Agency Information Collection Activities: Proposed Collection; Comment Request; Voluntary Customer Survey Generic Clearance for the Agency for Healthcare Research and Quality, 59311-59312 [2020-20715]
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Federal Register / Vol. 85, No. 183 / Monday, September 21, 2020 / Notices
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Public Disclosure of Comments
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Dated: September 9, 2020.
David Coscia,
Agency Liaison Officer,Office of Presidential
& Congressional Agency Liaison
Services,Office of Administrative Services.
[FR Doc. 2020–20803 Filed 9–18–20; 8:45 am]
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GENERAL SERVICES
ADMINISTRATION
[Notice–MA–2020–11; Docket No. 2020–
0002; Sequence No. 30]
Relocation Allowances—Waiver of
Certain Federal Travel Regulation
(FTR) Provisions for Renewal
Agreement Travel (RAT) During the
COVID–19 Pandemic
Office of Government-wide
Policy (OGP), General Services
Administration (GSA).
ACTION: Notice of GSA Bulletin FTR 21–
02.
AGENCY:
This FTR bulletin informs
agencies that certain FTR provisions
governing RAT are temporarily waived
as a result of impacts to travel from the
Coronavirus Disease 2019 (COVID–19).
DATES: Applicability Date: This notice is
retroactively effective for employees
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year prior to the date of the national
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FOR FURTHER INFORMATION CONTACT: For
clarification of content, contact Mr.
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1.1. Such individuals must sign a
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individual agrees to serve for a
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59311
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Jessica Salmoiraghi,
Associate Administrator, Office of
Government-wide Policy.
[FR Doc. 2020–20683 Filed 9–18–20; 8:45 am]
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SUMMARY:
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Agency for Healthcare Research and
Quality
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Voluntary
Customer Survey Generic Clearance
for the Agency for Healthcare
Research and Quality
Agency for Healthcare Research
and Quality, HHS.
ACTION: Notice.
AGENCY:
This notice announces the
intention of the Agency for Healthcare
Research and Quality (AHRQ) to request
that the Office of Management and
Budget (OMB) approve the proposed
information collection project:
‘‘Voluntary Customer Survey Generic
Clearance for the Agency for Healthcare
Research and Quality.’’ This proposed
information collection was previously
published in the Federal Register on
June 11, 2020 and allowed 60 days for
public comment. AHRQ received no
substantive comments. The purpose of
this notice is to allow an additional 30
days for public comment.
DATES: Comments on this notice must be
received 30 days after date of
publication.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
FOR FURTHER INFORMATION CONTACT:
Doris Lefkowitz, AHRQ Reports
Clearance Officer, (301) 427–1477, or by
email at doris.lefkowitz@AHRQ.hhs.gov.
SUPPLEMENTARY INFORMATION:
SUMMARY:
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59312
Federal Register / Vol. 85, No. 183 / Monday, September 21, 2020 / Notices
Proposed Project
Voluntary Customer Survey Generic
Clearance for the Agency for Healthcare
Research and Quality
This is a request for the Office of
Management and Budget (OMB) to reapprove for an additional 3 years, under
the Paperwork Reduction Act of 1995,
the generic clearance for the Agency for
Healthcare Research and Quality
(AHRQ) to survey the users of AHRQ’s
work products and services, OMB
control number 0935–0106. The current
clearance was approved on December
13th, 2017 and will expire on December
31st, 2020.
Customer surveys will be undertaken
by AHRQ to assess its work products
and services provided to its customers,
to identify problem areas, and to
determine how they can be improved.
Surveys conducted under this generic
clearance are not required by regulation
and will not be used by AHRQ to
regulate or sanction its customers.
Surveys will be entirely voluntary, and
information provided by respondents
will be combined and summarized so
that no individually identifiable
information will be released. Proposed
information collections submitted under
this generic clearance will be reviewed
and acted upon by OMB within 14 days
of submission to OMB.
Method of Collection
The information collected through
focus groups and voluntary customer
surveys will be used by AHRQ to
identify strengths and weaknesses in
products and services to make
improvements that are practical and
feasible. Information from these
customer surveys will be used to plan
and redirect resources and efforts to
improve or maintain a high quality of
service to the lay and health
professional public.
