Extension of Agency Information Collection Activity Under OMB Review: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 8737-8738 [2019-04294]

Download as PDF 8737 Federal Register / Vol. 84, No. 47 / Monday, March 11, 2019 / Notices TABLE—CALCULATION OF ESTIMATED ANNUAL REPORTING BURDEN FOR TRAINING PLAN—Continued Average annual responses Function Time per response (hours) Average annual hour burden Review of Evaluation & Recordkeeping ...................................................................................... 166,406 1.33 221,320 Sub-Total .............................................................................................................................. ........................ ........................ 442,640 Initial completion of Training Plan ............................................................................................... Evaluation Requirements ............................................................................................................. 166,406 166,406 4.00 0.75 665,624 124,805 Sub-Total .............................................................................................................................. ........................ ........................ 790,429 Total Burden Hours ....................................................................................................... ........................ ........................ 1,843,779 Employer Burden (6) An estimate of the total public burden (in hours) associated with the collection: 1,843,779 annual burden hours. Note: SEVP saw an annual increase of 124,314 responses in each respondent group: Students, DSOs, and employers during this reporting cycle. This reflects an unanticipated industry growth. SEVP subject matter experts predict a one percent increase of STEM OPT participants during the next three years. SEVP subject matter experts anticipate a reduction in DSO burden during the next three years as technical improvements, such as the new Portal, are more fully deployed. Table 3 shows the differences between the current estimates and the previous supporting statement. TABLE 1—SUMMARY OF CURRENT ESTIMATES AND DIFFERENCES Nonimmigrant Respondents: Current ...................................................................................................... Last Supporting Statement ....................................................................... Difference ................................................................................................. Burden Hours: Current ...................................................................................................... Last Supporting Statement ....................................................................... Difference ................................................................................................. (7) An estimate of the total public burden (in cost) associated with the collection: $102,056,286. Dated: March 6, 2019. Scott Elmore, PRA Clearance Officer, Office of the Chief Information Officer, U.S. Immigration and Customs Enforcement, Department of Homeland Security. [FR Doc. 2019–04335 Filed 3–8–19; 8:45 am] BILLING CODE 9111–28–P DEPARTMENT OF HOMELAND SECURITY amozie on DSK9F9SC42PROD with NOTICES Transportation Security Administration Extension of Agency Information Collection Activity Under OMB Review: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Transportation Security Administration, DHS. ACTION: 30-Day notice. AGENCY: This notice announces that the Transportation Security SUMMARY: VerDate Sep<11>2014 18:41 Mar 08, 2019 Jkt 247001 166,406 42,092 124,314 499,218 126,276 372,942 610,710 196,429 414,281 442,640 149,286 293,354 790,429 220,983 569,446 1,843,778 566,698 1,277,080 Send your comments by April 10, 2019. A comment to OMB is most effective if OMB receives it within 30 days of publication. Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, Department of Homeland Security/TSA, and sent via Frm 00077 Fmt 4703 Sfmt 4703 Total 166,406 42,092 124,314 DATES: PO 00000 Employer 166,406 42,092 124,314 Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652–0058, abstracted below to OMB for review and approval of an extension of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. The information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with TSA’s commitment to improving service delivery. ADDRESSES: DSO electronic mail to dhsdeskofficer@ omb.eop.gov. FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, Information Technology (IT), TSA–11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598–6011; telephone (571) 227–2062; email TSAPRA@dhs.gov. SUPPLEMENTARY INFORMATION: TSA published a Federal Register notice, with a 60-day comment period soliciting comments, of the following collection of information on September 28, 2018 (83 FR 49119). Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be available at https://www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information E:\FR\FM\11MRN1.SGM 11MRN1 8738 Federal Register / Vol. 84, No. 47 / Monday, March 11, 2019 / Notices amozie on DSK9F9SC42PROD with NOTICES collection, TSA is soliciting comments to— (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency’s estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Consistent with the requirements of Executive Order (E.O.) 13771, Reducing Regulation and Controlling Regulatory Costs, and E.O. 13777, Enforcing the Regulatory Reform Agenda, TSA is also requesting comments on the extent to which this request for information could be modified to reduce the burden on respondents. Information Collection Requirement Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Type of Request: Extension. OMB Control Number: 1652–0058. Form(s): NA. Affected Public: Individuals, Households, Businesses, Organizations, and State, Local or Tribal Governments. Abstract: The information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. From TSA’s perspective, qualitative feedback from customers and stakeholders is information that provides useful insights on their perceptions, experiences, opinions, and expectations regarding TSA products or services, provides TSA with an early warning of issues with service, and focuses attention on areas where changes regarding communication, training, or operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between TSA and its customers and stakeholders. They will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of VerDate Sep<11>2014 18:41 Mar 08, 2019 Jkt 247001 issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered by TSA. If this information is not collected, vital feedback from customers and stakeholders on TSA’s services will be unavailable. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature. Information gathered is intended to be used solely within TSA general service improvement and program management purposes and is not intended for release outside of TSA (if released, TSA will indicate the qualitative nature of the information). Feedback collected under this generic clearance provides useful qualitative information, but it does not yield data that can be generalized to the overall population. Qualitative information is not designed or expected to yield statistically reliable or actionable results; it will not be used for quantitative information collections. Depending on the degree of influence the results are likely to have, there may be future information collection submissions for other generic mechanisms that are designed to yield quantitative results. Below we provide TSA’s projected average estimates for the next three years: Number of Respondents: 94,500. Estimated Annual Burden Hours: An estimated 13,383 hours annually. Dated: March 5, 2019. Christina A. Walsh, TSA Paperwork Reduction Act Officer, Information Technology. [FR Doc. 2019–04294 Filed 3–8–19; 8:45 am] BILLING CODE 9110–05–P DEPARTMENT OF HOMELAND SECURITY Transportation Security Administration Extension of Agency Information Collection Activity Under OMB Review: Pipeline System Operator Security Information Transportation Security Administration, DHS. ACTION: 30-Day notice. AGENCY: This notice announces that the Transportation Security Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652–0055, abstracted below to OMB for review and SUMMARY: PO 00000 Frm 00078 Fmt 4703 Sfmt 4703 approval of an extension of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. Specifically, the collection involves the submission of data concerning pipeline security incidents. DATES: Send your comments by April 10, 2019. A comment to OMB is most effective if OMB receives it within 30 days of publication. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, Department of Homeland Security/TSA, and sent via electronic mail to dhsdeskofficer@ omb.eop.gov. FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer Information Technology (IT), TSA–11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598–6011; telephone (571) 227–2062; email TSAPRA@tsa.dhs.gov. SUPPLEMENTARY INFORMATION: TSA published a Federal Register notice, with a 60-day comment solicitation period, of the following collection of information on October 29, 2018, 83 FR 54368. Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be available at https://www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to— (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency’s estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Consistent with the requirements of Executive Order (E.O.) 13771, Reducing E:\FR\FM\11MRN1.SGM 11MRN1

