Information Collection; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 18036-18037 [2019-08637]

Download as PDF 18036 Federal Register / Vol. 84, No. 82 / Monday, April 29, 2019 / Notices FEDERAL ELECTION COMMISSION Sunshine Act Meeting FEDERAL REGISTER CITATION NOTICE OF PREVIOUS ANNOUNCEMENT: 84 FR 16671 PREVIOUSLY ANNOUNCED TIME, DATE, AND PLACE OF THE MEETING: Thursday, April 25, 2019 at 10:00 a.m., 1050 First Street NE, Washington, DC (12th FLOOR). CHANGES IN THE MEETING: The following matters were also considered: Preliminary Discussion of Report on the Investigation into Russian Interference in the 2016 Presidential Election. Audit Division Recommendation Memorandum on the New Jersey Republican State Committee (A17–17). and Enforcement Act of 1989, as amended, notice is hereby given that the Appraisal Subcommittee (ASC) will meet in open session for its regular meeting: Location: Federal Reserve Board— International Square Location, 1850 K Street NW, Washington, DC 20006. Date: May 8, 2019. Time: 10:00 a.m. Status: Open. Reports Chairman Executive Director Delegated State Compliance Reviews Financial Manager Notation Vote Action and Discussion Items Judith Ingram, Press Officer, Telephone: (202) 694–1220. Approval of Minutes February 13, 2019 Open Session April 15, 2019 Special Meeting 2018 ASC Annual Report Dayna C. Brown, Secretary and Clerk of the Commission. How To Attend and Observe an ASC Meeting [FR Doc. 2019–08772 Filed 4–25–19; 4:15 pm] If you plan to attend the ASC Meeting in person, we ask that you send an email to meetings@asc.gov. You may register until close of business four business days before the meeting date. You will be contacted by the Federal Reserve Law Enforcement Unit on security requirements. You will also be asked to provide a valid governmentissued ID before being admitted to the Meeting. The meeting space is intended to accommodate public attendees. However, if the space will not accommodate all requests, the ASC may refuse attendance on that reasonable basis. The use of any video or audio tape recording device, photographing device, or any other electronic or mechanical device designed for similar purposes is prohibited at ASC Meetings. CONTACT PERSON FOR MORE INFORMATION: BILLING CODE 6715–01–P FEDERAL ELECTION COMMISSION Sunshine Act Meeting FEDERAL REGISTER CITATION NOTICE OF PREVIOUS ANNOUNCEMENT: 84 FR 16262 PREVIOUSLY ANNOUNCED TIME AND DATE OF THE MEETING: Tuesday, April 23, 2019 at 10:00 a.m. This meeting was continued on Thursday, April 25, 2019. * * * * * CHANGES IN THE MEETING: CONTACT PERSON FOR MORE INFORMATION: Judith Ingram, Press Officer, Telephone: (202) 694–1220. Dated: April 24, 2019. James R. Park, Executive Director. Laura E. Sinram, Deputy Secretary of the Commission. [FR Doc. 2019–08778 Filed 4–25–19; 4:15 pm] BILLING CODE 6700–01–P FEDERAL FINANCIAL INSTITUTIONS EXAMINATION COUNCIL khammond on DSKBBV9HB2PROD with NOTICES Appraisal Subcommittee Notice of Meeting Appraisal Subcommittee, Federal Financial Institutions Examination Council. ACTION: Notice of meeting. AGENCY: Description: In accordance with Section 1104 (b) of Title XI of the Financial Institutions Reform, Recovery, VerDate Sep<11>2014 16:56 Apr 26, 2019 Jkt 247001 FEDERAL RESERVE SYSTEM Change in Bank Control Notices; Acquisitions of Shares of a Bank or Bank Holding Company [Docket No. AS19–03] The notificants listed below have applied under the Change in Bank Control Act (‘‘Act’’) (12 U.S.C. 1817(j)) and § 225.41 of the Board’s Regulation Y (12 CFR 225.41) to acquire shares of a bank or bank holding company. The factors that are considered in acting on the notices are set forth in paragraph 7 of the Act (12 U.S.C. 1817(j)(7)). PO 00000 Frm 00043 Fmt 4703 Sfmt 4703 Board of Governors of the Federal Reserve System, April 24, 2019. Yao-Chin Chao, Assistant Secretary of the Board. [FR Doc. 2019–08586 Filed 4–26–19; 8:45 am] BILLING CODE P GENERAL SERVICES ADMINISTRATION [OMB Control No. 3090–0297; Docket No. 2019–0001; Sequence No. 12] Information Collection; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery General Services Administration (GSA). ACTION: Notice of request for an extension to an existing OMB clearance. AGENCY: Under the provisions of the Paperwork Reduction Act, the Regulatory Secretariat Division will be submitting to the Office of Management and Budget (OMB) a request to review and approve an extension of a previously approved information collection requirement regarding the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. DATES: Submit comments on or before June 28, 2019. ADDRESSES: Submit comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: Office of Information and Regulatory Affairs of OMB, Attention: Desk Officer for GSA, Room 10236, NEOB, Washington, DC 20503. SUMMARY: [FR Doc. 2019–08597 Filed 4–26–19; 8:45 am] BILLING CODE 6715–01–P The notices are available for immediate inspection at the Federal Reserve Bank indicated. The notices also will be available for inspection at the offices of the Board of Governors. Interested persons may express their views in writing to the Reserve