Agency Information Collection Activities; Extension of a Currently Approved Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 18564-18565 [2019-08773]

Download as PDF 18564 Federal Register / Vol. 84, No. 84 / Wednesday, May 1, 2019 / Notices State and county Location and case No. Smith .............. Unincorporated areas of Smith County (18–06–2029P). Tarrant ........... City of Fort Worth (18– 06–3021P). Tarrant ........... City of Haslet (18–06– 2131P). Virginia: Stafford ... Unincorporated areas of Stafford County (18–03–1812P). Wyoming: Laramie Unincorporated areas of Laramie County (18–08–1199P). Chief executive officer of community Community map repository The Honorable Nathaniel Moran, Smith County Judge, 200 East Ferguson Street, Suite 100, Tyler, TX 75702. The Honorable Betsy Price, Mayor, City of Fort Worth, 200 Texas Street, Fort Worth, TX 76102. The Honorable Bob Golden, Mayor, City of Haslet, 101 Main Street, Haslet, TX 76052. Mr. Thomas C. Foley, Stafford County Administrator, P.O. Box 339, Stafford, VA 22555. The Honorable Linda Heath, Chair, Laramie County Board of Commissioners, 310 West 19th Street, Suite 300, Cheyenne, WY 82001. Smith County Road and Bridge Department, 1700 West Claude Street, Tyler, TX 75702. https://msc.fema.gov/portal/ advanceSearch. Jul. 15, 2019 ... 481185 City Hall, 200 Texas Street, Fort Worth, TX 76102. https://msc.fema.gov/portal/ advanceSearch. Jul. 15, 2019 ... 480596 Planning and Development Department, 101 Main Street, Haslet, TX 76052. https://msc.fema.gov/portal/ advanceSearch. Jul. 11, 2019 ... 480600 Stafford County Department of Code Administration, 1300 Courthouse Road, Stafford, VA 22554. https://msc.fema.gov/portal/ advanceSearch. Jun. 20, 2019 .. 510154 Laramie County Planning and Development Department, 3966 Archer Parkway, Cheyenne, WY 82009. https://msc.fema.gov/portal/ advanceSearch. Jul. 29, 2019 ... 560029 personal information provided. To avoid duplicate submissions, please use only one of the following methods to submit comments: (1) Online. Submit comments via the Federal eRulemaking Portal website at http://www.regulations.gov under eDocket ID number ICEB–2019–0003; (2) Mail: Submit written comments to DHS, ICE, Office of the Chief Information Officer (OCIO), PRA Clearance, Washington, DC 20536–5800. SUPPLEMENTARY INFORMATION: [FR Doc. 2019–08783 Filed 4–30–19; 8:45 am] BILLING CODE 9110–12–P DEPARTMENT OF HOMELAND SECURITY U.S. Immigration and Customs Enforcement [OMB Control Number 1653–0050] Agency Information Collection Activities; Extension of a Currently Approved Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery U.S. Immigration and Customs Enforcement, Department of Homeland Security. ACTION: 60-Day notice. AGENCY: In accordance with the Paperwork Reductions Act (PRA) of 1995 the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE) will submit the following Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and clearance. DATES: Comments are encouraged and will be accepted until July 1, 2019. ADDRESSES: All submissions received must include the OMB Control Number 1653–0050 in the body of the letter, the agency name and Docket ID ICEB–2019– 0003. All comments received will be posted without change to http:// www.regulations.gov, including any jbell on DSK30RV082PROD with NOTICES SUMMARY: VerDate Sep<11>2014 19:24 Apr 30, 2019 Jkt 247001 Online location of letter of map revision Comments Written comments and suggestions from the public and affected agencies concerning the proposed collection of information should address one or more of the following four points: (1) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agencies estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, PO 00000 Frm 00091 Fmt 4703 Sfmt 4703 Date of modification Community No. e.g., permitting electronic submission of responses. Overview of This Information Collection (1) Type of Information Collection: Extension of a Currently Approved Collection. (2) Title of the Form/Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. (3) Agency form number, if any, and the applicable component of the Department of Homeland Security sponsoring the collection: U.S. Immigration and Customs Enforcement. (4) Affected public who will be asked or required to respond, as well as a brief abstract: Primary: Individuals or Households; Farms; Business or other for-profit; Not-for-profit institutions; State, local or Tribal governments; The information collection garners qualitative customer and stakeholder feedback in an efficient and timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback provides insights into customer or stakeholder perceptions, experiences and expectations, provides an early warning of issues with service, or focuses attention on areas where communication, training or changes in E:\FR\FM\01MYN1.SGM 01MYN1 Federal Register / Vol. 84, No. 84 / Wednesday, May 1, 2019 / Notices operations might improve delivery of products or services. These collections allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It also allows feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance provides useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. (5) An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: 139,587 responses at 5 minutes (0.0833 hours) per response. (6) An estimate of the total