Implementing Kari's Law and RAY BAUM'S Act; Inquiry Concerning 911 Access, Routing, and Location in Enterprise Communications Systems; Amending the Definition of Interconnected VoIP Service, 78018-78022 [2020-25879]

Download as PDF khammond on DSKJM1Z7X2PROD with RULES 78018 Federal Register / Vol. 85, No. 233 / Thursday, December 3, 2020 / Rules and Regulations 86. The Commission considered but declined to adopt the industry’s ‘‘hybrid’’ definition of ‘‘site.’’ Adopting that proposal would risk permitting a tower owner to file an eligible facilities request even if it may have substantially increased the size of a tower site prior to the adoption of this Report and Order and without any necessary approval from a locality. It agreed with localities’ concerns on the industry’s proposed definition, and found that our revision addresses them by ensuring that a locality has reviewed and approved the eligible support structure that is the subject of the eligible facilities request outside of the section 6409(a) process, while recognizing that the boundaries may have changed since the locality initially approved the eligible support structure. It also considered and rejected a proposal that would risk creating a loophole whereby a tower owner could use the issuance of a permit—which does not necessarily involve a locality’s review of the eligible support structure, and thus would not necessarily provide an opportunity for the locality to take into account an increase in the size of the site associated with that structure— to justify expansion of the site without proper local approval. On balance, the Commission believes the revisions adopted in the Report and Order best achieve the Commission’s goals while at the same time minimize or further reduce the economic impact on small entities, including small state and local government jurisdictions. 87. The Commission also considered, but declined to adopt, NATOA and Local Governments proposal that, to the extent the Commission revises it ‘‘substantial change’’ definition, the compound expansion standard should be ‘‘the lesser of the following distance[s] from the current site (not including easements related to the site): a. 20% of the length or width of the current site measured as a longitudinal or latitudinal line from the current site to the excavation or deployment; or b. 30 feet.’’ The Commission declined to adopt this proposal because it concluded that, on balance, the potential problems it could create outweigh the potential benefits it could achieve. The Commission reasoned that the standard of ‘‘20% of the length or width of the current site’’ would be difficult to administer, given that a site boundary is not necessarily a symmetrical shape. In addition, while the record supports the determination that a 30-foot expansion would be sufficient to accommodate minor equipment additions, the record does not provide support for the VerDate Sep<11>2014 15:55 Dec 02, 2020 Jkt 253001 determination that the ‘‘20%’’ standard would accomplish this goal. Moreover, adopting the ‘‘20%’’ proposal would provide limited additional benefit in addressing the concern raised by NATOA and Local Governments. Because a small tower site typically is associated with a small tower that has limited space for additional antennas, it is unlikely that operators would need to place a significant amount of additional equipment in an area outside the site boundaries. In addition, any modification to an existing tower that involves excavation or deployment within the 30-foot expanded area will be subject to the other criteria in the Commission’s rules for determining whether there is a substantial change that does not warrant streamlined treatment under section 6409(a). Those criteria, which the Commission does not alter in this document, provide further limitation on the size or scope of a modification that involves excavation or deployment within 30 feet of the site boundaries. Ordering Clauses 88. Accordingly, it is ordered, pursuant to sections 1, 4(i)–(j), 7, 201, 253, 301, 303, 309, 319, and 332 of the Communications Act of 1934, as amended, and section 6409 of the Middle Class Tax Relief and Job Creation Act of 2012, as amended, 47 U.S.C. 151, 154(i)–(j), 157, 201, 253, 301, 303, 309, 319, 332, 1455, that this Report and Order is hereby adopted. 89. It is further ordered that this Report and Order shall be effective 30 days after publication in the Federal Register. 90. It is further ordered that the Commission’s Consumer & Governmental Affairs Bureau, Reference Information Center, shall send a copy of this Report and Order, including the Final Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. 91. It is further ordered that this Report and Order shall be sent to Congress and the Government Accountability Office pursuant to the Congressional Review Act, see 5 U.S.C. 801(a)(1)(A). List of Subjects in 47 CFR Part 1 Communications equipment, Telecommunications. Federal Communications Commission. Marlene Dortch, Secretary. Final Rules For the reasons discussed in the preamble, the Federal Communications PO 00000 Frm 00034 Fmt 4700 Sfmt 4700 Commission amends 47 CFR part 1 as follows: PART 1—PRACTICE AND PROCEDURE 1. The authority citation for part 1 continues to read as follows: ■ Authority: 47 U.S.C. chs. 2, 5, 9, 13; 28 U.S.C. 2461, unless otherwise noted. 2. Amend § 1.6100 by revising paragraphs (b)(6) and (b)(7)(iv) to read as follows: ■ § 1.6100 Wireless Facility Modifications. * * * * * (b) * * * (6) Site. For towers other than towers in the public rights-of-way, the current boundaries of the leased or owned property surrounding the tower and any access or utility easements currently related to the site, and, for other eligible support structures, further restricted to that area in proximity to the structure and to other transmission equipment already deployed on the ground. The current boundaries of a site are the boundaries that existed as of the date that the original support structure or a modification to that structure was last reviewed and approved by a State or local government, if the approval of the modification occurred prior to the Spectrum Act or otherwise outside of the section 6409(a) process. (7) * * * (iv) It entails any excavation or deployment outside of the current site, except that, for towers other than towers in the public rights-of-way, it entails any excavation or deployment of transmission equipment outside of the current site by more than 30 feet in any direction. The site boundary from which the 30 feet is measured excludes any access or utility easements currently related to the site; * * * * * [FR Doc. 2020–25144 Filed 12–2–20; 8:45 am] BILLING CODE 6712–01–P FEDERAL COMMUNICATIONS COMMISSION 47 CFR Part 9 [PS Docket No. 18–261 and 17–239, GN Docket No. 11–117; FCC 19–76; FRS 17201] Implementing Kari’s Law and RAY BAUM’S Act; Inquiry Concerning 911 Access, Routing, and Location in Enterprise Communications Systems; Amending the Definition of Interconnected VoIP Service Federal Communications Commission. AGENCY: E:\FR\FM\03DER1.SGM 03DER1 Federal Register / Vol. 85, No. 233 / Thursday, December 3, 2020 / Rules and Regulations Final rule; announcement of compliance date. ACTION: In this document, the Commission announces that the Office of Management and Budget (OMB) has approved information collections associated with certain rules adopted in Implementing Kari’s Law and RAY BAUM’S Act; Inquiry Concerning 911 Access, Routing, and Location in Enterprise Communications Systems; Amending the Definition of Interconnected VoIP Service. The Commission also announces that compliance with the rules is now required. The Commission also removes and amends paragraphs advising that compliance was not required until OMB approval was obtained. This document is consistent with the 2019 Report and Order and rules, which state the Commission will publish a document in the Federal Register announcing a compliance date for the rule sections and revise the rules accordingly. DATES: Effective date: This rule is effective December 3, 2020. Compliance dates: Compliance with 47 CFR 9.8(a) and 47 CFR 9.16(b)(3)(i) published at 84 FR 66716 on December 5, 2019, is required as of January 6, 2021. Compliance with 47 CFR 9.10(q)(10)(v), 47 CFR 9.16(b)(3)(ii) and (iii), published at 84 FR 66716 on December 5, 2019, is required as of January 6, 2022. Compliance with 47 CFR 9.11(b)(2)(ii) and (iv), (b)(4), and (b)(5)(ii) and (iii), published at 84 FR 66716 on December 5, 2019, is required as of January 6, 2021 for fixed services and January 6, 2022 for non-fixed services. FOR FURTHER INFORMATION CONTACT: John A. Evanoff, Deputy Chief, Policy and Licensing Division, Public Safety and Homeland Security Bureau, at (202) 418–0848, or email: john.evanoff@ fcc.gov. SUPPLEMENTARY INFORMATION: This document announces that OMB approved the three information collection requirements in §§ 9.8(a); 9.10(q)(10)(v); 