Agency Information Collection Activities: Proposed Collection; Comment Request-Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 16239-16240 [2019-07811]

Download as PDF 16239 Notices Federal Register Vol. 84, No. 75 Thursday, April 18, 2019 This section of the FEDERAL REGISTER contains documents other than rules or proposed rules that are applicable to the public. Notices of hearings and investigations, committee meetings, agency decisions and rulings, delegations of authority, filing of petitions and applications and agency statements of organization and functions are examples of documents appearing in this section. DEPARTMENT OF AGRICULTURE Food and Nutrition Service Agency Information Collection Activities: Proposed Collection; Comment Request—Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Food and Nutrition Service, USDA. ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995, this notice invites the general public and other public agencies to comment on this proposed information collection. This collection is an extension, without change, of a currently approved collection to collect qualitative customer and stakeholder feedback in an efficient and timely manner. The Food and Nutrition Service created this generic information collection in 2016 as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. DATES: Written comments must be received on or before June 17, 2019. ADDRESSES: Comments are invited on: (1) Whether the proposed collection of information is necessary for the proper performance of the Agency’s functions, including whether the information will have practical utility; (2) the accuracy of the Agency’s estimate of the proposed information collection burden, including the validity of the methodology and assumptions used; (3) ways to enhance the quality, utility and clarity of the information to be collected; and (4) ways to minimize the burden of the collection of information on those who are to respond, including use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. jbell on DSK30RV082PROD with NOTICES SUMMARY: VerDate Sep<11>2014 17:37 Apr 17, 2019 Jkt 247001 Comments may be sent to Kelly Stewart, Planning & Regulatory Affairs Office, Office of Policy Support, 3101 Park Center Drive, Alexandria, VA 22302. Comments will also be accepted through the Federal eRulemaking Portal. Go to http://www.regulations.gov, and follow the online instructions for submitting comments electronically. All responses to this notice will be summarized and included in the request for Office of Management and Budget (OMB) approval. All comments will also become a matter of public record. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of this information collection should be directed to Kelly Stewart, Planning & Regulatory Affairs Office, Office of Policy Support, 3101 Park Center Drive, Alexandria, VA 22302; 703–305–2425. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track). OMB Number: 0584–0611. Expiration Date: September 30, 2019. Type of Request: Extension, without change, of a currently approved information collection. Abstract: The proposed information collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient and timely manner. By ‘‘qualitative feedback,’’ we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys yielding quantitative results that can be generalized to the population. This feedback will continue to, (1) provide insights into customer or stakeholder perceptions, experiences and expectations, (2) provide an early warning of issues with service and, (3) focus attention on areas where communication, training or changes in operations might improve delivery of products or services. This collection allows for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It also allows feedback to contribute directly to the improvement of program management. The solicitation of feedback targets areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses PO 00000 Frm 00001 Fmt 4703 Sfmt 4703 are assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the Agency’s services will be unavailable. The Agency will continue to only submit a collection for approval under this generic clearance if it meets the following conditions: • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; • Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; • Personally identifiable information (PII) is collected only to the extent necessary and is not retained; • Information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency; • Information gathered will not be used for the purpose of substantially informing influential policy decisions; and • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data usage require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power E:\FR\FM\18APN1.SGM 18APN1 16240 Federal Register / Vol. 84, No. 75 / Thursday, April 18, 2019 / Notices calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections do not result in any new system of records containing privacy information and does not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. A variety of instruments and platforms are used to collect information from respondents. The annual burden hours requested (30,000) are based on the number of collections we expect to conduct over the requested period for this clearance. ESTIMATED ANNUAL REPORTING BURDEN Number of respondents Type of collection Hours per response Total hours Customer Feedback Surveys .......................................................................... Comment Cards ............................................................................................... Focus Groups .................................................................................................. 