Medicare Program: Accrediting Organizations Conflict of Interest and Consulting Services; Request for Information, 65331-65336 [2018-27506]
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invoice payment submitted by the
Contractor under this contract.
(2) (i) Except as provided in paragraph
(c) of this clause, the Contractor shall
submit invoices using the electronic
invoicing program Invoice Processing
Platform (IPP), which is a secure webbased service provided by the U.S.
Treasury that more efficiently manages
government invoicing.
(ii) Under this contract, the following
documents are required to be submitted
as an attachment to the IPP invoice:
(This is a fill-in for acceptable types of
required documentation, such as an SF
1034 and 1035, or an invoice/selfdesigned form on company letterhead
that contains the required information.)
(iii) The Contractor’s Government
Business Point of Contact (as listed in
System for Award Management (SAM))
will receive enrollment instructions via
email from the IPP. The Contractor must
register within 3 to 5 days of receipt of
such email from IPP.
(iv) Contractor assistance with
enrollment can be obtained by
contacting the IPP Production Helpdesk
via email at IPPCustomerSupport@
fiscal.treasury.gov or by telephone at
(866) 973–3131.
(3) If the Contractor is unable to
comply with the requirement to use IPP
for submitting invoices for payment, the
Contractor shall submit a waiver request
in writing to the Contracting Officer.
The Contractor may submit an invoice
using other than IPP only when—
(i) The Contracting Officer
administering the contract for payment
has determined, in writing, that
electronic submission would be unduly
burdensome to the Contractor; and in
such cases, the Contracting Officer shall
modify the contract to include a copy of
the Determination; or
(ii) When the Governmentwide
commercial purchase card is used as the
method of payment.
(4) The Contractor shall submit any
non-electronic payment requests using
the method or methods specified in
Section G of the contract.
(5) In addition to the requirements of
this clause, the Contractor shall meet
the requirements of the appropriate
payment clauses in this contract when
submitting payment requests.
(6) Invoices submitted through IPP
will be either rejected, or accepted and
paid, in their entirety, and will not be
paid on a partial basis.
(b) The Contractor shall prepare its
invoice or request for contract financing
payment in accordance with FAR
32.905 on the prescribed Government
forms, or the Contractor may submit
self-designed forms which contain the
required information. Standard Form
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1034, Public Voucher for Purchases and
Services other than Personal, is
prescribed for used by contractors to
show the amount claimed for
reimbursement. Standard Form 1035,
Public Voucher for Purchases and
Services other than Personal—
Continuation Sheet, is prescribed for
use to furnish the necessary supporting
detail or additional information
required by the Contracting Officer.
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(g) * * *
(5) Voucher Number—Insert the
appropriate serial number of the
voucher. A separate series of
consecutive numbers, beginning with
Number 1, shall be used by the
contractor for each new contract. For an
adjustment invoice, write ‘‘[invoice
number] #Adj’’ at the voucher number.
For a final invoice, put invoice number
F. For a completion invoice, put invoice
number #C.
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Note to paragraph (i)—Any costs
requiring advance consent by the Contracting
Officer will be considered improper and will
be disallowed, if claimed prior to receipt of
Contracting Officer consent. Include the total
cost claimed for the current and cumulativeto-date periods. After the total amount
claimed, provide summary dollar amounts
disallowed on the contract as of the date of
the invoice. Also include an explanation of
the changes in cumulative costs disallowed
by addressing each adjustment in terms of:
Voucher number, date, dollar amount,
source, and reason for the adjustment.
Disallowed costs should be identified in
unallowable accounts in the contractor’s
accounting system.
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Note to paragraph (j)—Any costs
requiring advance consent by the Contracting
Officer will be considered improper and will
be disallowed, if claimed prior to receipt of
Contracting Officer consent. Include the total
cost claimed for the current and cumulativeto-date periods. After the total amount
claimed, provide summary dollar amounts
disallowed on the contract as of the date of
the invoice. Also include an explanation of
the changes in cumulative costs disallowed
by addressing each adjustment in terms of:
Voucher number, date, dollar amount,
source, and reason for the adjustment.
Disallowed costs should be identified in
unallowable accounts in the contractor’s
accounting system.
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[FR Doc. 2018–27478 Filed 12–19–18; 8:45 am]
BILLING CODE 6560–50–P
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65331
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Part 488
[CMS–3367–NC]
RIN 0938–AT84
Medicare Program: Accrediting
Organizations Conflict of Interest and
Consulting Services; Request for
Information
Centers for Medicare &
Medicaid Services (CMS), HHS.
ACTION: Request for information.
AGENCY:
This request for information
(RFI) seeks public comment regarding
the appropriateness of the practices of
some Medicare-approved Accrediting
Organizations (AOs) to provide feebased consultative services for
Medicare-participating providers and
suppliers as part of their business
model. We wish to determine whether
AO practices of consulting with the
same facilities which they accredit
under their CMS approval could create
actual or perceived conflicts of interest
between the accreditation and
consultative entities. We intend to
consider information received in
response to this RFI to assist in future
rulemaking.
DATES:
Comments: To be assured
consideration, comments must be
received at one of the addresses
provided below, no later than 5 p.m. on
February 19, 2019.
ADDRESSES: In commenting, refer to file
code CMS–3367–NC. Because of staff
and resource limitations, we cannot
accept comments by facsimile (FAX)
transmission.
Comments, including mass comment
submissions, must be submitted in one
of the following three ways (please
choose only one of the ways listed):
1. Electronically. You may submit
electronic comments on this RFI to
https://www.regulations.gov. Follow the
‘‘Submit a comment’’ instructions.
2. By regular mail. You may mail
written comments to the following
address ONLY: Centers for Medicare &
Medicaid Services, Department of
Health and Human Services, Attention:
CMS–3367–NC, P.O. Box 8016,
Baltimore, MD 21244–8010.
Please allow sufficient time for mailed
comments to be received before the
close of the comment period.
3. By express or overnight mail. You
may send written comments to the
SUMMARY:
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following address ONLY: Centers for
Medicare & Medicaid Services,
Department of Health and Human
Services, Attention: CMS–3367–NC,
Mail Stop C4–26–05, 7500 Security
Boulevard, Baltimore, MD 21244–1850.
FOR FURTHER INFORMATION CONTACT:
Monda Shaver, 410–786–3410 or
Caroline Gallagher, 410–786–8705.
SUPPLEMENTARY INFORMATION:
Inspection of Public Comments: All
comments received before the close of
the comment period will be made
available for viewing by the public,
including any personally identifiable or
confidential business information that is
included in a comment. We will post all
comments received before the close of
the comment period on the following
website as soon as possible after they
have been received: https://
www.regulations.gov. Follow the search
instructions on that website to view
public comments.
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I. Background
To participate in the Medicare
program, providers and suppliers of
health care services must be in
substantial compliance with specified
statutory requirements of the Social
Security Act (the Act), as well as any
additional regulatory requirements
related to the health and safety of
patients specified by the Secretary of the
Department of Health and Human
Services (the Secretary). These health
and safety requirements are generally
called conditions of participation (CoPs)
for most providers, requirements for
skilled nursing facilities (SNFs), and
conditions for coverage or certification
(CfCs) for other suppliers. Medicare
certified providers and suppliers
participate in the Medicare program by
entering into an agreement with
Medicare in which, among other things,
they agree to comply with the CoPs or
other applicable health and safety
requirements. The providers and
suppliers subject to these requirements
include hospitals, skilled nursing
facilities, home health agencies, hospice
programs, rural health clinics, critical
access hospitals, comprehensive
outpatient rehabilitation facilities,
laboratories, clinics, rehabilitation
agencies, public health agencies, and
ambulatory surgical centers. A
Medicare-certified provider or supplier
that does not substantially comply with
the applicable health and safety
requirements risks having its
participation in the Medicare program
terminated.
