Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 9527-9528 [2021-02998]
Download as PDF
Federal Register / Vol. 86, No. 29 / Tuesday, February 16, 2021 / Notices
(9)(B), and 5 U.S.C. App. 2, Section
10(d).
Meeting registration can be completed
at https://snacregister.samhsa.gov/
MeetingList.aspx. Web conference and
call information will be sent after
completing registration. Meeting
information and a roster of DTAB
members may be obtained by accessing
the SAMHSA Advisory Committees
website, https://www.samhsa.gov/
about-us/advisory-councils/meetings or
by contacting the Designated Federal
Officer, Jennifer Fan.
Committee Name: Substance Abuse
and Mental Health Services
Administration, Center for Substance
Abuse Prevention, Drug Testing
Advisory Board.
Dates/Time/Type: March 2, 2021,
from 10:00 a.m. to 2:00 p.m. EST: OPEN,
March 2, 2021, from 2:15 p.m. to 4:30
p.m. EST: CLOSED, March 3, 2021, from
10:00 a.m. to 4:30 p.m. EST: CLOSED.
Place: Substance Abuse and Mental
Health Services Administration, 5600
Fishers Lane, Rockville, MD 20857.
Contact: Jennifer Fan, Senior
Pharmacist, Center for Substance Abuse
Prevention, 5600 Fishers Lane, Room
16N06D, Rockville, Maryland 20857,
Telephone: (240) 276–1759, Email:
jennifer.fan@samhsa.hhs.gov.
Note: For technical reasons, SAMHSA was
unable to provide the normal 15-day advance
noticification of the meeting.
Anastasia Marie Donovan,
Policy Anayst.
[FR Doc. 2021–03065 Filed 2–12–21; 8:45 am]
BILLING CODE 4162–20–P
DEPARTMENT OF HOMELAND
SECURITY
U.S. Customs and Border Protection
[1651–0136]
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
U.S. Customs and Border
Protection (CBP), Department of
Homeland Security.
ACTION: 30-Day notice and request for
comments; extension of an existing
collection of information.
khammond on DSKJM1Z7X2PROD with NOTICES
AGENCY:
The Department of Homeland
Security, U.S. Customs and Border
Protection will be submitting the
following information collection request
to the Office of Management and Budget
(OMB) for review and approval in
accordance with the Paperwork
Reduction Act of 1995 (PRA). The
SUMMARY:
VerDate Sep<11>2014
17:04 Feb 12, 2021
Jkt 253001
information collection is published in
the Federal Register to obtain comments
from the public and affected agencies.
DATES: Comments are encouraged and
must be submitted (no later than March
18, 2021 to be assured of consideration.
ADDRESSES: Written comments and/or
suggestions regarding the item(s)
contained in this notice should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
FOR FURTHER INFORMATION CONTACT:
Requests for additional PRA information
should be directed to Seth Renkema,
Chief, Economic Impact Analysis
Branch, U.S. Customs and Border
Protection, Office of Trade, Regulations
and Rulings, 90 K Street NE, 10th Floor,
Washington, DC 20229–1177,
Telephone number 202–325–0056 or via
email CBP_PRA@cbp.dhs.gov. Please
note that the contact information
provided here is solely for questions
regarding this notice. Individuals
seeking information about other CBP
programs should contact the CBP
National Customer Service Center at
877–227–5511, (TTY) 1–800–877–8339,
or CBP website at https://www.cbp.gov/.
SUPPLEMENTARY INFORMATION: CBP
invites the general public and other
Federal agencies to comment on the
proposed and/or continuing information
collections pursuant to the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.). This proposed information
collection was previously published in
the Federal Register (85 FR 75347) on
November 25, 2020, allowing for a 60day comment period. This notice allows
for an additional 30 days for public
comments. This process is conducted in
accordance with 5 CFR 1320.8. Written
comments and suggestions from the
public and affected agencies should
address one or more of the following
four points: (1) Whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility; (2) the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used; (3)
suggestions to enhance the quality,
utility, and clarity of the information to
be collected; and (4) suggestions to
minimize the burden of the collection of
information on those who are to
respond, including through the use of
appropriate automated, electronic,
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9527
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses. The
comments that are submitted will be
summarized and included in the request
for approval. All comments will become
a matter of public record.
