Rates for Interstate Inmate Calling Services, 67450-67462 [2020-19951]
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Federal Register / Vol. 85, No. 206 / Friday, October 23, 2020 / Rules and Regulations
dispatchable location is conveyed to a
Public Safety Answering Point (PSAP)
with a 911 call, regardless of the
technological platform used. Based on
the directive in section 506 of RAY
BAUM’S Act, the Commission adopted
dispatchable location requirements that
in effect modified the existing
information collection requirements
applicable to VRS, IP Relay, and
covered IP CTS by improving the
options for providing accurate location
information to PSAPs as part of 911
calls.
Fixed internet-based TRS devices
must provide automated dispatchable
location. For non-fixed devices, when
dispatchable location is not technically
feasible, internet-based TRS providers
may fall back to Registered Location or
provide alternative location
information. As a last resort, internetbased providers may route calls to
Emergency Relay Calling Centers after
making a good faith effort to obtain
location data from all available
alternative location sources.
Dispatchable location means a location
delivered to the PSAP with a 911 call
that consists of the validated street
address of the calling party, plus
additional information such as suite,
apartment or similar information
necessary to adequately identify the
location of the calling party. Automated
dispatchable location means automatic
generation of dispatchable location.
Alternative location information is
location information (which may be
coordinate-based) sufficient to identify
the caller’s civic address and
approximate in-building location,
including floor level, in large buildings.
On January 31, 2020, the Commission
released Structure and Practices of the
Video Relay Service Program;
Telecommunications Relay Services and
Speech-to-Speech Services for
Individuals with Hearing and Speech
Disabilities, FCC 20–7, published at 85
FR 27309, May 8, 2020 (VRS At-Home
Call Handling Order). The Commission
amended its rules to convert the VRS athome call handling pilot program into a
permanent one, thereby allowing CAs to
work from home. To ensure user privacy
and call confidentiality and to help
prevent waste, fraud, and abuse, the
modified information collections
include requirements for VRS providers
to apply for certification to allow their
communications assistants to handle
calls while working at home; monitoring
and oversight requirements; and
reporting requirements.
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List of Subjects
47 CFR Part 9
Communications; Communications
common carriers, Communications
equipment, Reporting and
recordkeeping requirements, Satellites,
Security measures,
Telecommunications, Telephone.
47 CFR Part 64
Individuals with disabilities,
Telecommunications,
Telecommunications relay services.
Federal Communications Commission.
Marlene Dortch,
Secretary, Office of the Secretary.
For the reasons discussed in the
preamble, the Federal Communications
Commission amends 47 CFR part 9 as
follows:
PART 9—911 REQUIREMENTS
1. The authority citation for part 9
continues to read as follows:
■
Authority: 47 U.S.C. 151–154, 152(a),
155(c), 157, 160, 201, 202, 208, 210, 214, 218,
219, 222, 225, 251(e), 255, 301, 302, 303, 307,
308, 309, 310, 316, 319, 332, 403, 405, 605,
610, 615, 615 note, 615a, 615b, 615c, 615a–
1, 616, 620, 621, 623, 623 note, 721, and
1471, unless otherwise noted.
§ 9.14
[Amended]
2. Amend § 9.14 by removing
paragraph (f).
■
[FR Doc. 2020–21316 Filed 10–22–20; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL COMMUNICATIONS
COMMISSION
47 CFR Part 64
[WC Docket No. 12–375, FCC 20–111; FRS
17047]
Rates for Interstate Inmate Calling
Services
Federal Communications
Commission.
ACTION: Final rule.
AGENCY:
In this document, the
Commission continues to
comprehensively reform inmate calling
services rates and charges to ensure just
and reasonable rates for interstate and
international inmate calling services. In
response to a directive from the United
States Court of Appeals for the District
of Columbia Circuit, the Commission
determined that, except in limited
circumstances, it is impractical to
separate out the intrastate and intrastate
components of ancillary service charges
imposed in connection with inmate
SUMMARY:
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calling services. For the limited
circumstances in which the components
may be distinguished, inmate service
providers are subject to the
Commission’s ancillary service charge
rules, which constrain providers to only
five specific types of ancillary service
charges and related fee caps. The
Commission also reinstated its rule
prohibiting providers from marking up
mandatory taxes or fees and adopted
rule changes in response to the D.C.
Circuit that clarify that the
Commission’s inmate calling service
rate and fee cap rules apply only to
interstate and international inmate
calling services.
DATES: The rules adopted in this
document take effect on November 23,
2020.
ADDRESSES: Federal Communications
Commission, 445 12th Street SW,
Washington, DC 20554.
FOR FURTHER INFORMATION CONTACT:
Amy Goodman, Pricing Policy Division
of the Wireline Competition Bureau, at
(202) 418–1549 or via email at
Amy.Goodman@fcc.gov.
SUPPLEMENTARY INFORMATION: This is a
final rule summary of the Commission’s
Report and Order, released August X,
2020. A full-text version of this
document can be obtained from the
following internet address: https://
docs.fcc.gov/public/attachments/FCC20-111A1.pdf.
Synopsis
I. Introduction
1. The Communications Act divides
jurisdiction for regulating
communications services, including
inmate calling services, between the
Commission and the states. Specifically,
the Act empowers the Commission to
regulate interstate communications
services and preserves for the states
jurisdiction over intrastate
communications services. Because the
Commission has not always respected
this division, the U.S. Court of Appeals
for the District of Columbia Circuit has
twice remanded the agency’s efforts to
address rates and charges for inmate
calling services.
2. Today, the Commission responds to
the court’s remands and takes action to
comprehensively reform inmate calling
services rates and charges. First, the
Commission addresses the D.C. Circuit’s
directive that it consider whether
ancillary service charges—separate fees
that are not included in the per-minute
rates assessed for individual inmate
calling services calls—can be segregated
into interstate and intrastate
components for the purpose of
excluding the intrastate components
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from the reach of its rules. The
Commission finds that ancillary service
charges generally cannot be practically
segregated between the interstate and
intrastate jurisdictions except in the
limited number of cases where, at the
time a charge is imposed and the
consumer accepts the charge, the call to
which the service is ancillary is a
clearly intrastate-only call. As a result,
inmate calling services providers are
generally prohibited from imposing any
ancillary service charges other than
those permitted by the Commission’s
rules and providers are generally
prohibited from imposing charges in
excess of the Commission’s applicable
ancillary service fee caps.
3. The Commission believes that its
actions today will ensure that rates and
charges for interstate and international
inmate calling services are just and
reasonable as required by section 201(b)
of the Act and thereby enable
incarcerated individuals and their loved
ones to maintain critical connections. At
the same time, given that the vast
majority of calls made by incarcerated
individuals are intrastate calls, the
Commission urges its state partners to
take action to address the egregiously
high intrastate inmate calling services
rates across the country.
II. Background
4. Access to affordable
communications services is critical for
all Americans, including incarcerated
members of our society. Studies have
long shown that incarcerated
individuals who have regular contact
with family members are more likely to
succeed after release and have lower
recidivism rates. Unlike virtually every
other American, however, incarcerated
people and the individuals they call
have no choice in their telephone
service provider. Instead, their only
option is typically an inmate calling
services provider chosen by the
correctional facility that, once chosen,
operates as a monopolist. Absent
effective regulation, rates for inmate
calling services calls can be unjustly
and unreasonably high and thereby
impede the ability of incarcerated
individuals and their loved ones to
maintain vital connections.
5. Statutory Background. The
Communications Act of 1934, as
amended (the Act) establishes a system
of regulatory authority that divides
power over interstate, intrastate, and
international communications services
between the Commission and the states.
More specifically, section 2(a) of the Act
empowers the Commission to regulate
‘‘interstate and foreign communication
by wire or radio’’ as provided by the
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Act. This regulatory authority includes
ensuring that ‘‘[a]ll charges, practices,
classifications, and regulations for and
in connection with’’ interstate or
international communications services
are ‘‘just and reasonable’’ in accordance
with section 201(b) of the Act. Section
201(b) also provides that ‘‘[t]he
Commission may prescribe such rules
and regulations as may be necessary in
the public interest to carry out’’ these
provisions.
6. Section 2(b) of the Act preserves for
the states jurisdiction over ‘‘charges,
classifications, practices, services,
facilities, or regulations for or in
connection with intrastate
communication service.’’ The
Commission is thus ‘‘ ‘generally
forbidden from entering the field of
intrastate communication service,
which remains the province of the
states.’ ’’ Stated differently, section 2(b)
‘‘erects a presumption against the
Commission’s assertion of regulatory
authority over intrastate
communications.’’
7. Although the Telecommunications
Act of 1996 ‘‘chang[ed] the FCC’s
authority with respect to some intrastate
activities,’’ ‘‘the strictures of [section
2(b)] remain in force.’’ That is, ‘‘[i]nosfar
as Congress has remained silent . . . ,
[section 2(b)] continues to function.’’
Thus, while section 276 of the Act
specifically directs the Commission to
ensure that payphone service providers,
including inmate calling services
providers, ‘‘are fairly compensated for
each and every completed intrastate and
interstate call using their payphone,’’
that provision does not authorize the
Commission to regulate intrastate rates.
Nor does section 276 give the
Commission the authority to determine
‘‘just and reasonable’’ rates.
8. Prior Commission Actions. The
Commission has taken repeated action
to address inmate calling services rates
and charges. In the 2012 ICS Notice, the
Commission sought comment on
whether to establish rate caps for
interstate inmate calling services calls.
In the 2013 ICS Order, the Commission
established interim interstate rate caps
for debit and prepaid calls as well as
collect calls and required all inmate
calling services providers to submit data
(hereinafter, the First Mandatory Data
Collection) on their underlying costs so
that the agency could develop a
permanent rate structure. In the 2014
ICS Notice, the Commission sought
comment on reforming charges for
services ancillary to the provision of
inmate calling services and on
establishing rate caps for both interstate
and intrastate inmate calling services
calls. In the 2015 ICS Order, the
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Commission attempted to adopt a
comprehensive framework for interstate
and intrastate inmate calling services.
More specifically, the Commission
adopted limits on ancillary service
charges; set rate caps for interstate and
intrastate inmate calling services calls;
extended the interim interstate rate caps
it adopted in 2013 to intrastate calls
pending the effectiveness of the new
rate caps; and sought comment on
whether and how to reform rates for
international inmate calling services
calls. The Commission also addressed
inmate calling services providers’ ability
to recover mandatory applicable passthrough taxes and regulatory fees.
Additionally, the Commission adopted a
Second Mandatory Data Collection to
enable it to identify trends in the market
and adopt further reform, and it
required inmate calling services
providers to annually report information
on their operations, including their
current interstate, intrastate, and
international rates and their current
ancillary service charge amounts. In the
2016 ICS Reconsideration Order, the
Commission increased its rate caps to
account for certain correctional facility
costs related to the provision of inmate
calling services.
9. The Commission’s attempts to
reform inmate calling services rates and
charges have a long history in the courts
and have not always been well received.
In January 2014, in response to inmate
calling services providers’ petitions for
review of the 2013 ICS Order, the D.C.
Circuit stayed the application of certain
portions of that Order but allowed the
Commission’s interim rate caps to
remain in effect. Later that year, the
court held the petitions for review in
abeyance while the Commission
proceeded to set permanent rates. In
March 2016, in response to inmate
calling services providers’ petitions for
review of the 2015 ICS Order, the D.C.
Circuit stayed the application of that
Order’s rate caps and ancillary service
charge cap for single-call services while
the appeal was pending. Later that
month, the court stayed the application
of the Commission’s interim rate caps to
intrastate inmate calling services. In
November 2016, the court stayed the
2016 ICS Reconsideration Order
pending the outcome of the challenge to
the 2015 ICS Order. In 2017, in GTL v.
FCC, the D.C. Circuit vacated the rate
caps in the 2015 ICS Order, finding that
the Commission lacked the statutory
authority to regulate intrastate rates and
that the methodology used to set the
caps was arbitrary and capricious. The
court remanded for further proceedings
with respect to certain rate cap issues;
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remanded the ancillary service charge
caps in that Order; and vacated one of
the annual reporting requirements in
that Order.
10. Because this procedural history is
somewhat complicated, the Commission
provides background on the relevant
issues in turn below.
11. Ancillary Service Charges.
Ancillary service charges are fees that
inmate calling services providers assess
on inmate calling service consumers
that are not included in the per-minute
rates assessed for individual calls. In the
2015 ICS Order, in light of the
continued growth in the number and
dollar amount of ancillary service
charges, and the fact that such charges
inflate the effective price that
consumers pay for inmate calling
services, the Commission adopted
reforms to limit such charges. The
Commission established five types of
permissible ancillary service charges,
which are defined as follows: (1) Fees
for Single-Call and Related Services—
billing arrangements whereby an
incarcerated person’s collect calls are
billed through a third party on a per-call
basis, where the called party does not
have an account with the inmate calling
services provider or does not want to
establish an account; (2) Automated
Payment Fees—credit card payment,
debit card payment, and bill processing
fees, including fees for payments made
by interactive voice response, web, or
kiosk; (3) Third-Party Financial
Transaction Fees—the exact fees, with
no markup, that inmate calling services
providers are charged by third parties to
transfer money or process financial
transactions to facilitate a consumer’s
ability to make account payments via a
third party; (4) Live Agent Fees—fees
associated with the optional use of a
live operator to complete inmate calling
services transactions; and (5) Paper Bill/
Statement Fees—fees associated with
providing customers of inmate calling
services an optional paper billing
statement. The Commission then
capped the amount of each of these
charges and prohibited inmate calling
services providers from assessing any
other ancillary service charges. The D.C.
Circuit stayed the rule setting the
ancillary service charge cap for singlecall services on March 7, 2016, before
the rest of the ancillary service charge
caps were to go into effect. Therefore,
the ancillary service charge cap for
single-call services never became
effective.
12. In the 2015 ICS Order, the
Commission applied these caps to all
services ancillary to inmate calling
services, regardless of whether the
underlying service was interstate or
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intrastate. In particular, the Commission
held that ‘‘section 276 of the Act
authorizes the Commission to regulate
charges for intrastate ancillary services.’’
On review, the D.C. Circuit held that
‘‘the Order’s imposition of ancillary fee
caps in connection with interstate calls
is justified’’ given the Commission’s
‘‘plenary authority to regulate interstate
rates under § 201(b), including
‘practices . . . for and in connection
with’ interstate calls.’’ The court held,
however, that just as the Commission
lacks authority to regulate intrastate
rates pursuant to section 276, the
Commission likewise ‘‘had no authority
to impose ancillary fee caps with
respect to intrastate calls.’’ Because the
court could not ‘‘discern from the record
whether ancillary fees can be segregated
between interstate and intrastate calls,’’
it remanded the issue ‘‘to allow the
Commission to determine whether it
can segregate [the ancillary fee] caps on
interstate calls (which are permissible)
and the [ancillary fee] caps on intrastate
calls (which are impermissible).’’
13. Mandatory Pass-Through Taxes
and Fees. In the 2015 ICS Order, the
Commission found record evidence that
inmate calling services providers were
charging end users fees under the guise
of taxes. The Commission therefore held
that such providers ‘‘are permitted to
recover mandatory-applicable passthrough taxes and regulatory fees, but
without any additional mark-up or
fees.’’ To implement this determination,
the Commission added rules governing
an ‘‘Authorized Fee’’ and a ‘‘Mandatory
Tax or Mandatory Fee.’’ The rule
regarding authorized fees included
language precluding markups in the
absence of specific governmental
authorization. The rule regarding
mandatory taxes or fees, however,
contained no parallel language. To
correct this oversight, the Commission
amended the rule in the 2016 ICS
Reconsideration Order to specify: ‘‘A
Mandatory Tax or Fee that is passed
through to a Consumer may not include
a markup, unless the markup is
specifically authorized by a federal,
state, or local statute, rule, or
regulation.’’
14. On review, the D.C. Circuit
vacated the 2016 ICS Reconsideration
Order ‘‘insofar as it purport[ed] to set
rate caps on inmate calling service’’ and
remanded ‘‘the remaining provisions’’ of
that Order to the Commission ‘‘for
further consideration . . . in light of the
disposition of this case and other related
cases.’’ As a result, the Commission’s
rule governing Mandatory Taxes or
Mandatory Fees was vacated to the
extent that it ‘‘purport[ed] to set rate
caps.’’
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15. Rate Caps. In the 2013 ICS Order,
in light of record evidence that rates for
inmate calling services calls greatly
exceeded the reasonable costs of
providing service, the Commission
adopted interim interstate rate caps of
$0.21 per minute for debit and prepaid
calls and $0.25 per minute for collect
calls. In the 2015 ICS Order, in light of
‘‘egregiously high’’ rates for intrastate
inmate calling services calls, the
Commission relied on section 276 and
section 201(b) of the Act to adopt rate
caps for both intrastate and interstate
inmate calling services calls. The
Commission set tiered rate caps of $0.11
per minute for prisons; $0.14 per minute
for jails with average daily populations
of 1,000 or more; $0.16 per minute for
jails with average daily populations of
350 to 999; and $0.22 per minute for
jails having average daily populations of
less than 350. The Commission
calculated these rate caps using
industry-wide average costs and stated
that this approach would allow
providers to ‘‘recover average costs at
each and every tier.’’ Additionally, the
Commission held that site
commissions—payments made by
inmate calling services providers to
correctional facilities or state authorities
that are often required to win the
contract for provision of service to a
given facility—were not costs
reasonably related to the provision of
inmate calling services. The
Commission therefore excluded site
commission payments from the cost
data used to set the rate caps.
16. On reconsideration in 2016, the
Commission increased the rate caps for
both interstate and intrastate inmate
calling services to expressly account for
correctional facility costs that are
directly and reasonably related to the
provision of inmate calling services. The
Commission set the revised rate caps at
$0.13 per minute for prisons; $0.19 per
minute for jails with average daily
populations of 1,000 or more; $0.21 per
minute for jails with average daily
populations of 350 to 999; and $0.31 per
minute for jails with average daily
populations of less than 350.
17. On review, the D.C. Circuit in GTL
v. FCC vacated the rate caps adopted in
the 2015 ICS Order. First, the court held
that the Commission lacked the
statutory authority to cap intrastate
inmate calling services rates. The court
explained that the Commission’s
authority over intrastate calls is, except
as otherwise provided by Congress,
limited by section 2(b) of the Act and
nothing in section 276 of the Act
overcomes this limitation. In particular,
section 276 ‘‘merely directs the
Commission to ‘ensure that all [inmate
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calling services] providers are fairly
compensated’ for their inter- and
intrastate calls,’’ and it ‘‘is not a ‘general
grant of jurisdiction’ over intrastate
ratemaking.’’
18. Second, the D.C. Circuit held that
the ‘‘Commission’s categorial exclusion
of site commissions from the calculus
used to set [inmate calling services] rate
caps defie[d] reasoned decisionmaking
because site commissions obviously are
costs of doing business incurred by
[inmate calling services] providers.’’