In accordance with section 1864 of
the Act, state health agencies or other
appropriate local agencies, under an
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agreement with CMS, survey health care
providers and suppliers for compliance
with the applicable CoPs, CfCs,
conditions of certification, or
requirements. Based on these State
Survey Agency (SA) certifications, CMS
determines whether the provider or
supplier qualifies, or continues to
qualify, for participation in the
Medicare program. Additionally, section
1865(a) of the Act allows most health
care facilities to demonstrate
compliance with Medicare CoPs,
requirements, CfCs, or conditions for
certification through accreditation by a
CMS-approved program of a national
accreditation organization (AO), in lieu
of being surveyed by SAs for
certification. Accreditation by an AO is
generally voluntary and is not required
for Medicare certification or
participation in the Medicare Program.
Section 1865(a)(1) of the Act provides
that if the Secretary finds that
accreditation of a provider entity (which
includes a provider of services,
supplier, facility, clinic, agency, or
laboratory) by a national accreditation
body demonstrates that all applicable
conditions are met or exceeded, the
Secretary may deem those requirements
as being met by the provider entity. We
are ultimately responsible for the
review, approval and subsequent
oversight of national AOs’ Medicare
accreditation programs, and for ensuring
providers or suppliers accredited by the
AO meet the quality and patient safety
standards required by the Medicare
CoPs, requirements, CfCs, and
conditions for certification. Any
national AO seeking approval of an
accreditation program in accordance
with section 1865(a) of the Act must
apply for accreditation program
approval in accordance with § 488.5 and
may be approved by CMS for a period
not to exceed 6 years.
In addition, section 353 of the Public
Health Service Act (PHS Act), as
amended by the Clinical Laboratory
Improvement Amendments of 1988
(CLIA) (Pub. L. 100–578), requires any
laboratory that performs testing on
human specimens for health purposes to
meet the requirements established by
CLIA and regulations issued under its
authority, and have in effect an
applicable CLIA certificate. Pursuant to
section 353(e) of the PHS Act, a
laboratory covered by CLIA may receive
a certificate if, among other things, it is
accredited by a laboratory AO approved
by CMS under paragraph 353(e)(2) of
the PHS Act. Any proposed or future
regulation made regarding AOs’ practice
of providing fee-based consulting
services to Medicare-participating
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providers and suppliers would also
apply to AOs that accredit laboratories
pursuant to CLIA.
While accreditation by an AO is
generally voluntary, suppliers of the
technical component of Advanced
Diagnostic Imaging (ADI) services (as
described at 42 CFR 414.68); Diabetes
Self-Management Training (DSMT)
services (as described at 42 CFR
410.141); and Durable Medical
Equipment (DME) (as described at 42
CFR 424.58) are subject to accreditation
required in order to receive
reimbursement from Medicare for the
services they furnish to Medicare
beneficiaries. We also recently finalized
regulations, at 42 CFR part 488, subpart
L, for the approval and oversight of AOs
that accredit Home Infusion Therapy
suppliers, because section 1834(u)(5) of
the Act requires suppliers of Home
Infusion Therapy services (HIT) to be
accredited (CY 2019 Home Health
Prospective Payment System Rate
Update final rule, 83 FR 56406,
November 13, 2018).
Pursuant to their respective
authorizing statutes, these four supplier
types cannot participate in Medicare
using a state survey option. One AO
provides accreditation for several
provider and supplier types, some
under accreditation that is required in
order for the provider or supplier to
receive payment from Medicare for
services furnished to Medicare
beneficiaries, and some under the
voluntary accreditation programs
authorized under section 1865 of the
Act. Therefore, our RFI also seeks
comment on potential conflicts of
interest related to this category of AOs
that certify the four supplier types
subject to accreditation that is required
for a provider or supplier to receive
payment from Medicare for services
furnished to Medicare beneficiaries as
well as laboratories accredited by an AO
under CLIA.
AOs charge fees to facilities that seek
their accreditation and generally offer
facilities at least two accreditation
options: Accreditation alone, or
accreditation under a CMS-approved
program for the purpose of participating
in Medicare. Accreditation alone may be
provided for purposes other than
participation in Medicare. Accreditation
under a CMS-approved program is
provided for the purpose of obtaining
and maintaining a Medicare provider
agreement. Existing regulations at
§ 488.4 sets forth the general provisions
for CMS-approved accreditation
programs for providers and suppliers
and § 488.5 outlines the application and
re-application procedures for national
AOs that seek to obtain CMS approval
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of their accreditation programs, often
called ‘‘deeming authority.’’
Additionally, AO application and reapplication procedures are set forth at
§ 414.68(c) for accreditors of ADI
suppliers, § 410.142 for accreditors of
DSMT suppliers, and § 424.57(c) for
accreditors of DME suppliers. Pursuant
to the above regulations CMS has
responsibility for oversight and
approval of AO accreditation programs
used for Medicare participation
purposes and for ensuring that
providers and suppliers that are
accredited under a CMS-approved AO
accreditation program meet or exceed
the quality and patient safety standards
required by the Medicare regulations. A
thorough review of each accreditation
program voluntarily submitted by an
AO seeking CMS approval is conducted
by CMS, including a review of the
equivalency to the Medicare standards
of its accreditation requirements, survey
processes and procedures, surveyor
training, and oversight and enforcement
of provider entities. In addition, we also
review the qualifications of the
surveyors, staff, and the AO’s financial
status.
Under the application and reapplication requirement procedures in
§ 488.5 for ‘‘voluntary’’ accreditation
programs, under § 488.5(a)(10), an AO
submitting an application must include
a copy of the AO’s ‘‘organization’s
policies and procedures to avoid
conflicts of interest, including the
appearance of conflicts of interest,
involving individuals who conduct
surveys or participate in accreditation
decisions.’’ This provision is
implemented by CMS’s review of
submitted documentation to determine
that no conflicts of interest exist.
Section 488.5(e) requires that we
publish a notice in the Federal Register
when we receive a complete application
or reapplication from a national AO
which is voluntarily seeking approval of
its voluntary accreditation program. The
notice identifies the organization and
the type of providers or suppliers to be
covered by the voluntary accreditation
program and provides a 30-day public
comment period. We have 210 days
from the receipt of a complete
application to publish notice of
approval or denial of the application.
Upon approval, any provider or supplier
subsequently accredited by the AO’s
approved program(s) would be deemed
by CMS to have met the applicable
Medicare conditions and would be
referred to as having ‘‘deemed status.’’
Similar rules regarding CMS’s approval
process also apply to the accreditation
required to receive payment from
Medicare for the services furnished by
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the provider or supplier to Medicare
beneficiaries by ADI, DSMT, DME and
HIT suppliers, as discussed above.