9.11(b)(2)(ii); 9.11(b)(2)(iv); 9.11(b)(4); 9.11(b)(5)(ii); (iii); and 9.16(b)(3)(i), (ii), and (iii). The Commission publishes this document as an announcement of the compliance date of the rules. If you have any comments on the burden estimates listed below, or how the Commission can improve the collections and reduce any burdens caused thereby, please contact Nicole Ongele, Federal Communications Commission, 45 L Street, NE, Washington, DC 20554, regarding OMB Control Numbers 3060– 1204, 3060–1085, or 3060–1280). Please khammond on DSKJM1Z7X2PROD with RULES SUMMARY: VerDate Sep<11>2014 15:55 Dec 02, 2020 Jkt 253001 include the relevant OMB Control Number in your correspondence. The Commission will also accept your comments via the internet if you send them to PRA@fcc.gov. To request materials in accessible formats for people with disabilities (Braille, large print, electronic files, audio format), send an email to fcc504@ fcc.gov or call the Consumer and Governmental Affairs Bureau at (202) 418–0530 (voice). Synopsis As required by the Paperwork Reduction Act of 1995 (44 U.S.C. 3507), the FCC is notifying the public that it received OMB approval on (1) September 17, 2020, for the text-to-911 information collection requirements contained in the Commission’s rules at 47 CFR 9.10(q)(10)(v); (2) November 4, 2020, for the interconnected VoIP information collection requirements contained in the Commission’s rules at 47 CFR 9.11(b)(2)(ii) and (iv), (b)(4), and (b)(5)(ii) and (iii); and (3) on November 10, 2020, for the fixed telephony and multi-line telephone system collection requirements contained in the Commission’s rules at 47 CFR 9.8(a); and 9.16(b)(3)(i), (ii), and (iii). Under 5 CFR part 1320, an agency may not conduct or sponsor a collection of information unless it displays a current, valid OMB Control Number. No person shall be subject to any penalty for failing to comply with a collection of information subject to the Paperwork Reduction Act that does not display a current, valid OMB Control Number. The foregoing notice is required by the Paperwork Reduction Act of 1995, Pub. L. 104–13, October 1, 1995, and 44 U.S.C. 3507. The total annual reporting burdens and costs for the respondents are as follows: OMB Control Number: 3060–1204. OMB Approval Date: September 17, 2020. OMB Expiration Date: September 30, 2023. Title: Deployment of Text-to-911. Form Number: N/A. Type of Review: Revision of a currently approved collection. Respondents: Business or other forprofit entities; State, Local or Tribal Government. Number of Respondents and Responses: 3,882 respondents; 52,963 responses. Estimated Time per Response: 1–8 hours. Frequency of Response: One-time; annual reporting requirements, and third-party disclosure requirements. PO 00000 Frm 00035 Fmt 4700 Sfmt 4700 78019 Obligation to Respond: Required to obtain or retain benefits. Statutory authority for these collections is contained in 47 U.S.C. 151, 152, 154(i), 154(j), 154(o), 251(e), 303(b), 303(g), 303(r), 316, and 403. Total Annual Burden: 76,766 hours. Total Annual Cost: No Cost. Nature and Extent of Confidentiality: There is no need for confidentiality with this collection of information. Privacy Act Impact Assessment: No impact(s). Needs and Uses: This notice pertains to multiple information collections relating to the Commission’s text-to-911 regulations. As described below, OMB previously approved the information collections associated with deployment of text-to-911. This notice announces that OMB has approved modifications of the text-to-911 information collections pursuant to the Kari’s Law and RAY BAUM’S Act Report and Order. In addition, OMB has approved modification of the PSAP Text-to-911 Registration Form so that PSAPs can use the form to request RTT service pursuant to the RTT Report and Order. Deployment of Text-to-911. In 2014, the Commission adopted Facilitating the Deployment of Text-to-911 and Other Next-Generation 911 Applications, Framework for Next Generation 911 Deployment, Second Report and Order and Third Further Notice of Proposed Rulemaking, FCC 14–118, released on August 13, 2014, in PS Docket Nos. 11– 153 and 10–255 (Text-to-911 Report and Order). The Text-to-911 Report and Order was published at 79 FR 55367 (September 16, 2014). In that Order, the Commission adopted final rules— containing information collection requirements—to enable the Commission to implement text-to-911 service. The text-to-911 rules provide enhanced access to emergency services for people with disabilities and fulfill a crucial role as an alternative means of emergency communication for the general public in situations where sending a text message to 911 as opposed to placing a voice call could be vital to the caller’s safety. The Text-to911 Report and Order adopted rules to commence the implementation of textto-911 service with an initial deadline of December 31, 2014 for all covered text providers to be capable of supporting text-to-911 service. The Text-to-911 Report and Order also provided that covered text providers would then have a six-month implementation period. They must begin routing all 911 text messages to a PSAP by June 30, 2015 or within six months of a valid PSAP request for text-to-911 service, whichever is later. E:\FR\FM\03DER1.SGM 03DER1 khammond on DSKJM1Z7X2PROD with RULES 78020 Federal Register / Vol. 85, No. 233 / Thursday, December 3, 2020 / Rules and Regulations To implement these requirements, the Commission seeks to collect information primarily for a database in which PSAPs voluntarily register that they are technically ready to receive text messages to 911. As PSAPs become textready, they may either register in the PSAP database or provide other written notification reasonably acceptable to a covered text messaging provider. Either measure taken by the PSAP constitutes sufficient notification pursuant to the rules in the Text-to-911 Report and Order. PSAPs and covered text providers may also agree to an alternative implementation timeframe (other than six months). Covered text providers must notify the FCC of the dates and terms of any such alternate timeframe within 30 days of the parties’ agreement. Additionally, the rules adopted by the Text-to-911 Report and Order include other information collections for third party notifications necessary for the implementation of text-to-911, including notifications to consumers, covered text providers, and the Commission. These notifications are essential to ensure that all affected parties are aware of the limitations, capabilities, and status of text-to-911 services. These information collections enable the Commission to meet the objectives for implementation of text-to911 service and for compliance by covered text providers with the sixmonth implementation period in furtherance of the Commission’s core mission to ensure the public’s safety. Real-Time Text. In the RTT Report and Order, the Commission amended its rules to facilitate a transition from text telephone (TTY) technology to RTT as a reliable and interoperable universal text solution over wireless internet Protocol (IP) enabled networks for people who are deaf, hard of hearing, deaf-blind, or have a speech disability. Section 9.10(c) of the rules requires Commercial Mobile Radio Service (CMRS) providers to be ‘‘capable of transmitting 911 calls from individuals with speech or hearing disabilities through means other than mobile radio handsets, e.g., through the use of [TTY devices].’’ Section 9.10(c) also states that ‘‘CMRS providers that provide voice communications over IP facilities are not required to support 911 access via TTYs if they provide 911 access via [RTT] communications, in accordance with 47 CFR part 67, except that RTT support is not required to the extent that it is not achievable for a particular manufacturer to support RTT on the provider’s network.’’ The RTT Report and Order provides that once a PSAP is so capable, the requested service provider must begin delivering VerDate Sep<11>2014 15:55 Dec 02, 2020 Jkt 253001 RTT communications in an RTT format within six months after a valid request is made, to the extent the provider has selected RTT as its accessible text communication method. Dispatchable Location. Section 506 of RAY BAUM’S Act requires the Commission to ‘‘consider adopting rules to ensure that the dispatchable location is conveyed with a 9–1–1 call, regardless of the technological platform used.’’ Section 506, Pub. L. 115–127, 132 Stat. 326. In the Kari’s Law and RAY BAUM’S Act Report and Order, the Commission implemented Section 506 of RAY BAUM’S Act by adopting dispatchable location rules for mobile text and other 911-capable services. For mobile text services, the Commission adopted 47 CFR 9.10(q)(10)(v), which provides that no later than January 6, 2022, covered text providers must provide the following location information with all 911 text messages routed to a PSAP: Automated dispatchable location, if technically feasible; otherwise either end-user manual provision of location information, or enhanced location information, which may be coordinatebased, consisting of the best available location that can be obtained from any available technology or combination of technologies at reasonable cost. OMB Control Number: 3060–1085. OMB Approval Date: November 4, 2020. OMB Expiration Date: November 30, 2023. Title: Section 9.11, Interconnected Voice Over internet Protocol (VoIP) E911 Compliance; Section 9.12, Implementation of the NET 911 Improvement Act of 2008: Location Information from Owners and Controllers of 911 and E911 Capabilities. Form Number: N/A. Type of Review: Revision of a currently approved collection. Respondents: Individuals or Households; Business or other for-profit entities; Not-for-profit institutions; State, Local or Tribal government. Number of Respondents and Responses: 72 respondents; 16,200,496 responses. Estimated Time per Response: 0.09 hours (five minutes). Frequency of Response: One-time, on occasion, third party disclosure requirement, and recordkeeping requirement. Obligation to Respond: Statutory authority for this information collection is contained in 47 U.S.C. 151, 151–154, 152(a), 155(c), 157, 160, 201, 202, 208, 210, 214, 218, 219, 222, 225, 251(e), 255, 301, 302, 303, 307, 308, 309, 310, 316, PO 00000 Frm 00036 Fmt 4700 Sfmt 4700 319, 332, 403, 405, 605, 610, 615, 615 note, 615a, 615b, 615c, 615a-1, 616, 620, 621, 623, 623 note, 721, and 1471. Total Annual Burden: 1,481,249 hours. Total Annual Cost: $238,890,000. Nature and Extent of Confidentiality: There is no need for confidentiality with this collection of information. Privacy Impact Assessment: No impact(s). Needs and Uses: This notice pertains to multiple information collections relating to the Commission’s 911 regulations for interconnected VoIP. First, the FCC requested OMB approval to modify the current information collection in OMB Control No. 3060– 1085 to implement congressional mandates arising from Section 506 of RAY BAUM’S Act, which requires the Commission to ‘‘consider adopting rules to ensure that the dispatchable location is conveyed with a 9–1–1 call, regardless of the technological platform used and including with calls from multi-line telephone system.’’ Second, the Commission obtained OMB approval to merge the existing information collection in OMB Control No. 3060–1131, Implementation of the NET 911 Improvement Act of 2008: Location Information from Owners and Controllers of 911 and E911 Capabilities. The Commission previously stated that it planned to merge the information collection requirements contained in that information collection into OMB Control Number 3060–1085, Section 9.5, Interconnected Voice Over internet Protocol (VoIP) E911 Compliance, into a single collection. Therefore, upon OMB approval, the Commission will discontinue the information collection under OMB Control No. 3060–1131. Interconnected Voice Over internet Protocol (VoIP) E911 Compliance. The Commission is obligated by statute to promote ‘‘safety of life and property’’ and to ‘‘encourage and facilitate the prompt deployment throughout the United States of a seamless, ubiquitous, and reliable end-to-end infrastructure’’ for public safety. Congress has established 911 as the national emergency number to enable all citizens to reach emergency services directly and efficiently, irrespective of whether a citizen uses wireline or wireless technology when calling for help by dialing 911. Efforts by federal, state, and local governments, along with the significant efforts of wireline and wireless service providers, have resulted in the nearly ubiquitous deployment of this life-saving service. In 2005, the Commission adopted IPEnabled Services, E911 Requirements E:\FR\FM\03DER1.SGM 03DER1 khammond on DSKJM1Z7X2PROD with RULES Federal Register / Vol. 85, No. 233 / Thursday, December 3, 2020 / Rules and Regulations for IP-Enabled Service Providers, First Report and Order and Notice of Proposed Rulemaking, FCC 05–116, released on June 3, 2015, in WC Docket Nos. 04–36 and 05–196 (2005 Report and Order), which set forth rules requiring providers of VoIP services that interconnect with the nation’s existing public switched telephone network (interconnected VoIP services) to supply E911 capabilities to their customers. To ensure E911 functionality for customers of VoIP service providers, the Commission requires the following information collections: A. Location Registration. Requires providers to interconnected VoIP services to obtain location information from their customers for use in the routing of 911 calls and the provision of location information to emergency answering points. B. Provision of Automatic Location Information (ALI). Interconnected VoIP service providers will place the location information for their customers into, or make that information available through, specialized databases maintained by local exchange carriers (and, in at least one case, a state government) across the country. C. Customer Notification. Requires that all providers of interconnected VoIP are aware of their interconnected VoIP service’s actual E911 capabilities and that they specifically advise every subscriber, both new and existing, prominently and in plain language of the circumstances under which E911 service may not be available through the interconnected VoIP service or may be in some way limited by comparison to traditional E911 service. D. Record of Customer Notification. Requires VoIP providers to obtain and keep a record of affirmative acknowledgement by every subscriber, both new and existing, of having received and understood this advisory. E. User Notification. In addition, in order to ensure to the extent possible that the advisory is available to all potential users of an interconnected VoIP service, interconnected VoIP service providers must distribute to all subscribers, both new and existing, warning stickers or other appropriate labels warning subscribers if E911 service may be limited or not available and instructing the subscriber to place them on or near the customer premises equipment used in conjunction with the interconnected VoIP service. Section 506 of RAY BAUM’S Act. Section 506 of RAY BAUM’S Act requires the Commission to ‘‘consider adopting rules to ensure that the dispatchable location is conveyed with a 9–1–1 call, regardless of the VerDate Sep<11>2014 15:55 Dec 02, 2020 Jkt 253001 technological platform used.’’ Section 506, Pub. L. 115–127, 132 Stat. 326. In the Kari’s Law and RAY BAUM’S Act Report and Order, the Commission implemented Section 506 of RAY BAUM’S Act by adopting dispatchable location rules for interconnected VoIP and other 911-capable services. For interconnected VoIP services, the Commission amended the 911 Registered Location and customer notification requirements applicable to interconnected VoIP service providers. Specifically, the Commission in the Kari’s Law and RAY BAUM’S Act Report and Order revised the Registered Location requirements at 47 CFR 9.11 to facilitate the provision of automated dispatchable location for fixed and nonfixed interconnected VoIP services. For fixed services, the rule requires provision of automated dispatchable location with each 911 call. For nonfixed services, the rule requires provision of automated dispatchable location with 911 calls if technically feasible. If providing automated dispatchable location is not technically feasible, non-fixed interconnected VoIP service providers may provide Registered Location or alternative location information for 911 calls as defined in the rules, or they may route the caller to a national emergency call center. For fixed services, compliance with these location requirements is required by January 6, 2021; for nonfixed services, compliance is required by January 6, 2022. Regarding customer notification requirements, the Commission afforded service providers flexibility to use any conspicuous means to notify end users of limitations in 911 service. The requirements adopted in the Kari’s Law and RAY BAUM’S Act Report and Order leverage technology advancements since the 2005 Report and Order, build upon the existing Registered Location requirements, and expand options for collecting and supplying end-user location information with 911 calls. Accordingly, they serve a vital public safety interest. NET 911 Act. The New and Emerging Technologies 911 Improvement Act of 2008 (Pub. L. 110–283, 122 Stat. 2620) (NET 911 Act) explicitly imposes on each interconnected VoIP provider the obligation to provide 911 and E911 service in accordance with the Commission’s existing requirements. In addition, the NET 911 Act directs the Commission to issue regulations by no later than October 21, 2008 that ensure that interconnected VoIP providers have access to any and all capabilities they need to satisfy that requirement. PO 00000 Frm 00037 Fmt 4700 