Agency Information Collection Activities; Proposed eCollection eComments Requested; National Firearms Act Division and Firearms and Explosives Services Division Customer Service Survey, 37520 [2018-16487]

Agencies

• Department of Justice
• Bureau of Alcohol, Tobacco, Firearms and Explosives

[Federal Register Volume 83, Number 148 (Wednesday, August 1, 2018)]
[Notices]
[Page 37520]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-16487]


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DEPARTMENT OF JUSTICE

Bureau of Alcohol, Tobacco, Firearms and Explosives

[OMB Number 1140-0101]


Agency Information Collection Activities; Proposed eCollection 
eComments Requested; National Firearms Act Division and Firearms and 
Explosives Services Division Customer Service Survey

AGENCY: Bureau of Alcohol, Tobacco, Firearms and Explosives, Department 
of Justice.

ACTION: 30-day notice.

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SUMMARY: The Department of Justice (DOJ), Bureau of Alcohol, Tobacco, 
Firearms and Explosives (ATF), will submit the following information 
collection request to the Office of Management and Budget (OMB) for 
review and approval in accordance with the Paperwork Reduction Act of 
1995. A minor change is being made to the proposed collection OMB 1140-
0101 (Firearms and Explosives Services Division (FESD) Customer Service 
Survey), to include references to the recently established National 
Firearms Act Division (NFA Division); which was previously a branch in 
FESD. All survey questions directly relate to customer experience in 
FESD, NFA Division and their branches. The proposed collection is being 
published to obtain comments from the public and affected agencies. The 
proposed information collection was previously published in the Federal 
Register, on May 30, 2018, allowing for a 60-day comment period.

DATES: Comments are encouraged and will be accepted for an additional 
30 days until August 31, 2018.

FOR FURTHER INFORMATION CONTACT: If you have additional comments, 
particularly with respect to the estimated public burden or associated 
response time, have suggestions, need a copy of the proposed 
information collection instrument with instructions, or desire any 
other additional information, please contact Erica Payne, National 
Firearms Act Division, either by mail at 244 Needy Road, Martinsburg, 
WV 25405, by email at [email protected] or by telephone at 304-616-
4582. Written comments and/or suggestions can also be directed to the 
Office of Management and Budget, Office of Information and Regulatory 
Affairs, Attention Department of Justice Desk Officer, Washington, DC 
20503 or sent to [email protected].

SUPPLEMENTARY INFORMATION: Written comments and suggestions from the 
public and affected agencies concerning the proposed collection of 
information are encouraged. Your comments should address one or more of 
the following four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information will have practical utility;
--Evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Evaluate whether and if so how the quality, utility, and clarity of 
the information to be collected can be enhanced; and
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Extension, with change, of a 
currently approved collection.
    (2) The Title of the Form/Collection: National Firearms Act 
Division and Firearms and Explosives Services Division Customer Service 
Survey.
    (3) The agency form number, if any, and the applicable component of 
the Department sponsoring the collection:
    Form number: None.
    Component: Bureau of Alcohol, Tobacco, Firearms and Explosives, 
U.S. Department of Justice.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract:
    Primary: Business or other for-profit.
    Other: Individuals or Households, Federal Government, and State, 
Local, or Tribal Government.
    Abstract: The purpose of this survey is to gather information about 
customer service provided to the firearms and explosives industry and 
government agencies, in order to improve service delivery and customer 
satisfaction.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: An estimated 
18,200 respondents will utilize this survey, and it will take each 
respondent approximately 5 minutes to complete their responses.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: The estimated annual public burden associated with 
this collection is 1,517 hours which is equal to: 18,200 (total # of 
responses) * .0833333 (5 minutes).
    If additional information is required contact: Melody Braswell, 
Department Clearance Officer, United States Department of Justice, 
Justice Management Division, Policy and Planning Staff, Two 
Constitution Square, 145 N Street NE, 3E.405A, Washington, DC 20530.

    Date: July 27, 2018.
Melody Braswell,
Department Clearance Officer for PRA, U.S. Department of Justice.
[FR Doc. 2018-16487 Filed 7-31-18; 8:45 am]
 BILLING CODE 4410-14-P