15,000 7,500 7,500 1 1 1 1 1 1 15,000 7,500 7,500 Total .......................................................................................................... 30,000 1 1 30,000 Annual Reporting Burden Estimates Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Estimated Number of Respondents: 30,000. Estimated Number of Responses per Respondent: 1. Estimated Annual responses: 30,000. Estimated time per response: 60 minutes. Burden hours: 30,000. Dated: March 29, 2019. Brandon Lipps, Administrator, Food and Nutrition Service. [FR Doc. 2019–07811 Filed 4–17–19; 8:45 am] BILLING CODE 3410–30–P DEPARTMENT OF AGRICULTURE Forest Service habitat, and associated species management. Comments concerning the scope of the analysis must be received by May 20, 2019. The Draft EIS is expected in October 2019, and the Final EIS is expected May 2020. DATES: Please submit comments via one of the following methods: 1. Public participation portal (preferred): https://cara.ecosystemmanagement.org/Public// CommentInput?Project=55479. 2. Mail: Thunder Basin Plan Amendment Comments, Thunder Basin National Grassland Supervisor’s Office, 2468 Jackson St., Laramie, WY 82070. All comments, including names and addresses when provided, are placed in the record and are available for public inspection. ADDRESSES: FOR FURTHER INFORMATION CONTACT: Medicine Bow-Routt National Forests and Thunder Basin National Grassland; WY; Thunder Basin National Grassland Plan Amendment Forest Service, USDA. Notice of intent to prepare an environmental impact statement. AGENCY: ACTION: The Thunder Basin National Grassland (Grassland) will prepare an environmental impact statement (EIS) for the 2020 Thunder Basin National Grassland Plan Amendment. The Grassland proposes to amend prairie dog management direction in the Land and Resource Management Plan, including changes to management area boundaries and changes to grasslandwide, geographic area, and management area plan components that pertain to prairie dogs, short-stature prairie SUMMARY: jbell on DSK30RV082PROD with NOTICES Annual frequency per response VerDate Sep<11>2014 17:37 Apr 17, 2019 Jkt 247001 Monique Nelson at 307–275–0956 or email monique.nelson@usda.gov. Individuals who use telecommunication devices for the deaf (TDD) may call the Federal Information Relay Service (FIRS) at 1–800–877–8339 between 8 a.m. and 8 p.m., Eastern Time, Monday through Friday. The Forest Service proposes to amend the Thunder Basin National Grassland Land and Resource Management Plan. Substantive requirements of the 2012 Planning Rule (36 CFR 219) that are likely to be directly related and therefore applicable to the amendment are 219.8(a) and (b), ecological and social and economic sustainability; 219.9, diversity of plant and animal communities; and 219.10(a), integrated resource management for ecosystem services and multiple use. SUPPLEMENTARY INFORMATION: PO 00000 Frm 00002 Fmt 4703 Sfmt 4703 Purpose and Need for Action The purpose of this project is to amend the Thunder Basin National Grassland Land and Resource Management Plan to better balance prairie dog colony conservation and control with other Grassland uses. Specifically, an amendment is needed to: • Refocus management in Management Area 3.63, ‘‘Black-footed ferret reintroduction Habitat,’’ to emphasize rangelands with short-stature vegetation that provide for multiple uses, including providing habitat for prairie dogs and associated species and providing livestock forage. • Delineate more logical boundaries for Management Area 3.63, for example by strategically using natural topographic and hydrologic barriers and incorporating boundary management zones. • Increase the availability of management options for prairie dog colony conservation and control, including allowing lethal prairie dog control within Management Area 3.63. • More effectively manage prairie dog colony encroachment from the National Grassland onto private and state land. Encroachment concerns include public health, agricultural production, and land values. • Align with the Wyoming Game and Fish Department ‘‘Wyoming Blackfooted Ferret Management Plan’’ (2018). • Ensure management direction identifies habitat requirements needed to support viable populations of prairie dogs and associated species, such as mountain plover, burrowing owl, and swift fox, and that management would not preclude future reintroduction of black-footed ferret. E:\FR\FM\18APN1.SGM 18APN1