Sfmt 4700 78021 In 2008, the Commission adopted Implementation of the NET 911 Improvement Act of 2008, Report and Order, FCC 08–249, released on October 21, 2008, in WC Docket No. 08–171 (2008 Report and Order), which implements certain key provisions of the NET 911 Act. The information collection requirements adopted in the 2008 Report and Order arise out of the requirement for an owner or controller of a capability that can be used for 911 or E911 service to make that capability available to a requesting interconnected VoIP provider under certain circumstances. In particular, an owner or controller of such capability must make it available to a requesting interconnected VoIP provider if that owner or controller either offers that capability to any commercial mobile radio service (CMRS) provider or if that capability is necessary to enable the interconnected VoIP provider to provide 911 or E911 service in compliance with the Commission’s rules. These information collection requirements help to ensure continued cooperation between interconnected VoIP service providers and Public Safety Answering Points (PSAPs) in complying with the Commission’s E911 requirements. OMB Control Number: 3060–1280. OMB Approval Date: November 10, 2020. OMB Expiration Date: November 30, 2023. Title: E911 Compliance for Fixed Telephony and Multi-line Telephone Systems. Form Number: N/A. Type of Review: New information collection. Respondents: Business or other forprofit entities. Number of Respondents and Responses: 1,275,636 respondents; 38,048,948 responses. Estimated Time per Response: 0.016 hours (one minute). Frequency of Response: One-time, on occasion, third party disclosure requirement, and recordkeeping requirement. Obligation to Respond: Mandatory. Statutory authority for this information collection is contained in 47 U.S.C. 151–154, 152(a), 155(c), 157, 160, 201, 202, 208, 210, 214, 218, 219, 222, 225, 251(e), 255, 301, 302, 303, 307, 308, 309, 310, 316, 319, 332, 403, 405, 605, 610, 615, 615 note, 615a, 615b, 615c, 615a1, 616, 620, 621, 623, 623 note, 721, and 1471. Total Annual Burden: 634,610 hours. Total Annual Cost: $1,911,540. Privacy Act Impact Assessment: No impact(s). E:\FR\FM\03DER1.SGM 03DER1 khammond on DSKJM1Z7X2PROD with RULES 78022 Federal Register / Vol. 85, No. 233 / Thursday, December 3, 2020 / Rules and Regulations Nature and Extent of Confidentiality: There is no need for confidentiality with this collection of information. Needs and Uses: The Commission is obligated by statute to promote ‘‘safety of life and property’’ and to ‘‘encourage and facilitate the prompt deployment throughout the United States of a seamless, ubiquitous, and reliable endto-end infrastructure’’ for public safety. Congress has established 911 as the national emergency number to enable all citizens to reach emergency services directly and efficiently, irrespective of whether a citizen uses wireline or wireless technology when calling for help by dialing 911. Efforts by federal, state and local government, along with the significant efforts of wireline and wireless service providers, have resulted in the nearly ubiquitous deployment of this life-saving service. Section 506 of RAY BAUM’S Act requires the Commission to ‘‘consider adopting rules to ensure that the dispatchable location is conveyed with a 9–1–1 call, regardless of the technological platform used and including with calls from multi-line telephone system.’’ RAY BAUM’S Act also states that, ‘‘[i]n conducting the proceeding . . . the Commission may consider information and conclusions from other Commission proceedings regarding the accuracy of the dispatchable location for a 9–1–1 call . . . .’’ RAY BAUM’S Act defines a ‘‘9– 1–1 call’’ as a voice call that is placed, or a message that is sent by other means of communication, to a Public Safety Answering Point (PSAP) for the purpose of requesting emergency services. As part of implementing Section 506 of RAY BAUM’S Act, on August 1, 2019, the Commission adopted a Report and Order (2019 Order), set forth rules requiring Fixed Telephony providers and MLTS providers to ensure that dispatchable location is conveyed with 911 calls. The Commission’s 2019 Order adopted 9.8(a) and 9.16(b)(3)(i), (ii), and (iii) to facilitate the provision of automated dispatchable location. For Fixed Telephony and in fixed Multi-line Telephone Systems (MLTS) environments, providers must provide automated dispatchable location with 911 calls. For on-premises, non-fixed devices associated with an MLTS, the MLTS operator or manager must provide automated dispatchable location to the appropriate PSAP when technically feasible; otherwise they must provide either dispatchable location based on end-user manual update, or alternative location information. For off-premises MLTS calls to 911, the MLTS operator or VerDate Sep<11>2014 15:55 Dec 02, 2020 Jkt 253001 manager must provide dispatchable location, if technically feasible. Otherwise it must provide either (1) manually-updated dispatchable location, or (2) enhanced location information, which may be coordinatebased, consisting of the best available location that can be obtained from any available technology or combination of technologies at reasonable cost. The requirements adopted in the 2019 Order account for variance in the feasibility of providing dispatchable location for nonfixed MLTS 911 calls, and the means available to provide it. The information collection requirements associated with these rules will ensure that Fixed Telephony and MLTS providers have the means to provide 911 callers’ locations to PSAPs, thus reducing response times for emergency services. § 9.11 List of Subjects in 47 CFR Part 9 AGENCY: Communications common carriers, Communications equipment, Radio. Federal Communications Commission. Marlene Dortch, Secretary. For the reasons discussed in the preamble, the Federal Communications Commission amends 47 CFR part 9 as follows: PART 9—911 REQUIREMENTS 1. The authority citation for part 9 continues to read as follows: ■ Authority: 47 U.S.C. 151–154, 152(a), 155(c), 157, 160, 201, 202, 208, 210, 214, 218, 219, 222, 225, 251(e), 255, 301, 302, 303, 307, 308, 309, 310, 316, 319, 332, 403, 405, 605, 610, 615, 615 note, 615a, 615b, 615c, 615a– 1, 616, 620, 621, 623, 623 note, 721, and 1471, unless otherwise noted. § 9.8 [Amended] 2. Amend § 9.8 by removing and reserving paragraph (b). ■ 3. Amend § 9.10 by revising paragraph (s) to read as follows: ■ § 9.10 911 Service. * * * * * (s) Compliance date(s). Paragraphs (i)(2)(ii)(C) and (D), (i)(2)(ii)(J)(4), (i)(4)(iv) and (v), (j)(4), and (k) of this section contain information-collection and recordkeeping requirements. Compliance with paragraphs (i)(2)(ii)(C) and (D), (i)(2)(ii)(J)(4), (i)(4)(iv) and (v), (j)(4), and (k) will not be required until after approval by the Office of Management and Budget. The Commission will publish a document in the Federal Register announcing compliance dates with those paragraphs and revising this paragraph (s) accordingly. PO 00000 Frm 00038 Fmt 4700 Sfmt 4700 [Amended] 4. Amend § 9.11 by removing paragraph (c). ■ § 9.16 [Amended] 5. Amend § 9.16 by removing paragraph (c). ■ [FR Doc. 2020–25879 Filed 12–1–20; 11:15 am] BILLING CODE 6712–01–P FEDERAL COMMUNICATIONS COMMISSION 47 CFR Part 73 [MB Docket Nos. 19–311, 13–249; FCC 20– 154, FR ID 17233] All-Digital AM Broadcasting, Revitalization of the AM Radio Service Federal Communications Commission. ACTION: Final rule. The Federal Communications Commission provides an option for AM stations to broadcast using an all-digital signal. DATES: Effective January 4, 2021, except for new rule § 73.406. The Commission will publish a document in the Federal Register announcing the effective date of the rule. FOR FURTHER INFORMATION CONTACT: James Bradshaw, Deputy Division Chief, Media Bureau, Audio Division (202) 418–2739; Christine Goepp, Attorney Advisor, Media Bureau, Audio Division, (202) 418–7834. For additional information concerning the Paperwork Reduction Act (PRA) information collection requirements contained in this document, contact Cathy Williams at 202–418–2918, or via the internet at Cathy.Williams@fcc.gov. SUPPLEMENTARY INFORMATION: This is a summary of the Commission’s Report and Order (R&O), MB Docket Nos. 19– 311, 13–249; FCC 20–154, adopted on October 27, 2020, and released on October 28, 2020. The full text of the R&O will be available electronically via the FCC’s Electronic Document Management System (EDOCS) website at https://fjallfoss.fcc.gov/edocs_public/ or via the FCC’s Electronic Comment Filing System (ECFS) website at https:// www.fcc.gov/ecfs. Alternative formats are available for people with disabilities (Braille, large print, electronic files, audio format), by sending an email to fcc504@fcc.gov or calling the Commission’s Consumer and Governmental Affairs Bureau at (202) 418–0530 (voice), (202) 418–0432 (TTY). SUMMARY: E:\FR\FM\03DER1.SGM 03DER1