In addition to the general
accreditation application process, we
are also required by statute to submit an
annual Report to Congress 1 on our
oversight of the national AOs. This
report contains information related to
the AO activities in a given fiscal year
and compares these activities to the
previous years. Within this report, we
also measure the ‘‘disparity rate’’, which
is a comparison rate based on AO
findings of non-compliance during an
AO survey and the SA findings of noncompliance for the same facilities found
during a state validation survey. When
the state survey agency cites a
condition-level deficiency for which the
AO has not cited a comparable
deficiency, the deficiency is considered
by CMS to have been ‘‘missed’’ and is
factored into the AO’s disparity rate for
each facility type. The identification of
only one missed condition level finding
in any survey results in the entire
survey being counted as disparate. The
number of disparate surveys is divided
by the number of validation surveys to
determine the AO’s disparity rate.
According to the most recently
published Report to Congress, disparity
rates for all CMS-approved AO
programs for the following facility types
for the most recent year in the report
(FY 2017) are: Hospital rates (46
percent); Psychiatric hospitals (57
percent); Critical Access Hospitals (44
percent); Home Health Agencies (18
percent); Hospices (18 percent);
Ambulatory Surgery Centers (35
percent).
As part of our ongoing efforts to
enhance transparency and oversight of
the AOs, in 2018 CMS began a pilot for
integrated validation surveys for
accredited hospitals. Rather than the SA
performing a separate second survey of
an accredited facility within 60-days of
the AO having completed its survey (of
the same facility), state survey teams
accompanied the AO survey team to
evaluate AO competency and
effectiveness during the same survey.
CMS plans to refine this process over
the next several years in an effort to
enhance AO oversight, and to ensure
that facilities under deemed status are
in compliance with CMS conditions.
Additionally, to ensure transparency
both in the performance of AOs with
CMS-approved accreditation programs
and the quality of care provided by
1 Report to Congress: https://www.cms.gov/
Medicare/Provider-Enrollment-and-Certification/
SurveyCertificationGenInfo/Policy-and-Memos-toStates-and-Regions.htm.
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65333
those deemed facilities, we are also
working to create a CMS.gov web page
that will provide AO performance data,
as well as the latest quality of care
findings based on complaint surveys of
facilities accredited by these
organizations.
As we noted above, section 1865(a)(2)
of the Act states that the Secretary shall
consider, among other factors with
respect to a national accreditation body,
its requirements for accreditation, its
survey procedures, its ability to provide
adequate resources for conducting
required surveys and supplying
information for use in enforcement
activities, its monitoring procedures for
provider entities found out of
compliance with the conditions or
requirements, and its ability to provide
the Secretary with necessary data for
validation. CMS determines whether
accreditation standards and procedures
are comparable to those of CMS.
CMS has been aware for some time
that some AOs with CMS-approved
accreditation programs are also
providing fee-based consultative
services to Medicare-participating
health care facilities. Typical
consultative services include, but are
not limited to the following:
• Assistance for clinical and nonclinical leaders, including
administrators in understanding the AO
and CMS standards for compliance;
• Review of facility standards and
promised early intervention and action
through simulation of a real survey,
similar to a mock survey to include
comprehensive written reports of
findings;
• Review of a facility’s processes,
policies and functions;
• Identification of and technical
assistance for changing and sustaining
areas in need of improvement; and,
• Educational consultative services.
These activities are not prohibited by
law or regulation, and the training
provided by the AOs may be useful for
entities to learn to comply with the
requirements and identify gaps in
compliance.
This RFI is in response to increasing
concern about potential conflicts of
interest created by the accreditation and
consultative activities of the AOs. In
September 2017, an article 2 in the Wall
Street Journal raised concerns regarding
the performance, transparency, and
potential conflicts of interest between
an AO’s accreditation services and its
2 The Wall Street Journal, ‘‘Watchdog Awards
Hospitals Seal of Approval Even After Problems
Emerge’’ Stephanie Armour (September 8, 2018)
https://www.wsj.com/articles/watchdog-awardshospitals-seal-of-approval-even-after-problemsemerge-1504889146.
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consulting services, which brought
heightened attention to this issue in the
public and the Congress. This article
also discussed CMS’s oversight of the
AOs. Members of Congress subsequently
sent letters to CMS 3 regarding the
agency’s oversight of AOs, which
encouraged CMS to consider whether
the agency should continue to recognize
or approve AOs that seek to provide
consultative services to the entities they
accredit for CMS participation in light
of the potential for actual or perceived
conflict of interest.
After consideration of these issues, we
are seeking comment to determine
whether offering consultative services to
the same entities an AO accredits may
create actual or perceived conflicts of
interest between the AOs accreditation
program and its consultative program.
We have concerns that this dual
function may undermine, or appear to
undermine, the integrity of the
accreditation programs and could erode
the public trust in the safety of CMSaccredited providers and suppliers. We
recognize and acknowledge that certain
consulting services offered by some of
the AOs, such as quality improvement
work and training of facility staff, may
be beneficial to some facilities and
result in improvements in operations or
the quality of care furnished and may be
provided with the best of intentions.
However, it has been brought to our
attention that this dual role played by
some AOs may create, a minimum, the
perception of conflicts of interest or
actual conflicts of interest, which are
rooted in the intersection of the AO’s
accreditation program with the AO’s
consulting services. We are concerned
that circumstances could arise where an
AO has recommended deemed status
through accreditation that a client
facility was in compliance with the
Medicare regulations, while the
consultancy service of the AO was
generating revenue assisting the same
facility in passing the AO’s own
accreditation surveys. While the
consultancy arm may or may not have
used surveyors which were conducting
the on-site AO accreditation surveys,
the consultants are advertised as experts
on compliance standards. Some AOs
have indicated that they establish
firewalls between the arms of their
businesses, but we are concerned that
these firewalls may not be sufficient to
ensure that no conflicts of interest result
from these activities.
We have promulgated regulations and
other requirements for other programs to
3 https://energycommerce.house.gov/news/pressrelease/ec-leaders-request-information-hospitalaccreditation-processes/.
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ensure public trust by, for example,
taking steps to address potential
conflicts of interest in the Quality
Improvement Organizations (QIO) (42
CFR 475.102 and 475.103) and External
Quality Review Organization (EQRO)
(42 CFR 438.354 and 42 CFR 438.358)
programs. For example, 42 CFR
475.105(c) prohibits QIOs from
subcontracting with a healthcare
facilities to perform any case review
activities except for the review of the
quality of care
Section 1932(c)(2) of the Act and
§ 438.350 and 438.354, respectively,
specifies that EQRO programs must be
independent from the State Medicaid
agency and the managed care plans it
reviews. Under these requirements,
EQRO programs may not conduct
certain ongoing Medicaid managed care
program operations related to oversight
of the quality of managed care plan
services on the state’s behalf. For
example, these restrictions preclude an
EQRO from reviewing any managed care
plan for which it is conducting or has
conducted an accreditation review
within the previous 3 years, or having
a present, or known future, direct or
indirect financial relationship with a
managed care plan that it will review as
an EQRO. We believe that the
prohibitions set forth at § 438.354
ensure the independence of the EQROs
from the state Medicaid agency and
other managed care organizations and
provide an example for how to avoid
any perceived conflict of interest
between their consultative services and
work to deliver healthcare services to
Medicaid beneficiaries.
