Privacy Act of 1974: Systems of Records, 14518-14520 [2018-06879]
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14518
Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices
not a toll-free number); or by email:
OIRA_submission@omb.eop.gov.
Commenters are encouraged, but not
required, to send a courtesy copy of any
comments by mail or courier to the U.S.
Department of Labor—OASAM, Office
of the Chief Information Officer, Attn:
Departmental Information Compliance
Management Program, Room N1301,
200 Constitution Avenue NW,
Washington, DC 20210; or by email:
DOL_PRA_PUBLIC@dol.gov.
FOR FURTHER INFORMATION CONTACT:
Michel Smyth by telephone at 202–693–
4129 (this is not a toll-free number) or
by email at DOL_PRA_PUBLIC@dol.gov.
This ICR
seeks PRA authority for the Current
Population Survey Unemployment
Insurance Non-Filer Supplement
information collection. Results from this
supplement will be used to determine
the size and characteristics of those who
do not file for Unemployment Insurance
(UI) benefits and their reasons for not
filing. The data are necessary for the
DOL and other policymakers to plan,
fund, and evaluate UI programs. The
BLS Authorizing Statute authorizes this
information collection. See 29 U.S.C. 2.
This proposed information collection
is subject to the PRA. A Federal agency
generally cannot conduct or sponsor a
collection of information, and the public
is generally not required to respond to
an information collection, unless it is
approved by the OMB under the PRA
and displays a currently valid OMB
Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information if the
collection of information does not
display a valid Control Number. See 5
CFR 1320.5(a) and 1320.6. For
additional information, see the related
notice published in the Federal Register
on January 2, 2018 (83 FR 157).
Interested parties are encouraged to
send comments to the OMB, Office of
Information and Regulatory Affairs at
the address shown in the ADDRESSES
section within thirty (30) days of
publication of this notice in the Federal
Register. In order to help ensure
appropriate consideration, comments
should mention OMB ICR Reference
Number 201712–1220–001. The OMB is
particularly interested in comments
that:
• Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
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SUPPLEMENTARY INFORMATION:
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18:12 Apr 03, 2018
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• Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
Agency: DOL–BLS.
Title of Collection: Current Population
Survey Unemployment Insurance NonFiler Supplement.
OMB ICR Reference Number: 201712–
1220–001.
Affected Public: Individuals or
Households.
Total Estimated Number of
Respondents: 60,000.
Total Estimated Number of
Responses: 60,000.
Total Estimated Annual Time Burden:
2,000 hours.
Total Estimated Annual Other Costs
Burden: $0.
Authority: 44 U.S.C. 3507(a)(1)(D).
Dated: March 30, 2018.
Michel Smyth,
Departmental Clearance Officer.
[FR Doc. 2018–06909 Filed 4–3–18; 8:45 am]
BILLING CODE 4510–24–P
NATIONAL CREDIT UNION
ADMINISTRATION
Privacy Act of 1974: Systems of
Records
National Credit Union
Administration (NCUA).
ACTION: Notice of a rescinded system of
records; notice of a modified system of
records.
AGENCY:
Pursuant to the Privacy Act of
1974, the National Credit Union
Administration (NCUA) proposes the
following changes to: Rescind a
duplicative system of records; reflect
changes in information access and
retrieval; and change the name of the
office system owner for an existing
system of records. These actions are
necessary to meet the requirements of
the Privacy Act that federal agencies
publish in the Federal Register a notice
of the existence and character of records
it maintains that are retrieved by an
individual identifier.
SUMMARY:
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Fmt 4703
Sfmt 4703
Submit comments on or before
April 30, 2018. This action will be
effective without further notice on April
30, 2018 unless comments are received
that would result in a contrary
determination.
DATES:
You may submit comments
by any of the following methods, but
please send comments by one method
only:
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the
instructions for submitting comments.
• NCUA website: https://
www.ncua.gov/
RegulationsOpinionsLaws/proposed_
regs/proposed_regs.html. Follow the
instructions for submitting comments.
• Email: Address to regcomments@
ncua.gov. Include ‘‘[Your name]—
Comments on NCUA Consumer
Complaints Against Federal Credit
Unions SORN’’ in the email subject line.
• Fax: (703) 518–6319. Use the
subject line described above for email.