The court directed the Commission to
‘‘assess on remand which portions of
site commissions might be directly
related to inmate calling services and
therefore legitimate, and which are not.’’
The court did not reach inmate calling
services providers’ remaining arguments
‘‘that the exclusion of site commissions
denies [them] fair compensation under
[section] 276 and violates the Takings
Clause of the Constitution because it
forces providers to provide services
below cost,’’ and it stated that the
Commission should address these issues
on remand once it revisits the exclusion
of site commissions.
19. Third, the D.C. Circuit held that
the Commission’s use of industry-wide
averages in setting rate caps was
arbitrary and capricious because it
lacked justification in the record and
was not supported by reasoned
decisionmaking. More specifically, the
court found the Commission’s use of a
weighted average per-minute cost to be
‘‘patently unreasonable’’ given that such
an approach made calls with aboveaverage costs unprofitable and thus did
‘‘not fulfill the mandate of [section] 276
that ‘each and every’ ’’ call be fairly
compensated. Additionally, the court
found that the 2015 ICS Order
‘‘advances an efficiency argument—that
the larger providers can become
profitable under the rate caps if they
operate more efficiently—based on data
from the two smallest firms,’’ which
‘‘represent less than one percent of the
industry,’’ and that the Order did not
account for conflicting record data. The
court therefore vacated this portion of
the 2015 ICS Order and remanded to the
Commission for further proceedings.
20. Also in 2017, in Securus v. FCC,
the D.C. Circuit ordered the 2016 ICS
Reconsideration Order ‘‘summarily
vacated insofar as it purports to set rate
caps on inmate calling service’’ because
the revised rate caps in that Order were
‘‘premised on the same legal framework
and mathematical methodology’’
rejected by the court in GTL v. FCC. The
court remanded ‘‘the remaining
provisions’’ of that Order to the
Commission ‘‘for further consideration
. . . in light of the disposition of this
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case and other related cases.’’ As a
result of the D.C. Circuit’s decisions in
GTL and Securus, the interim rate caps
that the Commission adopted in 2013
($0.21 per minute for debit/prepaid calls
and $0.25 per minute for collect calls)
are in effect for interstate inmate calling
services calls.
21. More Recent Developments. In the
2015 ICS Order, the Commission
directed that the Second Mandatory
Data Collection be conducted two years
from publication of Office of
Management and Budget (OMB)
approval of the information collection.
The Commission received such
approval in January 2017 and
publication occurred on March 1, 2017.
Accordingly, on March 1, 2019, inmate
calling services providers submitted
their responses to the Second
Mandatory Data Collection. The
Commission’s Wireline Competition
Bureau (Bureau) and Office of
Economics and Analytics (OEA)
undertook a comprehensive analysis of
the Second Mandatory Data Collection
responses and conducted multiple
follow-up discussions with inmate
calling services providers to supplement
and clarify their responses.
22. In February 2020, the Bureau
issued a public notice seeking to refresh
the record on ancillary service charges
in light of the D.C. Circuit’s remand in
GTL v. FCC. The Bureau sought
comment on, among other issues, (1)
whether each permitted inmate calling
services ancillary service charge may be
segregated between interstate and
intrastate calls and, if so, how; (2) how
the Commission should proceed in the
event any permitted ancillary service is
‘‘jurisdictionally mixed’’ and cannot be
segregated between interstate and
intrastate calls; and (3) any steps the
Commission should take to ensure that
providers of interstate inmate calling
services do not circumvent or frustrate
the Commission’s ancillary service
charge rules.
23. In April 2020, inmate calling
services providers submitted data
pursuant to the Commission’s annual
reporting requirements and they did so
using a revised annual reporting form
and accompanying instructions. First,
the Bureau made minor revisions to the
form and instructions in light of the D.C.
Circuit’s vacatur of the Commission’s
annual reporting requirement for video
visitation services offered by inmate
calling services providers. The GTL
court held that the video visitation
services reporting requirement adopted
in the 2015 ICS Order was ‘‘too
attenuated to the Commission’s
statutory authority to justify this
requirement.’’ Accordingly, the Bureau
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67453
eliminated questions regarding video
visitation from the annual reporting
form.
24. Second, the Bureau made
additional revisions to the annual
reporting form and instructions based
on its experience in analyzing past
annual reports and based on formal and
informal input from inmate calling
services providers, thereby making the
annual reports easier to understand and
analyze. Bureau and OEA staff used the
April 2020 annual report responses to
supplement their understanding of the
Second Mandatory Data Collection
responses.
25. Commission staff also analyzed
the intrastate rate data submitted as part
of inmate calling services providers’
most recent annual reports. Staff’s
analysis reveals that the vast majority of
inmate calls—roughly 80%—are
reported to be intrastate and that inmate
calling services providers are charging
egregiously high intrastate rates across
the country. Intrastate rates for debit or
prepaid calls substantially exceed
interstate rates in 45 states, with 33
states allowing rates that are at least
double the Commission’s cap and 27
states allowing excessive ‘‘first-minute’’
charges up to 26 times that of the first
minute of an interstate call. Indeed,
while interstate rates for the first minute
and all subsequent minutes may not
exceed $0.25, inmate calling services
providers’ first-minute charges for
intrastate calls may range from $1.65 to
$6.50. For example, one provider
reported the first-minute intrastate rate
of $5.341 and the additional per-minute
intrastate rate of $1.391 in Arkansas
while reporting the per-minute
interstate rate of $0.21 for the same
correctional facility. Similarly, another
provider reported the first-minute
intrastate rate of $6.50 and the
additional per-minute intrastate rate of
$1.25 in Michigan while reporting the
per-minute interstate rate of $0.25 for
the same correctional facility. Further,
Commission staff identified instances in
which a 15-minute intrastate debit or
prepaid call costs as much as $24.80—
almost seven times more than the
maximum $3.15 that an interstate call of
the same duration would cost.
III. Report and Order on Remand
26. In this Report and Order on
Remand (Remand Order), the
Commission responds to the D.C.
Circuit’s directive in GTL v. FCC that
the Commission determine whether
ancillary service charges can be
segregated between interstate and
intrastate inmate telephone service
calls. The Commission also amends its
rule regarding mandatory pass-through
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taxes and fees in light of the court’s
vacatur and remand in Securus v. FCC.
Additionally, the Commission revises
certain of its other inmate calling
services rules to comport with the D.C.
Circuit’s decisions in those cases.
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A. Ancillary Service Charges
27. The Commission finds that
ancillary service charges generally
cannot be practically segregated
between the interstate and intrastate
jurisdiction except in the limited
number of cases where, at the time a
charge is imposed and the consumer
accepts the charge, the call to which the
service is ancillary is a clearly
intrastate-only call. The record strongly
supports this determination. As such,
providers are generally prohibited from
imposing any ancillary service charges
in connection with inmate calling
services other than those specified in
the Commission’s rules and providers
are generally prohibited from imposing
charges in excess of the Commission’s
applicable ancillary service fee caps.
1. The Extent of the Commission’s
Authority
28. In creating a dual federal-state
regulatory regime to govern interstate
and intrastate communications services
in sections 1 and 2(b) of the Act,
Congress ‘‘attempt[ed] to divide the
world of telephone regulation neatly
into two separate components.’’
However, ‘‘since most aspects of the
communications field have overlapping
interstate and intrastate components,
these two sections do not create a
simple division.’’ Decades of precedent
reconciling these statutory provisions
recognizes that the Commission may
regulate services having both interstate
and intrastate components, referred to
as ‘‘jurisdictionally mixed’’ services,
where it is impossible or impracticable
to separate out their interstate and
intrastate components.
29. Courts have recognized that as ‘‘a
basic underpinning of our federal
system . . . state regulation will be
displaced to the extent that it stands as
an obstacle to the accomplishment and
execution of the full purposes and
objectives of Congress.’’ Thus, although
the Commission is ‘‘generally forbidden
from entering the field of intrastate
communication service,’’ courts have
interpreted the Act and the Supremacy
Clause of the U.S. Constitution to allow
federal regulation of the intrastate
portion of jurisdictionally mixed
services in spite of section 2(b) where:
‘‘(1) the matter to be regulated has both
interstate and intrastate aspects; (2) FCC
preemption [regulation] is necessary to
protect a valid federal regulatory
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objective; and (3) state regulation would
‘negate[ ] the exercise by the FCC of its
own lawful authority’ because
regulation of the interstate aspects of the
matter cannot be ‘unbundled’ from
regulation of the intrastate aspects.’’
When all three criteria are met, the
Commission may regulate the
jurisdictionally mixed service falling
within the ‘‘impossibility exception’’ as
jurisdictionally interstate.
30. Stated differently, where the
Commission has jurisdiction under
section 201(b) of the Act to regulate
rates, charges, and practices of interstate
communications services, the
impossibility exception extends that
authority to the intrastate portion of
jurisdictionally mixed services ‘‘where
it is impossible or impractical to
separate the service’s intrastate from
interstate components’’ and state
regulation of the intrastate component
would interfere with valid federal rules
applicable to the interstate component.
As the Vonage Order made clear, ‘‘we
need not demonstrate absolute future
impossibility to justify federal
preemption here. The Commission need
only show that interstate and intrastate
aspects of a regulated service or facility
are inseverable as a practical matter in
light of prevailing technological and
economic conditions.’’
31. The Bureau’s public notice
seeking to refresh the record sought
comment on how the Commission
should proceed in the event a permitted
ancillary service is ‘‘jurisdictionally
mixed’’ and cannot be segregated
between interstate and intrastate calls.
No commenter disputed the
Commission’s authority to regulate
jurisdictionally mixed ancillary services
charges that cannot be segregated.
Where a consumer of inmate calling
services would incur an ancillary
service charge in connection with
inmate telephone service and the charge
is not clearly and entirely applicable to
intrastate calling, the Commission
applies the impossibility exception
criteria to determine whether that
ancillary service charge should be
subject to its authority and rules. The
Commission rejects one federal District
Court’s suggestion that GTL v. FCC held
that the Commission may not cap
ancillary fees ‘‘except to the extent those
for interstate calls ‘can be segregated’
from intrastate calls.’’ As Pay Tel points
out, the District Court did ‘‘not engage
in the relevant preemption analysis—
indeed not once [did] the decision even
mention the term ‘mixed jurisdiction.’ ’’
And no party argues that Mojica v.
Securus provides the appropriate
reading of GTL v. FCC. Given the long
history of Supreme Court and federal
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appellate court precedent on
jurisdictionally mixed services and the
specific language of the D.C. Circuit in
GTL v. FCC (which remanded the issue
of ‘‘whether ancillary fees can be
segregated between interstate and
intrastate calls’’ to the Commission ‘‘for
further consideration’’), the Commission
finds that the D.C. Circuit did not
instruct the Commission on how it
should proceed if it were impossible or
impracticable to segregate some
ancillary fees but instead left that
question open for the Commission to
resolve in the first instance.
2. Applying the Commission’s Authority
to Particular Ancillary Services
32. Single-Call Service (and Related
Service) Fees. Where no prepaid or
debit inmate calling services account
has been established, an incarcerated
individual can make individual collect
calls to family members or others. Third
parties assess fees on a per-call basis to
bill the called family member or other
party for such calls. In 2015, the
Commission adopted rules that would
preclude inmate calling services
providers from charging more than the
exact fee the third-party charges for
these transactions, with no markup.
33. Because single-call service is
associated with a specific call, the
Commission finds that the ancillary
service can be jurisdictionally
determined based on the classification—
interstate or intrastate—of the
underlying call. Single-call service (and
related service) associated with an
interstate call is subject to the
Commission’s ancillary service charge
rules. Single-call service (and related
service) associated with an intrastate
call is beyond the reach of the
Commission’s regulations. In the 2015
ICS Order, the Commission held that
‘‘for single call and related services, we
permit ICS providers to charge the
amount of the third-party financial
transaction (with no markup) added to
a per-minute rate no higher than the
applicable rate cap.’’ However, the D.C.
Circuit stayed section 64.6020(b)(2)
before that rule took effect. The D.C.
Circuit in GTL remanded the
‘‘imposition of ancillary fee caps’’ in the
2015 ICS Order without specifically
addressing the effect of that remand on
the single-call service rule or dissolving
the court’s earlier stay of that rule. The
‘‘no-mark-up’’ portion of the single-call
service rule never became effective.
Because the D.C. Circuit remanded
section 64.6020(b)(2) without vacating,
finding fault, or otherwise addressing
the no-markup clause, the Commission
reinstates section 64.6020(b)(2) today for
the same reasons it adopted this
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prohibition in 2015. Nothing in the
record of this proceeding since that time
suggests the Commission should refrain
from doing so, and hence it has good
cause to reinstate section 64.6020(b)(2)
without further notice and comment.
34. Automated Payment Fees.
Automated payments fund prepaid or
debit accounts that can be used to pay
for inmate calling services. Inmate
calling services consumers typically
make these payments to fund their
accounts to pay for future calls to family
or other loved ones and any associated
ancillary services charge fees. These
payments occur through multiple
methods or types of transactions
including ‘‘credit card payment, debit
card payment, and bill processing fees,
including fees for payments by
interactive voice response[ ], web, or
kiosk.’’ They are also made to pay
inmate calling service bills for calls that
have already been made. The
Commission limits these fees to a
maximum of ‘‘$3.00 per use,’’ based on
its prior finding that a $3.00 cap would
‘‘more than ensure[ ] that ICS providers
[could] recoup the costs of offering these
services.’’
35. Because a prepaid or debit
account can generally be used to make
both interstate and intrastate calls,
automated payment fees are generally
jurisdictionally mixed and subject to the
Commission’s ancillary service charge
rules. For example, accounts that allow
the dialing of any mobile telephone
number (such as one assigned by a
mobile wireless provider or a nomadic
interconnected voice over internet
Protocol (VoIP) provider) are inherently
jurisdictionally mixed because the
called party need not be located in the
same state as the incarcerated
individual at the time of a call. This is
true even if the called party’s residence,
as commenters point out, is in the same
state as the correctional facility. And it
is true even if the area code and NXX
prefix of the called party’s telephone
number are associated with the state of
the correctional facility. Similarly, if the
account only allows a certain number of
non-mobile numbers to be called, such
an account is jurisdictionally mixed if
any one of those numbers is assigned to
a fixed location in a different state. The
Commission uses a fixed landline
telephone number in its example here
but recognizes that fixed wireless
technology may also have the same
‘‘fixed’’ location characteristics as fixed
wireline service and thus the same
jurisdictional analysis would apply.
Indeed, accounts where an incarcerated
individual may make a call to any
telephone number or add a telephone
number to the list of authorized
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numbers (even if that telephone number
must go through a screening process
before it is authorized) may be
inherently jurisdictionally mixed.
Because automated payments typically
are made to fund accounts before calls
are completed or fees are incurred, the
record suggests that it may be
impractical, if not impossible, to
connect these payments to any specific
subsequent calls made. When
automated payments cannot be
segregated by jurisdiction, they are
subject to the Commission’s ancillary
service charge rules.
36. The Commission recognizes,
however, that automated payments are
sometimes made to pay inmate calling
service bills after calls have already
been made. In that circumstance, an
inmate calling services provider could
potentially confirm that not one call
with an outstanding balance was made
that crossed state lines and thus that the
service charge would be ancillary only
to intrastate inmate calling services.
Because the Commission must respect
the boundary on its jurisdiction drawn
by Congress, it cannot impose its
automated payment fee cap in such
circumstances.
37. The Commission rejects Securus’
claim that ‘‘since the jurisdiction of any
given payment transaction depends on
the specific circumstances surrounding
the transaction, Securus does not
believe that the Commission can reach
any conclusion regarding the
application of these [Automated
Payment Fee] caps as a generic matter.’’
It is precisely because providers
generally impose (and consumers are
charged) these fees before it is possible
to determine whether such payments
are ancillary to interstate or intrastate
calls that precedent dictates that the
Commission find these automated
payments to be jurisdictionally mixed—
and thus application of the
Commission’s rule to all such
transactions is necessary to protect
interstate callers.
38. Third-Party Financial Transaction
Fees. Consumers often make use of third
parties, such as Western Union or
MoneyGram, to transfer money or
process financial transactions that
enable these consumers to make
payments to inmate calling services
accounts. These third parties charge fees
to inmate calling services providers,
which the providers then pass on to
consumers. The Commission’s ancillary
services charges rules limit the amount
of third-party fees that an inmate calling
services provider can pass on to
consumers to the exact third-party fees,
with no markup.
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39. As with automated payments,
because third-party financial
transactions typically fund accounts
before calls are placed or associated fees
are incurred, it is generally impossible
to know whether the fees will be
applied to interstate calls, intrastate
calls, or a mix of the two. Therefore,
third-party financial transactions are
generally jurisdictionally mixed and
subject to the Commission’s ancillary
service charge rules in the same way as
automated payments. The Commission
declines in this Order to consider
NCIC’s suggestion that it further cap
third-party processing fees. Setting aside
whether the Commission would have
the authority to prohibit an inmate
calling services provider from passing
along the costs itself incurs for
conducting a service on a consumer’s
behalf, NCIC’s suggestion is beyond the
scope of the remand in this proceeding.
40. To the extent Securus suggests
that third-party financial transactions
‘‘raise no jurisdictional dispute,’’ the
Commission agrees so long as such a
transaction is tied to a particular
jurisdictionally identifiable call—
which, as with automated payments, the
Commission would expect would only
occur if the fee is imposed after calls
have been made. And such an inquiry
would only matter where the inmate
calling services provider can confirm
that no call with an outstanding balance
was interstate or international—
otherwise, the only way to protect the
interstate caller from unjust and
unreasonable fees is to apply the
Commission’s ancillary service charge
rules to the entire third-party financial
transaction.
41. Live Agent Fees. Consumers may
optionally use live operators to
complete a range of inmate calling
services-related tasks, including setting
up an account, adding money to an
account, or assisting with making a call.
In practice, multiple transactions can
be, and often are, made via a single live
operator interaction, which the
Commission caps at $5.95 per
interaction, regardless of the number of
tasks the live operator completes in a
single session.
42. As with automated payments and
third-party financial transactions,
because live agents are often used to set
up accounts or add money to accounts
before any call is made, live agent
services are generally jurisdictionally
mixed and subject to the Commission’s
ancillary service charge rules. In
contrast, to the extent a live agent is
used to place a particular call, then that
service can be jurisdictionally
determined by the classification of the
call, just as single-call services are. And
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to the extent a live agent is used after
calls have been made to, for example,
pay a bill, then the Commission’s
ancillary service charge rules apply
unless every call with an outstanding
balance can be determined to be
intrastate. Similarly, to the extent a live
agent session is used to complete
multiple tasks, the Commission finds
that service is jurisdictionally mixed
(and thus subject to its ancillary service
charge rules) unless the inmate calling
services provider can demonstrate that
each action taken by the live agent was
ancillary only to an intrastate telephone
service.
