Agency Information Collection Activities: Information Collection Renewal; Comment Request; Customer Complaint Form, 4959-4960 [2018-02054]
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Federal Register / Vol. 83, No. 23 / Friday, February 2, 2018 / Notices
sradovich on DSK3GMQ082PROD with NOTICES
savings associations that have the same
characteristics as other large and
noncomplex firms would not
technically qualify for the simplified
reporting requirements. The revisions
modify the DFAST–14A reporting forms
and instructions to provide that all
federal savings associations may comply
with these simplified reporting
requirements. This change promotes
parity between national banks and
federal savings associations that have
similar size profiles and economic
characteristics.
Response to Comments
The OCC received one comment from
a trade association. The commenter
suggested that the effective date for
changes to the OCC reporting templates
align with changes to the Board’s
reporting forms. The commenter also
suggested that there should be a
minimum of six months between the
publication of final changes to the
reporting templates and the effective
date of the changes. According to the
commenter, it is important to factor in
the amount of time necessary to resolve
clarifying questions.
The OCC recognizes the challenges
with implementing changes in a timely
and controlled manner. The OCC
continues to balance the need to collect
additional information with the
objective of providing as much time as
is feasible in advance of
implementation. With respect to the
changes in this notice, the OCC has
sought to align effective dates for
reporting requirements to the extent
practical with synonymous changes to
the Board’s Y–14A. For example, the
OCC is eliminating the Regulatory
Capital Transitions Schedule and the
Retail Repurchase Schedule to parallel
the Board’s changes to the Y–14A. The
addition of one item to the counterparty
worksheet to collect information on
FVAs is consistent with changes made
by the Board. The OCC believes that
many of the reporting template changes
are either burden-neutral or burdenreducing. In addition to eliminating the
two schedules referenced above, the
OCC is also reducing the number of data
items in the Supplemental Schedule by
approximately half. The OCC
continually seeks to clarify and improve
the DFAST–14A reporting instructions;
nevertheless, as is the case with all
reporting templates, there will always
be clarifying questions from the
industry, and the OCC seeks to respond
to questions in a timely manner.
The commenter also suggested that
the technical instructions accompanying
any changes in the reporting templates
be subject to public notice and
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18:03 Feb 01, 2018
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comment. The OCC will continue to
publish technical instructions as early
as feasible. The technical changes do
not alter the burden associated with the
reporting forms and do not impose
additional requirements. The technical
instructions provide procedures for the
submission of DFAST–14A data,
covering matters such as file format and
other technical specifications. While the
OCC publishes the technical
instructions as early as possible, the
OCC and the Board have historically not
published the technical instructions for
notice and comment.
The commenter also questioned the
need for the OCC Supplemental
Schedule. The commenter suggested
that the Supplemental Schedule did not
serve a supervisory purpose. The
commenter also opposed the
elimination of the materiality thresholds
for certain items, which the commenter
believed would increase the reporting
burden.
The OCC considers those items
included in the OCC Supplemental
Schedule as material risks that are
necessary for monitoring and assessing
a covered institution’s capital adequacy
and capital planning process. By
requiring only subsidiaries of large,
complex firms, as defined by the Board,
to complete this schedule, these
requirements now align with reporting
exceptions for a number of summary
and operational risk subschedules. To
minimize reporting burden the OCC has
reduced the number of Supplemental
Schedule reporting items in half as part
of its process to continually ensure that
only key risk elements are included
within this schedule. As these items
represent key risks, relatively smaller
amounts of exposures within individual
firms could represent material aggregate
risks to the banking system. Therefore,
the OCC has substituted materiality
thresholds for reporting exemptions
based on the size and complexity of the
parent holding company, thereby
aligning the reporting exceptions with a
number of summary and operational
risk subschedules.
Regarding data collection challenges
posed by the Supplemental Schedule for
covered institutions, as noted in the
instructions, covered institutions that
cannot use existing models and
methodologies to furnish requested
information on the OCC Supplemental
Schedule may use allocations, expert
judgment, or other methods for
projections of balances, losses, and
allowances if data is not available at the
requested level of granularity. Covered
institutions should supply appropriate
documentation explaining their
approach.
