USPTO Websites Customer Satisfaction Surveys, 31378-31379 [2018-14383]
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31378
Federal Register / Vol. 83, No. 129 / Thursday, July 5, 2018 / Notices
Therefore, NMFS has determined that
the total taking of affected species or
stocks would not have an unmitigable
adverse impact on the availability of
such species or stocks for taking for
subsistence purposes.
National Environmental Policy Act
To comply with the National
Environmental Policy Act of 1969
(NEPA; 42 U.S.C. 4321 et seq.) and
NOAA Administrative Order (NAO)
216–6A, NMFS must review our
proposed action (i.e., the issuance of an
IHA) with respect to potential impacts
on the human environment.
This action is consistent with
categories of activities identified in
Categorical Exclusion B4 (IHAs with no
anticipated serious injury or mortality)
of the Companion Manual for NOAA
Administrative Order 216–6A, which do
not individually or cumulatively have
the potential for significant impacts on
the quality of the human environment
and for which we have not identified
any extraordinary circumstances that
would preclude this categorical
exclusion. Accordingly, NMFS has
determined that the issuance of the IHA
qualifies to be categorically excluded
from further NEPA review.
Endangered Species Act (ESA)
No incidental take of ESA-listed
species is authorized or expected to
result from this activity. Therefore,
NMFS has determined that formal
consultation under section 7 of the ESA
is not required for this action.
Authorization
As a result of these determinations,
NMFS has issued an IHA to Point Blue
for the potential harassment of small
numbers of marine mammals incidental
to seabird research activities in central
California, provided the previously
mentioned mitigation, monitoring and
reporting requirements are incorporated.
Dated: June 29, 2018.
Donna S. Wieting,
Director, Office of Protected Resources,
National Marine Fisheries Service.
[FR Doc. 2018–14440 Filed 7–3–18; 8:45 am]
BILLING CODE 3510–22–P
DEPARTMENT OF COMMERCE
amozie on DSK3GDR082PROD with NOTICES1
Patent and Trademark Office
USPTO Websites Customer
Satisfaction Surveys
ACTION:
Proposed collection; comment
request.
The United States Patent and
Trademark Office (USPTO), as required
SUMMARY:
VerDate Sep<11>2014
16:43 Jul 03, 2018
Jkt 244001
by the Paperwork Reduction Act of
1995, invites comments on a proposed
new information collection.
DATES: Written comments must be
submitted on or before September 4,
2018.
ADDRESSES: You may submit comments
by any of the following methods:
• Email: InformationCollection@
uspto.gov. Include ‘‘0651—New:
Generic Clearance comment’’ in the
subject line of the message.
• Federal Rulemaking Portal: https://
www.regulations.gov.
• Mail: Marcie Lovett, Director,
Records and Information Governance
Division, Office of the Chief Information
Officer, United States Patent and
Trademark Office, P.O. Box 1450,
Alexandria, VA 22313–1450.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Marcie Lovett,
Director, Records and Information
Governance Division, Office of the Chief
Information Officer, United States
Patent and Trademark Office, P.O. Box
1450, Alexandria, VA 22313–1450; by
telephone at 571–272–8123; or by email
to Marcie.Lovett@uspto.gov with
‘‘Generic Clearance’’ in the subject line.
Additional information about this
collection can be found at https://
www.reginfo.gov under ‘‘Information
Collection Review.’’
SUPPLEMENTARY INFORMATION:
I. Abstract
This proposed information collection
covers information gathered on the
USPTO Websites Customer Satisfaction
Surveys. These surveys provide a means
to consistently assess, benchmark, and
improve customer satisfaction with
USPTO websites. The agency has
partnered with ForeSee Results, Inc. to
conduct this information collection.
ForeSee Results’ methodology
(Customer Experience Analytics or
CXA) is a derivative of the widely used
American Customer Satisfaction Index
(ACSI). This methodology combines
survey data and a patented econometric
model to precisely measure the
customer satisfaction of website users,
identify specific areas for improvement,
and determine the impact of those
improvements on customer satisfaction.
The ultimate purpose of the surveys
covered in this collection is to improve
the quality of goods and services
available to customers of the USPTO.
The USPTO Websites Customer
Satisfaction Surveys will be completed
subject to the Privacy Act of 1974,
Public Law 93–579, December 31, 1974
(5 U.S.C. 522a). The agency information
collection will be used solely for the
PO 00000
Frm 00020
Fmt 4703
Sfmt 4703
purpose of the surveys. The contractor
will not be authorized to release any
USPTO information obtained through
surveys without first obtaining
permission from USPTO. In no case will
any new system of records containing
privacy information be developed by the
USPTO or the contractor collecting the
data. In addition, USPTO provides
ForeSee only information sufficient to
randomly select website visitors as
potential survey respondents.