Our consideration of this issue and
review of how conflicts of interest are
handled in similar programs suggested a
need to reexamine our current
regulations regarding AO conflicts of
interest. Prior to initiating the
rulemaking process in this area, we are
seeking information (for example,
evidence, research and trends),
including stakeholder and AO feedback,
specific to the topics discussed in this
request for information. We intend to
consider any such comments when we
draft proposals for future policy
development, to better protect public
health and the safety of patients, and
ensure our process for approving and
ongoing monitoring of AOs is
meaningful and maintains the public
trust.
II. Potential Alternatives for Addressing
Conflicts of Interest
We believe that, similar to QIO and
EQRO programs, any AO with a
Medicare-approved accreditation
program has assumed a position of
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public trust, and is responsible for
acting on behalf of the public, because
the AO is performing a function that
assists in the federal government’s
enforcement programs. We also believe
that AOs voluntarily take on this
position and responsibility when they
seek accreditation approval from CMS
to accredit providers and suppliers on
behalf of CMS for participation in
Medicare. Because of the responsibility
CMS has related to maintaining public
trust and guarding public health, we are
compelled to ensure that all entities and
programs, including AOs and their
accreditation programs, that require
CMS approval, be held to the high
standards of ethical conduct so that
every citizen can have complete
confidence in the integrity of the
Federal Government. In our view, AO
accreditation determinations must be
made without regard to any additional
services that a Medicare provider or
supplier might obtain through the AO or
its subsidiaries, in order to ensure and
maintain public trust in the Medicare
certification program.
While we are seeking public comment
under this RFI to gather information
which may be used for potential future
rulemaking, we also believe that
stakeholders may provide insight on
other mechanisms to address this
potential conflict of interest. These areas
for which we are seeking insight from
stakeholders are further discussed in
Section III, ‘‘Solicitation of Comments’’.
Section 488.5(a)(10) of our regulations
states that the application information
from the AO include the organization’s
policies and procedures to avoid
conflicts of interest, including the
appearance of conflicts of interest,
involving individuals who conduct
surveys or participate in accreditation
decisions. We implement this by
reviewing the AOs policies and
procedures regarding conflict of interest
to determine that no overt conflicts of
interest exist regarding such
individuals. AOs typically include
provisions in their organization’s
policies that ban surveyors from
conducting surveys in the following
situations: If the surveyor has performed
any previous consulting services for the
facility; if the surveyor (or family
member) has any financial interest in
the facility; and, if the surveyor was
previously employed by a facility.
We are seeking feedback to determine
whether we should revise our review
process to identify actual, potential or
perceived AO conflicts of interest as
part of the application and renewal
process for all AOs, including the
programs that require accreditation in
order for the provider or supplier to
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receive payment from Medicare for
services furnished to Medicare
beneficiaries, as discussed above. We
are interested in ways that we could
potentially modify § 488.5(a), which
lists the required information to be
submitted with an application by an AO
to CMS for review, to also include a
provision which addresses this conflict
of interest review process, for which we
are seeking public comments. As noted,
§ 488.5(a)(10) of our regulations requires
that the application information include
the organization’s policies and
procedures to avoid conflicts of interest,
including the appearance of conflicts of
interest, involving individuals who
conduct surveys or participate in
accreditation decisions. Similarly, for
HIT suppliers, under the CY 2019 Home
Health final rule (83 FR 56406), at
§ 488.1010(a)(13), we require AOs for
home infusion therapy suppliers to
provide documentation of the AO’s
policies and procedures for avoiding
and handling conflicts of interest,
including the appearance of conflicts of
interest, involving individuals who
conduct surveys, audits or participate in
accreditation decisions. We believe that
potentially expanding § 488.5(a)(10) by
adding additional provisions which
would require the AOs to disclose
information about any consultative
services provided by the AO to facilities
which the AO accredits would further
enhance oversight of AOs with CMSapproved accreditation programs; this
would allow CMS to identify
consultative relationships that create
real, potential and perceived conflicts of
interest. We are also considering adding
similar provisions to the requirements
for accrediting organizations that
provide accreditation to providers and
suppliers that must be accredited in
order to receive payment from Medicare
for services they furnish to Medicare
beneficiaries, including HIT suppliers,
as set out in the CY 2019 Home Health
final rule (83 FR 56406) at
§ 488.1010(a)(13).
III. Solicitation of Comments
This is a request for information only.
Respondents are encouraged to provide
complete but concise responses to the
questions listed in the sections outlined
below. Response to this RFI is
completely voluntary. This RFI is issued
solely for information and planning
purposes; it does not constitute a
Request for Proposal, applications,
proposal abstracts, or quotations. This
RFI does not commit the Government to
contract for any supplies or services or
make a grant award. Further, we are not
seeking proposals through this RFI and
will not accept unsolicited proposals.
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16:45 Dec 19, 2018
Jkt 247001
Responders are advised that the United
States Government will not pay for any
information or administrative costs
incurred in response to this RFI; all
costs associated with responding to this
RFI will be solely at the interested
party’s expense. Not responding to this
RFI does not preclude participation in
any future procurement, if conducted. It
is the responsibility of the potential
responders to monitor this RFI
announcement for additional
information pertaining to this request.
Also, we note that we will not respond
to questions about the policy issues
raised in this RFI. We may or may not
choose to contact individual responders.
Such communications would only serve
to further clarify written responses.
Contractor support personnel may be
used to review RFI responses.
Responses to this notice are not offers
and cannot be accepted by the
Government to form a binding contract
or issue a grant. Information obtained as
a result of this RFI may be used by the
Government for program planning on a
non-attribution basis. Respondents
should not include any information that
might be considered proprietary or
confidential. This RFI should not be
construed as a commitment or
authorization to incur cost for which
reimbursement would be required or
sought. All submissions become
Government property and will not be
returned. We may publically post the
comments received, or a summary
thereof.
While we are soliciting general
comments on CMS’s oversight of AOs,
we are specifically seeking input on the
following areas:
A. Public/Stakeholder Feedback
• We are seeking comment on the
type of fee-based consultative services
provided by AOs to the facilities they
accredit. How are these services
provided and communicated to the
facilities? Are potential conflicts of
interest disclosed?
• Training providers and suppliers of
services on the applicable requirements
for Medicare certification is an
important function to improve quality of
care. Are there other entities that could
provide this training besides the AOs?
• We are seeking public comment
related to whether commenters perceive
a conflict of interest in AOs providing
fee-based consultative services to the
facilities they accredit.
• We are seeking public comment
related to some stakeholders’ perception
that the ability of an AO to collect fees
for consultation services from entities
they accredit could degrade the public
PO 00000
Frm 00020
Fmt 4702
Sfmt 4702
65335
trust inherent in an AO’s CMS-approved
accreditation programs.
• We are seeking public comment on
what the appropriate consequences or
impacts should be, if a conflict does
exist.
• We are seeking public comment on
what firewalls may exist within an AO
between accreditation and consultation
services, or what firewalls would be
prudent, to avoid potential and actual
conflicts of interest.
• We are soliciting examples of
positive and negative effects which may
be as a result of a conflict of interest.
• We are seeking public comment
from existing AOs on what the potential
impact, financially and overall would be
if CMS were to finalize rulemaking
which would restrict certain activities
that might give rise to a real or
perceived conflict of interest.
• We are seeking public comment,
primarily from stakeholders, by
requesting specific information on when
and/or under what circumstances it
would be appropriate for AOs to
provide fee-based consultative services
to the facilities which they accredit.
• We are seeking public and
stakeholder feedback on whether, and if
so, under what specific circumstances
CMS should review a potential conflict
of interest, and what factors CMS
should look at to determine if a conflict
of interest exists.