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4959
Other Changes
The OCC proposed to eliminate
references to the term ‘‘extraordinary
items’’ to align with Federal Accounting
Standards Board (FASB) Subtopic 255–
30. The Board has decided to delay this
change with respect to its FR Y–14A;
therefore, in order to promote
consistency between the OCC DFAST–
14A and the FR Y–14A, the OCC will
delay this change until further notice.
Type of Review: Revision.
Affected Public: Businesses or other
for-profit.
Estimated Number of Respondents:
26.
Estimated Total Annual Burden:
13,949 hours.
The OCC believes that the systems
covered institutions use to prepare the
FR Y–14 reporting templates to submit
to the Board will also be used to prepare
the reporting templates described in this
notice. Comments submitted in
response to this notice will be
summarized and included in the request
for OMB approval. All comments will
become a matter of public record.
Comments continue to be invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
OCC, including whether the information
has practical utility;
(b) The accuracy of the OCC’s
estimate of the burden of the collection
of information;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected;
(d) Ways to minimize the burden of
the collection on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and
(e) Estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: January 29, 2018.
Karen Solomon,
Acting Senior Deputy Comptroller and Chief
Counsel.
[FR Doc. 2018–02060 Filed 2–1–18; 8:45 am]
BILLING CODE 4810–33–P
DEPARTMENT OF THE TREASURY
Office of the Comptroller of the
Currency
Agency Information Collection
Activities: Information Collection
Renewal; Comment Request;
Customer Complaint Form
Office of the Comptroller of the
Currency (OCC), Treasury.
AGENCY:
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4960
ACTION:
Federal Register / Vol. 83, No. 23 / Friday, February 2, 2018 / Notices
Notice and request for comment.
The OCC, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other federal
agencies to take this opportunity to
comment on a continuing information
collection as required by the Paperwork
Reduction Act of 1995 (PRA).
In accordance with the requirements
of the PRA, the OCC may not conduct
or sponsor, and the respondent is not
required to respond to, an information
collection unless it displays a currently
valid Office of Management and Budget
(OMB) control number.
Currently, the OCC is soliciting
comment concerning the renewal of an
existing collection titled ‘‘Customer
Complaint Form.’’
DATES: You should submit written
comments by April 3, 2018.
ADDRESSES: Because paper mail in the
Washington, DC area and at the OCC is
subject to delay, commenters are
encouraged to submit comments by
email, if possible. Comments may be
sent to: Legislative and Regulatory
Activities Division, Office of the
Comptroller of the Currency, Attention:
1557–0232, 400 7th Street SW, suite 3E–
218, Washington, DC 20219. In addition,
comments may be sent by fax to (571)
465–4326 or by electronic mail to
prainfo@occ.treas.gov. You may
personally inspect and photocopy
comments at the OCC, 400 7th Street
SW, Washington, DC 20219. For
security reasons, the OCC requires that
visitors make an appointment to inspect
comments. You may do so by calling
(202) 649–6700 or, for persons who are
deaf or hearing impaired, TTY, (202)
649–5597. Upon arrival, visitors will be
required to present valid governmentissued photo identification and submit
to security screening in order to inspect
and photocopy comments.
All comments received, including
attachments and other supporting
materials, are part of the public record
and subject to public disclosure. Do not
include any information in your
comment or supporting materials that
you consider confidential or
inappropriate for public disclosure.
FOR FURTHER INFORMATION CONTACT:
Shaquita Merritt, OCC Clearance
Officer, (202) 649–5490, for persons
who are deaf or hearing impaired, TTY,
(202) 649–5597, Legislative and
Regulatory Activities Division, Office of
the Comptroller of the Currency, 400 7th
Street SW, suite 3E–218, Washington,
DC 20219.
SUPPLEMENTARY INFORMATION: Under the
PRA (44 U.S.C. 3501–3520), federal
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SUMMARY:
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18:03 Feb 01, 2018
Jkt 244001
agencies must obtain approval from the
OMB for each collection of information
that they conduct or sponsor.