The information collected in the
surveys will enable USPTO to
determine customer satisfaction metrics
among various visitor sub-groups. This
information collection will assist
USPTO in improving customer service
and addressing areas of concern in a
targeted manner. This survey does not
ask any questions of a sensitive nature
or regarding sensitive topics. There is no
other agency or organization able to
provide the information that is
accessible through the surveying
approach used in this information
collection.
II. Method of Collection
Customers will respond to the surveys
electronically, as hosted on USPTO
websites.
III. Data
OMB Number: 0651—New.
IC Instruments and Forms: The
individual instruments in this
collection, as well as their associated
forms, are listed in the table below.
Type of Review: New collection.
Affected Public: Individuals and
households; businesses or other forprofits; and not-for-profit institutions.
Estimated Number of Respondents:
100,000 responses per year.
Estimated Time per Response:
Approximately 8 minutes (0.133 hours)
per response.
Estimated Total Annual Respondent
Burden Hours: 13,333.33 hours.
Estimated Total Annual Respondent
(Hourly) Cost Burden: $2,716,133.33.
The USPTO expects that attorneys,
paralegals and pro se applicants will
complete these applications. The
professional hourly rate for attorneys is
$438, and the hourly rates for paralegals
and pro se applicants are $145 and
$28.14, respectively. The combination
of these respondent types brings the
average respondent rate to $203.71. The
sources for these rates are the 2017
Report of the Economic Survey of the
American Intellectual Property
Association (AIPLA), the 2016 National
Utilization and Compensation Survey
Report of the National Association of
the Legal Assistants (NALA), and the
mean rate for office and administrative
E:\FR\FM\05JYN1.SGM
05JYN1
Federal Register / Vol. 83, No. 129 / Thursday, July 5, 2018 / Notices
support workers as found in the May
2017 National Occupational
Employment and Wage Estimates of the
U.S Bureau pf Labor Statistics
(occupation code 43–1011). Using this
blended hourly rate, the USPTO
estimates that the total respondent cost
burden for this collection is
$2,716,133.33 per year.
Estimated
time for
response
(minutes)
Estimated
annual
responses
Estimated
annual
burden hours
(a)
Information
collection
item
IC No.
31379
(b)
(a) × (b) = (c)
Rate
(S/hr)
1 .........................................................................................
Surveys ........
8
100,000
13,333.33
$203.71
Total (Three-Year Period) ..........................................
......................
................
100,000
(300,000)
13,333.33
(40,000)
$2,716,133.33
($8,148,400.00)
Estimated Total Annual (Non-hour)
Respondent Cost Burden: $0. There are
no capital start-up, maintenance,
postage, or recordkeeping costs
associated with this information
collection.
IV. Request for Comments
Comments are invited on:
(a) Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information shall have practical utility;
(b) the accuracy of the agency’s
estimate of the burden (including hours
and cost) of the proposed collection of
information;
(c) ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(d) ways to minimize the burden of
the collection of information on
respondents, e.g., the use of automated
collection techniques or other forms of
information technology.
Comments submitted in response to
this notice will be summarized or
included in the request for OMB
approval of this information collection;
they also will become a matter of public
record.
Marcie Lovett,
Director, Records and Information
Governance Division, Office of the Chief
Information Officer, United States Patent and
Trademark Office.
[FR Doc. 2018–14383 Filed 7–3–18; 8:45 am]
BILLING CODE 3510–16–P
DEPARTMENT OF COMMERCE
amozie on DSK3GDR082PROD with NOTICES1
Patent and Trademark Office
Patent Reexaminations and
Supplemental Examinations
ACTION:
Proposed collection; comment
request.
The United States Patent and
Trademark Office (USPTO), as required
by the Paperwork Reduction Act of 1995
SUMMARY:
VerDate Sep<11>2014
16:43 Jul 03, 2018
Jkt 244001
invites comments on a proposed
extension of an existing information
collection: 0651–0064 (Patent
Reexaminations and Supplemental
Examinations).
DATES: Written comments must be
submitted on or before September 4,
2018.
ADDRESSES: You may submit comments
by any of the following methods:
• Email: InformationCollection@
uspto.gov. Include ‘‘0651–0064
comment’’ in the subject line of the
message.
