Agency Information Collection Activities: Proposed Collection; Comment Request; FEMA Public Assistance Customer Satisfaction Surveys, 5461-5462 [2020-01656]

Download as PDF khammond on DSKJM1Z7X2PROD with NOTICES Federal Register / Vol. 85, No. 20 / Thursday, January 30, 2020 / Notices Name of Committee: National Institute of Arthritis and Musculoskeletal and Skin Diseases Special Emphasis Panel: NIAMS AMS Member SEP Conflict Review Meeting. Date: February 25, 2020. Time: 2:00 p.m. to 4:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Suite 816, Bethesda, MD 20892 (Telephone Conference Call). Contact Person: Nakia C. Brown, Ph.D., Scientific Review Officer, Scientific Review Branch, National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Room 816, Bethesda, MD 20892, (301) 827–4905, brownnac@mail.nih.gov. Name of Committee: National Institute of Arthritis and Musculoskeletal and Skin Diseases Special Emphasis Panel: NIAMS AMSC Member Conflict Panel. Date: March 11, 2020. Time: 11:00 a.m. to 12:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Suite 812, Bethesda, MD 20892 (Telephone Conference Call). Contact Person: Kan Ma, Ph.D., Scientific Review Officer, Scientific Review Branch, National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Suite 812, Bethesda, MD 20892, (301) 451–4838, mak2@mail.nih.gov. Name of Committee: National Institute of Arthritis and Musculoskeletal and Skin Diseases Special Emphasis Panel: NIAMS RISK R61 Skin and Rheumatic Disease Review Meeting. Date: March 27, 2020. Time: 8:00 a.m. to 5:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Suite 600, Room 602, Bethesda, MD 20892. Contact Person: Kan Ma, Ph.D., Scientific Review Officer, Scientific Review Branch, National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Suite 812, Bethesda, MD 20892, (301) 451–4838, mak2@mail.nih.gov. Name of Committee: National Institute of Arthritis and Musculoskeletal and Skin Diseases Special Emphasis Panel: NIAMS RISK R61 Musculoskeletal Diseases (MSK) Review Meeting. Date: March 31, 2020. Time: 8:00 a.m. to 5:00 p.m. Agenda: To review and evaluate grant applications. Place: National Institute of Arthritis, Musculoskeletal and Skin Diseases, National Institutes of Health, 6701 Democracy Boulevard, Suite 800, Room 803, Bethesda, MD 20892. VerDate Sep<11>2014 16:56 Jan 29, 2020 Jkt 250001 Contact Person: Yin Liu, Ph.D., M.D., Scientific Review Branch, National Institute of Health, National Institute of Arthritis, Musculoskeletal and Skin Diseases, 6701 Democracy Boulevard, Suite 824, Bethesda, MD 20892, (301) 594–8919, liuy@ mail.nih.gov. (Catalogue of Federal Domestic Assistance Program Nos. 93.846, Arthritis, Musculoskeletal and Skin Diseases Research, National Institutes of Health, HHS) Dated: January 27, 2020. Miguelina Perez, Program Analyst, Office of Federal Advisory Committee Policy. [FR Doc. 2020–01741 Filed 1–29–20; 8:45 am] BILLING CODE 4140–01–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID: FEMA–2020–0004; OMB No. 1660–0107] Agency Information Collection Activities: Proposed Collection; Comment Request; FEMA Public Assistance Customer Satisfaction Surveys Federal Emergency Management Agency, DHS. ACTION: Notice and request for comments. AGENCY: The Federal Emergency Management Agency, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on a revision of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the collection of Public Assistance customer satisfaction survey responses and information for assessment and improvement of the delivery of disaster assistance to States, Local and Tribal governments, and eligible non-profit organizations. DATES: Comments must be submitted on or before March 30, 2020. ADDRESSES: To avoid duplicate submissions to the docket, please use only one of the following means to submit comments: (1) Online. Submit comments at www.regulations.gov under Docket ID FEMA–2020–0004. Follow the instructions for submitting comments. (2) Mail. Submit written comments to Docket Manager, Office of Chief Counsel, DHS/FEMA, 500 C Street SW, 8NE, Washington, DC 20472–3100. SUMMARY: PO 00000 Frm 00095 Fmt 4703 Sfmt 4703 5461 All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at https://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy and Security Notice that is available via a link on the homepage of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Kristin Brooks, Statistician, Customer Survey Analysis Section, Reporting and Analytics Division, Recovery Directorate, at (940) 891–8579 or kristin.brooks@fema.dhs.gov. You may contact the Information Management Division for copies of the proposed collection of information at email address: FEMA-Information-CollectionsManagement@fema.dhs.gov. SUPPLEMENTARY INFORMATION: This collection is in accordance with Executive Orders 12862 and 13571 requiring all Federal agencies to survey customers to determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act of 1993 (GPRA) requires Federal agencies to set missions and goals and to measure agency performance against them. See Public Law 103–62, 107 Stat 285 (1993). The GPRA Modernization Act of 2010 requires quarterly performance assessments of government programs for the purposes of assessing agency performance and improvement. See Public Law 111–352, 124 Stat 3875 (2011). The Federal Emergency Management Agency fulfills these requirements by collecting customer satisfaction program information through surveys of States, Local and Tribal governments, and eligible nonprofit organizations. Collection of Information Title: FEMA Public Assistance Customer Satisfaction Surveys. Type of Information Collection: Revision of a currently approved information collection. OMB Number: 1660–0107. FEMA Forms: FEMA Form 519–0–32, Public Assistance Initial Customer Satisfaction