Agency Information Collection Activities; Natural and Cultural Resources Agencies Customer Relationship Management, 22097-22099 [2018-10026]

Agencies

• DEPARTMENT OF THE INTERIOR
• Office of the Secretary

[Federal Register Volume 83, Number 92 (Friday, May 11, 2018)]
[Notices]
[Pages 22097-22099]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-10026]


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DEPARTMENT OF THE INTERIOR

Office of the Secretary

[PPWOIRADA1;PRCRFRFR6.XZ0000;PR.RIRAD1801.00.1; OMB Control Number 
1093-0006.]


Agency Information Collection Activities; Natural and Cultural 
Resources Agencies Customer Relationship Management

AGENCY: Office of the Secretary, Interior.

ACTION: Notice of information collection; request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, we, 
the Office of the Secretary, Department of the Interior are proposing 
to renew an information collection with revisions.

DATES: Interested persons are invited to submit comments on or before 
July 10, 2018.

ADDRESSES: Send your comments on this information collection request 
(ICR) by mail to Marta Kelly, National Park Service, U.S. Department of 
the Interior, 1849 C Street, NW, MS 2266-MIB, Washington, DC 20240, fax 
202-354-1815, or by email to [email protected]. Please reference OMB 
Control Number 1093-0006 in the subject line of your comments.

FOR FURTHER INFORMATION CONTACT: To request additional information 
about this ICR, contact Marta Kelly, National Park Service, U.S. 
Department of the Interior, 1849 C Street NW, MS 2266-MIB, Washington, 
DC 20240, fax 202-354-2825, or by email to [email protected].

SUPPLEMENTARY INFORMATION: In accordance with the Paperwork Reduction 
Act of 1995, we provide the general public and other Federal agencies 
with an opportunity to comment on new, proposed, revised, and 
continuing collections of information. This helps us assess the impact 
of our information collection requirements and minimize the public's 
reporting burden. It also helps the public understand our information 
collection requirements and provide the requested data in the desired 
format.
    We are soliciting comments on renew of the ICR that is described 
below. We are especially interested in public comment addressing the 
following issues: (1) Is the collection necessary to the proper 
functions of the Office of the Secretary, Department of the Interior; 
(2) will this information be processed and used in a timely manner; (3) 
is the estimate of burden accurate; (4) how might the Office of the 
Secretary, Department of the Interior enhance the quality, utility, and 
clarity of the information to be collected; and (5) how might the 
Office of the Secretary, Department of the Interior minimize the burden 
of this collection on the respondents, including through the use of 
information technology.
    Comments that you submit in response to this notice are a matter of 
public record. We will include or summarize each comment in our request 
to OMB to approve this ICR. Before including your address, phone 
number, email address, or other personal identifying information in 
your comment, you should be aware that your entire comment--including 
your personal identifying information--may

[[Page 22098]]

be made publicly available at any time. While you can ask us in your 
comment to withhold your personal identifying information from public 
review, we cannot guarantee that we will be able to do so.
    Abstract: The information collection under OMB Control number 1093-
0006 received approval from OMB on August 04, 2015. This approval will 
expire on 8/31/2018 and we are now requesting comments as part of the 
standard renew and update process. This collection was formally known 
as Volunteer Partnership Management and Volunteer Application and 
Agreement for Natural Cultural Resources.
    The Office of Management and Budget (OMB) regulations at 5 CFR part 
1320, which implement the Paperwork Reduction Act of 1995, 44 U.S.C. 
3501 et seq., require that interested members of the public and 
affected agencies have an opportunity to comment on information 
collection and recordkeeping activities (see 5 CFR 1320.8 (d)).
    Federal natural and cultural resources management agencies are 
authorized to manage volunteers, youth programs, and partnerships to 
recruit, train, and accept the services of citizens to aid in disaster 
response, interpretive functions, visitor services, conservation 
measures and development, research and development, recreation, and or 
other activities as allowed by an agency's policy and regulations. 
Providing, collecting and exchanging written and electronic information 
is required from potential and selected program participants of all 
ages so they can access opportunities and benefits provided by agencies 
guidelines. Those under the age of 18 years must have written consent 
from a parent or guardian.
    The customer relationship management web based portals are the 
agencies response to meeting citizens' requests for improved digital 
customer services to access and apply for engagement opportunities. 
Secure under one security platform parameter, the portals provide for 
prospective and current program participants to establish an account 
for electronic submission of program applications and to obtain status 
of applications, enrollments, benefits, and requirements. Additionally, 
citizens have the option of using self-service features to report 
hours, apply for opportunities, or register for program benefits such 
as America the Beautiful Pass, Public Land Corps register or Service 
Learning verification. This collection includes the modernization of 
electronic process so citizens maintain portal accounts with single 
program application which can be reused to apply for all interested 
opportunities verse requiring a program participants to electronically 
complete the application anew for each opportunity they wish to be 
considered. This specifically minimizes the burden on this collection 
on the respondents. While electronic records provides a means to 
streamline data collection and allow citizen access to track benefits 
and control the sharing of their data, the participating agencies may 
also provide an accessible paper version of the volunteer forms.
    Participating Agencies are:
    Department of Agriculture: U.S. Forest Service, and Natural 
Resources Conservation Service;
    Department of the Interior: All DOI offices and units including 
National Park Service, U.S. Fish and Wildlife Service, Bureau of Land 
Management, Bureau of Reclamation, Bureau of Indian Affairs, Office of 
Surface Mining Reclamation and Enforcement, and U.S. Geological Survey.
    Department of Defense: U.S. Army Corps of Engineers;
    Department of Commerce: National Oceanic and Atmospheric 
Administration--Office of National Marine Sanctuaries.

