Medicare Program: Accrediting Organizations Conflict of Interest and Consulting Services; Request for Information, 65331-65336 [2018-27506]

Download as PDF khammond on DSK30JT082PROD with PROPOSAL Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules invoice payment submitted by the Contractor under this contract. (2) (i) Except as provided in paragraph (c) of this clause, the Contractor shall submit invoices using the electronic invoicing program Invoice Processing Platform (IPP), which is a secure webbased service provided by the U.S. Treasury that more efficiently manages government invoicing. (ii) Under this contract, the following documents are required to be submitted as an attachment to the IPP invoice: (This is a fill-in for acceptable types of required documentation, such as an SF 1034 and 1035, or an invoice/selfdesigned form on company letterhead that contains the required information.) (iii) The Contractor’s Government Business Point of Contact (as listed in System for Award Management (SAM)) will receive enrollment instructions via email from the IPP. The Contractor must register within 3 to 5 days of receipt of such email from IPP. (iv) Contractor assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email at IPPCustomerSupport@ fiscal.treasury.gov or by telephone at (866) 973–3131. (3) If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor shall submit a waiver request in writing to the Contracting Officer. The Contractor may submit an invoice using other than IPP only when— (i) The Contracting Officer administering the contract for payment has determined, in writing, that electronic submission would be unduly burdensome to the Contractor; and in such cases, the Contracting Officer shall modify the contract to include a copy of the Determination; or (ii) When the Governmentwide commercial purchase card is used as the method of payment. (4) The Contractor shall submit any non-electronic payment requests using the method or methods specified in Section G of the contract. (5) In addition to the requirements of this clause, the Contractor shall meet the requirements of the appropriate payment clauses in this contract when submitting payment requests. (6) Invoices submitted through IPP will be either rejected, or accepted and paid, in their entirety, and will not be paid on a partial basis. (b) The Contractor shall prepare its invoice or request for contract financing payment in accordance with FAR 32.905 on the prescribed Government forms, or the Contractor may submit self-designed forms which contain the required information. Standard Form VerDate Sep<11>2014 16:45 Dec 19, 2018 Jkt 247001 1034, Public Voucher for Purchases and Services other than Personal, is prescribed for used by contractors to show the amount claimed for reimbursement. Standard Form 1035, Public Voucher for Purchases and Services other than Personal— Continuation Sheet, is prescribed for use to furnish the necessary supporting detail or additional information required by the Contracting Officer. * * * * * (g) * * * (5) Voucher Number—Insert the appropriate serial number of the voucher. A separate series of consecutive numbers, beginning with Number 1, shall be used by the contractor for each new contract. For an adjustment invoice, write ‘‘[invoice number] #Adj’’ at the voucher number. For a final invoice, put invoice number F. For a completion invoice, put invoice number #C. * * * * * Note to paragraph (i)—Any costs requiring advance consent by the Contracting Officer will be considered improper and will be disallowed, if claimed prior to receipt of Contracting Officer consent. Include the total cost claimed for the current and cumulativeto-date periods. After the total amount claimed, provide summary dollar amounts disallowed on the contract as of the date of the invoice. Also include an explanation of the changes in cumulative costs disallowed by addressing each adjustment in terms of: Voucher number, date, dollar amount, source, and reason for the adjustment. Disallowed costs should be identified in unallowable accounts in the contractor’s accounting system. * * * * * Note to paragraph (j)—Any costs requiring advance consent by the Contracting Officer will be considered improper and will be disallowed, if claimed prior to receipt of Contracting Officer consent. Include the total cost claimed for the current and cumulativeto-date periods. After the total amount claimed, provide summary dollar amounts disallowed on the contract as of the date of the invoice. Also include an explanation of the changes in cumulative costs disallowed by addressing each adjustment in terms of: Voucher number, date, dollar amount, source, and reason for the adjustment. Disallowed costs should be identified in unallowable accounts in the contractor’s accounting system. * * * * * [FR Doc. 2018–27478 Filed 12–19–18; 8:45 am] BILLING CODE 6560–50–P PO 00000 Frm 00016 Fmt 4702 Sfmt 4702 65331 DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Medicare & Medicaid Services 42 CFR Part 488 [CMS–3367–NC] RIN 0938–AT84 Medicare Program: Accrediting Organizations Conflict of Interest and Consulting Services; Request for Information Centers for Medicare & Medicaid Services (CMS), HHS. ACTION: Request for information. AGENCY: This request for information (RFI) seeks public comment regarding the appropriateness of the practices of some Medicare-approved Accrediting Organizations (AOs) to provide feebased consultative services for Medicare-participating providers and suppliers as part of their business model. We wish to determine whether AO practices of consulting with the same facilities which they accredit under their CMS approval could create actual or perceived conflicts of interest between the accreditation and consultative entities. We intend to consider information received in response to this RFI to assist in future rulemaking. DATES: Comments: To be assured consideration, comments must be received at one of the addresses provided below, no later than 5 p.m. on February 19, 2019. ADDRESSES: In commenting, refer to file code CMS–3367–NC. Because of staff and resource limitations, we cannot accept comments by facsimile (FAX) transmission. Comments, including mass comment submissions, must be submitted in one of the following three ways (please choose only one of the ways listed): 1. Electronically. You may submit electronic comments on this RFI to https://www.regulations.gov. Follow the ‘‘Submit a comment’’ instructions. 2. By regular mail. You may mail written comments to the following address ONLY: Centers for Medicare & Medicaid Services, Department of Health and Human Services, Attention: CMS–3367–NC, P.O. Box 8016, Baltimore, MD 21244–8010. Please allow sufficient time for mailed comments to be received before the close of the comment period. 3. By express or overnight mail. You may send written comments to the SUMMARY: E:\FR\FM\20DEP1.SGM 20DEP1 65332 Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules following address ONLY: Centers for Medicare & Medicaid Services, Department of Health and Human Services, Attention: CMS–3367–NC, Mail Stop C4–26–05, 7500 Security Boulevard, Baltimore, MD 21244–1850. FOR FURTHER INFORMATION CONTACT: Monda Shaver, 410–786–3410 or Caroline Gallagher, 410–786–8705. SUPPLEMENTARY INFORMATION: Inspection of Public Comments: All comments received before the close of the comment period will be made available for viewing by the public, including any personally identifiable or confidential business information that is included in a comment. We will post all comments received before the close of the comment period on the following website as soon as possible after they have been received: https:// www.regulations.gov. Follow the search instructions on that website to view public comments. khammond on DSK30JT082PROD with PROPOSAL I. Background To participate in the Medicare program, providers and suppliers of health care services must be in substantial compliance with specified statutory requirements of the Social Security Act (the Act), as well as any additional regulatory requirements related to the health and safety of patients specified by the Secretary of the Department of Health and Human Services (the Secretary). These health and safety requirements are generally called conditions of participation (CoPs) for most providers, requirements for skilled nursing facilities (SNFs), and conditions for coverage or certification (CfCs) for other suppliers. Medicare certified providers and suppliers participate in the Medicare program by entering into an agreement with Medicare in which, among other things, they agree to comply with the CoPs or other applicable health and safety requirements. The providers and suppliers subject to these requirements include hospitals, skilled nursing facilities, home health agencies, hospice programs, rural health clinics, critical access hospitals, comprehensive outpatient rehabilitation facilities, laboratories, clinics, rehabilitation agencies, public health agencies, and ambulatory surgical centers. A Medicare-certified provider or supplier that does not substantially comply with the applicable health and safety requirements risks having its participation in the Medicare program terminated. In accordance with section 1864 of the Act, state health agencies or other appropriate local agencies, under an VerDate Sep<11>2014 16:45 Dec 19, 2018 Jkt 247001 agreement with CMS, survey health care providers and suppliers for compliance with the applicable CoPs, CfCs, conditions of certification, or requirements. Based on these State Survey Agency (SA) certifications, CMS determines whether the provider or supplier qualifies, or continues to