small number of 
custom items to assess satisfaction with specific products and 
services. The survey is almost always administered electronically.

Analysis

    Agency: Human Resources Strategy and Evaluation Solutions, Office 
of Personnel Management.
    Title: Customer Satisfaction Surveys
    OMB Number: 3206-0236.
    Frequency: On occasion.
    Affected Public: Individuals and businesses.

[[Page 11340]]

    Number of Respondents: approximately 240,000.
    Estimated Time per Respondent: 7 minutes.
    Total Burden Hours: 28,000 hours.

Office of Personnel Management.
Alexys Stanley,
Regulatory Affairs Analyst.
[FR Doc. 2021-03789 Filed 2-23-21; 8:45 am]
BILLING CODE 6325-43-P


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