• Federal Rulemaking Portal: https://
www.regulations.gov.
• Mail: Marcie Lovett, Director,
Records and Information Governance
Division, Office of the Chief Technology
Officer, United States Patent and
Trademark Office, P.O. Box 1450,
Alexandria, VA 22313–1450.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Raul Tamayo,
Senior Legal Advisor, Office of the
Patent Legal Administration, United
States Patent and Trademark Office,
P.O. Box 1450, Alexandria, VA 22313–
1450; by telephone at 571–272–7728; or
by email to Raul.Tamayo@uspto.gov
with ‘‘0651–0064 comment’’ in the
subject line. Additional information
about this collection is also available at
https://www.reginfor.gov under
‘‘Information Collection Review.’’
SUPPLEMENTARY INFORMATION:
I. Abstract
The United States Patent and
Trademark Office (USPTO) is required
by 35 U.S.C. 131 and 151 to examine
applications and, when appropriate,
allow applications and issue them as
patents. Chapter 30 of Title 35 U.S.C.
provides that any person at any time
may file a request for reexamination by
the USPTO of any claim of a patent on
the basis of prior art patents or printed
publications. Once initiated, the
reexamination proceedings under
Chapter 30 are substantially ex parte
PO 00000
Frm 00021
Fmt 4703
Sfmt 4703
and do not permit input from third
parties. The rules outlining ex parte
reexaminations are found at 37 CFR
1.510–1.570.
35 U.S.C. 257 permits a patent owner
to request supplemental examination of
a patent by the USPTO to consider,
reconsider, or correct information
believed to be relevant to the patent.
The rules outlining supplemental
examination are found at 37 CFR 1.601–
1.625.
The Leahy-Smith America Invents Act
terminated inter partes reexamination
effective September 16, 2012. However,
inter partes reexamination proceedings
based on inter partes reexamination
requests filed before September 16,
2012, continue to be prosecuted.
Therefore, this collection continues to
include items related to the prosecution
of inter partes reexamination
proceedings. The rules outlining inter
partes reexamination are found at 37
CFR 1.903–1.931.
Thus, the items included in this
collection cover: (1) Requests for ex
parte reexamination, (2) requests for
supplemental examination, and (3)
information that may be submitted by
patent owners and third-party
requesters in relation to the prosecution
of an ex parte or inter partes
reexamination proceeding. The
transmittal forms are used by a requester
(patent owner or third party) as a
checklist to ensure compliance with the
requirements of the statutes and rules
for ex parte reexaminations and
supplemental examinations. The public
uses this information collection to
request ex parte reexamination and
supplemental examination, to prosecute
reexamination proceedings, and to
ensure that the associated
documentation is submitted to the
USPTO.
II. Method of Collection
By mail, facsimile, hand delivery, or
electronically to the USPTO.
E:\FR\FM\05JYN1.SGM
05JYN1
]]>Agencies
[Federal Register Volume 83, Number 129 (Thursday, July 5, 2018)]
[Notices]
[Pages 31378-31379]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-14383]
-----------------------------------------------------------------------
DEPARTMENT OF COMMERCE
Patent and Trademark Office
USPTO Websites Customer Satisfaction Surveys
ACTION: Proposed collection; comment request.
-----------------------------------------------------------------------
SUMMARY: The United States Patent and Trademark Office (USPTO), as
required by the Paperwork Reduction Act of 1995, invites comments on a
proposed new information collection.
DATES: Written comments must be submitted on or before September 4,
2018.
ADDRESSES: You may submit comments by any of the following methods:
Email: [email protected]. Include ``0651--
New: Generic Clearance comment'' in the subject line of the message.
Federal Rulemaking Portal: https://www.regulations.gov.
Mail: Marcie Lovett, Director, Records and Information
Governance Division, Office of the Chief Information Officer, United
States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA
22313-1450.
FOR FURTHER INFORMATION CONTACT: Requests for additional information
should be directed to Marcie Lovett, Director, Records and Information
Governance Division, Office of the Chief Information Officer, United
States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA
22313-1450; by telephone at 571-272-8123; or by email to
[email protected] with ``Generic Clearance'' in the subject line.
Additional information about this collection can be found at https://www.reginfo.gov under ``Information Collection Review.''