qualify, for participation in the Medicare program. Additionally, section 1865(a) of the Act allows most health care facilities to demonstrate compliance with Medicare CoPs, requirements, CfCs, or conditions for certification through accreditation by a CMS-approved program of a national accreditation organization (AO), in lieu of being surveyed by SAs for certification. Accreditation by an AO is generally voluntary and is not required for Medicare certification or participation in the Medicare Program. Section 1865(a)(1) of the Act provides that if the Secretary finds that accreditation of a provider entity (which includes a provider of services, supplier, facility, clinic, agency, or laboratory) by a national accreditation body demonstrates that all applicable conditions are met or exceeded, the Secretary may deem those requirements as being met by the provider entity. We are ultimately responsible for the review, approval and subsequent oversight of national AOs’ Medicare accreditation programs, and for ensuring providers or suppliers accredited by the AO meet the quality and patient safety standards required by the Medicare CoPs, requirements, CfCs, and conditions for certification. Any national AO seeking approval of an accreditation program in accordance with section 1865(a) of the Act must apply for accreditation program approval in accordance with § 488.5 and may be approved by CMS for a period not to exceed 6 years. In addition, section 353 of the Public Health Service Act (PHS Act), as amended by the Clinical Laboratory Improvement Amendments of 1988 (CLIA) (Pub. L. 100–578), requires any laboratory that performs testing on human specimens for health purposes to meet the requirements established by CLIA and regulations issued under its authority, and have in effect an applicable CLIA certificate. Pursuant to section 353(e) of the PHS Act, a laboratory covered by CLIA may receive a certificate if, among other things, it is accredited by a laboratory AO approved by CMS under paragraph 353(e)(2) of the PHS Act. Any proposed or future regulation made regarding AOs’ practice of providing fee-based consulting services to Medicare-participating PO 00000 Frm 00017 Fmt 4702 Sfmt 4702 providers and suppliers would also apply to AOs that accredit laboratories pursuant to CLIA. While accreditation by an AO is generally voluntary, suppliers of the technical component of Advanced Diagnostic Imaging (ADI) services (as described at 42 CFR 414.68); Diabetes Self-Management Training (DSMT) services (as described at 42 CFR 410.141); and Durable Medical Equipment (DME) (as described at 42 CFR 424.58) are subject to accreditation required in order to receive reimbursement from Medicare for the services they furnish to Medicare beneficiaries. We also recently finalized regulations, at 42 CFR part 488, subpart L, for the approval and oversight of AOs that accredit Home Infusion Therapy suppliers, because section 1834(u)(5) of the Act requires suppliers of Home Infusion Therapy services (HIT) to be accredited (CY 2019 Home Health Prospective Payment System Rate Update final rule, 83 FR 56406, November 13, 2018). Pursuant to their respective authorizing statutes, these four supplier types cannot participate in Medicare using a state survey option. One AO provides accreditation for several provider and supplier types, some under accreditation that is required in order for the provider or supplier to receive payment from Medicare for services furnished to Medicare beneficiaries, and some under the voluntary accreditation programs authorized under section 1865 of the Act. Therefore, our RFI also seeks comment on potential conflicts of interest related to this category of AOs that certify the four supplier types subject to accreditation that is required for a provider or supplier to receive payment from Medicare for services furnished to Medicare beneficiaries as well as laboratories accredited by an AO under CLIA. AOs charge fees to facilities that seek their accreditation and generally offer facilities at least two accreditation options: Accreditation alone, or accreditation under a CMS-approved program for the purpose of participating in Medicare. Accreditation alone may be provided for purposes other than participation in Medicare. Accreditation under a CMS-approved program is provided for the purpose of obtaining and maintaining a Medicare provider agreement. Existing regulations at § 488.4 sets forth the general provisions for CMS-approved accreditation programs for providers and suppliers and § 488.5 outlines the application and re-application procedures for national AOs that seek to obtain CMS approval E:\FR\FM\20DEP1.SGM 20DEP1 khammond on DSK30JT082PROD with PROPOSAL Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules of their accreditation programs, often called ‘‘deeming authority.’’ Additionally, AO application and reapplication procedures are set forth at § 414.68(c) for accreditors of ADI suppliers, § 410.142 for accreditors of DSMT suppliers, and § 424.57(c) for accreditors of DME suppliers. Pursuant to the above regulations CMS has responsibility for oversight and approval of AO accreditation programs used for Medicare participation purposes and for ensuring that providers and suppliers that are accredited under a CMS-approved AO accreditation program meet or exceed the quality and patient safety standards required by the Medicare regulations. A thorough review of each accreditation program voluntarily submitted by an AO seeking CMS approval is conducted by CMS, including a review of the equivalency to the Medicare standards of its accreditation requirements, survey processes and procedures, surveyor training, and oversight and enforcement of provider entities. In addition, we also review the qualifications of the surveyors, staff, and the AO’s financial status. Under the application and reapplication requirement procedures in § 488.5 for ‘‘voluntary’’ accreditation programs, under § 488.5(a)(10), an AO submitting an application must include a copy of the AO’s ‘‘organization’s policies and procedures to avoid conflicts of interest, including the appearance of conflicts of interest, involving individuals who conduct surveys or participate in accreditation decisions.’’ This provision is implemented by CMS’s review of submitted documentation to determine that no conflicts of interest exist. Section 488.5(e) requires that we publish a notice in the Federal Register when we receive a complete application or reapplication from a national AO which is voluntarily seeking approval of its voluntary accreditation program. The notice identifies the organization and the type of providers or suppliers to be covered by the voluntary accreditation program and provides a 30-day public comment period. We have 210 days from the receipt of a complete application to publish notice of approval or denial of the application. Upon approval, any provider or supplier subsequently accredited by the AO’s approved program(s) would be deemed by CMS to have met the applicable Medicare conditions and would be referred to as having ‘‘deemed status.’’ Similar rules regarding CMS’s approval process also apply to the accreditation required to receive payment from Medicare for the services furnished by VerDate Sep<11>2014 16:45 Dec 19, 2018 Jkt 247001 the provider or supplier to Medicare beneficiaries by ADI, DSMT, DME and HIT suppliers, as discussed above. In addition to the general accreditation application process, we are also required by statute to submit an annual Report to Congress 1 on our oversight of the national AOs. This report contains information related to the AO activities in a given fiscal year and compares these activities to the previous years. Within this report, we also measure the ‘‘disparity rate’’, which is a comparison rate based on AO findings of non-compliance during an AO survey and the SA findings of noncompliance for the same facilities found during a state validation survey. When the state survey agency cites a condition-level deficiency for which the AO has not cited a comparable deficiency, the deficiency is considered by CMS to have been ‘‘missed’’ and is factored into the AO’s disparity rate for each facility type. The identification of only one missed condition level finding in any survey results in the entire survey being counted as disparate. The number of disparate surveys is divided by the number of validation surveys to determine the AO’s disparity rate. According to the most recently published Report to Congress, disparity rates for all CMS-approved AO programs for the following facility types for the most recent year in the report (FY 2017) are: Hospital rates (46 percent); Psychiatric hospitals (57 percent); Critical Access Hospitals (44 percent); Home Health Agencies (18 percent); Hospices (18 percent); Ambulatory Surgery Centers (35 percent). As part of our ongoing efforts to enhance transparency and oversight of the AOs, in 2018 CMS began a pilot for integrated validation surveys for accredited hospitals. Rather than the SA performing a separate second survey of an accredited facility within 60-days of the AO having completed its survey (of the same facility), state survey teams accompanied the AO survey team to evaluate AO competency and effectiveness during the same survey. CMS plans to refine this process over the next several years in an effort to enhance AO oversight, and to ensure that facilities under deemed status are in compliance with CMS conditions. Additionally, to ensure transparency both in the performance of AOs with CMS-approved accreditation programs and the quality of care provided by 1 Report to Congress: https://www.cms.gov/ Medicare/Provider-Enrollment-and-Certification/ SurveyCertificationGenInfo/Policy-and-Memos-toStates-and-Regions.htm. PO 00000 Frm 00018 Fmt 4702 Sfmt 4702 65333 those deemed facilities, we are also working to create a CMS.gov web page that will provide AO performance data, as well as the latest quality of care findings based on complaint surveys of facilities accredited by these organizations. As we noted above, section 1865(a)(2) of the Act states that the Secretary shall consider, among other factors with respect to a national accreditation body, its requirements for accreditation, its survey procedures, its ability to provide adequate resources for conducting required surveys and supplying information for use in enforcement activities, its monitoring procedures for provider entities found out of compliance with the conditions or requirements, and its ability to provide the Secretary with necessary data for validation. CMS determines whether accreditation standards and procedures are comparable to those of CMS. CMS has been aware for some time that some AOs with CMS-approved accreditation programs are also providing fee-based consultative services to Medicare-participating health care facilities. Typical consultative services include, but are not limited to the following: • Assistance for clinical and nonclinical leaders, including administrators in understanding the AO and CMS standards for compliance; • Review of facility standards and promised early intervention and action through simulation of a real survey, similar to a mock survey to include comprehensive written reports of findings; • Review of a facility’s processes, policies and functions; • Identification of and technical assistance for changing and sustaining areas in need of improvement; and, • Educational consultative services. These activities are not prohibited by law or regulation, and the training provided by the AOs may be useful for entities to learn to comply with the requirements and identify gaps in compliance. This RFI is in response to increasing concern about potential conflicts of interest created by the accreditation and consultative activities of the AOs. In September 2017, an article 2 in the Wall Street Journal raised concerns regarding the performance, transparency, and potential conflicts of interest between an AO’s accreditation services and its 2 The Wall Street Journal, ‘‘Watchdog Awards Hospitals Seal of Approval Even After Problems Emerge’’ Stephanie Armour (September 8, 2018) https://www.wsj.com/articles/watchdog-awardshospitals-seal-of-approval-even-after-problemsemerge-1504889146. E:\FR\FM\20DEP1.SGM 20DEP1 khammond on DSK30JT082PROD with PROPOSAL 65334 Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules consulting services, which brought heightened attention to this issue in the public and the Congress. This article also discussed CMS’s oversight of the AOs. Members of Congress subsequently sent letters to CMS 3 regarding the agency’s oversight of AOs, which encouraged CMS to consider whether the agency should continue to recognize or approve AOs that seek to provide consultative services to the entities they accredit for CMS participation in light of the potential for actual or perceived conflict of interest. After consideration of these issues, we are seeking comment to determine whether offering consultative services to the same entities an AO accredits may create actual or perceived conflicts of interest between the AOs accreditation program and its consultative program. We have concerns that this dual function may undermine, or appear to undermine, the integrity of the accreditation programs and could erode the public trust in the safety of CMSaccredited providers and suppliers. We recognize and acknowledge that certain consulting services offered by some of the AOs, such as quality improvement work and training of facility staff, may be beneficial to some facilities and result in improvements in operations or the quality of care furnished and may be provided with the best of intentions. However, it has been brought to our attention that this dual role played by some AOs may create, a minimum, the perception of conflicts of interest or actual conflicts of interest, which are rooted in the intersection of the AO’s accreditation program with the AO’s consulting services. We are concerned that circumstances could arise where an AO has recommended deemed status through accreditation that a client facility was in compliance with the Medicare regulations, while the consultancy service of the AO was generating revenue assisting the same facility in passing the AO’s own accreditation surveys. While the consultancy arm may or may not have used surveyors which were conducting the on-site AO accreditation surveys, the consultants are advertised as experts on compliance standards. Some AOs have indicated that they establish firewalls between the arms of their businesses, but we are concerned that these firewalls may not be sufficient to ensure that no conflicts of interest result from these activities. We have promulgated regulations and other requirements for other programs to 3 https://energycommerce.house.gov/news/pressrelease/ec-leaders-request-information-hospitalaccreditation-processes/. VerDate Sep<11>2014 16:45 Dec 19, 2018 Jkt 247001 ensure public trust by, for example, taking steps to address potential conflicts of interest in the Quality Improvement Organizations (QIO) (42 CFR 475.102 and 475.103) and External Quality Review Organization (EQRO) (42 CFR 438.354 and 42 CFR 438.358) programs. For example, 42 CFR 475.105(c) prohibits QIOs from subcontracting with a healthcare facilities to perform any case review activities except for the review of the quality of care Section 1932(c)(2) of the Act and § 438.350 and 438.354, respectively, specifies that EQRO programs must be independent from the State Medicaid agency and the managed care plans it reviews. Under these requirements, EQRO programs may not conduct certain ongoing Medicaid managed care program operations related to oversight of the quality of managed care plan services on the state’s behalf. For example, these restrictions preclude an EQRO from reviewing any managed care plan for which it is conducting or has conducted an accreditation review within the previous 3 years, or having a present, or known future, direct or indirect financial relationship with a managed care plan that it will review as an EQRO. We believe that the prohibitions set forth at § 438.354 ensure the independence of the EQROs from the state Medicaid agency and other managed care organizations and provide an example for how to avoid any perceived conflict of interest between their consultative services and work to deliver healthcare services to Medicaid beneficiaries. Our consideration of this issue and review of how conflicts of interest are handled in similar programs suggested a need to reexamine our current regulations regarding AO conflicts of interest. Prior to initiating the rulemaking process in this area, we are seeking information (for example, evidence, research and trends), including stakeholder and AO feedback, specific to the topics discussed in this request for information. We intend to consider any such comments when we draft proposals for future policy development, to better protect public health and the safety of patients, and ensure our process for approving and ongoing monitoring of AOs is meaningful and maintains the public trust. II. Potential Alternatives for Addressing Conflicts of Interest We believe that, similar to QIO and EQRO programs, any AO with a Medicare-approved accreditation program has assumed a position of PO 00000 Frm 00019 Fmt 4702 Sfmt 4702 public trust, and is responsible for acting on behalf of the public, because the AO is performing a function that assists in the federal government’s enforcement programs. We also believe that AOs voluntarily take on this position and responsibility when they seek accreditation approval from CMS to accredit providers and suppliers on behalf of CMS for participation in Medicare. Because of the responsibility CMS has related to maintaining public trust and guarding public health, we are compelled to ensure that all entities and programs, including AOs and their accreditation programs, that require CMS approval, be held to the high standards of ethical conduct so that every citizen can have complete confidence in the integrity of the Federal Government. In our view, AO accreditation determinations must be made without regard to any additional services that a Medicare provider or supplier might obtain through the AO or its subsidiaries, in order to ensure and maintain public trust in the Medicare certification program. While we are seeking public comment under this RFI to gather information which may be used for potential future rulemaking, we also believe that stakeholders may provide insight on other mechanisms to address this potential conflict of interest. These areas for which we are seeking insight from stakeholders are further discussed in Section III, ‘‘Solicitation of Comments’’. Section 488.5(a)(10) of our regulations states that the application information from the AO include the organization’s policies and procedures to avoid conflicts of interest, including the appearance of conflicts of interest, involving individuals who conduct surveys or participate in accreditation decisions. We implement this by reviewing the AOs policies and procedures regarding conflict of interest to determine that no overt conflicts of interest exist regarding such individuals. AOs typically include provisions in their organization’s policies that ban surveyors from conducting surveys in the