Submission for OMB Review; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 35387-35388 [2019-15556]

Download as PDF Federal Register / Vol. 84, No. 141 / Tuesday, July 23, 2019 / Notices (Authority: 40 CFR 97.411(b), 97.511(b), 97.611(b), 97.711(b), and 97.811(b)). Dated: July 15, 2019. Reid P. Harvey, Director, Clean Air Markets Division, Office of Atmospheric Programs, Office of Air and Radiation. Dated: June 3, 2019. David A. Shive, Chief Information Officer. [FR Doc. 2019–15555 Filed 7–22–19; 8:45 am] BILLING CODE 6820–14–P GENERAL SERVICES ADMINISTRATION [FR Doc. 2019–15654 Filed 7–22–19; 8:45 am] BILLING CODE 6560–50–P [OMB Control No. 3090–0297; Docket No. 2019–0001; Sequence No. 12] GENERAL SERVICES ADMINISTRATION [OMB Control No. 3090–0307; Docket No. 2018–0001; Sequence No. 13] Information Collections; GSA 3729 Wireless Telecommunications Company Application General Services Administration (GSA). ACTION: Notice of request for an extension to an existing OMB clearance. AGENCY: Office of Government-wide Policy (OGP), General Services Administration (GSA). ACTION: Notice. AGENCY: The data collection previously approved under OMB Control Number 3090–0307, GSA 3729 Wireless Telecommunications Company Application (GSA 3729) is no longer active and has been removed from GSA’s website. The SF–299, Application for Transportation and Utility Systems and Facilities on Federal Lands, will be modified to incorporate the information contained in the GSA 3729 and should be used in its current format, until the revised form is approved for use. DATES: Applicability Date: This notice applies to all applications received after the date of this notice. FOR FURTHER INFORMATION CONTACT: Mr. Chris Coneeney, Real Property Policy Division, GSA, by phone at 202–208– 2956, or by email at chris.coneeney@ gsa.gov. Please cite Notice of termination of GSA 3729 Wireless Telecommunications Company Application. Federal agencies may no longer accept the GSA 3729 Wireless Telecommunications Company Application (GSA 3729), as the form expired on September 30, 2018. The SF–299 Application for Transportation and Utility Systems and Facilities on Federal Lands will be modified to include the information contained in the GSA 3729 and should be used in its current format to process any wireless telecommunications applications until the new form is approved for use. Agencies may continue to process the GSA 3729 application if it was received by the agency prior to the date of this notice. jspears on DSK30JT082PROD with NOTICES VerDate Sep<11>2014 16:43 Jul 22, 2019 Jkt 247001 Under the provisions of the Paperwork Reduction Act, the Regulatory Secretariat Division will be submitting to the Office of Management and Budget (OMB) a request to review and approve an extension of a previously approved information collection requirement regarding the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. DATES: Submit comments on or before August 22, 2019. ADDRESSES: Submit comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: Office of Information and Regulatory Affairs of OMB, Attention: Desk Officer for GSA, Room 10236, NEOB, Washington, DC 20503. Additionally submit a copy to GSA by any of the following methods: • Regulations.gov: https:// www.regulations.gov. Submit comments via the Federal eRulemaking portal by searching for ‘‘Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ Select the link ‘‘Submit a Comment’’ that corresponds with ‘‘Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ Follow the instructions provided at the ‘‘Submit a Comment’’ screen. Please include your name, company name (if any), and ‘‘Information Collection 3090–0297’’ on your attached document. • Mail: General Services Administration, Regulatory Secretariat Division (MVCB), 1800 F Street NW, Washington, DC 20405. Attn: Ms. SUMMARY: SUMMARY: SUPPLEMENTARY INFORMATION: Submission for OMB Review; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery PO 00000 Frm 00019 Fmt 4703 Sfmt 4703 35387 Mandell/IC 3090–0297, Generic Clearance. Instructions: Please submit comments only and cite Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence related to this collection. Comments received generally will be posted without change to https:// www.regulations.gov, including any personal and/or business confidential information provided. To confirm receipt of your comment(s), please check www.regulations.gov, approximately two-to-three days after submission to verify posting (except allow 30 days for posting of comments submitted by mail). FOR FURTHER INFORMATION CONTACT: Ms. Anahita Reilly, Office of Customer Experience, GSA, at 202–714–9421, or via email at customer.experience@ gsa.gov. SUPPLEMENTARY INFORMATION: A. Purpose The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target E:\FR\FM\23JYN1.SGM 23JYN1 35388 Federal Register / Vol. 84, No. 141 / Tuesday, July 23, 2019 / Notices population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The Digital Government Strategy released by the White House in May, 2012 drives agencies to have a more customercentric focus. Because of this, GSA anticipates an increase in requests to use this generic clearance, as the plan states that: A customer-centric principle charges us to do several things: Conduct research to understand the customer’s business, needs and desires; ‘‘make content more broadly available and accessible and present it through multiple channels in a program-and device-agnostic way; make content more accurate and understandable by maintaining plain language and content freshness standards; and offer easy paths for feedback to ensure we continually improve service delivery. The customer-centric principle holds true whether our customers are internal (e.g., the civilian and military federal workforce in both classified and unclassified environments) or external (e.g., individual citizens, businesses, research organizations, and state, local, and tribal governments).’’ jspears on DSK30JT082PROD with NOTICES B. Annual Reporting Burden Respondents: 208,075. Responses per Respondent: 1. Total Annual Responses: 208,075. Hours per response: 3.8385 minutes. Total Burden hours: 13,289. C. Public Comments Public comments are particularly invited on: Whether this collection of information is necessary and whether it will have practical utility; whether our estimate of the public burden of this collection of information is accurate, and based on valid assumptions and methodology; ways to enhance the quality, utility, and clarity of the information to be collected. Obtaining Copies of Proposals: Requesters may obtain a copy of the information collection documents from the General Services Administration, Regulatory Secretariat Division (MVCB), 1800 F Street NW, Washington, DC VerDate Sep<11>2014 16:43 Jul 22, 2019 Jkt 247001 20405, telephone 202–501–4755. Please cite OMB Control No. 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence. DEPARTMENT OF HEALTH AND HUMAN SERVICES Dated: July 16, 2019. David A. Shive, Chief Information Officer. Advisory Committee on Breast Cancer in Young Women (ACBCYW); Meeting [FR Doc. 2019–15556 Filed 7–22–19; 8:45 am] BILLING CODE 6820–34–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Disease Control and Prevention Notice of Closed Meeting In accordance with Section 10(a)(2) of the Federal Advisory Committee Act (Pub. L. 92–463), the Centers for Disease Control and Prevention (CDC) announces the following meeting. The meeting will be closed to the public in accordance with provisions set forth in Section 552b(c)(4) and (6), Title 5 U.S.C., and the Determination of the Chief Operating Officer, CDC, pursuant to Public Law 92–463. Name of Committee: Safety and Occupational Health Study Section (SOHSS), National Institute for Occupational Safety and Health (NIOSH). Date: October 10–11, 2019. Time: 8:00 a.m.–5:00 p.m., EDT. Place: Embassy Suites, 1420 Stout Street, Denver, CO 80202. Agenda: The meeting will convene to address matters related to the conduct of Study Section business and for the study section to consider safety and occupational health-related grant applications. For Further Information Contact: Nina Turner, Ph.D., Scientific Review Officer, NIOSH, 1095 Willowdale Road, Morgantown, WV 26506, (304) 285– 5976; nturner@cdc.gov. The Chief Operating Officer, Centers for Disease Control and Prevention, has been delegated the authority to sign Federal Register notices pertaining to announcements of meetings and other committee management activities, for both the Centers for Disease Control and Prevention and the Agency for Toxic Substances and Disease Registry. Sherri Berger, Chief Operating Officer, Centers for Disease Control and Prevention. [FR Doc. 2019–15590 Filed 7–22–19; 8:45 am] BILLING CODE 4163–18–P PO 00000 Frm 00020 Fmt 4703 Sfmt 4703 Centers for Disease Control and Prevention Centers for Disease Control and Prevention (CDC), Department of Health and Human Services (HHS). ACTION: Notice of meeting. AGENCY: In accordance with the Federal Advisory Committee Act, the CDC announces the following meeting for the Advisory Committee on Breast Cancer in Young Women (ACBCYW). This meeting is open to the public, limited only by room space, and audio web conference lines (80 audio and web conference lines available). The public is also welcome to listen to the meeting by accessing the call-in number, 1–800– 857–4868, passcode, 1218986 (80 lines are available). The web conference access is https://adobeconnect.cdc.gov/ radjn2o1shbb/. Online Registration Required: All ACBCYW Meeting participants must register for the meeting online at least 7 business days in advance at https:// www.cdc.gov/cancer/breast/what_cdc_ is_doing/conference.htm. Please complete all the required fields before submitting your registration and submit no later than August 9, 2019. All visitors are required to present a valid form of picture identification issued by a state, federal or international government. As required by the Federal Property Management Regulations, all persons entering in or on Federal controlled property and their packages, briefcases, and other containers in their immediate possession are subject to being x-rayed and inspected. Federal law prohibits the knowing possession or the causing to be present of firearms, explosives and other dangerous weapons and illegal substances. SUMMARY: The meeting will be held on August 19, 2019, 8:30 a.m. to 5:00 p.m., EDT and August 20, 2019, 8:30 a.m. to 12:00 Noon, EDT. ADDRESSES: 4770 Buford Highway, Atlanta, Georgia 30341. The teleconference access is 1–800– 857–4868; passcode, 1218986. The web conference access is https:// adobeconnect.cdc.gov/radjn2o1shbb/. FOR FURTHER INFORMATION CONTACT: Temeika L. Fairley, Ph.D., Designated Federal Officer, National Center for Chronic Disease Prevention and Health Promotion, CDC, 5770 Buford Hwy. NE, Mailstop K52, Atlanta, Georgia, 30341, DATES: E:\FR\FM\23JYN1.SGM 23JYN1

