Commission Information Collection Activities; Comment Request for Generic Clearance for the Collection of Qualitative Feedback on Commission Service Delivery, 15159-15160 [2020-05391]
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Federal Register / Vol. 85, No. 52 / Tuesday, March 17, 2020 / Notices
submissions as necessary to understand
the matters in dispute. The Panel will
limit all input that it receives to the
specific study or information in dispute
and will focus on the applicability of
the study or information to the study
criteria stipulated in 18 CFR 5.9(b). If
the number of participants wishing to
speak creates time constraints, the Panel
may, at its discretion, limit the speaking
time for each participant.
For more information, please contact
Jody Callihan, the Dispute Resolution
Panel Chair, at jody.callihan@ferc.gov or
202–502–8278.
Technical Conference Call
Date: Monday, March 30, 2020
Time: 10:00 a.m.–12:00 p.m. (EST)
Conference Call-in Information
WebEx
Call-in number: 202–502–8001
Meeting ID number: 991839900
Dated: March 11, 2020..
Kimberly D. Bose,
Secretary.
[FR Doc. 2020–05462 Filed 3–16–20; 8:45 am]
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. IC20–11–000]
Commission Information Collection
Activities; Comment Request for
Generic Clearance for the Collection of
Qualitative Feedback on Commission
Service Delivery
Federal Energy Regulatory
Commission.
ACTION: Notice of information collection
and request for comments.
AGENCY:
In compliance with the
requirements of the Paperwork
Reduction Act of 1995 (PRA), the
Federal Energy Regulatory Commission
(Commission or FERC) is soliciting
public comment on the currently
approved information collection, FERC–
153, ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Commission Service Delivery’’.
DATES: Comments on the collection of
information are due May 18, 2020.
ADDRESSES: You may submit comments
(identified by Docket No. IC20–11–000)
by either of the following methods:
• eFiling at Commission’s website:
https://www.ferc.gov/docs-filing/
efiling.asp.
• Mail/Hand Delivery/Courier:
Federal Energy Regulatory Commission,
khammond on DSKJM1Z7X2PROD with NOTICES
SUMMARY:
VerDate Sep<11>2014
17:32 Mar 16, 2020
Jkt 250001
Secretary of the Commission, 888 First
Street NE, Washington, DC 20426.
Instructions: All submissions must be
formatted and filed in accordance with
submission guidelines at: https://
www.ferc.gov/help/submissionguide.asp. For user assistance contact
FERC Online Support by email at
ferconlinesupport@ferc.gov, or by phone
at: (866) 208–3676 (toll-free), or (202)
502–8659 for TTY.
Docket: Users interested in receiving
automatic notification of activity in this
docket or in viewing/downloading
comments and issuances in this docket
may do so at https://www.ferc.gov/docsfiling/docs-filing.asp.
FOR FURTHER INFORMATION CONTACT:
Ellen Brown may be reached by email
at DataClearance@FERC.gov, telephone
at (202) 502–8663, and fax at (202) 273–
0873.
SUPPLEMENTARY INFORMATION:
Title: FERC–153, Generic Clearance
for the Collection of Qualitative
Feedback on Commission Service
Delivery.
OMB Control No.: 1902–0293.
Type of Request: Generic information
collection.
Abstract: This information collection
provides a means to garner qualitative
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with the Administration’s
commitment to improving service
delivery. By qualitative feedback, we
mean data that provides useful insights
on perceptions and opinions but are not
statistical surveys that yield quantitative
results that can be generalized to the
population of study. This feedback will
provide insights into customer or
stakeholder perceptions, experiences,
and expectations, provide an early
warning of issues with service, or focus
attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. This collection
will allow for ongoing, collaborative and
actionable communications between
FERC and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Commission’s
services will be unavailable.
PO 00000
Frm 00051
Fmt 4703
Sfmt 4703
15159
The Commission will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• The collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program soon;
• Personal identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the
Commission (if released, the
Commission must indicate the
qualitative nature of the information);
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study.
As a general matter, this information
collection will not result in any new
system of records containing privacy
information and will not ask questions
E:\FR\FM\17MRN1.SGM
17MRN1
15160
Federal Register / Vol. 85, No. 52 / Tuesday, March 17, 2020 / Notices
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
This information collection is subject
to the PRA. The Commission generally
cannot conduct or sponsor a collection
of information, and the public is
generally not required to respond to an
information collection, unless it is
approved by the OMB under the PRA
and displays a currently valid OMB
Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information which does
not display a valid OMB Control
Number. See 5 CFR 1320. OMB
authorization for an information
collection cannot be for more than three
years without renewal.
Type of Respondents/Affected Public:
Individuals and households; Businesses
or other for-profit and not-for-profit
organizations; State, Local, or Tribal
government.
Estimate of Annual Burden: 1 The
Commission estimates the annual public
reporting burden and cost for the
information collection as:
FERC–153, ESTIMATED ANNUAL BURDEN FOR GENERIC CLEARANCE
Generic Clearance ................