Survey (Telephone); FEMA Form 519–0–33, Public Assistance Initial Customer Satisfaction Survey (internet); FEMA Form 519–0–34, Public Assistance Assessment Customer Satisfaction Survey (Telephone); FEMA Form 519–0–35, Public Assistance E:\FR\FM\30JAN1.SGM 30JAN1 5462 Federal Register / Vol. 85, No. 20 / Thursday, January 30, 2020 / Notices Assessment Customer Satisfaction Survey (internet). Abstract: Federal agencies are required to survey their customers to determine the kind and quality of services customers want and their level of satisfaction with those services. FEMA managers use the survey results to measure performance against standards for performance and customer service, measure achievement of strategic planning objectives, and generally gauge and make improvements to disaster service that increase customer satisfaction. Affected Public: Not-for-profit institutions, State, Local, or Tribal government. Estimated Number of Respondents: 4,034. Estimated Number of Responses: 4,034. Estimated Total Annual Burden Hours: 1,902. Estimated Total Annual Respondent Cost: $110,371.31. Estimated Respondents’ Operation and Maintenance Costs: $12,420.00. Estimated Respondents’ Capital and Start-Up Costs: N/A. Estimated Total Annual Cost to the Federal Government: $775,261.11. khammond on DSKJM1Z7X2PROD with NOTICES Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Maile Arthur, Records Management Branch Chief, Office of the Chief Administrative Officer, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Indian Entities Recognized by and Eligible To Receive Services From the United States Bureau of Indian Affairs AGENCY: Bureau of Indian Affairs, Interior. ACTION: Notice. This notice publishes the current list of 574 Tribal entities recognized by and eligible for funding and services from the Bureau of Indian Affairs (BIA) by virtue of their status as Indian Tribes. The list is updated from the notice published on February 1, 2019 (84 FR 1200). SUMMARY: Ms. Laurel Iron Cloud, Bureau of Indian Affairs, Division of Tribal Government Services, Mail Stop 3645–MIB, 1849 C Street NW, Washington, DC 20240. Telephone number: (202) 513–7641. FOR FURTHER INFORMATION CONTACT: This notice is published pursuant to Section 104 of the Act of November 2, 1994 (Pub. L. 103–454; 108 Stat. 4791, 4792), and in exercise of authority delegated to the Assistant Secretary—Indian Affairs under 25 U.S.C. 2 and 9 and 209 DM 8. Published below is an updated list of federally acknowledged Indian Tribes in the contiguous 48 states and Alaska. This list includes the addition of the Little Shell Tribe of Chippewa Indians of Montana. Other amendments to the list include formatting edits, name changes, and name corrections. To aid in identifying Tribal name changes and corrections, the Tribe’s previously listed or former name is included in parentheses after the correct current Tribal name. We will continue to list the Tribe’s former or previously listed name for several years before dropping the former or previously listed name from the list. The listed Indian entities are acknowledged to have the immunities and privileges available to federally recognized Indian Tribes by virtue of their government-to-government relationship with the United States as well as the responsibilities, powers, limitations, and obligations of such Tribes. We have continued the practice of listing the Alaska Native entities separately for the purpose of facilitating identification of them. SUPPLEMENTARY INFORMATION: [FR Doc. 2020–01656 Filed 1–29–20; 8:45 am] BILLING CODE 9111–23–P VerDate Sep<11>2014 16:56 Jan 29, 2020 Jkt 250001 PO 00000 Frm 00096 Fmt 4703 Sfmt 4703 Dated: January 6, 2020. Tara Sweeney, Assistant Secretary—Indian Affairs. Indian Tribal Entities Within The Contiguous 48 States Recognized by and Eligible To Receive Services From the United States Bureau of Indian Affairs Absentee-Shawnee Tribe of Indians of Oklahoma Agua Caliente Band of Cahuilla Indians of the Agua Caliente Indian Reservation, California Ak-Chin Indian Community (previously listed as Ak Chin Indian Community of the Maricopa (Ak Chin) Indian Reservation, Arizona) Alabama-Coushatta Tribe of Texas (previously listed as AlabamaCoushatta Tribes of Texas) Alabama-Quassarte Tribal Town Alturas Indian Rancheria, California Apache Tribe of Oklahoma Arapaho Tribe of the Wind River Reservation, Wyoming Aroostook Band of Micmacs (previously listed as Aroostook Band of Micmac Indians) Assiniboine and Sioux Tribes of the Fort Peck Indian Reservation, Montana Augustine Band of Cahuilla Indians, California (previously listed as Augustine Band of Cahuilla Mission Indians of the Augustine Reservation) Bad River Band of the Lake Superior Tribe of Chippewa Indians of the Bad River Reservation, Wisconsin Bay Mills Indian Community, Michigan Bear River Band of the Rohnerville Rancheria, California Berry Creek Rancheria of Maidu Indians of California Big Lagoon Rancheria, California Big Pine Paiute Tribe of the Owens Valley (previously listed as Big Pine Band of Owens Valley Paiute Shoshone Indians of the Big Pine Reservation, California) Big Sandy Rancheria of Western Mono Indians of California (previously listed as Big Sandy Rancheria of Mono Indians of California) Big Valley Band of Pomo Indians of the Big Valley Rancheria, California Bishop Paiute Tribe (previously listed as Paiute-Shoshone Indians of the Bishop Community of the Bishop Colony, California) Blackfeet Tribe of the Blackfeet Indian Reservation of Montana Blue Lake Rancheria, California Bridgeport Indian Colony (previously listed as Bridgeport Paiute Indian Colony of California) Buena Vista Rancheria of Me-Wuk Indians of California Burns Paiute Tribe (previously listed as Burns Paiute Tribe of the Burns Paiute Indian Colony of Oregon) E:\FR\FM\30JAN1.SGM 30JAN1

