Proposed Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 81873-81874 [2020-27722]

Download as PDF Federal Register / Vol. 85, No. 243 / Thursday, December 17, 2020 / Notices the close of the comment period, is available through the site’s ‘‘User Tips’’ link. Title: Rural Community Development Initiative. OMB Number: 0575–0180. Expiration Date of Approval: July 31, 2021. Type of Request: Revision of a currently approved information collection. Abstract: RHS, an Agency within the USDA Rural Development mission area, will administer the RCDI grant program through their Community Facilities Division. The intent of the RCDI grant program is to develop the capacity and ability of rural area recipients to undertake projects through a program of technical assistance provided by qualified intermediary organizations. The eligible recipients are nonprofit organizations, low-income rural communities, or federally recognized Indian tribes. The intermediary may be a qualified private, nonprofit, or public (including tribal) organization. The intermediary is the applicant. The intermediary must have been organized a minimum of 3 years at the time of application. The intermediary will be required to provide matching funds, in the form of cash or committed funding, in an amount at least equal to the RCDI grant. Estimate of Burden: Public reporting burden for this collection of information is estimated to average 1.34 hours per response. Respondents: Intermediaries and recipients. Estimated Number of Respondents: 90. Estimated Number of Responses per Respondent: 34.78. Estimated Number of Responses: 3,130. Estimated Total Annual Burden on Respondents: 4,194. Copies of this information collection can be obtained from Pamela Bennett, Rural Development Innovation Center, Regulations Management Division, at (202) 720–9639. All responses to this notice will be summarized and included in the request for OMB approval. All comments will also become a matter of public record. Elizabeth Green, Acting Administrator, Rural Housing Service. [FR Doc. 2020–27775 Filed 12–16–20; 8:45 am] BILLING CODE 3410–XV–P VerDate Sep<11>2014 18:52 Dec 16, 2020 Jkt 253001 ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD [Docket No. ATBCB–2020–0005] Proposed Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Architectural and Transportation Barriers Compliance Board. ACTION: Notice and request for comments. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (PRA), the Architectural and Transportation Barriers Compliance Board (Access Board) invites comment on the proposed extension of its existing generic clearance for the collection of qualitative feedback on agency service delivery, which was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public expires in January 2021. (OMB Control No. 3014– 0011). This information collection on service delivery. With this notice, the Access Board solicits comments on extension of its existing generic clearance without change. Following review of comments received in response to this 60-day notice, the Access Board intends to submit a request to the Office of Management and Budget (OMB) to renew its generic clearance for collection of qualitative feedback for another three-year term. DATES: Submit comments by February 16, 2021. ADDRESSES: You may submit comments, by any of the following methods: • Federal eRulemaking Portal: http:// www.regulations.gov. Follow the directions for sending comments. • Email: spiegel@access-board.gov. Include ATBCB–2020–0005 in the subject line of the message. Instructions: All submissions received must include the agency name and docket number for this Notice (ATBCB– 2020–0005). All comments received, including any personal information provided, will be posted without change to http://www.regulations.gov. For this reason, please do not include information of a confidential nature in your comments, such as sensitive personal or proprietary information. For additional submission methods, please contact the person identified below for availability information. FOR FURTHER INFORMATION CONTACT: Frances Spiegel, Attorney Advisor, SUMMARY: PO 00000 Frm 00005 Fmt 4703 Sfmt 4703 81873 Office of General Counsel, U.S. Access Board, 1331 F Street NW, Suite 1000, Washington, DC 20004–1111. Phone: 202–272–0041 (voice). Email: spiegel@ access-board.gov. SUPPLEMENTARY INFORMATION: A. Background Under the PRA and its implementing regulations (5 CFR part 1320), Federal agencies must obtain approval from OMB for each collection of information they conduct or sponsor (e.g., contractually-required information collection by a third-party). ‘‘Collection of information,’’ within the meaning of the PRA, includes agency requests that pose identical questions to, or impose reporting or recording keeping obligations on, ten or more persons, regardless of whether response to such request is mandatory or voluntary. See 5 CFR 1320.3(c); see also 44 U.S.C. 3502(3). Before seeking clearance from OMB, agencies are generally required, among other things, to publish a 60-day notice in the Federal Register concerning any proposed information collection—including extension of a previously-approved collection—and provide an opportunity for comment. See 44 U.S.C. 3506(c)(2)(A); 5 CFR 1320.8(d)(1). B. Proposed Renewal of Information Collection Request The Access Board is providing notice of its intent to seek renewal of its existing generic clearance for the collection of qualitative feedback with regard to agency services delivered by its Office of Technical and Information Services (OTIS) and Architectural Barriers Act (ABA) compliance and enforcement program. To date, we have found the feedback garnered through qualitative customer satisfaction surveys (and similar information collections) to be beneficial, by providing useful insights in experiences, perceptions, opinions, and expectations regarding Access Board services or focusing attention on areas in need of improvement. We thus intend to seek approval to continue our current efforts to