Agency Information Collection Activity: Principles of Excellence Complaint System Intake, 19075-19076 [2020-07029]
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Federal Register / Vol. 85, No. 65 / Friday, April 3, 2020 / Notices
Submit written comments
on the collection of information through
www.Regulations.gov, or to Office of
Information and Regulatory Affairs,
Office of Management and Budget, Attn:
VA Desk Officer; 725 17th St. NW,
Washington, DC 20503 or sent through
electronic mail to oira_
submission@omb.eop.gov. Please refer
to ‘‘OMB Control No. 2900–0521’’ in
any correspondence.
FOR FURTHER INFORMATION CONTACT:
Danny S. Green, (202) 421–1354 or
email Danny.Green2@va.gov. Please
refer to ‘‘OMB Control No. 2900–0521’’
in any correspondence.
SUPPLEMENTARY INFORMATION:
Authority: Public Law 104–13; 44
U.S.C. 3501–3521.
Title: Report and Certification of Loan
Disbursement, Request for Verification
of Employment and Request for
Verification of Deposit, (VA Form 26–
1820, VA Form 26–8497, VA Form 26–
8497a).
OMB Control Number: 2900–0521.
Type of Review: Extension of a
currently approved collection.
Abstract: Lenders must obtain specific
information concerning a veteran’s
credit history in order to properly
underwrite the veteran’s loan. VA loans
may not be guaranteed unless the
veteran is a satisfactory credit risk. The
data collected on the following forms
are used to ensure that applications for
VA-guaranteed loans are underwritten
in a reasonable and prudent manner.
a. VA Form 26–1820 is completed by
lenders closing VA-guaranteed and
insured loans under the automatic or
prior approval procedures.
b. VA Form 26–8497 is used by
lenders to verify a loan applicant’s
income and employment information
when making guaranteed and insured
loans. VA does not require the exclusive
use of this form for verification
purposes, any alternative verification
document would be acceptable
provided that all information requested
on VA Form 26–8497 is provided.
c. Lenders making guaranteed and
insured loans complete VA Form 26–
8497a to verify the applicant’s deposits
in banks and other savings institutions.
An agency may not conduct or
sponsor, and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number. The Federal Register
Notice with a 60-day comment period
soliciting comments on this collection
of information was published at 85
FR18 on January 28, 2020, pages 5068
and 5069.
Affected Public: Individuals or
households.
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ADDRESSES:
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Estimated Annual Burden: 187,500
hours.
VA Form 26–1820: 150,000 hours.
VA From 26–8497: 25,000 hours.
VA Form 26–8497a: 12,500 hours.
Estimated Average Burden Per
Respondent:
VA Form 26–1820: 15 minutes.
VA Form 26–8497: 10 minutes.
VA Form 26–8497a: 5 minutes.
Frequency of Response: One time.
Estimated Number of Respondents:
900,000.
VA Form 26–1820: 600,000.
VA Form 26–8497: 150,000.
VA Form 26–8497a: 150,000.
By direction of the Secretary.
Danny S. Green,
VA Clearance Officer, Office of Quality,
Performance and Risk, Department of
Veterans Affairs.
[FR Doc. 2020–06971 Filed 4–2–20; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0797]
Agency Information Collection
Activity: Principles of Excellence
Complaint System Intake
Veterans Benefits
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:
The Veterans Benefits
Administration (VBA), Department of
Veterans Affairs (VBA), is announcing
an opportunity for public comment on
the proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act (PRA) of
1995, Federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of a currently approved
collection, and allow 60 days for public
comment in response to the notice.
DATES: Written comments and
recommendations on the proposed
collection of information should be
received on or before June 2, 2020.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Nancy J. Kessinger, Veterans Benefits
Administration (20M33), Department of
Veterans Affairs, 810 Vermont Avenue
NW, Washington, DC 20420 or email to
nancy.kessinger@va.gov. Please refer to
‘‘OMB Control No. 2900–0797’’ in any
correspondence. During the comment
SUMMARY:
PO 00000
Frm 00163
Fmt 4703
Sfmt 4703
19075
period, comments may be viewed online
through FDMS.
FOR FURTHER INFORMATION CONTACT:
Danny S. Green at (202) 421–1354.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to Section
3506(c)(2)(A) of the PRA.
With respect to the following
collection of information, VBA invites
comments on: (1) Whether the proposed
collection of information is necessary
for the proper performance of VBA’s
functions, including whether the
information will have practical utility;
(2) the accuracy of VBA’s estimate of the
burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Authority: Executive Order 13607.
Title: Principles of Excellence
Complaint System Intake.
OMB Control Number: 2900–0797.
Type of Review: Extension of a
currently approved collection.
Abstract: The respondent submits a
complaint about an educational
institution online through either the GI
Bill website or the eBenefit portal. The
information gathered can only be
obtained from the individual
respondents. Valid complaints will be
accepted from third parties.
The intake process for both DoD’s and
VA’s complaint system share common
data elements, but have some
modifications specific to each agencies
complaint handling process:
VA
Æ Institution/Employer: There are over
36,000 educational institutions that
are approved for VA education
benefits, while DoD has less than
7000.