Agencies

[Federal Register Volume 85, Number 233 (Thursday, December 3, 2020)]
[Rules and Regulations]
[Pages 78018-78022]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-25879]


-----------------------------------------------------------------------

FEDERAL COMMUNICATIONS COMMISSION

47 CFR Part 9

[PS Docket No. 18-261 and 17-239, GN Docket No. 11-117; FCC 19-76; FRS 
17201]


Implementing Kari's Law and RAY BAUM'S Act; Inquiry Concerning 
911 Access, Routing, and Location in Enterprise Communications Systems; 
Amending the Definition of Interconnected VoIP Service

AGENCY: Federal Communications Commission.

[[Page 78019]]


ACTION: Final rule; announcement of compliance date.

-----------------------------------------------------------------------

SUMMARY: In this document, the Commission announces that the Office of 
Management and Budget (OMB) has approved information collections 
associated with certain rules adopted in Implementing Kari's Law and 
RAY BAUM'S Act; Inquiry Concerning 911 Access, Routing, and Location in 
Enterprise Communications Systems; Amending the Definition of 
Interconnected VoIP Service. The Commission also announces that 
compliance with the rules is now required. The Commission also removes 
and amends paragraphs advising that compliance was not required until 
OMB approval was obtained. This document is consistent with the 2019 
Report and Order and rules, which state the Commission will publish a 
document in the Federal Register announcing a compliance date for the 
rule sections and revise the rules accordingly.

DATES: Effective date: This rule is effective December 3, 2020.
    Compliance dates: Compliance with 47 CFR 9.8(a) and 47 CFR 
9.16(b)(3)(i) published at 84 FR 66716 on December 5, 2019, is required 
as of January 6, 2021. Compliance with 47 CFR 9.10(q)(10)(v), 47 CFR 
9.16(b)(3)(ii) and (iii), published at 84 FR 66716 on December 5, 2019, 
is required as of January 6, 2022. Compliance with 47 CFR 
9.11(b)(2)(ii) and (iv), (b)(4), and (b)(5)(ii) and (iii), published at 
84 FR 66716 on December 5, 2019, is required as of January 6, 2021 for 
fixed services and January 6, 2022 for non-fixed services.

FOR FURTHER INFORMATION CONTACT: John A. Evanoff, Deputy Chief, Policy 
and Licensing Division, Public Safety and Homeland Security Bureau, at 
(202) 418-0848, or email: john.[email protected].

SUPPLEMENTARY INFORMATION:
    This document announces that OMB approved the three information 
collection requirements in Sec. Sec.  9.8(a); 9.10(q)(10)(v); 
9.11(b)(2)(ii); 9.11(b)(2)(iv); 9.11(b)(4); 9.11(b)(5)(ii); (iii); and 
9.16(b)(3)(i), (ii), and (iii).
    The Commission publishes this document as an announcement of the 
compliance date of the rules. If you have any comments on the burden 
estimates listed below, or how the Commission can improve the 
collections and reduce any burdens caused thereby, please contact 
Nicole Ongele, Federal Communications Commission, 45 L Street, NE, 
Washington, DC 20554, regarding OMB Control Numbers 3060-1204, 3060-
1085, or 3060-1280). Please include the relevant OMB Control Number in 
your correspondence. The Commission will also accept your comments via 
the internet if you send them to [email protected].
    To request materials in accessible formats for people with 
disabilities (Braille, large print, electronic files, audio format), 
send an email to [email protected] or call the Consumer and Governmental 
Affairs Bureau at (202) 418-0530 (voice).

