Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of Information Collection: Renewal of AVIATOR Customer Satisfaction Survey, 7919-7920 [2021-02130]
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Federal Register / Vol. 86, No. 20 / Tuesday, February 2, 2021 / Notices
SMALL BUSINESS ADMINISTRATION
[Disaster Declaration # 16828 and # 16829;
Louisiana Disaster Number LA–00108]
Presidential Declaration Amendment of
a Major Disaster for Public Assistance
Only for the State of Louisiana
U.S. Small Business
Administration.
ACTION: Amendment 1.
AGENCY:
SUMMARY: This is an amendment of the
Presidential declaration of a major
disaster for Public Assistance Only for
the State of Louisiana (FEMA–4570–
DR), dated 12/23/2020.
Incident: Hurricane Delta.
Incident Period: 10/06/2020 through
10/10/2020.
DATES: Issued on 01/27/2021.
Physical Loan Application Deadline
Date: 02/22/2021.
Economic Injury (EIDL) Loan
Application Deadline Date: 09/23/2021.
ADDRESSES: Submit completed loan
applications to: U.S. Small Business
Administration, Processing and
Disbursement Center, 14925 Kingsport
Road, Fort Worth, TX 76155.
FOR FURTHER INFORMATION CONTACT: A.
Escobar, Office of Disaster Assistance,
U.S. Small Business Administration,
409 3rd Street SW, Suite 6050,
Washington, DC 20416, (202) 205–6734.
SUPPLEMENTARY INFORMATION: The notice
of the President’s major disaster
declaration for Private Non-Profit
organizations in the State of Louisiana,
dated 12/23/2020, is hereby amended to
include the following areas as adversely
affected by the disaster.
Primary Parishes: Acadia, Caldwell,
Cameron, Catahoula, East Feliciana,
Evangeline, Jefferson Davis,
Richland, Union.
All other information in the original
declaration remains unchanged.
(Catalog of Federal Domestic Assistance
Number 59008)
Cynthia Pitts,
Acting Associate Administrator for Disaster
Assistance.
[FR Doc. 2021–02143 Filed 2–1–21; 8:45 am]
Thursday, February, 25, 2021, from
11:00 a.m. until approximately 2:30
p.m. Based on federal and state
guidance in response to the Covid–19
pandemic this meeting will be held
virtually. The meeting will be made
available to the public; see below.
The Overseas Schools Advisory
Council works closely with the U.S.
business community on improving
those American-sponsored schools
overseas that are assisted by the
Department of State and attended by
dependents of U.S. government
employees, and the children of
employees of U.S. corporations and
foundations abroad.
This meeting will deal with issues
related to the work and the support
provided by the Overseas Schools
Advisory Council to the Americansponsored overseas schools. There will
be a report and discussion about the
status of the Council-sponsored Child
Protection Project and discussion on the
most recent project addressing school
based mental health issues. Moreover,
the Regional Education Officers in the
Office of Overseas Schools will make
presentations on the activities and
initiatives in the American-sponsored
overseas schools.
Members of the public may attend the
meeting virtually and join in the
discussion, subject to the instructions of
the Chair. Members of the public who
plan to virtually attend should advise
the office of Mr. Thomas Shearer,
Department of State, Office of Overseas
Schools, telephone 202–261–8200, prior
to February 18, 2021. Any requests for
reasonable accommodation should also
be made by that date. Interested
members of the public will be asked to
provide their name and preferred email
address, and a valid link will be sent
prior to the meeting. The link provided
to attendees should not be shared with
other individuals.
Thomas P. Shearer,
Executive Secretary, Overseas Schools
Advisory Council.
[FR Doc. 2021–02157 Filed 2–1–21; 8:45 am]
BILLING CODE 8026–03–P
BILLING CODE 4710–24–P
jbell on DSKJLSW7X2PROD with NOTICES
DEPARTMENT OF STATE
[Public Notice 11341]
Overseas Schools Advisory Council
Notice of Meeting
The Overseas Schools Advisory
Council, Department of State, will hold
its Winter Committee Meeting on
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19:08 Feb 01, 2021
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7919
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[Docket No. 2120–0076]
Agency Information Collection
Activities: Requests for Comments;
Clearance of Renewed Approval of
Information Collection: Renewal of
AVIATOR Customer Satisfaction
Survey
Federal Aviation
Administration (FAA), DOT.
ACTION: Notice and request for
comments.
AGENCY:
SUMMARY: In accordance with the
Paperwork Reduction Act of 1995, FAA
invites public comments about our
intention to request the Office of
Management and Budget (OMB)
approval to renew an information
collection. The collection involves online, electronic applicant (customer)
answers to standard survey questions.