• Mail: Address to Gerard Poliquin,
Secretary of the Board, National Credit
Union Administration, 1775 Duke
Street, Alexandria, Virginia 22314–
3428.
• Hand Delivery/Courier: Same as
mail address.
FOR FURTHER INFORMATION CONTACT:
Morgan M. Rogers, Division of
Consumer Affairs Director, or Matthew
J. Biliouris, Director, Office of Consumer
Financial Protection, Consumer
Assistance, the National Credit Union
Administration, 1775 Duke Street,
Alexandria, Virginia, 22314 (Regarding
the NCUA- 12, Consumer Complaints
Against Federal Credit Unions System),
or Rena Kim, Privacy Attorney, or Linda
Dent, Senior Agency Official for
Privacy, Office of General Counsel, the
National Credit Union Administration,
1775 Duke Street, Alexandria, Virginia,
22314, or telephone: (703) 518–6540.
SUPPLEMENTARY INFORMATION:
(1) NCUA is Proposing to Rescind
NCUA–5, Unofficial Personnel and
Employee Development/
Correspondence Records
Pursuant to the Privacy Act of 1974,
5 U.S.C. 552a, NCUA is proposing to
rescind the following system of records
notice: Unofficial Personnel and
Employee Development/
Correspondence Records (last published
at 75 FR 41539 (July 16, 2010).
NCUA–5 is a system of records that
covers unofficial personnel and related
records maintained by NCUA staff to
facilitate day-to-day administrative
activities. The records are already
covered by OPM/GOVT–1 and OPM/
GOVT–2 and therefore, the NCUA is
proposing that NCUA–5 be rescinded.
ADDRESSES:
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04APN1
Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices
The rescission will not affect business
and will likewise not create any
additional privacy risks for the
individuals whose information is
covered by NCUA–5 (NCUA
employees). Following the rescission of
NCUA–5, the NCUA will continue to
maintain and use the records as it
previously had, but will rely on the
government-wide SORNs as opposed to
its own. A side-by-side comparison of
the types of records, the purposes and
the routine uses in NCUA–5 and those
in OPM/GOVT–1 and OPM/GOVT–2
was conducted to ensure the proposed
rescission would not orphan any
Privacy Act records and was otherwise
in keeping with the spirit of the Privacy
Act’s notice related provisions. The
NCUA’s proposal to rescind NCUA–5 is
part of an ongoing SORN review for
compliance with OMB Circular A–108,
Section 6, i. (December 23, 2016).
(2) NCUA is proposing to Update
NCUA–12, Consumer Complaints
Against Credit Unions
The NCUA–12 Consumer Complaints
Against Federal Credit Unions System is
being updated to reflect a change in the
manner in which records are accessed
and retrieved by examination personnel.
Additionally, the update includes a
change to the office system owner’s
name resulting from a reorganization.
The NCUA–12 system of records
collects and maintains consumer
complaints against credit unions
received and processed by the NCUA
Consumer Assistance Center. The
change in access will improve the
effectiveness and efficiency when
examiners conduct the required preexam planning review of consumer
complaints. Examiners may securely
view consumer complaints, credit union
responses, supporting documentation
about complaints, and consumer
protection violations concerning the
credit unions in their assigned region.
The Consumer Assistance Center is a
component within NCUA’s previous
Office of Consumer Financial Protection
and Access, now reorganized and
renamed the Office of Consumer
Financial Protection (OCFP).
NCUA–5
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SYSTEM NAME:
Unofficial Personnel and Employee
Development/Correspondence Records
RESCINDED.
NCUA–12
SYSTEM NAME:
Consumer Complaints Against
Federal Credit Unions
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18:12 Apr 03, 2018
Jkt 244001
SECURITY CLASSIFICATION:
None.
SYSTEM LOCATION:
NCUA Consumer Assistance Center,
Office of Consumer Financial
Protection, National Credit Union
Administration, 1775 Duke Street,
Alexandria, VA. 22314–3428. Third
party service provider, Salesforce.com,
Inc. The Landmark at One Market, Suite
300, San Francisco, CA 94105.