‘‘Collection of information’’ is defined
in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) to include agency requests or
requirements that members of the public
submit reports, keep records, or provide
information to a third party. Section
3506(c)(2)(A) of title 44 requires federal
agencies to provide a 60-day notice in
the Federal Register concerning each
proposed collection of information,
including each renewal of an existing
collection of information, before
submitting the collection to OMB for
approval. To comply with this
requirement, the OCC is publishing
notice of the renewal of the collection
of information set forth in this
document.
Title: Customer Complaint Form.
OMB Control No.: 1557–0232.
Description: The customer complaint
form was developed as a courtesy for
customers who contact the OCC’s
Consumer Assistance Group (CAG) and
wish to file a formal, written complaint.
The form offers a template for
consumers to use to focus their issues
and identify the information necessary
to provide a complete picture of their
concerns. Use of the form is entirely
voluntary; however, use of the form
helps to avoid the processing delays
associated with incomplete complaints
and allows CAG to process complaints
more efficiently.
CAG uses the information included in
a completed form to create a record of
the consumer’s contact, capture
information that can be used to resolve
the consumer’s issues, and provide a
database of information that is
incorporated into the OCC’s supervisory
process.
Type of Review: Regular.
Affected Public: Businesses or other
for-profit.
Number of Respondents: 10,000.
Total Annual Burden Hours: 830.
Frequency of Response: On occasion.
Comments submitted in response to
this notice will be summarized and
included in the request for OMB
approval. All comments will become a
matter of public record.
Comments are invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
OCC, including whether the information
shall have practical utility;
(b) The accuracy of the OCC’s
estimate of the burden of the collection
of information;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected;
PO 00000
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Fmt 4703
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(d) Ways to minimize the burden of
the collection on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and
(e) Estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: January 29, 2018.
Karen Solomon,
Acting Senior Deputy Comptroller and Chief
Counsel, Office of the Comptroller of the
Currency.
[FR Doc. 2018–02054 Filed 2–1–18; 8:45 am]
BILLING CODE 4810–33–P
DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0171]
Agency Information Collection Activity
Under OMB Review: Application for
Individualized Tutorial Assistance
Veterans Benefits
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:
In compliance with the
Paperwork Reduction Act (PRA) of
1995, this notice announces that the
Veterans Benefits Administration,
Department of Veterans Affairs, will
submit the collection of information
abstracted below to the Office of
Management and Budget (OMB) for
review and comment. The PRA
submission describes the nature of the
information collection and its expected
cost and burden; it includes the actual
data collection instrument.
DATES: Comments must be submitted on
or before March 5, 2018.
ADDRESSES: Submit written comments
on the collection of information through
www.Regulations.gov, or to Office of
Information and Regulatory Affairs,
Office of Management and Budget, Attn:
VA Desk Officer; 725 17th St. NW,
Washington, DC 20503 or sent through
electronic mail to oira_submission@
omb.eop.gov. Please refer to ‘‘OMB
Control No. 2900–0171 in any
correspondence.
SUMMARY:
FOR FURTHER INFORMATION CONTACT:
Cynthia Harvey-Pryor, Enterprise
Records Service (005R1B), Department
of Veterans Affairs, 810 Vermont
Avenue NW, Washington, DC 20420,
(202) 461–5870 or email
Cynthia.harvey.pryor@va.gov. Please
refer to ‘‘OMB Control No. 2900–0171’’
in any correspondence.
SUPPLEMENTARY INFORMATION:
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]]>Agencies
[Federal Register Volume 83, Number 23 (Friday, February 2, 2018)]
[Notices]
[Pages 4959-4960]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-02054]
-----------------------------------------------------------------------
DEPARTMENT OF THE TREASURY
Office of the Comptroller of the Currency
Agency Information Collection Activities: Information Collection
Renewal; Comment Request; Customer Complaint Form
AGENCY: Office of the Comptroller of the Currency (OCC), Treasury.
[[Page 4960]]
ACTION: Notice and request for comment.
-----------------------------------------------------------------------
SUMMARY: The OCC, as part of its continuing effort to reduce paperwork
and respondent burden, invites the general public and other federal
agencies to take this opportunity to comment on a continuing
information collection as required by the Paperwork Reduction Act of
1995 (PRA).
