Agency Information Collection Activities: How States Safeguard SNAP Participant Personally Identifiable Information, 10025-10030 [2019-05080]
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Federal Register / Vol. 84, No. 53 / Tuesday, March 19, 2019 / Notices
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[FR Doc. 2019–05073 Filed 3–18–19; 8:45 am]
BILLING CODE 3410–34–P
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
Agency Information Collection
Activities: How States Safeguard SNAP
Participant Personally Identifiable
Information
Food and Nutrition Service
(FNS), United States Department of
Agriculture (USDA).
ACTION: Notice.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995, this
notice invites the general public and
other public agencies to comment on
this proposed information collection.
This is a new information collection.
The Supplemental Nutrition Assistance
Program (SNAP) is the largest domestic
nutrition assistance program in the
SUMMARY:
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17:54 Mar 18, 2019
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United States, having served
approximately 20.1 million low-income
households in 2018, with $60.1 billion
in benefits provided during that time.
Section 11(e)(8) of the Food,
Conservation, and Energy Act of 2008
requires that these millions of
households must submit personally
identifiable information (PII) in order to
receive SNAP benefits. PII includes
information that directly identifies
individuals, such as individuals’ names
and Social Security numbers, as well as
information like home addresses, which
can be used to deduce the identity of an
individual. While State agencies (SAs)
implement policies to safeguard SNAP
PII, little is systematically known about
the policies and practices that SAs have
in place. Accordingly, FNS wants to
assess the ways that States safeguard
SNAP PII and identify best practices to
protect such information.
DATES: Written comments on this notice
must be received on or before May 20,
2019.
ADDRESSES: Comments are invited on (a)
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information has practical utility; (b) the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions that
were used; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (d)
ways to minimize the burden of the
collection of information on those who
are to respond, including the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Comments may be sent to: Jenny
Laster Genser, Office of Policy Support,
U.S. Department of Agriculture, Food
and Nutrition Service, 3101 Park Center
Drive, Room 1014, Alexandria, VA
22302. Comments may also be
submitted via fax to the attention of
Jenny Laster Genser at 703–305–2576 or
via email to jenny.genser@fns.usda.gov.
Comments will also be accepted through
the Federal eRulemaking Portal. Go to
https://www.regulations.gov and follow
the online instructions for submitting
comments electronically.
All written comments will be open for
public inspection at FNS offices during
regular business hours (8:30 a.m. to 5:00
p.m. Eastern Time, Monday through
Friday) at 3101 Park Center Drive, Room
1014, Alexandria, VA 22302.
All responses to this notice will be
summarized and included in the request
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10025
for Office of Management and Budget
approval. All comments will be a matter
of public record.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Jenny Laster
Genser at 703–305–2559.
SUPPLEMENTARY INFORMATION:
Title: How States Safeguard SNAP
Participant Personally Identifiable
Information.
OMB Number: 0584–NEW.
Expiration Date of Approval: Not yet
determined.
Type of Information Collection
Request: New Collection.
Abstract: Supplemental Nutrition
Assistance Program (SNAP) benefits are
funded by the Federal Government
through the U.S. Department of
Agriculture (USDA) Food and Nutrition
Service (FNS). FNS and State SNAP
agencies (SAs) share responsibility for
program administration and associated
administrative expenses. As part of their
administrative responsibilities, SAs are
required to ensure that all personally
identifiable information (PII) provided
by SNAP applicants and participants is
properly safeguarded and secure. SAs
develop security plans as part of their
Advanced Planning Document (OMB
number 0584–0083, expires 7/30/2020),
which is required in order for the SA to
obtain federal funding for information
systems updates.
No known breaches of SNAP data
have occurred to date. However, the
following circumstances suggest a need
for more focus on data security: (1) The
growing amount of data stored by SAs
(and by the Federal Government as a
whole); (2) the degree to which PII is
shared or matched with data from
multiple State and Federal agencies,
with a wide variety of matches required
by statute; and (3) the increasingly
sophisticated methods for breaching
datasets. These trends, in combination
with limited resources for many SAs,
may have left many States vulnerable to
data security breaches. The contexts in
which SAs must operate (for example,
outdated computer systems) may also
contribute to inadequate levels of PII
security. Because little is known about
the security protocols, policies, and
procedures that SAs implement in
protecting PII, FNS seeks to examine
how States are currently protecting
SNAP applicant/participant PII that is
submitted in SNAP applications and
maintained in SNAP caseload files.