SYSTEM MANAGER(S):
Division of Consumer Affairs Director,
Office of Consumer Financial
Protection, National Credit Union
Administration, 1775 Duke Street,
Alexandria, Virginia 22314–3428.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
12 U.S.C. 1752a, 12 U.S.C. 1766, 12
U.S.C. 1784(a), and 12 U.S.C. 1789.
PURPOSE(S) OF THE SYSTEM:
The system supports the NCUA’s
supervisory oversight and enforcement
responsibilities to intake and respond to
consumer inquiries, complaints and
other communications from the general
public, credit unions and other state and
federal government banking and law
enforcement agencies regarding federal
consumer financial protection laws,
regulations and credit union activity.
CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
Individuals who are members of the
public that contact the NCUA’s
Consumer Assistance Center by
telephone, written correspondence and
web search, including both general
inquiries and complaints concerning
federal financial consumer protection
matters within credit unions.
CATEGORIES OF RECORDS IN THE SYSTEM:
This system contains correspondence
and records of other communications
between the NCUA and the individual
submitting a complaint or making an
inquiry, including copies of supporting
documents and contact information
supplied by the individual. This system
may also contain regulatory and
supervisory communications between
the NCUA and the NCUA-insured credit
union in question and/or intra-agency or
inter-agency memoranda or
correspondence relevant to the
complaint or inquiry.
RECORD SOURCE CATEGORIES:
Information is provided by the
individual complainant, and his or her
representative such as, a member of
Congress or an attorney. Information is
also provided by federal credit union
officials and employees. Information is
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Fmt 4703
Sfmt 4703
14519
provided by the individual to whom the
record pertains, internal agency records,
and investigative and other record
material compiled in the course of an
investigation, or furnished by other state
and federal financial regulatory and law
enforcement government agencies.
ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
THE PURPOSES OF SUCH USES:
The NCUA’s Consumer Assistance
Center uses these records to document
the submission of and responses to
consumer inquiries, complaints and
other communications from the general
public regarding federal consumer
financial protection laws, regulations
and credit union activity.
In addition to those disclosures
generally permitted under 5 U.S.C.
552a(b) of the Privacy Act, all or a
portion of the records or information
contained in this system may be
disclosed outside the NCUA as a routine
use as follows:
(1) To the insured credit union which
is the subject of the complaint or
inquiry when necessary to investigate or
resolve the complaint or inquiry;
(2) To authorized third-party sources
during the course of the investigation in
order to resolve the complaint or
inquiry. Information that may be
disclosed under this routine use is
limited to the name of the complainant
or inquirer, the nature of the complaint
or inquiry, and such additional
information necessary to investigate the
complaint or inquiry; and
(3) Information may be disclosed to
other federal and nonfederal
supervisory or regulatory authorities
when the subject matter is a complaint
or inquiry which is more properly
within such agency’s jurisdiction.
Complaints involving matters that do
not fall within NCUA’s purview are
forwarded to either the appropriate state
supervisory authority or federal
regulator for disposition.
(4) To the Federal or State
supervisory/regulatory authority that
has direct supervision over the insured
credit union that is the subject of the
complaint or inquiry.
(5) NCUA’s standard routine uses
apply to this system of records.
POLICIES AND PRACTICES FOR STORAGE OF
RECORDS:
Records are stored electronically and
physically.
POLICIES AND PRACTICES FOR RETRIEVAL OF
RECORDS:
Records are retrieved by individual
identifiers such as individual
complainant’s name.
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04APN1
14520
Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices
POLICIES AND PRACTICES FOR RETENTION AND
DISPOSAL OF RECORDS:
All records, including audio records,
are retained in a secure and encrypted
cloud-based storage system for a period
of seven years consistent with the
National Archives and Records
Administration records retention
schedule.
ADMINISTRATIVE, TECHNICAL AND PHYSICAL
SAFEGUARDS:
Information in the system is
safeguarded in accordance with the
applicable laws, rules and policies
governing the operation of federal
information systems.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
RECORD ACCESS PROCEDURES:
Individuals wishing access to their
records should submit a written request
to the Privacy Officer, NCUA, 1775
Duke Street, Alexandria, VA 22314, and
provide the following information:
1. Full name.
2. Any available information
regarding the type of record involved.
3. The address to which the record
information should be sent.