43. The Commission rejects Securus’
claim that because Live Agent fees are
based on multiple different types of
transactions, it cannot reach a
conclusion as to whether or not the
Commission’s ancillary service charge
rule applies. Again, the Commission can
reach a conclusion here precisely
because it has found that live agent
services can, and do, involve both
interstate and intrastate tasks within a
single transaction session. As a result,
failing to treat live agent services as
generally jurisdictionally mixed would
conflict with the federal law requiring
these fees to be just and reasonable for
all interstate callers.
44. Paper Bill Fees. Inmate calling
services consumers have the option to
obtain paper bills or statements
reflecting all charges that occurred
during a billing cycle, including those
related to calls and ancillary service
charges. The Commission has capped
fees for paper bills at $2.00 per
statement.
45. Because the creation of a paper
bill occurs only after calls have been
made, it may be possible to
jurisdictionally segregate this service.
Generally, the Commission would
expect such bills to be jurisdictionally
mixed as incarcerated people may make
calls to those both in and outside of the
state of the correctional facility—and
thus subject to its ancillary service
charge rules. However, if an inmate
calling services provider can confirm
that no call on the bill is interstate or
international, then the paper bill service
would only be ancillary to intrastate
calls and beyond the reach of the
Commission’s rules.
3. Related Issues
46. Effect on State Regulation. As in
prior cases, the Commission exercises
its authority under the Supremacy
Clause to preempt state regulation of
jurisdictionally mixed services to the
extent that such regulation conflicts
with federal law. The Commission’s
rules apply to all ancillary service
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charges imposed for and in connection
with interstate inmate calling services.
To the extent those charges relate to
accounts or transactions having
interstate as well as intrastate
components, the federal requirements
will operate as ceilings limiting
potential state action. To the extent a
state allows or requires an inmate
calling services provider to impose fees
for ancillary services other than those
permitted by the Commission’s rules, or
to charge fees higher than the caps
imposed by the Commission’s rules, that
state law or requirement is preempted
except where such ancillary services are
provided only in connection with
intrastate inmate calling services. In
contrast, to the extent a state allows or
requires an inmate calling services
provider to impose fees lower than
those contained in the Commission’s
rules, that state law or requirement is
not preempted by the Commission’s
action here.
47. Attempts to Exploit the Dual
Regulatory Environment and Evade the
Commission’s Rules. The Commission
shares the concern of commenters that
inmate calling services providers may
undermine or negate its caps on
ancillary service charges for interstate
inmate calling services (and, in turn, its
interstate rate caps) by departing from
their current business practices and
taking new steps to segregate interstate
and intrastate activity. For example,
commenters point out that providers
may newly decide to create separate
paper bills for intrastate and interstate
services in order to evade the
Commission’s cap on paper bill fees.
The Commission recognizes, in view of
the D.C. Circuit’s decision in GTL, that
the Commission lacks authority to limit
the fees providers assess for purely
intrastate activity. But it is within the
Commission’s authority to ensure that
fees for interstate activity are just and
reasonable. And because providers have
not historically distinguished between
interstate and intrastate ancillary service
charges, the Commission anticipates
that the costs associated with providing
jurisdictionally separate ancillary
services, should providers seek to do so
in the future, would often or always be
‘‘common’’ to both the interstate and
intrastate service. It would frustrate the
Commission’s efforts to ensure that
charges for interstate ancillary services
are just and reasonable if providers
could recover, through their interstate
ancillary service charges, costs that
should be allocated to a parallel
intrastate ancillary service, or that
providers have already recovered
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through their intrastate ancillary service
charges.
48. To ensure that providers do not
negate the effectiveness of the
Commission’s caps on interstate
ancillary service charges in this manner,
the Commission determines that if a
provider takes new steps to segregate
interstate and intrastate activity (for
example, by providing separate paper
bills for interstate and intrastate inmate
calling services, and assessing separate
ancillary service charges for those bills),
the Commission will presumptively
consider such actions as unjust and
unreasonable practices that are
prohibited under federal law. The
Commission directs the Wireline
Competition Bureau and the
Enforcement Bureau to take appropriate
action should they become aware of
such actions. Any inmate calling
services provider that takes such actions
should be prepared to demonstrate to
the Commission that its affected
interstate ancillary service charges are
just and reasonable, including that the
affected charges do not recover
jurisdictionally common costs that are
already, or should properly be,
recovered through the provider’s
corresponding intrastate ancillary
service charges.
49. Relatedly, the Commission
cautions providers that they are
prohibited, either directly or indirectly,
from imposing ancillary service charges
falling outside the five categories of
charges permissible under its rules, and
that they are prohibited from collecting,
directly or indirectly, amounts that
exceed the ancillary service fee caps set
forth in its rules. The Commission
further cautions that it intends to
exercise the full breadth of the agency’s
jurisdiction to curb attempts to evade its
rate cap and ancillary service charge
rules through arrangements with third
parties. For example, one commenter
has suggested that other providers may
have entered into arrangements with a
third party in connection with singlecall service transactions whereby
excessive one-time transaction fees
associated with these calls are imposed,
passed on without markup to the
consumer of the inmate calling service,
and then the revenue obtained from the
consumer is shared by the service
provider and the third party. Evidence
of arrangements such as this that appear
to result in the service provider
indirectly marking up the third-party
transaction fee in circumvention of the
Commission’s rules is subject to
immediate referral to the Enforcement
Bureau for investigation.
50. Similarly, inmate calling services
providers are required to certify
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annually that the information in their
Annual Reports, including the
information on their ancillary services
fees, is ‘‘true and accurate’’ and that
they are in compliance with the
Commission’s inmate calling services
rules. The Commission will not hesitate
to take action to ensure full compliance
with its ancillary services fee caps and
other inmate calling services rules. To
that end, the Commission directs the
Enforcement Bureau to issue an
Enforcement Advisory, within 60 days
of the effective date of this Order,
reminding inmate calling services
providers of their obligations under the
Commission’s rules, their duty of
candor in connection with their
interactions with the Commission, and
the potential penalties for
noncompliance.
51. Classifying Calls by Jurisdiction.
There is significant debate within the
record on whether it is possible for
inmate calling services providers to
classify the jurisdiction of certain calls
and thus the jurisdiction of the services
ancillary to such calls. On the one hand,
GTL argues that the ‘‘jurisdictional
nature of calls themselves is easily
classified as either interstate or
intrastate based on the call’s points of
origin and termination,’’ and Securus
asserts that an inmate calling services
provider knows the jurisdiction of a call
because it is ‘‘from a known originating
telephone number to a single, known
terminating number.’’ On the other
hand, Pay Tel argues that the
Commission should generally treat
inmate calling services as
jurisdictionally mixed across the board
because providers cannot practically
and reliably determine the location of
each called party.
52. This confusion calls for some
clarification. First, the Commission
reminds providers that the jurisdictional
nature of a call depends on the physical
location of the endpoints of the call and
not on whether the area code or NXX
prefix of the telephone number, or the
billing address of the credit card
associated with the account, are
associated with a particular state. In
other words, certain providers are
incorrect to argue that comparing the
incarcerated person’s local access and
transport area and phone number with
the account holder’s will let an inmate
calling services provider identify
whether a call or account is interstate or
intrastate. Although that may be true for
legacy wireline networks, more modern
networks such as wireless networks and
interconnected VoIP networks allow the
portability of such numbers across state
lines. And given the prevalence of such
networks and the increasing reliance on
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mobile wireless and VoIP services, it
would be unreasonable for an inmate
calling services provider to rely on a
telephone number alone to determine
the location of a particular called party.
Today, a phone number provides little
indication of the physical location of a
called party or a calling party.
Telephone numbers have been readily
ported between wireline providers, and
between wireline and wireless service
providers, since at least 2003. And VoIP
providers have been porting numbers
since at least 2008. Thus, a telephone
number only identifies the state and rate
center where the number was originally
assigned, and not where it is currently
assigned. Moreover, because a wireless
telephone user may make or receive a
call anywhere there is wireless
reception, their phone number readily
may not indicate their location. And the
chance of a phone number being one
that is used by a mobile phone is high:
The telephone numbers used by mobile
phones make up about half of all
assigned telephone numbers. Second,
the Commission disagrees with Pay
Tel’s argument that the location of a
wireless caller is unknowable. As
Securus points out, ‘‘wireless carriers
can determine the locations of their
customers at the time of each call, so it
is possible to establish the jurisdiction
of each individual call.’’ Third, the
Commission recognizes that just
because some provider can establish the
location of a caller (and thus the
jurisdiction of a call) does not mean that
every inmate calling services provider
can or does do so. As such the
Commission agrees with Pay Tel that, to
the extent an inmate calling services
provider cannot definitively establish
the jurisdiction of a call, it may and
should treat the call as jurisdictionally
mixed and thus subject to the
Commission’s ancillary service charge
rules. Such treatment is necessary to
carry out the requirement of the
Communications Act that all interstate
charges and practices be just and
reasonable. Or to put it another way,
any other treatment of jurisdictionally
indeterminate calls would strip
interstate callers of the protections
guaranteed by federal law.
53. GTL and Securus take issue with
the Commission’s jurisdictional
approach, arguing that it is inconsistent
with Commission and provider
practices for determining the
jurisdictional nature of calls. These
providers misread Commission
precedent, however. While the
Commission has allowed carriers to use
proxies for determining the
jurisdictional nature of calls in specific
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contexts, typically related to carrier-tocarrier matters or payment of fees owed,
it has never adopted a general policy
allowing the broad use of such proxies
outside of specific facts and
circumstances which are not applicable
here. Indeed, the Commission has never
applied proxies to telecommunications
resellers generally, or inmate calling
services providers specifically, with
respect to assessing different interstate
and intrastate rates and charges on their
customers for those customers’
interstate and intrastate telephone calls.
Indeed, the examples that GTL and
Securus provide relate specifically to
carrier-to-carrier arrangements involving
intercarrier compensation or applicable
federal fees due between carriers and
the Commission, not to using a proxy
for charging a customer a higher or
different rate than it would otherwise be
subject to based on whether the
customer’s call is interstate or intrastate.
54. The Commission is also
unpersuaded by the ‘‘precedent’’ cited
by GTL and Securus. Much of what
those parties cite is drawn from Notices
of Proposed Rulemaking. Even insofar
as those Notices include observations
about historical industry practice as
context for those requests for comment,
the Notices do not establish actual
Commission policy. Nor is the
Commission persuaded by their citation
of a 2002 Bureau-level Order resolving
an interconnection arbitration. That
Bureau decision involved baseball-style
arbitration, and an arbitrator concluded
that those parties could use NPA–NXX
codes for purposes of determining
whether calls were local or toll. That
conclusion was a function of the limits
of the carriers’ respective proposals
there—nothing in that case made the
use of NPA–NXX codes applicable to
the entire industry. Moreover, this 18
year-old decision did not involve
carriers terminating calls to VoIP and
mobile wireless telephone numbers,
which is the Commission’s concern
here. The industry is very different
today than it was in 2002 and the rules
applicable to numbering resources have
changed substantially, calling into
question whether that arbitrator would
have reached the same conclusion today
with respect to reliance on NPA–NXX
codes. In still other cases, GTL cites
state commission decisions or an
industry white paper, which likewise do
not demonstrate Commission policy.
Thus, these filings by GTL and Securus
do not demonstrate any actual
Commission policy for the industry
from which the Commission would be
departing here.
55. Independently, the Commission
Notices and Bureau Order cited by GTL
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and Securus involve materially different
policy contexts. In particular, they
generally involve scenarios where the
Commission is seeking to ensure a
reasonable aggregate outcome across a
mass of transactions. This is the case
under the telecommunications relay
service (TRS) program, where a single
entity—the Commission—is providing
all of the compensation that providers
receive from the interstate TRS Fund.
To the extent that interstate vs.
intrastate distinctions arise in that
context, the Commission must ensure a
reasonable approach across the
aggregation of TRS calls handled by
each provider rather than necessarily
requiring jurisdictional accuracy on a
call-by-call basis. This also is the case
with intercarrier compensation, for
example, where carriers exchange large
volumes of calls and the jurisdictional
status of any individual call is less
important for intercarrier compensation
purposes than ensuring that, in the
aggregate, the payments carriers
exchange reflect a reasonable
accounting of the relative portion of that
mass of calls that are interstate vs.
intrastate. Furthermore, under the
framework of sections 251 and 252 of
the Act, Commission rules merely
establish a default, with individual
carriers free to negotiate alternative
approaches. In that context, Congress
thus anticipated that regulators
generally would defer to industryderived outcomes where they emerged.
The situation here is quite different,
however. Currently, charges for inmate
calling services calls are imposed on a
call-by-call basis. As a result, to ensure
the rate caps serve their purpose of
ensuring just and reasonable rates for
interstate services, those protections
must apply on a call-by-call basis. Even
assuming arguendo that proxies could
be identified that would yield an
approximately accurate differentiation
between interstate and intrastate traffic
when viewed across the entire
aggregation of a providers’ calls, that
would be cold comfort to the end-user
consumers. Nor, in any case, does the
record reveal proxies that would be
reasonable even if it made sense to focus
on aggregate outcomes. For example, the
record does not reveal why proxies or
the like that industry might have used
in the context of traditional telephone
calls would make sense in the inmate
calling services context given potential
differences in the types of calls that are
placed, potential differences in
frequency and duration of calls, or other
possible considerations. At the same
time, relying on proxies such as
telephone numbers could be self-
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defeating, since consumers could
purchase wireless phones from a
different state (with a number from that
state) and then place calls from within
the same state as the inmate in order to
gain the protections of the interstate
inmate calling services rules. Such
activities would impose their own costs
and could lead to disparate application
of the protections of the interstate
inmate calling services rules based on
the relative sophistication of the
particular consumers receiving calls
from inmates. The Commission finds all
these concerns persuasive both in
connection with its inmate calling
services rate caps and in connection
with its regulation of fees for ancillary
services. Those consumers would lose
the protection of the Commission’s rate
caps for particular calls that are, in fact,
interstate calls because per-call
regulation turned on proxies developed
in the context of aggregations of calls
with no guarantee—or necessarily even
likelihood—of seeing offsetting benefits
in the case of other inmate calling
services calls they make or receive.
Likewise, when it comes to fees for
jurisdictionally mixed ancillary
services, the Commission merely seeks
to vindicate its statutory interests
whenever interstate inmate calling
services are implicated. Indeed, in the
Vonage Order cited by GTL, the
Commission responded to the difficulty
in directly determining the jurisdiction
of calls by broadly preempting the
state’s attempted regulation of the
service at issue. Thus, although the
Commission leaves providers free to
follow state law where the associated
effects can be limited to intrastate
inmate calling services, the record here
does not persuade it to neglect its
interest when there is an effect on
interstate services even if it falls below
some (undefined) threshold.
56. Additionally, the end-to-end
analysis that the Commission relies
upon in this Order is the analysis that
the Commission ‘‘has traditionally used
to the determine whether a call is
within its interstate jurisdiction.’’ The
Commission has not extended to inmate
calling services any of the jurisdictional
proxies it has adopted for specific and
limited purposes in other contexts, nor
has it ever had any reason to suspect
that inmate calling services providers
were not appropriately complying with
this most basic regulatory obligation of
telecommunications services providers
with respect to their customers—
determining the proper jurisdiction of a
call when charging its customers the
correct and lawful rates for those calls
using the end-to-end analysis. The
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Commission therefore disagrees with
GTL and Securus that its approach is a
departure from established precedent
and imposes a ‘‘burden’’ on them.
57. For the same reasons, the
Commission also disagrees with GTL
and Securus that requiring inmate
calling services providers to classify
incarcerated people’s calls as interstate
or intrastate based on their end points
constitutes a change in Commission
policy requiring prior notice and an
opportunity to comment. On the
contrary, the Commission’s approach
simply clarifies the long-established
standard that inmate calling services
providers must apply in classifying calls
for purposes of charging customers the
appropriate rates and charges. And, in
any event, the Bureau’s public notice
seeking to refresh the record on
ancillary service charges in light of GTL
v. FCC sought comment ‘‘on how the
Commission should proceed in the
event any permitted ancillary service is
‘jurisdictionally mixed’ and cannot be
segregated between interstate and
intrastate call’’ and defined
jurisdictionally mixed services as
‘‘[s]ervices that are capable of
communications both between intrastate
end points and between interstate end
points.’’ Since the permitted ancillary
services include single-call services (i.e.,
services related to a specific call), GTL
and Securus received notice of, and a
full opportunity to comment on, the
jurisdictional status of inmate calling
services calls.
58. Ancillary Service Charges Rule
Revisions. The Commission revises its
ancillary services charge rules
consistent with its findings herein.
These amendments reflect the D.C.
Circuit’s holding that the Commission
lacks authority over intrastate inmate
calling services as well as the
Commission’s actions exercising its
authority to ensure just and reasonable
rates under section 201(b) for ancillary
services charges for and in connection
with jurisdictionally mixed inmate
calling services for which it is
impossible or impracticable to segregate
the interstate and intrastate
components.
59. The Commission also changes
section 64.6020(a)’s cross-reference to
section 64.6000 to more precisely crossreference section 64.6000(a). The
Commission finds good cause to correct
the cross-reference without notice and
comment because this change is nonsubstantive. It is well established that
the Commission need not seek comment
on amendments to its rules designed ‘‘to
ensure consistency in terminology and
cross references across various rules or
to correct inadvertent failures to make
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conforming changes when prior rule
amendments occurred.’’ In the absence
of any indication of changed
circumstances regarding the markup of
Mandatory Taxes or Mandatory Fees,
the Commission finds it unnecessary to
seek additional comment on these
matters.
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B. Mandatory Pass-Through Taxes and
Fees
60. As a result of the D.C. Circuit’s
decision in Securus, the rule
amendments in the 2016 ICS
Reconsideration Order to include
language precluding markups of a
‘‘Mandatory Tax or Mandatory Fee’’ in
the absence of specific governmental
authorization were vacated to the extent
they capped rates. The Commission
therefore amends its rules to reinstate
the language added in the 2016 ICS
Reconsideration Order in response to
the court’s vacatur and remand. The
Commission also adds language
clarifying that this rule applies only in
connection with interstate and
international inmate calls. This
amendment will ensure that end users
will pay for ‘‘the cost of the service they
have chosen and any applicable taxes or
fees, and nothing more’’ for inmate
calling services subject to the
Commission’s jurisdiction, thereby
helping ensure that the charges imposed
in connection with those services are
just and reasonable.