The questions are presented as multiple
choice selections and free-form text
areas where applicants can choose their
desired answer and, if they wish, add
additional comments. The information
to be collected will be used to and is
necessary to gage the level of user
satisfaction with the AVIATOR system.
Additionally, the surveys are used to
obtain benchmarking and feedback to
ensure quality.
DATES: Written comments should be
submitted by April 5, 2021.
ADDRESSES: Please send written
comments:
By Electronic Docket:
www.regulations.gov (Enter docket
number into search field).
By mail: Toni Main-Valentin, Federal
Aviation Administration, AHP–100,
6500 S MacArthur Blvd., Oklahoma
City, OK 73169.
By email: toni.main-valentin@faa.gov.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including (a)
Whether the proposed collection of
information is necessary for FAA’s
performance; (b) the accuracy of the
estimated burden; (c) ways for FAA to
enhance the quality, utility and clarity
of the information collection; and (d)
ways that the burden could be
minimized without reducing the quality
of the collected information. The agency
will summarize and/or include your
comments in the request for OMB’s
clearance of this information collection.
FOR FURTHER INFORMATION CONTACT: Toni
Main-Valentin by email at: Toni.MainValentin@faa.gov; phone: 405–954–
0870.
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7920
Federal Register / Vol. 86, No. 20 / Tuesday, February 2, 2021 / Notices
jbell on DSKJLSW7X2PROD with NOTICES
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120–0076.
Title: AVIATOR Customer
Satisfaction Survey.
Form Numbers: N/A (electronic).
Type of Review: Renewal of an
information collection.
Background: The Government
Performance and Results Act of 1993
(GPRA) Section 2(b)(3) requires agencies
to ‘‘improve Federal program
effectiveness and public accountability
by promoting a new focus on results,
service quality, and customer
satisfaction’’. In addition, as stated in
the White House ‘‘Memorandum for
Heads of Executive Departments and
Agencies’’ regarding Executive Order
No. 12862, ‘‘the actions the order
prescribes, such as surveying customers,
surveying employees, and
benchmarking, shall be continuing
agency activities’’. This collection
supports the above directives as well as
the DOT strategic goal of Organizational
Excellence.
In compliance with the Government
Paperwork Elimination Act (GPEA), all
of our data collection will be 100%
electronic using an online form;
Applicants will be asked to complete
the survey just before they exit the
system. This survey is designed to
identify potential problems with FAA’s
automated staffing solutions, as well as
to evaluate customer satisfaction with
the on-line application process. The
information is not gathered by any other
collection. It will be difficult, if not
impossible to improve our overall
performance and customer satisfaction
without using this survey.
Respondents: Completion of the
Survey is completely optional. It is
presented electronically to all
individuals who apply on job vacancy
announcements for FAA employment. If
the applicant chooses not to complete
the Survey at the time of application the
Survey will be available if/when the
individual returns to the AVIATOR
system to update their job application or
when they elect to review their
application status.
Frequency: On every job vacancy
announcement for each individual
applicant (unless the individual
completes the Survey on an
announcement; in this situation, the
Survey is no longer presented to the
applicant for this vacancy
announcement).
Estimated Average Burden per
Response: We estimate that it will take
each of our 138,953 (total for 2019)
applicants three minutes to complete
one survey for a total of 416,859 hours
if all applicants choose to complete the
survey. Statistics show that an average
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Jkt 253001
of 21.3% of the applicants (13,019 for
2019) complete a survey resulting in an
estimate of 651 total hours.
The survey is presented in three
sections; USAJobs portion of the
application process, FAA portion of the
application process, and the Overall
Application Process. Both the AVIATOR
and USAJobs Process sections begin
with a question to determine if the
applicant is a first-time user of the
particular system (‘‘Was this your first
time applying for a job using the
USAJOBS application process?’’ and
‘‘Was this your first time applying for a
FAA job?’’), followed by ‘‘Yes’’ and
‘‘No’’ optional answers.
In the USAJobs section, applicants are
presented the set of statements below.
They will be asked to give their level of
agreement with each statement by
selecting one of the following five
choices: Strongly agree, agree, disagree,
strongly disagree, or no basis to judge.
Applicant Statements:
(1) Overall, my satisfaction with the
USAJOBS portion of this application
process was positive.
(1) I was able to navigate around the
USAJOBS website with little or no
difficulty.
(2) I was able to complete and/or
upload my resume in USAJOBS with
little or no difficulty.
(3) I was able to successfully upload
and attach my documents in USAJOBS
with little or no difficulty.
(4) I was able to get assistance with
USAJOBS as needed.