4. You must sign your request.
Attorneys or other persons acting on
behalf of an individual must provide
written authorization from that
individual for the representative to act
on their behalf. Individuals requesting
access must also comply with NCUA’s
Privacy Act regulations regarding
verification of identity and access to
records (12 CFR 792.55).
CONTESTING RECORD PROCEDURES:
Individuals wishing to request an
amendment to their records should
submit a written request to the Privacy
Officer, NCUA, 1775 Duke Street,
Alexandria, VA 22314, and provide the
following information:
1. Full name.
2. Any available information
regarding the type of record involved.
3. A statement specifying the changes
to be made in the records and the
justification therefore.
4. The address to which the response
should be sent.
5. You must sign your request.
Attorneys or other persons acting on
behalf of an individual must provide
written authorization from that
individual for the representative to act
on their behalf.
amozie on DSK30RV082PROD with NOTICES
NOTIFICATION PROCEDURES:
Individuals wishing to learn whether
this system of records contains
information about them should submit a
written request to the Privacy Officer,
NCUA, 1775 Duke Street, Alexandria,
VA 22314, and provide the following
information:
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18:12 Apr 03, 2018
Jkt 244001
1. Full name.
2. Any available information
regarding the type of record involved.
3. The address to which the record
information should be sent.
4. You must sign your request.
Attorneys or other persons acting on
behalf of an individual must provide
written authorization from that
individual for the representative to act
on their behalf. Individuals requesting
access must also comply with NCUA’s
Privacy Act regulations regarding
verification of identity and access to
records (12 CFR 792.55).
This system is subject to the specific
exemption provided by 5 U.S.C.
552a(k)(2), as the system of records is
investigatory material compiled for law
enforcement purposes.
HISTORY:
75 FR 41539 (July 16, 2010).
By the National Credit Union
Administration Board on March 30, 2018.
Gerard Poliquin,
Secretary of the Board.
[FR Doc. 2018–06879 Filed 4–3–18; 8:45 am]
BILLING CODE P
NUCLEAR REGULATORY
COMMISSION
[Docket Nos. 50–313, 50–368, 50–416, 50–
247, 50–286, 50–255, 50–293, 50–458, and
50–382; License Nos. DRP–51, NPF–6, NPF–
29, DPR–26, DPR–64, DPR–20, DPR–35,
NPF–47, and NPF–38; EA–17–132 and EA–
17–153; NRC–2018–0065]
In the Matter of Entergy Nuclear
Operations, Inc. and Entergy
Operations, Inc.; Arkansas Nuclear
One, Grand Gulf Nuclear Station,
Indian Point Energy Center, Palisades
Nuclear Plant, Pilgrim Nuclear Power
Station, River Bend Station, and
Waterford Steam Electric Station, Unit
3
Nuclear Regulatory
Commission.
ACTION: Confirmatory order; issuance.
AGENCY:
The U.S. Nuclear Regulatory
Commission (NRC) issued a
Confirmatory Order to Entergy (Entergy
Nuclear Operations, Inc., and Entergy
Operations, Inc.) as a result of a
successful alternative dispute resolution
mediation session. The commitments
were made as part of a settlement
agreement between Entergy and the U.S.
Nuclear Regulatory Commission (NRC)
subject to the satisfactory completion of
the additional actions Entergy
committed to take, as described in the
SUMMARY:
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Frm 00111
Fmt 4703
Sfmt 4703
Confirmatory Order. The NRC will not
issue a Notice of Violation and will not
issue an associated civil penalty for the
apparent violations.
DATES: The order was issued on March
8, 2018.
ADDRESSES: Please refer to Docket ID
NRC–2018–0065 when contacting the
NRC about the availability of
information regarding this document.
You may obtain publicly-available
information related to this document
using any of the following methods:
• Federal Rulemaking website: Go to
https://www.regulations.gov and search
for Docket ID NRC–2018–0065. Address
questions about NRC dockets to Jennifer
Borges; telephone: 301–287–9127;
email: Jennifer.Borges@nrc.gov. For
technical questions, contact the
individuals listed in the FOR FURTHER
INFORMATION CONTACT section of this
document.