following situations: If the surveyor has performed any previous consulting services for the facility; if the surveyor (or family member) has any financial interest in the facility; and, if the surveyor was previously employed by a facility. We are seeking feedback to determine whether we should revise our review process to identify actual, potential or perceived AO conflicts of interest as part of the application and renewal process for all AOs, including the programs that require accreditation in order for the provider or supplier to E:\FR\FM\20DEP1.SGM 20DEP1 Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules khammond on DSK30JT082PROD with PROPOSAL receive payment from Medicare for services furnished to Medicare beneficiaries, as discussed above. We are interested in ways that we could potentially modify § 488.5(a), which lists the required information to be submitted with an application by an AO to CMS for review, to also include a provision which addresses this conflict of interest review process, for which we are seeking public comments. As noted, § 488.5(a)(10) of our regulations requires that the application information include the organization’s policies and procedures to avoid conflicts of interest, including the appearance of conflicts of interest, involving individuals who conduct surveys or participate in accreditation decisions. Similarly, for HIT suppliers, under the CY 2019 Home Health final rule (83 FR 56406), at § 488.1010(a)(13), we require AOs for home infusion therapy suppliers to provide documentation of the AO’s policies and procedures for avoiding and handling conflicts of interest, including the appearance of conflicts of interest, involving individuals who conduct surveys, audits or participate in accreditation decisions. We believe that potentially expanding § 488.5(a)(10) by adding additional provisions which would require the AOs to disclose information about any consultative services provided by the AO to facilities which the AO accredits would further enhance oversight of AOs with CMSapproved accreditation programs; this would allow CMS to identify consultative relationships that create real, potential and perceived conflicts of interest. We are also considering adding similar provisions to the requirements for accrediting organizations that provide accreditation to providers and suppliers that must be accredited in order to receive payment from Medicare for services they furnish to Medicare beneficiaries, including HIT suppliers, as set out in the CY 2019 Home Health final rule (83 FR 56406) at § 488.1010(a)(13). III. Solicitation of Comments This is a request for information only. Respondents are encouraged to provide complete but concise responses to the questions listed in the sections outlined below. Response to this RFI is completely voluntary. This RFI is issued solely for information and planning purposes; it does not constitute a Request for Proposal, applications, proposal abstracts, or quotations. This RFI does not commit the Government to contract for any supplies or services or make a grant award. Further, we are not seeking proposals through this RFI and will not accept unsolicited proposals. VerDate Sep<11>2014 16:45 Dec 19, 2018 Jkt 247001 Responders are advised that the United States Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future procurement, if conducted. It is the responsibility of the potential responders to monitor this RFI announcement for additional information pertaining to this request. Also, we note that we will not respond to questions about the policy issues raised in this RFI. We may or may not choose to contact individual responders. Such communications would only serve to further clarify written responses. Contractor support personnel may be used to review RFI responses. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract or issue a grant. Information obtained as a result of this RFI may be used by the Government for program planning on a non-attribution basis. Respondents should not include any information that might be considered proprietary or confidential. This RFI should not be construed as a commitment or authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned. We may publically post the comments received, or a summary thereof. While we are soliciting general comments on CMS’s oversight of AOs, we are specifically seeking input on the following areas: A. Public/Stakeholder Feedback • We are seeking comment on the type of fee-based consultative services provided by AOs to the facilities they accredit. How are these services provided and communicated to the facilities? Are potential conflicts of interest disclosed? • Training providers and suppliers of services on the applicable requirements for Medicare certification is an important function to improve quality of care. Are there other entities that could provide this training besides the AOs? • We are seeking public comment related to whether commenters perceive a conflict of interest in AOs providing fee-based consultative services to the facilities they accredit. • We are seeking public comment related to some stakeholders’ perception that the ability of an AO to collect fees for consultation services from entities they accredit could degrade the public PO 00000 Frm 00020 Fmt 4702 Sfmt 4702 65335 trust inherent in an AO’s CMS-approved accreditation programs. • We are seeking public comment on what the appropriate consequences or impacts should be, if a conflict does exist. • We are seeking public comment on what firewalls may exist within an AO between accreditation and consultation services, or what firewalls would be prudent, to avoid potential and actual conflicts of interest. • We are soliciting examples of positive and negative effects which may be as a result of a conflict of interest. • We are seeking public comment from existing AOs on what the potential impact, financially and overall would be if CMS were to finalize rulemaking which would restrict certain activities that might give rise to a real or perceived conflict of interest. • We are seeking public comment, primarily from stakeholders, by requesting specific information on when and/or under what circumstances it would be appropriate for AOs to provide fee-based consultative services to the facilities which they accredit. • We are seeking public and stakeholder feedback on whether, and if so, under what specific circumstances CMS should review a potential conflict of interest, and what factors CMS should look at to determine if a conflict of interest exists. • Specifically, we are seeking comments in a list type format describing under what circumstances the AOs or stakeholders would believe there to be a conflict; and under which circumstances conflict does not exist. • We seek comment on the type of information which would be considered necessary, useful and/or appropriate in proving or refuting our hypothesis of a connection between the use of consultative services and preferential treatment of accredited providers and suppliers. We are seeking comment on alternatives for addressing any conflict of interest identified. B. Financial Impact and Burden • We are seeking public comment regarding how an AO’s revenue and operations may be affected by a prohibition or limitation on AOs’ marketing and provision of consultative services. • We are specifically looking for cost impacts, detailed accounting, and potential business risks for AOs. C. Adding a New CFR Subpart to Existing Regulation • We are seeking stakeholder feedback on the most appropriate area E:\FR\FM\20DEP1.SGM 20DEP1 65336 Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules for this potential future rulemaking under the existing regulations for AOs and whether expanding § 488.5(a)(10) to include a provision addressing this matter would be the most sensible placement. khammond on DSK30JT082PROD with PROPOSAL IV. Collection of Information Requirements This document does not impose information collection requirements, that is, reporting, recordkeeping or third-party disclosure requirements. However, section II of this document does contain a general solicitation of comments in the form of a request for information. In accordance with the implementing regulations of the Paperwork Reduction Act of 1995 (PRA), specifically 5 CFR 1320.3(h)(4), VerDate Sep<11>2014 16:45 Dec 19, 2018 Jkt 247001 this general solicitation is exempt from the PRA. Facts or opinions submitted in response to general solicitations of comments from the public, published in the Federal Register or other publications, regardless of the form or format thereof, provided that no person is required to supply specific information pertaining to the commenter, other than that necessary for self-identification, as a condition of the agency’s full consideration, are not generally considered information collections and therefore not subject to the PRA. Consequently, there is no need for review by the Office of Management and Budget under the authority of the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35). PO 00000 Frm 00021 Fmt 4702 Sfmt 9990 V. Response to Comments Because of the large number of public comments we normally receive on Federal Register documents, we are not able to acknowledge or respond to them individually. We will consider all comments we receive by the date and time specified in the DATES section of this preamble, and, when we proceed with a subsequent document, we will respond to the comments in the preamble to that document. Dated: November 7, 2018. Seema Verma, Administrator, Centers for Medicare & Medicaid Services. [FR Doc. 2018–27506 Filed 12–18–18; 4:15 pm] BILLING CODE P E:\FR\FM\20DEP1.SGM 20DEP1

