Agency Information Collection Activities: Comment Request, 4294 [2020-01156]

Download as PDF 4294 Federal Register / Vol. 85, No. 16 / Friday, January 24, 2020 / Notices Resources, Portland, OR Contracting Activity: Bureau of Land Management, OR—Oregon State Office Service Type: Cleaning Services Mandatory for: Laguna Atascosa NWR, Rio Hondo, TX Mandatory Source of Supply: Training, Rehabilitation, & Development Institute, Inc., San Antonio, TX Contracting Activity: Office of Policy, Management, and Budget, NBC Acquisition Services Division Service Type: Janitorial/Custodial Mandatory for: Department of the Treasury: Birmingham Regional Financial Center (BRFC), Birmingham, AL Mandatory Source of Supply: Alabama Goodwill Industries, Inc., Birmingham, AL Contracting Activity: Treasury, Department of the, Dept of Treas/ Service Type: Grounds Maintenance Mandatory for: USCG, Chief of Staff Quarters, Bethesda, MD Mandatory for: USCG, Commandant Quarters, Kenwood, MD Mandatory for: USCG, Vice Commandant Quarters, Bethesda, MD Mandatory Source of Supply: The Arc of Montgomery County, Inc., Rockville, MD Contracting Activity: U.S. Coast Guard, U.S. Coast Guard Patricia Briscoe, Deputy Director, Business Operations (Pricing and Information Management). [FR Doc. 2020–01160 Filed 1–23–20; 8:45 am] BILLING CODE 6353–01–P BUREAU OF CONSUMER FINANCIAL PROTECTION [Docket No. CFPB–2020–0009] Agency Information Collection Activities: Comment Request Bureau of Consumer Financial Protection. ACTION: Notice and request for comment. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (PRA), the Bureau of Consumer Financial Protection (Bureau) is requesting a renewal of the Office of Management and Budget (OMB) approval for the information collection titled, ‘‘Consumer Response Company Response Survey.’’ DATES: Written comments are encouraged and must be received on or before March 24, 2020 to be assured of consideration. ADDRESSES: You may submit comments, identified by the title of the information collection, OMB Control Number (see below), and docket number (see above), by any of the following methods: • Electronic: http:// www.regulations.gov. Follow the instructions for submitting comments. lotter on DSKBCFDHB2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 17:03 Jan 23, 2020 Jkt 250001 • Mail/Hand Delivery/Courier: Bureau of Consumer Financial Protection (Attention: PRA Office), 1700 G Street NW, Washington, DC 20552. Please note that comments submitted after the comment period will not be accepted. In general, all comments received will become public records, including any personal information provided. Sensitive personal information, such as account numbers or Social Security numbers, should not be included. FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of this information collection request is available at www.regulations.gov. Requests for additional information should be directed to the Bureau of Consumer Financial Protection (Attention: PRA Office), 1700 G Street NW, Washington, DC 20552; telephone: (202) 435–9575, or email: PRA_ Comments@cfpb.gov. Please do not submit comments to this mailbox. SUPPLEMENTARY INFORMATION: Title of Collection: Consumer Response Company Response Survey. OMB Control Number: 3170–0069. Type of Review: Extension without change of a currently approved information collection. Affected Public: Individuals or Households. Estimated Number of Respondents: 47,900. Estimated Total Annual Burden Hours: 3,830. Abstract: The purpose of this information collection is to continue the collection of consumer feedback through an optional survey at the end of the consumer complaint process. Through the existing survey, consumers have the option to provide feedback on the company’s response to and handling of their complaint. The results of this feedback are shared with the company that responded to the complaint to inform its complaint handling. The feedback is also used as one of several inputs to inform the Bureau’s work to assess the accuracy, completeness, and timeliness of company responses to consumer complaints. The consumer has the ability to answer three questions about the company’s response to and handling of his or her complaint and provide a narrative description in support of each answer. Positive feedback about the company’s handling of the consumer’s complaint would be reflected by affirmative answers to each question and by the narrative in support of each answer. The Company Response Survey allows consumers to offer both positive PO 00000 Frm 00026 Fmt 4703 Sfmt 4703 and negative feedback on their complaint experience. Request for Comments: Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the Bureau, including whether the information will have practical utility; (b) The accuracy of the Bureau’s estimate of the burden of the collection of information, including the validity of the methods and the assumptions used; (c) Ways to enhance the quality, utility, and clarity of the information to be collected; and (d) Ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. All comments will become a matter of public record. Dated: January 21, 2020. Darrin King, Paperwork Reduction Act Officer, Bureau of Consumer Financial Protection. [FR Doc. 2020–01156 Filed 1–23–20; 8:45 am] BILLING CODE 4810–AM–P DEPARTMENT OF DEFENSE Office of the Secretary [Transmittal No. 19–0Q] Arms Sales Notification Defense Security Cooperation Agency, Department of Defense. AGENCY: ACTION: Arms sales notice. The Department of Defense is publishing the unclassified text of an arms sales notification. SUMMARY: FOR FURTHER INFORMATION CONTACT: Karma Job at karma.d.job.civ@mail.mil or (703) 697–8976. This 36(b)(5)(C) arms sales notification is published to fulfill the requirements of section 155 of Public Law 104–164 dated July 21, 1996. The following is a copy of a letter to the Speaker of the House of Representatives, and Transmittal 19–0Q. SUPPLEMENTARY INFORMATION: Dated: January 17, 2020. Aaron T. Siegel, Alternate OSD Federal Register Liaison Officer, Department of Defense. BILLING CODE 5001–06–P E:\FR\FM\24JAN1.SGM 24JAN1

