Notice of Public Meeting of the Washington Advisory Committee, 47340-47341 [2020-17084]
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47340
Federal Register / Vol. 85, No. 151 / Wednesday, August 5, 2020 / Notices
Please click on ‘‘Committee Meetings’’
tab. Records generated from this
meeting may also be inspected and
reproduced at the Regional Programs
Unit, as they become available, both
before and after the meeting. Persons
interested in the work of this Committee
are directed to the Commission’s
website, https://www.usccr.gov, or may
contact the Regional Programs Unit at
the above email or street address.
Agenda
I. Welcome
II. Review and Discuss Project Proposal
III. Public Comment
IV. Vote on Project Proposal (tentative)
V. Adjournment
Dated: July 31, 2020.
David Mussatt,
Supervisory Chief, Regional Programs Unit.
[FR Doc. 2020–17082 Filed 8–4–20; 8:45 am]
BILLING CODE P
COMMISSION ON CIVIL RIGHTS
Notice of Public Meeting of the Texas
Advisory Committee
U.S. Commission on Civil
Rights.
ACTION: Announcement of meeting.
AGENCY:
Notice is hereby given,
pursuant to the provisions of the rules
and regulations of the U.S. Commission
on Civil Rights (Commission) and the
Federal Advisory Committee Act
(FACA) that a teleconference meeting of
the Texas Advisory Committee
(Committee) to the Commission will be
held at 12:00 p.m. (Central) Friday,
September 4, 2020. The purpose of the
meeting is for the Committee to discuss
project proposal Hurricane Harvey
Response and Recovery.
DATES: The meeting will be held on
Friday, September 4, 2020 at 12:00 p.m.
CDT.
Public Call Information: Dial: 800–
367–2403; Conference ID: 6572850.
FOR FURTHER INFORMATION CONTACT:
Brooke Peery, Designated Federal
Officer (DFO) at bpeery@usccr.gov or
(202) 701–1376.
SUPPLEMENTARY INFORMATION: This
meeting is available to the public
through the following toll-free call-in
number: 800–367–2403, conference ID
number: 5260316. Any interested
member of the public may call this
number and listen to the meeting.
Callers can expect to incur charges for
calls they initiate over wireless lines,
and the Commission will not refund any
incurred charges. Callers will incur no
charge for calls they initiate over land-
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line connections to the toll-free
telephone number. Persons with hearing
impairments may also follow the
proceedings by first calling the Federal
Relay Service at 1–800–877–8339 and
providing the Service with the
conference call number and conference
ID number.
Members of the public are entitled to
make comments during the open period
at the end of the meeting. Members of
the public may also submit written
comments; the comments must be
received in the Regional Programs Unit
within 30 days following the meeting.
Written comments may be mailed to the
Western Regional Office, U.S.
Commission on Civil Rights, 300 North
Los Angeles Street, Suite 2010, Los
Angeles, CA 90012 or emailed to Brooke
Peery (DFO) at bpeery@usccr.gov.
Records and documents discussed
during the meeting will be available for
public viewing prior to and after the
meeting at https://
www.facadatabase.gov/FACA/
FACAPublicViewCommittee
Details?id=a10t0000001gzkoAAA.
Please click on the ‘‘Meeting Details’’
and ‘‘Documents’’ links. Records
generated from this meeting may also be
inspected and reproduced at the
Regional Programs Unit, as they become
available, both before and after the
meeting. Persons interested in the work
of this Committee are directed to the
Commission’s website, https://
www.usccr.gov, or may contact the
Regional Programs Unit at the above
email or street address.
Agenda
I. Welcome and Introductions
II. Approval of Minutes
III. Discussion of Preliminary Panel
IV. Discussion of Project Proposal
V. Public Comment
VI. Adjournment
Dated: July 31, 2020.
David Mussatt,
Supervisory Chief, Regional Programs Unit.
[FR Doc. 2020–17083 Filed 8–4–20; 8:45 am]
BILLING CODE P
COMMISSION ON CIVIL RIGHTS
Notice of Public Meeting of the
Washington Advisory Committee
U.S. Commission on Civil
Rights.
ACTION: Announcement of meeting.
AGENCY:
Notice is hereby given,
pursuant to the provisions of the rules
and regulations of the U.S. Commission
on Civil Rights (Commission) and the
Federal Advisory Committee Act that
SUMMARY:
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the Washington Advisory Committee
(Committee) will hold a series of
meetings via teleconference on
Wednesday, August 26 and Tuesday,
September 15, 2020 at 1:00 p.m. Pacific
Time. The purpose of the meeting is to
discuss the post-report stage of the
Committee’s project on Voting Rights
and Felony Convictions and begin to
discuss topics for future study.
DATES: The meetings will be held on:
• Wednesday, August 26, 2020, at
1:00 p.m. Pacific Time.
• Tuesday, September 15, 2020, at
1:00 p.m. Pacific Time.