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[Federal Register Volume 84, Number 47 (Monday, March 11, 2019)]
[Notices]
[Pages 8737-8738]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-04294]


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DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Extension of Agency Information Collection Activity Under OMB 
Review: Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery

AGENCY: Transportation Security Administration, DHS.

ACTION: 30-Day notice.

-----------------------------------------------------------------------

SUMMARY: This notice announces that the Transportation Security 
Administration (TSA) has forwarded the Information Collection Request 
(ICR), Office of Management and Budget (OMB) control number 1652-0058, 
abstracted below to OMB for review and approval of an extension of the 
currently approved collection under the Paperwork Reduction Act (PRA). 
The ICR describes the nature of the information collection and its 
expected burden. The information collection activity provides a means 
to gather qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with TSA's commitment to 
improving service delivery.

DATES: Send your comments by April 10, 2019. A comment to OMB is most 
effective if OMB receives it within 30 days of publication.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, 
Department of Homeland Security/TSA, and sent via electronic mail to 
dhsdeskofficer@omb.eop.gov.

FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, 
Information Technology (IT), TSA-11, Transportation Security 
Administration, 601 South 12th Street, Arlington, VA 20598-6011; 
telephone (571) 227-2062; email TSAPRA@dhs.gov.

SUPPLEMENTARY INFORMATION: TSA published a Federal Register notice, 
with a 60-day comment period soliciting comments, of the following 
collection of information on September 28, 2018 (83 FR 49119).

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. The ICR documentation will be 
available at https://www.reginfo.gov upon its submission to OMB. 
Therefore, in preparation for OMB review and approval of the following 
information

[[Page 8738]]

collection, TSA is soliciting comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Consistent with the requirements of Executive Order (E.O.) 13771, 
Reducing Regulation and Controlling Regulatory Costs, and E.O. 13777, 
Enforcing the Regulatory Reform Agenda, TSA is also requesting comments 
on the extent to which this request for information could be modified 
to reduce the burden on respondents.

Information Collection Requirement

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Type of Request: Extension.
    OMB Control Number: 1652-0058.
    Form(s): NA.
    Affected Public: Individuals, Households, Businesses, 
Organizations, and State, Local or Tribal Governments.
    Abstract: The information collection activity provides a means to 
gather qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery.
    From TSA's perspective, qualitative feedback from customers and 
stakeholders is information that provides useful insights on their 
perceptions, experiences, opinions, and expectations regarding TSA 
products or services, provides TSA with an early warning of issues with 
service, and focuses attention on areas where changes regarding 
communication, training, or operations might improve delivery of 
products or services. These collections will allow for ongoing, 
collaborative, and actionable communications between TSA and its 
customers and stakeholders. They will also allow feedback to contribute 
directly to the improvement of program management. The solicitation of 
feedback will target areas such as: timeliness, appropriateness, 
accuracy of information, courtesy, efficiency of service delivery, and 
resolution of issues with service delivery. Responses will be assessed 
to plan and inform efforts to improve or maintain the quality of 
service offered by TSA. If this information is not collected, vital 
feedback from customers and stakeholders on TSA's services will be 
unavailable.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature. Information gathered is intended to be 
used solely within TSA general service improvement and program 
management purposes and is not intended for release outside of TSA (if 
released, TSA will indicate the qualitative nature of the information). 
Feedback collected under this generic clearance provides useful 
qualitative information, but it does not yield data that can be 
generalized to the overall population. Qualitative information is not 
designed or expected to yield statistically reliable or actionable 
results; it will not be used for quantitative information collections. 
Depending on the degree of influence the results are likely to have, 
there may be future information collection submissions for other 
generic mechanisms that are designed to yield quantitative results.
    Below we provide TSA's projected average estimates for the next 
three years:
    Number of Respondents: 94,500.
    Estimated Annual Burden Hours: An estimated 13,383 hours annually.

    Dated: March 5, 2019.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer, Information Technology.
[FR Doc. 2019-04294 Filed 3-8-19; 8:45 am]
 BILLING CODE 9110-05-P
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