Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 3137-3138 [2018-01154]
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Federal Register / Vol. 83, No. 15 / Tuesday, January 23, 2018 / Notices
SUPPLEMENTARY INFORMATION:
EXPORT-IMPORT BANK
[Public Notice 2018–6007]
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Export-Import Bank of the
United States.
ACTION: Notice and request for public
comments. Request for OMB review and
extension of approval.
AGENCY:
The Export-Import Banks of
the United States (EXIM), as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
Agencies to comment on ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery,’’ for approval under the
Paperwork Reduction Act (PRA). This
collection was developed as part of the
Federal Government-wide effort to
streamline the process to seek feedback
from the public on service delivery.
This is the notice of our intent to submit
this collection to OMB for the extension
of approval. We are soliciting comments
on the specific aspects for the proposed
information collection.
DATES: Comments must be received on
or before March 26, 2018 to be assured
of consideration.
ADDRESSES: Comments may be
submitted electronically on
www.regulations.gov. (EIB 11–01) By
email to Mia.Johnson@exim.gov or by
mail to Mia L. Johnson, Export-Import
Bank of the United States, 811 Vermont
Ave. NW, Washington, DC 20571.
Comments submitted in response to
this notice may be made available to the
public through the www.regulations.gov.
For this reason, please do not include in
your comments information of a
confidential nature, such as sensitive
personal information or proprietary
information. If you send an email
comment, your email address will be
automatically captured and included as
part of the comment that is placed in the
public docket and made available on the
internet. Please note that responses to
this public comment request containing
any routine notice about the
confidentiality of the communication
will be treated as public comments that
may be made available to the public
notwithstanding the inclusion of the
routine notice.
FOR FURTHER INFORMATION CONTACT: To
request additional information, please
contact Mia Johnson, Mia.Johnson@
exim.gov.
sradovich on DSK3GMQ082PROD with NOTICES
SUMMARY:
VerDate Sep<11>2014
17:59 Jan 22, 2018
Jkt 244001
Title and Form Number: EIB 11–01,
Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable. The Agency will
only submit a collection for approval
under this generic clearance if it meets
the following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
PO 00000
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Fmt 4703
Sfmt 4703
3137
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Current Actions: Extension of
approval for a collection of information.
Type of Review: Extension.
Survey Type: Web based/email based
survey; Feedback/Comment Evaluation
Form; Detailed Mail Evaluation Form;
Telephone; Focus Group.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Below we provide projected average
estimates for the next three years:
Average Expected Annual Number of
Activities: 10.
Average Number of Respondents per
Activity: 467.
Annual Responses: 4,670.
E:\FR\FM\23JAN1.SGM
23JAN1
3138
Federal Register / Vol. 83, No. 15 / Tuesday, January 23, 2018 / Notices
Frequency of Response: Once per
request.
Average Minutes per Response: 8.
Burden hours: 623.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
All written comments will be
available for public inspection
Regulations.gov.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
sradovich on DSK3GMQ082PROD with NOTICES
Bassam Doughman,
IT Specialist.
[FR Doc. 2018–01154 Filed 1–22–18; 8:45 am]
BILLING CODE 6690–01–P
VerDate Sep<11>2014
17:59 Jan 22, 2018
Jkt 244001
FEDERAL COMMUNICATIONS
COMMISSION
[CG Docket No. 03–123; DA 17–1213]
Pleading Cycle Established for
Comment on Applications for State
Certification for the Provision of
Telecommunications Relay Service
Federal Communications
Commission.
ACTION: Notice.
AGENCY:
In this document, the
Commission seeks public comment on
state applications for renewal of the
certification of their state
telecommunications relay services
(TRS) programs.
DATES: Interested parties may file
comments no later than February 22,
2018. Reply comments may be filed no
later than March 9, 2018.
ADDRESSES: Comments may be filed
using the Commission’s Electronic
Comment Filing System (ECFS). See
Electronic Filing of Documents in
Rulemaking Proceedings, 63 FR 24121
(1998).
• Electronic Filers: Documents may
be filed electronically using the internet
by accessing ECFS: https://www.fcc.gov/
ecfs/.
• Paper Filers: Parties who choose to
file by paper must file an original and
one copy of each filing.
• Filings can be sent by hand or
messenger delivery, by commercial
overnight courier, or by first-class or
overnight U.S. Postal Service mail. All
filings must be addressed to the
Commission’s Secretary, Office of the
Secretary, Federal Communications
Commission.
• All hand-delivered or messengerdelivered paper filings for the
Commission’s Secretary must be
delivered to FCC Headquarters at 445
12th Street SW, Room TW–A325,
Washington, DC 20554. The filing hours
are 8:00 a.m. to 7:00 p.m. All hand
deliveries must be held together with
rubber bands or fasteners. Any
envelopes and boxes must be disposed
of before entering the building.
• Commercial overnight mail (other
than U.S. Postal Service Express Mail
and Priority Mail) must be sent to 9050
Junction Drive, Annapolis Junction, MD
20701.
• U.S. Postal Service first-class,
Express, and Priority mail must be
addressed to 445 12th Street SW,
Washington, DC 20554.
FOR FURTHER INFORMATION CONTACT:
Dana Wilson, Consumer and
Governmental Affairs Bureau at: (202)
418–2247; email: Dana.Wilson@fcc.gov.
