Agency Information Collection Activities: Proposed Collection; Comment Request; Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys, 7778-7779 [2020-02634]

Download as PDF 7778 Federal Register / Vol. 85, No. 28 / Tuesday, February 11, 2020 / Notices IITF ................................................................................ Sections B and C—NLCP Inspection Checklist: Laboratory ..................................................................... IITF ................................................................................ Record Keeping: Laboratory ..................................................................... IITF ................................................................................ Total ....................................................................... Send comments to Carlos Graham, SAMHSA Reports Clearance Officer, Room 15–E–57–A, 5600 Fishers Lane, Rockville, MD 20857 OR email a copy to Carlos.Graham@samhsa.hhs.gov. Written comments should be received by April 13, 2020. Jennifer Wilson, Budget Analyst. [FR Doc. 2020–02671 Filed 2–10–20; 8:45 am] BILLING CODE 4162–20–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID FEMA–2020–0007; OMB No. 1660–0143] Agency Information Collection Activities: Proposed Collection; Comment Request; Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys Federal Emergency Management Agency, DHS. ACTION: Notice and request for comments. AGENCY: The Federal Emergency Management Agency, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take the opportunity to comment on a revision of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the collection of Individual Assistance customer satisfaction survey responses and information for assessment and improvement of the delivery of disaster assistance to individuals and households. DATES: Comments must be submitted on or before April 13, 2020. ADDRESSES: To avoid duplicate submissions to the docket, please use khammond on DSKJM1Z7X2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 18:19 Feb 10, 2020 Jkt 250001 Responses per respondent Number of respondents Form/respondent Total number of responses Frm 00066 Annual burden (hours) 0 0 0 3 0 29 0 1 0 29 0 1 1 29 0 29 0 1 0 29 0 250 250 7,250 0 6,726,673 ........................ 26,906,503 ........................ 1,529,753 only one of the following means to submit comments: (1) Online. Submit comments at www.regulations.gov under Docket ID FEMA–2020–0007. Follow the instructions for submitting comments. (2) Mail. Submit written comments to Docket Manager, Office of Chief Counsel, DHS/FEMA, 500 C Street SW, Room 8NE, Washington, DC 20472– 3100. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at http://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy and Security Notice that is available via the link on the homepage of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Jessica Guillory, Statistician, Customer Survey & Analysis Section, Recovery Directorate, FEMA at Jessica.Guillory@ fema.dhs.gov. You may contact the Records Management Division for copies of the proposed collection of information at email address: FEMAInformation-Collections-Management@ fema.dhs.gov. SUPPLEMENTARY INFORMATION: This collection is in accordance with Executive Orders 12862 and 13571 requiring all Federal agencies to survey customers to determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act (GPRA) requires agencies to set missions and goals and measure performance against them and the GPRA Modernization Act of 2010 requires quarterly performance assessments of government programs for the purposes of assessing agency performance and improvement. FEMA will fulfill these requirements by collecting customer satisfaction program information through surveys of the PO 00000 Burden per response (hours) Fmt 4703 Sfmt 4703 Recovery Directorate’s external customers. Collection of Information Title: Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys. Type of Information Collection: Revision of a currently approved information collection. OMB Number: 1660–0143. FEMA Forms: FEMA Form 519–0–36, Initial Survey—Phone, FEMA Form 519–0–37, Initial Survey—Electronic; FEMA Form 519–0–38, Contact Survey—Phone, FEMA Form 519–0–39, Contact Survey—Electronic; FEMA Form 519–0–40, Assessment Survey— Phone, FEMA Form 519–0–41, Assessment Survey—Electronic. Abstract: Federal agencies are required to survey their customers to determine the kind and quality of services customers want and their level of satisfaction with those services. Analysis from the survey is used to measure FEMA’s Strategic Plan’s objective 3.1 Streamline the Disaster Survivor Experience. Affected Public: Individuals or households. Estimated Number of Respondents: 38,864. Estimated Number of Responses: 38,864. Estimated Total Annual Burden Hours: 8,982. Estimated Total Annual Respondent Cost: $327,573 Estimated Respondents’ Operation and Maintenance Costs: $0. Estimated Respondents’ Capital and Start-Up Costs: $0. Estimated Total Annual Cost to the Federal Government: $1,785,889. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the E:\FR\FM\11FEN1.SGM 11FEN1 Federal Register / Vol. 85, No. 28 / Tuesday, February 11, 2020 / Notices accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Maile Arthur, Acting Records Management Program Chief, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2020–02634 Filed 2–10–20; 8:45 am] BILLING CODE 9111–23–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID: FEMA–2020–0009; OMB No. 1660–0114] Agency Information Collection Activities: Proposed Collection; Comment Request; FEMA Preparedness Grants: Port Security Grant Program (PSGP) Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: The Federal Emergency Management Agency, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on a revision of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the information collection activities required to administer the Port Security Grant Program (PSGP). DATES: Comments must be submitted on or before April 13, 2020. ADDRESSES: To avoid duplicate submissions to the docket, please use only one of the following means to submit comments: (1) Online. Submit comments at www.regulations.gov under Docket ID FEMA–2020–0009. Follow the instructions for submitting comments. (2) Mail. Submit written comments to Docket Manager, Office of Chief khammond on DSKJM1Z7X2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 18:19 Feb 10, 2020 Jkt 250001 Counsel, DHS/FEMA, 500 C Street SW, 8NE, Washington, DC 20472–3100. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at http://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy Act notice that is available via the link in the footer of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Duane Davis, Section Chief, FEMA, Grant Programs Directorate, 202–680– 4060, duane.davis@fema.dhs.gov. You may contact the Records Management Division for copies of the proposed collection of information at email address: FEMA-Information-CollectionsManagement@fema.dhs.gov. SUPPLEMENTARY INFORMATION: Section 102 of the Maritime Transportation Security Act of 2002, as amended (46 U.S.C. 70107), authorizes the PSGP to provide for the risk-based allocation of funds to implement Area Maritime Transportation Security Plans and facility security plans among port authorities, facility operators, and State and local government agencies required to provide port security services and to train law enforcement personnel under 46 U.S.C. 70132. Before awarding a grant under the program, the Secretary of the Department of Homeland Security shall provide for review and comment by the appropriate Federal Maritime Security Coordinators and the Maritime Administrator. In administering the grant program, the Secretary shall take into account national economic, energy, and strategic defense concerns based upon the most current risk assessments available. In addition, any information collected by FEMA for this program is in accordance with general reporting requirements (see, for example, 2 CFR 200.328); or in accordance with 46 U.S.C. 70107(g), as amended by section 112(c) of the Security and Accountability For Every (SAFE) Port Act of 2006 (Pub. L. 109–347), which provides that entities subject to an Area Maritime Transportation Security Plan may submit an application for a grant under this program at such time, in such form, and containing such information and assurances as the Secretary may require. Collection of Information Title: FEMA Preparedness Grants: Port Security Grant Program (PSGP). PO 00000 Frm 00067 Fmt 4703 Sfmt 4703 7779 Type of Information Collection: Revision of a currently approved information collection. OMB Number: 1660–0114. FEMA Forms: FEMA Form 089–5, PSGP Investment Justification; and FEMA Form 088–0–1, Grant Preparedness Division Performance Report (GPD–PR replacing SF–PPR, OMB No. 0970–0334). Abstract: The previous version of FEMA Form 089–5 presented numerous editing and submission challenges for applicants, often leaving required information blank within the form. Additionally, numerous applicants annually fail to provide required content information within a detailed budget worksheet or provide no detailed budget worksheet at all. A detailed budget worksheet is required, however is not currently in a required template. This update changes the format and software of Form 089–5 and incorporates the detailed budget worksheet to help ensure accurate project accounting. By broadening the form to include all required project information, applicants will have fewer documents to track and submit, and subsequent agency reviews will be streamlined and improve consistency among application format. FEMA has developed a new form, GPD–PR, to replace the SF–PPR for collection of reporting information required by regulation and statute. No changes are being made to the Memorandum of Understanding (MOU) or Memorandum of Agreement (MOA) requirements for layered security projects. FEMA continues to provide a sample template for use by applicants, but there is no required format for an MOU/MOA. Affected Public: State, Local or Tribal Government; Business or other for-profit and non-profit. Number of Respondents: 893. Number of Responses: 1,759. Estimated Total Annual Burden Hours: 17,450 hours. Estimated Cost: The estimated annual cost to respondents for the hour burden is $1,299,153. There are no annual costs to respondents’ operations and maintenance costs for technical services. There are no annual start-up or capital costs. The cost to the Federal Government is $1,055,219. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the E:\FR\FM\11FEN1.SGM 11FEN1