In accordance with the requirements of the PRA, the OCC may not
conduct or sponsor, and the respondent is not required to respond to,
an information collection unless it displays a currently valid Office
of Management and Budget (OMB) control number.
Currently, the OCC is soliciting comment concerning the renewal of
an existing collection titled ``Customer Complaint Form.''
DATES: You should submit written comments by April 3, 2018.
ADDRESSES: Because paper mail in the Washington, DC area and at the OCC
is subject to delay, commenters are encouraged to submit comments by
email, if possible. Comments may be sent to: Legislative and Regulatory
Activities Division, Office of the Comptroller of the Currency,
Attention: 1557-0232, 400 7th Street SW, suite 3E-218, Washington, DC
20219. In addition, comments may be sent by fax to (571) 465-4326 or by
electronic mail to [email protected]. You may personally inspect
and photocopy comments at the OCC, 400 7th Street SW, Washington, DC
20219. For security reasons, the OCC requires that visitors make an
appointment to inspect comments. You may do so by calling (202) 649-
6700 or, for persons who are deaf or hearing impaired, TTY, (202) 649-
5597. Upon arrival, visitors will be required to present valid
government-issued photo identification and submit to security screening
in order to inspect and photocopy comments.
All comments received, including attachments and other supporting
materials, are part of the public record and subject to public
disclosure. Do not include any information in your comment or
supporting materials that you consider confidential or inappropriate
for public disclosure.
FOR FURTHER INFORMATION CONTACT: Shaquita Merritt, OCC Clearance
Officer, (202) 649-5490, for persons who are deaf or hearing impaired,
TTY, (202) 649-5597, Legislative and Regulatory Activities Division,
Office of the Comptroller of the Currency, 400 7th Street SW, suite 3E-
218, Washington, DC 20219.
SUPPLEMENTARY INFORMATION: Under the PRA (44 U.S.C. 3501-3520), federal
agencies must obtain approval from the OMB for each collection of
information that they conduct or sponsor. ``Collection of information''
is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) to include agency
requests or requirements that members of the public submit reports,
keep records, or provide information to a third party. Section
3506(c)(2)(A) of title 44 requires federal agencies to provide a 60-day
notice in the Federal Register concerning each proposed collection of
information, including each renewal of an existing collection of
information, before submitting the collection to OMB for approval. To
comply with this requirement, the OCC is publishing notice of the
renewal of the collection of information set forth in this document.
Title: Customer Complaint Form.
OMB Control No.: 1557-0232.
Description: The customer complaint form was developed as a
courtesy for customers who contact the OCC's Consumer Assistance Group
(CAG) and wish to file a formal, written complaint. The form offers a
template for consumers to use to focus their issues and identify the
information necessary to provide a complete picture of their concerns.
Use of the form is entirely voluntary; however, use of the form helps
to avoid the processing delays associated with incomplete complaints
and allows CAG to process complaints more efficiently.
CAG uses the information included in a completed form to create a
record of the consumer's contact, capture information that can be used
to resolve the consumer's issues, and provide a database of information
that is incorporated into the OCC's supervisory process.
Type of Review: Regular.
Affected Public: Businesses or other for-profit.
Number of Respondents: 10,000.
Total Annual Burden Hours: 830.
Frequency of Response: On occasion.
Comments submitted in response to this notice will be summarized
and included in the request for OMB approval. All comments will become
a matter of public record.
Comments are invited on:
(a) Whether the collection of information is necessary for the
proper performance of the functions of the OCC, including whether the
information shall have practical utility;
(b) The accuracy of the OCC's estimate of the burden of the
collection of information;
(c) Ways to enhance the quality, utility, and clarity of the
information to be collected;
(d) Ways to minimize the burden of the collection on respondents,
including through the use of automated collection techniques or other
forms of information technology; and
(e) Estimates of capital or start-up costs and costs of operation,
maintenance, and purchase of services to provide information.
Dated: January 29, 2018.
Karen Solomon,
Acting Senior Deputy Comptroller and Chief Counsel, Office of the
Comptroller of the Currency.
[FR Doc. 2018-02054 Filed 2-1-18; 8:45 am]
BILLING CODE 4810-33-P