Agencies

[Federal Register Volume 84, Number 141 (Tuesday, July 23, 2019)]
[Notices]
[Pages 35387-35388]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-15556]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0297; Docket No. 2019-0001; Sequence No. 12]


Submission for OMB Review; General Services Administration 
Acquisition Regulation; Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: General Services Administration (GSA).

ACTION: Notice of request for an extension to an existing OMB 
clearance.

-----------------------------------------------------------------------

SUMMARY: Under the provisions of the Paperwork Reduction Act, the 
Regulatory Secretariat Division will be submitting to the Office of 
Management and Budget (OMB) a request to review and approve an 
extension of a previously approved information collection requirement 
regarding the Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery.

DATES: Submit comments on or before August 22, 2019.

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden to: Office of Information and Regulatory Affairs 
of OMB, Attention: Desk Officer for GSA, Room 10236, NEOB, Washington, 
DC 20503. Additionally submit a copy to GSA by any of the following 
methods:
     Regulations.gov: https://www.regulations.gov. Submit 
comments via the Federal eRulemaking portal by searching for 
``Information Collection 3090-0297, Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.'' Select 
the link ``Submit a Comment'' that corresponds with ``Information 
Collection 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery.'' Follow the 
instructions provided at the ``Submit a Comment'' screen. Please 
include your name, company name (if any), and ``Information Collection 
3090-0297'' on your attached document.
     Mail: General Services Administration, Regulatory 
Secretariat Division (MVCB), 1800 F Street NW, Washington, DC 20405. 
Attn: Ms. Mandell/IC 3090-0297, Generic Clearance.
    Instructions: Please submit comments only and cite Information 
Collection 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, in all correspondence 
related to this collection. Comments received generally will be posted 
without change to https://www.regulations.gov, including any personal 
and/or business confidential information provided. To confirm receipt 
of your comment(s), please check www.regulations.gov, approximately 
two-to-three days after submission to verify posting (except allow 30 
days for posting of comments submitted by mail).

FOR FURTHER INFORMATION CONTACT: Ms. Anahita Reilly, Office of Customer 
Experience, GSA, at 202-714-9421, or via email at 
[email protected].

SUPPLEMENTARY INFORMATION: 

A. Purpose

    The information collection activity will garner qualitative 
customer and stakeholder feedback in an efficient, timely manner, in 
accordance with the Administration's commitment to improving service 
delivery. By qualitative feedback we mean information that provides 
useful insights on perceptions and opinions, but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study.
    This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance.
    Such data uses require more rigorous designs that address: The 
target

[[Page 35388]]

population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study.
    Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results. The 
Digital Government Strategy released by the White House in May, 2012 
drives agencies to have a more customer-centric focus. Because of this, 
GSA anticipates an increase in requests to use this generic clearance, 
as the plan states that: A customer-centric principle charges us to do 
several things: Conduct research to understand the customer's business, 
needs and desires; ``make content more broadly available and accessible 
and present it through multiple channels in a program-and device-
agnostic way; make content more accurate and understandable by 
maintaining plain language and content freshness standards; and offer 
easy paths for feedback to ensure we continually improve service 
delivery.
    The customer-centric principle holds true whether our customers are 
internal (e.g., the civilian and military federal workforce in both 
classified and unclassified environments) or external (e.g., individual 
citizens, businesses, research organizations, and state, local, and 
tribal governments).''

B. Annual Reporting Burden

    Respondents: 208,075.
    Responses per Respondent: 1.
    Total Annual Responses: 208,075.
    Hours per response: 3.8385 minutes.
    Total Burden hours: 13,289.

C. Public Comments

    Public comments are particularly invited on: Whether this 
collection of information is necessary and whether it will have 
practical utility; whether our estimate of the public burden of this 
collection of information is accurate, and based on valid assumptions 
and methodology; ways to enhance the quality, utility, and clarity of 
the information to be collected.
    Obtaining Copies of Proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory Secretariat Division (MVCB), 1800 F Street 
NW, Washington, DC 20405, telephone 202-501-4755. Please cite OMB 
Control No. 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, in all correspondence.

    Dated: July 16, 2019.
David A. Shive,
Chief Information Officer.
[FR Doc. 2019-15556 Filed 7-22-19; 8:45 am]
 BILLING CODE 6820-34-P
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