Notice of Proposed Information Collection Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 56639-56640 [2020-20225]

Download as PDF Federal Register / Vol. 85, No. 178 / Monday, September 14, 2020 / Notices Federal programs to the customers they serve. As a general matter, these information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. NASA will only submit collections if they meet the following criteria. • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; • Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; • Personally identifiable information (PII) is collected only to the extent necessary and is not retained; • Information gathered is intended to be used for general service improvement and program management purposes; • Upon agreement between OMB and the agency all or a subset of information may be released as part of A–11, Section 280 requirements only on performance.gov. Summaries of customer research and user testing activities may be included in publicfacing customer journey maps or summaries. • Additional release of data must be done coordinated with OMB. These collections will allow for ongoing, collaborative and actionable communications between the Agency, its customers and stakeholders, and OMB as it monitors agency compliance on Section 280. These responses will inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on services will be unavailable. II. Methods of Collection Electronic and optionally by paper. khammond on DSKJM1Z7X2PROD with NOTICES III. Data Title: Improving Customer Experience (OMB Circular A–11, Section 280 Implementation). Current Action: New Collection of Information. Type of Review: New. Affected Public: Individuals and Households, Businesses and VerDate Sep<11>2014 17:51 Sep 11, 2020 Jkt 250001 Organizations, State, Local or Tribal Government. Estimated Number of Respondents: Below is a preliminary estimate of the aggregate burden hours for this new collection. NASA will provide refined estimates of burden in subsequent notices. Estimated Annual Number of Activities: 5. Average Number of Respondents per Activity: 1. Annual Responses: 2,001,550. Estimated Time per Response: 2 minutes–60 minutes, dependent upon activity. Burden Hours: 101,125 burden hours. 56639 Office of Management and Budget control number. Roger Kantz, NASA PRA Clearance Officer. [FR Doc. 2020–20108 Filed 9–11–20; 8:45 am] BILLING CODE 7510–13–P NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES Institute of Museum and Library Services Notice of Proposed Information Collection Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery IV. Request for Comments AGENCY: Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Burden means the total time, effort, or financial resources expended by persons to generate, maintain, retain, disclose or provide information to or for a Federal agency. This includes the time needed to review instructions; to develop, acquire, install and utilize technology and systems for the purpose of collecting, validating and verifying information, processing and maintaining information, and disclosing and providing information; to train personnel and to be able to respond to a collection of information, to search data sources, to complete and review the collection of information; and to transmit or otherwise disclose the information. All written comments will be available for public inspection Regulations.gov. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid The Institute of Museum and Library Services (IMLS), as part of its continuing effort to reduce paperwork and respondent burden, conducts a preclearance consultation program to provide the general public and federal agencies with an opportunity to comment on proposed and/or continuing collections of information in accordance with the Paperwork Reduction Act. This pre-clearance consultation program helps to ensure that requested data can be provided in the desired format, reporting burden (time and financial resources) is minimized, collection instruments are clearly understood, and the impact of collection requirements on respondents can be properly assessed. The purpose of this Notice is to solicit comments concerning the continuance of the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. A copy of the proposed information collection request can be obtained by contacting the individual listed below in the ADDRESSES section of this notice. DATES: Written comments must be submitted to the office listed in the ADDRESSES section below on or before November 12, 2020. ADDRESSES: Send comments to: Connie Bodner, Ph.D., Director of Grants Policy and Management, Office of Grants Policy and Management, Institute of Museum and Library Services, 955 L’Enfant Plaza North SW, Suite 4000, Washington, DC 20024–2135. Dr. Bodner can be reached by Telephone: 202–653–4636, or by email at cbodner@ imls.gov or by teletype (TTY/TDD) at 202–653–4614. Office hours are from PO 00000 Frm 00068 Fmt 4703 Sfmt 4703 Institute of Museum and Library Services, National Foundation on the Arts and the Humanities. ACTION: Notice, request for comments, collection of information. SUMMARY: E:\FR\FM\14SEN1.SGM 14SEN1 56640 Federal Register / Vol. 85, No. 178 / Monday, September 14, 2020 / Notices 8:30 a.m. to 5 p.m., E.T., Monday through Friday, except Federal holidays. FOR FURTHER INFORMATION CONTACT: Matthew Birnbaum, Ph.D., Supervisory Social Science Researcher, Planning, Research and Evaluation, Institute of Museum and Library Services, 955 L’Enfant Plaza North, SW, Suite 4000, Washington, DC 20024–2135. Dr. Birnbaum can be reached by Telephone: 202–653–4760, Fax: 202– 653–4601, or by email at mbirnbaum@imls.gov, or by teletype (TTY/TDD) for persons with hearing difficulty at 202–653–4614. SUPPLEMENTARY INFORMATION: IMLS is particularly interested in comments that help the agency to: • Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; • Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information including the validity of the methodology and assumptions used; • Enhance the quality, utility and clarity of the information to be collected; and • Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g. permitting electronic submissions of responses. I. Background The Institute of Museum and Library Services is the primary source of federal support for the nation’s libraries and museums. We advance, support, and empower America’s museums, libraries, and related organizations through grant making, research, and policy development. Our vision is a nation where museums and libraries work together to transform the lives of individuals and communities. To learn more, visit www.imls.gov. khammond on DSKJM1Z7X2PROD with NOTICES II. Current Actions This proposed request is to renew IMLS’ generic clearance for collection of qualitative feedback on the Agency’s service delivery. This data collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient and timely manner in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback, IMLS means information that provides useful insights on perceptions and opinions, VerDate Sep<11>2014 17:51 Sep 11, 2020 Jkt 250001 but are not statistical surveys that yield quantitative results that can be generalized to the population of study. The Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery has been conducted by the Institute of Museum and Library Services under the clearance number 3137–0081, which expires December 31, 2020. Agency: Institute of Museum and Library Services. Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Number: 3137–0081. Agency Number: 3137. Affected Public: State and local governments, State library agencies, and public libraries. Number of Respondents: 9,854. Frequency of Response: Once per request. Average minutes per response: 51 minutes. Total burden hours: 1,578. Cost Burden (dollars): $44,095.19. Public Comments Invited: Comments submitted in response to this notice will be summarized and/or included in the request for OMB’s clearance of this information collection. Dated: September 9, 2020. Kim Miller, Senior Grants Management Specialist, Institute of Museum and Library Services. [FR Doc. 2020–20225 Filed 9–11–20; 8:45 am] BILLING CODE 7036–01–P NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES National Endowment for the Humanities Meeting of Humanities Panel National Endowment for the Humanities; National Foundation on the Arts and the Humanities. ACTION: Notice of meeting. AGENCY: The National Endowment for the Humanities (NEH) will hold fifteen meetings, by videoconference, of the Humanities Panel, a federal advisory committee, during October 2020. The purpose of the meetings is for panel review, discussion, evaluation, and recommendation of applications for financial assistance under the National Foundation on the Arts and the Humanities Act of 1965. DATES: See SUPPLEMENTARY INFORMATION for meeting dates. The meetings will open at 8:30 a.m. and will adjourn by 5:00 p.m. on the dates specified below. FOR FURTHER INFORMATION CONTACT: Elizabeth Voyatzis, Committee SUMMARY: PO 00000 Frm 00069 Fmt 4703 Sfmt 4703 Management Officer, 400 7th Street SW, Room 4060, Washington, DC 20506; (202) 606–8322; evoyatzis@neh.gov. SUPPLEMENTARY INFORMATION: Pursuant to section 10(a)(2) of the Federal Advisory Committee Act (5 U.S.C. App.), notice is hereby given of the following meetings: 1. DATE: October 6, 2020 This video meeting will discuss applications on the topic of Literary Studies, for the Humanities Collections and Reference Resources grant program, submitted to the Division of Preservation and Access. 2. DATE: October 8, 2020 This video meeting will discuss applications on the topics of Art and Architectural History, for the Humanities Collections and Reference Resources grant program, submitted to the Division of Preservation and Access. 3. DATE: October 14, 2020 This video meeting will discuss applications on the topics of Film and Media Studies, for the Humanities Collections and Reference Resources grant program, submitted to the Division of Preservation and Access. 4. DATE: October 15, 2020 This video meeting will discuss applications on the topic of World Studies (Pre-Modern Era), for the Humanities Collections and Reference Resources grant program, submitted to the Division of Preservation and Access. 5. DATE: October 19, 2020 This video meeting will discuss applications for the Short Documentaries grant program, submitted to the Division of Public Programs. 6. DATE: October 20, 2020 This video meeting will discuss applications on the topics of World History and Culture, for Media Projects: Production Grants, submitted to the Division of Public Programs. 7. DATE: October 20, 2020 This video meeting will discuss applications on the topic of American Studies, for the Humanities Collections and Reference Resources grant program, submitted to the Division of Preservation and Access. 8. DATE: October 22, 2020 This video meeting will discuss applications on the topic of U.S. History (African American Studies), for the Humanities Collections and Reference Resources grant program, submitted to the Division of Preservation and Access. 9. DATE: October 22, 2020 This video meeting will discuss applications on the topics of Radio and E:\FR\FM\14SEN1.SGM 14SEN1

Agencies

[Federal Register Volume 85, Number 178 (Monday, September 14, 2020)]
[Notices]
[Pages 56639-56640]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-20225]


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NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES

Institute of Museum and Library Services


Notice of Proposed Information Collection Request: Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

AGENCY: Institute of Museum and Library Services, National Foundation 
on the Arts and the Humanities.