• Specifically, we are seeking
comments in a list type format
describing under what circumstances
the AOs or stakeholders would believe
there to be a conflict; and under which
circumstances conflict does not exist.
• We seek comment on the type of
information which would be considered
necessary, useful and/or appropriate in
proving or refuting our hypothesis of a
connection between the use of
consultative services and preferential
treatment of accredited providers and
suppliers.
We are seeking comment on
alternatives for addressing any conflict
of interest identified.
B. Financial Impact and Burden
• We are seeking public comment
regarding how an AO’s revenue and
operations may be affected by a
prohibition or limitation on AOs’
marketing and provision of consultative
services.
• We are specifically looking for cost
impacts, detailed accounting, and
potential business risks for AOs.
C. Adding a New CFR Subpart to
Existing Regulation
• We are seeking stakeholder
feedback on the most appropriate area
E:\FR\FM\20DEP1.SGM
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65336
Federal Register / Vol. 83, No. 244 / Thursday, December 20, 2018 / Proposed Rules
for this potential future rulemaking
under the existing regulations for AOs
and whether expanding § 488.5(a)(10) to
include a provision addressing this
matter would be the most sensible
placement.
khammond on DSK30JT082PROD with PROPOSAL
IV. Collection of Information
Requirements
This document does not impose
information collection requirements,
that is, reporting, recordkeeping or
third-party disclosure requirements.
However, section II of this document
does contain a general solicitation of
comments in the form of a request for
information. In accordance with the
implementing regulations of the
Paperwork Reduction Act of 1995
(PRA), specifically 5 CFR 1320.3(h)(4),
VerDate Sep<11>2014
16:45 Dec 19, 2018
Jkt 247001
this general solicitation is exempt from
the PRA. Facts or opinions submitted in
response to general solicitations of
comments from the public, published in
the Federal Register or other
publications, regardless of the form or
format thereof, provided that no person
is required to supply specific
information pertaining to the
commenter, other than that necessary
for self-identification, as a condition of
the agency’s full consideration, are not
generally considered information
collections and therefore not subject to
the PRA. Consequently, there is no need
for review by the Office of Management
and Budget under the authority of the
Paperwork Reduction Act of 1995 (44
U.S.C. Chapter 35).
PO 00000
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Fmt 4702
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V. Response to Comments
Because of the large number of public
comments we normally receive on
Federal Register documents, we are not
able to acknowledge or respond to them
individually. We will consider all
comments we receive by the date and
time specified in the DATES section of
this preamble, and, when we proceed
with a subsequent document, we will
respond to the comments in the
preamble to that document.
Dated: November 7, 2018.
Seema Verma,
Administrator, Centers for Medicare &
Medicaid Services.
[FR Doc. 2018–27506 Filed 12–18–18; 4:15 pm]
BILLING CODE P
E:\FR\FM\20DEP1.SGM
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Agencies
[Federal Register Volume 83, Number 244 (Thursday, December 20, 2018)]
[Proposed Rules]
[Pages 65331-65336]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-27506]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Part 488
[CMS-3367-NC]
RIN 0938-AT84
Medicare Program: Accrediting Organizations Conflict of Interest
and Consulting Services; Request for Information
AGENCY: Centers for Medicare & Medicaid Services (CMS), HHS.
ACTION: Request for information.
-----------------------------------------------------------------------
SUMMARY: This request for information (RFI) seeks public comment
regarding the appropriateness of the practices of some Medicare-
approved Accrediting Organizations (AOs) to provide fee-based
consultative services for Medicare-participating providers and
suppliers as part of their business model. We wish to determine whether
AO practices of consulting with the same facilities which they accredit
under their CMS approval could create actual or perceived conflicts of
interest between the accreditation and consultative entities. We intend
to consider information received in response to this RFI to assist in
future rulemaking.
DATES:
Comments: To be assured consideration, comments must be received at
one of the addresses provided below, no later than 5 p.m. on February
19, 2019.
ADDRESSES: In commenting, refer to file code CMS-3367-NC. Because of
staff and resource limitations, we cannot accept comments by facsimile
(FAX) transmission.
Comments, including mass comment submissions, must be submitted in
one of the following three ways (please choose only one of the ways
listed):
1. Electronically. You may submit electronic comments on this RFI
to https://www.regulations.gov. Follow the ``Submit a comment''
instructions.
2. By regular mail. You may mail written comments to the following
address ONLY: Centers for Medicare & Medicaid Services, Department of
Health and Human Services, Attention: CMS-3367-NC, P.O. Box 8016,
Baltimore, MD 21244-8010.
Please allow sufficient time for mailed comments to be received
before the close of the comment period.
3. By express or overnight mail. You may send written comments to
the
[[Page 65332]]
following address ONLY: Centers for Medicare & Medicaid Services,
Department of Health and Human Services, Attention: CMS-3367-NC, Mail
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-1850.
FOR FURTHER INFORMATION CONTACT: Monda Shaver, 410-786-3410 or Caroline
Gallagher, 410-786-8705.
SUPPLEMENTARY INFORMATION:
Inspection of Public Comments: All comments received before the
close of the comment period will be made available for viewing by the
public, including any personally identifiable or confidential business
information that is included in a comment. We will post all comments
received before the close of the comment period on the following
website as soon as possible after they have been received: https://www.regulations.gov. Follow the search instructions on that website to
view public comments.
I. Background
To participate in the Medicare program, providers and suppliers of
health care services must be in substantial compliance with specified
statutory requirements of the Social Security Act (the Act), as well as
any additional regulatory requirements related to the health and safety
of patients specified by the Secretary of the Department of Health and
Human Services (the Secretary). These health and safety requirements
are generally called conditions of participation (CoPs) for most
providers, requirements for skilled nursing facilities (SNFs), and
conditions for coverage or certification (CfCs) for other suppliers.
Medicare certified providers and suppliers participate in the Medicare
program by entering into an agreement with Medicare in which, among
other things, they agree to comply with the CoPs or other applicable
health and safety requirements. The providers and suppliers subject to
these requirements include hospitals, skilled nursing facilities, home
health agencies, hospice programs, rural health clinics, critical
access hospitals, comprehensive outpatient rehabilitation facilities,
laboratories, clinics, rehabilitation agencies, public health agencies,
and ambulatory surgical centers. A Medicare-certified provider or
supplier that does not substantially comply with the applicable health
and safety requirements risks having its participation in the Medicare
program terminated.
In accordance with section 1864 of the Act, state health agencies
or other appropriate local agencies, under an agreement with CMS,
survey health care providers and suppliers for compliance with the
applicable CoPs, CfCs, conditions of certification, or requirements.
Based on these State Survey Agency (SA) certifications, CMS determines
whether the provider or supplier qualifies, or continues to qualify,
for participation in the Medicare program. Additionally, section
1865(a) of the Act allows most health care facilities to demonstrate
compliance with Medicare CoPs, requirements, CfCs, or conditions for
certification through accreditation by a CMS-approved program of a
national accreditation organization (AO), in lieu of being surveyed by
SAs for certification. Accreditation by an AO is generally voluntary
and is not required for Medicare certification or participation in the
Medicare Program. Section 1865(a)(1) of the Act provides that if the
Secretary finds that accreditation of a provider entity (which includes
a provider of services, supplier, facility, clinic, agency, or
laboratory) by a national accreditation body demonstrates that all
applicable conditions are met or exceeded, the Secretary may deem those
requirements as being met by the provider entity. We are ultimately
responsible for the review, approval and subsequent oversight of
national AOs' Medicare accreditation programs, and for ensuring
providers or suppliers accredited by the AO meet the quality and
patient safety standards required by the Medicare CoPs, requirements,
CfCs, and conditions for certification. Any national AO seeking
approval of an accreditation program in accordance with section 1865(a)
of the Act must apply for accreditation program approval in accordance
with Sec. 488.5 and may be approved by CMS for a period not to exceed
6 years.