• NRC’s Agencywide Documents
Access and Management System
(ADAMS): You may obtain publiclyavailable documents online in the
ADAMS Public Documents collection at
https://www.nrc.gov/reading-rm/
adams.html. To begin the search, select
‘‘ADAMS Public Documents’’ and then
select ‘‘Begin Web-based ADAMS
Search.’’ For problems with ADAMS,
please contact the NRC’s Public
Document Room (PDR) reference staff at
1–800–397–4209, 301–415–4737, or by
email to pdr.resource@nrc.gov. The
ADAMS accession number for each
document referenced (if it is available in
ADAMS) is provided the first time that
it is mentioned in this document.
• NRC’s PDR: You may examine and
purchase copies of public documents at
the NRC’s PDR, Room O1–F21, One
White Flint North, 11555 Rockville
Pike, Rockville, Maryland 20852.
FOR FURTHER INFORMATION CONTACT: G.
Michael Vasquez, Region IV, telephone:
817–200–1182; email Michael.Vasquez@
nrc.gov and John Kramer, Region IV,
telephone: 817–200–1121; email
John.Kramer@nrc.gov. Both are staff of
the U.S. Nuclear Regulatory
Commission, Washington, DC 20555–
0001.
SUPPLEMENTARY INFORMATION:
The text of the Order is attached.
Dated at Arlington, Texas, this 29th day of
March 2018.
For the Nuclear Regulatory Commission.
Kriss M. Kennedy,
Regional Administrator, Region IV.
UNITED STATES OF AMERICA
NUCLEAR REGULATORY COMMISSION
In the Matter of Power Reactor Facilities
Owned and Operated by Entergy Nuclear
Operations, Inc. and Entergy Operations, Inc.
E:\FR\FM\04APN1.SGM
04APN1
]]>Agencies
[Federal Register Volume 83, Number 65 (Wednesday, April 4, 2018)]
[Notices]
[Pages 14518-14520]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-06879]
=======================================================================
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NATIONAL CREDIT UNION ADMINISTRATION
Privacy Act of 1974: Systems of Records
AGENCY: National Credit Union Administration (NCUA).
ACTION: Notice of a rescinded system of records; notice of a modified
system of records.
-----------------------------------------------------------------------
SUMMARY: Pursuant to the Privacy Act of 1974, the National Credit Union
Administration (NCUA) proposes the following changes to: Rescind a
duplicative system of records; reflect changes in information access
and retrieval; and change the name of the office system owner for an
existing system of records. These actions are necessary to meet the
requirements of the Privacy Act that federal agencies publish in the
Federal Register a notice of the existence and character of records it
maintains that are retrieved by an individual identifier.
DATES: Submit comments on or before April 30, 2018. This action will be
effective without further notice on April 30, 2018 unless comments are
received that would result in a contrary determination.
ADDRESSES: You may submit comments by any of the following methods, but
please send comments by one method only:
Federal eRulemaking Portal: https://www.regulations.gov.
Follow the instructions for submitting comments.
NCUA website: https://www.ncua.gov/RegulationsOpinionsLaws/proposed_regs/proposed_regs.html. Follow the instructions for
submitting comments.
Email: Address to [email protected]. Include ``[Your
name]--Comments on NCUA Consumer Complaints Against Federal Credit
Unions SORN'' in the email subject line.
Fax: (703) 518-6319. Use the subject line described above
for email.
Mail: Address to Gerard Poliquin, Secretary of the Board,
National Credit Union Administration, 1775 Duke Street, Alexandria,
Virginia 22314-3428.
Hand Delivery/Courier: Same as mail address.
FOR FURTHER INFORMATION CONTACT: Morgan M. Rogers, Division of Consumer
Affairs Director, or Matthew J. Biliouris, Director, Office of Consumer
Financial Protection, Consumer Assistance, the National Credit Union
Administration, 1775 Duke Street, Alexandria, Virginia, 22314
(Regarding the NCUA- 12, Consumer Complaints Against Federal Credit
Unions System), or Rena Kim, Privacy Attorney, or Linda Dent, Senior
Agency Official for Privacy, Office of General Counsel, the National
Credit Union Administration, 1775 Duke Street, Alexandria, Virginia,
22314, or telephone: (703) 518-6540.
