Announcement for Public Meeting Regarding Health Care Access Standards, 30819-30821 [2018-13951]

Download as PDF sradovich on DSK3GMQ082PROD with NOTICES Federal Register / Vol. 83, No. 126 / Friday, June 29, 2018 / Notices Analyst, Office of the Deputy Under Secretary for Health for Community Care, Veterans Health Administration, Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (202) 461–4112. This is not a toll free number. SUPPLEMENTARY INFORMATION: The John S. McCain III, Daniel K. Akaka, and Samuel R. Johnson VA Maintaining Internal Systems and Strengthening Integrated Outside Networks Act of 2018, Public Law 115–182, (the VA MISSION Act) creates a new 38 U.S.C. 1703B that contains requirements for VA to facilitate the establishment and use of access standards. Section 1703B(c) specifically requires VA to consult with all pertinent Federal entities, entities in the private sector, and other nongovernmental entities in establishing access standards. This notice and request for information serves as one of the means for VA to consult with these groups and entities. We note that VA will also hold a public hearing on Friday, July 13, 2018, to provide these groups and entities an opportunity to provide additional information. VA will use the comments it receives to help determine the access standards in compliance with the VA MISSION Act. VA will then submit a report, no later than March 3, 2019, as required by section 1703B(d)(1), detailing the access standards to the appropriate committees of Congress. The access standards will ultimately be published in the Federal Register and will be made available on a VA internet website. In order to submit a report to Congress detailing the access standards by March 3, 2019, VA must expedite this consultation, which will be foundational to the process of determining the access standards. Hence, this notice and request for information has a comment period of 30 days. VA believes that 30 days is sufficient to provide comments, as the groups and entities with expertise in access standards will likely have the information readily available or can quickly compile and submit such information. This notice is a request for information only. Commenters are encouraged to provide complete but concise responses to the questions outlined below. VA may choose to contact individual commenters, and such communications would serve to further clarify their written comments. Request for Information: VA requests information that will assist in developing the access standards required by the VA MISSION Act. This VerDate Sep<11>2014 17:58 Jun 28, 2018 Jkt 244001 includes information regarding the development of these access standards, including but not limited to information, with regard to health plans, on the use of access standards for the design of health plan provider networks, referrals from network providers to outof-network providers, the appeals process for exemptions from benefit limits to out-of-network providers, and with respect to health systems, the existence of standards for appointment wait times, the use of travel distance for establishing service areas, the development or use of guidelines to refer patients to out of system providers, and the measurement of performance against regulatory standards. Specifically, VA requests information from health plans and systems related to the below: 1. Do health plans use internal access standards for the design of provider networks and the application of in network/out of network benefits that are more stringent than regulatory standards (time or distance of travel, appointment wait times, provider/member ratios)? If so, what are these internal standards? How does the health plan measure performance against regulatory and internal access standards? How does the health plan respond to findings when access standards are not being met? Are current regulatory access standards costeffective while maintaining quality standards? Do health plans have a process to handle routine requests from members or referring providers for exemptions to benefit limits when members seek out of network care or a lower tier provider? 2. Do health plans allow for appeals by providers or members to request exemptions from benefit limits related to out of network care or care by a lower tier provider? Is external review allowed for such appeals? 3. What are health plan practices regarding internal, regulatory, and/or accreditation standards for appointment wait times, including variance by specialty or type of service? How does the health plan use travel distance or time and/or provider-to-population ratios in deciding which geographic areas to consider as primary or secondary service areas? 