Estimated Annual Respondent Burden
Exhibit 1 shows the estimated total
burden hours for the respondents. Mail
surveys are estimated to average 15
minutes, telephone surveys 40 minutes,
web-based surveys 10 minutes, focus
groups two hours, and in-person
interviews are estimated to average 50
minutes. Mail surveys may also be sent
to respondents via email, and may
include a telephone non-response
follow-up. Telephone non-response
follow-up for mailed surveys does not
count as a telephone survey. The total
burden hours for the 3 years of the
clearance is estimated to be 10,900
hours.
Exhibit 2 shows the estimated cost
burden for the respondents. The total
cost burden for the 3 years of the
clearance is estimated to be $136,031.
EXHIBIT 1—ESTIMATED BURDEN HOURS OVER 3 YEARS
Number of
respondents
Type of information collection
Number of
responses per
respondent
Hours per
response
Total burden
hours
Mail/email * .......................................................................................................
Telephone ........................................................................................................
Web-based .......................................................................................................
Focus Groups ..................................................................................................
In-person ..........................................................................................................
5,000
200
5,000
500
200
1
1
1
1
1
15/60
40/60
10/60
2.0
50/60
1,250
133
833
1,000
167
Total ..........................................................................................................
10,900
na
na
3,383
* May include telephone non-response follow-up in which case the burden will not change.
EXHIBIT 2—ESTIMATED COST BURDEN OVER 3 YEARS
Number of
respondents
Type of information collection
Total burden
hours
Average
hourly wage
rate *
Total cost
burden
Mail/email .........................................................................................................
Telephone ........................................................................................................
Web-based .......................................................................................................
Focus Groups ..................................................................................................
In-person ..........................................................................................................
5,000
200
5,000
500
200
1,250
133
833
1,000
167
$40.21
40.21
40.21
40.21
40.21
$50,263
5,348
33,495
40,210
6,715
Total ..........................................................................................................
10,900
3,383
40.21
136,031
* Bureau of Labor & Statistics on ‘‘Occupational Employment and Wages, May 2019’’ found at the following URL: https://www.bls.gov/oes/current/oes_nat.htm#b29-0000.htm for the respondents.
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Request for Comments
In accordance with the Paperwork
Reduction Act, comments on AHRQ’s
information collection are requested
with regard to any of the following: (a)
Whether the proposed collection of
information is necessary for the proper
performance of AHRQ healthcare
research and healthcare information
dissemination functions, including
whether the information will have
practical utility; (b) the accuracy of
AHRQ’s estimate of burden (including
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hours and costs) of the proposed
collection(s) of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; and
(d) ways to minimize the burden of the
collection of information upon the
respondents, including the use of
automated collection techniques or
other forms of information technology.
Comments submitted in response to
this notice will be summarized and
included in the Agency’s subsequent
request for OMB approval of the
proposed information collection. All
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comments will become a matter of
public record.
Dated: September 15, 2020.
Marquita Cullom-Stott,
Associate Director.
[FR Doc. 2020–20715 Filed 9–18–20; 8:45 am]
BILLING CODE 4160–90–P
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]]>Agencies
[Federal Register Volume 85, Number 183 (Monday, September 21, 2020)]
[Notices]
[Pages 59311-59312]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-20715]
=======================================================================
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
Agency Information Collection Activities: Proposed Collection;
Comment Request; Voluntary Customer Survey Generic Clearance for the
Agency for Healthcare Research and Quality
AGENCY: Agency for Healthcare Research and Quality, HHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: This notice announces the intention of the Agency for
Healthcare Research and Quality (AHRQ) to request that the Office of
Management and Budget (OMB) approve the proposed information collection
project: ``Voluntary Customer Survey Generic Clearance for the Agency
for Healthcare Research and Quality.'' This proposed information
collection was previously published in the Federal Register on June 11,
2020 and allowed 60 days for public comment. AHRQ received no
substantive comments. The purpose of this notice is to allow an
additional 30 days for public comment.
DATES: Comments on this notice must be received 30 days after date of
publication.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports
Clearance Officer, (301) 427-1477, or by email at
[email protected].
