Proposed Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 31824-31825 [2020-11346]
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31824
Federal Register / Vol. 85, No. 102 / Wednesday, May 27, 2020 / Notices
Notice of information
collection—OMB emergency review and
request for comments requested.
ACTION:
The Peace Corps has
submitted the following information
collection request, utilizing emergency
review procedures, to the Office of
Management and Budget (OMB) for
review and clearance in accordance
with the Paperwork Reduction Act of
1995 and OMB regulations. OMB
approval has been requested by the
Office of Peace Corps Response. OMB is
particularly interested in comments
that: Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility; Evaluate the accuracy
of the agency’s estimate of the burden of
the proposed collection of information,
including the validity of the
methodology and assumptions used;
Enhance the quality, utility, and clarity
of the information to be collected; and
Minimize the burden of the collection of
information on those who are to
respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submissions of responses.
DATES: Comments on this proposal for
emergency review should be received by
May 26, 2020. If granted, the emergency
approval is only valid for 180 days. We
are requesting OMB to take action
within two calendar days from the close
of this Federal Register Notice on the
request for emergency review.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Information and Regulatory
Affairs, Office of Management and
Budget, 725 17th Street NW,
Washington, DC 20503, Attention: Desk
Officer for the Peace Corps or sent via
email to oira_submission@omb.eop.gov
or faxed to (202) 395–3086.
FOR FURTHER INFORMATION CONTACT:
Virginia Burke, FOIA Officer, Peace
Corps, 1275 First Street NE,
Washington, DC 20526, (202) 692–1887,
or email at pcfr@peacecorps.gov.
SUPPLEMENTARY INFORMATION: This
process is conducted in accordance with
5 CFR 1320.13. The Peace Corps plans
to follow this emergency request with a
submission for a 3 year approval
through OMB’s normal PRA clearance
process. We are seeking an emergency
clearance to allow us to collect
information from Returned Peace Corps
Volunteers.
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SUMMARY:
VerDate Sep<11>2014
16:59 May 26, 2020
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Title: Peace Corps Response
Reinstatement Application 2020.
OMB control number: Pending.
Type of request: New Emergency
Review.
Affected public: Volunteers, Trainees,
and Response Volunteers, who were
recently evacuated from their countries
of service in response to the coronavirus
disease 2019 (COVID 19) pandemic.
Respondents’ obligation to reply:
Voluntary.
Burden to the public:
a. Number of respondents: 1, 000.
b. Frequency of response: 1.
c. Completion time: 15 Minutes.
d. Annual burden hours: 250.
e. Estimated cost to respondents: $
0.00.
This notice issued in Washington, DC on
May 22, 2020.
Virginia Burke,
FOIA/Privacy Act Officer/Management.
[FR Doc. 2020–11414 Filed 5–22–20; 4:15 pm]
BILLING CODE 6051–01–P
PENSION BENEFIT GUARANTY
CORPORATION
Proposed Submission of Information
Collection for OMB Review; Comment
Request; Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery
Pension Benefit Guaranty
Corporation.
ACTION: Notice of intent to request
extension of OMB approval without
change.
AGENCY:
The Pension Benefit Guaranty
Corporation (PBGC) intends to request
that the Office of Management and
Budget (OMB) extend approval, under
the Paperwork Reduction Act, of the
collection of information on qualitative
feedback on PBGC’s service delivery
(OMB Control Number 1212–0066;
expires October 31, 2020). This notice
informs the public of PBGC’s intent and
solicits comments on the proposed
information collection. This collection
of information was developed as part of
a Federal Government-wide effort to
streamline the process for seeking
feedback from the public on service
delivery.
SUMMARY:
Comments must be received on
or before July 27, 2020 to be assured of
consideration.
ADDRESSES: Comments may be
submitted by any of the following
methods:
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the
instructions for submitting comments.
DATES:
PO 00000
Frm 00089
Fmt 4703
Sfmt 4703
• Email: paperwork.comments@
pbgc.gov. Refer to Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery information
collection in the subject line.
• Mail or Hand Delivery: Regulatory
Affairs Division, Office of the General
Counsel, Pension Benefit Guaranty
Corporation, 1200 K Street NW,
Washington, DC 20005–4026.
All submissions received must
include the agency’s name (Pension
Benefit Guaranty Corporation, or PBGC)
and refer to Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery information
collection. All comments received will
be posted without change to PBGC’s
website, https://www.pbgc.gov, including
any personal information provided.
Copies of the collection of
information may be obtained by writing
to Disclosure Division, Office of the
General Counsel, Pension Benefit
Guaranty Corporation, 1200 K Street
NW, Washington, DC 20005–4026, or
calling 202–326–4040 during normal
business hours. TTY users may call the
Federal Relay Service toll-free at 800–
877–8339 and ask to be connected to
202–326–4040.