ACTION: Notice, request for comments, collection of information.

-----------------------------------------------------------------------

SUMMARY: The Institute of Museum and Library Services (IMLS), as part 
of its continuing effort to reduce paperwork and respondent burden, 
conducts a pre-clearance consultation program to provide the general 
public and federal agencies with an opportunity to comment on proposed 
and/or continuing collections of information in accordance with the 
Paperwork Reduction Act. This pre-clearance consultation program helps 
to ensure that requested data can be provided in the desired format, 
reporting burden (time and financial resources) is minimized, 
collection instruments are clearly understood, and the impact of 
collection requirements on respondents can be properly assessed. The 
purpose of this Notice is to solicit comments concerning the 
continuance of the Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery. A copy of the proposed information 
collection request can be obtained by contacting the individual listed 
below in the ADDRESSES section of this notice.

DATES: Written comments must be submitted to the office listed in the 
ADDRESSES section below on or before November 12, 2020.

ADDRESSES: Send comments to: Connie Bodner, Ph.D., Director of Grants 
Policy and Management, Office of Grants Policy and Management, 
Institute of Museum and Library Services, 955 L'Enfant Plaza North SW, 
Suite 4000, Washington, DC 20024-2135. Dr. Bodner can be reached by 
Telephone: 202-653-4636, or by email at [email protected] or by teletype 
(TTY/TDD) at 202-653-4614. Office hours are from

[[Page 56640]]

8:30 a.m. to 5 p.m., E.T., Monday through Friday, except Federal 
holidays.

FOR FURTHER INFORMATION CONTACT: Matthew Birnbaum, Ph.D., Supervisory 
Social Science Researcher, Planning, Research and Evaluation, Institute 
of Museum and Library Services, 955 L'Enfant Plaza North, SW, Suite 
4000, Washington, DC 20024-2135. Dr. Birnbaum can be reached by 
Telephone: 202-653-4760, Fax: 202- 653-4601, or by email at 
[email protected], or by teletype (TTY/TDD) for persons with hearing 
difficulty at 202-653-4614.

SUPPLEMENTARY INFORMATION: IMLS is particularly interested in comments 
that help the agency to:
     Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
     Evaluate the accuracy of the agency's estimate of the 
burden of the proposed collection of information including the validity 
of the methodology and assumptions used;
     Enhance the quality, utility and clarity of the 
information to be collected; and
     Minimize the burden of the collection of information on 
those who are to respond, including through the use of appropriate 
automated electronic, mechanical, or other technological collection 
techniques or other forms of information technology, e.g. permitting 
electronic submissions of responses.

I. Background

    The Institute of Museum and Library Services is the primary source 
of federal support for the nation's libraries and museums. We advance, 
support, and empower America's museums, libraries, and related 
organizations through grant making, research, and policy development. 
Our vision is a nation where museums and libraries work together to 
transform the lives of individuals and communities. To learn more, 
visit www.imls.gov.

II. Current Actions

    This proposed request is to renew IMLS' generic clearance for 
collection of qualitative feedback on the Agency's service delivery. 
This data collection activity provides a means to garner qualitative 
customer and stakeholder feedback in an efficient and timely manner in 
accordance with the Administration's commitment to improving service 
delivery. By qualitative feedback, IMLS means information that provides 
useful insights on perceptions and opinions, but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. The Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery has been conducted by 
the Institute of Museum and Library Services under the clearance number 
3137-0081, which expires December 31, 2020.
    Agency: Institute of Museum and Library Services.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 3137-0081.
    Agency Number: 3137.
    Affected Public: State and local governments, State library 
agencies, and public libraries.
    Number of Respondents: 9,854.
    Frequency of Response: Once per request.
    Average minutes per response: 51 minutes.
    Total burden hours: 1,578.
    Cost Burden (dollars): $44,095.19.
    Public Comments Invited: Comments submitted in response to this 
notice will be summarized and/or included in the request for OMB's 
clearance of this information collection.

    Dated: September 9, 2020.
Kim Miller,
Senior Grants Management Specialist, Institute of Museum and Library 
Services.
[FR Doc. 2020-20225 Filed 9-11-20; 8:45 am]
BILLING CODE 7036-01-P

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