solicit qualitative customer feedback by seeking input from customers across our agency programs and services. Online surveys will be used unless the customer contacts the agency by phone for technical assistance or an individual otherwise expresses a preference for another survey format (i.e., fillable form in portable document format or paper survey). In addition, paper surveys may be used to garner feedback from participants at in-person trainings or similar events. OMB Control Number: 3014–0011. E:\FR\FM\17DEN1.SGM 17DEN1 81874 Federal Register / Vol. 85, No. 243 / Thursday, December 17, 2020 / Notices Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Type of Request: Extension without change. Abstract: The proposed information collection activity facilitates collection of qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Federal Government’s commitment to improving service delivery. By qualitative feedback we mean information collections that provide useful insights on perceptions and opinions but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insight into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of services. These collections will allow for ongoing, collaborative, and actionable communications between the Access Board and its customers and stakeholders. Respondents/Affected Public: Individuals and Households; Businesses and Organizations; State, Local or Tribal Government. Burden Estimates: In the table below (Table 1), the Access Board provides estimates for the annual reporting burden for the information collections proposed under this renewed generic information collection request. (The Access Board does not anticipate incurring any capital or other direct costs associated with this information collection. Nor will there be any costs to respondents, other than their time.) TABLE 1—ESTIMATED ANNUAL BURDEN HOURS Number of respondents Type of collection Average response time (mins.) Frequency of response (per year) Total burden (hours) Customer feedback surveys—Office of Technical and Information Services Customer feedback survey: ABA Compliance and enforcement program ..... 3,830 40 1 1 4 4 255 3 Totals ........................................................................................................ 3,870 n/a n/a 258 (Note: Total burden hours per collection rounded to the nearest full hour.) Request for Comment: The Access Board seeks comment on any aspect of the proposed renewal of its existing generic clearance for the collection of qualitative feedback on agency service delivery, including (a) whether the proposed collection of information is necessary for the Access Board’s performance; (b) the accuracy of the estimated burden; (c) ways for the Access Board to enhance the quality, utility, and clarity of the information collection; and (d) ways that the burden could be minimized without reducing the quality of the collected information. Comments will be summarized and included in our request for OMB’s approval of renewal of our existing generic clearance. Gretchen Jacobs, Interim Executive Director. [FR Doc. 2020–27722 Filed 12–16–20; 8:45 am] BILLING CODE 8150–01–P DEPARTMENT OF COMMERCE Census Bureau Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Comment Request; Quarterly Survey of Plant Capacity Utilization U.S. Census Bureau, Commerce. AGENCY: VerDate Sep<11>2014 18:52 Dec 16, 2020 Jkt 253001 Notice of information collection, request for comment. ACTION: The Department of Commerce, in accordance with the Paperwork Reduction Act (PRA) of 1995, invites the general public and other Federal agencies to comment on proposed, and continuing information collections, which helps us assess the impact of our information collection requirements and minimize the public’s reporting burden. The purpose of this notice is to allow for 60 days of public comment on the proposed extension of the Quarterly Survey of Plant Capacity Utilization prior to the submission of the information collection request (ICR) to OMB for approval. DATES: To ensure consideration, comments regarding this proposed information collection must be received on or before February 16, 2021. ADDRESSES: Interested persons are invited to submit written comments by email to Thomas.J.Smith@census.gov. Please reference Quarterly Survey of Plant Capacity Utilization in the subject line of your comments. You may also submit comments, identified by Docket Number USBC–2020–0032, to the Federal e-Rulemaking Portal: http:// www.regulations.gov. All comments received are part of the public record. No comments will be posted to http:// www.regulations.gov for public viewing until after the comment period has closed. Comments will generally be posted without change. All Personally SUMMARY: PO 00000 Frm 00006 Fmt 4703 Sfmt 4703 Identifiable Information (for example, name and address) voluntarily submitted by the commenter may be publicly accessible. Do not submit Confidential Business Information or otherwise sensitive or protected information. You may submit attachments to electronic comments in Microsoft Word, Excel, or Adobe PDF file formats. FOR FURTHER INFORMATION CONTACT: Requests for additional information or specific questions related to collection activities should be directed to Mary Susan Bucci, Chief Economic Reimbursable Surveys Division, (301) 763–4639, and Mary.Susan.Bucci@ census.gov. SUPPLEMENTARY INFORMATION: I. Abstract The Census Bureau plans to request an extension of the current OMB clearance for the Quarterly Survey of Plant Capacity Utilization (SPC). The SPC is conducted quarterly, collecting from manufacturing plants and publishers, the value of actual production, the value of production that could have been achieved if operating at ‘‘full production’’ levels, and the value of production that could have been achieved if operating at ‘‘national emergency’’ levels. The survey also collects data on work patterns by shift. These data include hours in operations, production workers, and plant hours worked. E:\FR\FM\17DEN1.SGM 17DEN1