Forms

    OF-301 Volunteer Application: Individuals interested in 
volunteering may access the individual agency websites, and/or contact 
agencies to request a Volunteer Application (OF-301) or complete an on-
line application submission on volunteer.gov on submission. Applicants 
provide name, address, telephone number, date of birth, preferred work 
categories, interests, citizenship status, available dates, preferred 
location, indication of physical limitations, and lodging preferences. 
Information collected using this form or volunteer.gov assists agency 
volunteer coordinators and other personnel in matching volunteers with 
agency opportunities appropriate for an applicant's skills and physical 
condition and availability. Signature of a parent or guardian is 
mandatory for applicants under 18 years of age.
    OF-301A Volunteer Service Agreement: This form is used by 
participating resource agencies to document agreements for volunteer 
services between a Federal agency and individual or group volunteers, 
including international volunteers. Signature of parent or guardian is 
mandatory for applicants under 18 years of age. The agreement form will 
now be available for processing on volunteer.gov for the first time, 
this on-line this form is generated from the application and position 
description to minimize impact to respondents. Paper forms and 
electronic PDF must however be completed for each opportunity.
    OF-301B Volunteer Group Sign-up: This form is used by participating 
resource agencies to document awareness and understanding by 
individuals in groups about the volunteer activities between a Federal 
agency and a partner organization with group participants. Signature of 
parent or guardian is mandatory for applicants under 18 years of age.
    Stewards Engagement Portal (this was formally known as the Youth 
Partnership Tracking Portal): This portal has a self-registration 
feature that allows program participants from volunteer, youth, and 
partnerships to register with information that would be used to 
automate matching stewardship opportunities such as apprenticeships, 
youth programs, veterans' events, and other special engagement 
programs. Information required to establish an account is preference 
for location, name, email, qualifying factors, and training. Once self-
registered, the youth and young adult programs participants authorized 
under the 16 U.S.C. 1722 et. seq., Public Lands Corps (PLC) Act may be 
required to report additional details for public land corps status such 
as the agency work for, partner organization, project dates, where the 
work was completed, and total hours worked on the specific project. 
This information is used by the system to match the individuals with 
most applicable opportunities. The steward engagement portal is under 
redesign and will incorporate a feedback loop for respondents to rate 
quality of customer service and opportunities.
    The Partnerships Module collects information from various 
partnership and volunteer organizations which are under national 
agreements to manage services and programs on public lands for citizens 
and provides an annual summary of their activities.
    The Cooperating Association Module collects information from not-
for-profit public lands partners under national agreements to manage 
bookstores and sales items with federal agencies.
    This request for comments on the information collection is being 
published by the Office of the Secretary, Department of the Interior 
and includes the use of common forms that can be leveraged by other 
Federal Agencies. The burden estimates reflected in this notice is only 
for the Department of the Interior. Other federal Agencies wishing to 
use the common forms must submit

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their own burden estimates and provide notice to the public 
accordingly.
    Title of Collection: Natural and Cultural Resources Agencies 
Customer Relationship Management.
    OMB Control Number: 1093-0006.
    Form Number: None.
    Type of Review: Revision of a currently approved collection.
    Respondents/Affected Public: Potential and selected volunteers; 
youth program participants, veterans, prospective job applicants, 
cooperating associations, and partner organizations.
    Total Estimated Number of Annual Respondents: 36,333.
    Total Estimated Number of Annual Responses: 867,696.
    Estimated Completion Time per Response: Total annual reporting per 
response: 5-60 minutes depending on the function being performed.
    Total Estimated Number of Annual Burden Hours: 80,411.
    Respondent's Obligation: Required to Obtain or Retain a Benefit.
    Frequency of Collection: Typically once per year but could be as 
frequently as 26 times per year for time and expense reporting.
    Total Estimated Annual Nonhour Burden Cost: There are no non-hour 
cost burdens associated with this information collection.
    An agency may not conduct or sponsor and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number.
    The authority for this action is the Paperwork Reduction Act of 
1995 (44 U.S.C. 3501 et seq.).

Jeffrey Parrillo,
Departmental Information Collection Clearance Officer.
[FR Doc. 2018-10026 Filed 5-10-18; 8:45 am]
 BILLING CODE 4310-P