Synopsis

    As required by the Paperwork Reduction Act of 1995 (44 U.S.C. 
3507), the FCC is notifying the public that it received OMB approval on 
(1) September 17, 2020, for the text-to-911 information collection 
requirements contained in the Commission's rules at 47 CFR 
9.10(q)(10)(v); (2) November 4, 2020, for the interconnected VoIP 
information collection requirements contained in the Commission's rules 
at 47 CFR 9.11(b)(2)(ii) and (iv), (b)(4), and (b)(5)(ii) and (iii); 
and (3) on November 10, 2020, for the fixed telephony and multi-line 
telephone system collection requirements contained in the Commission's 
rules at 47 CFR 9.8(a); and 9.16(b)(3)(i), (ii), and (iii).
    Under 5 CFR part 1320, an agency may not conduct or sponsor a 
collection of information unless it displays a current, valid OMB 
Control Number.
    No person shall be subject to any penalty for failing to comply 
with a collection of information subject to the Paperwork Reduction Act 
that does not display a current, valid OMB Control Number.
    The foregoing notice is required by the Paperwork Reduction Act of 
1995, Pub. L. 104-13, October 1, 1995, and 44 U.S.C. 3507.
    The total annual reporting burdens and costs for the respondents 
are as follows:
    OMB Control Number: 3060-1204.
    OMB Approval Date: September 17, 2020.
    OMB Expiration Date: September 30, 2023.
    Title: Deployment of Text-to-911.
    Form Number: N/A.
    Type of Review: Revision of a currently approved collection.
    Respondents: Business or other for-profit entities; State, Local or 
Tribal Government.
    Number of Respondents and Responses: 3,882 respondents; 52,963 
responses.
    Estimated Time per Response: 1-8 hours.
    Frequency of Response: One-time; annual reporting requirements, and 
third-party disclosure requirements.
    Obligation to Respond: Required to obtain or retain benefits. 
Statutory authority for these collections is contained in 47 U.S.C. 
151, 152, 154(i), 154(j), 154(o), 251(e), 303(b), 303(g), 303(r), 316, 
and 403.
    Total Annual Burden: 76,766 hours.
    Total Annual Cost: No Cost.
    Nature and Extent of Confidentiality: There is no need for 
confidentiality with this collection of information.
    Privacy Act Impact Assessment: No impact(s).
    Needs and Uses: This notice pertains to multiple information 
collections relating to the Commission's text-to-911 regulations. As 
described below, OMB previously approved the information collections 
associated with deployment of text-to-911. This notice announces that 
OMB has approved modifications of the text-to-911 information 
collections pursuant to the Kari's Law and RAY BAUM'S Act Report and 
Order. In addition, OMB has approved modification of the PSAP Text-to-
911 Registration Form so that PSAPs can use the form to request RTT 
service pursuant to the RTT Report and Order.
    Deployment of Text-to-911. In 2014, the Commission adopted 
Facilitating the Deployment of Text-to-911 and Other Next-Generation 
911 Applications, Framework for Next Generation 911 Deployment, Second 
Report and Order and Third Further Notice of Proposed Rulemaking, FCC 
14-118, released on August 13, 2014, in PS Docket Nos. 11-153 and 10-
255 (Text-to-911 Report and Order). The Text-to-911 Report and Order 
was published at 79 FR 55367 (September 16, 2014). In that Order, the 
Commission adopted final rules--containing information collection 
requirements--to enable the Commission to implement text-to-911 
service. The text-to-911 rules provide enhanced access to emergency 
services for people with disabilities and fulfill a crucial role as an 
alternative means of emergency communication for the general public in 
situations where sending a text message to 911 as opposed to placing a 
voice call could be vital to the caller's safety. The Text-to-911 
Report and Order adopted rules to commence the implementation of text-
to-911 service with an initial deadline of December 31, 2014 for all 
covered text providers to be capable of supporting text-to-911 service. 
The Text-to-911 Report and Order also provided that covered text 
providers would then have a six-month implementation period. They must 
begin routing all 911 text messages to a PSAP by June 30, 2015 or 
within six months of a valid PSAP request for text-to-911 service, 
whichever is later.

[[Page 78020]]

    To implement these requirements, the Commission seeks to collect 
information primarily for a database in which PSAPs voluntarily 
register that they are technically ready to receive text messages to 
911. As PSAPs become text-ready, they may either register in the PSAP 
database or provide other written notification reasonably acceptable to 
a covered text messaging provider. Either measure taken by the PSAP 
constitutes sufficient notification pursuant to the rules in the Text-
to-911 Report and Order. PSAPs and covered text providers may also 
agree to an alternative implementation timeframe (other than six 
months). Covered text providers must notify the FCC of the dates and 
terms of any such alternate timeframe within 30 days of the parties' 
agreement. Additionally, the rules adopted by the Text-to-911 Report 
and Order include other information collections for third party 
notifications necessary for the implementation of text-to-911, 
including notifications to consumers, covered text providers, and the 
Commission. These notifications are essential to ensure that all 
affected parties are aware of the limitations, capabilities, and status 
of text-to-911 services. These information collections enable the 
Commission to meet the objectives for implementation of text-to-911 
service and for compliance by covered text providers with the six-month 
implementation period in furtherance of the Commission's core mission 
to ensure the public's safety.
    Real-Time Text. In the RTT Report and Order, the Commission amended 
its rules to facilitate a transition from text telephone (TTY) 
technology to RTT as a reliable and interoperable universal text 
solution over wireless internet Protocol (IP) enabled networks for 
people who are deaf, hard of hearing, deaf-blind, or have a speech 
disability. Section 9.10(c) of the rules requires Commercial Mobile 
Radio Service (CMRS) providers to be ``capable of transmitting 911 
calls from individuals with speech or hearing disabilities through 
means other than mobile radio handsets, e.g., through the use of [TTY 
devices].'' Section 9.10(c) also states that ``CMRS providers that 
provide voice communications over IP facilities are not required to 
support 911 access via TTYs if they provide 911 access via [RTT] 
communications, in accordance with 47 CFR part 67, except that RTT 
support is not required to the extent that it is not achievable for a 
particular manufacturer to support RTT on the provider's network.'' The 
RTT Report and Order provides that once a PSAP is so capable, the 
requested service provider must begin delivering RTT communications in 
an RTT format within six months after a valid request is made, to the 
extent the provider has selected RTT as its accessible text 
communication method.
    Dispatchable Location. Section 506 of RAY BAUM'S Act requires the 
Commission to ``consider adopting rules to ensure that the dispatchable 
location is conveyed with a 9-1-1 call, regardless of the technological 
platform used.'' Section 506, Pub. L. 115-127, 132 Stat. 326. In the 
Kari's Law and RAY BAUM'S Act Report and Order, the Commission 
implemented Section 506 of RAY BAUM'S Act by adopting dispatchable 
location rules for mobile text and other 911-capable services. For 
mobile text services, the Commission adopted 47 CFR 9.10(q)(10)(v), 
which provides that no later than January 6, 2022, covered text 
providers must provide the following location information with all 911 
text messages routed to a PSAP:
    Automated dispatchable location, if technically feasible; otherwise 
either end-user manual provision of location information, or enhanced 
location information, which may be coordinate-based, consisting of the 
best available location that can be obtained from any available 
technology or combination of technologies at reasonable cost.
    OMB Control Number: 3060-1085.
    OMB Approval Date: November 4, 2020.
    OMB Expiration Date: November 30, 2023.
    Title: Section 9.11, Interconnected Voice Over internet Protocol 
(VoIP) E911 Compliance; Section 9.12, Implementation of the NET 911 
Improvement Act of 2008: Location Information from Owners and 
Controllers of 911 and E911 Capabilities.
    Form Number: N/A.
    Type of Review: Revision of a currently approved collection.
    Respondents: Individuals or Households; Business or other for-
profit entities; Not-for-profit institutions; State, Local or Tribal 
government.
    Number of Respondents and Responses: 72 respondents; 16,200,496 
responses.
    Estimated Time per Response: 0.09 hours (five minutes).
    Frequency of Response: One-time, on occasion, third party 
disclosure requirement, and recordkeeping requirement.
    Obligation to Respond: Statutory authority for this information 
collection is contained in 47 U.S.C. 151, 151-154, 152(a), 155(c), 157, 
160, 201, 202, 208, 210, 214, 218, 219, 222, 225, 251(e), 255, 301, 
302, 303, 307, 308, 309, 310, 316, 319, 332, 403, 405, 605, 610, 615, 
615 note, 615a, 615b, 615c, 615a-1, 616, 620, 621, 623, 623 note, 721, 
and 1471.
    Total Annual Burden: 1,481,249 hours.
    Total Annual Cost: $238,890,000.
    Nature and Extent of Confidentiality: There is no need for 
confidentiality with this collection of information.
    Privacy Impact Assessment: No impact(s).
    Needs and Uses: This notice pertains to multiple information 
collections relating to the Commission's 911 regulations for 
interconnected VoIP. First, the FCC requested OMB approval to modify 
the current information collection in OMB Control No. 3060-1085 to 
implement congressional mandates arising from Section 506 of RAY BAUM'S 
Act, which requires the Commission to ``consider adopting rules to 
ensure that the dispatchable location is conveyed with a 9-1-1 call, 
regardless of the technological platform used and including with calls 
from multi-line telephone system.''
    Second, the Commission obtained OMB approval to merge the existing 
information collection in OMB Control No. 3060-1131, Implementation of 
the NET 911 Improvement Act of 2008: Location Information from Owners 
and Controllers of 911 and E911 Capabilities. The Commission previously 
stated that it planned to merge the information collection requirements 
contained in that information collection into OMB Control Number 3060-
1085, Section 9.5, Interconnected Voice Over internet Protocol (VoIP) 
E911 Compliance, into a single collection. Therefore, upon OMB 
approval, the Commission will discontinue the information collection 
under OMB Control No. 3060-1131.
    Interconnected Voice Over internet Protocol (VoIP) E911 Compliance. 
The Commission is obligated by statute to promote ``safety of life and 
property'' and to ``encourage and facilitate the prompt deployment 
throughout the United States of a seamless, ubiquitous, and reliable 
end-to-end infrastructure'' for public safety. Congress has established 
911 as the national emergency number to enable all citizens to reach 
emergency services directly and efficiently, irrespective of whether a 
citizen uses wireline or wireless technology when calling for help by 
dialing 911. Efforts by federal, state, and local governments, along 
with the significant efforts of wireline and wireless service 
providers, have resulted in the nearly ubiquitous deployment of this 
life-saving service.
    In 2005, the Commission adopted IP-Enabled Services, E911 
Requirements