SUPPLEMENTARY INFORMATION:
(1) NCUA is Proposing to Rescind NCUA-5, Unofficial Personnel and
Employee Development/Correspondence Records
Pursuant to the Privacy Act of 1974, 5 U.S.C. 552a, NCUA is
proposing to rescind the following system of records notice: Unofficial
Personnel and Employee Development/Correspondence Records (last
published at 75 FR 41539 (July 16, 2010).
NCUA-5 is a system of records that covers unofficial personnel and
related records maintained by NCUA staff to facilitate day-to-day
administrative activities. The records are already covered by OPM/GOVT-
1 and OPM/GOVT-2 and therefore, the NCUA is proposing that NCUA-5 be
rescinded.
[[Page 14519]]
The rescission will not affect business and will likewise not create
any additional privacy risks for the individuals whose information is
covered by NCUA-5 (NCUA employees). Following the rescission of NCUA-5,
the NCUA will continue to maintain and use the records as it previously
had, but will rely on the government-wide SORNs as opposed to its own.
A side-by-side comparison of the types of records, the purposes and the
routine uses in NCUA-5 and those in OPM/GOVT-1 and OPM/GOVT-2 was
conducted to ensure the proposed rescission would not orphan any
Privacy Act records and was otherwise in keeping with the spirit of the
Privacy Act's notice related provisions. The NCUA's proposal to rescind
NCUA-5 is part of an ongoing SORN review for compliance with OMB
Circular A-108, Section 6, i. (December 23, 2016).
(2) NCUA is proposing to Update NCUA-12, Consumer Complaints
Against Credit Unions
The NCUA-12 Consumer Complaints Against Federal Credit Unions
System is being updated to reflect a change in the manner in which
records are accessed and retrieved by examination personnel.
Additionally, the update includes a change to the office system owner's
name resulting from a reorganization. The NCUA-12 system of records
collects and maintains consumer complaints against credit unions
received and processed by the NCUA Consumer Assistance Center. The
change in access will improve the effectiveness and efficiency when
examiners conduct the required pre-exam planning review of consumer
complaints. Examiners may securely view consumer complaints, credit
union responses, supporting documentation about complaints, and
consumer protection violations concerning the credit unions in their
assigned region. The Consumer Assistance Center is a component within
NCUA's previous Office of Consumer Financial Protection and Access, now
reorganized and renamed the Office of Consumer Financial Protection
(OCFP).
NCUA-5
SYSTEM NAME:
Unofficial Personnel and Employee Development/Correspondence
Records RESCINDED.
NCUA-12
SYSTEM NAME:
Consumer Complaints Against Federal Credit Unions
SECURITY CLASSIFICATION:
None.
SYSTEM LOCATION:
NCUA Consumer Assistance Center, Office of Consumer Financial
Protection, National Credit Union Administration, 1775 Duke Street,
Alexandria, VA. 22314-3428. Third party service provider,
Salesforce.com, Inc. The Landmark at One Market, Suite 300, San
Francisco, CA 94105.
SYSTEM MANAGER(S):
Division of Consumer Affairs Director, Office of Consumer Financial
Protection, National Credit Union Administration, 1775 Duke Street,
Alexandria, Virginia 22314-3428.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
12 U.S.C. 1752a, 12 U.S.C. 1766, 12 U.S.C. 1784(a), and 12 U.S.C.
1789.
PURPOSE(S) OF THE SYSTEM:
The system supports the NCUA's supervisory oversight and
enforcement responsibilities to intake and respond to consumer
inquiries, complaints and other communications from the general public,
credit unions and other state and federal government banking and law
enforcement agencies regarding federal consumer financial protection
laws, regulations and credit union activity.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
Individuals who are members of the public that contact the NCUA's
Consumer Assistance Center by telephone, written correspondence and web
search, including both general inquiries and complaints concerning
federal financial consumer protection matters within credit unions.
CATEGORIES OF RECORDS IN THE SYSTEM:
This system contains correspondence and records of other
communications between the NCUA and the individual submitting a
complaint or making an inquiry, including copies of supporting
documents and contact information supplied by the individual. This
system may also contain regulatory and supervisory communications
between the NCUA and the NCUA-insured credit union in question and/or
intra-agency or inter-agency memoranda or correspondence relevant to
the complaint or inquiry.
RECORD SOURCE CATEGORIES:
Information is provided by the individual complainant, and his or
her representative such as, a member of Congress or an attorney.