FOR FURTHER INFORMATION CONTACT:
Melissa Rifkin (rifkin.melissa@
pbgc.gov), Attorney, Regulatory Affairs
Division, Office of the General Counsel,
Pension Benefit Guaranty Corporation,
1200 K Street NW, Washington DC
20005–4026; 202–229–6563. (TTY users
may call the Federal Relay Service tollfree at 800–877–8339 and ask to be
connected to 202–229–6563.)
SUPPLEMENTARY INFORMATION: The
information collection activity will
gather qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with
PBGC’s commitment to improving
service delivery. Qualitative feedback
means information that provides useful
insights on perceptions and opinions,
but the information requests are not
statistical surveys that yield quantitative
results generalizable to the population
of interest. This feedback provides
insights into customer or stakeholder
perceptions, experiences and
expectations, provides early warnings of
issues with service, and focuses
attention on areas where changes in
PBGC’s communication with the public,
in training of staff, or in operations
might improve the delivery of products
or services. These collections will allow
for ongoing, collaborative and
actionable communications between
PBGC and its customers and
stakeholders. These collections also
allow feedback to contribute directly to
E:\FR\FM\27MYN1.SGM
27MYN1
jbell on DSKJLSW7X2PROD with NOTICES
Federal Register / Vol. 85, No. 102 / Wednesday, May 27, 2020 / Notices
the improvement of program
management.
The solicitation of feedback targets
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information were not collected,
vital feedback from customers and
stakeholders on PBGC’s services would
be unavailable.
PBGC only submits a collection for
approval under this generic clearance if
it meets the following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of interest.
As noted, feedback collected under
this generic clearance does not produce
results generalizable to the population
of interest. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Collections with such
objectives require more rigorous designs
that address: The target population to
which generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
VerDate Sep<11>2014
16:59 May 26, 2020
Jkt 250001
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Annually, over the next three years,
PBGC estimates that it will conduct
three activities involving about 1,630
respondents, each of whom will provide
one response. The number of
respondents will vary by activity: 40 for
usability testing, 90 for focus groups
(nine groups of ten respondents), and
1,500 for customer satisfaction surveys.
PBGC estimates the annual burden of
this collection of information as 635
hours: 2 hours per response for usability
testing (total 80 hours); 2 hours per
response for focus groups (total 180
hours); and 15 minutes per response for
customer satisfaction surveys (total 375
hours). No cost burden to the public is
anticipated.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid OMB
control number.
PBGC is soliciting public comments
to—
• Evaluate whether the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information will have practical utility;
• Evaluate the accuracy of the
agency’s estimate of the burden of the
collection of information, including the
validity of the methodology and
assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are to respond, including the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
Issued in Washington DC, by
Hilary Duke,
Assistant General Counsel for Regulatory
Affairs, Pension Benefit Guaranty
Corporation.
[FR Doc. 2020–11346 Filed 5–26–20; 8:45 am]
BILLING CODE 7709–02–P
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31825
POSTAL REGULATORY COMMISSION
[Docket Nos. MC2020–135 and CP2020–143]
New Postal Product
Postal Regulatory Commission.
Notice.
AGENCY:
ACTION:
The Commission is noticing a
recent Postal Service filing for the
Commission’s consideration concerning
a negotiated service agreement. This
notice informs the public of the filing,
invites public comment, and takes other
administrative steps.
DATES: Comments are due: May 29,
2020.
SUMMARY:
Submit comments
electronically via the Commission’s
Filing Online system at https://
www.prc.gov. Those who cannot submit
comments electronically should contact
the person identified in the FOR FURTHER
INFORMATION CONTACT section by
telephone for advice on filing
alternatives.
ADDRESSES:
FOR FURTHER INFORMATION CONTACT:
David A. Trissell, General Counsel, at
202–789–6820.
SUPPLEMENTARY INFORMATION:
Table of Contents
I. Introduction
II. Docketed Proceeding(s)
I. Introduction
The Commission gives notice that the
Postal Service filed request(s) for the
Commission to consider matters related
to negotiated service agreement(s). The
request(s) may propose the addition or
removal of a negotiated service
agreement from the market dominant or
the competitive product list, or the
modification of an existing product
currently appearing on the market
dominant or the competitive product
list.
Section II identifies the docket
number(s) associated with each Postal
Service request, the title of each Postal
Service request, the request’s acceptance
date, and the authority cited by the
Postal Service for each request. For each
request, the Commission appoints an
officer of the Commission to represent
the interests of the general public in the
proceeding, pursuant to 39 U.S.C. 505
(Public Representative). Section II also
establishes comment deadline(s)
pertaining to each request.
The public portions of the Postal
Service’s request(s) can be accessed via
the Commission’s website (https://
www.prc.gov). Non-public portions of
the Postal Service’s request(s), if any,
can be accessed through compliance
E:\FR\FM\27MYN1.SGM
27MYN1
]]>Agencies
[Federal Register Volume 85, Number 102 (Wednesday, May 27, 2020)]
[Notices]
[Pages 31824-31825]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-11346]
=======================================================================
-----------------------------------------------------------------------
PENSION BENEFIT GUARANTY CORPORATION
Proposed Submission of Information Collection for OMB Review;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Pension Benefit Guaranty Corporation.
