Agency Information Collection Activity Under OMB Review: VBA Call Center Satisfaction Survey, 30227-30228 [2018-13818]

Download as PDF Federal Register / Vol. 83, No. 124 / Wednesday, June 27, 2018 / Notices completion. This is only allowed when a claimant dies while a claim or appeal for any benefit under a law administered by the VA is pending. The substitute claimant would be eligible to receive accrued benefits due a deceased claimant under Section 5121(a). The substitute claim must be filed no later than one year after the date of the death of the claimant. By law, VA must have a claimant’s or beneficiary’s written permission (an ‘‘authorization’’) to be a substitute claimant. The claimant or beneficiary may revoke the authorization at any time, except if VA has already acted based on the permission. Affected Public: Individuals and households. Estimated Annual Burden: 1,557 hours. Estimated Average Burden per Respondent: 5 minutes. Frequency of Response: Once. Estimated Number of Respondents: 20,000. By direction of the Secretary. Cynthia D. Harvey-Pryor, Department Clearance Officer, Office of Quality, Privacy and Risk, Department of Veterans Affairs. [FR Doc. 2018–13817 Filed 6–26–18; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900—NEW] Agency Information Collection Activity: Eating Disorders in Veterans: Prevalence, Comorbidity, Risk, and Healthcare Use Veterans Health Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: Veterans Health Administration, Department of Veterans Affairs (VA), is announcing an opportunity for public comment on the proposed collection of certain information by the agency. Under the Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, including each new collection, and allow 60 days for public comment in response to the notice. DATES: Written comments and recommendations on the proposed collection of information should be received on or before August 27, 2018. ADDRESSES: Submit written comments on the collection of information through daltland on DSKBBV9HB2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 16:58 Jun 26, 2018 Jkt 244001 Federal Docket Management System (FDMS) at www.Regulations.gov or to Brian McCarthy, Office of Regulatory and Administrative Affairs (10B4), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420 or email to Brian.McCarthy4@ va.gov. Please refer to ‘‘OMB Control No. 2900—NEW’’ in any correspondence. During the comment period, comments may be viewed online through FDMS. FOR FURTHER INFORMATION CONTACT: Brian McCarthy at (202) 615–9241. SUPPLEMENTARY INFORMATION: Under the PRA of 1995, Federal agencies must obtain approval from the Office of Management and Budget (OMB) for each collection of information they conduct or sponsor. This request for comment is being made pursuant to Section 3506(c)(2)(A) of the PRA. With respect to the following collection of information, VHA invites comments on: (1) Whether the proposed collection of information is necessary for the proper performance of VHA’s functions, including whether the information will have practical utility; (2) the accuracy of VHA’s estimate of the burden of the proposed collection of information; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or the use of other forms of information technology. Authority: 38 U.S.C., Part I, Chapter 5, Section 527. Title: Eating Disorders in Veterans: Prevalence, Comorbidity, Risk, and Healthcare Use. OMB Control Number: 2900—NEW. Type of Review: New collection. Abstract: Eating disorders (EDs), including anorexia nervosa, bulimia nervosa, and binge eating disorder, are deadly conditions that can be difficult to detect and treat. EDs are typically not screened for or treated within the VA healthcare system, possibly because many people believe that since Veterans are mostly male, they are not affected by these disorders. The Department of Defense recently put out a call for grants to investigate EDs in military service members and Veterans, and our proposal is currently under review. Our proposal also aligns with VA Health Services Research & Development funding Priority F (Women’s Health) for Investigator-Initiated Research, which emphasizes investigating the unique needs of female Veterans. EDs are an issue for male and female Veterans; PO 00000 Frm 00133 Fmt 4703 Sfmt 4703 30227 however, they disproportionately impact women. Third, our aims address the recommendations of the 2012 Women Veterans Task Force to resolve gaps in serving women Veterans. Further, Legal authority for this data collection is found under 38 U.S.C., Part I, Chapter 5, Section 527 that authorizes the collection of data that will allow measurement and evaluation of the Department of Veterans Affairs Programs, the goal of which is improved health care for Veterans. Affected Public: Individuals and households. Estimated Annual Burden: Risk and Protective Factors for Eating Disorders and Healthcare Use Survey— 1,750 hours. Eating Disorder Examination—480 hours. Estimated Average Burden per Respondent: Risk and Protective Factors for Eating Disorders and Healthcare Use Survey— 50 minutes. Eating Disorder Examination—120 minutes. Frequency of Response: Annually. Estimated Number of Respondents: Risk and Protective Factors for Eating Disorders and Healthcare Use Survey— 2,100. Eating Disorder Examination—240. By direction of the Secretary. Cynthia D. Harvey-Pryor, Department Clearance Officer, Office of Quality, Privacy and Risk, Department of Veterans Affairs. [FR Doc. 2018–13815 Filed 6–26–18; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900–0744] Agency Information Collection Activity Under OMB Review: VBA Call Center Satisfaction Survey Veterans Benefits Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: In compliance with the Paperwork Reduction Act (PRA) of 1995, this notice announces that the Veterans Benefits Administration (VBA), Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden and it SUMMARY: E:\FR\FM\27JNN1.SGM 27JNN1 daltland on DSKBBV9HB2PROD with NOTICES 30228 Federal Register / Vol. 83, No. 124 / Wednesday, June 27, 2018 / Notices includes the actual data collection instrument. DATES: Comments must be submitted on or before July 27, 2018. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov, or to Office of Information and Regulatory Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 17th St. NW, Washington, DC 20503 or send through electronic mail to oira_submission@ omb.eop.gov . Please refer to ‘‘OMB Control No. 2900–0744’’ in any correspondence. FOR FURTHER INFORMATION CONTACT: Cynthia Harvey-Pryor, Enterprise Records Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (202) 461–5870 or email Cynthia.harvey-pryor@va.gov . Please refer to ‘‘OMB Control No. 2900–0744’’ in any correspondence. SUPPLEMENTARY INFORMATION: Authority: The Government Performance and Results Act of 1993, Public Law 103–62, August 3, 1993 and Title 38 U.S.C., subsection 527, Evaluation and Data Collection; 44 U.S.C. 3501–3521. Title: VBA Call Center Satisfaction Survey. OMB Control Number: 2900–0744. Type of Review: Revision of a currently approved collection. Abstract: VBA maintains a commitment to improve the overall quality of service for Veterans. Feedback from Veterans regarding their recent experience to the VA call centers will provide VBA with three key benefits to: (1) Identify what is most important to Veterans; (2) determine what to do to improve the call center experience; and (3) serve to guide training and/or operational activities aimed at enhancing the quality of service provided to Veterans and active duty personnel. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The Federal Register Notice with a 60-day comment period soliciting comments on this collection of information was published at 83 FR 7949 on April 17, 2018. Affected Public: Individuals or households. Estimated Annual Burden: 3,600 hours. Estimated Average Burden per Respondent: 6 minutes. Frequency of Response: On occasion. Estimated Number of Respondents: 36,000. VerDate Sep<11>2014 16:58 Jun 26, 2018 Jkt 244001 By direction of the Secretary. Cynthia D. Harvey-Pryor, Department Clearance Officer, Office of Quality, Privacy and Risk, Department of Veterans Affairs. [FR Doc. 2018–13818 Filed 6–26–18; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900–0843] Agency Information Collection Activity: VHA Homeless Programs Project CHALENG (Community Homelessness Assessment, Local Education and Networking Groups) for Veterans Veterans Health Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: In compliance with the Paperwork Reduction Act (PRA) of 1995, this notice announces that the Veterans Health Administration, Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden and it includes the actual data collection instrument. DATES: Comments must be submitted on or before July 27, 2018. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov, or to Office of Information and Regulatory Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 17th St. NW, Washington, DC 20503 or sent through electronic mail to oira_submission@ omb.eop.gov. Please refer to ‘‘OMB Control No. 2900–0843’’ in any correspondence. SUMMARY: FOR FURTHER INFORMATION CONTACT: Cynthia Harvey-Pryor, Office of Quality, Privacy and Risk (OQPR), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (202) 461– 5870 or email cynthia.harvey-pryor@ va.gov. Please refer to ‘‘OMB Control No. 2900–0843’’ in any correspondence. SUPPLEMENTARY INFORMATION: Authority: Public Law 102–405, Public Law 103–446 and Public Law 105–114. Title: VHA Homeless Programs, Project CHALENG (Community Homelessness Assessment, Local Education and Networking Groups) for Veterans. PO 00000 Frm 00134 Fmt 4703 Sfmt 4703 OMB Control Number: 2900–0843. Type of Review: Revision of a currently approved collection. Abstract: In 1993 the Department of Veterans Affairs (VA) launched Project CHALENG (Community Homelessness Assessment, Local Education and Networking Groups) for Veterans in response to Public Law 102–405 which required VA to make an assessment of the needs of homeless Veterans in coordination with other Federal departments, state and local government agencies, and nongovernmental agencies with experience working with homeless persons. Since 1993, VA has administered a needs assessment in accordance with guidance in Public Law 103–446 and Public Law 105–114. This collection of information is necessary to ensure that VA and community partners are developing services that are responsive to the needs of local homeless Veterans, in order to end homelessness and prevent new Veterans from experiencing homelessness. Over the years, data from CHALENG has assisted VA in developing new services for Veterans such as the Homeless Veteran Dental Program (HVDP), the expansion of the Department of Housing and Urban Development-VA Supportive Housing (HUD–VASH) Program, the Veterans Justice Programs and Supportive Services for Veteran Families (SSVF). In addition, community organizations use CHALENG data in grant applications to support services for homeless Veterans; grant applications are for VA, other Federal, local government, and community foundation dollars, which maximize community participation in serving homeless Veterans. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The Federal Register Notice with a 60-day comment period soliciting comments on this collection of information was published at 83 FR 12847 on March 23, 2018 pages 12847– 12848. Affected Public: Individuals and households. Estimated Annual Burden: Veteran Survey—10–10161—500 hours. Provider Assessment—10–10162—705 hours. Estimated Average Burden per Respondent: Veteran Survey—10–10161—6 minutes. Provider Assessment—10–10162—9 minutes. Frequency of Response: Annually. Estimated Number of Respondents: E:\FR\FM\27JNN1.SGM 27JNN1