public burden (in hours) associated with the collection: 11,586 annual burden hours. Dated: April 25, 2019. Scott Elmore, PRA Clearance Officer, Office of the Chief Information Officer, U.S. Immigration and Customs Enforcement, Department of Homeland Security. [FR Doc. 2019–08773 Filed 4–30–19; 8:45 am] BILLING CODE 9111–28–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT jbell on DSK30RV082PROD with NOTICES [Docket No. FR–6163–N–01] Mortgagee Review Board: Administrative Actions Office of the Assistant Secretary for Housing–Federal Housing Commissioner, Department of Housing and Urban Development (‘‘HUD’’). ACTION: Notice. AGENCY: VerDate Sep<11>2014 19:24 Apr 30, 2019 Jkt 247001 In compliance with Section 202(c)(5) of the National Housing Act, this notice advises of the cause and description of administrative actions taken by HUD’s Mortgagee Review Board against HUD-approved mortgagees. SUMMARY: 18565 2. American Financial Network, Inc., Brea, CA [Docket No. 17–1833–MR] I. Civil Money Penalties, Withdrawals of FHA Approval, Suspensions, Probations, and Reprimands Action: On April 26, 2018, the Board voted to accept a settlement agreement with American Financial Network, Inc. (‘‘AFN’’) that required AFN to pay a civil money penalty in the amount of $282,000 and to refrain from making any claim for insurance benefits and/or indemnify FHA for all losses associated with thirty-three FHA insured loans. The settlement did not constitute an admission of liability or fault. Cause: The Board took this action based on the following violations of HUD/FHA requirements alleged by HUD: AFN (a) employed an excluded party as a branch manager contemporaneous with that branch manager being subject to a five-year debarment; (b) failed to timely notify FHA both of a June 21, 2016 settlement with and imposition of sanctions by the Commonwealth of Virginia, State Corporation Commission, Commissioner of Financial Institutions and of a June 21, 2016 settlement with and imposition of sanctions by the Ohio Department of Commerce, Division of Financial Institutions, Consumer Finance Section in June 21, 2016; and (c) falsely certified to HUD that 33 loans originated during the period of the debarred branch manager’s employment were eligible for FHA insurance. 1. American Eagle Mortgage Company, LLC Lorain, Ohio [Docket No. 17–1859] 3. Bank34, Alamogordo, NM [Docket No. 17–1843–MR] Action: On October 27, 2017, the Board voted to accept a settlement agreement with American Eagle Mortgage Company, LLC (‘‘American Eagle’’) that required American Eagle to pay a civil money penalty in the amount of $11,650 and to refrain from making any claim for insurance benefits and/or indemnify FHA for all losses associated with one FHA insured loan. The settlement did not constitute an admission of liability or fault. Cause: The Board took this action based on the following violations of HUD/FHA requirements alleged by HUD: American Eagle failed to (a) calculate properly the maximum mortgage amount for a mortgage loan submitted for endorsement; (b) pay upfront mortgage insurance premiums to HUD for forty-seven FHA insurance mortgages within ten days of closing or the disbursement date; and (c) remit timely periodic mortgage insurance premiums to HUD or notify HUD within fifteen calendar days of the termination of the contract of mortgage insurance or of the sale of the mortgage loan for fourteen FHA insured loans. Action: On April 26, 2018, the Board voted to accept a settlement agreement with Bank34 that required Bank34 to pay a civil money penalty in the amount of $8,500 and to refrain from making any claim for insurance benefits and/or indemnify FHA for all losses associated with one FHA insured loan. The settlement did not constitute an admission of liability or fault. Cause: The Board took this action based on the following violations of HUD/FHA requirements alleged by HUD: Bank34 (a) failed to comply with a ‘‘case warning’’ prior to endorsing a loan for FHA insurance; and (b) fraudulently misrepresented that a loan had been manually underwritten by Bank34 when such underwriting was a condition for endorsement. FOR FURTHER INFORMATION CONTACT: Nancy A. Murray, Secretary to the Mortgagee Review Board, 451 Seventh Street SW, Room B–133/3150, Washington, DC 20410–8000; telephone (202) 708–2224 (this is not a toll-free number). Persons with hearing or speech impairments may access this number through TTY by calling the tollfree Federal Information Service at (800) 877–8339. Section 202(c)(5) of the National Housing Act (12 U.S.C. 1708(c)(5)) requires that HUD ‘‘publish a description of and the cause for administrative action against a HUDapproved mortgagee’’ by HUD’s Mortgagee Review Board (‘‘Board’’). In compliance with the requirements of Section 202(c)(5), this notice advises of actions that have been taken by the Board in its meetings from October 1, 2017 to November 14, 2018. SUPPLEMENTARY INFORMATION: PO 00000 Frm 00092 Fmt 4703 Sfmt 4703 4. Berkshire Bank, Pittsfield, MA [Docket No. 17–1894–MRT] Action: On April 26, 2018, the Board voted to accept a settlement agreement with Berkshire Bank (‘‘Berkshire’’) that required Berkshire to pay a civil money penalty in the amount of $28,559. Contemporaneous with this action, the Board voted to withdraw for one year E:\FR\FM\01MYN1.SGM 01MYN1

