Agency Information Collection Activities: Comment Request, 64567 [2018-27260]

Download as PDF Federal Register / Vol. 83, No. 241 / Monday, December 17, 2018 / Notices BUREAU OF CONSUMER FINANCIAL PROTECTION [Docket No. CFPB–2018–0040] Agency Information Collection Activities: Comment Request Bureau of Consumer Financial Protection. ACTION: Notice and request for comment. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (PRA), the Bureau of Consumer Financial Protection (Bureau) is requesting to renew the Office of Management and Budget (OMB) approval for an existing information collection titled, ‘‘Consumer Response Government and Congressional Portal Boarding Forms.’’ DATES: Written comments are encouraged and must be received on or before February 15, 2019 to be assured of consideration. ADDRESSES: You may submit comments, identified by the title of the information collection, OMB Control Number (see below), and docket number (see above), by any of the following methods: • Electronic: Go to https:// www.regulations.gov. Follow the instructions for submitting comments. • Email: FederalRegisterComments@ cfpb.gov. Include Docket No. CFPB– 2018–0040 in the subject line of the message. • Mail: Comment intake, Bureau of Consumer Financial Protection Bureau (Attention: PRA Office), 1700 G Street NW, Washington, DC 20552. • Hand Delivery/Courier: Comment Intake, Bureau of Consumer Financial Protection Bureau (Attention: PRA Office), 1700 G Street NW, Washington, DC 20552. Please note that comments submitted after the comment period will not be accepted. In general, all comments received will become public records, including any personal information provided. Sensitive personal information, such as account numbers or Social Security numbers, should not be included. FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of this information collection request is available at www.regulations.gov. Requests for additional information should be directed to Darrin King, PRA Officer, at (202) 435–9575, or email: CFPB_PRA@cfpb.gov. If you require this document in an alternative electronic format, please contact CFPB_ Accessibility@cfpb.gov. Please do not submit comments to these email boxes. SUPPLEMENTARY INFORMATION: amozie on DSK3GDR082PROD with NOTICES1 SUMMARY: VerDate Sep<11>2014 19:17 Dec 14, 2018 Jkt 247001 Title of Collection: Consumer Response Government and Congressional Portal Boarding Forms. OMB Control Number: 3170–0057. Type of Review: Extension with revision of a currently approved collection. Affected Public: State, Local, and Tribal Governments; Federal Government. Estimated Number of Respondents: 60. Estimated Total Annual Burden Hours: 14. Abstract: Section 1013(b)(3)(A) of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act or Act) requires the Bureau of Consumer Financial Protection (‘‘the Bureau’’) to ‘‘facilitate the centralized collection of, monitoring of, and response to consumer complaints regarding consumer financial products or services.’’ 1 The Act also requires the Bureau to ‘‘share consumer complaint information with prudential regulators, the Federal Trade Commission, other Federal agencies, and State agencies.’’ 2 To facilitate the collection of complaints, the Bureau accepts consumer complaints submitted by members of Congress on behalf of their constituents with the consumer’s express written authorization for the release of their personal information. In furtherance of its statutory mandates related to consumer complaints, the Bureau uses Government and Congressional Portal Boarding Forms (Boarding Forms) to register users for access to secure, webbased portals. The Bureau has developed separate portals for congressional users and other government users as part of its secure web portal offerings (the ‘‘Congressional Portal’’ and the ‘‘Government Portal,’’ respectively).3 Through the Government Portal, government users can view consumer complaint information in a user-friendly format that allows easy review of complaints currently active in the Bureau process, complaints referred to a prudential federal regulator, and other closed/archived complaints. Through the Congressional Portal, members of Congress and authorized 1 Codified at 12 U.S.C. 5493(b)(3)(A). Act section 1013(b)(3)(D), codified at 12 U.S.C. 5493(b)(3)(D). 3 In addition to the boarding forms for congressional and government users, the Bureau utilizes a separate OMB-approved form to board companies onto their own distinct portal to access complaints submitted against them, through OMB Control No. 3170–0054 (Consumer Complaint Intake System Company Portal Boarding Form Information Collection System; expires July 31, 2018). 2 Dodd-Frank PO 00000 Frm 00052 Fmt 4703 Sfmt 4703 64567 congressional office staff can view data associated with consumer complaints they submit on behalf of their constituents with the consumer’s express written authorization for the release of their personal information. The Congressional Portal only displays information about complaints submitted by the individual congressional office. Request for Comments: Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the Bureau, including whether the information will have practical utility; (b) The accuracy of the Bureau’s estimate of the burden of the collection of information, including the validity of the methods and the assumptions used; (c) Ways to enhance the quality, utility, and clarity of the information to be collected; and (d) Ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology. Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. All comments will become a matter of public record. Dated: December 11, 2018. Darrin A. King, Paperwork Reduction Act Officer, Bureau of Consumer Financial Protection. [FR Doc. 2018–27260 Filed 12–14–18; 8:45 am] BILLING CODE 4810–AM–P DEPARTMENT OF EDUCATION [Docket No. ED–2018–ICCD–0103] Agency Information Collection Activities; Submission to the Office of Management and Budget for Review and Approval; Comment Request; William D. Ford Federal Direct Loan Program General Forbearance Request Federal Student Aid (FSA), Department of Education (ED). ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995, ED is proposing an extension of an existing information collection. DATES: Interested persons are invited to submit comments on or before January 16, 2019. ADDRESSES: To access and review all the documents related to the information collection listed in this notice, please use https://www.regulations.gov by searching the Docket ID number ED– 2018–ICCD–0103. Comments submitted in response to this notice should be SUMMARY: E:\FR\FM\17DEN1.SGM 17DEN1