Applicants will also be given the
opportunity to add additional comments
in two separate text areas provided in
this section.
In the AVIATOR section, applicants
are presented the set of statements
below. They will be asked to give their
level of agreement with each statement
by selecting one of the following five
choices: Strongly agree, agree, disagree,
strongly disagree, or no basis to judge.
Applicant Statements:
(1) Overall, my satisfaction with the
FAA AVIATOR portion of this
application process was positive.
(2) I was able to navigate around the
FAA AVIATOR website with little or no
difficulty.
(3) I was able to complete and submit
the application with no difficulty (only
applicable to applicants whose
responses met the eligibility
requirements of the position).
(4) The FAA AVIATOR system
notified me when there was a problem
with my application (applicable to
applicants whose responses did NOT
meet the eligibility requirements of the
position).
(5) I was able to get assistance with
the FAA AVIATOR system as needed.
PO 00000
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Fmt 4703
Sfmt 4703
Applicants will also be given the
opportunity to add additional comments
in two separate text areas provided in
this section.
In the Overall Process section,
applicants are presented the set of
statements below. They will be asked to
give their level of agreement with each
statement by selecting one of the
following five choices: Strongly agree,
agree, disagree, strongly disagree, or no
basis to judge.
Applicant Statements:
(1) The steps required to apply for the
position were clear to me.
(2) The transition between USAJOBS
and FAA AVIATOR system was
seamless.
(3) I like being able to store my
resumes and documents and attach
them to my FAA job application(s).
(4) This online process will make it
easier for me to apply to future jobs for
the FAA.
Applicants will also be given the
opportunity to add additional comments
in a single text area in this section.
Estimated Total Annual Burden
Cost of the time burden for
respondents: 13,019 respondents × 0.05
hours × $25.72/hour * = $16,742.43.
(* Source: BLS Mean Hourly Wage for
All Occupations, https://www.bls.gov/
oes/current/oes_nat.htm#00-0000).
Issued in Washington, DC, on January 27,
2021.
Alpha Woodson-Smith,
Computer Scientist, Program Manager,
Federal Aviation Administration, Office of
Finance and Management (AFN), Information
Technology Division (AIT), Enterprise
Program Management Service, Business
Management Portfolio (AEM–320).
[FR Doc. 2021–02130 Filed 2–1–21; 8:45 am]
BILLING CODE 4910–13–P
DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0675]
Agency Information Collection
Activity: (Vetbiz Vendor Information
Pages Verification Program)
Center for Verification and
Evaluation, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:
SUMMARY: Center for Verification and
Evaluation (CVE), Department of
Veterans Affairs (VA), is announcing an
opportunity for public comment on the
proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act (PRA) of
1995, Federal agencies are required to
E:\FR\FM\02FEN1.SGM
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]]>Agencies
[Federal Register Volume 86, Number 20 (Tuesday, February 2, 2021)]
[Notices]
[Pages 7919-7920]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-02130]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[Docket No. 2120-0076]
Agency Information Collection Activities: Requests for Comments;
Clearance of Renewed Approval of Information Collection: Renewal of
AVIATOR Customer Satisfaction Survey
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval to renew an information
collection. The collection involves on-line, electronic applicant
(customer) answers to standard survey questions. The questions are
presented as multiple choice selections and free-form text areas where
applicants can choose their desired answer and, if they wish, add
additional comments. The information to be collected will be used to
and is necessary to gage the level of user satisfaction with the
AVIATOR system. Additionally, the surveys are used to obtain
benchmarking and feedback to ensure quality.
DATES: Written comments should be submitted by April 5, 2021.
ADDRESSES: Please send written comments:
By Electronic Docket: www.regulations.gov (Enter docket number into
search field).
By mail: Toni Main-Valentin, Federal Aviation Administration, AHP-
100, 6500 S MacArthur Blvd., Oklahoma City, OK 73169.
By email: [email protected].
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) Whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
FOR FURTHER INFORMATION CONTACT: Toni Main-Valentin by email at:
[email protected]; phone: 405-954-0870.
[[Page 7920]]
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120-0076.
Title: AVIATOR Customer Satisfaction Survey.
Form Numbers: N/A (electronic).
Type of Review: Renewal of an information collection.
Background: The Government Performance and Results Act of 1993
(GPRA) Section 2(b)(3) requires agencies to ``improve Federal program
effectiveness and public accountability by promoting a new focus on
results, service quality, and customer satisfaction''. In addition, as
stated in the White House ``Memorandum for Heads of Executive
Departments and Agencies'' regarding Executive Order No. 12862, ``the
actions the order prescribes, such as surveying customers, surveying
employees, and benchmarking, shall be continuing agency activities''.