SUPPLEMENTARY INFORMATION:
I. Abstract
This proposed information collection covers information gathered on
the USPTO Websites Customer Satisfaction Surveys. These surveys provide
a means to consistently assess, benchmark, and improve customer
satisfaction with USPTO websites. The agency has partnered with ForeSee
Results, Inc. to conduct this information collection. ForeSee Results'
methodology (Customer Experience Analytics or CXA) is a derivative of
the widely used American Customer Satisfaction Index (ACSI). This
methodology combines survey data and a patented econometric model to
precisely measure the customer satisfaction of website users, identify
specific areas for improvement, and determine the impact of those
improvements on customer satisfaction. The ultimate purpose of the
surveys covered in this collection is to improve the quality of goods
and services available to customers of the USPTO.
The USPTO Websites Customer Satisfaction Surveys will be completed
subject to the Privacy Act of 1974, Public Law 93-579, December 31,
1974 (5 U.S.C. 522a). The agency information collection will be used
solely for the purpose of the surveys. The contractor will not be
authorized to release any USPTO information obtained through surveys
without first obtaining permission from USPTO. In no case will any new
system of records containing privacy information be developed by the
USPTO or the contractor collecting the data. In addition, USPTO
provides ForeSee only information sufficient to randomly select website
visitors as potential survey respondents.
The information collected in the surveys will enable USPTO to
determine customer satisfaction metrics among various visitor sub-
groups. This information collection will assist USPTO in improving
customer service and addressing areas of concern in a targeted manner.
This survey does not ask any questions of a sensitive nature or
regarding sensitive topics. There is no other agency or organization
able to provide the information that is accessible through the
surveying approach used in this information collection.
II. Method of Collection
Customers will respond to the surveys electronically, as hosted on
USPTO websites.
III. Data
OMB Number: 0651--New.
IC Instruments and Forms: The individual instruments in this
collection, as well as their associated forms, are listed in the table
below.
Type of Review: New collection.
Affected Public: Individuals and households; businesses or other
for-profits; and not-for-profit institutions.
Estimated Number of Respondents: 100,000 responses per year.
Estimated Time per Response: Approximately 8 minutes (0.133 hours)
per response.
Estimated Total Annual Respondent Burden Hours: 13,333.33 hours.
Estimated Total Annual Respondent (Hourly) Cost Burden:
$2,716,133.33. The USPTO expects that attorneys, paralegals and pro se
applicants will complete these applications. The professional hourly
rate for attorneys is $438, and the hourly rates for paralegals and pro
se applicants are $145 and $28.14, respectively. The combination of
these respondent types brings the average respondent rate to $203.71.
The sources for these rates are the 2017 Report of the Economic Survey
of the American Intellectual Property Association (AIPLA), the 2016
National Utilization and Compensation Survey Report of the National
Association of the Legal Assistants (NALA), and the mean rate for
office and administrative
[[Page 31379]]
support workers as found in the May 2017 National Occupational
Employment and Wage Estimates of the U.S Bureau pf Labor Statistics
(occupation code 43-1011). Using this blended hourly rate, the USPTO
estimates that the total respondent cost burden for this collection is
$2,716,133.33 per year.
----------------------------------------------------------------------------------------------------------------
Estimated
time for Estimated
IC No. Information response annual Estimated annual Rate (S/hr)
collection item responses burden hours
(minutes)
................ (a) (b) (a) x (b) = (c)
----------------------------------------------------------------------------------------------------------------
1............................ Surveys......... 8 100,000 13,333.33 $203.71
----------------------------------------------------------------
Total (Three-Year Period) ................ ......... 100,000 13,333.33 $2,716,133.33
(300,000) (40,000) ($8,148,400.00)
----------------------------------------------------------------------------------------------------------------
Estimated Total Annual (Non-hour) Respondent Cost Burden: $0. There
are no capital start-up, maintenance, postage, or recordkeeping costs
associated with this information collection.
IV. Request for Comments
Comments are invited on:
(a) Whether the proposed collection of information is necessary for
the proper performance of the functions of the agency, including
whether the information shall have practical utility;
(b) the accuracy of the agency's estimate of the burden (including
hours and cost) of the proposed collection of information;
(c) ways to enhance the quality, utility, and clarity of the
information to be collected; and
(d) ways to minimize the burden of the collection of information on
respondents, e.g., the use of automated collection techniques or other
forms of information technology.
Comments submitted in response to this notice will be summarized or
included in the request for OMB approval of this information
collection; they also will become a matter of public record.
Marcie Lovett,
Director, Records and Information Governance Division, Office of the
Chief Information Officer, United States Patent and Trademark Office.
[FR Doc. 2018-14383 Filed 7-3-18; 8:45 am]
BILLING CODE 3510-16-P
