Agency Information Collection Activities: Proposed Collection; Comment Request, 26479-26480 [2020-09452]

Agencies

• Centers for Medicare & Medicaid Services
• DEPARTMENT OF HEALTH AND HUMAN SERVICES

[Federal Register Volume 85, Number 86 (Monday, May 4, 2020)]
[Notices]
[Pages 26479-26480]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-09452]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Medicare & Medicaid Services

[Document Identifier: CMS-10287 and CMS-10540]


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Centers for Medicare & Medicaid Services, HHS.

ACTION: Notice.

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SUMMARY: The Centers for Medicare & Medicaid Services (CMS) is 
announcing an opportunity for the public to comment on CMS' intention 
to collect information from the public. Under the Paperwork Reduction 
Act of 1995 (the PRA), federal agencies are required to publish notice 
in the Federal Register concerning each proposed collection of 
information (including each proposed extension or reinstatement of an 
existing collection of information) and to allow 60 days for public 
comment on the proposed action. Interested persons are invited to send 
comments regarding our burden estimates or any other aspect of this 
collection of information, including the necessity and utility of the 
proposed information collection for the proper performance of the 
agency's functions, the accuracy of the estimated burden, ways to 
enhance the quality, utility, and clarity of the information to be 
collected, and the use of automated collection techniques or other 
forms of information technology to minimize the information collection 
burden.

DATES: Comments must be received by July 6, 2020.

ADDRESSES: When commenting, please reference the document identifier or 
OMB control number. To be assured consideration, comments and 
recommendations must be submitted in any one of the following ways:
    1. Electronically. You may send your comments electronically to 
https://www.regulations.gov. Follow the instructions for ``Comment or 
Submission'' or ``More Search Options'' to find the information 
collection document(s) that are accepting comments.
    2. By regular mail. You may mail written comments to the following 
address: CMS, Office of Strategic Operations and Regulatory Affairs, 
Division of Regulations Development, Attention: Document Identifier/OMB 
Control Number __, Room C4-26-05, 7500 Security Boulevard, Baltimore, 
Maryland 21244-1850.
    To obtain copies of a supporting statement and any related forms 
for the proposed collection(s) summarized in this notice, you may make 
your request using one of following:
    1. Access CMS' website address at website address at https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing.html.
    2. Email your request, including your address, phone number, OMB 
number, and CMS document identifier, to [email protected].
    3. Call the Reports Clearance Office at (410) 786-1326.

FOR FURTHER INFORMATION CONTACT: William N. Parham at (410) 786-4669.

SUPPLEMENTARY INFORMATION:

Contents

    This notice sets out a summary of the use and burden associated 
with the following information collections. More detailed information 
can be found in each collection's supporting statement and associated 
materials (see ADDRESSES).

CMS-10287 Medicare Quality of Care Complaint Form
CMS-10540 Quality Improvement Strategy Implementation Plan and Progress 
Report Form

    Under the PRA (44 U.S.C. 3501-3520), federal agencies must obtain 
approval from the Office of Management and Budget (OMB) for each 
collection of information they conduct or sponsor. The term 
``collection of information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 
1320.3(c) and includes agency requests or requirements that members of 
the public submit reports, keep records, or

[[Page 26480]]

provide information to a third party. Section 3506(c)(2)(A) of the PRA 
requires federal agencies to publish a 60-day notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed extension or reinstatement of an existing collection of 
information, before submitting the collection to OMB for approval. To 
comply with this requirement, CMS is publishing this notice.

Information Collection

    1. Type of Information Collection Request: Revision of a currently 
approved collection; Title of Information Collection: Medicare Quality 
of Care Complaint Form; Use: Since 1986, Quality Improvement 
Organizations (QIO) have been responsible for conducting appropriate 
reviews of written complaints submitted by beneficiaries about the 
quality of care they have received. In order to receive these written 
complaints, each QIO has developed its own unique form on which 
beneficiaries can submit their complaints. CMS has initiated several 
efforts aimed at increasing the standardization of all QIO activities, 
and the development of a single, standardized Medicare Quality of Care 
Complaint Form beneficiaries can use to submit complaints is a key step 
towards attaining this increased standardization. The Medicare Quality 
of Care Complaint Form has been revised to improve its content, in 
order to provide clarity and support to beneficiaries. Section two of 
the form was updated to replace the Health Insurance Claim Number 
(HICN) with the current Medicare Beneficiary Identifier (MBI), a 
randomly generated number that replaced the SSN-based HICN. The 
information page of the form was revised to provide clear instruction 
as to how to complete the form and the implication of not providing 
certain requested information. Form Number: CMS-10287 (OMB control 
number: 0938-1102); Frequency: Occasionally; Affected Public: 
Individuals and Households; Number of Respondents: 4,350; Total Annual 
Responses: 4,350; Total Annual Hours: 725. (For policy questions 
regarding this collection contact Peter Ajuonuma at 410-786-3580.)
    2. Type of Information Collection Request: Revision; Title of 
Information Collection: Quality Improvement Strategy Implementation 
Plan and Progress Report Form; Use: Section 1311(c)(1)(E) of the 
Affordable Care Act requires qualified health plans (QHPs) offered 
through an Exchange must implement a quality improvement strategy (QIS) 
as described in section 1311(g)(1). Section 1311(g)(3) of the 
Affordable Care Act specifies the guidelines under Section 1311(g)(2) 
shall require the periodic reporting to the applicable Exchange the 
activities that a qualified health plan has conducted to implement a 
strategy which is described as a payment structure providing increased 
reimbursement or other incentives for improving health outcomes of plan 
enrollees, implementing activities to prevent hospital readmissions, 
improving patient safety and reducing medical errors, promoting 
wellness and health, and/or implementing activities to reduce health 
and health care disparities. CMS has created a separation of the QIS 
form into a separate Implementation Plan, Progress Report and 
Modification Summary which is intended to decrease overall burden on 
issuers. With these separate forms, issuers would no longer need to 
complete and resubmit an Implementation Plan every year (which is 
currently the process). Issuers would only submit the Implementation 
Plan form in the first year of a QIS, and then issuers would submit the 
Progress Report form in each subsequent year (with the Modification 
Summary Supplement as necessary). This adjustment will eliminate the 
need for issuers to enter and submit unchanged data, and allow them to 
focus their time on reporting new progress achieved for the QIS.
    The QIS form will allow: (1) The Department of Health & Human 
Services (HHS) to evaluate the compliance and adequacy of QHP issuers' 
quality improvement efforts, as required by Section 1311(c) of the 
Affordable Care Act, and (2) HHS will use the issuers' validated 
information to evaluate the issuers' quality improvement strategies for 
compliance with the requirements of Section 1311(g) of the Affordable 
Care Act. Form Number: CMS-10540 (OMB Control Number: 0938-1286) 
Frequency: Monthly, Annual; Affected Public: Private Sector; Number of 
Respondents: 250; Number of Responses: 250; Total Annual Hours: 11,000. 
(For policy questions regarding this collection, contact Nidhi Singh-
Shah at 301-492-5110.)

    Dated: April 29, 2020.
William N. Parham, III,
Director,Paperwork Reduction Staff, Office of Strategic Operations and 
Regulatory Affairs.
[FR Doc. 2020-09452 Filed 5-1-20; 8:45 am]
BILLING CODE 4120-01-P