61. The amendment is consistent with
the Commission’s prior intent regarding
mandatory taxes or fees and the record
previously developed in this
proceeding. The Commission bases its
reinstatement on the same record, and
finds no basis to depart from its prior
determination that adopting this rule
best comports with its application of
section 201(b). Further, this amendment
harmonizes the rules regarding a
‘‘Mandatory Tax or Mandatory Fee’’ and
an ‘‘Authorized Fee’’ to prohibit
markups on either category of charges,
thereby eliminating at least some
potential confusion from the disparate
definitions regarding whether inmate
calling services providers may mark up
such charges.
C. Revisions to Certain Inmate Calling
Services Rules
62. Finally, the Commission revises
certain of its rules governing inmate
calling services to comport with the D.C.
Circuit’s decisions in GTL and Securus.
First, the court vacated the rate caps that
the Commission adopted in the 2015
ICS Order and the 2016 ICS
Reconsideration Order, and the
Commission thus eliminates section
64.6010, which contained those rate
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caps. Second, the GTL court vacated the
reporting requirement the Commission
had adopted for video visitation
services. The Commission thus
eliminates section 64.6060(a)(4), which
contained that rule. Third, the GTL
court found that the Commission lacks
ratemaking authority over intrastate
inmate calling services rates. The
Commission thus revises sections
64.6000(b), 64.6000(n), 64.6030,
64.6050, 64.6070, 64.6080, 64.6090, and
64.6100 to reflect that these rules only
apply to interstate and international
inmate calling services. Fourth, the
Commission revises section 64.6000(t)
of its rules to change the reference to
‘‘ICS’’ therein to ‘‘Inmate Calling
Services.’’
63. The Commission finds good cause
to implement these revisions without
notice and comment. The
Administrative Procedure Act states that
notice and comment procedures do not
apply ‘‘when the agency for good cause
finds (and incorporates the finding and
a brief statement of the reasons therefor
in the rules issued) that notice and
public procedure thereon are
impracticable, unnecessary, or contrary
to the public interest.’’ With the
exception of its change to section
64.6000(t), the Commission’s revisions
are non-discretionary changes to the
Commission’s rules necessary to
effectuate the D.C. Circuit’s decisions in
GTL and Securus. Seeking notice and
comment before implementing the D.C.
Circuit’s non-discretionary mandate
would serve no purpose because
commenters could not say anything
during a notice and comment period
that would change the D.C. Circuit’s
decision and the Commission does not
have discretion to depart from the
court’s mandate.
64. The Commission also finds good
cause to revise section 64.6000(t)
without notice and comment because
this change is non-substantive. The
Commission need not seek comment on
amendments to its rules designed ‘‘to
ensure consistency in terminology and
cross references across various rules or
to correct inadvertent failures to make
conforming changes when prior rule
amendments occurred.
IV. Procedural Matters
65. People with Disabilities. To
request materials in accessible formats
for people with disabilities (braille,
large print, electronic files, audio
format), send an email to fcc504@fcc.gov
or call the Consumer & Governmental
Affairs Bureau at 202–418–0530 (voice),
202–418–0432 (TTY).
66. Congressional Review Act. The
Commission has determined, and the
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Administrator of the Office of
Information and Regulatory Affairs,
Office of Management Budget concurs,
that this rule is non-major under the
Congressional Review Act, 5 U.S.C.
804(2). The Commission will send a
copy of this Report and Order on
Remand to Congress and the
Government Accountability Office
pursuant to 5 U.S.C. 801(a)(1)(A).
67. Supplemental Final Regulatory
Flexibility Act Analysis. As required by
the Regulatory Flexibility Act of 1980
(RFA), as amended, the Commission has
prepared a Supplemental Final
Regulatory Flexibility Analysis (FRFA)
relating to this Report and Order on
Remand. The FRFA is set forth below.
68. Paperwork Reduction Act. This
Report and Order on Remand does not
contain new or modified information
collection requirements subject to the
Paperwork Reduction Act of 1995
(PRA). In addition, therefore, it does not
contain any new or modified
information collection burden for small
business concerns with fewer than 25
employees, pursuant to the Small
Business Paperwork Relief Act of 2002
(SBPRA).
V. Supplemental Final Regulatory
Flexibility Analysis
69. As required by the Regulatory
Flexibility Act of 1980, as amended
(RFA), an Initial Regulatory Flexibility
Analysis (IRFA) was incorporated in the
2014 ICS Notice. The Commission
sought written public comment on the
proposals in that Notice, including
comment on the IRFA. The Commission
did not receive comments directed
toward the IRFA. Thereafter, the
Commission issued a Final Regulatory
Flexibility Analysis (FRFA) conforming
to the RFA. This Supplemental FRFA
supplements that FRFA to reflect the
actions taken in the Report and Order
on Remand (Remand Order) and
conforms to the RFA.
A. Need for, and Objectives of, the
Order on Remand
70. The Remand Order adopts rules
segregating ancillary service charges
provided in connection with inmate
calling services into interstate and
intrastate components in response to a
remand from the United States Court of
Appeals for the District of Columbia
Circuit (D.C. Circuit). It also amends the
Commission’s rule regarding mandatory
pass-through taxes and fees in light of
a second remand from the D.C. Circuit.
Finally, it revises certain of the
Commission’s other inmate calling
services rules to comport with the D.C.
Circuit’s decisions in those cases, and
reinstates the Commission’s rule
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providing an ancillary service charge
cap for single-call services.
B. Summary of Significant Issues Raised
by Public Comments in Response to the
IRFA
71. The Commission did not receive
comments specifically addressing the
rules and policies proposed in the IRFA.
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C. Response to Comments by the Chief
Counsel for Advocacy of the Small
Business Administration
72. The Chief Counsel did not file any
comments in response to the proposed
rules in this proceeding.
D. Description and Estimate of the
Number of Small Entities to Which
Rules Will Apply
73. The RFA directs agencies to
provide a description of, and, where
feasible, an estimate of, the number of
small entities that may be affected by
the rules adopted herein. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small business concern’’
under the Small Business Act. A ‘‘small
business concern’’ is one which: (1) Is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
established by the Small Business
Administration (SBA).
74. Small Businesses. Nationwide,
there are a total of approximately 27.9
million small businesses, according to
the SBA.
75. Wired Telecommunications
Carriers. The SBA has developed a
small business size standard for Wired
Telecommunications Carriers, which
consists of all such companies having
1,500 or fewer employees. According to
Census Bureau data for 2007, there were
3,188 firms in this category, total, that
operated for the entire year. Of this
total, 3,144 firms had employment of
999 or fewer employees, and 44 firms
had employment of 1,000 employees or
more. Thus, under this size standard,
the majority of firms can be considered
small.
76. Local Exchange Carriers (LECs).
Neither the Commission nor the SBA
has developed a size standard for small
businesses specifically applicable to
local exchange services. The closest
applicable size standard under SBA
rules is for Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 1,307 carriers
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reported that they were incumbent local
exchange service providers. Of these
1,307 carriers, an estimated 1,006 have
1,500 or fewer employees and 301 have
more than 1,500 employees.
Consequently, the Commission
estimates that most providers of local
exchange service are small entities that
may be affected by the Commission’s
action.
77. Incumbent Local Exchange
Carriers (incumbent LECs). Neither the
Commission nor the SBA has developed
a size standard for small businesses
specifically applicable to incumbent
local exchange services. The closest
applicable size standard under SBA
rules is for Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 1,307 carriers
reported that they were incumbent local
exchange service providers. Of these
1,307 carriers, an estimated 1,006 have
1,500 or fewer employees and 301 have
more than 1,500 employees.
Consequently, the Commission
estimates that most providers of
incumbent local exchange service are
small businesses that may be affected by
the Commission’s action.
78. The Commission has included
small incumbent LECs in this present
RFA analysis. As noted above, a ‘‘small
business’’ under the RFA is one that,
inter alia, meets the pertinent small
business size standard (e.g., a telephone
communications business having 1,500
or fewer employees), and ‘‘is not
dominant in its field of operation.’’ The
SBA’s Office of Advocacy contends that,
for RFA purposes, small incumbent
LECs are not dominant in their field of
operation because any such dominance
is not ‘‘national’’ in scope. The
Commission has therefore included
small incumbent LECs in this RFA
analysis, although it emphasizes that
this RFA action has no effect on
Commission analyses and
determinations in other, non-RFA
contexts.
79. Competitive Local Exchange
Carriers (competitive LECs),
Competitive Access Providers (CAPs),
Shared-Tenant Service Providers, and
Other Local Service Providers. Neither
the Commission nor the SBA has
developed a small business size
standard specifically for these service
providers. The appropriate size standard
under SBA rules is for the category
Wired Telecommunications Carriers.
Under that size standard, such a
business is small if it has 1,500 or fewer
employees. According to Commission
data, 1,442 carriers reported that they
were engaged in the provision of either
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competitive local exchange services or
competitive access provider services. Of
these 1,442 carriers, an estimated 1,256
have 1,500 or fewer employees and 186
have more than 1,500 employees. In
addition, 17 carriers have reported that
they are Shared-Tenant Service
Providers, and all 17 are estimated to
have 1,500 or fewer employees. In
addition, 72 carriers have reported that
they are Other Local Service Providers.
Of the 72, 70 have 1,500 or fewer
employees and two have more than
1,500 employees. Consequently, the
Commission estimates that most
providers of competitive local exchange
service, competitive access providers,
Shared-Tenant Service Providers, and
Other Local Service Providers are small
entities that may be affected by the
Commission’s action.
80. Interexchange Carriers (IXCs).
Neither the Commission nor the SBA
has developed a size standard for small
businesses specifically applicable to
interexchange services. The closest
applicable size standard under SBA
rules is for Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 359 companies
reported that their primary
telecommunications service activity was
the provision of interexchange services.
Of these 359 companies, an estimated
317 have 1,500 or fewer employees and
42 have more than 1,500 employees.
Consequently, the Commission
estimates that the majority of
interexchange service providers are
small entities that may be affected by
the Commission’s action.
81. Local Resellers. The SBA has
developed a small business size
standard for the category of
Telecommunications Resellers. Under
that size standard, such a business is
small if it has 1,500 or fewer employees.
According to Commission data, 213
carriers have reported that they are
engaged in the provision of local resale
services. Of these, an estimated 211
have 1,500 or fewer employees and two
have more than 1,500 employees.
Consequently, the Commission
estimates that the majority of local
resellers are small entities that may be
affected by the Commission’s action.
82. Toll Resellers. The SBA has
developed a small business size
standard for the category of
Telecommunications Resellers. Under
that size standard, such a business is
small if it has 1,500 or fewer employees.
According to Commission data, 881
carriers have reported that they are
engaged in the provision of toll resale
services. Of these, an estimated 857
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have 1,500 or fewer employees and 24
have more than 1,500 employees.
Consequently, the Commission
estimates that the majority of toll
resellers are small entities that may be
affected by the Commission’s action.
83. Other Toll Carriers. Neither the
Commission nor the SBA has developed
a size standard for small businesses
specifically applicable to Other Toll
Carriers. This category includes toll
carriers that do not fall within the
categories of interexchange carriers,
operator service providers, prepaid
calling card providers, satellite service
carriers, or toll resellers. The closest
applicable size standard under SBA
rules is for Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 284 companies
reported that their primary
telecommunications service activity was
the provision of other toll carriage. Of
these, an estimated 279 have 1,500 or
fewer employees and five have more
than 1,500 employees. Consequently,
the Commission estimates that most
Other Toll Carriers are small entities
that may be affected by the
Commission’s action.
84. Payphone Service Providers
(PSPs). Neither the Commission nor the
SBA has developed a small business
size standard specifically for payphone
services providers, a group that includes
inmate calling services providers. The
appropriate size standard under SBA
rules is for the category Wired
Telecommunications Carriers. Under
that size standard, such a business is
small if it has 1,500 or fewer employees.
According to Commission data, 535
carriers have reported that they are
engaged in the provision of payphone
services. Of these, an estimated 531
have 1,500 or fewer employees and four
have more than 1,500 employees.
Consequently, the Commission
estimates that the majority of payphone
service providers are small entities that
may be affected by the Commission’s
action.
E. Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements for Small Entities
85. Recordkeeping, Reporting, and
Certification. The Order on Remand
requires inmate calling services
providers to properly identify whether
ancillary services associated with
inmate calling services are interstate,
intrastate, or jurisdictionally mixed. To
the extent those ancillary services are
interstate or jurisdictionally mixed, the
provider must comply with fee caps or
limits previously adopted by the
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Commission. The Remand Order also
requires inmate calling services
providers to not mark up mandatory
taxes or fees passed on to consumers of
interstate or international inmate calling
services, and places an ancillary service
charge cap on single-call services.
F. Steps Taken To Minimize the
Significant Economic Impact on Small
Entities, and Significant Alternatives
Considered
86. The RFA requires an agency to
describe any significant, specifically
small business, alternatives that it has
considered in reaching its proposed
approach, which may include the
following four alternatives (among
others): ‘‘(1) the establishment of
differing compliance or reporting
requirements or timetables that take into
account the resources available to small
entities; (2) the clarification,
consolidation, or simplification of
compliance and reporting requirements
under the rules for such small entities;
(3) the use of performance rather than
design standards; and (4) an exemption
from coverage of the rule, or any part
thereof, for such small entities.’’
87. The FRFA that the Commission
previously issued in connection with
the 2015 ICS Order addressed in full the
steps taken to minimize the economic
impact or small entities and the
significant alternatives considered.
G. Report to Congress
88. The Commission will send a copy
of the Remand Order, including this
Supplemental FRFA, in a report to be
sent to Congress pursuant to the Small
Business Regulatory Enforcement
Fairness Act of 1996. In addition, the
Commission will send a copy of the
Remand Order, including this
Supplemental FRFA, to the Chief
Counsel for Advocacy of the Small
Business Administration. A copy of the
Remand Order and Supplemental FRFA
(or summaries thereof) will also be
published in the Federal Register.
VI. Ordering Clauses
89. Accordingly, it is ordered that,
pursuant to the authority contained in
sections 1, 2, 4(i)–(j), 201(b), 218, 220,
276, and 403 of the Communications
Act of 1934, as amended, 47 U.S.C. 151,
152, 154(i)–(j), 201(b), 218, 220, 276,
and 403, this Report and Order on
Remand is adopted.
90. It is further ordered, pursuant to
the authority contained in sections 1, 2,
4(i)–(j), 201(b), 218, 220, 276, and 403
of the Communications Act of 1934, as
amended, 47 U.S.C. 151, 152, 154(i)–(j),
201(b), 218, 220, 276, and 403, that the
amendments to the Commission’s rules
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67461
are adopted, effective 30 days after
publication of a summary in the Federal
Register.
91. It is further ordered that the
Commission’s Consumer and
Governmental Affairs Bureau, Reference
Information Center, shall send a copy of
this Report and Order on Remand,
including the Supplemental Final
Regulatory Flexibility Analysis, to the
Congress and the Government
Accountability Office pursuant to the
Congressional Review Act, see 5 U.S.C.
801(a)(1)(A).
92. It is further ordered that the
Commission’s Consumer and
Governmental Affairs Bureau, Reference
Information Center, shall send a copy of
this Report and Order on Remand,
including the Supplemental Final
Regulatory Flexibility Analysis, to the
Chief Counsel for Advocacy of the Small
Business Administration.
List of Subjects in 47 CFR Part 64
Communications common carriers,
Individuals with disabilities, Prisons,
Reporting and recordkeeping
requirements, Telecommunications,
Telephone, Waivers.
Federal Communications Commission.
Marlene Dortch,
Secretary.
Final Rules
For the reasons set forth in the
preamble, the Federal Communications
Commission amends part 64, of title 47
of the Code of Federal Regulations as
follows:
PART 64—MISCELLANEOUS RULES
RELATING TO COMMON CARRIERS
1. The authority citation for part 64 is
revised to read as follows:
■
Authority: 47 U.S.C. 151, 152, 154, 201,
202, 217, 218, 220, 222, 225, 226, 227, 227b,
228, 251(a), 251(e), 254(k), 262, 276,
403(b)(2)(B), (c), 616, 620, 1401–1473, unless
otherwise noted; Pub. L. 115–141, Div. P, sec.
503, 132 Stat. 348, 1091.
2. Amend § 64.6000 by revising
paragraphs (a), (b), (n), and (t) and by
adding paragraph (u) to read as follows:
■
§ 64.6000
Definitions.
*
*
*
*
*
(a) Ancillary Service Charge means
any charge Consumers may be assessed
for, or in connection with, the interstate
or international use of Inmate Calling
Services that are not included in the
per-minute charges assessed for such
individual calls. Ancillary Service
Charges that may be assessed are limited
only to those listed in paragraphs (a)(1)
through (5) of this section. All other
Ancillary Service Charges are
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prohibited. For purposes of this
definition, ‘‘interstate’’ includes any
Jurisdictionally Mixed Charge, as
defined in paragraph (u) of this section.
*
*
*
*
*
(b) Authorized Fee means a
government authorized, but
discretionary, fee which a Provider must
remit to a federal, state, or local
government, and which a Provider is
permitted, but not required, to pass
through to Consumers for or in
connection with interstate or
international Inmate Calling Service. An
Authorized Fee may not include a
markup, unless the markup is
specifically authorized by a federal,
state, or local statute, rule, or regulation.
*
*
*
*
*
(n) Mandatory Tax or Mandatory Fee
means a fee that a Provider is required
to collect directly from consumers, and
remit to federal, state, or local
governments. A Mandatory Tax or Fee
that is passed through to a consumer for,
or in connection with, interstate or
international Inmate Calling Services
may not include a markup, unless the
markup is specifically authorized by a
federal, state, or local statute, rule, or
regulation;
*
*
*
*
*
(t) Site Commission means any form
of monetary payment, in-kind payment,
gift, exchange of services or goods, fee,
technology allowance, or product that a
Provider of Inmate Calling Services or
affiliate of a Provider of Inmate Calling
Services may pay, give, donate, or
otherwise provide to an entity that
operates a correctional institution, an
entity with which the Provider of
Inmate Calling Services enters into an
agreement to provide Inmate Calling
Services, a governmental agency that
oversees a correctional facility, the city,
county, or state where a facility is
located, or an agent of any such facility.
(u) Jurisdictionally Mixed Charge
means any charge Consumers may be
assessed for use of Inmate Calling
Services that are not included in the
per-minute charges assessed for
individual calls and that are assessed
for, or in connection with, uses of
Inmate Calling Service to make such
calls that have interstate or international
components and intrastate components
that are unable to be segregated at the
time the charge is incurred.
§ 64.6020
§ 64.6010
No Provider shall offer Flat-Rate
Calling for interstate or international
Inmate Calling Services.
■ 11. Section 64.6100 is revised to read
as follows:
■
[Removed and Reserved]
3. Remove and reserve § 64.6010.
4. Section 64.6020(a) is revised to read
as follows:
■
VerDate Sep<11>2014
16:19 Oct 22, 2020
Jkt 253001
Ancillary Service Charge.
(a) No Provider of interstate or
international Inmate Calling Services
shall charge an Ancillary Service Charge
other than those permitted charges
listed in § 64.6000(a).
