Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 35654-35655 [2020-12582]

Download as PDF 35654 Federal Register / Vol. 85, No. 113 / Thursday, June 11, 2020 / Notices Estimated Annual Respondent Burden Exhibit 1 shows the estimated total burden hours for the respondents. Mail surveys are estimated to average 15 minutes, telephone surveys 40 minutes, web-based surveys 10 minutes, focus groups two hours, and in-person interviews are estimated to average 50 minutes. Mail surveys may also be sent to respondents via email, and may include a telephone non-response follow-up. Telephone non-response follow-up for mailed surveys does not count as a telephone survey. The total burden hours for the three years of the clearance is estimated to be 10,900 hours. Exhibit 2 shows the estimated cost burden for the respondents. The total cost burden for the three years of the clearance is estimated to be $136,031. EXHIBIT 1—ESTIMATED BURDEN HOURS OVER THREE YEARS Number of respondents Type of information collection Number of responses per respondent Hours per response Total burden hours Mail/email * ....................................................................................................... Telephone ........................................................................................................ Web-based ....................................................................................................... Focus Groups .................................................................................................. In-person .......................................................................................................... 5,000 200 5,000 500 200 1 1 1 1 1 15/60 40/60 10/60 2.0 50/60 1,250 133 833 1,000 167 Total .......................................................................................................... 10,900 na na 3,383 * May include telephone non-response follow-up in which case the burden will not change. EXHIBIT 2—ESTIMATED COST BURDEN OVER THREE YEARS Number of respondents Type of information collection Total burden hours Average hourly wage rate * Total cost burden Mail/email ......................................................................................................... Telephone ........................................................................................................ Web-based ....................................................................................................... Focus Groups .................................................................................................. In-person .......................................................................................................... 5,000 200 5,000 500 200 1,250 133 833 1,000 167 $40.21 40.21 40.21 40.21 40.21 $50,263 5,348 33,495 40,210 6,715 Total .......................................................................................................... 10,900 3,383 40.21 136,031 * Bureau of Labor & Statistics on ‘‘Occupational Employment and Wages, May 2019’’ found at the following URL: https://www.bls.gov/oes/current/oes_nat.htm#b29-0000.htm for the respondents. jbell on DSKJLSW7X2PROD with NOTICES Request for Comments In accordance with the Paperwork Reduction Act, comments on AHRQ’s information collection are requested with regard to any of the following: (a) Whether the proposed collection of information is necessary for the proper performance of AHRQ healthcare research and healthcare information dissemination functions, including whether the information will have practical utility; (b) the accuracy of AHRQ’s estimate of burden (including hours and costs) of the proposed collection(s) of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information upon the respondents, including the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized and included in the Agency’s subsequent request for OMB approval of the proposed information collection. All comments will become a matter of public record. VerDate Sep<11>2014 17:33 Jun 10, 2020 Jkt 250001 Dated: June 5, 2020. Virginia L. Mackay-Smith, Associate Director. [FR Doc. 2020–12615 Filed 6–10–20; 8:45 am] BILLING CODE 4160–90–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Agency for Healthcare Research and Quality (AHRQ), HHS. AGENCY: ACTION: Notice. Proposed Project This notice announces the intention of the Agency for Healthcare Research and Quality (AHRQ) to request that the Office of Management and Budget (OMB) approve the proposed information collection project: ‘‘Generic Clearance for the Collection of SUMMARY: PO 00000 Frm 00022 Fmt 4703 Qualitative Feedback on Agency Service Delivery.’’ DATES: Comments on this notice must be received by 60 days after publication of this notice. ADDRESSES: Written comments should be submitted to: Doris Lefkowitz, Reports Clearance Officer, AHRQ, by email at doris.lefkowitz@AHRQ.hhs.gov. Copies of the proposed collection plans, data collection instruments, and specific details on the estimated burden can be obtained from the AHRQ Reports Clearance Officer. FOR FURTHER INFORMATION CONTACT: To request additional information, please contact: Doris Lefkowitz, AHRQ Reports Clearance Officer, (301) 427–1477, or by email at doris.lefkowitz@AHRQ.hhs.gov. SUPPLEMENTARY INFORMATION: Sfmt 4703 Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the E:\FR\FM\11JNN1.SGM 11JNN1 jbell on DSKJLSW7X2PROD with NOTICES Federal Register / Vol. 85, No. 113 / Thursday, June 11, 2020 / Notices Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The current clearance was approved on November 3, 2017 (OMB Control Number 0935–0179) and will expire on November 30, 2020. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Below we provide AHRQ’s projected average annual estimates for the next three years: Current Actions: New collection of information. Type of Review: New Collection. Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Average Expected Annual Number of Activities: 10. Respondents: 10,900. VerDate Sep<11>2014 17:33 Jun 10, 2020 Jkt 250001 Annual responses: 10,900. Frequency of Response: Once per request. The total number of respondents across all 10 activities in a given year is 10,900. Average minutes per response: 19. Burden hours: 3,383. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. Request for Comments In accordance with the Paperwork Reduction Act, comments on AHRQ’s information collection are requested with regard to any of the following: (a) Whether the proposed collection of information is necessary for the proper performance of AHRQ healthcare research and healthcare information dissemination functions, including whether the information will have practical utility; (b) the accuracy of AHRQ’s estimate of burden (including hours and costs) of the proposed collection(s) of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information upon the respondents, including the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized and included in the Agency’s subsequent request for OMB approval of the proposed information collection. All comments will become a matter of public record. 35655 Firearm-Related Violence and Injuries; July 6–10, 2020, 8:30 a.m.–5:00 p.m., EDT, Videoconference which was published in the Federal Register on June 1, 2020, Volume 85, Number 105, page 33159. The meeting is being amended to include specific dates and times of the panels. CE20–006: Research Grants to Prevent Firearm-Related Violence and Injuries—Panel A will be held July 6–7, 2020 from 8:30 a.m.–5:00 p.m., EDT. CE20–006: Research Grants to Prevent Firearm-Related Violence and Injuries—Panel B1 and Panel B2 will be held July 8–10, 2020 from 8:30 a.m.– 5:00 p.m., EDT. The meeting is closed to the public. FOR FURTHER INFORMATION CONTACT: Mikel Walters, Ph.D., Scientific Review Official, National Center for Injury Prevention and Control, CDC, 4770 Buford Highway NE, Mailstop F–63, Atlanta, Georgia 30341, Telephone (404) 639–0913, MWalters@cdc.gov. The Director, Strategic Business Initiatives Unit, Office of the Chief Operating Officer, Centers for Disease Control and Prevention, has been delegated the authority to sign Federal Register notices pertaining to announcements of meetings and other committee management activities, for both the Centers for Disease Control and Prevention and the Agency for Toxic Substances and Disease Registry. Kalwant Smagh, Director, Strategic Business Initiatives Unit, Office of the Chief Operating Officer, Centers for Disease Control and Prevention. [FR Doc. 2020–12654 Filed 6–10–20; 8:45 am] BILLING CODE 4163–18–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Dated: June 5, 2020. Virginia L. Mackay-Smith, Associate Director. [FR Doc. 2020–12582 Filed 6–10–20; 8:45 am] BILLING CODE 4160–90–P Centers for Medicare & Medicaid Services [CMS–7058–N] DEPARTMENT OF HEALTH AND HUMAN SERVICES Announcement of the Advisory Panel on Outreach and Education (APOE) June 25, 2020 Meeting Centers for Disease Control and Prevention AGENCY: Disease, Disability, and Injury Prevention and Control Special Emphasis Panel (SEP)—CE20–006: Research Grants To Prevent FirearmRelated Violence and Injuries; Amended Notice of Meeting Notice is hereby given of a change in the meeting of the Disease, Disability, and Injury Prevention and Control Special Emphasis Panel (SEP)—CE20– 006: Research Grants to Prevent PO 00000 Frm 00023 Fmt 4703 Sfmt 4703 Centers for Medicare & Medicaid Services (CMS), HHS. ACTION: Notice. This notice announces the next meeting of the APOE (the Panel) in accordance with the Federal Advisory Committee Act. The Panel advises and makes recommendations to the Secretary of the U.S. Department of Health and Human Services (HHS) and the Administrator of the Centers for Medicare & Medicaid Services (CMS) on opportunities to enhance the SUMMARY: E:\FR\FM\11JNN1.SGM 11JNN1