Public Call Information: Dial: 800–
367–2403, Conference ID: 3258844.
FOR FURTHER INFORMATION CONTACT:
Brooke Peery, Designated Federal
Officer (DFO), at bpeery@usccr.gov or
(202) 701–1376.
SUPPLEMENTARY INFORMATION: Members
of the public may listen to the
discussion. This meeting is available to
the public through the above listed toll
free number. An open comment period
will be provided to allow members of
the public to make a statement as time
allows. The conference call operator
will ask callers to identify themselves,
the organization they are affiliated with
(if any), and an email address prior to
placing callers into the conference
room. Callers can expect to incur regular
charges for calls they initiate over
wireless lines, according to their
wireless plan. The Commission will not
refund any incurred charges. Callers
will incur no charge for calls they
initiate over land-line connections to
the toll-free telephone number. Persons
with hearing impairments may also
follow the proceedings by first calling
the Federal Relay Service at 1–800–877–
8339 and providing the Service with the
conference call number and conference
ID number.
Members of the public are also
entitled to submit written comments;
the comments must be received in the
regional office within 30 days following
the meeting. Written comments may be
mailed to the Western Regional Office,
U.S. Commission on Civil Rights, 300 N
Los Angeles St, Suite 2010, Los Angeles,
CA 90012 or you can email Brooke
Peery at bpeery@usccr.gov.
Records generated from this meeting
may be inspected and reproduced at the
Regional Programs Unit Office, as they
become available, both before and after
the meeting. Records of the meeting will
be available at: https://
www.facadatabase.gov/FACA/FACA
PublicViewCommitteeDetails?id=
a10t0000001gzkZAAQ.
Please click on the ‘‘Meeting Details’’
and ‘‘Documents’’ links. Persons
E:\FR\FM\05AUN1.SGM
05AUN1
Federal Register / Vol. 85, No. 151 / Wednesday, August 5, 2020 / Notices
interested in the work of this Committee
are also directed to the Commission’s
website, https://www.usccr.gov, or may
contact the Regional Programs Unit
office at the above email or street
address.
Agenda
I. Welcome & Introductions
II. Approval of Minutes
III. Discussion of Post-Report Activities
IV. Discussion of Potential Project
Topics
V. Public Comment
VI. Adjournment
Dated: July 31, 2020.
David Mussatt,
Supervisory Chief, Regional Programs Unit.
[FR Doc. 2020–17084 Filed 8–4–20; 8:45 am]
BILLING CODE P
DEPARTMENT OF COMMERCE
Agency Information Collection
Activities; Improving Customer
Experience (OMB Circular A–11,
Section 280 Implementation)
Department of Commerce.
Notice; request for comment.
AGENCY:
ACTION:
The Department of Commerce
(DOC) will have under OMB review the
following proposed Information
Collection Request ‘‘Improving
Customer Experience (OMB Circular A–
11, Section 280 Implementation)’’ for
approval under the Paperwork
Reduction Act (PRA), on or after the
date of publication of this notice. We
invite the general public and other
Federal agencies to comment on
proposed, and continuing information
collections, which helps us assess the
impact of our information collection
requirements and minimize the public’s
reporting burden. Public comments for
this proposed collection were
previously requested via the Federal
Register on June 1, 2020 (85 FR 33085)
during a 60-day comment period. This
notice allows for an additional 30 days
for public comments.
Agency: Department of Commerce
(DOC).
Title: Improving Customer Experience
(OMB Circular A–11, Section 280
Implementation).
OMB Control Number: 0690–NEW.
Form Number(s): None.
Type of Request: Regular submission.
New collection.
Estimated Number of Respondents:
752,925.
Estimated Time per Response: Varied,
dependent upon the activity or the data
collection method used. The possible
response time to complete a
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questionnaire or survey may be 3
minutes or up to 2 hours to participate
in an interview or focus group.
Estimated Total Annual Burden
Hours: 55,471.
Needs and Uses: A modern,
streamlined and responsive customer
experience means: Raising governmentwide customer experience to the average
of the private sector service industry;
developing indicators for high-impact
Federal programs to monitor progress
towards excellent customer experience
and mature digital services; and
providing the structure (including
increasing transparency) and resources
to ensure customer experience is a focal
point for agency leadership.
This proposed information collection
activity provides a means to garner
customer and stakeholder feedback in
an efficient, timely manner in
accordance with the Administration’s
commitment to improving customer
service delivery as discussed in Section
280 of OMB Circular A–11 at https://
www.performance.gov/cx/a11-280.pdf.
As discussed in OMB guidance,
agencies should identify their highestimpact customer journeys (using
customer volume, annual program cost,
and/or knowledge of customer priority
as weighting factors) and select
touchpoints/transactions within those
journeys to collect feedback.
These results will be used to improve
the delivery of Federal services and
programs. It will also provide
government-wide data on customer
experience that can be displayed on
www.performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve.
As a general matter, these information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
DOC will only submit collections if
they meet the following criteria.