In addition, section 353 of the Public Health Service Act (PHS
Act), as amended by the Clinical Laboratory Improvement Amendments of
1988 (CLIA) (Pub. L. 100-578), requires any laboratory that performs
testing on human specimens for health purposes to meet the requirements
established by CLIA and regulations issued under its authority, and
have in effect an applicable CLIA certificate. Pursuant to section
353(e) of the PHS Act, a laboratory covered by CLIA may receive a
certificate if, among other things, it is accredited by a laboratory AO
approved by CMS under paragraph 353(e)(2) of the PHS Act. Any proposed
or future regulation made regarding AOs' practice of providing fee-
based consulting services to Medicare-participating providers and
suppliers would also apply to AOs that accredit laboratories pursuant
to CLIA.
While accreditation by an AO is generally voluntary, suppliers of
the technical component of Advanced Diagnostic Imaging (ADI) services
(as described at 42 CFR 414.68); Diabetes Self-Management Training
(DSMT) services (as described at 42 CFR 410.141); and Durable Medical
Equipment (DME) (as described at 42 CFR 424.58) are subject to
accreditation required in order to receive reimbursement from Medicare
for the services they furnish to Medicare beneficiaries. We also
recently finalized regulations, at 42 CFR part 488, subpart L, for the
approval and oversight of AOs that accredit Home Infusion Therapy
suppliers, because section 1834(u)(5) of the Act requires suppliers of
Home Infusion Therapy services (HIT) to be accredited (CY 2019 Home
Health Prospective Payment System Rate Update final rule, 83 FR 56406,
November 13, 2018).
Pursuant to their respective authorizing statutes, these four
supplier types cannot participate in Medicare using a state survey
option. One AO provides accreditation for several provider and supplier
types, some under accreditation that is required in order for the
provider or supplier to receive payment from Medicare for services
furnished to Medicare beneficiaries, and some under the voluntary
accreditation programs authorized under section 1865 of the Act.
Therefore, our RFI also seeks comment on potential conflicts of
interest related to this category of AOs that certify the four supplier
types subject to accreditation that is required for a provider or
supplier to receive payment from Medicare for services furnished to
Medicare beneficiaries as well as laboratories accredited by an AO
under CLIA.
AOs charge fees to facilities that seek their accreditation and
generally offer facilities at least two accreditation options:
Accreditation alone, or accreditation under a CMS-approved program for
the purpose of participating in Medicare. Accreditation alone may be
provided for purposes other than participation in Medicare.
Accreditation under a CMS-approved program is provided for the purpose
of obtaining and maintaining a Medicare provider agreement. Existing
regulations at Sec. 488.4 sets forth the general provisions for CMS-
approved accreditation programs for providers and suppliers and Sec.
488.5 outlines the application and re-application procedures for
national AOs that seek to obtain CMS approval
[[Page 65333]]
of their accreditation programs, often called ``deeming authority.''
Additionally, AO application and re-application procedures are set
forth at Sec. 414.68(c) for accreditors of ADI suppliers, Sec.
410.142 for accreditors of DSMT suppliers, and Sec. 424.57(c) for
accreditors of DME suppliers. Pursuant to the above regulations CMS has
responsibility for oversight and approval of AO accreditation programs
used for Medicare participation purposes and for ensuring that
providers and suppliers that are accredited under a CMS-approved AO
accreditation program meet or exceed the quality and patient safety
standards required by the Medicare regulations. A thorough review of
each accreditation program voluntarily submitted by an AO seeking CMS
approval is conducted by CMS, including a review of the equivalency to
the Medicare standards of its accreditation requirements, survey
processes and procedures, surveyor training, and oversight and
enforcement of provider entities. In addition, we also review the
qualifications of the surveyors, staff, and the AO's financial status.
Under the application and re-application requirement procedures in
Sec. 488.5 for ``voluntary'' accreditation programs, under Sec.
488.5(a)(10), an AO submitting an application must include a copy of
the AO's ``organization's policies and procedures to avoid conflicts of
interest, including the appearance of conflicts of interest, involving
individuals who conduct surveys or participate in accreditation
decisions.'' This provision is implemented by CMS's review of submitted
documentation to determine that no conflicts of interest exist.
Section 488.5(e) requires that we publish a notice in the Federal
Register when we receive a complete application or reapplication from a
national AO which is voluntarily seeking approval of its voluntary
accreditation program. The notice identifies the organization and the
type of providers or suppliers to be covered by the voluntary
accreditation program and provides a 30-day public comment period. We
have 210 days from the receipt of a complete application to publish
notice of approval or denial of the application. Upon approval, any
provider or supplier subsequently accredited by the AO's approved
program(s) would be deemed by CMS to have met the applicable Medicare
conditions and would be referred to as having ``deemed status.''
Similar rules regarding CMS's approval process also apply to the
accreditation required to receive payment from Medicare for the
services furnished by the provider or supplier to Medicare
beneficiaries by ADI, DSMT, DME and HIT suppliers, as discussed above.
In addition to the general accreditation application process, we
are also required by statute to submit an annual Report to Congress \1\
on our oversight of the national AOs. This report contains information
related to the AO activities in a given fiscal year and compares these
activities to the previous years. Within this report, we also measure
the ``disparity rate'', which is a comparison rate based on AO findings
of non-compliance during an AO survey and the SA findings of non-
compliance for the same facilities found during a state validation
survey. When the state survey agency cites a condition-level deficiency
for which the AO has not cited a comparable deficiency, the deficiency
is considered by CMS to have been ``missed'' and is factored into the
AO's disparity rate for each facility type. The identification of only
one missed condition level finding in any survey results in the entire
survey being counted as disparate. The number of disparate surveys is
divided by the number of validation surveys to determine the AO's
disparity rate. According to the most recently published Report to
Congress, disparity rates for all CMS-approved AO programs for the
following facility types for the most recent year in the report (FY
2017) are: Hospital rates (46 percent); Psychiatric hospitals (57
percent); Critical Access Hospitals (44 percent); Home Health Agencies
(18 percent); Hospices (18 percent); Ambulatory Surgery Centers (35
percent).
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\1\ Report to Congress: https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Policy-and-Memos-to-States-and-Regions.htm.
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As part of our ongoing efforts to enhance transparency and
oversight of the AOs, in 2018 CMS began a pilot for integrated
validation surveys for accredited hospitals. Rather than the SA
performing a separate second survey of an accredited facility within
60-days of the AO having completed its survey (of the same facility),
state survey teams accompanied the AO survey team to evaluate AO
competency and effectiveness during the same survey. CMS plans to
refine this process over the next several years in an effort to enhance
AO oversight, and to ensure that facilities under deemed status are in
compliance with CMS conditions. Additionally, to ensure transparency
both in the performance of AOs with CMS-approved accreditation programs
and the quality of care provided by those deemed facilities, we are
also working to create a CMS.gov web page that will provide AO
performance data, as well as the latest quality of care findings based
on complaint surveys of facilities accredited by these organizations.