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[Federal Register Volume 85, Number 16 (Friday, January 24, 2020)]
[Notices]
[Page 4294]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-01156]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2020-0009]


Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Bureau of Consumer Financial Protection (Bureau) is requesting a 
renewal of the Office of Management and Budget (OMB) approval for the 
information collection titled, ``Consumer Response Company Response 
Survey.''

DATES: Written comments are encouraged and must be received on or 
before March 24, 2020 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     Mail/Hand Delivery/Courier: Bureau of Consumer Financial 
Protection (Attention: PRA Office), 1700 G Street NW, Washington, DC 
20552.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or Social Security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to the Bureau of Consumer Financial Protection (Attention: PRA 
Office), 1700 G Street NW, Washington, DC 20552; telephone: (202) 435-
9575, or email: [email protected]. Please do not submit comments to 
this mailbox.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Consumer Response Company Response Survey.
    OMB Control Number: 3170-0069.
    Type of Review: Extension without change of a currently approved 
information collection.
    Affected Public: Individuals or Households.
    Estimated Number of Respondents: 47,900.
    Estimated Total Annual Burden Hours: 3,830.
    Abstract: The purpose of this information collection is to continue 
the collection of consumer feedback through an optional survey at the 
end of the consumer complaint process. Through the existing survey, 
consumers have the option to provide feedback on the company's response 
to and handling of their complaint. The results of this feedback are 
shared with the company that responded to the complaint to inform its 
complaint handling. The feedback is also used as one of several inputs 
to inform the Bureau's work to assess the accuracy, completeness, and 
timeliness of company responses to consumer complaints.
    The consumer has the ability to answer three questions about the 
company's response to and handling of his or her complaint and provide 
a narrative description in support of each answer. Positive feedback 
about the company's handling of the consumer's complaint would be 
reflected by affirmative answers to each question and by the narrative 
in support of each answer. The Company Response Survey allows consumers 
to offer both positive and negative feedback on their complaint 
experience.
    Request for Comments: Comments are invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be summarized and/or included in the request for OMB 
approval. All comments will become a matter of public record.

    Dated: January 21, 2020.
Darrin King,
Paperwork Reduction Act Officer, Bureau of Consumer Financial 
Protection.
[FR Doc. 2020-01156 Filed 1-23-20; 8:45 am]
 BILLING CODE 4810-AM-P