This study has five main objectives:
(1) Describe legislation, regulations, and
policies that address how participants’
PII must be safeguarded; (2) describe
methods that can be used to safeguard
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Federal Register / Vol. 84, No. 53 / Tuesday, March 19, 2019 / Notices
PII; (3) describe how States currently
safeguard participants’ PII; (4) examine
the consistency of safeguarding
practices across States; and (5) provide
recommendations to States to improve
safeguarding of PII.
The study will draw on the following
primary data sources:
D A web-based survey of all 53 SA
SNAP Directors and other relevant SA
staff, which will obtain information on
safeguarding methods and current
processes required to address research
questions under Objectives 2, 3, and 4.
The survey respondents will also
include up to two State information
technology (IT) and/or data/program
analysts in each of the 53 SAs to
provide technical information that the
SA Director may not know. The survey
is expected to take a cumulative total of
1 hour to complete across the three
respondents.
D Semi-structured, 1-hour telephone
interviews with five industry experts
who will provide broader views of PII
protection in private-sector companies
and in other public agencies (business
or not-for-profit), which will clarify both
private-industry and public-sector
benchmarks for information security,
thereby informing Objectives 1, 2, and 5.
D In-depth, semi-structured telephone
interviews (expected to be 1 hour long)
with five SA SNAP Directors in five
States that have been identified as
strong examples of best practices for
protecting PII. The interviews will also
include the same two State IT and data/
program analysts who responded to the
web survey, again to provide technical
information that the SA SNAP Director
may not know. Selection of these States
will be based on the discussions with
industry experts and on analysis of the
web survey. These interviews will
provide information relevant to
Objective 5.
Secondary information sources will
include laws, regulations, policies, and
FNS guidance materials, which will be
used to address Objective 1 research
questions.
FNS will use the information
collected to provide information to SAs
on ways they can improve how they
safeguard SNAP PII. SAs may have
developed innovative and cost-effective
methods that can be shared with other
States. In addition, information from
this study will provide insight into the
various constraints SAs face in their
efforts to maintain PII protection. By
further understanding these constraints,
future policies and regulations can
support SAs in maintaining adequate
protection.
Affected Public: State governments
(SA SNAP Directors, SA IT staff, and SA
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data/program analysts) and Business or
Not-for-Profit Private/Commercial
Industry (industry experts).
Estimated Number of Respondents:
(169 in total, with 164 respondents, and
5 nonrespondents). Estimates of
respondent burden account for the fact
that multiple staff may need to be
consulted for SAs to address all of the
topics explored in the web survey and
also (for those selected) in the
exemplary SA interviews. The total
estimated number of respondents for the
web-based survey is 53 SA SNAP
Directors, 53 SA IT staff, and 53 SNAP
program/data analysts, and 5 businesssector respondents for the industry
expert interviews. The semi-structured
interviews with five exemplary SAs are
assumed to be with the same staff who
completed the web survey for these
States, so they are not considered
additional respondents.
The estimated number of respondents
for the web survey and interviews are as
follows:
(1) SA Web Survey: The sample for
this collection includes all 53 SA SNAP
Directors (50 U.S. States, 2 U.S.