Agencies

[Federal Register Volume 85, Number 243 (Thursday, December 17, 2020)]
[Notices]
[Pages 81873-81874]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-27722]


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ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD

[Docket No. ATBCB-2020-0005]


Proposed Submission of Information Collection for OMB Review; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Architectural and Transportation Barriers Compliance Board.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Architectural and Transportation Barriers Compliance Board (Access 
Board) invites comment on the proposed extension of its existing 
generic clearance for the collection of qualitative feedback on agency 
service delivery, which was developed as part of a Federal Government-
wide effort to streamline the process for seeking feedback from the 
public expires in January 2021. (OMB Control No. 3014-0011). This 
information collection on service delivery. With this notice, the 
Access Board solicits comments on extension of its existing generic 
clearance without change. Following review of comments received in 
response to this 60-day notice, the Access Board intends to submit a 
request to the Office of Management and Budget (OMB) to renew its 
generic clearance for collection of qualitative feedback for another 
three-year term.

DATES: Submit comments by February 16, 2021.

ADDRESSES: You may submit comments, by any of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the directions for sending comments.
     Email: board.gov">[email protected]board.gov. Include ATBCB-2020-0005 
in the subject line of the message.
    Instructions: All submissions received must include the agency name 
and docket number for this Notice (ATBCB-2020-0005). All comments 
received, including any personal information provided, will be posted 
without change to http://www.regulations.gov. For this reason, please 
do not include information of a confidential nature in your comments, 
such as sensitive personal or proprietary information. For additional 
submission methods, please contact the person identified below for 
availability information.

FOR FURTHER INFORMATION CONTACT: Frances Spiegel, Attorney Advisor, 
Office of General Counsel, U.S. Access Board, 1331 F Street NW, Suite 
1000, Washington, DC 20004-1111. Phone: 202-272-0041 (voice). Email: 
board.gov">[email protected]board.gov.