Agencies

[Federal Register Volume 85, Number 20 (Thursday, January 30, 2020)]
[Notices]
[Pages 5461-5462]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-01656]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2020-0004; OMB No. 1660-0107]


Agency Information Collection Activities: Proposed Collection; 
Comment Request; FEMA Public Assistance Customer Satisfaction Surveys

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency, as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on a revision of 
a currently approved information collection. In accordance with the 
Paperwork Reduction Act of 1995, this notice seeks comments concerning 
the collection of Public Assistance customer satisfaction survey 
responses and information for assessment and improvement of the 
delivery of disaster assistance to States, Local and Tribal 
governments, and eligible non-profit organizations.

DATES: Comments must be submitted on or before March 30, 2020.

ADDRESSES: To avoid duplicate submissions to the docket, please use 
only one of the following means to submit comments:
    (1) Online. Submit comments at www.regulations.gov under Docket ID 
FEMA-2020-0004. Follow the instructions for submitting comments.
    (2) Mail. Submit written comments to Docket Manager, Office of 
Chief Counsel, DHS/FEMA, 500 C Street SW, 8NE, Washington, DC 20472-
3100.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at https://www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy and 
Security Notice that is available via a link on the homepage of 
www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Kristin Brooks, Statistician, Customer 
Survey Analysis Section, Reporting and Analytics Division, Recovery 
Directorate, at (940) 891-8579 or [email protected]. You may 
contact the Information Management Division for copies of the proposed 
collection of information at email address: [email protected].

SUPPLEMENTARY INFORMATION: This collection is in accordance with 
Executive Orders 12862 and 13571 requiring all Federal agencies to 
survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services. The 
Government Performance and Results Act of 1993 (GPRA) requires Federal 
agencies to set missions and goals and to measure agency performance 
against them. See Public Law 103-62, 107 Stat 285 (1993). The GPRA 
Modernization Act of 2010 requires quarterly performance assessments of 
government programs for the purposes of assessing agency performance 
and improvement. See Public Law 111-352, 124 Stat 3875 (2011). The 
Federal Emergency Management Agency fulfills these requirements by 
collecting customer satisfaction program information through surveys of 
States, Local and Tribal governments, and eligible non-profit 
organizations.

Collection of Information

    Title: FEMA Public Assistance Customer Satisfaction Surveys.
    Type of Information Collection: Revision of a currently approved 
information collection.
    OMB Number: 1660-0107.
    FEMA Forms: FEMA Form 519-0-32, Public Assistance Initial Customer 
Satisfaction Survey (Telephone); FEMA Form 519-0-33, Public Assistance 
Initial Customer Satisfaction Survey (internet); FEMA Form 519-0-34, 
Public Assistance Assessment Customer Satisfaction Survey (Telephone); 
FEMA Form 519-0-35, Public Assistance

[[Page 5462]]

Assessment Customer Satisfaction Survey (internet).
    Abstract: Federal agencies are required to survey their customers 
to determine the kind and quality of services customers want and their 
level of satisfaction with those services. FEMA managers use the survey 
results to measure performance against standards for performance and 
customer service, measure achievement of strategic planning objectives, 
and generally gauge and make improvements to disaster service that 
increase customer satisfaction.
    Affected Public: Not-for-profit institutions, State, Local, or 
Tribal government.
    Estimated Number of Respondents: 4,034.
    Estimated Number of Responses: 4,034.
    Estimated Total Annual Burden Hours: 1,902.
    Estimated Total Annual Respondent Cost: $110,371.31.
    Estimated Respondents' Operation and Maintenance Costs: $12,420.00.
    Estimated Respondents' Capital and Start-Up Costs: N/A.
    Estimated Total Annual Cost to the Federal Government: $775,261.11.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Maile Arthur,
Records Management Branch Chief, Office of the Chief Administrative 
Officer, Mission Support, Federal Emergency Management Agency, 
Department of Homeland Security.
[FR Doc. 2020-01656 Filed 1-29-20; 8:45 am]
 BILLING CODE 9111-23-P


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