Æ Anonymous Complaints: PoECS
allows for a user to file anonymous
complaints. Based on working group
discussions with CFPB and FTC, VA
believes that allowing anonymous
complaints will garner more ground
truth on what is happening with
veterans using their education
benefits at different schools.
Æ Required fields: As a result of
allowing anonymous complaints,
many of the fields that DoD requires
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19076
Federal Register / Vol. 85, No. 65 / Friday, April 3, 2020 / Notices
a user to fill will not be required by
VA
DoD
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Æ Education Centers: DoD requires
education center information that
does not fall within the purview of
VA.
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17:45 Apr 02, 2020
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Æ Military Branch/Rank: DoD requires a
user to select a service affiliation and
pay grade.
Affected Public: Individuals and
households.
Estimated Annual Burden: 399 hours.
Estimated Average Burden Per
Respondent: 15 minutes.
Frequency of Response: On occasion.
PO 00000
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Estimated Number of Respondents:
1596.
By direction of the Secretary.
Danny S. Green,
VA PRA Clearance Officer, Office of Quality,
Performance and Risk, Department of
Veterans Affairs.
[FR Doc. 2020–07029 Filed 4–2–20; 8:45 am]
BILLING CODE 8320–01–P
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]]>Agencies
[Federal Register Volume 85, Number 65 (Friday, April 3, 2020)]
[Notices]
[Pages 19075-19076]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-07029]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
[OMB Control No. 2900-0797]
Agency Information Collection Activity: Principles of Excellence
Complaint System Intake
AGENCY: Veterans Benefits Administration, Department of Veterans
Affairs.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Veterans Benefits Administration (VBA), Department of
Veterans Affairs (VBA), is announcing an opportunity for public comment
on the proposed collection of certain information by the agency. Under
the Paperwork Reduction Act (PRA) of 1995, Federal agencies are
required to publish notice in the Federal Register concerning each
proposed collection of information, including each proposed extension
of a currently approved collection, and allow 60 days for public
comment in response to the notice.
DATES: Written comments and recommendations on the proposed collection
of information should be received on or before June 2, 2020.
ADDRESSES: Submit written comments on the collection of information
through Federal Docket Management System (FDMS) at www.Regulations.gov
or to Nancy J. Kessinger, Veterans Benefits Administration (20M33),
Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC
20420 or email to [email protected]. Please refer to ``OMB Control
No. 2900-0797'' in any correspondence. During the comment period,
comments may be viewed online through FDMS.
FOR FURTHER INFORMATION CONTACT: Danny S. Green at (202) 421-1354.
SUPPLEMENTARY INFORMATION: Under the PRA of 1995, Federal agencies must
obtain approval from the Office of Management and Budget (OMB) for each
collection of information they conduct or sponsor. This request for
comment is being made pursuant to Section 3506(c)(2)(A) of the PRA.
With respect to the following collection of information, VBA
invites comments on: (1) Whether the proposed collection of information
is necessary for the proper performance of VBA's functions, including
whether the information will have practical utility; (2) the accuracy
of VBA's estimate of the burden of the proposed collection of
information; (3) ways to enhance the quality, utility, and clarity of
the information to be collected; and (4) ways to minimize the burden of
the collection of information on respondents, including through the use
of automated collection techniques or the use of other forms of
information technology.
Authority: Executive Order 13607.
Title: Principles of Excellence Complaint System Intake.
OMB Control Number: 2900-0797.
Type of Review: Extension of a currently approved collection.
Abstract: The respondent submits a complaint about an educational
institution online through either the GI Bill website or the eBenefit
portal. The information gathered can only be obtained from the
individual respondents. Valid complaints will be accepted from third
parties.
The intake process for both DoD's and VA's complaint system share
common data elements, but have some modifications specific to each
agencies complaint handling process:
VA
[cir] Institution/Employer: There are over 36,000 educational
institutions that are approved for VA education benefits, while DoD has
less than 7000.
[cir] Anonymous Complaints: PoECS allows for a user to file anonymous
complaints. Based on working group discussions with CFPB and FTC, VA
believes that allowing anonymous complaints will garner more ground
truth on what is happening with veterans using their education benefits
at different schools.
[cir] Required fields: As a result of allowing anonymous complaints,
many of the fields that DoD requires
[[Page 19076]]
a user to fill will not be required by VA
DoD
[cir] Education Centers: DoD requires education center information that
does not fall within the purview of VA.
[cir] Military Branch/Rank: DoD requires a user to select a service
affiliation and pay grade.
Affected Public: Individuals and households.
Estimated Annual Burden: 399 hours.
Estimated Average Burden Per Respondent: 15 minutes.
Frequency of Response: On occasion.
Estimated Number of Respondents: 1596.
By direction of the Secretary.
Danny S. Green,
VA PRA Clearance Officer, Office of Quality, Performance and Risk,
Department of Veterans Affairs.
[FR Doc. 2020-07029 Filed 4-2-20; 8:45 am]
BILLING CODE 8320-01-P