Agencies

[Federal Register Volume 83, Number 244 (Thursday, December 20, 2018)]
[Proposed Rules]
[Pages 65331-65336]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-27506]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Medicare & Medicaid Services

42 CFR Part 488

[CMS-3367-NC]
RIN 0938-AT84


Medicare Program: Accrediting Organizations Conflict of Interest 
and Consulting Services; Request for Information

AGENCY: Centers for Medicare & Medicaid Services (CMS), HHS.

ACTION: Request for information.

-----------------------------------------------------------------------

SUMMARY: This request for information (RFI) seeks public comment 
regarding the appropriateness of the practices of some Medicare-
approved Accrediting Organizations (AOs) to provide fee-based 
consultative services for Medicare-participating providers and 
suppliers as part of their business model. We wish to determine whether 
AO practices of consulting with the same facilities which they accredit 
under their CMS approval could create actual or perceived conflicts of 
interest between the accreditation and consultative entities. We intend 
to consider information received in response to this RFI to assist in 
future rulemaking.

DATES: 
    Comments: To be assured consideration, comments must be received at 
one of the addresses provided below, no later than 5 p.m. on February 
19, 2019.

ADDRESSES: In commenting, refer to file code CMS-3367-NC. Because of 
staff and resource limitations, we cannot accept comments by facsimile 
(FAX) transmission.
    Comments, including mass comment submissions, must be submitted in 
one of the following three ways (please choose only one of the ways 
listed):
    1. Electronically. You may submit electronic comments on this RFI 
to https://www.regulations.gov. Follow the ``Submit a comment'' 
instructions.
    2. By regular mail. You may mail written comments to the following 
address ONLY: Centers for Medicare & Medicaid Services, Department of 
Health and Human Services, Attention: CMS-3367-NC, P.O. Box 8016, 
Baltimore, MD 21244-8010.
    Please allow sufficient time for mailed comments to be received 
before the close of the comment period.
    3. By express or overnight mail. You may send written comments to 
the

[[Page 65332]]

following address ONLY: Centers for Medicare & Medicaid Services, 
Department of Health and Human Services, Attention: CMS-3367-NC, Mail 
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-1850.

FOR FURTHER INFORMATION CONTACT: Monda Shaver, 410-786-3410 or Caroline 
Gallagher, 410-786-8705.

SUPPLEMENTARY INFORMATION: 
    Inspection of Public Comments: All comments received before the 
close of the comment period will be made available for viewing by the 
public, including any personally identifiable or confidential business 
information that is included in a comment. We will post all comments 
received before the close of the comment period on the following 
website as soon as possible after they have been received: https://www.regulations.gov. Follow the search instructions on that website to 
view public comments.

I. Background

    To participate in the Medicare program, providers and suppliers of 
health care services must be in substantial compliance with specified 
statutory requirements of the Social Security Act (the Act), as well as 
any additional regulatory requirements related to the health and safety 
of patients specified by the Secretary of the Department of Health and 
Human Services (the Secretary). These health and safety requirements 
are generally called conditions of participation (CoPs) for most 
providers, requirements for skilled nursing facilities (SNFs), and 
conditions for coverage or certification (CfCs) for other suppliers. 
Medicare certified providers and suppliers participate in the Medicare 
program by entering into an agreement with Medicare in which, among 
other things, they agree to comply with the CoPs or other applicable 
health and safety requirements. The providers and suppliers subject to 
these requirements include hospitals, skilled nursing facilities, home 
health agencies, hospice programs, rural health clinics, critical 
access hospitals, comprehensive outpatient rehabilitation facilities, 
laboratories, clinics, rehabilitation agencies, public health agencies, 
and ambulatory surgical centers. A Medicare-certified provider or 
supplier that does not substantially comply with the applicable health 
and safety requirements risks having its participation in the Medicare 
program terminated.
    In accordance with section 1864 of the Act, state health agencies 
or other appropriate local agencies, under an agreement with CMS, 
survey health care providers and suppliers for compliance with the 
applicable CoPs, CfCs, conditions of certification, or requirements. 
Based on these State Survey Agency (SA) certifications, CMS determines 
whether the provider or supplier qualifies, or continues to qualify, 
for participation in the Medicare program. Additionally, section 
1865(a) of the Act allows most health care facilities to demonstrate 
compliance with Medicare CoPs, requirements, CfCs, or conditions for 
certification through accreditation by a CMS-approved program of a 
national accreditation organization (AO), in lieu of being surveyed by 
SAs for certification. Accreditation by an AO is generally voluntary 
and is not required for Medicare certification or participation in the 
Medicare Program. Section 1865(a)(1) of the Act provides that if the 
Secretary finds that accreditation of a provider entity (which includes 
a provider of services, supplier, facility, clinic, agency, or 
laboratory) by a national accreditation body demonstrates that all 
applicable conditions are met or exceeded, the Secretary may deem those 
requirements as being met by the provider entity. We are ultimately 
responsible for the review, approval and subsequent oversight of 
national AOs' Medicare accreditation programs, and for ensuring 
providers or suppliers accredited by the AO meet the quality and 
patient safety standards required by the Medicare CoPs, requirements, 
CfCs, and conditions for certification. Any national AO seeking 
approval of an accreditation program in accordance with section 1865(a) 
of the Act must apply for accreditation program approval in accordance 
with Sec.  488.5 and may be approved by CMS for a period not to exceed 
6 years.
    In addition, section 353 of the Public Health Service Act (PHS 
Act), as amended by the Clinical Laboratory Improvement Amendments of 
1988 (CLIA) (Pub. L. 100-578), requires any laboratory that performs 
testing on human specimens for health purposes to meet the requirements 
established by CLIA and regulations issued under its authority, and 
have in effect an applicable CLIA certificate. Pursuant to section 
353(e) of the PHS Act, a laboratory covered by CLIA may receive a 
certificate if, among other things, it is accredited by a laboratory AO 
approved by CMS under paragraph 353(e)(2) of the PHS Act. Any proposed 
or future regulation made regarding AOs' practice of providing fee-
based consulting services to Medicare-participating providers and 
suppliers would also apply to AOs that accredit laboratories pursuant 
to CLIA.
    While accreditation by an AO is generally voluntary, suppliers of 
the technical component of Advanced Diagnostic Imaging (ADI) services 
(as described at 42 CFR 414.68); Diabetes Self-Management Training 
(DSMT) services (as described at 42 CFR 410.141); and Durable Medical 
Equipment (DME) (as described at 42 CFR 424.58) are subject to 
accreditation required in order to receive reimbursement from Medicare 
for the services they furnish to Medicare beneficiaries. We also 
recently finalized regulations, at 42 CFR part 488, subpart L, for the 
approval and oversight of AOs that accredit Home Infusion Therapy 
suppliers, because section 1834(u)(5) of the Act requires suppliers of 
Home Infusion Therapy services (HIT) to be accredited (CY 2019 Home 
Health Prospective Payment System Rate Update final rule, 83 FR 56406, 
November 13, 2018).
    Pursuant to their respective authorizing statutes, these four 
supplier types cannot participate in Medicare using a state survey 
option. One AO provides accreditation for several provider and supplier 
types, some under accreditation that is required in order for the 
provider or supplier to receive payment from Medicare for services 
furnished to Medicare beneficiaries, and some under the voluntary 
accreditation programs authorized under section 1865 of the Act. 
Therefore, our RFI also seeks comment on potential conflicts of 
interest related to this category of AOs that certify the four supplier 
types subject to accreditation that is required for a provider or 
supplier to receive payment from Medicare for services furnished to 
Medicare beneficiaries as well as laboratories accredited by an AO 
under CLIA.
    AOs charge fees to facilities that seek their accreditation and 
generally offer facilities at least two accreditation options: 
Accreditation alone, or accreditation under a CMS-approved program for 
the purpose of participating in Medicare. Accreditation alone may be 
provided for purposes other than participation in Medicare. 
Accreditation under a CMS-approved program is provided for the purpose 
of obtaining and maintaining a Medicare provider agreement. Existing 
regulations at Sec.  488.4 sets forth the general provisions for CMS-
approved accreditation programs for providers and suppliers and Sec.  
488.5 outlines the application and re-application procedures for 
national AOs that seek to obtain CMS approval