4. Are clinicians within the health system given guidelines or rules on when to refer patients to out of system providers? For example, are clinicians encouraged to refer out of system if insystem wait times are longer than standard, travel time or distance to an in-system provider is too long, the patient’s ability to travel is compromised or the frequency of PO 00000 Frm 00137 Fmt 4703 Sfmt 4703 30819 treatment makes travel to an in-network provider difficult? Signing Authority The Secretary of Veterans Affairs, or designee, approved this document and authorized the undersigned to sign and submit the document to the Office of the Federal Register for publication electronically as an official document of the Department of Veterans Affairs. Jacquelyn Hayes-Byrd, Acting Chief of Staff, Department of Veterans Affairs, approved this document on June 25, 2018, for publication. Dated: June 25, 2018. Jeffrey M. Martin, Impact Analyst, Office of Regulation Policy & Management, Office of the Secretary, Department of Veterans Affairs. [FR Doc. 2018–13952 Filed 6–28–18; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS Announcement for Public Meeting Regarding Health Care Access Standards Department of Veterans Affairs. Announcement of public meeting. AGENCY: ACTION: The Department of Veterans Affairs (VA) is holding a public meeting to seek information from pertinent entities relating to implementation of 1703B of title 38, United States Code, as added by section 104(a) of the John S. McCain III, Daniel K. Akaka, and Samuel R. Johnson VA Maintaining Internal Systems and Strengthening Integrated Outside Networks (MISSION) Act of 2018 (the VA MISSION Act) which directs VA to establish access standards for furnishing hospital care, medical services, and extended care services to covered veterans for purposes of the Veterans Community Care Program. In establishing these access standards, VA is required to consult with all pertinent Federal, private sector, and non-governmental entities. VA requests information from the public regarding the development of these access standards, including but not limited to information on the use of access standards for the design of health plan provider networks, referrals from network providers to out-of-network providers, the appeals process for exemptions from benefit limits to out-ofnetwork providers, the existence of standards for appointment wait times, the use of travel distance for establishing service areas, the development or use of guidelines to SUMMARY: E:\FR\FM\29JNN1.SGM 29JNN1 sradovich on DSK3GMQ082PROD with NOTICES 30820 Federal Register / Vol. 83, No. 126 / Friday, June 29, 2018 / Notices refer patients to out of network providers, and the measurement of performance against federal and state regulatory standards. Responses to this notice will support industry research and VA’s development of access standards. DATES: VA will hold the public meeting on July 13, 2018, in Arlington, VA. The meeting will start at 9:00 a.m. and conclude on or before 5:00 p.m. Checkin will begin at 8:00 a.m. ADDRESSES: The meeting will be held at the VHA National Conference Center at 2011 Crystal Drive, Arlington, VA 22202. This facility is accessible to individuals with disabilities. * In-person attendance will be limited to 50 individuals. Advanced registration for individuals and groups is strongly encouraged (see registration instructions below). For listening purposes only (phone lines will be muted), the meeting will be available via audio which can be accessed by dialing 1–800–767–1750 access code 21398. Please submit all written comments no later than Monday, July 30, by any of the following methods: • Federal Rulemaking Portal: Go to https://www.regulations.gov. Follow the online instructions for submitting comments. • Mail, Hand Delivery, Courier: Postmarked no later than July 30, 2018, to: Director of Regulations Management (00REG), Department of Veterans Affairs, 810 Vermont Ave. NW, Room 1063B, Washington, DC 20420. Note: Copies of comments received will be available for public inspection in the Office of Regulation Policy and Management, Room 1063B, between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday (except Federal Holidays). Please call (202) 461–4902 (this is not a toll-free number) for an appointment. • Fax: (202) 273–9026, ATTENTION: Director of Regulations Management (00REG). All submissions must include the agency name and docket number. Note that all comments received will be posted and can be viewed online through the Federal Docket Management System at https://www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Christina Hosenfeld, Management Analyst, Office of the Deputy Under Secretary for Health for Community Care, Veterans Health Administration, Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (202) 461–4112. This is not a toll free number. SUPPLEMENTARY INFORMATION: The John S. McCain III, Daniel K. Akaka, and Samuel R. Johnson VA Maintaining VerDate Sep<11>2014 17:58 Jun 28, 2018 Jkt 244001 Internal Systems and Strengthening Integrated Outside Networks Act of 2018, Public Law 115–182, (the VA MISSION Act) created a new 1703B in title 38, United States Code (U.S.C.), that contains requirements for VA to facilitate the establishment and use of access standards. Section 1703B(c) specifically requires VA to consult with all pertinent Federal entities, entities in the private sector, and other nongovernmental entities in establishing access standards. This public meeting serves as one of the means for VA to consult with these groups and entities. We note that VA has published a request for information in the Federal Register in order to provide these groups and entities an opportunity to provide additional information. The request for information mentioned above can be found in www.regulations.gov under the title of ‘‘Notice of Request for Information Regarding Health Care Access Standards.’’ Comments should indicate that they are submitted in response to ‘‘Notice of Request for Information Regarding Health Care Access Standards.’’ VA will use the statements and testimonials presented at the public hearing to help determine the access standards in compliance with the VA MISSION Act. VA will then submit a report, no later than March 3, 2019, as required by section 1703B(d)(1), detailing the access standards to the appropriate committees of Congress. The access standards will ultimately be published in the Federal Register and will be made available on a VA internet website. In order to submit a report to Congress detailing the access standards by March 3, 2019, VA must expedite this consultation, which will be foundational to the process of determining the access standards. Registration: In-person attendance and participation in this meeting is limited to 50 individuals. VA has the right to refuse registration for in-person attendance once the maximum capacity of 50 individuals has been reached. Individuals interested in attending inperson should request registration by emailing Krinessa Pinkett at krinessa.pinkett@va.gov. A confirmation message will be provided within 1–2 business days after a request has been received, and individuals will be notified via email by July 9, 2017, confirming their attendance in-person. Attendees wanting to offer oral comments, testimonies, and/or technical remarks should indicate their intentions upon registration. Individual registration: VA encourages individual registrations for PO 00000 Frm 00138 Fmt 4703 Sfmt 4703 those not affiliated with or representing a group, association, or organization. Group registration: Identification of the name of the group, association, or organization should be indicated in your registration request. Due to the meeting location’s maximum capacity, VA may limit the size of a group’s registration to allow receipt of comments, testimonies, and/or technical remarks from a broad, diverse group of stakeholders. Oral comments, testimonies, and/or technical remarks may be limited from a group, association or organization with more than two (2) individuals representing the same group, association, or organization. Efforts will be made to accommodate all attendees who wish to attend in-person. However, VA will give priority for in-person attendance to pertinent Federal, private sector, and non-governmental entities who request registration before July 5, 4:00 p.m. ET, and wish to provide oral comments, testimonies, and/or technical remarks. Please provide the number and names of people your organization would like to send in-person, and VA will accommodate as space allows; organizations should list names in the order of importance of their attendance to ensure that VA allows admission for the right representatives. The length of time allotted for attendees to provide oral comments, testimonies and/or technical remarks during the meeting may be subject to the number of inperson attendees, and to ensure ample time is allotted to those registered attendees. There will be no opportunity for audio-visual presentations during the meeting. Written comments will be accepted by those attending in-person (see above instructions for submitting written comments). Audio (for listening purposes only): Limited to the first 200 participants, on a first come, first served basis. Advanced registration is not required. Audio attendees will not be allowed to offer oral comments, testimonies, and/or technical remarks as the phone line will be muted. Written comments will be accepted from those participating via audio (see above instructions for submitting written comments). Note: VA will conduct the public meeting informally, and technical rules of evidence will not apply. VA will arrange for a written transcript of the meeting and keep the official record open for 15 days after the meeting to allow submission of supplemental information. You may make arrangements for copies of the transcript directly with the reporter, and the transcript will also be posted in the docket of the rule as part of the official E:\FR\FM\29JNN1.SGM 29JNN1 Federal Register / Vol. 83, No. 126 / Friday, June 29, 2018 / Notices record when the rule is published. Should it be necessary to cancel the meeting due to inclement weather or other emergencies, VA will take available measures to notify registered participants. sradovich on DSK3GMQ082PROD with NOTICES Agenda 08:00–09:00 Arrival/Check-In 09:00–12:00 Morning Public Meeting Session 12:00–13:00 Lunch Break (Note: Meals will not be provided by VA.) 13:00–17:00 Afternoon Public Meeting Session 17:00 Adjourn Public Meeting Topics Pursuant to section 1703B(c) of title 38, U.S.C., as added by section 104(a) of Public Law 115–182, (the VA MISSION Act), VA requests information that will assist in developing the access standards required by section 1703B(a)(1). This includes information regarding the development of these access standards, including but not limited to information on the use of access standards for the design of health plan provider networks, referrals from network providers to out-of-network providers, the appeals process