Agencies

[Federal Register Volume 84, Number 75 (Thursday, April 18, 2019)]
[Notices]
[Pages 16239-16240]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-07811]


========================================================================
Notices
                                                Federal Register
________________________________________________________________________

This section of the FEDERAL REGISTER contains documents other than rules 
or proposed rules that are applicable to the public. Notices of hearings 
and investigations, committee meetings, agency decisions and rulings, 
delegations of authority, filing of petitions and applications and agency 
statements of organization and functions are examples of documents 
appearing in this section.

========================================================================


Federal Register / Vol. 84, No. 75 / Thursday, April 18, 2019 / 
Notices

[[Page 16239]]



DEPARTMENT OF AGRICULTURE

Food and Nutrition Service


Agency Information Collection Activities: Proposed Collection; 
Comment Request--Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Food and Nutrition Service, USDA.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice invites the general public and other public agencies to comment 
on this proposed information collection. This collection is an 
extension, without change, of a currently approved collection to 
collect qualitative customer and stakeholder feedback in an efficient 
and timely manner. The Food and Nutrition Service created this generic 
information collection in 2016 as part of a Federal Government-wide 
effort to streamline the process for seeking feedback from the public 
on service delivery.

DATES: Written comments must be received on or before June 17, 2019.

ADDRESSES: Comments are invited on: (1) Whether the proposed collection 
of information is necessary for the proper performance of the Agency's 
functions, including whether the information will have practical 
utility; (2) the accuracy of the Agency's estimate of the proposed 
information collection burden, including the validity of the 
methodology and assumptions used; (3) ways to enhance the quality, 
utility and clarity of the information to be collected; and (4) ways to 
minimize the burden of the collection of information on those who are 
to respond, including use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Comments may be sent to Kelly Stewart, Planning & Regulatory 
Affairs Office, Office of Policy Support, 3101 Park Center Drive, 
Alexandria, VA 22302. Comments will also be accepted through the 
Federal eRulemaking Portal. Go to http://www.regulations.gov, and 
follow the online instructions for submitting comments electronically.
    All responses to this notice will be summarized and included in the 
request for Office of Management and Budget (OMB) approval. All 
comments will also become a matter of public record.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of this information collection should be directed to Kelly 
Stewart, Planning & Regulatory Affairs Office, Office of Policy 
Support, 3101 Park Center Drive, Alexandria, VA 22302; 703-305-2425.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery (Fast Track).
    OMB Number: 0584-0611.
    Expiration Date: September 30, 2019.
    Type of Request: Extension, without change, of a currently approved 
information collection.
    Abstract: The proposed information collection activity provides a 
means to garner qualitative customer and stakeholder feedback in an 
efficient and timely manner. By ``qualitative feedback,'' we mean 
information that provides useful insights on perceptions and opinions, 
but are not statistical surveys yielding quantitative results that can 
be generalized to the population. This feedback will continue to, (1) 
provide insights into customer or stakeholder perceptions, experiences 
and expectations, (2) provide an early warning of issues with service 
and, (3) focus attention on areas where communication, training or 
changes in operations might improve delivery of products or services. 
This collection allows for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It also allows feedback to contribute directly to the improvement of 
program management.
    The solicitation of feedback targets areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses are assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will continue to only submit a collection for approval 
under this generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data usage require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power

[[Page 16240]]

calculations that justify the proposed sample size, the expected 
response rate, methods for assessing potential non-response bias, the 
protocols for data collection, and any testing procedures that were or 
will be undertaken prior to fielding the study. Depending on the degree 
of influence the results are likely to have, such collections may still 
be eligible for submission for other generic mechanisms that are 
designed to yield quantitative results. As a general matter, 
information collections do not result in any new system of records 
containing privacy information and does not ask questions of a 
sensitive nature, such as sexual behavior and attitudes, religious 
beliefs, and other matters that are commonly considered private.
    A variety of instruments and platforms are used to collect 
information from respondents. The annual burden hours requested 
(30,000) are based on the number of collections we expect to conduct 
over the requested period for this clearance.

                                        Estimated Annual Reporting Burden
----------------------------------------------------------------------------------------------------------------
                                                                      Annual
               Type of collection                    Number of     frequency per     Hours per      Total hours
                                                    respondents      response        response
----------------------------------------------------------------------------------------------------------------
Customer Feedback Surveys.......................          15,000               1               1          15,000
Comment Cards...................................           7,500               1               1           7,500
Focus Groups....................................           7,500               1               1           7,500
                                                 ---------------------------------------------------------------
    Total.......................................          30,000               1               1          30,000
----------------------------------------------------------------------------------------------------------------

Annual Reporting Burden Estimates

    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Estimated Number of Respondents: 30,000.
    Estimated Number of Responses per Respondent: 1.
    Estimated Annual responses: 30,000.
    Estimated time per response: 60 minutes.
    Burden hours: 30,000.

    Dated: March 29, 2019.
Brandon Lipps,
Administrator, Food and Nutrition Service.
[FR Doc. 2019-07811 Filed 4-17-19; 8:45 am]
 BILLING CODE 3410-30-P