[[Page 65333]]

of their accreditation programs, often called ``deeming authority.'' 
Additionally, AO application and re-application procedures are set 
forth at Sec.  414.68(c) for accreditors of ADI suppliers, Sec.  
410.142 for accreditors of DSMT suppliers, and Sec.  424.57(c) for 
accreditors of DME suppliers. Pursuant to the above regulations CMS has 
responsibility for oversight and approval of AO accreditation programs 
used for Medicare participation purposes and for ensuring that 
providers and suppliers that are accredited under a CMS-approved AO 
accreditation program meet or exceed the quality and patient safety 
standards required by the Medicare regulations. A thorough review of 
each accreditation program voluntarily submitted by an AO seeking CMS 
approval is conducted by CMS, including a review of the equivalency to 
the Medicare standards of its accreditation requirements, survey 
processes and procedures, surveyor training, and oversight and 
enforcement of provider entities. In addition, we also review the 
qualifications of the surveyors, staff, and the AO's financial status.
    Under the application and re-application requirement procedures in 
Sec.  488.5 for ``voluntary'' accreditation programs, under Sec.  
488.5(a)(10), an AO submitting an application must include a copy of 
the AO's ``organization's policies and procedures to avoid conflicts of 
interest, including the appearance of conflicts of interest, involving 
individuals who conduct surveys or participate in accreditation 
decisions.'' This provision is implemented by CMS's review of submitted 
documentation to determine that no conflicts of interest exist.
    Section 488.5(e) requires that we publish a notice in the Federal 
Register when we receive a complete application or reapplication from a 
national AO which is voluntarily seeking approval of its voluntary 
accreditation program. The notice identifies the organization and the 
type of providers or suppliers to be covered by the voluntary 
accreditation program and provides a 30-day public comment period. We 
have 210 days from the receipt of a complete application to publish 
notice of approval or denial of the application. Upon approval, any 
provider or supplier subsequently accredited by the AO's approved 
program(s) would be deemed by CMS to have met the applicable Medicare 
conditions and would be referred to as having ``deemed status.'' 
Similar rules regarding CMS's approval process also apply to the 
accreditation required to receive payment from Medicare for the 
services furnished by the provider or supplier to Medicare 
beneficiaries by ADI, DSMT, DME and HIT suppliers, as discussed above.
    In addition to the general accreditation application process, we 
are also required by statute to submit an annual Report to Congress \1\ 
on our oversight of the national AOs. This report contains information 
related to the AO activities in a given fiscal year and compares these 
activities to the previous years. Within this report, we also measure 
the ``disparity rate'', which is a comparison rate based on AO findings 
of non-compliance during an AO survey and the SA findings of non-
compliance for the same facilities found during a state validation 
survey. When the state survey agency cites a condition-level deficiency 
for which the AO has not cited a comparable deficiency, the deficiency 
is considered by CMS to have been ``missed'' and is factored into the 
AO's disparity rate for each facility type. The identification of only 
one missed condition level finding in any survey results in the entire 
survey being counted as disparate. The number of disparate surveys is 
divided by the number of validation surveys to determine the AO's 
disparity rate. According to the most recently published Report to 
Congress, disparity rates for all CMS-approved AO programs for the 
following facility types for the most recent year in the report (FY 
2017) are: Hospital rates (46 percent); Psychiatric hospitals (57 
percent); Critical Access Hospitals (44 percent); Home Health Agencies 
(18 percent); Hospices (18 percent); Ambulatory Surgery Centers (35 
percent).
---------------------------------------------------------------------------

    \1\ Report to Congress: https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Policy-and-Memos-to-States-and-Regions.htm.
---------------------------------------------------------------------------

    As part of our ongoing efforts to enhance transparency and 
oversight of the AOs, in 2018 CMS began a pilot for integrated 
validation surveys for accredited hospitals. Rather than the SA 
performing a separate second survey of an accredited facility within 
60-days of the AO having completed its survey (of the same facility), 
state survey teams accompanied the AO survey team to evaluate AO 
competency and effectiveness during the same survey. CMS plans to 
refine this process over the next several years in an effort to enhance 
AO oversight, and to ensure that facilities under deemed status are in 
compliance with CMS conditions. Additionally, to ensure transparency 
both in the performance of AOs with CMS-approved accreditation programs 
and the quality of care provided by those deemed facilities, we are 
also working to create a CMS.gov web page that will provide AO 
performance data, as well as the latest quality of care findings based 
on complaint surveys of facilities accredited by these organizations.
    As we noted above, section 1865(a)(2) of the Act states that the 
Secretary shall consider, among other factors with respect to a 
national accreditation body, its requirements for accreditation, its 
survey procedures, its ability to provide adequate resources for 
conducting required surveys and supplying information for use in 
enforcement activities, its monitoring procedures for provider entities 
found out of compliance with the conditions or requirements, and its 
ability to provide the Secretary with necessary data for validation. 
CMS determines whether accreditation standards and procedures are 
comparable to those of CMS.
    CMS has been aware for some time that some AOs with CMS-approved 
accreditation programs are also providing fee-based consultative 
services to Medicare-participating health care facilities. Typical 
consultative services include, but are not limited to the following:
     Assistance for clinical and non-clinical leaders, 
including administrators in understanding the AO and CMS standards for 
compliance;
     Review of facility standards and promised early 
intervention and action through simulation of a real survey, similar to 
a mock survey to include comprehensive written reports of findings;
     Review of a facility's processes, policies and functions;
     Identification of and technical assistance for changing 
and sustaining areas in need of improvement; and,
     Educational consultative services.
    These activities are not prohibited by law or regulation, and the 
training provided by the AOs may be useful for entities to learn to 
comply with the requirements and identify gaps in compliance.
    This RFI is in response to increasing concern about potential 
conflicts of interest created by the accreditation and consultative 
activities of the AOs. In September 2017, an article \2\ in the Wall 
Street Journal raised concerns regarding the performance, transparency, 
and potential conflicts of interest between an AO's accreditation 
services and its

