Sunshine Act Meetings Special Board of Directors Meeting, 68095 [2020-23847]
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Federal Register / Vol. 85, No. 208 / Tuesday, October 27, 2020 / Notices
an efficient, timely manner, in
accordance with the Administration’s
commitment to improving service
delivery. By qualitative feedback we
mean information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is used only
internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered is not used for
the purpose of substantially informing
influential policy decisions; and
• Information gathered yields
qualitative information; the collections
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are not designed or expected to yield
statistically reliable results or used as
though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Number: 3135–0130.
Current Actions: Extension of a
currently approved collection.
Type of Review: Regular.
Affected Public: Individuals and
Households; Businesses and
Organizations; State, Local or Tribal
Government.
Estimated Number of Respondents:
7,950.
Average Expected Annual Number of
Activities: 4.
Average Number of Respondents per
Activity: 883.
Annual Responses: 2,650.
Frequency of Response: Once per
request.
Average Minutes per Response: 16.
Average Expected Annual Burden
hours: 726.5.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for Office of Management and
Budget (OMB) approval. All comments
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68095
will become a matter of public record.
Comments are invited on: 1. Whether
the collection of information is
necessary for the proper performance of
the functions of the Agency, including
whether the information shall have
practical utility; 2. the accuracy of the
Agency’s estimate of the burden of the
collection of information; 3. ways to
enhance the quality, utility, and clarity
of the information to be collected; 4.
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and 5. estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: October 21, 2020.
Anthony M. Bennett,
Director of Administrative Services and
Contracts, National Endowment for the Arts.
[FR Doc. 2020–23695 Filed 10–26–20; 8:45 am]
BILLING CODE 7537–01–P
NEIGHBORHOOD REINVESTMENT
CORPORATION
Sunshine Act Meetings Special Board
of Directors Meeting
& DATE: 2:00 p.m., Friday, October
30, 2020.
PLACE: Via Conference Call.
STATUS: Open.
TIME
Agenda
I. Virtual Site Visits and Presentations
• NeighborWorks of Western Vermont
• NeighborWorks of Salt Lake
• A Community of Friends (Los
Angeles, CA)
CONTACT PERSON FOR MORE INFORMATION:
Lakeyia Thompson, Special Assistant,
(202) 524–9940; Lthompson@nw.org.
Lakeyia Thompson,
Special Assistant.
[FR Doc. 2020–23847 Filed 10–23–20; 4:15 pm]
BILLING CODE 7570–02–P
POSTAL REGULATORY COMMISSION
[Docket No. CP2019–136]
New Postal Product
Postal Regulatory Commission.
Notice.
AGENCY:
ACTION:
The Commission is noticing a
recent Postal Service filing for the
Commission’s consideration concerning
a negotiated service agreement. This
notice informs the public of the filing,
SUMMARY:
E:\FR\FM\27OCN1.SGM
27OCN1
]]>Agencies
[Federal Register Volume 85, Number 208 (Tuesday, October 27, 2020)]
[Notices]
[Page 68095]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-23847]
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NEIGHBORHOOD REINVESTMENT CORPORATION
Sunshine Act Meetings Special Board of Directors Meeting
TIME & DATE: 2:00 p.m., Friday, October 30, 2020.
PLACE: Via Conference Call.
STATUS: Open.
Agenda
I. Virtual Site Visits and Presentations
NeighborWorks of Western Vermont
NeighborWorks of Salt Lake
A Community of Friends (Los Angeles, CA)
CONTACT PERSON FOR MORE INFORMATION: Lakeyia Thompson, Special
Assistant, (202) 524-9940; [email protected].
Lakeyia Thompson,
Special Assistant.
[FR Doc. 2020-23847 Filed 10-23-20; 4:15 pm]
BILLING CODE 7570-02-P