Territories, and the District of
Columbia); 53 SA IT staff; and 53 SA
data/program analysts, all of whom are
expected to respond. To make response
as easy as possible, the study team will
send biweekly email reminders
throughout the data collection period
(14 weeks) to SAs that have not yet
responded. If an SA has not responded
within 6 weeks, the study team will
then reach out via telephone reminder
calls in the weeks between emails. The
initial mailing will encourage the SA
Director to assign parts of the
instrument that require detailed IT or
security expertise to other staff
members, as appropriate, simply by
forwarding the original email containing
the link to the survey. On the study
team’s behalf, the SA SNAP Director
will send the survey to up to two senior
IT staff or data/program analysts. The
survey’s estimated duration of 1 hour
will be split evenly across the three
respondents (20 minutes or .33 hour
each). The study team will offer
resources in the form of telephone and
email help desks to provide quick
answers to any questions (including
problems with survey access), along
with answers to frequently asked
questions (FAQs) that will be accessible
from within the survey or separately. As
SA Directors submit surveys, an
automated process will check the
quality and completeness of each
survey, allowing the study team to
recontact the respondents promptly, if
necessary. Total respondents = 159,
assuming full cooperation by SAs.
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(2) Business: Industry Expert
Interviews: The sample for this
collection will initially include up to 10
industry experts, selected using
snowball sampling based on the experts’
knowledge of IT, SNAP data collection
and management, and privacy
protection standards and practices. The
study team will prioritize the list of
experts, and study team recruiters will
proceed down the list in order until five
experts have agreed to participate. The
study team will conduct these
interviews by telephone, so follow-up
calls generally will not be needed. The
team expects to contact no more than 10
individuals (5 respondents and up to 5
nonrespondents).
(3) Exemplary SA Interviews: The
sample for this collection includes up to
seven SA SNAP Directors. When five
SA SNAP Directors agree to participate,
they will be supported during the
interview by up to two SNAP senior IT
staff or data/program analysts. These
staff are assumed to be the same
individuals who previously completed
the web survey. The five exemplary SAs
will be selected using information
gathered through the web survey and
industry expert interviews. The
assumption is that obtaining
cooperation among SAs called
‘‘exemplary’’ will only require contacts
with seven SAs to obtain five exemplary
SA interviews. The study team will
conduct these interviews by telephone
conference call, with all respondents
from a given SA participating jointly or
in another, similar format. The number
of respondents will be unchanged, since
all are assumed to have participated in
the web survey. The number of
nonrespondents is expected to be no
more than two, but they also are
assumed to have participated in the web
survey.
Estimated Total Number of
Respondents: 169 across the 3 data
collection efforts. The total number of
respondents contacted will be 159 for
the web survey (53 SAs with up to 3
respondents each) and, at most, 5
respondents (and 5 nonrespondents) for
the industry expert interviews. The
number of respondents contacted for the
exemplary SA interviews is 7 SA SNAP
Directors (out of which 2 are
nonrespondents), and 10 staff for the 5
directors who agree to the interview. For
all individuals contacted, it is assumed
that the respondents will be the same
individuals who are responding to the
web survey, so they are not included in
the total.
Estimated Number of Responses per
Respondent: 4.71. SA SNAP Director
respondents will be asked to complete
the web survey one time. Each SA
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SNAP Director may receive up to 8
follow-up/reminder emails and up to 6
reminder phone calls until the target of
53 respondents is reached. After
completing the survey, there may be up
to three brief additional contacts—two
for questions and one for a thank-you
email.
The five SA SNAP Directors selected
to participate in the exemplary SA
interviews will be interviewed one time.
The five selected SA SNAP Directors
may receive up to three invitation and
follow-up emails and up to two
reminder phone calls to confirm the
time of the planned interview until the
target of five respondents is reached.
The five industry experts who agree to
participate in the industry expert
interviews will be interviewed one time.
Ten selected experts may receive up to
three invitation/recruiting emails and
up to two reminder phone calls to
confirm the time of the planned
interview, until the target of five
respondents is reached. All who
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17:54 Mar 18, 2019
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participate will receive thank-you
emails.
For the exemplary SA interviews,
there is a total of six pre- and postinterview responses in addition to the
interview. (We assume that only one of
the staff attending the exemplary SA
interview will receive the contacts
before and after the interview.)