[[Page 65334]]

consulting services, which brought heightened attention to this issue 
in the public and the Congress. This article also discussed CMS's 
oversight of the AOs. Members of Congress subsequently sent letters to 
CMS \3\ regarding the agency's oversight of AOs, which encouraged CMS 
to consider whether the agency should continue to recognize or approve 
AOs that seek to provide consultative services to the entities they 
accredit for CMS participation in light of the potential for actual or 
perceived conflict of interest.
---------------------------------------------------------------------------

    \2\ The Wall Street Journal, ``Watchdog Awards Hospitals Seal of 
Approval Even After Problems Emerge'' Stephanie Armour (September 8, 
2018) https://www.wsj.com/articles/watchdog-awards-hospitals-seal-of-approval-even-after-problems-emerge-1504889146.
    \3\ https://energycommerce.house.gov/news/press-release/ec-leaders-request-information-hospital-accreditation-processes/.
---------------------------------------------------------------------------

    After consideration of these issues, we are seeking comment to 
determine whether offering consultative services to the same entities 
an AO accredits may create actual or perceived conflicts of interest 
between the AOs accreditation program and its consultative program. We 
have concerns that this dual function may undermine, or appear to 
undermine, the integrity of the accreditation programs and could erode 
the public trust in the safety of CMS-accredited providers and 
suppliers. We recognize and acknowledge that certain consulting 
services offered by some of the AOs, such as quality improvement work 
and training of facility staff, may be beneficial to some facilities 
and result in improvements in operations or the quality of care 
furnished and may be provided with the best of intentions. However, it 
has been brought to our attention that this dual role played by some 
AOs may create, a minimum, the perception of conflicts of interest or 
actual conflicts of interest, which are rooted in the intersection of 
the AO's accreditation program with the AO's consulting services. We 
are concerned that circumstances could arise where an AO has 
recommended deemed status through accreditation that a client facility 
was in compliance with the Medicare regulations, while the consultancy 
service of the AO was generating revenue assisting the same facility in 
passing the AO's own accreditation surveys. While the consultancy arm 
may or may not have used surveyors which were conducting the on-site AO 
accreditation surveys, the consultants are advertised as experts on 
compliance standards. Some AOs have indicated that they establish 
firewalls between the arms of their businesses, but we are concerned 
that these firewalls may not be sufficient to ensure that no conflicts 
of interest result from these activities.
    We have promulgated regulations and other requirements for other 
programs to ensure public trust by, for example, taking steps to 
address potential conflicts of interest in the Quality Improvement 
Organizations (QIO) (42 CFR 475.102 and 475.103) and External Quality 
Review Organization (EQRO) (42 CFR 438.354 and 42 CFR 438.358) 
programs. For example, 42 CFR 475.105(c) prohibits QIOs from 
subcontracting with a healthcare facilities to perform any case review 
activities except for the review of the quality of care
    Section 1932(c)(2) of the Act and Sec.  438.350 and 438.354, 
respectively, specifies that EQRO programs must be independent from the 
State Medicaid agency and the managed care plans it reviews. Under 
these requirements, EQRO programs may not conduct certain ongoing 
Medicaid managed care program operations related to oversight of the 
quality of managed care plan services on the state's behalf. For 
example, these restrictions preclude an EQRO from reviewing any managed 
care plan for which it is conducting or has conducted an accreditation 
review within the previous 3 years, or having a present, or known 
future, direct or indirect financial relationship with a managed care 
plan that it will review as an EQRO. We believe that the prohibitions 
set forth at Sec.  438.354 ensure the independence of the EQROs from 
the state Medicaid agency and other managed care organizations and 
provide an example for how to avoid any perceived conflict of interest 
between their consultative services and work to deliver healthcare 
services to Medicaid beneficiaries.
    Our consideration of this issue and review of how conflicts of 
interest are handled in similar programs suggested a need to reexamine 
our current regulations regarding AO conflicts of interest. Prior to 
initiating the rulemaking process in this area, we are seeking 
information (for example, evidence, research and trends), including 
stakeholder and AO feedback, specific to the topics discussed in this 
request for information. We intend to consider any such comments when 
we draft proposals for future policy development, to better protect 
public health and the safety of patients, and ensure our process for 
approving and ongoing monitoring of AOs is meaningful and maintains the 
public trust.

II. Potential Alternatives for Addressing Conflicts of Interest

    We believe that, similar to QIO and EQRO programs, any AO with a 
Medicare-approved accreditation program has assumed a position of 
public trust, and is responsible for acting on behalf of the public, 
because the AO is performing a function that assists in the federal 
government's enforcement programs. We also believe that AOs voluntarily 
take on this position and responsibility when they seek accreditation 
approval from CMS to accredit providers and suppliers on behalf of CMS 
for participation in Medicare. Because of the responsibility CMS has 
related to maintaining public trust and guarding public health, we are 
compelled to ensure that all entities and programs, including AOs and 
their accreditation programs, that require CMS approval, be held to the 
high standards of ethical conduct so that every citizen can have 
complete confidence in the integrity of the Federal Government. In our 
view, AO accreditation determinations must be made without regard to 
any additional services that a Medicare provider or supplier might 
obtain through the AO or its subsidiaries, in order to ensure and 
maintain public trust in the Medicare certification program.
    While we are seeking public comment under this RFI to gather 
information which may be used for potential future rulemaking, we also 
believe that stakeholders may provide insight on other mechanisms to 
address this potential conflict of interest. These areas for which we 
are seeking insight from stakeholders are further discussed in Section 
III, ``Solicitation of Comments''. Section 488.5(a)(10) of our 
regulations states that the application information from the AO include 
the organization's policies and procedures to avoid conflicts of 
interest, including the appearance of conflicts of interest, involving 
individuals who conduct surveys or participate in accreditation 
decisions. We implement this by reviewing the AOs policies and 
procedures regarding conflict of interest to determine that no overt 
conflicts of interest exist regarding such individuals. AOs typically 
include provisions in their organization's policies that ban surveyors 
from conducting surveys in the following situations: If the surveyor 
has performed any previous consulting services for the facility; if the 
surveyor (or family member) has any financial interest in the facility; 
and, if the surveyor was previously employed by a facility.
    We are seeking feedback to determine whether we should revise our 
review process to identify actual, potential or perceived AO conflicts 
of interest as part of the application and renewal process for all AOs, 
including the programs that require accreditation in order for the 
provider or supplier to