Number of
respondents
Number of
responses per
respondent
Total number
of responses
Average burden minutes per
response
Total burden hours
(1)
(2)
(1) * (2) = (3)
(4)
(3) * (4) = (5)
15,000
1
15,000
6 minutes ..............................
Comments: Comments are invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
(b) the accuracy of the Commission’s
estimate of the burden of the collection
of information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: March 10, 2020.
Kimberly D. Bose,
Secretary.
[FR Doc. 2020–05391 Filed 3–16–20; 8:45 am]
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. OR20–8–000]
khammond on DSKJM1Z7X2PROD with NOTICES
Explorer Pipeline Company; Notice of
Petition for Declaratory Order
Take notice that on February 26, 2020,
pursuant to Rule 207(a)(2) of the Federal
Energy Regulatory Commission’s
(Commission) Rules of Practice and
Procedure, 18 CFR 385.207(a)(2) (2019),
Explorer Pipeline Company (Explorer),
filed a petition for declaratory order
requesting that the Commission approve
1 Burden is defined as the total time, effort, or
financial resources expended by persons to
generate, maintain, retain, or disclose or provide
VerDate Sep<11>2014
17:32 Mar 16, 2020
Jkt 250001
certain terms and conditions of service
related to a proposed new transportation
service from the U.S. Gulf Coast receipt
points on Explorer’s system to a new
delivery point on Explorer’s system in
Melissa, Texas, all as more fully
explained in the petition.
Any person desiring to intervene or to
protest this filing must file in
accordance with Rules 211 and 214 of
the Commission’s Rules of Practice and
Procedure (18 CFR 385.211, 385.214).
Protests will be considered by the
Commission in determining the
appropriate action to be taken, but will
not serve to make protestants parties to
the proceeding. Any person wishing to
become a party must file a notice of
intervention or motion to intervene, as
appropriate. Such notices, motions, or
protests must be filed on or before the
comment date. Anyone filing a motion
to intervene or protest must serve a copy
of that document on the Petitioner.
The Commission encourages
electronic submission of protests and
interventions in lieu of paper using the
eFiling link at https://www.ferc.gov.
Persons unable to file electronically
should submit an original and 5 copies
of the protest or intervention to the
Federal Energy Regulatory Commission,
888 First Street NE, Washington, DC
20426.
This filing is accessible on-line at
https://www.ferc.gov, using the eLibrary
link and is available for review in the
Commission’s Public Reference Room in
Washington, DC. There is an
eSubscription link on the website that
enables subscribers to receive email
notification when a document is added
to a subscribed docket(s). For assistance
information to or for a Federal agency. For further
explanation of what is included in the information
PO 00000
Frm 00052
Fmt 4703
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2 1,500
hours.
with any FERC Online service, please
email FERCOnlineSupport@ferc.gov, or
call (866) 208–3676 (toll free). For TTY,
call (202) 502–8659.
Comment Date: 5:00 p.m. Eastern time
on April 1, 2020.
Dated: March 11, 2020.
Kimberly D. Bose,
Secretary.
[FR Doc. 2020–05464 Filed 3–16–20; 8:45 am]
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. OR20–9–000]
Apex Oil Company, Inc. FutureFuel
Chemical Company v. Colonial
Pipeline Company; Notice of
Complaint
Take notice that on March 9, 2020,
pursuant to Rule 206 of the Rules of
Practice and Procedure of the Federal
Energy Regulatory Commission’s
(Commission) 18 CFR 385.206 (2019),
Part 343 of the Commission’s Rules and
Regulations, 18 CFR 343, et seq. (2019)
and sections 1(5), 6, 8, 9, 13, 15, and 16
of the Interstate Commerce Act (ICA), 49
U.S.C. App. 1(5), 6, 8, 9, 13, 15, and 16
and section 1803 of the Energy Policy
Act of 1992, Apex Oil Company, Inc.
and FutureFuel Chemical Company,
(jointly Complainants) filed a formal
complaint against Colonial Pipeline
Company (Colonial or Respondent),
challenging the just and reasonableness
of (1) Colonial’s cost-based
transportation rates in FERC Tariff No.
collection burden, refer to 5 Code of Federal
Regulations 1320.3.
2 1,500 hours = 90,000 minutes.
E:\FR\FM\17MRN1.SGM
17MRN1
]]>Agencies
[Federal Register Volume 85, Number 52 (Tuesday, March 17, 2020)]
[Notices]
[Pages 15159-15160]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-05391]
-----------------------------------------------------------------------
DEPARTMENT OF ENERGY
Federal Energy Regulatory Commission
[Docket No. IC20-11-000]
Commission Information Collection Activities; Comment Request for
Generic Clearance for the Collection of Qualitative Feedback on
Commission Service Delivery
AGENCY: Federal Energy Regulatory Commission.