Bank indicated for that notice or to the offices of the Board of Governors. Comments must be received not later than May 14, 2019. A. Federal Reserve Bank of Chicago (Colette A. Fried, Assistant Vice President) 230 South LaSalle Street, Chicago, Illinois 60690–1414: 1. William H. Davis, Fairview Park, Ohio, individually, and acting in concert with William A. Minnich, Lakewood, Ohio; to acquire voting shares of Anchor Bancorporation, Inc., and thereby indirectly acquire shares of Anchor State Bank, both of Anchor, Illinois. E:\FR\FM\29APN1.SGM 29APN1 Federal Register / Vol. 84, No. 82 / Monday, April 29, 2019 / Notices Additionally submit a copy to GSA by any of the following methods: • Regulations.gov: http:// www.regulations.gov. Submit comments via the Federal eRulemaking portal by searching for ‘‘Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ Select the link ‘‘Submit a Comment’’ that corresponds with ‘‘Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ Follow the instructions provided at the ‘‘Submit a Comment’’ screen. Please include your name, company name (if any), and ‘‘Information Collection 3090–0297’’ on your attached document. • Mail: General Services Administration, Regulatory Secretariat Division (MVCB), 1800 F Street NW, Washington, DC 20405. Attn: Ms. Mandell/IC 3090–0297, Generic Clearance. Instructions: Please submit comments only and cite Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence related to this collection. Comments received generally will be posted without change to http:// www.regulations.gov, including any personal and/or business confidential information provided. To confirm receipt of your comment(s), please check www.regulations.gov, approximately two to three days after submission to verify posting (except allow 30 days for posting of comments submitted by mail). FOR FURTHER INFORMATION CONTACT: Ms. Anahita Reilly, Office of Customer Experience, GSA, at 202–714–9421, or via email at customer.experience@ gsa.gov. SUPPLEMENTARY INFORMATION: khammond on DSKBBV9HB2PROD with NOTICES A. Purpose The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention VerDate Sep<11>2014 16:56 Apr 26, 2019 Jkt 247001 on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The Digital Government Strategy released by the White House in May, 2012 drives agencies to have a more customercentric focus. Because of this, GSA anticipates an increase in requests to use this generic clearance, as the plan states that: A customer-centric principle charges us to do several things: Conduct research to understand the customer’s business, needs and desires; ‘‘make content more broadly available and accessible and present it through multiple channels in a program-and device-agnostic way; make content more accurate and understandable by maintaining plain language and content freshness standards; and offer easy paths for feedback to ensure we continually improve service delivery. The customer-centric principle holds true whether our customers are internal (e.g., the civilian and military federal workforce in both classified and unclassified environments) or external (e.g., individual citizens, businesses, research organizations, and state, local, and tribal governments).’’ PO 00000 Frm 00044 Fmt 4703 Sfmt 4703 18037 B. Annual Reporting Burden Respondents: 208,075. Responses per Respondent: 1. Total Annual Responses: 208,075. Hours per response: 3.8385 minutes. Total Burden hours: 13,289. C. Public Comments Public comments are particularly invited on: Whether this collection of information is necessary and whether it will have practical utility; whether our estimate of the public burden of this collection of information is accurate, and based on valid assumptions and methodology; ways to enhance the quality, utility, and clarity of the information to be collected. Obtaining Copies of Proposals: Requesters may obtain a copy of the information collection documents from the General Services Administration, Regulatory Secretariat Division (MVCB), 1800 F Street NW, Washington, DC 20405, telephone 202–501–4755. Please cite OMB Control No. 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence. Dated: April 24, 2019. David A. Shive, Chief Information Officer. [FR Doc. 2019–08637 Filed 4–26–19; 8:45 am] BILLING CODE 6820–34–P DEPARTMENT OF DEFENSE GENERAL SERVICES ADMINISTRATION NATIONAL AERONAUTICS AND SPACE ADMINISTRATION [OMB Control No. 9000–0058; Docket No. 2019–0003; Sequence No. 19] Information Collection; Schedules for Construction Contracts Department of Defense (DOD), General Services Administration (GSA), and National Aeronautics and Space Administration (NASA). ACTION: Notice of request for comments. AGENCY: In accordance with the Paperwork Reduction Act of 1995 and the Office of Management and Budget (OMB) regulations, the FAR Council invites the public to comment upon a renewal concerning advanced payments. SUMMARY: Submit comments on or before: June 28, 2019. ADDRESSES: The FAR Council invites interested persons to submit comments on this collection by either of the following methods: DATES: E:\FR\FM\29APN1.SGM 29APN1