[[Page 65335]]

receive payment from Medicare for services furnished to Medicare 
beneficiaries, as discussed above. We are interested in ways that we 
could potentially modify Sec.  488.5(a), which lists the required 
information to be submitted with an application by an AO to CMS for 
review, to also include a provision which addresses this conflict of 
interest review process, for which we are seeking public comments. As 
noted, Sec.  488.5(a)(10) of our regulations requires that the 
application information include the organization's policies and 
procedures to avoid conflicts of interest, including the appearance of 
conflicts of interest, involving individuals who conduct surveys or 
participate in accreditation decisions. Similarly, for HIT suppliers, 
under the CY 2019 Home Health final rule (83 FR 56406), at Sec.  
488.1010(a)(13), we require AOs for home infusion therapy suppliers to 
provide documentation of the AO's policies and procedures for avoiding 
and handling conflicts of interest, including the appearance of 
conflicts of interest, involving individuals who conduct surveys, 
audits or participate in accreditation decisions. We believe that 
potentially expanding Sec.  488.5(a)(10) by adding additional 
provisions which would require the AOs to disclose information about 
any consultative services provided by the AO to facilities which the AO 
accredits would further enhance oversight of AOs with CMS-approved 
accreditation programs; this would allow CMS to identify consultative 
relationships that create real, potential and perceived conflicts of 
interest. We are also considering adding similar provisions to the 
requirements for accrediting organizations that provide accreditation 
to providers and suppliers that must be accredited in order to receive 
payment from Medicare for services they furnish to Medicare 
beneficiaries, including HIT suppliers, as set out in the CY 2019 Home 
Health final rule (83 FR 56406) at Sec.  488.1010(a)(13).

III. Solicitation of Comments

    This is a request for information only. Respondents are encouraged 
to provide complete but concise responses to the questions listed in 
the sections outlined below. Response to this RFI is completely 
voluntary. This RFI is issued solely for information and planning 
purposes; it does not constitute a Request for Proposal, applications, 
proposal abstracts, or quotations. This RFI does not commit the 
Government to contract for any supplies or services or make a grant 
award. Further, we are not seeking proposals through this RFI and will 
not accept unsolicited proposals. Responders are advised that the 
United States Government will not pay for any information or 
administrative costs incurred in response to this RFI; all costs 
associated with responding to this RFI will be solely at the interested 
party's expense. Not responding to this RFI does not preclude 
participation in any future procurement, if conducted. It is the 
responsibility of the potential responders to monitor this RFI 
announcement for additional information pertaining to this request. 
Also, we note that we will not respond to questions about the policy 
issues raised in this RFI. We may or may not choose to contact 
individual responders. Such communications would only serve to further 
clarify written responses. Contractor support personnel may be used to 
review RFI responses. Responses to this notice are not offers and 
cannot be accepted by the Government to form a binding contract or 
issue a grant. Information obtained as a result of this RFI may be used 
by the Government for program planning on a non-attribution basis. 
Respondents should not include any information that might be considered 
proprietary or confidential. This RFI should not be construed as a 
commitment or authorization to incur cost for which reimbursement would 
be required or sought. All submissions become Government property and 
will not be returned. We may publically post the comments received, or 
a summary thereof.
    While we are soliciting general comments on CMS's oversight of AOs, 
we are specifically seeking input on the following areas:

A. Public/Stakeholder Feedback

     We are seeking comment on the type of fee-based 
consultative services provided by AOs to the facilities they accredit. 
How are these services provided and communicated to the facilities? Are 
potential conflicts of interest disclosed?
     Training providers and suppliers of services on the 
applicable requirements for Medicare certification is an important 
function to improve quality of care. Are there other entities that 
could provide this training besides the AOs?
     We are seeking public comment related to whether 
commenters perceive a conflict of interest in AOs providing fee-based 
consultative services to the facilities they accredit.
     We are seeking public comment related to some 
stakeholders' perception that the ability of an AO to collect fees for 
consultation services from entities they accredit could degrade the 
public trust inherent in an AO's CMS-approved accreditation programs.
     We are seeking public comment on what the appropriate 
consequences or impacts should be, if a conflict does exist.
     We are seeking public comment on what firewalls may exist 
within an AO between accreditation and consultation services, or what 
firewalls would be prudent, to avoid potential and actual conflicts of 
interest.
     We are soliciting examples of positive and negative 
effects which may be as a result of a conflict of interest.
     We are seeking public comment from existing AOs on what 
the potential impact, financially and overall would be if CMS were to 
finalize rulemaking which would restrict certain activities that might 
give rise to a real or perceived conflict of interest.
     We are seeking public comment, primarily from 
stakeholders, by requesting specific information on when and/or under 
what circumstances it would be appropriate for AOs to provide fee-based 
consultative services to the facilities which they accredit.
     We are seeking public and stakeholder feedback on whether, 
and if so, under what specific circumstances CMS should review a 
potential conflict of interest, and what factors CMS should look at to 
determine if a conflict of interest exists.
     Specifically, we are seeking comments in a list type 
format describing under what circumstances the AOs or stakeholders 
would believe there to be a conflict; and under which circumstances 
conflict does not exist.
     We seek comment on the type of information which would be 
considered necessary, useful and/or appropriate in proving or refuting 
our hypothesis of a connection between the use of consultative services 
and preferential treatment of accredited providers and suppliers.
    We are seeking comment on alternatives for addressing any conflict 
of interest identified.

B. Financial Impact and Burden

     We are seeking public comment regarding how an AO's 
revenue and operations may be affected by a prohibition or limitation 
on AOs' marketing and provision of consultative services.
     We are specifically looking for cost impacts, detailed 
accounting, and potential business risks for AOs.

C. Adding a New CFR Subpart to Existing Regulation

     We are seeking stakeholder feedback on the most 
appropriate area

[[Page 65336]]

for this potential future rulemaking under the existing regulations for 
AOs and whether expanding Sec.  488.5(a)(10) to include a provision 
addressing this matter would be the most sensible placement.

IV. Collection of Information Requirements

    This document does not impose information collection requirements, 
that is, reporting, recordkeeping or third-party disclosure 
requirements. However, section II of this document does contain a 
general solicitation of comments in the form of a request for 
information. In accordance with the implementing regulations of the 
Paperwork Reduction Act of 1995 (PRA), specifically 5 CFR 1320.3(h)(4), 
this general solicitation is exempt from the PRA. Facts or opinions 
submitted in response to general solicitations of comments from the 
public, published in the Federal Register or other publications, 
regardless of the form or format thereof, provided that no person is 
required to supply specific information pertaining to the commenter, 
other than that necessary for self-identification, as a condition of 
the agency's full consideration, are not generally considered 
information collections and therefore not subject to the PRA. 
Consequently, there is no need for review by the Office of Management 
and Budget under the authority of the Paperwork Reduction Act of 1995 
(44 U.S.C. Chapter 35).

V. Response to Comments

    Because of the large number of public comments we normally receive 
on Federal Register documents, we are not able to acknowledge or 
respond to them individually. We will consider all comments we receive 
by the date and time specified in the DATES section of this preamble, 
and, when we proceed with a subsequent document, we will respond to the 
comments in the preamble to that document.

    Dated: November 7, 2018.
Seema Verma,
Administrator, Centers for Medicare & Medicaid Services.
[FR Doc. 2018-27506 Filed 12-18-18; 4:15 pm]
BILLING CODE P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.