Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 58061-58062 [2020-20467]
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58061
Federal Register / Vol. 85, No. 181 / Thursday, September 17, 2020 / Notices
*** May include cognitive interviews for questionnaire or toolkit development, or ‘‘think aloud’’ testing of prototype websites.
EXHIBIT 2—ESTIMATED COST BURDEN OVER 3 YEARS
Number of
respondents
Type of information collection
Total burden
hours
Average hourly
wage rate *
Total cost
burden
Mail/email .......................................................................................................
Telephone ......................................................................................................
Web-based .....................................................................................................
Focus Groups ................................................................................................
In-person ........................................................................................................
Automated ......................................................................................................
Cognitive Testing ...........................................................................................
6,000
600
3,000
1,500
600
1,500
600
2,000
400
500
3,000
600
1,500
900
$40.21
40.21
40.21
40.21
40.21
40.21
40.21
$80,420
16,084
20,105
120,630
24,126
60,315
36,189
Totals ......................................................................................................
13,800
8,900
na
357,869
* Bureau of Labor & Statistics on ‘‘Occupational Employment and Wages, May 2019’’ found at the following URL: https://www.bls.gov/oes/current/oes_nat.htm#b29-0000.htm for the respondents.
Request for Comments
In accordance with the Paperwork
Reduction Act, 44 U.S.C. 3501–3520,
comments on AHRQ’s information
collection are requested with regard to
any of the following: (a) Whether the
proposed collection of information is
necessary for the proper performance of
AHRQ health care research and health
care information dissemination
functions, including whether the
information will have practical utility;
(b) the accuracy of AHRQ’s estimate of
burden (including hours and costs) of
the proposed collection(s) of
information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (d)
ways to minimize the burden of the
collection of information upon the
respondents, including the use of
automated collection techniques or
other forms of information technology.
Comments submitted in response to
this notice will be summarized and
included in the Agency’s subsequent
request for OMB approval of the
proposed information collection. All
comments will become a matter of
public record.
Dated: September 11, 2020.
Marquita Cullom-Stott,
Associate Director.
[FR Doc. 2020–20469 Filed 9–16–20; 8:45 am]
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Agency for Healthcare Research and
Quality
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Agency for Healthcare Research
and Quality (AHRQ), Health and Human
Services (HHS).
ACTION: Notice.
AGENCY:
This notice announces the
intention of the Agency for Healthcare
Research and Quality (AHRQ) to request
that the Office of Management and
Budget (OMB) approve the proposed
information collection project: ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.’’ This proposed information
collection was previously published in
the Federal Register on June 11th, 2020
and allowed 60 days for public
comment. No comments were received.
The purpose of this notice is to allow an
additional 30 days for public comment.
DATES: Comments on this notice must be
received by October 19, 2020.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
FOR FURTHER INFORMATION CONTACT:
Doris Lefkowitz, AHRQ Reports
Clearance Officer, (301) 427–1477, or by
email at doris.lefkowitz@AHRQ.hhs.gov.
SUPPLEMENTARY INFORMATION:
SUMMARY:
PO 00000
Frm 00029
Fmt 4703
Sfmt 4703
Proposed Project
Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery
The information collection activity
will garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The current clearance was approved on
November 3, 2017 (OMB Control
Number 0935–0179) and will expire on
November 30, 2020.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
E:\FR\FM\17SEN1.SGM
17SEN1
58062
Federal Register / Vol. 85, No. 181 / Thursday, September 17, 2020 / Notices
jbell on DSKJLSW7X2PROD with NOTICES
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Below we provide AHRQ’s projected
average annual estimates for the next
three years:
Current Actions: New collection of
information.
Type of Review: New Collection.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Average Expected Annual Number of
activities: 10.
Respondents: 10,900.
Annual responses: 10,900.
Frequency of Response: Once per
request.
The total number of respondents
across all 10 activities in a given year is
10,900.
Average minutes per response: 19.