*
*
*
*
*
■ 5. Section 64.6030 is revised to read
as follows:
§ 64.6030
rate cap.
Inmate Calling Services interim
No provider shall charge a rate for
interstate Collect Calling in excess of
$0.25 per minute, or a rate for interstate
Debit Calling, Prepaid Calling, or
Prepaid Collect Calling in excess of
$0.21 per minute. These interim rate
caps shall remain in effect until
permanent rate caps are adopted and
take effect.
■ 6. Section 64.6050 is revised to read
as follows:
§ 64.6050
Billing-related call blocking.
No Provider shall prohibit or prevent
completion of an interstate or
international Collect Calling call or
decline to establish or otherwise
degrade interstate or international
Collect Calling solely for the reason that
it lacks a billing relationship with the
called party’s communications service
provider, unless the Provider offers
Debit Calling, Prepaid Calling, or
Prepaid Collect Calling for interstate
and international calls.
§ 64.6060
[Amended]
7. In § 64.6060, remove and reserve
paragraph (a)(4).
■ 8. Section 64.6070 is revised to read
as follows:
■
§ 64.6070
Taxes and fees.
No Provider shall charge any taxes or
fees to users of Inmate Calling Services
for, or in connection with, interstate or
international calls, other than those
permitted under § 64.6020, and those
defined as Mandatory Taxes, Mandatory
Fees, or Authorized Fees.
■ 9. Section 64.6080 is revised to read
as follows:
§ 64.6080
Charges.
Per-Call or Per-Connection
No Provider shall impose a Per-Call or
Per-Connection Charge on a Consumer
for any interstate or international calls.
■ 10. Section 64.6090 is revised to read
as follows:
§ 64.6090
PO 00000
Flat-Rate Calling.
Frm 00036
Fmt 4700
Sfmt 4700
§ 64.6100 Minimum and maximum Prepaid
Calling account balances.
(a) No Provider shall institute a
minimum balance requirement for a
Consumer to use Debit or Prepaid
Calling for interstate or international
calls.
(b) No Provider shall prohibit a
consumer from depositing at least $50
per transaction to fund a Debit or
Prepaid Calling account that can be
used for interstate or international calls.
[FR Doc. 2020–19951 Filed 10–22–20; 8:45 am]
BILLING CODE 6712–01–P
DEPARTMENT OF VETERANS
AFFAIRS
48 CFR Parts 841 and 842
RIN 2900–AQ38
VA Acquisition Regulation: Acquisition
of Utility Services, and Contract
Administration and Audit Services;
Correction
Department of Veterans Affairs.
Final rule; correction.
AGENCY:
ACTION:
On September 24, 2020, the
Department of Veterans Affairs (VA)
published a rule updating its VA
Acquisition Regulation (VAAR) in
phased increments. The changes seek to
streamline and align the VAAR with the
FAR and remove outdated and
duplicative requirements and reduce
burden on contractors. An error
occurred in three amendatory
instructions. This document corrects
those errors.
DATES: This correction is effective
October 26, 2020.
FOR FURTHER INFORMATION CONTACT: Mr.
Rafael N. Taylor, Senior Procurement
Analyst, Procurement Policy and
Warrant Management Services, 003A2A,
425 I Street NW, Washington, DC 20001,
(202) 382–2787. (This is not a toll-free
number.)
SUPPLEMENTARY INFORMATION: On
September 24, 2020, VA published a
rule in the Federal Register (85 FR
60073) which contained errors in the
description of the contents of subparts
841.2, 841.5, and 842.2.
SUMMARY:
Corrections
In FR Rule Doc. No. 2020–18172,
appearing on page 60077 in the Federal
Register of September 24, 2020, make
the following corrections:
Subpart 841.2 [Corrected]
1. On page 60077, in the first column,
in subpart 841.2, correct instruction
■
E:\FR\FM\23OCR1.SGM
23OCR1
Agencies
[Federal Register Volume 85, Number 206 (Friday, October 23, 2020)]
[Rules and Regulations]
[Pages 67450-67462]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-19951]
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 64
[WC Docket No. 12-375, FCC 20-111; FRS 17047]
Rates for Interstate Inmate Calling Services
AGENCY: Federal Communications Commission.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Commission continues to comprehensively
reform inmate calling services rates and charges to ensure just and
reasonable rates for interstate and international inmate calling
services. In response to a directive from the United States Court of
Appeals for the District of Columbia Circuit, the Commission determined
that, except in limited circumstances, it is impractical to separate
out the intrastate and intrastate components of ancillary service
charges imposed in connection with inmate calling services. For the
limited circumstances in which the components may be distinguished,
inmate service providers are subject to the Commission's ancillary
service charge rules, which constrain providers to only five specific
types of ancillary service charges and related fee caps. The Commission
also reinstated its rule prohibiting providers from marking up
mandatory taxes or fees and adopted rule changes in response to the
D.C. Circuit that clarify that the Commission's inmate calling service
rate and fee cap rules apply only to interstate and international
inmate calling services.
DATES: The rules adopted in this document take effect on November 23,
2020.
ADDRESSES: Federal Communications Commission, 445 12th Street SW,
Washington, DC 20554.
FOR FURTHER INFORMATION CONTACT: Amy Goodman, Pricing Policy Division
of the Wireline Competition Bureau, at (202) 418-1549 or via email at
[email protected].
SUPPLEMENTARY INFORMATION: This is a final rule summary of the
Commission's Report and Order, released August X, 2020. A full-text
version of this document can be obtained from the following internet
address: https://docs.fcc.gov/public/attachments/FCC-20-111A1.pdf.
Synopsis
I. Introduction
1. The Communications Act divides jurisdiction for regulating
communications services, including inmate calling services, between the
Commission and the states. Specifically, the Act empowers the
Commission to regulate interstate communications services and preserves
for the states jurisdiction over intrastate communications services.
Because the Commission has not always respected this division, the U.S.
Court of Appeals for the District of Columbia Circuit has twice
remanded the agency's efforts to address rates and charges for inmate
calling services.
2. Today, the Commission responds to the court's remands and takes
action to comprehensively reform inmate calling services rates and
charges. First, the Commission addresses the D.C. Circuit's directive
that it consider whether ancillary service charges--separate fees that
are not included in the per-minute rates assessed for individual inmate
calling services calls--can be segregated into interstate and
intrastate components for the purpose of excluding the intrastate
components
[[Page 67451]]
from the reach of its rules. The Commission finds that ancillary
service charges generally cannot be practically segregated between the
interstate and intrastate jurisdictions except in the limited number of
cases where, at the time a charge is imposed and the consumer accepts
the charge, the call to which the service is ancillary is a clearly
intrastate-only call. As a result, inmate calling services providers
are generally prohibited from imposing any ancillary service charges
other than those permitted by the Commission's rules and providers are
generally prohibited from imposing charges in excess of the
Commission's applicable ancillary service fee caps.
3. The Commission believes that its actions today will ensure that
rates and charges for interstate and international inmate calling
services are just and reasonable as required by section 201(b) of the
Act and thereby enable incarcerated individuals and their loved ones to
maintain critical connections. At the same time, given that the vast
majority of calls made by incarcerated individuals are intrastate
calls, the Commission urges its state partners to take action to
address the egregiously high intrastate inmate calling services rates
across the country.
II. Background
4. Access to affordable communications services is critical for all
Americans, including incarcerated members of our society. Studies have
long shown that incarcerated individuals who have regular contact with
family members are more likely to succeed after release and have lower
recidivism rates. Unlike virtually every other American, however,
incarcerated people and the individuals they call have no choice in
their telephone service provider. Instead, their only option is
typically an inmate calling services provider chosen by the
correctional facility that, once chosen, operates as a monopolist.
Absent effective regulation, rates for inmate calling services calls
can be unjustly and unreasonably high and thereby impede the ability of
incarcerated individuals and their loved ones to maintain vital
connections.
5. Statutory Background. The Communications Act of 1934, as amended
(the Act) establishes a system of regulatory authority that divides
power over interstate, intrastate, and international communications
services between the Commission and the states. More specifically,
section 2(a) of the Act empowers the Commission to regulate
``interstate and foreign communication by wire or radio'' as provided
by the Act. This regulatory authority includes ensuring that ``[a]ll
charges, practices, classifications, and regulations for and in
connection with'' interstate or international communications services
are ``just and reasonable'' in accordance with section 201(b) of the
Act. Section 201(b) also provides that ``[t]he Commission may prescribe
such rules and regulations as may be necessary in the public interest
to carry out'' these provisions.
6. Section 2(b) of the Act preserves for the states jurisdiction
over ``charges, classifications, practices, services, facilities, or
regulations for or in connection with intrastate communication
service.'' The Commission is thus `` `generally forbidden from entering
the field of intrastate communication service, which remains the
province of the states.' '' Stated differently, section 2(b) ``erects a
presumption against the Commission's assertion of regulatory authority
over intrastate communications.''
7. Although the Telecommunications Act of 1996 ``chang[ed] the
FCC's authority with respect to some intrastate activities,'' ``the
strictures of [section 2(b)] remain in force.'' That is, ``[i]nosfar as
Congress has remained silent . . . , [section 2(b)] continues to
function.'' Thus, while section 276 of the Act specifically directs the
Commission to ensure that payphone service providers, including inmate
calling services providers, ``are fairly compensated for each and every
completed intrastate and interstate call using their payphone,'' that
provision does not authorize the Commission to regulate intrastate
rates. Nor does section 276 give the Commission the authority to
determine ``just and reasonable'' rates.
8. Prior Commission Actions. The Commission has taken repeated
action to address inmate calling services rates and charges. In the
2012 ICS Notice, the Commission sought comment on whether to establish
rate caps for interstate inmate calling services calls. In the 2013 ICS
Order, the Commission established interim interstate rate caps for
debit and prepaid calls as well as collect calls and required all
inmate calling services providers to submit data (hereinafter, the
First Mandatory Data Collection) on their underlying costs so that the
agency could develop a permanent rate structure. In the 2014 ICS
Notice, the Commission sought comment on reforming charges for services
ancillary to the provision of inmate calling services and on
establishing rate caps for both interstate and intrastate inmate
calling services calls. In the 2015 ICS Order, the Commission attempted
to adopt a comprehensive framework for interstate and intrastate inmate
calling services. More specifically, the Commission adopted limits on
ancillary service charges; set rate caps for interstate and intrastate
inmate calling services calls; extended the interim interstate rate
caps it adopted in 2013 to intrastate calls pending the effectiveness
of the new rate caps; and sought comment on whether and how to reform
rates for international inmate calling services calls. The Commission
also addressed inmate calling services providers' ability to recover
mandatory applicable pass-through taxes and regulatory fees.
Additionally, the Commission adopted a Second Mandatory Data Collection
to enable it to identify trends in the market and adopt further reform,
and it required inmate calling services providers to annually report
information on their operations, including their current interstate,
intrastate, and international rates and their current ancillary service
charge amounts. In the 2016 ICS Reconsideration Order, the Commission
increased its rate caps to account for certain correctional facility
costs related to the provision of inmate calling services.
9. The Commission's attempts to reform inmate calling services
rates and charges have a long history in the courts and have not always
been well received. In January 2014, in response to inmate calling
services providers' petitions for review of the 2013 ICS Order, the
D.C. Circuit stayed the application of certain portions of that Order
but allowed the Commission's interim rate caps to remain in effect.
Later that year, the court held the petitions for review in abeyance
while the Commission proceeded to set permanent rates. In March 2016,
in response to inmate calling services providers' petitions for review
of the 2015 ICS Order, the D.C. Circuit stayed the application of that
Order's rate caps and ancillary service charge cap for single-call
services while the appeal was pending. Later that month, the court
stayed the application of the Commission's interim rate caps to
intrastate inmate calling services. In November 2016, the court stayed
the 2016 ICS Reconsideration Order pending the outcome of the challenge
to the 2015 ICS Order. In 2017, in GTL v. FCC, the D.C. Circuit vacated
the rate caps in the 2015 ICS Order, finding that the Commission lacked
the statutory authority to regulate intrastate rates and that the
methodology used to set the caps was arbitrary and capricious. The
court remanded for further proceedings with respect to certain rate cap
issues;
[[Page 67452]]
remanded the ancillary service charge caps in that Order; and vacated
one of the annual reporting requirements in that Order.
10. Because this procedural history is somewhat complicated, the
Commission provides background on the relevant issues in turn below.
11. Ancillary Service Charges. Ancillary service charges are fees
that inmate calling services providers assess on inmate calling service
consumers that are not included in the per-minute rates assessed for
individual calls. In the 2015 ICS Order, in light of the continued
growth in the number and dollar amount of ancillary service charges,
and the fact that such charges inflate the effective price that
consumers pay for inmate calling services, the Commission adopted
reforms to limit such charges. The Commission established five types of
permissible ancillary service charges, which are defined as follows:
(1) Fees for Single-Call and Related Services--billing arrangements
whereby an incarcerated person's collect calls are billed through a
third party on a per-call basis, where the called party does not have
an account with the inmate calling services provider or does not want
to establish an account; (2) Automated Payment Fees--credit card
payment, debit card payment, and bill processing fees, including fees
for payments made by interactive voice response, web, or kiosk; (3)
Third-Party Financial Transaction Fees--the exact fees, with no markup,
that inmate calling services providers are charged by third parties to
transfer money or process financial transactions to facilitate a
consumer's ability to make account payments via a third party; (4) Live
Agent Fees--fees associated with the optional use of a live operator to
complete inmate calling services transactions; and (5) Paper Bill/
Statement Fees--fees associated with providing customers of inmate
calling services an optional paper billing statement. The Commission
then capped the amount of each of these charges and prohibited inmate
calling services providers from assessing any other ancillary service
charges. The D.C. Circuit stayed the rule setting the ancillary service
charge cap for single-call services on March 7, 2016, before the rest
of the ancillary service charge caps were to go into effect. Therefore,
the ancillary service charge cap for single-call services never became
effective.
12. In the 2015 ICS Order, the Commission applied these caps to all
services ancillary to inmate calling services, regardless of whether
the underlying service was interstate or intrastate. In particular, the
Commission held that ``section 276 of the Act authorizes the Commission
to regulate charges for intrastate ancillary services.'' On review, the
D.C. Circuit held that ``the Order's imposition of ancillary fee caps
in connection with interstate calls is justified'' given the
Commission's ``plenary authority to regulate interstate rates under
Sec. 201(b), including `practices . . . for and in connection with'
interstate calls.'' The court held, however, that just as the
Commission lacks authority to regulate intrastate rates pursuant to
section 276, the Commission likewise ``had no authority to impose
ancillary fee caps with respect to intrastate calls.'' Because the
court could not ``discern from the record whether ancillary fees can be
segregated between interstate and intrastate calls,'' it remanded the
issue ``to allow the Commission to determine whether it can segregate
[the ancillary fee] caps on interstate calls (which are permissible)
and the [ancillary fee] caps on intrastate calls (which are
impermissible).''
13. Mandatory Pass-Through Taxes and Fees. In the 2015 ICS Order,
the Commission found record evidence that inmate calling services
providers were charging end users fees under the guise of taxes. The
Commission therefore held that such providers ``are permitted to
recover mandatory-applicable pass-through taxes and regulatory fees,
but without any additional mark-up or fees.'' To implement this
determination, the Commission added rules governing an ``Authorized
Fee'' and a ``Mandatory Tax or Mandatory Fee.'' The rule regarding
authorized fees included language precluding markups in the absence of
specific governmental authorization. The rule regarding mandatory taxes
or fees, however, contained no parallel language. To correct this
oversight, the Commission amended the rule in the 2016 ICS
Reconsideration Order to specify: ``A Mandatory Tax or Fee that is
passed through to a Consumer may not include a markup, unless the
markup is specifically authorized by a federal, state, or local
statute, rule, or regulation.''
14. On review, the D.C. Circuit vacated the 2016 ICS
Reconsideration Order ``insofar as it purport[ed] to set rate caps on
inmate calling service'' and remanded ``the remaining provisions'' of
that Order to the Commission ``for further consideration . . . in light
of the disposition of this case and other related cases.'' As a result,
the Commission's rule governing Mandatory Taxes or Mandatory Fees was
vacated to the extent that it ``purport[ed] to set rate caps.''
15. Rate Caps. In the 2013 ICS Order, in light of record evidence
that rates for inmate calling services calls greatly exceeded the
reasonable costs of providing service, the Commission adopted interim
interstate rate caps of $0.21 per minute for debit and prepaid calls
and $0.25 per minute for collect calls. In the 2015 ICS Order, in light
of ``egregiously high'' rates for intrastate inmate calling services
calls, the Commission relied on section 276 and section 201(b) of the
Act to adopt rate caps for both intrastate and interstate inmate
calling services calls. The Commission set tiered rate caps of $0.11
per minute for prisons; $0.14 per minute for jails with average daily
populations of 1,000 or more; $0.16 per minute for jails with average
daily populations of 350 to 999; and $0.22 per minute for jails having
average daily populations of less than 350. The Commission calculated
these rate caps using industry-wide average costs and stated that this
approach would allow providers to ``recover average costs at each and
every tier.'' Additionally, the Commission held that site commissions--
payments made by inmate calling services providers to correctional
facilities or state authorities that are often required to win the
contract for provision of service to a given facility--were not costs
reasonably related to the provision of inmate calling services. The
Commission therefore excluded site commission payments from the cost
data used to set the rate caps.
16. On reconsideration in 2016, the Commission increased the rate
caps for both interstate and intrastate inmate calling services to
expressly account for correctional facility costs that are directly and
reasonably related to the provision of inmate calling services. The
Commission set the revised rate caps at $0.13 per minute for prisons;
$0.19 per minute for jails with average daily populations of 1,000 or
more; $0.21 per minute for jails with average daily populations of 350
to 999; and $0.31 per minute for jails with average daily populations
of less than 350.
17. On review, the D.C. Circuit in GTL v. FCC vacated the rate caps
adopted in the 2015 ICS Order. First, the court held that the
Commission lacked the statutory authority to cap intrastate inmate
calling services rates. The court explained that the Commission's
authority over intrastate calls is, except as otherwise provided by
Congress, limited by section 2(b) of the Act and nothing in section 276
of the Act overcomes this limitation. In particular, section 276
``merely directs the Commission to `ensure that all [inmate
[[Page 67453]]
calling services] providers are fairly compensated' for their inter-
and intrastate calls,'' and it ``is not a `general grant of
jurisdiction' over intrastate ratemaking.''
18. Second, the D.C. Circuit held that the ``Commission's
categorial exclusion of site commissions from the calculus used to set
[inmate calling services] rate caps defie[d] reasoned decisionmaking
because site commissions obviously are costs of doing business incurred
by [inmate calling services] providers.'' The court directed the
Commission to ``assess on remand which portions of site commissions
might be directly related to inmate calling services and therefore
legitimate, and which are not.'' The court did not reach inmate calling
services providers' remaining arguments ``that the exclusion of site
commissions denies [them] fair compensation under [section] 276 and
violates the Takings Clause of the Constitution because it forces
providers to provide services below cost,'' and it stated that the
Commission should address these issues on remand once it revisits the
exclusion of site commissions.