Information is also provided by federal credit union officials and
employees. Information is provided by the individual to whom the record
pertains, internal agency records, and investigative and other record
material compiled in the course of an investigation, or furnished by
other state and federal financial regulatory and law enforcement
government agencies.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND THE PURPOSES OF SUCH USES:
The NCUA's Consumer Assistance Center uses these records to
document the submission of and responses to consumer inquiries,
complaints and other communications from the general public regarding
federal consumer financial protection laws, regulations and credit
union activity.
In addition to those disclosures generally permitted under 5 U.S.C.
552a(b) of the Privacy Act, all or a portion of the records or
information contained in this system may be disclosed outside the NCUA
as a routine use as follows:
(1) To the insured credit union which is the subject of the
complaint or inquiry when necessary to investigate or resolve the
complaint or inquiry;
(2) To authorized third-party sources during the course of the
investigation in order to resolve the complaint or inquiry. Information
that may be disclosed under this routine use is limited to the name of
the complainant or inquirer, the nature of the complaint or inquiry,
and such additional information necessary to investigate the complaint
or inquiry; and
(3) Information may be disclosed to other federal and nonfederal
supervisory or regulatory authorities when the subject matter is a
complaint or inquiry which is more properly within such agency's
jurisdiction. Complaints involving matters that do not fall within
NCUA's purview are forwarded to either the appropriate state
supervisory authority or federal regulator for disposition.
(4) To the Federal or State supervisory/regulatory authority that
has direct supervision over the insured credit union that is the
subject of the complaint or inquiry.
(5) NCUA's standard routine uses apply to this system of records.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
Records are stored electronically and physically.
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
Records are retrieved by individual identifiers such as individual
complainant's name.
[[Page 14520]]
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
All records, including audio records, are retained in a secure and
encrypted cloud-based storage system for a period of seven years
consistent with the National Archives and Records Administration
records retention schedule.
ADMINISTRATIVE, TECHNICAL AND PHYSICAL SAFEGUARDS:
Information in the system is safeguarded in accordance with the
applicable laws, rules and policies governing the operation of federal
information systems.
RECORD ACCESS PROCEDURES:
Individuals wishing access to their records should submit a written
request to the Privacy Officer, NCUA, 1775 Duke Street, Alexandria, VA
22314, and provide the following information:
1. Full name.
2. Any available information regarding the type of record involved.
3. The address to which the record information should be sent.
4. You must sign your request.
Attorneys or other persons acting on behalf of an individual must
provide written authorization from that individual for the
representative to act on their behalf. Individuals requesting access
must also comply with NCUA's Privacy Act regulations regarding
verification of identity and access to records (12 CFR 792.55).
CONTESTING RECORD PROCEDURES:
Individuals wishing to request an amendment to their records should
submit a written request to the Privacy Officer, NCUA, 1775 Duke
Street, Alexandria, VA 22314, and provide the following information:
1. Full name.
2. Any available information regarding the type of record involved.
3. A statement specifying the changes to be made in the records and
the justification therefore.
4. The address to which the response should be sent.
5. You must sign your request.
Attorneys or other persons acting on behalf of an individual must
provide written authorization from that individual for the
representative to act on their behalf.
NOTIFICATION PROCEDURES:
Individuals wishing to learn whether this system of records
contains information about them should submit a written request to the
Privacy Officer, NCUA, 1775 Duke Street, Alexandria, VA 22314, and
provide the following information:
1. Full name.
2. Any available information regarding the type of record involved.
3. The address to which the record information should be sent.
4. You must sign your request.
Attorneys or other persons acting on behalf of an individual must
provide written authorization from that individual for the
representative to act on their behalf. Individuals requesting access
must also comply with NCUA's Privacy Act regulations regarding
verification of identity and access to records (12 CFR 792.55).
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
This system is subject to the specific exemption provided by 5
U.S.C. 552a(k)(2), as the system of records is investigatory material
compiled for law enforcement purposes.
HISTORY:
75 FR 41539 (July 16, 2010).
By the National Credit Union Administration Board on March 30,
2018.
Gerard Poliquin,
Secretary of the Board.
[FR Doc. 2018-06879 Filed 4-3-18; 8:45 am]
BILLING CODE P