Burden hours: 3,383.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
Request for Comments
In accordance with the Paperwork
Reduction Act, comments on AHRQ’s
information collection are requested
with regard to any of the following: (a)
Whether the proposed collection of
information is necessary for the proper
performance of AHRQ healthcare
research and healthcare information
dissemination functions, including
whether the information will have
practical utility; (b) the accuracy of
AHRQ’s estimate of burden (including
hours and costs) of the proposed
collection(s) of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; and
(d) ways to minimize the burden of the
collection of information upon the
respondents, including the use of
automated collection techniques or
other forms of information technology.
Comments submitted in response to
this notice will be summarized and
included in the Agency’s subsequent
request for OMB approval of the
VerDate Sep<11>2014
17:37 Sep 16, 2020
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proposed information collection. All
comments will become a matter of
public record.
Dated: September 11, 2020.
Marquita Cullom-Stott,
Associate Director.
[FR Doc. 2020–20467 Filed 9–16–20; 8:45 am]
BILLING CODE 4160–90–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
Privacy Act of 1974; Matching Program
Centers for Medicare and
Medicaid Services, Department of
Health and Human Services.
ACTION: Notice of a new matching
program.
AGENCY:
In accordance with the
Privacy Act of 1974, as amended, the
Department of Health and Human
Services, Centers for Medicare &
Medicaid Services (CMS) is providing
notice of a new agreement reestablishing the ‘‘Do Not Pay Initiative’’
matching program between CMS and
the Department of Treasury, Bureau of
Fiscal Service (Fiscal Service).
DATES: The deadline for comments on
this notice is October 19, 2020. The
matching program will commence not
sooner than 30 days after publication of
this notice, provided no comments are
received that warrant a change to this
notice. Pursuant to 31 U.S.C.
3354(d)(1)(C), the matching program
will be conducted for an initial term of
36 months (approximately October 13,
2020 to October 12, 2023) and within
three months of expiration may be
renewed for three additional years if the
parties make no change to the matching
program and certify that the program
has been conducted in compliance with
the matching agreement.
ADDRESSES: Interested parties may
submit written comments on this notice
to the CMS Privacy Act Officer by mail
at: Division of Security, Privacy Policy
& Governance, Information Security &
Privacy Group, Office of Information
Technology, Centers for Medicare &
Medicaid Services, Location: N1–14–56,
7500 Security Blvd., Baltimore, MD
21244–1850, or email walter.stone@
cms.hhs.gov.
SUMMARY:
If
you have questions about the matching
program, you may contact John
Sofokles, Government Technical Lead,
Center for Program Integrity, Centers for
Medicare & Medicaid Services, at 410–
FOR FURTHER INFORMATION CONTACT:
PO 00000
Frm 00030
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786–6373, by email at john.sofokles@
cms.hhs.gov, or by mail at 7500 Security
Blvd., Baltimore, MD 21244.
SUPPLEMENTARY INFORMATION: The
Privacy Act of 1974, as amended (5
U.S.C. 552a), provides certain
protections for individuals applying for
and receiving payments under federal
benefit programs. The law governs the
use of computer matching by federal
agencies when records in a system of
records (meaning, federal agency
records about individuals retrieved by
name or other personal identifier) are
matched with records of other federal or
non-federal agencies. The Privacy Act
requires agencies involved in a
matching program to:
1. Enter into a written agreement,
which must be prepared in accordance
with the Privacy Act, approved by the
Data Integrity Board of each source and
recipient federal agency, provided to
Congress and the Office of Management
and Budget (OMB), and made available
to the public, as required by 5 U.S.C.
552a(o), (u)(3)(A), and (u)(4).
2. Notify the individuals whose
information will be used in the
matching program that the information
they provide is subject to verification
through matching, as required by 5
U.S.C. 552a(o)(1)(D).
3. Verify match findings before
suspending, terminating, reducing, or
making a final denial of an individual’s
benefits or payments or taking other
adverse action against the individual, as
required by 5 U.S.C. 552a(p).
4. Report the matching program to
Congress and the OMB, in advance and
annually, as required by 5 U.S.C.
552a(o)(2)(A)(i), (r), and (u)(3)(D).
5. Publish advance notice of the
matching program in the Federal
Register as required by 5 U.S.C.
552a(e)(12).
This matching program meets these
requirements.
Barbara Demopulos.