SUMMARY:
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Fmt 4703
Sfmt 4703
Interested
parties may file comments on or before
the dates indicated above in the Dates
portion of this notice. All filings must
reference CG Docket No. 03–123 and the
relevant state identification number of
the state application for which
comments are being submitted.
To request materials in accessible
formats for people with disabilities
(Braille, large print, electronic files,
audio format), send an email to fcc504@
fcc.gov or call the Consumer and
Governmental Affairs Bureau at (202)
418–0530 (voice), (844) 432–2275
(videophone), or (202) 418–0432 (TTY).
Document DA 17–1213 can also be
downloaded in Word or Portable
Document Format (PDF) at: https://
www.fcc.gov/general/
telecommunications-relay-services-trs.
SUPPLEMENTARY INFORMATION:
Synopsis
Notice is hereby given that the states
listed below have applied to the
Commission for renewal of certification
of their state TRS programs, for the fiveyear period from July 26, 2018 through
July 25, 2023. Each state’s application
for certification must demonstrate that
its TRS program complies with section
225 of the Communications Act and the
Commission’s rules governing the
provision of TRS. This notice seeks
public comment on the following state
applications for certification, which can
be found on the Commission’s website
at: https://www.fcc.gov/general/trs-stateand-territories.
File No: TRS–46–17
Alabama Public Service Commission,
State of Alabama
File No: TRS–02–17
Commission for the Deaf and Hard of
Hearing, State of Arizona
File No: TRS–47–17
Arkansas Deaf and Hearing Impaired,
State of Arkansas
File No: TRS–35–17
Delaware Public Service Commission,
State of Delaware
File No: TRS–49–17
Public Service Commission, District
of Columbia
File No: TRS–51–17
Georgia Public Service Commission,
State of Georgia
File No: TRS–43–17
Idaho Public Service Commission,
State of Idaho
File No: TRS–03–17
Iowa Utilities Board, State of Iowa
File No: TRS–07–17
Kansas Dual Party Relay Services,
State of Kansas
File No: TRS–52–17
Kentucky Public Service Commission,
Commonwealth of Kentucky
File No: TRS–53–17
E:\FR\FM\23JAN1.SGM
23JAN1
]]>Agencies
[Federal Register Volume 83, Number 15 (Tuesday, January 23, 2018)]
[Notices]
[Pages 3137-3138]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-01154]
[[Page 3137]]
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EXPORT-IMPORT BANK
[Public Notice 2018-6007]
Agency Information Collection Activities: Proposed Collection;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Export-Import Bank of the United States.
ACTION: Notice and request for public comments. Request for OMB review
and extension of approval.
-----------------------------------------------------------------------
SUMMARY: The Export-Import Banks of the United States (EXIM), as part
of its continuing effort to reduce paperwork and respondent burden,
invites the general public and other Federal Agencies to comment on
``Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery,'' for approval under the Paperwork Reduction
Act (PRA). This collection was developed as part of the Federal
Government-wide effort to streamline the process to seek feedback from
the public on service delivery. This is the notice of our intent to
submit this collection to OMB for the extension of approval. We are
soliciting comments on the specific aspects for the proposed
information collection.
DATES: Comments must be received on or before March 26, 2018 to be
assured of consideration.
ADDRESSES: Comments may be submitted electronically on
www.regulations.gov. (EIB 11-01) By email to [email protected] or by
mail to Mia L. Johnson, Export-Import Bank of the United States, 811
Vermont Ave. NW, Washington, DC 20571.
Comments submitted in response to this notice may be made available
to the public through the www.regulations.gov. For this reason, please
do not include in your comments information of a confidential nature,
such as sensitive personal information or proprietary information. If
you send an email comment, your email address will be automatically
captured and included as part of the comment that is placed in the
public docket and made available on the internet. Please note that
responses to this public comment request containing any routine notice
about the confidentiality of the communication will be treated as
public comments that may be made available to the public
notwithstanding the inclusion of the routine notice.
FOR FURTHER INFORMATION CONTACT: To request additional information,
please contact Mia Johnson, [email protected].
SUPPLEMENTARY INFORMATION:
Title and Form Number: EIB 11-01, Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable. The Agency
will only submit a collection for approval under this generic clearance
if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Current Actions: Extension of approval for a collection of
information.
Type of Review: Extension.
Survey Type: Web based/email based survey; Feedback/Comment
Evaluation Form; Detailed Mail Evaluation Form; Telephone; Focus Group.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Below we provide projected average estimates for the next three
years:
Average Expected Annual Number of Activities: 10.
Average Number of Respondents per Activity: 467.
Annual Responses: 4,670.
[[Page 3138]]
Frequency of Response: Once per request.
Average Minutes per Response: 8.
Burden hours: 623.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose
or provide information to or for a Federal agency. This includes the
time needed to review instructions; to develop, acquire, install and
utilize technology and systems for the purpose of collecting,
validating and verifying information, processing and maintaining
information, and disclosing and providing information; to train
personnel and to be able to respond to a collection of information, to
search data sources, to complete and review the collection of
information; and to transmit or otherwise disclose the information.
All written comments will be available for public inspection
Regulations.gov.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Bassam Doughman,
IT Specialist.
[FR Doc. 2018-01154 Filed 1-22-18; 8:45 am]
BILLING CODE 6690-01-P
