Agency Information Collection Activity: Clearance for A-11 Section 280 Improving Customer Experience Information Collection, 37953-37954 [2019-16533]
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37953
Federal Register / Vol. 84, No. 149 / Friday, August 2, 2019 / Notices
United States, Form 1042, Annual
Withholding Tax Return for U.S. Source
Income of Foreign Persons, Form 1042–
S, Foreign Person’s U.S. Source Income
Subject to Withholding, and Form
1042–T, Annual Summary and
Transmittal of Forms 1042–S.
DATES: Written comments should be
received on or before October 1, 2019 to
be assured of consideration.
ADDRESSES: Direct all written comments
to Laurie Brimmer, Internal Revenue
Service, Room 6526, 1111 Constitution
Avenue NW, Washington, DC 20224.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the form and instructions
should be directed to LaNita Van Dyke,
at (202) 317–6009, Internal Revenue
Service, Room 6526, 1111 Constitution
Avenue NW, Washington, DC 20224, or
through the internet at
Lanita.VanDyke@irs.gov.
SUPPLEMENTARY INFORMATION:
Title: TD 9374 (Final)/Dividend
Equivalents from Sources within the
United States, Form 1042, Annual
Withholding Tax Return for U.S. Source
Income of Foreign Persons, Form 1042–
S, Foreign Person’s U.S. Source Income
Subject to Withholding, and Form
1042–T, Annual Summary and
Transmittal of Forms 1042–T.
OMB Number: 1545–0096.
Form Numbers: 1042, 1042–S, and
1042–T.
Abstract: The regulations pertain to
section 871(m) regarding dividend
equivalent payments that are treated as
U.S. source income. These regulations
provide guidance regarding when
payments made pursuant to certain
financial instruments will be treated as
U.S.-source income and subject to U.S.
withholding tax. The information
provided is necessary to permit
withholding agents to determine
whether U.S. withholding tax is due
with respect to a payment of a dividend
equivalent and the amount of the tax.
The information will also be used for
audit and examination purposes. Form
1042 is used by withholding agents to
report tax withheld at source on
payment of certain income paid to
nonresident alien individuals, foreign
partnerships, or foreign corporations.
The IRS uses this information to verify
that the correct amount of tax has been
withheld and paid to the United States.
Form 1042–S is used to report certain
income and tax withheld information to
nonresident alien payees and beneficial
owners. Form 1042–T is used by
withholding agents to transmit Forms
1042–S to the IRS.
Current Actions: There are changes to
the burden previously approved by
OMB. There are no changes to the
collection however the estimates are
being updated to eliminate double
counting associated with the business
collection.
Type of Review: Revision of a
currently approved collection.
Affected Public: Business or other for
profit organizations and individuals or
households.
The burden estimate is as follows:
jbell on DSK3GLQ082PROD with NOTICES
Number of
responses
Time per
response
Total annual
burden hours
Form 1042 ...................................................................................................................................
Form 1042–S ...............................................................................................................................
Form 1042–T ...............................................................................................................................
TD 9374 .......................................................................................................................................
3,640
352,530
1,950
3,000
18.05
.58
.2
8
65,702
204,467
390
24,000
Total ......................................................................................................................................
361,120
........................
294,559
The following paragraph applies to all
of the collections of information covered
by this notice:
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless the collection of information
displays a valid OMB control number.
Books or records relating to a collection
of information must be retained as long
as their contents may become material
in the administration of any internal
revenue law. Generally, tax returns and
tax return information are confidential,
as required by 26 U.S.C. 6103.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. All
comments will become a matter of
public record. Comments are invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information shall have practical utility;
(b) the accuracy of the agency’s estimate
of the burden of the collection of
information; (c) ways to enhance the
VerDate Sep<11>2014
18:02 Aug 01, 2019
Jkt 247001
quality, utility, and clarity of the
information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information.
Approved: July 29, 2019.
Laurie Brimmer,
Senior Tax Analyst.
ACTION:
Notice.
The Department of Veterans
Affairs, as part of its continuing effort to
reduce paperwork and respondent
burden, invites the general public and
other Federal agencies to take this
opportunity to comment on proposed
and/or continuing information
collections, as required by the
Paperwork Reduction Act of 1995.
SUMMARY:
Written comments and
recommendations on the proposed
collection of information should be
received on or before October 1, 2019.