19. Third, the D.C. Circuit held that the Commission's use of
industry-wide averages in setting rate caps was arbitrary and
capricious because it lacked justification in the record and was not
supported by reasoned decisionmaking. More specifically, the court
found the Commission's use of a weighted average per-minute cost to be
``patently unreasonable'' given that such an approach made calls with
above-average costs unprofitable and thus did ``not fulfill the mandate
of [section] 276 that `each and every' '' call be fairly compensated.
Additionally, the court found that the 2015 ICS Order ``advances an
efficiency argument--that the larger providers can become profitable
under the rate caps if they operate more efficiently--based on data
from the two smallest firms,'' which ``represent less than one percent
of the industry,'' and that the Order did not account for conflicting
record data. The court therefore vacated this portion of the 2015 ICS
Order and remanded to the Commission for further proceedings.
20. Also in 2017, in Securus v. FCC, the D.C. Circuit ordered the
2016 ICS Reconsideration Order ``summarily vacated insofar as it
purports to set rate caps on inmate calling service'' because the
revised rate caps in that Order were ``premised on the same legal
framework and mathematical methodology'' rejected by the court in GTL
v. FCC. The court remanded ``the remaining provisions'' of that Order
to the Commission ``for further consideration . . . in light of the
disposition of this case and other related cases.'' As a result of the
D.C. Circuit's decisions in GTL and Securus, the interim rate caps that
the Commission adopted in 2013 ($0.21 per minute for debit/prepaid
calls and $0.25 per minute for collect calls) are in effect for
interstate inmate calling services calls.
21. More Recent Developments. In the 2015 ICS Order, the Commission
directed that the Second Mandatory Data Collection be conducted two
years from publication of Office of Management and Budget (OMB)
approval of the information collection. The Commission received such
approval in January 2017 and publication occurred on March 1, 2017.
Accordingly, on March 1, 2019, inmate calling services providers
submitted their responses to the Second Mandatory Data Collection. The
Commission's Wireline Competition Bureau (Bureau) and Office of
Economics and Analytics (OEA) undertook a comprehensive analysis of the
Second Mandatory Data Collection responses and conducted multiple
follow-up discussions with inmate calling services providers to
supplement and clarify their responses.
22. In February 2020, the Bureau issued a public notice seeking to
refresh the record on ancillary service charges in light of the D.C.
Circuit's remand in GTL v. FCC. The Bureau sought comment on, among
other issues, (1) whether each permitted inmate calling services
ancillary service charge may be segregated between interstate and
intrastate calls and, if so, how; (2) how the Commission should proceed
in the event any permitted ancillary service is ``jurisdictionally
mixed'' and cannot be segregated between interstate and intrastate
calls; and (3) any steps the Commission should take to ensure that
providers of interstate inmate calling services do not circumvent or
frustrate the Commission's ancillary service charge rules.
23. In April 2020, inmate calling services providers submitted data
pursuant to the Commission's annual reporting requirements and they did
so using a revised annual reporting form and accompanying instructions.
First, the Bureau made minor revisions to the form and instructions in
light of the D.C. Circuit's vacatur of the Commission's annual
reporting requirement for video visitation services offered by inmate
calling services providers. The GTL court held that the video
visitation services reporting requirement adopted in the 2015 ICS Order
was ``too attenuated to the Commission's statutory authority to justify
this requirement.'' Accordingly, the Bureau eliminated questions
regarding video visitation from the annual reporting form.
24. Second, the Bureau made additional revisions to the annual
reporting form and instructions based on its experience in analyzing
past annual reports and based on formal and informal input from inmate
calling services providers, thereby making the annual reports easier to
understand and analyze. Bureau and OEA staff used the April 2020 annual
report responses to supplement their understanding of the Second
Mandatory Data Collection responses.
25. Commission staff also analyzed the intrastate rate data
submitted as part of inmate calling services providers' most recent
annual reports. Staff's analysis reveals that the vast majority of
inmate calls--roughly 80%--are reported to be intrastate and that
inmate calling services providers are charging egregiously high
intrastate rates across the country. Intrastate rates for debit or
prepaid calls substantially exceed interstate rates in 45 states, with
33 states allowing rates that are at least double the Commission's cap
and 27 states allowing excessive ``first-minute'' charges up to 26
times that of the first minute of an interstate call. Indeed, while
interstate rates for the first minute and all subsequent minutes may
not exceed $0.25, inmate calling services providers' first-minute
charges for intrastate calls may range from $1.65 to $6.50. For
example, one provider reported the first-minute intrastate rate of
$5.341 and the additional per-minute intrastate rate of $1.391 in
Arkansas while reporting the per-minute interstate rate of $0.21 for
the same correctional facility. Similarly, another provider reported
the first-minute intrastate rate of $6.50 and the additional per-minute
intrastate rate of $1.25 in Michigan while reporting the per-minute
interstate rate of $0.25 for the same correctional facility. Further,
Commission staff identified instances in which a 15-minute intrastate
debit or prepaid call costs as much as $24.80--almost seven times more
than the maximum $3.15 that an interstate call of the same duration
would cost.
III. Report and Order on Remand
26. In this Report and Order on Remand (Remand Order), the
Commission responds to the D.C. Circuit's directive in GTL v. FCC that
the Commission determine whether ancillary service charges can be
segregated between interstate and intrastate inmate telephone service
calls. The Commission also amends its rule regarding mandatory pass-
through
[[Page 67454]]
taxes and fees in light of the court's vacatur and remand in Securus v.
FCC. Additionally, the Commission revises certain of its other inmate
calling services rules to comport with the D.C. Circuit's decisions in
those cases.
A. Ancillary Service Charges
27. The Commission finds that ancillary service charges generally
cannot be practically segregated between the interstate and intrastate
jurisdiction except in the limited number of cases where, at the time a
charge is imposed and the consumer accepts the charge, the call to
which the service is ancillary is a clearly intrastate-only call. The
record strongly supports this determination. As such, providers are
generally prohibited from imposing any ancillary service charges in
connection with inmate calling services other than those specified in
the Commission's rules and providers are generally prohibited from
imposing charges in excess of the Commission's applicable ancillary
service fee caps.
1. The Extent of the Commission's Authority
28. In creating a dual federal-state regulatory regime to govern
interstate and intrastate communications services in sections 1 and
2(b) of the Act, Congress ``attempt[ed] to divide the world of
telephone regulation neatly into two separate components.'' However,
``since most aspects of the communications field have overlapping
interstate and intrastate components, these two sections do not create
a simple division.'' Decades of precedent reconciling these statutory
provisions recognizes that the Commission may regulate services having
both interstate and intrastate components, referred to as
``jurisdictionally mixed'' services, where it is impossible or
impracticable to separate out their interstate and intrastate
components.
29. Courts have recognized that as ``a basic underpinning of our
federal system . . . state regulation will be displaced to the extent
that it stands as an obstacle to the accomplishment and execution of
the full purposes and objectives of Congress.'' Thus, although the
Commission is ``generally forbidden from entering the field of
intrastate communication service,'' courts have interpreted the Act and
the Supremacy Clause of the U.S. Constitution to allow federal
regulation of the intrastate portion of jurisdictionally mixed services
in spite of section 2(b) where: ``(1) the matter to be regulated has
both interstate and intrastate aspects; (2) FCC preemption [regulation]
is necessary to protect a valid federal regulatory objective; and (3)
state regulation would `negate[ ] the exercise by the FCC of its own
lawful authority' because regulation of the interstate aspects of the
matter cannot be `unbundled' from regulation of the intrastate
aspects.'' When all three criteria are met, the Commission may regulate
the jurisdictionally mixed service falling within the ``impossibility
exception'' as jurisdictionally interstate.
30. Stated differently, where the Commission has jurisdiction under
section 201(b) of the Act to regulate rates, charges, and practices of
interstate communications services, the impossibility exception extends
that authority to the intrastate portion of jurisdictionally mixed
services ``where it is impossible or impractical to separate the
service's intrastate from interstate components'' and state regulation
of the intrastate component would interfere with valid federal rules
applicable to the interstate component. As the Vonage Order made clear,
``we need not demonstrate absolute future impossibility to justify
federal preemption here. The Commission need only show that interstate
and intrastate aspects of a regulated service or facility are
inseverable as a practical matter in light of prevailing technological
and economic conditions.''
31. The Bureau's public notice seeking to refresh the record sought
comment on how the Commission should proceed in the event a permitted
ancillary service is ``jurisdictionally mixed'' and cannot be
segregated between interstate and intrastate calls. No commenter
disputed the Commission's authority to regulate jurisdictionally mixed
ancillary services charges that cannot be segregated. Where a consumer
of inmate calling services would incur an ancillary service charge in
connection with inmate telephone service and the charge is not clearly
and entirely applicable to intrastate calling, the Commission applies
the impossibility exception criteria to determine whether that
ancillary service charge should be subject to its authority and rules.
The Commission rejects one federal District Court's suggestion that GTL
v. FCC held that the Commission may not cap ancillary fees ``except to
the extent those for interstate calls `can be segregated' from
intrastate calls.'' As Pay Tel points out, the District Court did ``not
engage in the relevant preemption analysis--indeed not once [did] the
decision even mention the term `mixed jurisdiction.' '' And no party
argues that Mojica v. Securus provides the appropriate reading of GTL
v. FCC. Given the long history of Supreme Court and federal appellate
court precedent on jurisdictionally mixed services and the specific
language of the D.C. Circuit in GTL v. FCC (which remanded the issue of
``whether ancillary fees can be segregated between interstate and
intrastate calls'' to the Commission ``for further consideration''),
the Commission finds that the D.C. Circuit did not instruct the
Commission on how it should proceed if it were impossible or
impracticable to segregate some ancillary fees but instead left that
question open for the Commission to resolve in the first instance.
2. Applying the Commission's Authority to Particular Ancillary Services
32. Single-Call Service (and Related Service) Fees. Where no
prepaid or debit inmate calling services account has been established,
an incarcerated individual can make individual collect calls to family
members or others. Third parties assess fees on a per-call basis to
bill the called family member or other party for such calls. In 2015,
the Commission adopted rules that would preclude inmate calling
services providers from charging more than the exact fee the third-
party charges for these transactions, with no markup.
33. Because single-call service is associated with a specific call,
the Commission finds that the ancillary service can be jurisdictionally
determined based on the classification--interstate or intrastate--of
the underlying call. Single-call service (and related service)
associated with an interstate call is subject to the Commission's
ancillary service charge rules. Single-call service (and related
service) associated with an intrastate call is beyond the reach of the
Commission's regulations. In the 2015 ICS Order, the Commission held
that ``for single call and related services, we permit ICS providers to
charge the amount of the third-party financial transaction (with no
markup) added to a per-minute rate no higher than the applicable rate
cap.'' However, the D.C. Circuit stayed section 64.6020(b)(2) before
that rule took effect. The D.C. Circuit in GTL remanded the
``imposition of ancillary fee caps'' in the 2015 ICS Order without
specifically addressing the effect of that remand on the single-call
service rule or dissolving the court's earlier stay of that rule. The
``no-mark-up'' portion of the single-call service rule never became
effective. Because the D.C. Circuit remanded section 64.6020(b)(2)
without vacating, finding fault, or otherwise addressing the no-markup
clause, the Commission reinstates section 64.6020(b)(2) today for the
same reasons it adopted this
[[Page 67455]]
prohibition in 2015. Nothing in the record of this proceeding since
that time suggests the Commission should refrain from doing so, and
hence it has good cause to reinstate section 64.6020(b)(2) without
further notice and comment.
34. Automated Payment Fees. Automated payments fund prepaid or
debit accounts that can be used to pay for inmate calling services.
Inmate calling services consumers typically make these payments to fund
their accounts to pay for future calls to family or other loved ones
and any associated ancillary services charge fees. These payments occur
through multiple methods or types of transactions including ``credit
card payment, debit card payment, and bill processing fees, including
fees for payments by interactive voice response[ ], web, or kiosk.''
They are also made to pay inmate calling service bills for calls that
have already been made. The Commission limits these fees to a maximum
of ``$3.00 per use,'' based on its prior finding that a $3.00 cap would
``more than ensure[ ] that ICS providers [could] recoup the costs of
offering these services.''
35. Because a prepaid or debit account can generally be used to
make both interstate and intrastate calls, automated payment fees are
generally jurisdictionally mixed and subject to the Commission's
ancillary service charge rules. For example, accounts that allow the
dialing of any mobile telephone number (such as one assigned by a
mobile wireless provider or a nomadic interconnected voice over
internet Protocol (VoIP) provider) are inherently jurisdictionally
mixed because the called party need not be located in the same state as
the incarcerated individual at the time of a call. This is true even if
the called party's residence, as commenters point out, is in the same
state as the correctional facility. And it is true even if the area
code and NXX prefix of the called party's telephone number are
associated with the state of the correctional facility. Similarly, if
the account only allows a certain number of non-mobile numbers to be
called, such an account is jurisdictionally mixed if any one of those
numbers is assigned to a fixed location in a different state. The
Commission uses a fixed landline telephone number in its example here
but recognizes that fixed wireless technology may also have the same
``fixed'' location characteristics as fixed wireline service and thus
the same jurisdictional analysis would apply. Indeed, accounts where an
incarcerated individual may make a call to any telephone number or add
a telephone number to the list of authorized numbers (even if that
telephone number must go through a screening process before it is
authorized) may be inherently jurisdictionally mixed. Because automated
payments typically are made to fund accounts before calls are completed
or fees are incurred, the record suggests that it may be impractical,
if not impossible, to connect these payments to any specific subsequent
calls made. When automated payments cannot be segregated by
jurisdiction, they are subject to the Commission's ancillary service
charge rules.
36. The Commission recognizes, however, that automated payments are
sometimes made to pay inmate calling service bills after calls have
already been made. In that circumstance, an inmate calling services
provider could potentially confirm that not one call with an
outstanding balance was made that crossed state lines and thus that the
service charge would be ancillary only to intrastate inmate calling
services. Because the Commission must respect the boundary on its
jurisdiction drawn by Congress, it cannot impose its automated payment
fee cap in such circumstances.
37. The Commission rejects Securus' claim that ``since the
jurisdiction of any given payment transaction depends on the specific
circumstances surrounding the transaction, Securus does not believe
that the Commission can reach any conclusion regarding the application
of these [Automated Payment Fee] caps as a generic matter.'' It is
precisely because providers generally impose (and consumers are
charged) these fees before it is possible to determine whether such
payments are ancillary to interstate or intrastate calls that precedent
dictates that the Commission find these automated payments to be
jurisdictionally mixed--and thus application of the Commission's rule
to all such transactions is necessary to protect interstate callers.
38. Third-Party Financial Transaction Fees. Consumers often make
use of third parties, such as Western Union or MoneyGram, to transfer
money or process financial transactions that enable these consumers to
make payments to inmate calling services accounts. These third parties
charge fees to inmate calling services providers, which the providers
then pass on to consumers. The Commission's ancillary services charges
rules limit the amount of third-party fees that an inmate calling
services provider can pass on to consumers to the exact third-party
fees, with no markup.
39. As with automated payments, because third-party financial
transactions typically fund accounts before calls are placed or
associated fees are incurred, it is generally impossible to know
whether the fees will be applied to interstate calls, intrastate calls,
or a mix of the two. Therefore, third-party financial transactions are
generally jurisdictionally mixed and subject to the Commission's
ancillary service charge rules in the same way as automated payments.
The Commission declines in this Order to consider NCIC's suggestion
that it further cap third-party processing fees. Setting aside whether
the Commission would have the authority to prohibit an inmate calling
services provider from passing along the costs itself incurs for
conducting a service on a consumer's behalf, NCIC's suggestion is
beyond the scope of the remand in this proceeding.
40. To the extent Securus suggests that third-party financial
transactions ``raise no jurisdictional dispute,'' the Commission agrees
so long as such a transaction is tied to a particular jurisdictionally
identifiable call--which, as with automated payments, the Commission
would expect would only occur if the fee is imposed after calls have
been made. And such an inquiry would only matter where the inmate
calling services provider can confirm that no call with an outstanding
balance was interstate or international--otherwise, the only way to
protect the interstate caller from unjust and unreasonable fees is to
apply the Commission's ancillary service charge rules to the entire
third-party financial transaction.
41. Live Agent Fees. Consumers may optionally use live operators to
complete a range of inmate calling services-related tasks, including
setting up an account, adding money to an account, or assisting with
making a call. In practice, multiple transactions can be, and often
are, made via a single live operator interaction, which the Commission
caps at $5.95 per interaction, regardless of the number of tasks the
live operator completes in a single session.
42. As with automated payments and third-party financial
transactions, because live agents are often used to set up accounts or
add money to accounts before any call is made, live agent services are
generally jurisdictionally mixed and subject to the Commission's
ancillary service charge rules. In contrast, to the extent a live agent
is used to place a particular call, then that service can be
jurisdictionally determined by the classification of the call, just as
single-call services are. And
[[Page 67456]]
to the extent a live agent is used after calls have been made to, for
example, pay a bill, then the Commission's ancillary service charge
rules apply unless every call with an outstanding balance can be
determined to be intrastate. Similarly, to the extent a live agent
session is used to complete multiple tasks, the Commission finds that
service is jurisdictionally mixed (and thus subject to its ancillary
service charge rules) unless the inmate calling services provider can
demonstrate that each action taken by the live agent was ancillary only
to an intrastate telephone service.
43. The Commission rejects Securus' claim that because Live Agent
fees are based on multiple different types of transactions, it cannot
reach a conclusion as to whether or not the Commission's ancillary
service charge rule applies. Again, the Commission can reach a
conclusion here precisely because it has found that live agent services
can, and do, involve both interstate and intrastate tasks within a
single transaction session. As a result, failing to treat live agent
services as generally jurisdictionally mixed would conflict with the
federal law requiring these fees to be just and reasonable for all
interstate callers.
44. Paper Bill Fees. Inmate calling services consumers have the
option to obtain paper bills or statements reflecting all charges that
occurred during a billing cycle, including those related to calls and
ancillary service charges. The Commission has capped fees for paper
bills at $2.00 per statement.
45. Because the creation of a paper bill occurs only after calls
have been made, it may be possible to jurisdictionally segregate this
service. Generally, the Commission would expect such bills to be
jurisdictionally mixed as incarcerated people may make calls to those
both in and outside of the state of the correctional facility--and thus
subject to its ancillary service charge rules. However, if an inmate
calling services provider can confirm that no call on the bill is
interstate or international, then the paper bill service would only be
ancillary to intrastate calls and beyond the reach of the Commission's
rules.