As we noted above, section 1865(a)(2) of the Act states that the
Secretary shall consider, among other factors with respect to a
national accreditation body, its requirements for accreditation, its
survey procedures, its ability to provide adequate resources for
conducting required surveys and supplying information for use in
enforcement activities, its monitoring procedures for provider entities
found out of compliance with the conditions or requirements, and its
ability to provide the Secretary with necessary data for validation.
CMS determines whether accreditation standards and procedures are
comparable to those of CMS.
CMS has been aware for some time that some AOs with CMS-approved
accreditation programs are also providing fee-based consultative
services to Medicare-participating health care facilities. Typical
consultative services include, but are not limited to the following:
Assistance for clinical and non-clinical leaders,
including administrators in understanding the AO and CMS standards for
compliance;
Review of facility standards and promised early
intervention and action through simulation of a real survey, similar to
a mock survey to include comprehensive written reports of findings;
Review of a facility's processes, policies and functions;
Identification of and technical assistance for changing
and sustaining areas in need of improvement; and,
Educational consultative services.
These activities are not prohibited by law or regulation, and the
training provided by the AOs may be useful for entities to learn to
comply with the requirements and identify gaps in compliance.
This RFI is in response to increasing concern about potential
conflicts of interest created by the accreditation and consultative
activities of the AOs. In September 2017, an article \2\ in the Wall
Street Journal raised concerns regarding the performance, transparency,
and potential conflicts of interest between an AO's accreditation
services and its
[[Page 65334]]
consulting services, which brought heightened attention to this issue
in the public and the Congress. This article also discussed CMS's
oversight of the AOs. Members of Congress subsequently sent letters to
CMS \3\ regarding the agency's oversight of AOs, which encouraged CMS
to consider whether the agency should continue to recognize or approve
AOs that seek to provide consultative services to the entities they
accredit for CMS participation in light of the potential for actual or
perceived conflict of interest.
---------------------------------------------------------------------------
\2\ The Wall Street Journal, ``Watchdog Awards Hospitals Seal of
Approval Even After Problems Emerge'' Stephanie Armour (September 8,
2018) https://www.wsj.com/articles/watchdog-awards-hospitals-seal-of-approval-even-after-problems-emerge-1504889146.
\3\ https://energycommerce.house.gov/news/press-release/ec-leaders-request-information-hospital-accreditation-processes/.
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After consideration of these issues, we are seeking comment to
determine whether offering consultative services to the same entities
an AO accredits may create actual or perceived conflicts of interest
between the AOs accreditation program and its consultative program. We
have concerns that this dual function may undermine, or appear to
undermine, the integrity of the accreditation programs and could erode
the public trust in the safety of CMS-accredited providers and
suppliers. We recognize and acknowledge that certain consulting
services offered by some of the AOs, such as quality improvement work
and training of facility staff, may be beneficial to some facilities
and result in improvements in operations or the quality of care
furnished and may be provided with the best of intentions. However, it
has been brought to our attention that this dual role played by some
AOs may create, a minimum, the perception of conflicts of interest or
actual conflicts of interest, which are rooted in the intersection of
the AO's accreditation program with the AO's consulting services. We
are concerned that circumstances could arise where an AO has
recommended deemed status through accreditation that a client facility
was in compliance with the Medicare regulations, while the consultancy
service of the AO was generating revenue assisting the same facility in
passing the AO's own accreditation surveys. While the consultancy arm
may or may not have used surveyors which were conducting the on-site AO
accreditation surveys, the consultants are advertised as experts on
compliance standards. Some AOs have indicated that they establish
firewalls between the arms of their businesses, but we are concerned
that these firewalls may not be sufficient to ensure that no conflicts
of interest result from these activities.
We have promulgated regulations and other requirements for other
programs to ensure public trust by, for example, taking steps to
address potential conflicts of interest in the Quality Improvement
Organizations (QIO) (42 CFR 475.102 and 475.103) and External Quality
Review Organization (EQRO) (42 CFR 438.354 and 42 CFR 438.358)
programs. For example, 42 CFR 475.105(c) prohibits QIOs from
subcontracting with a healthcare facilities to perform any case review
activities except for the review of the quality of care
Section 1932(c)(2) of the Act and Sec. 438.350 and 438.354,
respectively, specifies that EQRO programs must be independent from the
State Medicaid agency and the managed care plans it reviews. Under
these requirements, EQRO programs may not conduct certain ongoing
Medicaid managed care program operations related to oversight of the
quality of managed care plan services on the state's behalf. For
example, these restrictions preclude an EQRO from reviewing any managed
care plan for which it is conducting or has conducted an accreditation
review within the previous 3 years, or having a present, or known
future, direct or indirect financial relationship with a managed care
plan that it will review as an EQRO. We believe that the prohibitions
set forth at Sec. 438.354 ensure the independence of the EQROs from
the state Medicaid agency and other managed care organizations and
provide an example for how to avoid any perceived conflict of interest
between their consultative services and work to deliver healthcare
services to Medicaid beneficiaries.
Our consideration of this issue and review of how conflicts of
interest are handled in similar programs suggested a need to reexamine
our current regulations regarding AO conflicts of interest. Prior to
initiating the rulemaking process in this area, we are seeking
information (for example, evidence, research and trends), including
stakeholder and AO feedback, specific to the topics discussed in this
request for information. We intend to consider any such comments when
we draft proposals for future policy development, to better protect
public health and the safety of patients, and ensure our process for
approving and ongoing monitoring of AOs is meaningful and maintains the
public trust.
II. Potential Alternatives for Addressing Conflicts of Interest
We believe that, similar to QIO and EQRO programs, any AO with a
Medicare-approved accreditation program has assumed a position of
public trust, and is responsible for acting on behalf of the public,
because the AO is performing a function that assists in the federal
government's enforcement programs. We also believe that AOs voluntarily
take on this position and responsibility when they seek accreditation
approval from CMS to accredit providers and suppliers on behalf of CMS
for participation in Medicare. Because of the responsibility CMS has
related to maintaining public trust and guarding public health, we are
compelled to ensure that all entities and programs, including AOs and
their accreditation programs, that require CMS approval, be held to the
high standards of ethical conduct so that every citizen can have
complete confidence in the integrity of the Federal Government. In our
view, AO accreditation determinations must be made without regard to
any additional services that a Medicare provider or supplier might
obtain through the AO or its subsidiaries, in order to ensure and
maintain public trust in the Medicare certification program.
While we are seeking public comment under this RFI to gather
information which may be used for potential future rulemaking, we also
believe that stakeholders may provide insight on other mechanisms to
address this potential conflict of interest. These areas for which we
are seeking insight from stakeholders are further discussed in Section
III, ``Solicitation of Comments''. Section 488.5(a)(10) of our
regulations states that the application information from the AO include
the organization's policies and procedures to avoid conflicts of
interest, including the appearance of conflicts of interest, involving
individuals who conduct surveys or participate in accreditation
decisions. We implement this by reviewing the AOs policies and
procedures regarding conflict of interest to determine that no overt
conflicts of interest exist regarding such individuals. AOs typically
include provisions in their organization's policies that ban surveyors
from conducting surveys in the following situations: If the surveyor
has performed any previous consulting services for the facility; if the
surveyor (or family member) has any financial interest in the facility;
and, if the surveyor was previously employed by a facility.