Estimated Total Annual Responses:
796. All 53 SA SNAP Directors will
complete the web survey with up to 106
others assisting them, with up to 13
reminders before the survey is
completed and up to 3 contacts
afterwards. Up to 7 SA SNAP Directors
will be recruited to reach five SA SNAP
Directors for the exemplary SA
interviews, but the study team does not
count these five as respondents because
they are expected to have completed the
web survey earlier. Additionally, 10
industry experts will be recruited for the
industry expert interviews until the
target of 5 respondents is reached. Both
types of semi-structured interviews may
involve as many as five contacts to
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10027
arrange the interview and one postinterview contact (thank-you email). We
also include burden on nonrespondents
from receiving and reading the various
recruiting contacts (emails or phone
calls).
Estimated Time per Response: 0.14
hours. The estimated time per web
survey response is 1 hour. The
estimated time per interview is 1 hour.
The estimated time will vary depending
on the type of contact and will range
from 2 minutes (0.03 hours) to 3 hours
(when three staff participate in a 1-hour
interview). The following table outlines
the estimated total annual burden for
each type of respondent and for
nonrespondents.
Estimated Total Annual Burden on
Respondents: The annual reporting
burden is estimated to be 108.76 hours.
Dated: March 7, 2019.
Brandon Lipps,
Administrator, Food and Nutrition Service.
BILLING CODE 3410–30–P
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EN19MR19.002
0.14
169
796
4.71
Estimated Time Per Response
Number of Respondents
Estimated Total Annual Responses
Estimated Number of Responses Per Respondent
5
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Federal Register / Vol. 84, No. 53 / Tuesday, March 19, 2019 / Notices
[FR Doc. 2019–05080 Filed 3–18–19; 8:45 am]
BILLING CODE 3410–30–C
COMMISSION ON CIVIL RIGHTS
Notice of Public Meeting of the
Michigan Advisory Committee
U.S. Commission on Civil
Rights.
ACTION: Announcement of meeting.
AGENCY:
Notice is hereby given,
pursuant to the provisions of the rules
and regulations of the U.S. Commission
on Civil Rights (Commission) and the
Federal Advisory Committee Act that
the Michigan Advisory Committee
(Committee) the purpose of the meeting
is to continue discussing details for a
2019 briefing on voting rights.
DATES: The meetings will take place on:
• Wednesday, March 27, 2019, 1:00
p.m.–2:30 p.m. EST
• Tuesday, April 16, 2019, 12:00 p.m.–
1:30 p.m. EST
Public Call Information: Dial: 1–855–
719–5012; Conference ID: 9486958.
FOR FURTHER INFORMATION CONTACT: Ana
Victoria Fortes, DFO, at afortes@
usccr.gov or 213–894–3437.
SUPPLEMENTARY INFORMATION: Members
of the public can listen to the
discussion. This meeting is available to
the public through the above toll-free
call-in number. Any interested member
of the public may call this number and
listen to the meeting. An open comment
period will be provided to allow
members of the public to make a
statement as time allows. The
conference call operator will ask callers
to identify themselves, the organization
they are affiliated with (if any), and an
email address prior to placing callers
into the conference room. Callers can
expect to incur regular charges for calls
they initiate over wireless lines,
according to their wireless plan. The
Commission will not refund any
incurred charges. Callers will incur no
charge for calls they initiate over landline connections to the toll-free
telephone number. Persons with hearing
impairments may also follow the
proceedings by first calling the Federal
Relay Service at 1–800–877–8339 and
providing the Service with the
conference call number and conference
ID number.
Members of the public are also
entitled to submit written comments;
the comments must be received in the
regional office within 30 days following
the meeting. Written comments may be
mailed to the Regional Programs Unit
Office, U.S. Commission on Civil Rights,
SUMMARY:
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17:54 Mar 18, 2019
Jkt 247001
230 S. Dearborn St., Suite 2120,
Chicago, IL 60604. They may also be
faxed to the Commission at (312) 353–
8324, or emailed to Carolyn Allen at
callen@usccr.gov. Persons who desire
additional information may contact the
Regional Programs Office at (312) 353–
8311.
Records generated from this meeting
may be inspected and reproduced at the
Regional Programs Office, as they
become available, both before and after
the meeting. Records of the meeting will
be available via www.facadatabase.gov
under the Commission on Civil Rights,
Michigan Advisory Committee link.