for exemptions from benefit limits to out-ofnetwork providers, the existence of standards for appointment wait times, the use of travel distance for establishing service areas, the development or use of guidelines to refer patients to out of system providers, and the measurement of performance against regulatory standards. Specifically, VA requests information from health plans and systems related to the below: 1. Do health plans use internal access standards for the design of provider networks and the application of in network/out of network benefits that are more stringent than regulatory standards (time or distance of travel, appointment wait times, provider/member ratios)? If so, what are these internal standards? How does the health plan measure performance against regulatory and internal access standards? How does the health plan respond to findings when access standards are not being met? Are current regulatory access standards costeffective while maintaining quality standards? Do health plans have a process to handle routine requests from members or referring providers for exemptions to benefit limits when VerDate Sep<11>2014 17:58 Jun 28, 2018 Jkt 244001 members seek out of network care or a lower tier provider? 2. Do health plans allow for appeals by providers or members to request exemptions from benefit limits related to out of network care or care by a lower tier provider? Is external review allowed for such appeals? 3. What are health plan practices regarding internal, regulatory, and/or accreditation standards for appointment wait times, including variance by specialty or type of service? How does the health plan use travel distance or time and/or provider-to-population ratios in deciding which geographic areas to consider as primary or secondary service areas? 4. Are clinicians within the health system given guidelines or rules on when to refer patients to out of system providers? For example, are clinicians encouraged to refer out of system if insystem wait times are longer than standard, travel time or distance to an in-system provider is too long, the patient’s ability to travel is compromised or the frequency of treatment makes travel to an in-network provider difficult? Signing Authority The Secretary of Veterans Affairs, or designee, approved this document and authorized the undersigned to sign and submit the document to the Office of the Federal Register for publication electronically as an official document of the Department of Veterans Affairs. Jacquelyn Hayes-Byrd, Acting Chief of Staff, Department of Veterans Affairs, approved this document on June 25, 2018, for publication. Dated: June 25, 2018. Jeffrey M. Martin, Impact Analyst, Office of Regulation Policy & Management, Office of the Secretary, Department of Veterans Affairs. [FR Doc. 2018–13951 Filed 6–28–18; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS VA National Academic Affiliations Council, Notice of Meeting The Department of Veterans Affairs (VA) gives notice under the Federal Advisory Committee Act that the VA National Academic Affiliations Council (NAAC) will meet via conference call on PO 00000 Frm 00139 Fmt 4703 Sfmt 9990 30821 July 11, 2018, from 10:00 a.m. to 12:00 p.m. EST. The meeting is open to the public. The purpose of the Council is to advise the Secretary on matters affecting partnerships between VA and its academic affiliates. On July 11, 2018, the Council will explore the current modernization effort within the Veterans Health Administration (VHA); receive a briefing on the VHA electronic health record modernization program; discuss provisions of the recently enacted Public Law 115–182 that impacts VA’s clinical education mission; and receive updates on the waiver process for VA employees engaging in teaching activities with for-profit educational institutions; the activities of the Council’s Subcommittee on Diversity and Inclusion; the June 13, 2018 Roundtable of Graduate Medical Education hosted by the House Committee on Veterans’ Affairs; and the recent efforts of the VA Strategic Academic Advisory Council. The Council will receive public comments from 11:50 p.m. to 12:00 p.m. EST. Interested persons may attend and/or present oral statements to the Council. The dial in number to attend the conference call is: 1–800–767–1750. At the prompt, enter access code 66983 then press #. Individuals seeking to present oral statements are invited to submit a 1–2 page summary of their comments at the time of the meeting for inclusion in the official meeting record. Oral presentations will be limited to five minutes or less, depending on the number of participants. Interested parties may also provide written comments for review by the Council prior to the meeting or at any time, by email to Steve.Trynosky@va.gov, or by mail to Stephen K. Trynosky J.D., M.P.H., M.M.A.S., Designated Federal Officer, Office of Academic Affiliations (10A2D), 810 Vermont Avenue NW, Washington, DC 20420. Any member of the public wishing to participate or seeking additional information should contact Mr. Trynosky via email or by phone at (202) 461–6723. Dated: June 26, 2018. Jelessa M. Burney, Federal Advisory Committee Management Officer. [FR Doc. 2018–14002 Filed 6–28–18; 8:45 am] BILLING CODE P E:\FR\FM\29JNN1.SGM 29JNN1