DATES:
[FR Doc. 2019–16464 Filed 8–1–19; 8:45 am]
BILLING CODE 4830–01–P
Submit written comments
on the collection of information through
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Michael Jacobsen, Veterans Experience
Office, Department of Veterans Affairs,
810 Vermont Avenue NW, Washington,
DC 20420 or email to
michael.jacobsen2@va.gov. Please refer
to ‘‘Clearance for A–11 Section 280
Improving Customer Experience
Information Collection’’ in any
correspondence. During the comment
ADDRESSES:
DEPARTMENT OF VETERANS
AFFAIRS
[New Collection]
Agency Information Collection
Activity: Clearance for A–11 Section
280 Improving Customer Experience
Information Collection
Veterans Experience Office,
Department of Veterans Affairs.
AGENCY:
PO 00000
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Fmt 4703
Sfmt 4703
E:\FR\FM\02AUN1.SGM
02AUN1
37954
Federal Register / Vol. 84, No. 149 / Friday, August 2, 2019 / Notices
jbell on DSK3GLQ082PROD with NOTICES
period, comments may be viewed online
through FDMS.
FOR FURTHER INFORMATION CONTACT:
Danny S. Green at (202) 421–1354.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to Section
3506(c)(2)(A) of the PRA.
With respect to the following
collection of information, VEO invites
comments on: (1) Whether the proposed
collection of information is necessary
for the proper performance of VEO’s
functions, including whether the
information will have practical utility;
(2) the accuracy of VEO’s estimate of the
burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Authority: OMB Circular A–11 (2018),
Section 280.
Title: Clearance for A–11 Section 280
Improving Customer Experience
Information Collection.
OMB Control Number: 2900–New.
Type of Review: New collection.
Abstract: Whether seeking a loan,
Social Security benefits, veterans
benefits, or other services provided by
the Federal Government, individuals
and businesses expect Government
customer services to be efficient and
intuitive, just like services from leading
private-sector organizations. Yet the
2016 American Consumer Satisfaction
Index and the 2017 Forrester Federal
Customer Experience Index show that,
on average, Government services lag
VerDate Sep<11>2014
18:02 Aug 01, 2019
Jkt 247001
nine percentage points behind the
private sector. A modern, streamlined
and responsive customer experience
means: Raising government-wide
customer experience to the average of
the private sector service industry;
developing indicators for high-impact
Federal programs to monitor progress
towards excellent customer experience
and mature digital services; and
providing the structure (including
increasing transparency) and resources
to ensure customer experience is a focal
point for agency leadership. To support
this, OMB Circular A–11 Section 280
established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
Conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. Veterans Experience Office will
limit its inquiries to data collections
that solicit strictly voluntary opinions or
responses. Steps will be taken to ensure
anonymity of respondents in each
activity covered by this request.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights.
PO 00000
Frm 00130
Fmt 4703
Sfmt 9990
Veterans Experience Office will
collect this information by electronic
means when possible, as well as by
mail, fax, telephone, technical
discussions, and in-person interviews.
Veterans Experience Office may also
utilize observational techniques to
collect this information.
Collections will be targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future. For
the purposes of this request,
‘‘customers’’ are individuals,
businesses, and organizations that
interact with a Federal Government
agency or program, either directly or via
a Federal contractor. This could include
individuals or households; businesses
or other for-profit organizations; not-forprofit institutions; State, local or tribal
governments; Federal government; and
Universities.
Affected Public: Individuals.
Estimated Annual Burden: 625,000.
Estimated Average Burden per
Respondent: Varied, dependent upon
the data collection method used. The
possible response time to complete a
questionnaire or survey may be 2
minutes or up to 2 hours to participate
in an interview.
Estimated Average Cost per
Respondent: 0.
Frequency of Response: Varied,
dependent upon the data collection
method used.
Estimated Number of Respondents:
2,500,000.
By direction of the Secretary.
Danny S. Green,
Interim VA Clearance Officer, Office of
Quality, Performance and Risk, Department
of Veterans Affairs.
[FR Doc. 2019–16533 Filed 8–1–19; 8:45 am]
BILLING CODE 8320–01–P
E:\FR\FM\02AUN1.SGM
02AUN1
]]>Agencies
[Federal Register Volume 84, Number 149 (Friday, August 2, 2019)]
[Notices]
[Pages 37953-37954]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-16533]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
[New Collection]
Agency Information Collection Activity: Clearance for A-11
Section 280 Improving Customer Experience Information Collection
AGENCY: Veterans Experience Office, Department of Veterans Affairs.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Department of Veterans Affairs, as part of its continuing
effort to reduce paperwork and respondent burden, invites the general
public and other Federal agencies to take this opportunity to comment
on proposed and/or continuing information collections, as required by
the Paperwork Reduction Act of 1995.