Overview of This Information
Collection
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Number: 1651–0136.
Current Actions: This submission is
being made to extend the expiration
date with no change to the burden
hours.
Type of Review: Extension (without
change).
Affected Public: Individuals and
businesses.
Abstract: Executive Order 12862
directs Federal agencies to provide
service to the public that matches or
exceeds the best service available in the
private sector. In order to work
continuously to ensure that our
programs are effective and meet our
customers’ needs, U.S. Customs and
Border Protection (CBP) (hereafter ‘‘the
Agency’’) seeks to obtain OMB approval
of a generic clearance to collect
qualitative feedback on our service
delivery. By qualitative feedback we
mean information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This collection of information is
necessary to enable CBP to garner
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with our commitment to
improving service delivery. The
information collected from our
customers and stakeholders will help
ensure that users have an effective,
efficient, and satisfying experience with
CBP’s programs. This feedback will
provide insights into customer or
stakeholder perceptions, experiences
and expectations, provide an early
warning of issues with service, or focus
attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between
CBP and its customers and stakeholders.
It will also allow feedback to contribute
directly to the improvement of program
management.
Type of Information Collection:
Comment Cards.
E:\FR\FM\16FEN1.SGM
16FEN1
9528
Federal Register / Vol. 86, No. 29 / Tuesday, February 16, 2021 / Notices
respective fields. FEMA seeks to
appoint individuals to seven (7)
discipline-specific positions on the NAC
and up to four (4) members as
Administrator Selections. If other
positions open during the application
and selection period, FEMA may select
qualified candidates from the pool of
applications.
Estimated Number of Respondents:
10,000.
Estimated Number of Annual
Responses per Respondent: 1.
Estimated Number of Total Annual
Responses: 10,000.
Estimated Time per Response: 3
minutes.
Estimated Total Annual Burden
Hours: 500 hours.
Type of Information Collection:
Customer Surveys.
Estimated Number of Respondents:
290,000.
Estimated Numbers of Annual
Responses per Respondent: 1.
Estimated Number of Total Annual
Responses: 290,000.
Estimated Time per Response: 5
minutes.
Estimated Total Annual Burden
Hours: 24,490.
FEMA will accept applications
until 11:59 p.m. Eastern Time on March
12, 2021.
DATES:
Dated: February 9, 2021.
Seth D. Renkema,
Branch Chief, Economic Impact Analysis
Branch, U.S. Customs and Border Protection.
[FR Doc. 2021–02998 Filed 2–12–21; 8:45 am]
BILLING CODE P
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2007–0008]
Federal Emergency
Management Agency, Department of
Homeland Security.
ACTION: Committee management; request
for applicants for appointment to the
National Advisory Council.
AGENCY:
The Federal Emergency
Management Agency (FEMA) requests
that qualified individuals interested in
serving on the FEMA National Advisory
Council (NAC) apply for appointment as
identified in this notice. Pursuant to the
Post-Katrina Emergency Management
Reform Act of 2006 (PKEMRA), the NAC
advises the FEMA Administrator on all
aspects of emergency management to
incorporate input from and ensure
coordination with State, local, Tribal,
and territorial governments, and the
non-governmental and private sectors
on developing and revising national
plans and strategies, the administration
of and assessment of FEMA’s grant
programs, and the development and
evaluation of risk assessment
methodologies. The NAC consists of up
to thirty-five (35) members, all of whom
are experts and leaders in their
khammond on DSKJM1Z7X2PROD with NOTICES
SUMMARY:
17:04 Feb 12, 2021
Rob
Long, Designated Federal Officer, Office
of the National Advisory Council,
Federal Emergency Management
Agency, 500 C Street SW, Washington,
DC 20472–3184; telephone (202) 646–
2700; email FEMA-NAC@fema.dhs.gov.
For more information on the NAC,
including membership application
instructions, visit https://
www.fema.gov/national-advisorycouncil.