This collection supports the above directives as well as the DOT
strategic goal of Organizational Excellence.
In compliance with the Government Paperwork Elimination Act (GPEA),
all of our data collection will be 100% electronic using an online
form; Applicants will be asked to complete the survey just before they
exit the system. This survey is designed to identify potential problems
with FAA's automated staffing solutions, as well as to evaluate
customer satisfaction with the on-line application process. The
information is not gathered by any other collection. It will be
difficult, if not impossible to improve our overall performance and
customer satisfaction without using this survey.
Respondents: Completion of the Survey is completely optional. It is
presented electronically to all individuals who apply on job vacancy
announcements for FAA employment. If the applicant chooses not to
complete the Survey at the time of application the Survey will be
available if/when the individual returns to the AVIATOR system to
update their job application or when they elect to review their
application status.
Frequency: On every job vacancy announcement for each individual
applicant (unless the individual completes the Survey on an
announcement; in this situation, the Survey is no longer presented to
the applicant for this vacancy announcement).
Estimated Average Burden per Response: We estimate that it will
take each of our 138,953 (total for 2019) applicants three minutes to
complete one survey for a total of 416,859 hours if all applicants
choose to complete the survey. Statistics show that an average of 21.3%
of the applicants (13,019 for 2019) complete a survey resulting in an
estimate of 651 total hours.
The survey is presented in three sections; USAJobs portion of the
application process, FAA portion of the application process, and the
Overall Application Process. Both the AVIATOR and USAJobs Process
sections begin with a question to determine if the applicant is a
first-time user of the particular system (``Was this your first time
applying for a job using the USAJOBS application process?'' and ``Was
this your first time applying for a FAA job?''), followed by ``Yes''
and ``No'' optional answers.
In the USAJobs section, applicants are presented the set of
statements below. They will be asked to give their level of agreement
with each statement by selecting one of the following five choices:
Strongly agree, agree, disagree, strongly disagree, or no basis to
judge.
Applicant Statements:
(1) Overall, my satisfaction with the USAJOBS portion of this
application process was positive.
(1) I was able to navigate around the USAJOBS website with little
or no difficulty.
(2) I was able to complete and/or upload my resume in USAJOBS with
little or no difficulty.
(3) I was able to successfully upload and attach my documents in
USAJOBS with little or no difficulty.
(4) I was able to get assistance with USAJOBS as needed.
Applicants will also be given the opportunity to add additional
comments in two separate text areas provided in this section.
In the AVIATOR section, applicants are presented the set of
statements below. They will be asked to give their level of agreement
with each statement by selecting one of the following five choices:
Strongly agree, agree, disagree, strongly disagree, or no basis to
judge.
Applicant Statements:
(1) Overall, my satisfaction with the FAA AVIATOR portion of this
application process was positive.
(2) I was able to navigate around the FAA AVIATOR website with
little or no difficulty.
(3) I was able to complete and submit the application with no
difficulty (only applicable to applicants whose responses met the
eligibility requirements of the position).
(4) The FAA AVIATOR system notified me when there was a problem
with my application (applicable to applicants whose responses did NOT
meet the eligibility requirements of the position).
(5) I was able to get assistance with the FAA AVIATOR system as
needed.
Applicants will also be given the opportunity to add additional
comments in two separate text areas provided in this section.
In the Overall Process section, applicants are presented the set of
statements below. They will be asked to give their level of agreement
with each statement by selecting one of the following five choices:
Strongly agree, agree, disagree, strongly disagree, or no basis to
judge.
Applicant Statements:
(1) The steps required to apply for the position were clear to me.
(2) The transition between USAJOBS and FAA AVIATOR system was
seamless.
(3) I like being able to store my resumes and documents and attach
them to my FAA job application(s).
(4) This online process will make it easier for me to apply to
future jobs for the FAA.
Applicants will also be given the opportunity to add additional
comments in a single text area in this section.
Estimated Total Annual Burden
Cost of the time burden for respondents: 13,019 respondents x 0.05
hours x $25.72/hour * = $16,742.43. (* Source: BLS Mean Hourly Wage for
All Occupations, https://www.bls.gov/oes/current/oes_nat.htm#00-0000).
Issued in Washington, DC, on January 27, 2021.
Alpha Woodson-Smith,
Computer Scientist, Program Manager, Federal Aviation Administration,
Office of Finance and Management (AFN), Information Technology Division
(AIT), Enterprise Program Management Service, Business Management
Portfolio (AEM-320).
[FR Doc. 2021-02130 Filed 2-1-21; 8:45 am]
BILLING CODE 4910-13-P