Agencies

[Federal Register Volume 85, Number 28 (Tuesday, February 11, 2020)]
[Notices]
[Pages 7778-7779]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-02634]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID FEMA-2020-0007; OMB No. 1660-0143]


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Federal Emergency Management Agency Individual 
Assistance Customer Satisfaction Surveys

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice and request for comments.

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SUMMARY: The Federal Emergency Management Agency, as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public and other Federal agencies to take the opportunity 
to comment on a revision of a currently approved information 
collection. In accordance with the Paperwork Reduction Act of 1995, 
this notice seeks comments concerning the collection of Individual 
Assistance customer satisfaction survey responses and information for 
assessment and improvement of the delivery of disaster assistance to 
individuals and households.

DATES: Comments must be submitted on or before April 13, 2020.

ADDRESSES: To avoid duplicate submissions to the docket, please use 
only one of the following means to submit comments:
    (1) Online. Submit comments at www.regulations.gov under Docket ID 
FEMA-2020-0007. Follow the instructions for submitting comments.
    (2) Mail. Submit written comments to Docket Manager, Office of 
Chief Counsel, DHS/FEMA, 500 C Street SW, Room 8NE, Washington, DC 
20472-3100.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at http://www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy and 
Security Notice that is available via the link on the homepage of 
www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Jessica Guillory, Statistician, 
Customer Survey & Analysis Section, Recovery Directorate, FEMA at 
[email protected]. You may contact the Records Management 
Division for copies of the proposed collection of information at email 
address: [email protected].

SUPPLEMENTARY INFORMATION: This collection is in accordance with 
Executive Orders 12862 and 13571 requiring all Federal agencies to 
survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services. The 
Government Performance and Results Act (GPRA) requires agencies to set 
missions and goals and measure performance against them and the GPRA 
Modernization Act of 2010 requires quarterly performance assessments of 
government programs for the purposes of assessing agency performance 
and improvement. FEMA will fulfill these requirements by collecting 
customer satisfaction program information through surveys of the 
Recovery Directorate's external customers.

Collection of Information

    Title: Federal Emergency Management Agency Individual Assistance 
Customer Satisfaction Surveys.
    Type of Information Collection: Revision of a currently approved 
information collection.
    OMB Number: 1660-0143.
    FEMA Forms: FEMA Form 519-0-36, Initial Survey--Phone, FEMA Form 
519-0-37, Initial Survey--Electronic; FEMA Form 519-0-38, Contact 
Survey--Phone, FEMA Form 519-0-39, Contact Survey--Electronic; FEMA 
Form 519-0-40, Assessment Survey--Phone, FEMA Form 519-0-41, Assessment 
Survey--Electronic.
    Abstract: Federal agencies are required to survey their customers 
to determine the kind and quality of services customers want and their 
level of satisfaction with those services. Analysis from the survey is 
used to measure FEMA's Strategic Plan's objective 3.1 Streamline the 
Disaster Survivor Experience.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 38,864.
    Estimated Number of Responses: 38,864.
    Estimated Total Annual Burden Hours: 8,982.
    Estimated Total Annual Respondent Cost: $327,573
    Estimated Respondents' Operation and Maintenance Costs: $0.
    Estimated Respondents' Capital and Start-Up Costs: $0.
    Estimated Total Annual Cost to the Federal Government: $1,785,889.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the

[[Page 7779]]

accuracy of the agency's estimate of the burden of the proposed 
collection of information, including the validity of the methodology 
and assumptions used; (c) enhance the quality, utility, and clarity of 
the information to be collected; and (d) minimize the burden of the 
collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Maile Arthur,
Acting Records Management Program Chief, Mission Support, Federal 
Emergency Management Agency, Department of Homeland Security.
[FR Doc. 2020-02634 Filed 2-10-20; 8:45 am]
BILLING CODE 9111-23-P