SUPPLEMENTARY INFORMATION:
[[Page 59312]]
Proposed Project
Voluntary Customer Survey Generic Clearance for the Agency for
Healthcare Research and Quality
This is a request for the Office of Management and Budget (OMB) to
re-approve for an additional 3 years, under the Paperwork Reduction Act
of 1995, the generic clearance for the Agency for Healthcare Research
and Quality (AHRQ) to survey the users of AHRQ's work products and
services, OMB control number 0935-0106. The current clearance was
approved on December 13th, 2017 and will expire on December 31st, 2020.
Customer surveys will be undertaken by AHRQ to assess its work
products and services provided to its customers, to identify problem
areas, and to determine how they can be improved. Surveys conducted
under this generic clearance are not required by regulation and will
not be used by AHRQ to regulate or sanction its customers. Surveys will
be entirely voluntary, and information provided by respondents will be
combined and summarized so that no individually identifiable
information will be released. Proposed information collections
submitted under this generic clearance will be reviewed and acted upon
by OMB within 14 days of submission to OMB.
Method of Collection
The information collected through focus groups and voluntary
customer surveys will be used by AHRQ to identify strengths and
weaknesses in products and services to make improvements that are
practical and feasible. Information from these customer surveys will be
used to plan and redirect resources and efforts to improve or maintain
a high quality of service to the lay and health professional public.
Estimated Annual Respondent Burden
Exhibit 1 shows the estimated total burden hours for the
respondents. Mail surveys are estimated to average 15 minutes,
telephone surveys 40 minutes, web-based surveys 10 minutes, focus
groups two hours, and in-person interviews are estimated to average 50
minutes. Mail surveys may also be sent to respondents via email, and
may include a telephone non-response follow-up. Telephone non-response
follow-up for mailed surveys does not count as a telephone survey. The
total burden hours for the 3 years of the clearance is estimated to be
10,900 hours.
Exhibit 2 shows the estimated cost burden for the respondents. The
total cost burden for the 3 years of the clearance is estimated to be
$136,031.
Exhibit 1--Estimated Burden Hours Over 3 Years
----------------------------------------------------------------------------------------------------------------
Number of
Type of information collection Number of responses per Hours per Total burden
respondents respondent response hours
----------------------------------------------------------------------------------------------------------------
Mail/email *.................................... 5,000 1 15/60 1,250
Telephone....................................... 200 1 40/60 133
Web-based....................................... 5,000 1 10/60 833
Focus Groups.................................... 500 1 2.0 1,000
In-person....................................... 200 1 50/60 167
---------------------------------------------------------------
Total....................................... 10,900 na na 3,383
----------------------------------------------------------------------------------------------------------------
* May include telephone non-response follow-up in which case the burden will not change.
Exhibit 2--Estimated Cost Burden Over 3 Years
----------------------------------------------------------------------------------------------------------------
Average
Type of information collection Number of Total burden hourly wage Total cost
respondents hours rate * burden
----------------------------------------------------------------------------------------------------------------
Mail/email...................................... 5,000 1,250 $40.21 $50,263
Telephone....................................... 200 133 40.21 5,348
Web-based....................................... 5,000 833 40.21 33,495
Focus Groups.................................... 500 1,000 40.21 40,210
In-person....................................... 200 167 40.21 6,715
---------------------------------------------------------------
Total....................................... 10,900 3,383 40.21 136,031
----------------------------------------------------------------------------------------------------------------
* Bureau of Labor & Statistics on ``Occupational Employment and Wages, May 2019'' found at the following URL:
https://www.bls.gov/oes/current/oes_nat.htm#b29-0000.htm for the respondents.
Request for Comments
In accordance with the Paperwork Reduction Act, comments on AHRQ's
information collection are requested with regard to any of the
following: (a) Whether the proposed collection of information is
necessary for the proper performance of AHRQ healthcare research and
healthcare information dissemination functions, including whether the
information will have practical utility; (b) the accuracy of AHRQ's
estimate of burden (including hours and costs) of the proposed
collection(s) of information; (c) ways to enhance the quality, utility,
and clarity of the information to be collected; and (d) ways to
minimize the burden of the collection of information upon the
respondents, including the use of automated collection techniques or
other forms of information technology.
Comments submitted in response to this notice will be summarized
and included in the Agency's subsequent request for OMB approval of the
proposed information collection. All comments will become a matter of
public record.
Dated: September 15, 2020.
Marquita Cullom-Stott,
Associate Director.
[FR Doc. 2020-20715 Filed 9-18-20; 8:45 am]
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