ACTION: Notice of intent to request extension of OMB approval without
change.
-----------------------------------------------------------------------
SUMMARY: The Pension Benefit Guaranty Corporation (PBGC) intends to
request that the Office of Management and Budget (OMB) extend approval,
under the Paperwork Reduction Act, of the collection of information on
qualitative feedback on PBGC's service delivery (OMB Control Number
1212-0066; expires October 31, 2020). This notice informs the public of
PBGC's intent and solicits comments on the proposed information
collection. This collection of information was developed as part of a
Federal Government-wide effort to streamline the process for seeking
feedback from the public on service delivery.
DATES: Comments must be received on or before July 27, 2020 to be
assured of consideration.
ADDRESSES: Comments may be submitted by any of the following methods:
Federal eRulemaking Portal: https://www.regulations.gov.
Follow the instructions for submitting comments.
Email: [email protected]. Refer to Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery information collection in the subject line.
Mail or Hand Delivery: Regulatory Affairs Division, Office
of the General Counsel, Pension Benefit Guaranty Corporation, 1200 K
Street NW, Washington, DC 20005-4026.
All submissions received must include the agency's name (Pension
Benefit Guaranty Corporation, or PBGC) and refer to Generic Clearance
for the Collection of Qualitative Feedback on Agency Service Delivery
information collection. All comments received will be posted without
change to PBGC's website, https://www.pbgc.gov, including any personal
information provided.
Copies of the collection of information may be obtained by writing
to Disclosure Division, Office of the General Counsel, Pension Benefit
Guaranty Corporation, 1200 K Street NW, Washington, DC 20005-4026, or
calling 202-326-4040 during normal business hours. TTY users may call
the Federal Relay Service toll-free at 800-877-8339 and ask to be
connected to 202-326-4040.
FOR FURTHER INFORMATION CONTACT: Melissa Rifkin
([email protected]), Attorney, Regulatory Affairs Division,
Office of the General Counsel, Pension Benefit Guaranty Corporation,
1200 K Street NW, Washington DC 20005-4026; 202-229-6563. (TTY users
may call the Federal Relay Service toll-free at 800-877-8339 and ask to
be connected to 202-229-6563.)
SUPPLEMENTARY INFORMATION: The information collection activity will
gather qualitative customer and stakeholder feedback in an efficient,
timely manner, in accordance with PBGC's commitment to improving
service delivery. Qualitative feedback means information that provides
useful insights on perceptions and opinions, but the information
requests are not statistical surveys that yield quantitative results
generalizable to the population of interest. This feedback provides
insights into customer or stakeholder perceptions, experiences and
expectations, provides early warnings of issues with service, and
focuses attention on areas where changes in PBGC's communication with
the public, in training of staff, or in operations might improve the
delivery of products or services. These collections will allow for
ongoing, collaborative and actionable communications between PBGC and
its customers and stakeholders. These collections also allow feedback
to contribute directly to
[[Page 31825]]
the improvement of program management.
The solicitation of feedback targets areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information were not collected, vital feedback from customers and
stakeholders on PBGC's services would be unavailable.
PBGC only submits a collection for approval under this generic
clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of interest.
As noted, feedback collected under this generic clearance does not
produce results generalizable to the population of interest. This type
of generic clearance for qualitative information will not be used for
quantitative information collections that are designed to yield
reliably actionable results, such as monitoring trends over time or
documenting program performance. Collections with such objectives
require more rigorous designs that address: The target population to
which generalizations will be made, the sampling frame, the sample
design (including stratification and clustering), the precision
requirements or power calculations that justify the proposed sample
size, the expected response rate, methods for assessing potential non-
response bias, the protocols for data collection, and any testing
procedures that were or will be undertaken prior to fielding the study.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Annually, over the next three years, PBGC estimates that it will
conduct three activities involving about 1,630 respondents, each of
whom will provide one response. The number of respondents will vary by
activity: 40 for usability testing, 90 for focus groups (nine groups of
ten respondents), and 1,500 for customer satisfaction surveys.
PBGC estimates the annual burden of this collection of information
as 635 hours: 2 hours per response for usability testing (total 80
hours); 2 hours per response for focus groups (total 180 hours); and 15
minutes per response for customer satisfaction surveys (total 375
hours). No cost burden to the public is anticipated.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid OMB control number.
PBGC is soliciting public comments to--
Evaluate whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
Evaluate the accuracy of the agency's estimate of the
burden of the collection of information, including the validity of the
methodology and assumptions used;
Enhance the quality, utility, and clarity of the
information to be collected; and
Minimize the burden of the collection of information on
those who are to respond, including the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submission of responses.
Issued in Washington DC, by
Hilary Duke,
Assistant General Counsel for Regulatory Affairs, Pension Benefit
Guaranty Corporation.
[FR Doc. 2020-11346 Filed 5-26-20; 8:45 am]
BILLING CODE 7709-02-P