Agencies

[Federal Register Volume 84, Number 82 (Monday, April 29, 2019)]
[Notices]
[Pages 18036-18037]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-08637]


=======================================================================
-----------------------------------------------------------------------

GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0297; Docket No. 2019-0001; Sequence No. 12]


Information Collection; General Services Administration 
Acquisition Regulation; Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: General Services Administration (GSA).

ACTION: Notice of request for an extension to an existing OMB 
clearance.

-----------------------------------------------------------------------

SUMMARY: Under the provisions of the Paperwork Reduction Act, the 
Regulatory Secretariat Division will be submitting to the Office of 
Management and Budget (OMB) a request to review and approve an 
extension of a previously approved information collection requirement 
regarding the Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery.

DATES: Submit comments on or before June 28, 2019.

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden to: Office of Information and Regulatory Affairs 
of OMB, Attention: Desk Officer for GSA, Room 10236, NEOB, Washington, 
DC 20503.

[[Page 18037]]

Additionally submit a copy to GSA by any of the following methods:
     Regulations.gov: http://www.regulations.gov. Submit 
comments via the Federal eRulemaking portal by searching for 
``Information Collection 3090-0297, Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.'' Select 
the link ``Submit a Comment'' that corresponds with ``Information 
Collection 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery.'' Follow the 
instructions provided at the ``Submit a Comment'' screen. Please 
include your name, company name (if any), and ``Information Collection 
3090-0297'' on your attached document.
     Mail: General Services Administration, Regulatory 
Secretariat Division (MVCB), 1800 F Street NW, Washington, DC 20405. 
Attn: Ms. Mandell/IC 3090-0297, Generic Clearance.
    Instructions: Please submit comments only and cite Information 
Collection 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, in all correspondence 
related to this collection. Comments received generally will be posted 
without change to http://www.regulations.gov, including any personal 
and/or business confidential information provided. To confirm receipt 
of your comment(s), please check www.regulations.gov, approximately two 
to three days after submission to verify posting (except allow 30 days 
for posting of comments submitted by mail).

FOR FURTHER INFORMATION CONTACT: Ms. Anahita Reilly, Office of Customer 
Experience, GSA, at 202-714-9421, or via email at 
[email protected].

SUPPLEMENTARY INFORMATION:

A. Purpose

    The information collection activity will garner qualitative 
customer and stakeholder feedback in an efficient, timely manner, in 
accordance with the Administration's commitment to improving service 
delivery. By qualitative feedback we mean information that provides 
useful insights on perceptions and opinions, but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study.
    This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance.
    Such data uses require more rigorous designs that address: The 
target population to which generalizations will be made, the sampling 
frame, the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study.
    Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results. The 
Digital Government Strategy released by the White House in May, 2012 
drives agencies to have a more customer-centric focus. Because of this, 
GSA anticipates an increase in requests to use this generic clearance, 
as the plan states that: A customer-centric principle charges us to do 
several things: Conduct research to understand the customer's business, 
needs and desires; ``make content more broadly available and accessible 
and present it through multiple channels in a program-and device-
agnostic way; make content more accurate and understandable by 
maintaining plain language and content freshness standards; and offer 
easy paths for feedback to ensure we continually improve service 
delivery.
    The customer-centric principle holds true whether our customers are 
internal (e.g., the civilian and military federal workforce in both 
classified and unclassified environments) or external (e.g., individual 
citizens, businesses, research organizations, and state, local, and 
tribal governments).''

B. Annual Reporting Burden

    Respondents: 208,075.
    Responses per Respondent: 1.
    Total Annual Responses: 208,075.
    Hours per response: 3.8385 minutes.
    Total Burden hours: 13,289.

C. Public Comments

    Public comments are particularly invited on: Whether this 
collection of information is necessary and whether it will have 
practical utility; whether our estimate of the public burden of this 
collection of information is accurate, and based on valid assumptions 
and methodology; ways to enhance the quality, utility, and clarity of 
the information to be collected.
    Obtaining Copies of Proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory Secretariat Division (MVCB), 1800 F Street 
NW, Washington, DC 20405, telephone 202-501-4755. Please cite OMB 
Control No. 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, in all correspondence.

    Dated: April 24, 2019.
David A. Shive,
Chief Information Officer.
[FR Doc. 2019-08637 Filed 4-26-19; 8:45 am]
BILLING CODE 6820-34-P