Agencies

[Federal Register Volume 83, Number 126 (Friday, June 29, 2018)]
[Notices]
[Pages 30819-30821]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-13951]


-----------------------------------------------------------------------

DEPARTMENT OF VETERANS AFFAIRS


Announcement for Public Meeting Regarding Health Care Access 
Standards

AGENCY: Department of Veterans Affairs.

ACTION: Announcement of public meeting.

-----------------------------------------------------------------------

SUMMARY: The Department of Veterans Affairs (VA) is holding a public 
meeting to seek information from pertinent entities relating to 
implementation of 1703B of title 38, United States Code, as added by 
section 104(a) of the John S. McCain III, Daniel K. Akaka, and Samuel 
R. Johnson VA Maintaining Internal Systems and Strengthening Integrated 
Outside Networks (MISSION) Act of 2018 (the VA MISSION Act) which 
directs VA to establish access standards for furnishing hospital care, 
medical services, and extended care services to covered veterans for 
purposes of the Veterans Community Care Program. In establishing these 
access standards, VA is required to consult with all pertinent Federal, 
private sector, and non-governmental entities. VA requests information 
from the public regarding the development of these access standards, 
including but not limited to information on the use of access standards 
for the design of health plan provider networks, referrals from network 
providers to out-of-network providers, the appeals process for 
exemptions from benefit limits to out-of-network providers, the 
existence of standards for appointment wait times, the use of travel 
distance for establishing service areas, the development or use of 
guidelines to

[[Page 30820]]

refer patients to out of network providers, and the measurement of 
performance against federal and state regulatory standards. Responses 
to this notice will support industry research and VA's development of 
access standards.

DATES: VA will hold the public meeting on July 13, 2018, in Arlington, 
VA. The meeting will start at 9:00 a.m. and conclude on or before 5:00 
p.m. Check-in will begin at 8:00 a.m.

ADDRESSES: The meeting will be held at the VHA National Conference 
Center at 2011 Crystal Drive, Arlington, VA 22202. This facility is 
accessible to individuals with disabilities.
    * In-person attendance will be limited to 50 individuals. Advanced 
registration for individuals and groups is strongly encouraged (see 
registration instructions below). For listening purposes only (phone 
lines will be muted), the meeting will be available via audio which can 
be accessed by dialing 1-800-767-1750 access code 21398.
    Please submit all written comments no later than Monday, July 30, 
by any of the following methods:
     Federal Rulemaking Portal: Go to https://www.regulations.gov. Follow the online instructions for submitting 
comments.
     Mail, Hand Delivery, Courier: Postmarked no later than 
July 30, 2018, to: Director of Regulations Management (00REG), 
Department of Veterans Affairs, 810 Vermont Ave. NW, Room 1063B, 
Washington, DC 20420.
    Note: Copies of comments received will be available for public 
inspection in the Office of Regulation Policy and Management, Room 
1063B, between the hours of 8:00 a.m. and 4:30 p.m., Monday through 
Friday (except Federal Holidays). Please call (202) 461-4902 (this is 
not a toll-free number) for an appointment.
     Fax: (202) 273-9026, ATTENTION: Director of Regulations 
Management (00REG). All submissions must include the agency name and 
docket number. Note that all comments received will be posted and can 
be viewed online through the Federal Docket Management System at https://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Christina Hosenfeld, Management 
Analyst, Office of the Deputy Under Secretary for Health for Community 
Care, Veterans Health Administration, Department of Veterans Affairs, 
810 Vermont Avenue NW, Washington, DC 20420, (202) 461-4112. This is 
not a toll free number.