Persons interested in the work of this
Committee are directed to the
Commission’s website, https://
www.usccr.gov, or may contact the
Regional Programs Office at the above
email or street address.
Agenda
I. Welcome and Roll Call
II. Approval of Minutes March 4, 2019
Meeting
III. Planning Discussion
IV. Next Steps
V. Public Comment
VI. Adjournment
Dated: March 13, 2019.
David Mussatt,
Supervisory Chief, Regional Programs Unit.
[FR Doc. 2019–05042 Filed 3–18–19; 8:45 am]
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COMMISSION ON CIVIL RIGHTS
Notice of Public Meeting of the
California Advisory Committee
U.S. Commission on Civil
Rights.
ACTION: Announcement of meeting.
AGENCY:
Notice is hereby given,
pursuant to the provisions of the rules
and regulations of the U.S. Commission
on Civil Rights (Commission) and the
Federal Advisory Committee Act
(FACA) that a meeting of the California
Advisory Committee (Committee) to the
Commission will be held at 1:00 p.m.
(Pacific Time) Friday, April 12, 2019.
The purpose of the meeting is for the
Committee to discuss project proposal
examining Proposition 47.
DATES: The meeting will be held on
Friday, April 12, 2019, at 1:00 p.m. PT.
Public Call Information: Dial: 877–
260–1479, Conference ID: 6061851.
FOR FURTHER INFORMATION CONTACT: Ana
Victoria Fortes at afortes@usccr.gov or
(213) 894–3437
SUPPLEMENTARY INFORMATION: This
meeting is available to the public
SUMMARY:
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through the following toll-free call-in
number: 877–260–1479, conference ID
number: 6061851. Any interested
member of the public may call this
number and listen to the meeting.
Callers can expect to incur charges for
calls they initiate over wireless lines,
and the Commission will not refund any
incurred charges. Callers will incur no
charge for calls they initiate over landline connections to the toll-free
telephone number. Persons with hearing
impairments may also follow the
proceedings by first calling the Federal
Relay Service at 1–800–877–8339 and
providing the Service with the
conference call number and conference
ID number.
Members of the public are entitled to
make comments during the open period
at the end of the meeting. Members of
the public may also submit written
comments; the comments must be
received in the Regional Programs Unit
within 30 days following the meeting.
Written comments may be mailed to the
Western Regional Office, U.S.
Commission on Civil Rights, 300 North
Los Angeles Street, Suite 2010, Los
Angeles, CA 90012. They may be faxed
to the Commission at (213) 894–0508, or
emailed Ana Victoria Fortes at afortes@
usccr.gov. Persons who desire
additional information may contact the
Regional Programs Unit at (213) 894–
3437.
Records and documents discussed
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meeting at https://
www.facadatabase.gov/FACA/
FACAPublicViewCommitteeDetails?
id=a10t0000001gzkUAAQ. Please click
on ‘‘Committee Meetings’’ tab. Records
generated from this meeting may also be
inspected and reproduced at the
Regional Programs Unit, as they become
available, both before and after the
meeting. Persons interested in the work
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Commission’s website, https://
www.usccr.gov, or may contact the
Regional Programs Unit at the above
email or street address.
Agenda
I. Welcome
II. Discuss Prop 47 Project Proposal
a. USCCR feedback
b. Committee feedback
III. Public Comment
IV. Next Steps and Potential Meeting
Date
V. Adjournment
E:\FR\FM\19MRN1.SGM
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Agencies
[Federal Register Volume 84, Number 53 (Tuesday, March 19, 2019)]
[Notices]
[Pages 10025-10030]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-05080]
-----------------------------------------------------------------------
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
Agency Information Collection Activities: How States Safeguard
SNAP Participant Personally Identifiable Information
AGENCY: Food and Nutrition Service (FNS), United States Department of
Agriculture (USDA).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this
notice invites the general public and other public agencies to comment
on this proposed information collection. This is a new information
collection. The Supplemental Nutrition Assistance Program (SNAP) is the
largest domestic nutrition assistance program in the United States,
having served approximately 20.1 million low-income households in 2018,
with $60.1 billion in benefits provided during that time. Section
11(e)(8) of the Food, Conservation, and Energy Act of 2008 requires
that these millions of households must submit personally identifiable
information (PII) in order to receive SNAP benefits. PII includes
information that directly identifies individuals, such as individuals'
names and Social Security numbers, as well as information like home
addresses, which can be used to deduce the identity of an individual.