[[Page 78021]]

for IP-Enabled Service Providers, First Report and Order and Notice of 
Proposed Rulemaking, FCC 05-116, released on June 3, 2015, in WC Docket 
Nos. 04-36 and 05-196 (2005 Report and Order), which set forth rules 
requiring providers of VoIP services that interconnect with the 
nation's existing public switched telephone network (interconnected 
VoIP services) to supply E911 capabilities to their customers.
    To ensure E911 functionality for customers of VoIP service 
providers, the Commission requires the following information 
collections:
    A. Location Registration. Requires providers to interconnected VoIP 
services to obtain location information from their customers for use in 
the routing of 911 calls and the provision of location information to 
emergency answering points.
    B. Provision of Automatic Location Information (ALI). 
Interconnected VoIP service providers will place the location 
information for their customers into, or make that information 
available through, specialized databases maintained by local exchange 
carriers (and, in at least one case, a state government) across the 
country.
    C. Customer Notification. Requires that all providers of 
interconnected VoIP are aware of their interconnected VoIP service's 
actual E911 capabilities and that they specifically advise every 
subscriber, both new and existing, prominently and in plain language of 
the circumstances under which E911 service may not be available through 
the interconnected VoIP service or may be in some way limited by 
comparison to traditional E911 service.
    D. Record of Customer Notification. Requires VoIP providers to 
obtain and keep a record of affirmative acknowledgement by every 
subscriber, both new and existing, of having received and understood 
this advisory.
    E. User Notification. In addition, in order to ensure to the extent 
possible that the advisory is available to all potential users of an 
interconnected VoIP service, interconnected VoIP service providers must 
distribute to all subscribers, both new and existing, warning stickers 
or other appropriate labels warning subscribers if E911 service may be 
limited or not available and instructing the subscriber to place them 
on or near the customer premises equipment used in conjunction with the 
interconnected VoIP service.
    Section 506 of RAY BAUM'S Act. Section 506 of RAY BAUM'S Act 
requires the Commission to ``consider adopting rules to ensure that the 
dispatchable location is conveyed with a 9-1-1 call, regardless of the 
technological platform used.'' Section 506, Pub. L. 115-127, 132 Stat. 
326. In the Kari's Law and RAY BAUM'S Act Report and Order, the 
Commission implemented Section 506 of RAY BAUM'S Act by adopting 
dispatchable location rules for interconnected VoIP and other 911-
capable services. For interconnected VoIP services, the Commission 
amended the 911 Registered Location and customer notification 
requirements applicable to interconnected VoIP service providers.
    Specifically, the Commission in the Kari's Law and RAY BAUM'S Act 
Report and Order revised the Registered Location requirements at 47 CFR 
9.11 to facilitate the provision of automated dispatchable location for 
fixed and non-fixed interconnected VoIP services. For fixed services, 
the rule requires provision of automated dispatchable location with 
each 911 call. For non-fixed services, the rule requires provision of 
automated dispatchable location with 911 calls if technically feasible. 
If providing automated dispatchable location is not technically 
feasible, non-fixed interconnected VoIP service providers may provide 
Registered Location or alternative location information for 911 calls 
as defined in the rules, or they may route the caller to a national 
emergency call center. For fixed services, compliance with these 
location requirements is required by January 6, 2021; for non-fixed 
services, compliance is required by January 6, 2022. Regarding customer 
notification requirements, the Commission afforded service providers 
flexibility to use any conspicuous means to notify end users of 
limitations in 911 service.
    The requirements adopted in the Kari's Law and RAY BAUM'S Act 
Report and Order leverage technology advancements since the 2005 Report 
and Order, build upon the existing Registered Location requirements, 
and expand options for collecting and supplying end-user location 
information with 911 calls. Accordingly, they serve a vital public 
safety interest.
    NET 911 Act. The New and Emerging Technologies 911 Improvement Act 
of 2008 (Pub. L. 110-283, 122 Stat. 2620) (NET 911 Act) explicitly 
imposes on each interconnected VoIP provider the obligation to provide 
911 and E911 service in accordance with the Commission's existing 
requirements. In addition, the NET 911 Act directs the Commission to 
issue regulations by no later than October 21, 2008 that ensure that 
interconnected VoIP providers have access to any and all capabilities 
they need to satisfy that requirement.
    In 2008, the Commission adopted Implementation of the NET 911 
Improvement Act of 2008, Report and Order, FCC 08-249, released on 
October 21, 2008, in WC Docket No. 08-171 (2008 Report and Order), 
which implements certain key provisions of the NET 911 Act. The 
information collection requirements adopted in the 2008 Report and 
Order arise out of the requirement for an owner or controller of a 
capability that can be used for 911 or E911 service to make that 
capability available to a requesting interconnected VoIP provider under 
certain circumstances. In particular, an owner or controller of such 
capability must make it available to a requesting interconnected VoIP 
provider if that owner or controller either offers that capability to 
any commercial mobile radio service (CMRS) provider or if that 
capability is necessary to enable the interconnected VoIP provider to 
provide 911 or E911 service in compliance with the Commission's rules. 
These information collection requirements help to ensure continued 
cooperation between interconnected VoIP service providers and Public 
Safety Answering Points (PSAPs) in complying with the Commission's E911 
requirements.
    OMB Control Number: 3060-1280.
    OMB Approval Date: November 10, 2020.
    OMB Expiration Date: November 30, 2023.
    Title: E911 Compliance for Fixed Telephony and Multi-line Telephone 
Systems.
    Form Number: N/A.
    Type of Review: New information collection.
    Respondents: Business or other for-profit entities.
    Number of Respondents and Responses: 1,275,636 respondents; 
38,048,948 responses.
    Estimated Time per Response: 0.016 hours (one minute).
    Frequency of Response: One-time, on occasion, third party 
disclosure requirement, and recordkeeping requirement.
    Obligation to Respond: Mandatory. Statutory authority for this 
information collection is contained in 47 U.S.C. 151-154, 152(a), 
155(c), 157, 160, 201, 202, 208, 210, 214, 218, 219, 222, 225, 251(e), 
255, 301, 302, 303, 307, 308, 309, 310, 316, 319, 332, 403, 405, 605, 
610, 615, 615 note, 615a, 615b, 615c, 615a-1, 616, 620, 621, 623, 623 
note, 721, and 1471.
    Total Annual Burden: 634,610 hours.
    Total Annual Cost: $1,911,540.
    Privacy Act Impact Assessment: No impact(s).