SUPPLEMENTARY INFORMATION: The John S. McCain III, Daniel K. Akaka, and 
Samuel R. Johnson VA Maintaining Internal Systems and Strengthening 
Integrated Outside Networks Act of 2018, Public Law 115-182, (the VA 
MISSION Act) created a new 1703B in title 38, United States Code 
(U.S.C.), that contains requirements for VA to facilitate the 
establishment and use of access standards. Section 1703B(c) 
specifically requires VA to consult with all pertinent Federal 
entities, entities in the private sector, and other nongovernmental 
entities in establishing access standards. This public meeting serves 
as one of the means for VA to consult with these groups and entities. 
We note that VA has published a request for information in the Federal 
Register in order to provide these groups and entities an opportunity 
to provide additional information. The request for information 
mentioned above can be found in www.regulations.gov under the title of 
``Notice of Request for Information Regarding Health Care Access 
Standards.'' Comments should indicate that they are submitted in 
response to ``Notice of Request for Information Regarding Health Care 
Access Standards.'' VA will use the statements and testimonials 
presented at the public hearing to help determine the access standards 
in compliance with the VA MISSION Act. VA will then submit a report, no 
later than March 3, 2019, as required by section 1703B(d)(1), detailing 
the access standards to the appropriate committees of Congress. The 
access standards will ultimately be published in the Federal Register 
and will be made available on a VA internet website.
    In order to submit a report to Congress detailing the access 
standards by March 3, 2019, VA must expedite this consultation, which 
will be foundational to the process of determining the access 
standards.
    Registration: In-person attendance and participation in this 
meeting is limited to 50 individuals. VA has the right to refuse 
registration for in-person attendance once the maximum capacity of 50 
individuals has been reached. Individuals interested in attending in-
person should request registration by emailing Krinessa Pinkett at 
[email protected]. A confirmation message will be provided within 
1-2 business days after a request has been received, and individuals 
will be notified via email by July 9, 2017, confirming their attendance 
in-person. Attendees wanting to offer oral comments, testimonies, and/
or technical remarks should indicate their intentions upon 
registration.
    Individual registration: VA encourages individual registrations for 
those not affiliated with or representing a group, association, or 
organization.
    Group registration: Identification of the name of the group, 
association, or organization should be indicated in your registration 
request. Due to the meeting location's maximum capacity, VA may limit 
the size of a group's registration to allow receipt of comments, 
testimonies, and/or technical remarks from a broad, diverse group of 
stakeholders. Oral comments, testimonies, and/or technical remarks may 
be limited from a group, association or organization with more than two 
(2) individuals representing the same group, association, or 
organization. Efforts will be made to accommodate all attendees who 
wish to attend in-person. However, VA will give priority for in-person 
attendance to pertinent Federal, private sector, and non-governmental 
entities who request registration before July 5, 4:00 p.m. ET, and wish 
to provide oral comments, testimonies, and/or technical remarks. Please 
provide the number and names of people your organization would like to 
send in-person, and VA will accommodate as space allows; organizations 
should list names in the order of importance of their attendance to 
ensure that VA allows admission for the right representatives. The 
length of time allotted for attendees to provide oral comments, 
testimonies and/or technical remarks during the meeting may be subject 
to the number of in-person attendees, and to ensure ample time is 
allotted to those registered attendees. There will be no opportunity 
for audio-visual presentations during the meeting. Written comments 
will be accepted by those attending in-person (see above instructions 
for submitting written comments).
    Audio (for listening purposes only): Limited to the first 200 
participants, on a first come, first served basis. Advanced 
registration is not required. Audio attendees will not be allowed to 
offer oral comments, testimonies, and/or technical remarks as the phone 
line will be muted. Written comments will be accepted from those 
participating via audio (see above instructions for submitting written 
comments).
    Note: VA will conduct the public meeting informally, and technical 
rules of evidence will not apply. VA will arrange for a written 
transcript of the meeting and keep the official record open for 15 days 
after the meeting to allow submission of supplemental information. You 
may make arrangements for copies of the transcript directly with the 
reporter, and the transcript will also be posted in the docket of the 
rule as part of the official