Agencies

[Federal Register Volume 85, Number 113 (Thursday, June 11, 2020)]
[Notices]
[Pages 35654-35655]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-12582]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Agency for Healthcare Research and Quality


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Agency for Healthcare Research and Quality (AHRQ), HHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: This notice announces the intention of the Agency for 
Healthcare Research and Quality (AHRQ) to request that the Office of 
Management and Budget (OMB) approve the proposed information collection 
project: ``Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.''

DATES: Comments on this notice must be received by 60 days after 
publication of this notice.

ADDRESSES: Written comments should be submitted to: Doris Lefkowitz, 
Reports Clearance Officer, AHRQ, by email at 
[email protected].
    Copies of the proposed collection plans, data collection 
instruments, and specific details on the estimated burden can be 
obtained from the AHRQ Reports Clearance Officer.

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact: Doris Lefkowitz, AHRQ Reports Clearance Officer, (301) 
427-1477, or by email at [email protected].

SUPPLEMENTARY INFORMATION:

Proposed Project

Generic Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

    The information collection activity will garner qualitative 
customer and stakeholder feedback in an efficient, timely manner, in 
accordance with the

[[Page 35655]]

Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions, but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management. The current clearance was approved 
on November 3, 2017 (OMB Control Number 0935-0179) and will expire on 
November 30, 2020.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    Below we provide AHRQ's projected average annual estimates for the 
next three years:
    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 10.
    Respondents: 10,900.
    Annual responses: 10,900.
    Frequency of Response: Once per request.
    The total number of respondents across all 10 activities in a given 
year is 10,900.
    Average minutes per response: 19.
    Burden hours: 3,383.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

Request for Comments

    In accordance with the Paperwork Reduction Act, comments on AHRQ's 
information collection are requested with regard to any of the 
following: (a) Whether the proposed collection of information is 
necessary for the proper performance of AHRQ healthcare research and 
healthcare information dissemination functions, including whether the 
information will have practical utility; (b) the accuracy of AHRQ's 
estimate of burden (including hours and costs) of the proposed 
collection(s) of information; (c) ways to enhance the quality, utility, 
and clarity of the information to be collected; and (d) ways to 
minimize the burden of the collection of information upon the 
respondents, including the use of automated collection techniques or 
other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the Agency's subsequent request for OMB approval of the 
proposed information collection. All comments will become a matter of 
public record.

    Dated: June 5, 2020.
Virginia L. Mackay-Smith,
Associate Director.
[FR Doc. 2020-12582 Filed 6-10-20; 8:45 am]
BILLING CODE 4160-90-P


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