• The collections are voluntary.
• The collections are low-burden for
respondents (based on considerations of
total burden hours or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government.
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies.
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future.
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47341
• Personally Identifiable Information
(PII) is collected only to the extent
necessary and is not retained.
• Information gathered is intended to
be used for general service improvement
and program management purposes
• Upon agreement between OMB and
the agency all or a subset of information
may be released as part of A–11, Section
280 requirements only on
performance.gov. Summaries of
customer research and user testing
activities may be included in publicfacing customer journey maps or
summaries.
• Additional release of data must be
done coordinated with OMB.
These collections will allow for
ongoing, collaborative, and actionable
communications between the Agency,
its customers and stakeholders, and
OMB as it monitors agency compliance
on Section 280. These responses will
inform efforts to improve or maintain
the quality of service offered to the
public. If this information is not
collected, vital feedback from customers
and stakeholders on services will be
unavailable.
Affected Public: Individuals or
households; State, Local, or Tribal
government.
Frequency: On Occasion; Annually.
Respondent’s Obligation: Voluntary.
Average Number of Respondents per
Activity: 1 response per respondent per
activity.
Average Expected Annual Number of
Activities: Approximately five types of
customer experience activities such as
feedback surveys, focus groups, user
testing, and interviews.
This information collection request
may be viewed at www.reginfo.gov.
Follow the instructions to view the
Department of Commerce collections
currently under review by OMB.
Comments submitted in response to
this notice will be summarized and/or
included in the request for OMB
approval. Comments are invited on: (a)
Whether the collection of information is
necessary for the proper performance of
the functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
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Agencies
[Federal Register Volume 85, Number 151 (Wednesday, August 5, 2020)]
[Notices]
[Pages 47340-47341]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-17084]
-----------------------------------------------------------------------
COMMISSION ON CIVIL RIGHTS
Notice of Public Meeting of the Washington Advisory Committee
AGENCY: U.S. Commission on Civil Rights.
ACTION: Announcement of meeting.
-----------------------------------------------------------------------
SUMMARY: Notice is hereby given, pursuant to the provisions of the
rules and regulations of the U.S. Commission on Civil Rights
(Commission) and the Federal Advisory Committee Act that the Washington
Advisory Committee (Committee) will hold a series of meetings via
teleconference on Wednesday, August 26 and Tuesday, September 15, 2020
at 1:00 p.m. Pacific Time. The purpose of the meeting is to discuss the
post-report stage of the Committee's project on Voting Rights and
Felony Convictions and begin to discuss topics for future study.
DATES: The meetings will be held on:
Wednesday, August 26, 2020, at 1:00 p.m. Pacific Time.
Tuesday, September 15, 2020, at 1:00 p.m. Pacific Time.
Public Call Information: Dial: 800-367-2403, Conference ID:
3258844.
FOR FURTHER INFORMATION CONTACT: Brooke Peery, Designated Federal
Officer (DFO), at [email protected] or (202) 701-1376.
SUPPLEMENTARY INFORMATION: Members of the public may listen to the
discussion. This meeting is available to the public through the above
listed toll free number. An open comment period will be provided to
allow members of the public to make a statement as time allows. The
conference call operator will ask callers to identify themselves, the
organization they are affiliated with (if any), and an email address
prior to placing callers into the conference room. Callers can expect
to incur regular charges for calls they initiate over wireless lines,
according to their wireless plan. The Commission will not refund any
incurred charges. Callers will incur no charge for calls they initiate
over land-line connections to the toll-free telephone number. Persons
with hearing impairments may also follow the proceedings by first
calling the Federal Relay Service at 1-800-877-8339 and providing the
Service with the conference call number and conference ID number.
Members of the public are also entitled to submit written comments;
the comments must be received in the regional office within 30 days
following the meeting. Written comments may be mailed to the Western
Regional Office, U.S. Commission on Civil Rights, 300 N Los Angeles St,
Suite 2010, Los Angeles, CA 90012 or you can email Brooke Peery at
[email protected].
Records generated from this meeting may be inspected and reproduced
at the Regional Programs Unit Office, as they become available, both
before and after the meeting. Records of the meeting will be available
at: https://www.facadatabase.gov/FACA/FACAPublicViewCommitteeDetails?id=a10t0000001gzkZAAQ.
Please click on the ``Meeting Details'' and ``Documents'' links.
Persons
[[Page 47341]]
interested in the work of this Committee are also directed to the
Commission's website, https://www.usccr.gov, or may contact the Regional
Programs Unit office at the above email or street address.
Agenda
I. Welcome & Introductions
II. Approval of Minutes
III. Discussion of Post-Report Activities
IV. Discussion of Potential Project Topics
V. Public Comment
VI. Adjournment
Dated: July 31, 2020.
David Mussatt,
Supervisory Chief, Regional Programs Unit.
[FR Doc. 2020-17084 Filed 8-4-20; 8:45 am]
BILLING CODE P