FOR FURTHER INFORMATION CONTACT:
The NAC
is an advisory committee established in
accordance with the provisions of the
Federal Advisory Committee Act
(FACA), 5 U.S.C. Appendix. As required
by PKEMRA, the Secretary of Homeland
Security established the NAC to ensure
effective and ongoing coordination of
Federal preparedness, protection,
response, recovery, and mitigation for
natural disasters, acts of terrorism, and
other man-made disasters. FEMA is
requesting that individuals who are
interested in and qualified to serve on
the NAC apply for appointment to an
open position in one of the following
discipline areas: Cybersecurity (Special
Government Employee (SGE));
Communications (SGE); In-Patient
Medical Providers (SGE); Elected Local
Officials (Representative); Emergency
Management (Representative); and two
open positions for Emergency Response
Providers (Representatives). The
Administrator may appoint up to four
(4) additional candidates to serve as
FEMA Administrator Selections (as SGE
appointments). Please visit https://
www.fema.gov/membershipapplications for further information on
expertise required to fill these positions.
SUPPLEMENTARY INFORMATION:
National Advisory Council
VerDate Sep<11>2014
Please submit application
packages via email to FEMA-NAC@
fema.dhs.gov. Save materials in one file
using the naming convention, ‘‘Last
Name_First Name_NAC Application’’
and attach to the email. The Office of
the National Advisory Council will send
you an email that confirms receipt of
your application and will notify you of
the final status of your application once
FEMA selects new members.
ADDRESSES:
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Appointments will be for three-year
terms commencing December 2021.
The NAC Charter contains more
information and can be found at:
https://www.fema.gov/media-library/
assets/documents/35316.
If you are interested, qualified, and
would like to be considered for
appointment to the NAC, please submit
an application package to the Office of
the NAC as listed in the ADDRESSES
section of this notice. The NAC does not
provide a formal application form;
however, each electronic application
package MUST include the following
information:
• Cover letter, addressed to the Office
of the NAC, that includes or indicates:
Current position title and employer or
organization you represent, home and
work addresses, and preferred telephone
number and email address; the
discipline area position(s) for which you
are qualified; why you are interested in
serving on the NAC; and how you heard
about the solicitation for NAC members;
• A summary of the most important
accomplishments that qualify you to
serve on the NAC, in the form of three
to five (3–5) bullets in less than 75
words total;
• Resume or Curriculum Vitae (CV);
and
• One Letter of Recommendation
addressed to the Office of the NAC.
Your application package must be less
than eight (8) pages to be considered by
FEMA. Information contained in your
application package should indicate
clearly your qualifications to serve on
the NAC and fill one of the current open
positions. FEMA will not consider
incomplete applications. FEMA will
review the information contained in
application packages and make
selections based on: (1) Leadership
attributes; (2) emergency management
experience; (3) expert knowledge in
discipline area; and (4) ability to meet
NAC member expectations. FEMA will
also consider overall NAC composition,
including geographic diversity and mix
of officials, emergency managers, and
emergency response providers from
state, local, and tribal governments,
when selecting members.
Appointees may be designated as an
SGE as defined in section 202(a) of title
18, U.S.C., as a Representative member,
or as an RGE. SGEs speak in a personal
capacity as experts in their field and
Representative members speak for the
stakeholder group they represent.
Candidates selected for appointment as
SGEs are required to complete a new
entrant Confidential Financial
Disclosure Form (Office of Government
Ethics (OGE) Form 450) each year. You
can find this form at the Office of
E:\FR\FM\16FEN1.SGM
16FEN1
Agencies
[Federal Register Volume 86, Number 29 (Tuesday, February 16, 2021)]
[Notices]
[Pages 9527-9528]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-02998]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
U.S. Customs and Border Protection
[1651-0136]
Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery
AGENCY: U.S. Customs and Border Protection (CBP), Department of
Homeland Security.
ACTION: 30-Day notice and request for comments; extension of an
existing collection of information.
-----------------------------------------------------------------------
SUMMARY: The Department of Homeland Security, U.S. Customs and Border
Protection will be submitting the following information collection
request to the Office of Management and Budget (OMB) for review and
approval in accordance with the Paperwork Reduction Act of 1995 (PRA).