3. Related Issues
46. Effect on State Regulation. As in prior cases, the Commission
exercises its authority under the Supremacy Clause to preempt state
regulation of jurisdictionally mixed services to the extent that such
regulation conflicts with federal law. The Commission's rules apply to
all ancillary service charges imposed for and in connection with
interstate inmate calling services. To the extent those charges relate
to accounts or transactions having interstate as well as intrastate
components, the federal requirements will operate as ceilings limiting
potential state action. To the extent a state allows or requires an
inmate calling services provider to impose fees for ancillary services
other than those permitted by the Commission's rules, or to charge fees
higher than the caps imposed by the Commission's rules, that state law
or requirement is preempted except where such ancillary services are
provided only in connection with intrastate inmate calling services. In
contrast, to the extent a state allows or requires an inmate calling
services provider to impose fees lower than those contained in the
Commission's rules, that state law or requirement is not preempted by
the Commission's action here.
47. Attempts to Exploit the Dual Regulatory Environment and Evade
the Commission's Rules. The Commission shares the concern of commenters
that inmate calling services providers may undermine or negate its caps
on ancillary service charges for interstate inmate calling services
(and, in turn, its interstate rate caps) by departing from their
current business practices and taking new steps to segregate interstate
and intrastate activity. For example, commenters point out that
providers may newly decide to create separate paper bills for
intrastate and interstate services in order to evade the Commission's
cap on paper bill fees. The Commission recognizes, in view of the D.C.
Circuit's decision in GTL, that the Commission lacks authority to limit
the fees providers assess for purely intrastate activity. But it is
within the Commission's authority to ensure that fees for interstate
activity are just and reasonable. And because providers have not
historically distinguished between interstate and intrastate ancillary
service charges, the Commission anticipates that the costs associated
with providing jurisdictionally separate ancillary services, should
providers seek to do so in the future, would often or always be
``common'' to both the interstate and intrastate service. It would
frustrate the Commission's efforts to ensure that charges for
interstate ancillary services are just and reasonable if providers
could recover, through their interstate ancillary service charges,
costs that should be allocated to a parallel intrastate ancillary
service, or that providers have already recovered through their
intrastate ancillary service charges.
48. To ensure that providers do not negate the effectiveness of the
Commission's caps on interstate ancillary service charges in this
manner, the Commission determines that if a provider takes new steps to
segregate interstate and intrastate activity (for example, by providing
separate paper bills for interstate and intrastate inmate calling
services, and assessing separate ancillary service charges for those
bills), the Commission will presumptively consider such actions as
unjust and unreasonable practices that are prohibited under federal
law. The Commission directs the Wireline Competition Bureau and the
Enforcement Bureau to take appropriate action should they become aware
of such actions. Any inmate calling services provider that takes such
actions should be prepared to demonstrate to the Commission that its
affected interstate ancillary service charges are just and reasonable,
including that the affected charges do not recover jurisdictionally
common costs that are already, or should properly be, recovered through
the provider's corresponding intrastate ancillary service charges.
49. Relatedly, the Commission cautions providers that they are
prohibited, either directly or indirectly, from imposing ancillary
service charges falling outside the five categories of charges
permissible under its rules, and that they are prohibited from
collecting, directly or indirectly, amounts that exceed the ancillary
service fee caps set forth in its rules. The Commission further
cautions that it intends to exercise the full breadth of the agency's
jurisdiction to curb attempts to evade its rate cap and ancillary
service charge rules through arrangements with third parties. For
example, one commenter has suggested that other providers may have
entered into arrangements with a third party in connection with single-
call service transactions whereby excessive one-time transaction fees
associated with these calls are imposed, passed on without markup to
the consumer of the inmate calling service, and then the revenue
obtained from the consumer is shared by the service provider and the
third party. Evidence of arrangements such as this that appear to
result in the service provider indirectly marking up the third-party
transaction fee in circumvention of the Commission's rules is subject
to immediate referral to the Enforcement Bureau for investigation.
50. Similarly, inmate calling services providers are required to
certify
[[Page 67457]]
annually that the information in their Annual Reports, including the
information on their ancillary services fees, is ``true and accurate''
and that they are in compliance with the Commission's inmate calling
services rules. The Commission will not hesitate to take action to
ensure full compliance with its ancillary services fee caps and other
inmate calling services rules. To that end, the Commission directs the
Enforcement Bureau to issue an Enforcement Advisory, within 60 days of
the effective date of this Order, reminding inmate calling services
providers of their obligations under the Commission's rules, their duty
of candor in connection with their interactions with the Commission,
and the potential penalties for noncompliance.
51. Classifying Calls by Jurisdiction. There is significant debate
within the record on whether it is possible for inmate calling services
providers to classify the jurisdiction of certain calls and thus the
jurisdiction of the services ancillary to such calls. On the one hand,
GTL argues that the ``jurisdictional nature of calls themselves is
easily classified as either interstate or intrastate based on the
call's points of origin and termination,'' and Securus asserts that an
inmate calling services provider knows the jurisdiction of a call
because it is ``from a known originating telephone number to a single,
known terminating number.'' On the other hand, Pay Tel argues that the
Commission should generally treat inmate calling services as
jurisdictionally mixed across the board because providers cannot
practically and reliably determine the location of each called party.
52. This confusion calls for some clarification. First, the
Commission reminds providers that the jurisdictional nature of a call
depends on the physical location of the endpoints of the call and not
on whether the area code or NXX prefix of the telephone number, or the
billing address of the credit card associated with the account, are
associated with a particular state. In other words, certain providers
are incorrect to argue that comparing the incarcerated person's local
access and transport area and phone number with the account holder's
will let an inmate calling services provider identify whether a call or
account is interstate or intrastate. Although that may be true for
legacy wireline networks, more modern networks such as wireless
networks and interconnected VoIP networks allow the portability of such
numbers across state lines. And given the prevalence of such networks
and the increasing reliance on mobile wireless and VoIP services, it
would be unreasonable for an inmate calling services provider to rely
on a telephone number alone to determine the location of a particular
called party. Today, a phone number provides little indication of the
physical location of a called party or a calling party. Telephone
numbers have been readily ported between wireline providers, and
between wireline and wireless service providers, since at least 2003.
And VoIP providers have been porting numbers since at least 2008. Thus,
a telephone number only identifies the state and rate center where the
number was originally assigned, and not where it is currently assigned.
Moreover, because a wireless telephone user may make or receive a call
anywhere there is wireless reception, their phone number readily may
not indicate their location. And the chance of a phone number being one
that is used by a mobile phone is high: The telephone numbers used by
mobile phones make up about half of all assigned telephone numbers.
Second, the Commission disagrees with Pay Tel's argument that the
location of a wireless caller is unknowable. As Securus points out,
``wireless carriers can determine the locations of their customers at
the time of each call, so it is possible to establish the jurisdiction
of each individual call.'' Third, the Commission recognizes that just
because some provider can establish the location of a caller (and thus
the jurisdiction of a call) does not mean that every inmate calling
services provider can or does do so. As such the Commission agrees with
Pay Tel that, to the extent an inmate calling services provider cannot
definitively establish the jurisdiction of a call, it may and should
treat the call as jurisdictionally mixed and thus subject to the
Commission's ancillary service charge rules. Such treatment is
necessary to carry out the requirement of the Communications Act that
all interstate charges and practices be just and reasonable. Or to put
it another way, any other treatment of jurisdictionally indeterminate
calls would strip interstate callers of the protections guaranteed by
federal law.
53. GTL and Securus take issue with the Commission's jurisdictional
approach, arguing that it is inconsistent with Commission and provider
practices for determining the jurisdictional nature of calls. These
providers misread Commission precedent, however. While the Commission
has allowed carriers to use proxies for determining the jurisdictional
nature of calls in specific contexts, typically related to carrier-to-
carrier matters or payment of fees owed, it has never adopted a general
policy allowing the broad use of such proxies outside of specific facts
and circumstances which are not applicable here. Indeed, the Commission
has never applied proxies to telecommunications resellers generally, or
inmate calling services providers specifically, with respect to
assessing different interstate and intrastate rates and charges on
their customers for those customers' interstate and intrastate
telephone calls. Indeed, the examples that GTL and Securus provide
relate specifically to carrier-to-carrier arrangements involving
intercarrier compensation or applicable federal fees due between
carriers and the Commission, not to using a proxy for charging a
customer a higher or different rate than it would otherwise be subject
to based on whether the customer's call is interstate or intrastate.
54. The Commission is also unpersuaded by the ``precedent'' cited
by GTL and Securus. Much of what those parties cite is drawn from
Notices of Proposed Rulemaking. Even insofar as those Notices include
observations about historical industry practice as context for those
requests for comment, the Notices do not establish actual Commission
policy. Nor is the Commission persuaded by their citation of a 2002
Bureau-level Order resolving an interconnection arbitration. That
Bureau decision involved baseball-style arbitration, and an arbitrator
concluded that those parties could use NPA-NXX codes for purposes of
determining whether calls were local or toll. That conclusion was a
function of the limits of the carriers' respective proposals there--
nothing in that case made the use of NPA-NXX codes applicable to the
entire industry. Moreover, this 18 year-old decision did not involve
carriers terminating calls to VoIP and mobile wireless telephone
numbers, which is the Commission's concern here. The industry is very
different today than it was in 2002 and the rules applicable to
numbering resources have changed substantially, calling into question
whether that arbitrator would have reached the same conclusion today
with respect to reliance on NPA-NXX codes. In still other cases, GTL
cites state commission decisions or an industry white paper, which
likewise do not demonstrate Commission policy. Thus, these filings by
GTL and Securus do not demonstrate any actual Commission policy for the
industry from which the Commission would be departing here.
55. Independently, the Commission Notices and Bureau Order cited by
GTL
[[Page 67458]]
and Securus involve materially different policy contexts. In
particular, they generally involve scenarios where the Commission is
seeking to ensure a reasonable aggregate outcome across a mass of
transactions. This is the case under the telecommunications relay
service (TRS) program, where a single entity--the Commission--is
providing all of the compensation that providers receive from the
interstate TRS Fund. To the extent that interstate vs. intrastate
distinctions arise in that context, the Commission must ensure a
reasonable approach across the aggregation of TRS calls handled by each
provider rather than necessarily requiring jurisdictional accuracy on a
call-by-call basis. This also is the case with intercarrier
compensation, for example, where carriers exchange large volumes of
calls and the jurisdictional status of any individual call is less
important for intercarrier compensation purposes than ensuring that, in
the aggregate, the payments carriers exchange reflect a reasonable
accounting of the relative portion of that mass of calls that are
interstate vs. intrastate. Furthermore, under the framework of sections
251 and 252 of the Act, Commission rules merely establish a default,
with individual carriers free to negotiate alternative approaches. In
that context, Congress thus anticipated that regulators generally would
defer to industry-derived outcomes where they emerged. The situation
here is quite different, however. Currently, charges for inmate calling
services calls are imposed on a call-by-call basis. As a result, to
ensure the rate caps serve their purpose of ensuring just and
reasonable rates for interstate services, those protections must apply
on a call-by-call basis. Even assuming arguendo that proxies could be
identified that would yield an approximately accurate differentiation
between interstate and intrastate traffic when viewed across the entire
aggregation of a providers' calls, that would be cold comfort to the
end-user consumers. Nor, in any case, does the record reveal proxies
that would be reasonable even if it made sense to focus on aggregate
outcomes. For example, the record does not reveal why proxies or the
like that industry might have used in the context of traditional
telephone calls would make sense in the inmate calling services context
given potential differences in the types of calls that are placed,
potential differences in frequency and duration of calls, or other
possible considerations. At the same time, relying on proxies such as
telephone numbers could be self-defeating, since consumers could
purchase wireless phones from a different state (with a number from
that state) and then place calls from within the same state as the
inmate in order to gain the protections of the interstate inmate
calling services rules. Such activities would impose their own costs
and could lead to disparate application of the protections of the
interstate inmate calling services rules based on the relative
sophistication of the particular consumers receiving calls from
inmates. The Commission finds all these concerns persuasive both in
connection with its inmate calling services rate caps and in connection
with its regulation of fees for ancillary services. Those consumers
would lose the protection of the Commission's rate caps for particular
calls that are, in fact, interstate calls because per-call regulation
turned on proxies developed in the context of aggregations of calls
with no guarantee--or necessarily even likelihood--of seeing offsetting
benefits in the case of other inmate calling services calls they make
or receive. Likewise, when it comes to fees for jurisdictionally mixed
ancillary services, the Commission merely seeks to vindicate its
statutory interests whenever interstate inmate calling services are
implicated. Indeed, in the Vonage Order cited by GTL, the Commission
responded to the difficulty in directly determining the jurisdiction of
calls by broadly preempting the state's attempted regulation of the
service at issue. Thus, although the Commission leaves providers free
to follow state law where the associated effects can be limited to
intrastate inmate calling services, the record here does not persuade
it to neglect its interest when there is an effect on interstate
services even if it falls below some (undefined) threshold.
56. Additionally, the end-to-end analysis that the Commission
relies upon in this Order is the analysis that the Commission ``has
traditionally used to the determine whether a call is within its
interstate jurisdiction.'' The Commission has not extended to inmate
calling services any of the jurisdictional proxies it has adopted for
specific and limited purposes in other contexts, nor has it ever had
any reason to suspect that inmate calling services providers were not
appropriately complying with this most basic regulatory obligation of
telecommunications services providers with respect to their customers--
determining the proper jurisdiction of a call when charging its
customers the correct and lawful rates for those calls using the end-
to-end analysis. The Commission therefore disagrees with GTL and
Securus that its approach is a departure from established precedent and
imposes a ``burden'' on them.
57. For the same reasons, the Commission also disagrees with GTL
and Securus that requiring inmate calling services providers to
classify incarcerated people's calls as interstate or intrastate based
on their end points constitutes a change in Commission policy requiring
prior notice and an opportunity to comment. On the contrary, the
Commission's approach simply clarifies the long-established standard
that inmate calling services providers must apply in classifying calls
for purposes of charging customers the appropriate rates and charges.
And, in any event, the Bureau's public notice seeking to refresh the
record on ancillary service charges in light of GTL v. FCC sought
comment ``on how the Commission should proceed in the event any
permitted ancillary service is `jurisdictionally mixed' and cannot be
segregated between interstate and intrastate call'' and defined
jurisdictionally mixed services as ``[s]ervices that are capable of
communications both between intrastate end points and between
interstate end points.'' Since the permitted ancillary services include
single-call services (i.e., services related to a specific call), GTL
and Securus received notice of, and a full opportunity to comment on,
the jurisdictional status of inmate calling services calls.
58. Ancillary Service Charges Rule Revisions. The Commission
revises its ancillary services charge rules consistent with its
findings herein. These amendments reflect the D.C. Circuit's holding
that the Commission lacks authority over intrastate inmate calling
services as well as the Commission's actions exercising its authority
to ensure just and reasonable rates under section 201(b) for ancillary
services charges for and in connection with jurisdictionally mixed
inmate calling services for which it is impossible or impracticable to
segregate the interstate and intrastate components.
59. The Commission also changes section 64.6020(a)'s cross-
reference to section 64.6000 to more precisely cross-reference section
64.6000(a). The Commission finds good cause to correct the cross-
reference without notice and comment because this change is non-
substantive. It is well established that the Commission need not seek
comment on amendments to its rules designed ``to ensure consistency in
terminology and cross references across various rules or to correct
inadvertent failures to make
[[Page 67459]]
conforming changes when prior rule amendments occurred.'' In the
absence of any indication of changed circumstances regarding the markup
of Mandatory Taxes or Mandatory Fees, the Commission finds it
unnecessary to seek additional comment on these matters.
B. Mandatory Pass-Through Taxes and Fees
60. As a result of the D.C. Circuit's decision in Securus, the rule
amendments in the 2016 ICS Reconsideration Order to include language
precluding markups of a ``Mandatory Tax or Mandatory Fee'' in the
absence of specific governmental authorization were vacated to the
extent they capped rates. The Commission therefore amends its rules to
reinstate the language added in the 2016 ICS Reconsideration Order in
response to the court's vacatur and remand. The Commission also adds
language clarifying that this rule applies only in connection with
interstate and international inmate calls. This amendment will ensure
that end users will pay for ``the cost of the service they have chosen
and any applicable taxes or fees, and nothing more'' for inmate calling
services subject to the Commission's jurisdiction, thereby helping
ensure that the charges imposed in connection with those services are
just and reasonable.
61. The amendment is consistent with the Commission's prior intent
regarding mandatory taxes or fees and the record previously developed
in this proceeding. The Commission bases its reinstatement on the same
record, and finds no basis to depart from its prior determination that
adopting this rule best comports with its application of section
201(b). Further, this amendment harmonizes the rules regarding a
``Mandatory Tax or Mandatory Fee'' and an ``Authorized Fee'' to
prohibit markups on either category of charges, thereby eliminating at
least some potential confusion from the disparate definitions regarding
whether inmate calling services providers may mark up such charges.
C. Revisions to Certain Inmate Calling Services Rules
62. Finally, the Commission revises certain of its rules governing
inmate calling services to comport with the D.C. Circuit's decisions in
GTL and Securus. First, the court vacated the rate caps that the
Commission adopted in the 2015 ICS Order and the 2016 ICS
Reconsideration Order, and the Commission thus eliminates section
64.6010, which contained those rate caps. Second, the GTL court vacated
the reporting requirement the Commission had adopted for video
visitation services. The Commission thus eliminates section
64.6060(a)(4), which contained that rule. Third, the GTL court found
that the Commission lacks ratemaking authority over intrastate inmate
calling services rates. The Commission thus revises sections
64.6000(b), 64.6000(n), 64.6030, 64.6050, 64.6070, 64.6080, 64.6090,
and 64.6100 to reflect that these rules only apply to interstate and
international inmate calling services. Fourth, the Commission revises
section 64.6000(t) of its rules to change the reference to ``ICS''
therein to ``Inmate Calling Services.''
63. The Commission finds good cause to implement these revisions
without notice and comment. The Administrative Procedure Act states
that notice and comment procedures do not apply ``when the agency for
good cause finds (and incorporates the finding and a brief statement of
the reasons therefor in the rules issued) that notice and public
procedure thereon are impracticable, unnecessary, or contrary to the
public interest.'' With the exception of its change to section
64.6000(t), the Commission's revisions are non-discretionary changes to
the Commission's rules necessary to effectuate the D.C. Circuit's
decisions in GTL and Securus. Seeking notice and comment before
implementing the D.C. Circuit's non-discretionary mandate would serve
no purpose because commenters could not say anything during a notice
and comment period that would change the D.C. Circuit's decision and
the Commission does not have discretion to depart from the court's
mandate.
64. The Commission also finds good cause to revise section
64.6000(t) without notice and comment because this change is non-
substantive. The Commission need not seek comment on amendments to its
rules designed ``to ensure consistency in terminology and cross
references across various rules or to correct inadvertent failures to
make conforming changes when prior rule amendments occurred.