SUPPLEMENTARY INFORMATION:

A. Background

    Under the PRA and its implementing regulations (5 CFR part 1320), 
Federal agencies must obtain approval from OMB for each collection of 
information they conduct or sponsor (e.g., contractually-required 
information collection by a third-party). ``Collection of 
information,'' within the meaning of the PRA, includes agency requests 
that pose identical questions to, or impose reporting or recording 
keeping obligations on, ten or more persons, regardless of whether 
response to such request is mandatory or voluntary. See 5 CFR 
1320.3(c); see also 44 U.S.C. 3502(3). Before seeking clearance from 
OMB, agencies are generally required, among other things, to publish a 
60-day notice in the Federal Register concerning any proposed 
information collection--including extension of a previously-approved 
collection--and provide an opportunity for comment. See 44 U.S.C. 
3506(c)(2)(A); 5 CFR 1320.8(d)(1).

B. Proposed Renewal of Information Collection Request

    The Access Board is providing notice of its intent to seek renewal 
of its existing generic clearance for the collection of qualitative 
feedback with regard to agency services delivered by its Office of 
Technical and Information Services (OTIS) and Architectural Barriers 
Act (ABA) compliance and enforcement program. To date, we have found 
the feedback garnered through qualitative customer satisfaction surveys 
(and similar information collections) to be beneficial, by providing 
useful insights in experiences, perceptions, opinions, and expectations 
regarding Access Board services or focusing attention on areas in need 
of improvement. We thus intend to seek approval to continue our current 
efforts to solicit qualitative customer feedback by seeking input from 
customers across our agency programs and services. Online surveys will 
be used unless the customer contacts the agency by phone for technical 
assistance or an individual otherwise expresses a preference for 
another survey format (i.e., fillable form in portable document format 
or paper survey). In addition, paper surveys may be used to garner 
feedback from participants at in-person trainings or similar events.
    OMB Control Number: 3014-0011.

[[Page 81874]]

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Type of Request: Extension without change.
    Abstract: The proposed information collection activity facilitates 
collection of qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Federal Government's 
commitment to improving service delivery. By qualitative feedback we 
mean information collections that provide useful insights on 
perceptions and opinions but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insight into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training, or changes in operations might improve delivery of services. 
These collections will allow for ongoing, collaborative, and actionable 
communications between the Access Board and its customers and 
stakeholders.
    Respondents/Affected Public: Individuals and Households; Businesses 
and Organizations; State, Local or Tribal Government.
    Burden Estimates: In the table below (Table 1), the Access Board 
provides estimates for the annual reporting burden for the information 
collections proposed under this renewed generic information collection 
request. (The Access Board does not anticipate incurring any capital or 
other direct costs associated with this information collection. Nor 
will there be any costs to respondents, other than their time.)

                                     Table 1--Estimated Annual Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                   Frequency of       Average
               Type of collection                    Number of     response (per   response time   Total burden
                                                    respondents        year)          (mins.)         (hours)
----------------------------------------------------------------------------------------------------------------
Customer feedback surveys--Office of Technical             3,830               1               4             255
 and Information Services.......................
Customer feedback survey: ABA Compliance and                  40               1               4               3
 enforcement program............................
                                                 ---------------------------------------------------------------
    Totals......................................           3,870             n/a             n/a             258
----------------------------------------------------------------------------------------------------------------
(Note: Total burden hours per collection rounded to the nearest full hour.)

    Request for Comment: The Access Board seeks comment on any aspect 
of the proposed renewal of its existing generic clearance for the 
collection of qualitative feedback on agency service delivery, 
including (a) whether the proposed collection of information is 
necessary for the Access Board's performance; (b) the accuracy of the 
estimated burden; (c) ways for the Access Board to enhance the quality, 
utility, and clarity of the information collection; and (d) ways that 
the burden could be minimized without reducing the quality of the 
collected information. Comments will be summarized and included in our 
request for OMB's approval of renewal of our existing generic 
clearance.

Gretchen Jacobs,
Interim Executive Director.
[FR Doc. 2020-27722 Filed 12-16-20; 8:45 am]
BILLING CODE 8150-01-P