The information collection is published in the Federal Register to
obtain comments from the public and affected agencies.
DATES: Comments are encouraged and must be submitted (no later than
March 18, 2021 to be assured of consideration.
ADDRESSES: Written comments and/or suggestions regarding the item(s)
contained in this notice should be sent within 30 days of publication
of this notice to www.reginfo.gov/public/do/PRAMain. Find this
particular information collection by selecting ``Currently under 30-day
Review--Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Requests for additional PRA
information should be directed to Seth Renkema, Chief, Economic Impact
Analysis Branch, U.S. Customs and Border Protection, Office of Trade,
Regulations and Rulings, 90 K Street NE, 10th Floor, Washington, DC
20229-1177, Telephone number 202-325-0056 or via email
[email protected]. Please note that the contact information provided
here is solely for questions regarding this notice. Individuals seeking
information about other CBP programs should contact the CBP National
Customer Service Center at 877-227-5511, (TTY) 1-800-877-8339, or CBP
website at https://www.cbp.gov/.
SUPPLEMENTARY INFORMATION: CBP invites the general public and other
Federal agencies to comment on the proposed and/or continuing
information collections pursuant to the Paperwork Reduction Act of 1995
(44 U.S.C. 3501 et seq.). This proposed information collection was
previously published in the Federal Register (85 FR 75347) on November
25, 2020, allowing for a 60-day comment period. This notice allows for
an additional 30 days for public comments. This process is conducted in
accordance with 5 CFR 1320.8. Written comments and suggestions from the
public and affected agencies should address one or more of the
following four points: (1) Whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency, including whether the information will have practical
utility; (2) the accuracy of the agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used; (3) suggestions to enhance the
quality, utility, and clarity of the information to be collected; and
(4) suggestions to minimize the burden of the collection of information
on those who are to respond, including through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques or other forms of information technology, e.g., permitting
electronic submission of responses. The comments that are submitted
will be summarized and included in the request for approval. All
comments will become a matter of public record.
Overview of This Information Collection
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Number: 1651-0136.
Current Actions: This submission is being made to extend the
expiration date with no change to the burden hours.
Type of Review: Extension (without change).
Affected Public: Individuals and businesses.
Abstract: Executive Order 12862 directs Federal agencies to provide
service to the public that matches or exceeds the best service
available in the private sector. In order to work continuously to
ensure that our programs are effective and meet our customers' needs,
U.S. Customs and Border Protection (CBP) (hereafter ``the Agency'')
seeks to obtain OMB approval of a generic clearance to collect
qualitative feedback on our service delivery. By qualitative feedback
we mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study.
This collection of information is necessary to enable CBP to garner
customer and stakeholder feedback in an efficient, timely manner, in
accordance with our commitment to improving service delivery. The
information collected from our customers and stakeholders will help
ensure that users have an effective, efficient, and satisfying
experience with CBP's programs. This feedback will provide insights
into customer or stakeholder perceptions, experiences and expectations,
provide an early warning of issues with service, or focus attention on
areas where communication, training or changes in operations might
improve delivery of products or services. These collections will allow
for ongoing, collaborative and actionable communications between CBP
and its customers and stakeholders. It will also allow feedback to
contribute directly to the improvement of program management.
Type of Information Collection: Comment Cards.
[[Page 9528]]
Estimated Number of Respondents: 10,000.
Estimated Number of Annual Responses per Respondent: 1.
Estimated Number of Total Annual Responses: 10,000.
Estimated Time per Response: 3 minutes.
Estimated Total Annual Burden Hours: 500 hours.
Type of Information Collection: Customer Surveys.
Estimated Number of Respondents: 290,000.
Estimated Numbers of Annual Responses per Respondent: 1.
Estimated Number of Total Annual Responses: 290,000.
Estimated Time per Response: 5 minutes.
Estimated Total Annual Burden Hours: 24,490.
Dated: February 9, 2021.
Seth D. Renkema,
Branch Chief, Economic Impact Analysis Branch, U.S. Customs and Border
Protection.
[FR Doc. 2021-02998 Filed 2-12-21; 8:45 am]
BILLING CODE P