IV. Procedural Matters
65. People with Disabilities. To request materials in accessible
formats for people with disabilities (braille, large print, electronic
files, audio format), send an email to [email protected] or call the
Consumer & Governmental Affairs Bureau at 202-418-0530 (voice), 202-
418-0432 (TTY).
66. Congressional Review Act. The Commission has determined, and
the Administrator of the Office of Information and Regulatory Affairs,
Office of Management Budget concurs, that this rule is non-major under
the Congressional Review Act, 5 U.S.C. 804(2). The Commission will send
a copy of this Report and Order on Remand to Congress and the
Government Accountability Office pursuant to 5 U.S.C. 801(a)(1)(A).
67. Supplemental Final Regulatory Flexibility Act Analysis. As
required by the Regulatory Flexibility Act of 1980 (RFA), as amended,
the Commission has prepared a Supplemental Final Regulatory Flexibility
Analysis (FRFA) relating to this Report and Order on Remand. The FRFA
is set forth below.
68. Paperwork Reduction Act. This Report and Order on Remand does
not contain new or modified information collection requirements subject
to the Paperwork Reduction Act of 1995 (PRA). In addition, therefore,
it does not contain any new or modified information collection burden
for small business concerns with fewer than 25 employees, pursuant to
the Small Business Paperwork Relief Act of 2002 (SBPRA).
V. Supplemental Final Regulatory Flexibility Analysis
69. As required by the Regulatory Flexibility Act of 1980, as
amended (RFA), an Initial Regulatory Flexibility Analysis (IRFA) was
incorporated in the 2014 ICS Notice. The Commission sought written
public comment on the proposals in that Notice, including comment on
the IRFA. The Commission did not receive comments directed toward the
IRFA. Thereafter, the Commission issued a Final Regulatory Flexibility
Analysis (FRFA) conforming to the RFA. This Supplemental FRFA
supplements that FRFA to reflect the actions taken in the Report and
Order on Remand (Remand Order) and conforms to the RFA.
A. Need for, and Objectives of, the Order on Remand
70. The Remand Order adopts rules segregating ancillary service
charges provided in connection with inmate calling services into
interstate and intrastate components in response to a remand from the
United States Court of Appeals for the District of Columbia Circuit
(D.C. Circuit). It also amends the Commission's rule regarding
mandatory pass-through taxes and fees in light of a second remand from
the D.C. Circuit. Finally, it revises certain of the Commission's other
inmate calling services rules to comport with the D.C. Circuit's
decisions in those cases, and reinstates the Commission's rule
[[Page 67460]]
providing an ancillary service charge cap for single-call services.
B. Summary of Significant Issues Raised by Public Comments in Response
to the IRFA
71. The Commission did not receive comments specifically addressing
the rules and policies proposed in the IRFA.
C. Response to Comments by the Chief Counsel for Advocacy of the Small
Business Administration
72. The Chief Counsel did not file any comments in response to the
proposed rules in this proceeding.
D. Description and Estimate of the Number of Small Entities to Which
Rules Will Apply
73. The RFA directs agencies to provide a description of, and,
where feasible, an estimate of, the number of small entities that may
be affected by the rules adopted herein. The RFA generally defines the
term ``small entity'' as having the same meaning as the terms ``small
business,'' ``small organization,'' and ``small governmental
jurisdiction.'' In addition, the term ``small business'' has the same
meaning as the term ``small business concern'' under the Small Business
Act. A ``small business concern'' is one which: (1) Is independently
owned and operated; (2) is not dominant in its field of operation; and
(3) satisfies any additional criteria established by the Small Business
Administration (SBA).
74. Small Businesses. Nationwide, there are a total of
approximately 27.9 million small businesses, according to the SBA.
75. Wired Telecommunications Carriers. The SBA has developed a
small business size standard for Wired Telecommunications Carriers,
which consists of all such companies having 1,500 or fewer employees.
According to Census Bureau data for 2007, there were 3,188 firms in
this category, total, that operated for the entire year. Of this total,
3,144 firms had employment of 999 or fewer employees, and 44 firms had
employment of 1,000 employees or more. Thus, under this size standard,
the majority of firms can be considered small.
76. Local Exchange Carriers (LECs). Neither the Commission nor the
SBA has developed a size standard for small businesses specifically
applicable to local exchange services. The closest applicable size
standard under SBA rules is for Wired Telecommunications Carriers.
Under that size standard, such a business is small if it has 1,500 or
fewer employees. According to Commission data, 1,307 carriers reported
that they were incumbent local exchange service providers. Of these
1,307 carriers, an estimated 1,006 have 1,500 or fewer employees and
301 have more than 1,500 employees. Consequently, the Commission
estimates that most providers of local exchange service are small
entities that may be affected by the Commission's action.
77. Incumbent Local Exchange Carriers (incumbent LECs). Neither the
Commission nor the SBA has developed a size standard for small
businesses specifically applicable to incumbent local exchange
services. The closest applicable size standard under SBA rules is for
Wired Telecommunications Carriers. Under that size standard, such a
business is small if it has 1,500 or fewer employees. According to
Commission data, 1,307 carriers reported that they were incumbent local
exchange service providers. Of these 1,307 carriers, an estimated 1,006
have 1,500 or fewer employees and 301 have more than 1,500 employees.
Consequently, the Commission estimates that most providers of incumbent
local exchange service are small businesses that may be affected by the
Commission's action.
78. The Commission has included small incumbent LECs in this
present RFA analysis. As noted above, a ``small business'' under the
RFA is one that, inter alia, meets the pertinent small business size
standard (e.g., a telephone communications business having 1,500 or
fewer employees), and ``is not dominant in its field of operation.''
The SBA's Office of Advocacy contends that, for RFA purposes, small
incumbent LECs are not dominant in their field of operation because any
such dominance is not ``national'' in scope. The Commission has
therefore included small incumbent LECs in this RFA analysis, although
it emphasizes that this RFA action has no effect on Commission analyses
and determinations in other, non-RFA contexts.
79. Competitive Local Exchange Carriers (competitive LECs),
Competitive Access Providers (CAPs), Shared-Tenant Service Providers,
and Other Local Service Providers. Neither the Commission nor the SBA
has developed a small business size standard specifically for these
service providers. The appropriate size standard under SBA rules is for
the category Wired Telecommunications Carriers. Under that size
standard, such a business is small if it has 1,500 or fewer employees.
According to Commission data, 1,442 carriers reported that they were
engaged in the provision of either competitive local exchange services
or competitive access provider services. Of these 1,442 carriers, an
estimated 1,256 have 1,500 or fewer employees and 186 have more than
1,500 employees. In addition, 17 carriers have reported that they are
Shared-Tenant Service Providers, and all 17 are estimated to have 1,500
or fewer employees. In addition, 72 carriers have reported that they
are Other Local Service Providers. Of the 72, 70 have 1,500 or fewer
employees and two have more than 1,500 employees. Consequently, the
Commission estimates that most providers of competitive local exchange
service, competitive access providers, Shared-Tenant Service Providers,
and Other Local Service Providers are small entities that may be
affected by the Commission's action.
80. Interexchange Carriers (IXCs). Neither the Commission nor the
SBA has developed a size standard for small businesses specifically
applicable to interexchange services. The closest applicable size
standard under SBA rules is for Wired Telecommunications Carriers.
Under that size standard, such a business is small if it has 1,500 or
fewer employees. According to Commission data, 359 companies reported
that their primary telecommunications service activity was the
provision of interexchange services. Of these 359 companies, an
estimated 317 have 1,500 or fewer employees and 42 have more than 1,500
employees. Consequently, the Commission estimates that the majority of
interexchange service providers are small entities that may be affected
by the Commission's action.
81. Local Resellers. The SBA has developed a small business size
standard for the category of Telecommunications Resellers. Under that
size standard, such a business is small if it has 1,500 or fewer
employees. According to Commission data, 213 carriers have reported
that they are engaged in the provision of local resale services. Of
these, an estimated 211 have 1,500 or fewer employees and two have more
than 1,500 employees. Consequently, the Commission estimates that the
majority of local resellers are small entities that may be affected by
the Commission's action.
82. Toll Resellers. The SBA has developed a small business size
standard for the category of Telecommunications Resellers. Under that
size standard, such a business is small if it has 1,500 or fewer
employees. According to Commission data, 881 carriers have reported
that they are engaged in the provision of toll resale services. Of
these, an estimated 857
[[Page 67461]]
have 1,500 or fewer employees and 24 have more than 1,500 employees.
Consequently, the Commission estimates that the majority of toll
resellers are small entities that may be affected by the Commission's
action.
83. Other Toll Carriers. Neither the Commission nor the SBA has
developed a size standard for small businesses specifically applicable
to Other Toll Carriers. This category includes toll carriers that do
not fall within the categories of interexchange carriers, operator
service providers, prepaid calling card providers, satellite service
carriers, or toll resellers. The closest applicable size standard under
SBA rules is for Wired Telecommunications Carriers. Under that size
standard, such a business is small if it has 1,500 or fewer employees.
According to Commission data, 284 companies reported that their primary
telecommunications service activity was the provision of other toll
carriage. Of these, an estimated 279 have 1,500 or fewer employees and
five have more than 1,500 employees. Consequently, the Commission
estimates that most Other Toll Carriers are small entities that may be
affected by the Commission's action.
84. Payphone Service Providers (PSPs). Neither the Commission nor
the SBA has developed a small business size standard specifically for
payphone services providers, a group that includes inmate calling
services providers. The appropriate size standard under SBA rules is
for the category Wired Telecommunications Carriers. Under that size
standard, such a business is small if it has 1,500 or fewer employees.
According to Commission data, 535 carriers have reported that they are
engaged in the provision of payphone services. Of these, an estimated
531 have 1,500 or fewer employees and four have more than 1,500
employees. Consequently, the Commission estimates that the majority of
payphone service providers are small entities that may be affected by
the Commission's action.
E. Description of Projected Reporting, Recordkeeping, and Other
Compliance Requirements for Small Entities
85. Recordkeeping, Reporting, and Certification. The Order on
Remand requires inmate calling services providers to properly identify
whether ancillary services associated with inmate calling services are
interstate, intrastate, or jurisdictionally mixed. To the extent those
ancillary services are interstate or jurisdictionally mixed, the
provider must comply with fee caps or limits previously adopted by the
Commission. The Remand Order also requires inmate calling services
providers to not mark up mandatory taxes or fees passed on to consumers
of interstate or international inmate calling services, and places an
ancillary service charge cap on single-call services.
F. Steps Taken To Minimize the Significant Economic Impact on Small
Entities, and Significant Alternatives Considered
86. The RFA requires an agency to describe any significant,
specifically small business, alternatives that it has considered in
reaching its proposed approach, which may include the following four
alternatives (among others): ``(1) the establishment of differing
compliance or reporting requirements or timetables that take into
account the resources available to small entities; (2) the
clarification, consolidation, or simplification of compliance and
reporting requirements under the rules for such small entities; (3) the
use of performance rather than design standards; and (4) an exemption
from coverage of the rule, or any part thereof, for such small
entities.''
87. The FRFA that the Commission previously issued in connection
with the 2015 ICS Order addressed in full the steps taken to minimize
the economic impact or small entities and the significant alternatives
considered.
G. Report to Congress
88. The Commission will send a copy of the Remand Order, including
this Supplemental FRFA, in a report to be sent to Congress pursuant to
the Small Business Regulatory Enforcement Fairness Act of 1996. In
addition, the Commission will send a copy of the Remand Order,
including this Supplemental FRFA, to the Chief Counsel for Advocacy of
the Small Business Administration. A copy of the Remand Order and
Supplemental FRFA (or summaries thereof) will also be published in the
Federal Register.
VI. Ordering Clauses
89. Accordingly, it is ordered that, pursuant to the authority
contained in sections 1, 2, 4(i)-(j), 201(b), 218, 220, 276, and 403 of
the Communications Act of 1934, as amended, 47 U.S.C. 151, 152, 154(i)-
(j), 201(b), 218, 220, 276, and 403, this Report and Order on Remand is
adopted.
90. It is further ordered, pursuant to the authority contained in
sections 1, 2, 4(i)-(j), 201(b), 218, 220, 276, and 403 of the
Communications Act of 1934, as amended, 47 U.S.C. 151, 152, 154(i)-(j),
201(b), 218, 220, 276, and 403, that the amendments to the Commission's
rules are adopted, effective 30 days after publication of a summary in
the Federal Register.
91. It is further ordered that the Commission's Consumer and
Governmental Affairs Bureau, Reference Information Center, shall send a
copy of this Report and Order on Remand, including the Supplemental
Final Regulatory Flexibility Analysis, to the Congress and the
Government Accountability Office pursuant to the Congressional Review
Act, see 5 U.S.C. 801(a)(1)(A).
92. It is further ordered that the Commission's Consumer and
Governmental Affairs Bureau, Reference Information Center, shall send a
copy of this Report and Order on Remand, including the Supplemental
Final Regulatory Flexibility Analysis, to the Chief Counsel for
Advocacy of the Small Business Administration.
List of Subjects in 47 CFR Part 64
Communications common carriers, Individuals with disabilities,
Prisons, Reporting and recordkeeping requirements, Telecommunications,
Telephone, Waivers.
Federal Communications Commission.
Marlene Dortch,
Secretary.
Final Rules
For the reasons set forth in the preamble, the Federal
Communications Commission amends part 64, of title 47 of the Code of
Federal Regulations as follows:
PART 64--MISCELLANEOUS RULES RELATING TO COMMON CARRIERS
0
1. The authority citation for part 64 is revised to read as follows:
Authority: 47 U.S.C. 151, 152, 154, 201, 202, 217, 218, 220,
222, 225, 226, 227, 227b, 228, 251(a), 251(e), 254(k), 262, 276,
403(b)(2)(B), (c), 616, 620, 1401-1473, unless otherwise noted; Pub.
L. 115-141, Div. P, sec. 503, 132 Stat. 348, 1091.
0
2. Amend Sec. 64.6000 by revising paragraphs (a), (b), (n), and (t)
and by adding paragraph (u) to read as follows:
Sec. 64.6000 Definitions.
* * * * *
(a) Ancillary Service Charge means any charge Consumers may be
assessed for, or in connection with, the interstate or international
use of Inmate Calling Services that are not included in the per-minute
charges assessed for such individual calls. Ancillary Service Charges
that may be assessed are limited only to those listed in paragraphs
(a)(1) through (5) of this section. All other Ancillary Service Charges
are
[[Page 67462]]
prohibited. For purposes of this definition, ``interstate'' includes
any Jurisdictionally Mixed Charge, as defined in paragraph (u) of this
section.
* * * * *
(b) Authorized Fee means a government authorized, but
discretionary, fee which a Provider must remit to a federal, state, or
local government, and which a Provider is permitted, but not required,
to pass through to Consumers for or in connection with interstate or
international Inmate Calling Service. An Authorized Fee may not include
a markup, unless the markup is specifically authorized by a federal,
state, or local statute, rule, or regulation.
* * * * *
(n) Mandatory Tax or Mandatory Fee means a fee that a Provider is
required to collect directly from consumers, and remit to federal,
state, or local governments. A Mandatory Tax or Fee that is passed
through to a consumer for, or in connection with, interstate or
international Inmate Calling Services may not include a markup, unless
the markup is specifically authorized by a federal, state, or local
statute, rule, or regulation;
* * * * *
(t) Site Commission means any form of monetary payment, in-kind
payment, gift, exchange of services or goods, fee, technology
allowance, or product that a Provider of Inmate Calling Services or
affiliate of a Provider of Inmate Calling Services may pay, give,
donate, or otherwise provide to an entity that operates a correctional
institution, an entity with which the Provider of Inmate Calling
Services enters into an agreement to provide Inmate Calling Services, a
governmental agency that oversees a correctional facility, the city,
county, or state where a facility is located, or an agent of any such
facility.
(u) Jurisdictionally Mixed Charge means any charge Consumers may be
assessed for use of Inmate Calling Services that are not included in
the per-minute charges assessed for individual calls and that are
assessed for, or in connection with, uses of Inmate Calling Service to
make such calls that have interstate or international components and
intrastate components that are unable to be segregated at the time the
charge is incurred.
Sec. 64.6010 [Removed and Reserved]
0
3. Remove and reserve Sec. 64.6010.
0
4. Section 64.6020(a) is revised to read as follows:
Sec. 64.6020 Ancillary Service Charge.
(a) No Provider of interstate or international Inmate Calling
Services shall charge an Ancillary Service Charge other than those
permitted charges listed in Sec. 64.6000(a).
* * * * *
0
5. Section 64.6030 is revised to read as follows:
Sec. 64.6030 Inmate Calling Services interim rate cap.
No provider shall charge a rate for interstate Collect Calling in
excess of $0.25 per minute, or a rate for interstate Debit Calling,
Prepaid Calling, or Prepaid Collect Calling in excess of $0.21 per
minute. These interim rate caps shall remain in effect until permanent
rate caps are adopted and take effect.
0
6. Section 64.6050 is revised to read as follows:
Sec. 64.6050 Billing-related call blocking.
No Provider shall prohibit or prevent completion of an interstate
or international Collect Calling call or decline to establish or
otherwise degrade interstate or international Collect Calling solely
for the reason that it lacks a billing relationship with the called
party's communications service provider, unless the Provider offers
Debit Calling, Prepaid Calling, or Prepaid Collect Calling for
interstate and international calls.
Sec. 64.6060 [Amended]
0
7. In Sec. 64.6060, remove and reserve paragraph (a)(4).
0
8. Section 64.6070 is revised to read as follows:
Sec. 64.6070 Taxes and fees.
No Provider shall charge any taxes or fees to users of Inmate
Calling Services for, or in connection with, interstate or
international calls, other than those permitted under Sec. 64.6020,
and those defined as Mandatory Taxes, Mandatory Fees, or Authorized
Fees.
0
9. Section 64.6080 is revised to read as follows:
Sec. 64.6080 Per-Call or Per-Connection Charges.
No Provider shall impose a Per-Call or Per-Connection Charge on a
Consumer for any interstate or international calls.
0
10. Section 64.6090 is revised to read as follows:
Sec. 64.6090 Flat-Rate Calling.
No Provider shall offer Flat-Rate Calling for interstate or
international Inmate Calling Services.
0
11. Section 64.6100 is revised to read as follows:
Sec. 64.6100 Minimum and maximum Prepaid Calling account balances.
(a) No Provider shall institute a minimum balance requirement for a
Consumer to use Debit or Prepaid Calling for interstate or
international calls.
(b) No Provider shall prohibit a consumer from depositing at least
$50 per transaction to fund a Debit or Prepaid Calling account that can
be used for interstate or international calls.
[FR Doc. 2020-19951 Filed 10-22-20; 8:45 am]
BILLING CODE 6712-01-P