[[Page 30821]]

record when the rule is published. Should it be necessary to cancel the 
meeting due to inclement weather or other emergencies, VA will take 
available measures to notify registered participants.

Agenda

08:00-09:00 Arrival/Check-In
09:00-12:00 Morning Public Meeting Session
12:00-13:00 Lunch Break (Note: Meals will not be provided by VA.)
13:00-17:00 Afternoon Public Meeting Session
17:00 Adjourn

Public Meeting Topics

    Pursuant to section 1703B(c) of title 38, U.S.C., as added by 
section 104(a) of Public Law 115-182, (the VA MISSION Act), VA requests 
information that will assist in developing the access standards 
required by section 1703B(a)(1). This includes information regarding 
the development of these access standards, including but not limited to 
information on the use of access standards for the design of health 
plan provider networks, referrals from network providers to out-of-
network providers, the appeals process for exemptions from benefit 
limits to out-of-network providers, the existence of standards for 
appointment wait times, the use of travel distance for establishing 
service areas, the development or use of guidelines to refer patients 
to out of system providers, and the measurement of performance against 
regulatory standards.
    Specifically, VA requests information from health plans and systems 
related to the below:
    1. Do health plans use internal access standards for the design of 
provider networks and the application of in network/out of network 
benefits that are more stringent than regulatory standards (time or 
distance of travel, appointment wait times, provider/member ratios)? If 
so, what are these internal standards? How does the health plan measure 
performance against regulatory and internal access standards? How does 
the health plan respond to findings when access standards are not being 
met? Are current regulatory access standards cost-effective while 
maintaining quality standards? Do health plans have a process to handle 
routine requests from members or referring providers for exemptions to 
benefit limits when members seek out of network care or a lower tier 
provider?
    2. Do health plans allow for appeals by providers or members to 
request exemptions from benefit limits related to out of network care 
or care by a lower tier provider? Is external review allowed for such 
appeals?
    3. What are health plan practices regarding internal, regulatory, 
and/or accreditation standards for appointment wait times, including 
variance by specialty or type of service? How does the health plan use 
travel distance or time and/or provider-to-population ratios in 
deciding which geographic areas to consider as primary or secondary 
service areas?
    4. Are clinicians within the health system given guidelines or 
rules on when to refer patients to out of system providers? For 
example, are clinicians encouraged to refer out of system if in-system 
wait times are longer than standard, travel time or distance to an in-
system provider is too long, the patient's ability to travel is 
compromised or the frequency of treatment makes travel to an in-network 
provider difficult?

Signing Authority

    The Secretary of Veterans Affairs, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. Jacquelyn 
Hayes-Byrd, Acting Chief of Staff, Department of Veterans Affairs, 
approved this document on June 25, 2018, for publication.

    Dated: June 25, 2018.
Jeffrey M. Martin,
Impact Analyst, Office of Regulation Policy & Management, Office of the 
Secretary, Department of Veterans Affairs.
[FR Doc. 2018-13951 Filed 6-28-18; 8:45 am]
 BILLING CODE 8320-01-P


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