DATES: Written comments and recommendations on the proposed collection
of information should be received on or before October 1, 2019.
ADDRESSES: Submit written comments on the collection of information
through Federal Docket Management System (FDMS) at www.Regulations.gov
or to Michael Jacobsen, Veterans Experience Office, Department of
Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420 or email
to [email protected]. Please refer to ``Clearance for A-11
Section 280 Improving Customer Experience Information Collection'' in
any correspondence. During the comment
[[Page 37954]]
period, comments may be viewed online through FDMS.
FOR FURTHER INFORMATION CONTACT: Danny S. Green at (202) 421-1354.
SUPPLEMENTARY INFORMATION: Under the PRA of 1995, Federal agencies must
obtain approval from the Office of Management and Budget (OMB) for each
collection of information they conduct or sponsor. This request for
comment is being made pursuant to Section 3506(c)(2)(A) of the PRA.
With respect to the following collection of information, VEO
invites comments on: (1) Whether the proposed collection of information
is necessary for the proper performance of VEO's functions, including
whether the information will have practical utility; (2) the accuracy
of VEO's estimate of the burden of the proposed collection of
information; (3) ways to enhance the quality, utility, and clarity of
the information to be collected; and (4) ways to minimize the burden of
the collection of information on respondents, including through the use
of automated collection techniques or the use of other forms of
information technology.
Authority: OMB Circular A-11 (2018), Section 280.
Title: Clearance for A-11 Section 280 Improving Customer Experience
Information Collection.
OMB Control Number: 2900-New.
Type of Review: New collection.
Abstract: Whether seeking a loan, Social Security benefits,
veterans benefits, or other services provided by the Federal
Government, individuals and businesses expect Government customer
services to be efficient and intuitive, just like services from leading
private-sector organizations. Yet the 2016 American Consumer
Satisfaction Index and the 2017 Forrester Federal Customer Experience
Index show that, on average, Government services lag nine percentage
points behind the private sector. A modern, streamlined and responsive
customer experience means: Raising government-wide customer experience
to the average of the private sector service industry; developing
indicators for high-impact Federal programs to monitor progress towards
excellent customer experience and mature digital services; and
providing the structure (including increasing transparency) and
resources to ensure customer experience is a focal point for agency
leadership. To support this, OMB Circular A-11 Section 280 established
government-wide standards for mature customer experience organizations
in government and measurement. To enable Federal programs to deliver
the experience taxpayers deserve, they must undertake three general
categories of activities: Conduct ongoing customer research, gather and
share customer feedback, and test services and digital products.
These data collection efforts may be either qualitative or
quantitative in nature or may consist of mixed methods. Additionally,
data may be collected via a variety of means, including but not limited
to electronic or social media, direct or indirect observation (i.e., in
person, video and audio collections), interviews, questionnaires,
surveys, and focus groups. Veterans Experience Office will limit its
inquiries to data collections that solicit strictly voluntary opinions
or responses. Steps will be taken to ensure anonymity of respondents in
each activity covered by this request.
The results of the data collected will be used to improve the
delivery of Federal services and programs. It will include the creation
of personas, customer journey maps, and reports and summaries of
customer feedback data and user insights.
Veterans Experience Office will collect this information by
electronic means when possible, as well as by mail, fax, telephone,
technical discussions, and in-person interviews. Veterans Experience
Office may also utilize observational techniques to collect this
information.
Collections will be targeted to the solicitation of opinions from
respondents who have experience with the program or may have experience
with the program in the near future. For the purposes of this request,
``customers'' are individuals, businesses, and organizations that
interact with a Federal Government agency or program, either directly
or via a Federal contractor. This could include individuals or
households; businesses or other for-profit organizations; not-for-
profit institutions; State, local or tribal governments; Federal
government; and Universities.
Affected Public: Individuals.
Estimated Annual Burden: 625,000.
Estimated Average Burden per Respondent: Varied, dependent upon the
data collection method used. The possible response time to complete a
questionnaire or survey may be 2 minutes or up to 2 hours to
participate in an interview.
Estimated Average Cost per Respondent: 0.
Frequency of Response: Varied, dependent upon the data collection
method used.
Estimated Number of Respondents: 2,500,000.
By direction of the Secretary.
Danny S. Green,
Interim VA Clearance Officer, Office of Quality, Performance and Risk,
Department of Veterans Affairs.
[FR Doc. 2019-16533 Filed 8-1-19; 8:45 am]
BILLING CODE 8320-01-P