[[Page 78022]]

    Nature and Extent of Confidentiality: There is no need for 
confidentiality with this collection of information.
    Needs and Uses: The Commission is obligated by statute to promote 
``safety of life and property'' and to ``encourage and facilitate the 
prompt deployment throughout the United States of a seamless, 
ubiquitous, and reliable end-to-end infrastructure'' for public safety. 
Congress has established 911 as the national emergency number to enable 
all citizens to reach emergency services directly and efficiently, 
irrespective of whether a citizen uses wireline or wireless technology 
when calling for help by dialing 911. Efforts by federal, state and 
local government, along with the significant efforts of wireline and 
wireless service providers, have resulted in the nearly ubiquitous 
deployment of this life-saving service.
    Section 506 of RAY BAUM'S Act requires the Commission to ``consider 
adopting rules to ensure that the dispatchable location is conveyed 
with a 9-1-1 call, regardless of the technological platform used and 
including with calls from multi-line telephone system.'' RAY BAUM'S Act 
also states that, ``[i]n conducting the proceeding . . . the Commission 
may consider information and conclusions from other Commission 
proceedings regarding the accuracy of the dispatchable location for a 
9-1-1 call . . . .'' RAY BAUM'S Act defines a ``9-1-1 call'' as a voice 
call that is placed, or a message that is sent by other means of 
communication, to a Public Safety Answering Point (PSAP) for the 
purpose of requesting emergency services.
    As part of implementing Section 506 of RAY BAUM'S Act, on August 1, 
2019, the Commission adopted a Report and Order (2019 Order), set forth 
rules requiring Fixed Telephony providers and MLTS providers to ensure 
that dispatchable location is conveyed with 911 calls.
    The Commission's 2019 Order adopted 9.8(a) and 9.16(b)(3)(i), (ii), 
and (iii) to facilitate the provision of automated dispatchable 
location. For Fixed Telephony and in fixed Multi-line Telephone Systems 
(MLTS) environments, providers must provide automated dispatchable 
location with 911 calls. For on-premises, non-fixed devices associated 
with an MLTS, the MLTS operator or manager must provide automated 
dispatchable location to the appropriate PSAP when technically 
feasible; otherwise they must provide either dispatchable location 
based on end-user manual update, or alternative location information. 
For off-premises MLTS calls to 911, the MLTS operator or manager must 
provide dispatchable location, if technically feasible. Otherwise it 
must provide either (1) manually-updated dispatchable location, or (2) 
enhanced location information, which may be coordinate-based, 
consisting of the best available location that can be obtained from any 
available technology or combination of technologies at reasonable cost. 
The requirements adopted in the 2019 Order account for variance in the 
feasibility of providing dispatchable location for non-fixed MLTS 911 
calls, and the means available to provide it. The information 
collection requirements associated with these rules will ensure that 
Fixed Telephony and MLTS providers have the means to provide 911 
callers' locations to PSAPs, thus reducing response times for emergency 
services.

List of Subjects in 47 CFR Part 9

    Communications common carriers, Communications equipment, Radio.

Federal Communications Commission.
Marlene Dortch,
Secretary.

    For the reasons discussed in the preamble, the Federal 
Communications Commission amends 47 CFR part 9 as follows:

PART 9--911 REQUIREMENTS

0
1. The authority citation for part 9 continues to read as follows:

    Authority:  47 U.S.C. 151-154, 152(a), 155(c), 157, 160, 201, 
202, 208, 210, 214, 218, 219, 222, 225, 251(e), 255, 301, 302, 303, 
307, 308, 309, 310, 316, 319, 332, 403, 405, 605, 610, 615, 615 
note, 615a, 615b, 615c, 615a-1, 616, 620, 621, 623, 623 note, 721, 
and 1471, unless otherwise noted.


Sec.  9.8  [Amended]

0
2. Amend Sec.  9.8 by removing and reserving paragraph (b).

0
3. Amend Sec.  9.10 by revising paragraph (s) to read as follows:


Sec.  9.10  911 Service.

* * * * *
    (s) Compliance date(s). Paragraphs (i)(2)(ii)(C) and (D), 
(i)(2)(ii)(J)(4), (i)(4)(iv) and (v), (j)(4), and (k) of this section 
contain information-collection and recordkeeping requirements. 
Compliance with paragraphs (i)(2)(ii)(C) and (D), (i)(2)(ii)(J)(4), 
(i)(4)(iv) and (v), (j)(4), and (k) will not be required until after 
approval by the Office of Management and Budget. The Commission will 
publish a document in the Federal Register announcing compliance dates 
with those paragraphs and revising this paragraph (s) accordingly.


Sec.  9.11  [Amended]

0
4. Amend Sec.  9.11 by removing paragraph (c).


Sec.  9.16  [Amended]

0
5. Amend Sec.  9.16 by removing paragraph (c).

[FR Doc. 2020-25879 Filed 12-1-20; 11:15 am]
BILLING CODE 6712-01-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.