Agencies

[Federal Register Volume 83, Number 241 (Monday, December 17, 2018)]
[Notices]
[Page 64567]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-27260]



[[Page 64567]]

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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2018-0040]


Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Bureau of Consumer Financial Protection (Bureau) is requesting to 
renew the Office of Management and Budget (OMB) approval for an 
existing information collection titled, ``Consumer Response Government 
and Congressional Portal Boarding Forms.''

DATES: Written comments are encouraged and must be received on or 
before February 15, 2019 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: Go to https://www.regulations.gov. Follow the 
instructions for submitting comments.
     Email: FederalRegisterComments@cfpb.gov. Include Docket 
No. CFPB-2018-0040 in the subject line of the message.
     Mail: Comment intake, Bureau of Consumer Financial 
Protection Bureau (Attention: PRA Office), 1700 G Street NW, 
Washington, DC 20552.
     Hand Delivery/Courier: Comment Intake, Bureau of Consumer 
Financial Protection Bureau (Attention: PRA Office), 1700 G Street NW, 
Washington, DC 20552.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or Social Security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to Darrin King, PRA Officer, at (202) 435-9575, or email: 
CFPB_PRA@cfpb.gov. If you require this document in an alternative 
electronic format, please contact CFPB_Accessibility@cfpb.gov. Please 
do not submit comments to these email boxes.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Consumer Response Government and Congressional 
Portal Boarding Forms.
    OMB Control Number: 3170-0057.
    Type of Review: Extension with revision of a currently approved 
collection.
    Affected Public: State, Local, and Tribal Governments; Federal 
Government.
    Estimated Number of Respondents: 60.
    Estimated Total Annual Burden Hours: 14.
    Abstract: Section 1013(b)(3)(A) of the Dodd-Frank Wall Street 
Reform and Consumer Protection Act (Dodd-Frank Act or Act) requires the 
Bureau of Consumer Financial Protection (``the Bureau'') to 
``facilitate the centralized collection of, monitoring of, and response 
to consumer complaints regarding consumer financial products or 
services.'' \1\ The Act also requires the Bureau to ``share consumer 
complaint information with prudential regulators, the Federal Trade 
Commission, other Federal agencies, and State agencies.'' \2\ To 
facilitate the collection of complaints, the Bureau accepts consumer 
complaints submitted by members of Congress on behalf of their 
constituents with the consumer's express written authorization for the 
release of their personal information.
---------------------------------------------------------------------------

    \1\ Codified at 12 U.S.C. 5493(b)(3)(A).
    \2\ Dodd-Frank Act section 1013(b)(3)(D), codified at 12 U.S.C. 
5493(b)(3)(D).
---------------------------------------------------------------------------

    In furtherance of its statutory mandates related to consumer 
complaints, the Bureau uses Government and Congressional Portal 
Boarding Forms (Boarding Forms) to register users for access to secure, 
web-based portals. The Bureau has developed separate portals for 
congressional users and other government users as part of its secure 
web portal offerings (the ``Congressional Portal'' and the ``Government 
Portal,'' respectively).\3\
---------------------------------------------------------------------------

    \3\ In addition to the boarding forms for congressional and 
government users, the Bureau utilizes a separate OMB-approved form 
to board companies onto their own distinct portal to access 
complaints submitted against them, through OMB Control No. 3170-0054 
(Consumer Complaint Intake System Company Portal Boarding Form 
Information Collection System; expires July 31, 2018).
---------------------------------------------------------------------------

    Through the Government Portal, government users can view consumer 
complaint information in a user-friendly format that allows easy review 
of complaints currently active in the Bureau process, complaints 
referred to a prudential federal regulator, and other closed/archived 
complaints.
    Through the Congressional Portal, members of Congress and 
authorized congressional office staff can view data associated with 
consumer complaints they submit on behalf of their constituents with 
the consumer's express written authorization for the release of their 
personal information. The Congressional Portal only displays 
information about complaints submitted by the individual congressional 
office.
    Request for Comments: Comments are invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be summarized and/or included in the request for OMB 
approval. All comments will become a matter of public record.

    Dated: December 11, 2018.
Darrin A. King,
Paperwork Reduction Act Officer, Bureau of Consumer Financial 
Protection.
[FR Doc. 2018-27260 Filed 12-14-18; 8:45 am]
 BILLING CODE 4810-AM-P
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