Privacy Advisor, Division of Security, Privacy
Policy and Governance, Office of Information
Technology, Centers for Medicare & Medicaid
Services.
PARTICIPATING AGENCIES:
The Department of Health and Human
Services (HHS), Centers for Medicare &
Medicaid Services (CMS) is the
recipient agency, and the Department of
the Treasury (Treasury), Bureau of
Fiscal Service (Fiscal Service) is the
source agency.
AUTHORITY FOR CONDUCTING THE MATCHING
PROGRAM:
The statutory authorities for the
matching program are Executive Order
13520 ‘‘Reducing Improper Payments’’
E:\FR\FM\17SEN1.SGM
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]]>Agencies
[Federal Register Volume 85, Number 181 (Thursday, September 17, 2020)]
[Notices]
[Pages 58061-58062]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-20467]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
Agency Information Collection Activities: Proposed Collection;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Agency for Healthcare Research and Quality (AHRQ), Health and
Human Services (HHS).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: This notice announces the intention of the Agency for
Healthcare Research and Quality (AHRQ) to request that the Office of
Management and Budget (OMB) approve the proposed information collection
project: ``Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.'' This proposed information collection was
previously published in the Federal Register on June 11th, 2020 and
allowed 60 days for public comment. No comments were received. The
purpose of this notice is to allow an additional 30 days for public
comment.
DATES: Comments on this notice must be received by October 19, 2020.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports
Clearance Officer, (301) 427-1477, or by email at
[email protected].
SUPPLEMENTARY INFORMATION:
Proposed Project
Generic Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
The information collection activity will garner qualitative
customer and stakeholder feedback in an efficient, timely manner, in
accordance with the Administration's commitment to improving service
delivery. By qualitative feedback we mean information that provides
useful insights on perceptions and opinions, but are not statistical
surveys that yield quantitative results that can be generalized to the
population of study. This feedback will provide insights into customer
or stakeholder perceptions, experiences and expectations, provide an
early warning of issues with service, or focus attention on areas where
communication, training or changes in operations might improve delivery
of products or services. These collections will allow for ongoing,
collaborative and actionable communications between the Agency and its
customers and stakeholders. It will also allow feedback to contribute
directly to the improvement of program management. The current
clearance was approved on November 3, 2017 (OMB Control Number 0935-
0179) and will expire on November 30, 2020.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the
[[Page 58062]]
sampling frame, the sample design (including stratification and
clustering), the precision requirements or power calculations that
justify the proposed sample size, the expected response rate, methods
for assessing potential non-response bias, the protocols for data
collection, and any testing procedures that were or will be undertaken
prior to fielding the study. Depending on the degree of influence the
results are likely to have, such collections may still be eligible for
submission for other generic mechanisms that are designed to yield
quantitative results.
Below we provide AHRQ's projected average annual estimates for the
next three years:
Current Actions: New collection of information.
Type of Review: New Collection.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Average Expected Annual Number of activities: 10.
Respondents: 10,900.
Annual responses: 10,900.
Frequency of Response: Once per request.
The total number of respondents across all 10 activities in a given
year is 10,900.
Average minutes per response: 19.
Burden hours: 3,383.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Request for Comments
In accordance with the Paperwork Reduction Act, comments on AHRQ's
information collection are requested with regard to any of the
following: (a) Whether the proposed collection of information is
necessary for the proper performance of AHRQ healthcare research and
healthcare information dissemination functions, including whether the
information will have practical utility; (b) the accuracy of AHRQ's
estimate of burden (including hours and costs) of the proposed
collection(s) of information; (c) ways to enhance the quality, utility,
and clarity of the information to be collected; and (d) ways to
minimize the burden of the collection of information upon the
respondents, including the use of automated collection techniques or
other forms of information technology.
Comments submitted in response to this notice will be summarized
and included in the Agency's subsequent request for OMB approval of the
proposed information collection. All comments will become a matter of
public record.
Dated: September 11, 2020.
Marquita Cullom-Stott,
Associate Director.
[FR Doc. 2020-20467 Filed 9-16-20; 8:45 am]
BILLING CODE 4160-90-P