ACTION: Notice of information collection and request for comments.
-----------------------------------------------------------------------
SUMMARY: In compliance with the requirements of the Paperwork Reduction
Act of 1995 (PRA), the Federal Energy Regulatory Commission (Commission
or FERC) is soliciting public comment on the currently approved
information collection, FERC-153, ``Generic Clearance for the
Collection of Qualitative Feedback on Commission Service Delivery''.
DATES: Comments on the collection of information are due May 18, 2020.
ADDRESSES: You may submit comments (identified by Docket No. IC20-11-
000) by either of the following methods:
eFiling at Commission's website: https://www.ferc.gov/docs-filing/efiling.asp.
Mail/Hand Delivery/Courier: Federal Energy Regulatory
Commission, Secretary of the Commission, 888 First Street NE,
Washington, DC 20426.
Instructions: All submissions must be formatted and filed in
accordance with submission guidelines at: https://www.ferc.gov/help/submission-guide.asp. For user assistance contact FERC Online Support
by email at [email protected], or by phone at: (866) 208-3676
(toll-free), or (202) 502-8659 for TTY.
Docket: Users interested in receiving automatic notification of
activity in this docket or in viewing/downloading comments and
issuances in this docket may do so at https://www.ferc.gov/docs-filing/docs-filing.asp.
FOR FURTHER INFORMATION CONTACT: Ellen Brown may be reached by email at
[email protected], telephone at (202) 502-8663, and fax at (202)
273-0873.
SUPPLEMENTARY INFORMATION:
Title: FERC-153, Generic Clearance for the Collection of
Qualitative Feedback on Commission Service Delivery.
OMB Control No.: 1902-0293.
Type of Request: Generic information collection.
Abstract: This information collection provides a means to garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback, we mean data that provides
useful insights on perceptions and opinions but are not statistical
surveys that yield quantitative results that can be generalized to the
population of study. This feedback will provide insights into customer
or stakeholder perceptions, experiences, and expectations, provide an
early warning of issues with service, or focus attention on areas where
communication, training or changes in operations might improve delivery
of products or services. This collection will allow for ongoing,
collaborative and actionable communications between FERC and its
customers and stakeholders. It will also allow feedback to contribute
directly to the improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Commission's services will be unavailable.
The Commission will only submit a collection for approval under
this generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
The collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program soon;
Personal identifiable information (PII) is collected only
to the extent necessary and is not retained;
Information gathered is intended to be used only
internally for general service improvement and program management
purposes and is not intended for release outside of the Commission (if
released, the Commission must indicate the qualitative nature of the
information);
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study.
As a general matter, this information collection will not result in
any new system of records containing privacy information and will not
ask questions
[[Page 15160]]
of a sensitive nature, such as sexual behavior and attitudes, religious
beliefs, and other matters that are commonly considered private.
This information collection is subject to the PRA. The Commission
generally cannot conduct or sponsor a collection of information, and
the public is generally not required to respond to an information
collection, unless it is approved by the OMB under the PRA and displays
a currently valid OMB Control Number. In addition, notwithstanding any
other provisions of law, no person shall generally be subject to
penalty for failing to comply with a collection of information which
does not display a valid OMB Control Number. See 5 CFR 1320. OMB
authorization for an information collection cannot be for more than
three years without renewal.
Type of Respondents/Affected Public: Individuals and households;
Businesses or other for-profit and not-for-profit organizations; State,
Local, or Tribal government.
Estimate of Annual Burden: \1\ The Commission estimates the annual
public reporting burden and cost for the information collection as:
---------------------------------------------------------------------------
\1\ Burden is defined as the total time, effort, or financial
resources expended by persons to generate, maintain, retain, or
disclose or provide information to or for a Federal agency. For
further explanation of what is included in the information
collection burden, refer to 5 Code of Federal Regulations 1320.3.
\2\ 1,500 hours = 90,000 minutes.
FERC-153, Estimated Annual Burden for Generic Clearance
--------------------------------------------------------------------------------------------------------------------------------------------------------
Number of
Number of responses per Total number of Average burden minutes per Total burden hours
respondents respondent responses response
(1) (2) (1) * (2) = (3) (4)......................... (3) * (4) = (5)
--------------------------------------------------------------------------------------------------------------------------------------------------------
Generic Clearance........................ 15,000 1 15,000 6 minutes................... \2\ 1,500 hours.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Comments: Comments are invited on: (a) Whether the collection of
information is necessary for the proper performance of the functions of
the Commission, including whether the information shall have practical
utility; (b) the accuracy of the Commission's estimate of the burden of
the collection of information; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; (d) ways to
minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology; and (e) estimates of capital or start-
up costs and costs of operation, maintenance, and purchase of services
to provide information.
Dated: March 10, 2020.
Kimberly D. Bose,
Secretary.
[FR Doc. 2020-05391 Filed 3-16-20; 8:45 am]
BILLING CODE 6717-01-P