Agencies

[Federal Register Volume 84, Number 84 (Wednesday, May 1, 2019)]
[Notices]
[Pages 18564-18565]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-08773]


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DEPARTMENT OF HOMELAND SECURITY

U.S. Immigration and Customs Enforcement

[OMB Control Number 1653-0050]


Agency Information Collection Activities; Extension of a 
Currently Approved Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: U.S. Immigration and Customs Enforcement, Department of 
Homeland Security.

ACTION: 60-Day notice.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reductions Act (PRA) of 1995 
the Department of Homeland Security (DHS), U.S. Immigration and Customs 
Enforcement (ICE) will submit the following Information Collection 
Request (ICR) to the Office of Management and Budget (OMB) for review 
and clearance.

DATES: Comments are encouraged and will be accepted until July 1, 2019.

ADDRESSES: All submissions received must include the OMB Control Number 
1653-0050 in the body of the letter, the agency name and Docket ID 
ICEB-2019-0003. All comments received will be posted without change to 
http://www.regulations.gov, including any personal information 
provided. To avoid duplicate submissions, please use only one of the 
following methods to submit comments:
    (1) Online. Submit comments via the Federal eRulemaking Portal 
website at http://www.regulations.gov under e-Docket ID number ICEB-
2019-0003;
    (2) Mail: Submit written comments to DHS, ICE, Office of the Chief 
Information Officer (OCIO), PRA Clearance, Washington, DC 20536-5800.

SUPPLEMENTARY INFORMATION:

Comments

    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information should 
address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agencies estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Extension of a Currently 
Approved Collection.
    (2) Title of the Form/Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.
    (3) Agency form number, if any, and the applicable component of the 
Department of Homeland Security sponsoring the collection: U.S. 
Immigration and Customs Enforcement.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals or Households; Farms; 
Business or other for-profit; Not-for-profit institutions; State, local 
or Tribal governments; The information collection garners qualitative 
customer and stakeholder feedback in an efficient and timely manner, in 
accordance with the Administration's commitment to improving service 
delivery. By qualitative feedback we mean information that provides 
useful insights on perceptions and opinions, but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. This feedback provides insights into customer or 
stakeholder perceptions, experiences and expectations, provides an 
early warning of issues with service, or focuses attention on areas 
where communication, training or changes in

[[Page 18565]]

operations might improve delivery of products or services. These 
collections allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It also allows feedback to contribute directly to the improvement of 
program management. Feedback collected under this generic clearance 
provides useful information, but it will not yield data that can be 
generalized to the overall population. This type of generic clearance 
for qualitative information will not be used for quantitative 
information collections that are designed to yield reliably actionable 
results, such as monitoring trends over time or documenting program 
performance. Such data uses require more rigorous designs that address: 
The target population to which generalizations will be made, the 
sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential nonresponse bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: 139,587 
responses at 5 minutes (0.0833 hours) per response.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: 11,586 annual burden hours.

    Dated: April 25, 2019.
Scott Elmore,
PRA Clearance Officer, Office of the Chief Information Officer, U.S. 
Immigration and Customs Enforcement, Department of Homeland Security.
[FR Doc. 2019-08773 Filed 4-30-19; 8:45 am]
BILLING CODE 9111-28-P