While State agencies (SAs) implement policies to safeguard SNAP PII,
little is systematically known about the policies and practices that
SAs have in place. Accordingly, FNS wants to assess the ways that
States safeguard SNAP PII and identify best practices to protect such
information.
DATES: Written comments on this notice must be received on or before
May 20, 2019.
ADDRESSES: Comments are invited on (a) whether the proposed collection
of information is necessary for the proper performance of the functions
of the agency, including whether the information has practical utility;
(b) the accuracy of the agency's estimate of the burden of the proposed
collection of information, including the validity of the methodology
and assumptions that were used; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) ways
to minimize the burden of the collection of information on those who
are to respond, including the use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Comments may be sent to: Jenny Laster Genser, Office of Policy
Support, U.S. Department of Agriculture, Food and Nutrition Service,
3101 Park Center Drive, Room 1014, Alexandria, VA 22302. Comments may
also be submitted via fax to the attention of Jenny Laster Genser at
703-305-2576 or via email to jenny.genser@fns.usda.gov. Comments will
also be accepted through the Federal eRulemaking Portal. Go to https://www.regulations.gov and follow the online instructions for submitting
comments electronically.
All written comments will be open for public inspection at FNS
offices during regular business hours (8:30 a.m. to 5:00 p.m. Eastern
Time, Monday through Friday) at 3101 Park Center Drive, Room 1014,
Alexandria, VA 22302.
All responses to this notice will be summarized and included in the
request for Office of Management and Budget approval. All comments will
be a matter of public record.
FOR FURTHER INFORMATION CONTACT: Requests for additional information
should be directed to Jenny Laster Genser at 703-305-2559.
SUPPLEMENTARY INFORMATION:
Title: How States Safeguard SNAP Participant Personally
Identifiable Information.
OMB Number: 0584-NEW.
Expiration Date of Approval: Not yet determined.
Type of Information Collection Request: New Collection.
Abstract: Supplemental Nutrition Assistance Program (SNAP) benefits
are funded by the Federal Government through the U.S. Department of
Agriculture (USDA) Food and Nutrition Service (FNS). FNS and State SNAP
agencies (SAs) share responsibility for program administration and
associated administrative expenses. As part of their administrative
responsibilities, SAs are required to ensure that all personally
identifiable information (PII) provided by SNAP applicants and
participants is properly safeguarded and secure. SAs develop security
plans as part of their Advanced Planning Document (OMB number 0584-
0083, expires 7/30/2020), which is required in order for the SA to
obtain federal funding for information systems updates.
No known breaches of SNAP data have occurred to date. However, the
following circumstances suggest a need for more focus on data security:
(1) The growing amount of data stored by SAs (and by the Federal
Government as a whole); (2) the degree to which PII is shared or
matched with data from multiple State and Federal agencies, with a wide
variety of matches required by statute; and (3) the increasingly
sophisticated methods for breaching datasets. These trends, in
combination with limited resources for many SAs, may have left many
States vulnerable to data security breaches. The contexts in which SAs
must operate (for example, outdated computer systems) may also
contribute to inadequate levels of PII security. Because little is
known about the security protocols, policies, and procedures that SAs
implement in protecting PII, FNS seeks to examine how States are
currently protecting SNAP applicant/participant PII that is submitted
in SNAP applications and maintained in SNAP caseload files.
This study has five main objectives: (1) Describe legislation,
regulations, and policies that address how participants' PII must be
safeguarded; (2) describe methods that can be used to safeguard
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PII; (3) describe how States currently safeguard participants' PII; (4)
examine the consistency of safeguarding practices across States; and
(5) provide recommendations to States to improve safeguarding of PII.