We are seeking feedback to determine whether we should revise our
review process to identify actual, potential or perceived AO conflicts
of interest as part of the application and renewal process for all AOs,
including the programs that require accreditation in order for the
provider or supplier to
[[Page 65335]]
receive payment from Medicare for services furnished to Medicare
beneficiaries, as discussed above. We are interested in ways that we
could potentially modify Sec. 488.5(a), which lists the required
information to be submitted with an application by an AO to CMS for
review, to also include a provision which addresses this conflict of
interest review process, for which we are seeking public comments. As
noted, Sec. 488.5(a)(10) of our regulations requires that the
application information include the organization's policies and
procedures to avoid conflicts of interest, including the appearance of
conflicts of interest, involving individuals who conduct surveys or
participate in accreditation decisions. Similarly, for HIT suppliers,
under the CY 2019 Home Health final rule (83 FR 56406), at Sec.
488.1010(a)(13), we require AOs for home infusion therapy suppliers to
provide documentation of the AO's policies and procedures for avoiding
and handling conflicts of interest, including the appearance of
conflicts of interest, involving individuals who conduct surveys,
audits or participate in accreditation decisions. We believe that
potentially expanding Sec. 488.5(a)(10) by adding additional
provisions which would require the AOs to disclose information about
any consultative services provided by the AO to facilities which the AO
accredits would further enhance oversight of AOs with CMS-approved
accreditation programs; this would allow CMS to identify consultative
relationships that create real, potential and perceived conflicts of
interest. We are also considering adding similar provisions to the
requirements for accrediting organizations that provide accreditation
to providers and suppliers that must be accredited in order to receive
payment from Medicare for services they furnish to Medicare
beneficiaries, including HIT suppliers, as set out in the CY 2019 Home
Health final rule (83 FR 56406) at Sec. 488.1010(a)(13).
III. Solicitation of Comments
This is a request for information only. Respondents are encouraged
to provide complete but concise responses to the questions listed in
the sections outlined below. Response to this RFI is completely
voluntary. This RFI is issued solely for information and planning
purposes; it does not constitute a Request for Proposal, applications,
proposal abstracts, or quotations. This RFI does not commit the
Government to contract for any supplies or services or make a grant
award. Further, we are not seeking proposals through this RFI and will
not accept unsolicited proposals. Responders are advised that the
United States Government will not pay for any information or
administrative costs incurred in response to this RFI; all costs
associated with responding to this RFI will be solely at the interested
party's expense. Not responding to this RFI does not preclude
participation in any future procurement, if conducted. It is the
responsibility of the potential responders to monitor this RFI
announcement for additional information pertaining to this request.
Also, we note that we will not respond to questions about the policy
issues raised in this RFI. We may or may not choose to contact
individual responders. Such communications would only serve to further
clarify written responses. Contractor support personnel may be used to
review RFI responses. Responses to this notice are not offers and
cannot be accepted by the Government to form a binding contract or
issue a grant. Information obtained as a result of this RFI may be used
by the Government for program planning on a non-attribution basis.
Respondents should not include any information that might be considered
proprietary or confidential. This RFI should not be construed as a
commitment or authorization to incur cost for which reimbursement would
be required or sought. All submissions become Government property and
will not be returned. We may publically post the comments received, or
a summary thereof.
While we are soliciting general comments on CMS's oversight of AOs,
we are specifically seeking input on the following areas:
A. Public/Stakeholder Feedback
We are seeking comment on the type of fee-based
consultative services provided by AOs to the facilities they accredit.
How are these services provided and communicated to the facilities? Are
potential conflicts of interest disclosed?
Training providers and suppliers of services on the
applicable requirements for Medicare certification is an important
function to improve quality of care. Are there other entities that
could provide this training besides the AOs?
We are seeking public comment related to whether
commenters perceive a conflict of interest in AOs providing fee-based
consultative services to the facilities they accredit.
We are seeking public comment related to some
stakeholders' perception that the ability of an AO to collect fees for
consultation services from entities they accredit could degrade the
public trust inherent in an AO's CMS-approved accreditation programs.
We are seeking public comment on what the appropriate
consequences or impacts should be, if a conflict does exist.
We are seeking public comment on what firewalls may exist
within an AO between accreditation and consultation services, or what
firewalls would be prudent, to avoid potential and actual conflicts of
interest.
We are soliciting examples of positive and negative
effects which may be as a result of a conflict of interest.
We are seeking public comment from existing AOs on what
the potential impact, financially and overall would be if CMS were to
finalize rulemaking which would restrict certain activities that might
give rise to a real or perceived conflict of interest.
We are seeking public comment, primarily from
stakeholders, by requesting specific information on when and/or under
what circumstances it would be appropriate for AOs to provide fee-based
consultative services to the facilities which they accredit.
We are seeking public and stakeholder feedback on whether,
and if so, under what specific circumstances CMS should review a
potential conflict of interest, and what factors CMS should look at to
determine if a conflict of interest exists.
Specifically, we are seeking comments in a list type
format describing under what circumstances the AOs or stakeholders
would believe there to be a conflict; and under which circumstances
conflict does not exist.
We seek comment on the type of information which would be
considered necessary, useful and/or appropriate in proving or refuting
our hypothesis of a connection between the use of consultative services
and preferential treatment of accredited providers and suppliers.
We are seeking comment on alternatives for addressing any conflict
of interest identified.
B. Financial Impact and Burden
We are seeking public comment regarding how an AO's
revenue and operations may be affected by a prohibition or limitation
on AOs' marketing and provision of consultative services.
We are specifically looking for cost impacts, detailed
accounting, and potential business risks for AOs.
C. Adding a New CFR Subpart to Existing Regulation
We are seeking stakeholder feedback on the most
appropriate area
[[Page 65336]]
for this potential future rulemaking under the existing regulations for
AOs and whether expanding Sec. 488.5(a)(10) to include a provision
addressing this matter would be the most sensible placement.
IV. Collection of Information Requirements
This document does not impose information collection requirements,
that is, reporting, recordkeeping or third-party disclosure
requirements. However, section II of this document does contain a
general solicitation of comments in the form of a request for
information. In accordance with the implementing regulations of the
Paperwork Reduction Act of 1995 (PRA), specifically 5 CFR 1320.3(h)(4),
this general solicitation is exempt from the PRA. Facts or opinions
submitted in response to general solicitations of comments from the
public, published in the Federal Register or other publications,
regardless of the form or format thereof, provided that no person is
required to supply specific information pertaining to the commenter,
other than that necessary for self-identification, as a condition of
the agency's full consideration, are not generally considered
information collections and therefore not subject to the PRA.
Consequently, there is no need for review by the Office of Management
and Budget under the authority of the Paperwork Reduction Act of 1995
(44 U.S.C. Chapter 35).
V. Response to Comments
Because of the large number of public comments we normally receive
on Federal Register documents, we are not able to acknowledge or
respond to them individually. We will consider all comments we receive
by the date and time specified in the DATES section of this preamble,
and, when we proceed with a subsequent document, we will respond to the
comments in the preamble to that document.
Dated: November 7, 2018.
Seema Verma,
Administrator, Centers for Medicare & Medicaid Services.
[FR Doc. 2018-27506 Filed 12-18-18; 4:15 pm]
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