Agencies

[Federal Register Volume 83, Number 124 (Wednesday, June 27, 2018)]
[Notices]
[Pages 30227-30228]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-13818]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0744]


Agency Information Collection Activity Under OMB Review: VBA Call 
Center Satisfaction Survey

AGENCY: Veterans Benefits Administration, Department of Veterans 
Affairs.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995, 
this notice announces that the Veterans Benefits Administration (VBA), 
Department of Veterans Affairs, will submit the collection of 
information abstracted below to the Office of Management and Budget 
(OMB) for review and comment. The PRA submission describes the nature 
of the information collection and its expected cost and burden and it

[[Page 30228]]

includes the actual data collection instrument.

DATES: Comments must be submitted on or before July 27, 2018.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov, or to Office of Information and Regulatory 
Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 
17th St. NW, Washington, DC 20503 or send through electronic mail to 
[email protected] . Please refer to ``OMB Control No. 2900-
0744'' in any correspondence.

FOR FURTHER INFORMATION CONTACT: Cynthia Harvey-Pryor, Enterprise 
Records Service (005R1B), Department of Veterans Affairs, 810 Vermont 
Avenue NW, Washington, DC 20420, (202) 461-5870 or email 
[email protected] . Please refer to ``OMB Control No. 2900-
0744'' in any correspondence.

SUPPLEMENTARY INFORMATION: 
    Authority: The Government Performance and Results Act of 1993, 
Public Law 103-62, August 3, 1993 and Title 38 U.S.C., subsection 527, 
Evaluation and Data Collection; 44 U.S.C. 3501-3521.
    Title: VBA Call Center Satisfaction Survey.
    OMB Control Number: 2900-0744.
    Type of Review: Revision of a currently approved collection.
    Abstract: VBA maintains a commitment to improve the overall quality 
of service for Veterans. Feedback from Veterans regarding their recent 
experience to the VA call centers will provide VBA with three key 
benefits to: (1) Identify what is most important to Veterans; (2) 
determine what to do to improve the call center experience; and (3) 
serve to guide training and/or operational activities aimed at 
enhancing the quality of service provided to Veterans and active duty 
personnel.
    An agency may not conduct or sponsor, and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number. The Federal Register Notice with a 
60-day comment period soliciting comments on this collection of 
information was published at 83 FR 7949 on April 17, 2018.
    Affected Public: Individuals or households.
    Estimated Annual Burden: 3,600 hours.
    Estimated Average Burden per Respondent: 6 minutes.
    Frequency of Response: On occasion.
    Estimated Number of Respondents: 36,000.


    By direction of the Secretary.
Cynthia D. Harvey-Pryor,
Department Clearance Officer, Office of Quality, Privacy and Risk, 
Department of Veterans Affairs.
[FR Doc. 2018-13818 Filed 6-26-18; 8:45 am]
 BILLING CODE 8320-01-P
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