The study will draw on the following primary data sources:
[ssquf] A web-based survey of all 53 SA SNAP Directors and other
relevant SA staff, which will obtain information on safeguarding
methods and current processes required to address research questions
under Objectives 2, 3, and 4. The survey respondents will also include
up to two State information technology (IT) and/or data/program
analysts in each of the 53 SAs to provide technical information that
the SA Director may not know. The survey is expected to take a
cumulative total of 1 hour to complete across the three respondents.
[ssquf] Semi-structured, 1-hour telephone interviews with five
industry experts who will provide broader views of PII protection in
private-sector companies and in other public agencies (business or not-
for-profit), which will clarify both private-industry and public-sector
benchmarks for information security, thereby informing Objectives 1, 2,
and 5.
[ssquf] In-depth, semi-structured telephone interviews (expected to
be 1 hour long) with five SA SNAP Directors in five States that have
been identified as strong examples of best practices for protecting
PII. The interviews will also include the same two State IT and data/
program analysts who responded to the web survey, again to provide
technical information that the SA SNAP Director may not know. Selection
of these States will be based on the discussions with industry experts
and on analysis of the web survey. These interviews will provide
information relevant to Objective 5.
Secondary information sources will include laws, regulations,
policies, and FNS guidance materials, which will be used to address
Objective 1 research questions.
FNS will use the information collected to provide information to
SAs on ways they can improve how they safeguard SNAP PII. SAs may have
developed innovative and cost-effective methods that can be shared with
other States. In addition, information from this study will provide
insight into the various constraints SAs face in their efforts to
maintain PII protection. By further understanding these constraints,
future policies and regulations can support SAs in maintaining adequate
protection.
Affected Public: State governments (SA SNAP Directors, SA IT staff,
and SA data/program analysts) and Business or Not-for-Profit Private/
Commercial Industry (industry experts).
Estimated Number of Respondents: (169 in total, with 164
respondents, and 5 nonrespondents). Estimates of respondent burden
account for the fact that multiple staff may need to be consulted for
SAs to address all of the topics explored in the web survey and also
(for those selected) in the exemplary SA interviews. The total
estimated number of respondents for the web-based survey is 53 SA SNAP
Directors, 53 SA IT staff, and 53 SNAP program/data analysts, and 5
business-sector respondents for the industry expert interviews. The
semi-structured interviews with five exemplary SAs are assumed to be
with the same staff who completed the web survey for these States, so
they are not considered additional respondents.
The estimated number of respondents for the web survey and
interviews are as follows:
(1) SA Web Survey: The sample for this collection includes all 53
SA SNAP Directors (50 U.S. States, 2 U.S. Territories, and the District
of Columbia); 53 SA IT staff; and 53 SA data/program analysts, all of
whom are expected to respond. To make response as easy as possible, the
study team will send biweekly email reminders throughout the data
collection period (14 weeks) to SAs that have not yet responded. If an
SA has not responded within 6 weeks, the study team will then reach out
via telephone reminder calls in the weeks between emails. The initial
mailing will encourage the SA Director to assign parts of the
instrument that require detailed IT or security expertise to other
staff members, as appropriate, simply by forwarding the original email
containing the link to the survey. On the study team's behalf, the SA
SNAP Director will send the survey to up to two senior IT staff or
data/program analysts. The survey's estimated duration of 1 hour will
be split evenly across the three respondents (20 minutes or .33 hour
each). The study team will offer resources in the form of telephone and
email help desks to provide quick answers to any questions (including
problems with survey access), along with answers to frequently asked
questions (FAQs) that will be accessible from within the survey or
separately. As SA Directors submit surveys, an automated process will
check the quality and completeness of each survey, allowing the study
team to recontact the respondents promptly, if necessary. Total
respondents = 159, assuming full cooperation by SAs.
(2) Business: Industry Expert Interviews: The sample for this
collection will initially include up to 10 industry experts, selected
using snowball sampling based on the experts' knowledge of IT, SNAP
data collection and management, and privacy protection standards and
practices. The study team will prioritize the list of experts, and
study team recruiters will proceed down the list in order until five
experts have agreed to participate. The study team will conduct these
interviews by telephone, so follow-up calls generally will not be
needed. The team expects to contact no more than 10 individuals (5
respondents and up to 5 nonrespondents).
(3) Exemplary SA Interviews: The sample for this collection
includes up to seven SA SNAP Directors. When five SA SNAP Directors
agree to participate, they will be supported during the interview by up
to two SNAP senior IT staff or data/program analysts. These staff are
assumed to be the same individuals who previously completed the web
survey. The five exemplary SAs will be selected using information
gathered through the web survey and industry expert interviews. The
assumption is that obtaining cooperation among SAs called ``exemplary''
will only require contacts with seven SAs to obtain five exemplary SA
interviews. The study team will conduct these interviews by telephone
conference call, with all respondents from a given SA participating
jointly or in another, similar format. The number of respondents will
be unchanged, since all are assumed to have participated in the web
survey. The number of nonrespondents is expected to be no more than
two, but they also are assumed to have participated in the web survey.
Estimated Total Number of Respondents: 169 across the 3 data
collection efforts. The total number of respondents contacted will be
159 for the web survey (53 SAs with up to 3 respondents each) and, at
most, 5 respondents (and 5 nonrespondents) for the industry expert
interviews. The number of respondents contacted for the exemplary SA
interviews is 7 SA SNAP Directors (out of which 2 are nonrespondents),
and 10 staff for the 5 directors who agree to the interview. For all
individuals contacted, it is assumed that the respondents will be the
same individuals who are responding to the web survey, so they are not
included in the total.
Estimated Number of Responses per Respondent: 4.71. SA SNAP
Director respondents will be asked to complete the web survey one time.
Each SA
[[Page 10027]]
SNAP Director may receive up to 8 follow-up/reminder emails and up to 6
reminder phone calls until the target of 53 respondents is reached.
After completing the survey, there may be up to three brief additional
contacts--two for questions and one for a thank-you email.
The five SA SNAP Directors selected to participate in the exemplary
SA interviews will be interviewed one time. The five selected SA SNAP
Directors may receive up to three invitation and follow-up emails and
up to two reminder phone calls to confirm the time of the planned
interview until the target of five respondents is reached.
The five industry experts who agree to participate in the industry
expert interviews will be interviewed one time. Ten selected experts
may receive up to three invitation/recruiting emails and up to two
reminder phone calls to confirm the time of the planned interview,
until the target of five respondents is reached. All who participate
will receive thank-you emails.
For the exemplary SA interviews, there is a total of six pre- and
post-interview responses in addition to the interview. (We assume that
only one of the staff attending the exemplary SA interview will receive
the contacts before and after the interview.)
Estimated Total Annual Responses: 796. All 53 SA SNAP Directors
will complete the web survey with up to 106 others assisting them, with
up to 13 reminders before the survey is completed and up to 3 contacts
afterwards. Up to 7 SA SNAP Directors will be recruited to reach five
SA SNAP Directors for the exemplary SA interviews, but the study team
does not count these five as respondents because they are expected to
have completed the web survey earlier. Additionally, 10 industry
experts will be recruited for the industry expert interviews until the
target of 5 respondents is reached. Both types of semi-structured
interviews may involve as many as five contacts to arrange the
interview and one post-interview contact (thank-you email). We also
include burden on nonrespondents from receiving and reading the various
recruiting contacts (emails or phone calls).
Estimated Time per Response: 0.14 hours. The estimated time per web
survey response is 1 hour. The estimated time per interview is 1 hour.
The estimated time will vary depending on the type of contact and will
range from 2 minutes (0.03 hours) to 3 hours (when three staff
participate in a 1-hour interview). The following table outlines the
estimated total annual burden for each type of respondent and for
nonrespondents.
Estimated Total Annual Burden on Respondents: The annual reporting
burden is estimated to be 108.76 hours.
Dated: March 7, 2019.
Brandon Lipps,
Administrator, Food and Nutrition Service.
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[FR Doc. 2019-05080 Filed 3-18-19; 8:45 am]
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