Agency Information Collection Activity: Survey of Healthcare Experiences of Patients (SHEP), 2494-2495 [2018-00651]

Download as PDF ethrower on DSK3G9T082PROD with NOTICES 2494 Federal Register / Vol. 83, No. 11 / Wednesday, January 17, 2018 / Notices • HS8 A—Randomized Program Evaluations on March 13, 2018; and • HSR 9—Learning Health Initiative on March 15, 2018. The purpose of the Board is to review health services research and development applications involving: The measurement and evaluation of health care services; the testing of new methods of health care delivery and management; and mentored research. Applications are reviewed for scientific and technical merit, mission relevance, and the protection of human and animal subjects. Recommendations regarding funding are submitted to the Chief Research and Development Officer. Each subcommittee meeting of the Board will be open to the public the first day for approximately one half-hour from 8:00 a.m. to 8:30 a.m. at the start of the meeting on March 13 (HSR 0, 1, 2, 8, and HS8A), March 14 (HSR 1, 2, 6), March 15 (HSR 4, 5, 9), and March 16 (HSR 3, 4, 5, and MRA 0) to cover administrative matters and to discuss the general status of the program. Members of the public who wish to attend the open portion of the subcommittee meetings may dial 1 (800) 767–1750, participant code 10443#. The remaining portion of each subcommittee meeting will be closed for the discussion, examination, reference to, and oral review of the intramural research proposals and critiques. During the closed portion of each subcommittee meeting, discussion and recommendations will include qualifications of the personnel conducting the studies (the disclosure of which would constitute a clearly unwarranted invasion of personal privacy), as well as research information (the premature disclosure of which would likely compromise significantly the implementation of proposed agency action regarding such research projects). As provided by subsection 10(d) of Public Law 92–463, as amended by Public Law 94–409, closing the meeting is in accordance with 5 U.S.C. 552b(c)(6) and (9)(B). No oral or written comments will be accepted from the public for either portion of the meetings. Those who plan to participate during the open portion of a subcommittee meeting should contact Ms. Liza Catucci, Administrative Officer, Department of Veterans Affairs, Health Services Research and Development Service (10P9H), 810 Vermont Avenue NW, Washington, DC 20420, or by email at Liza.Catucci@ va.gov. For further information, please call Ms. Catucci at (202) 443–5797. VerDate Sep<11>2014 17:14 Jan 16, 2018 Jkt 244001 Dated: January 11, 2018. LaTonya L. Small, Federal Advisory Committee Management Officer. [FR Doc. 2018–00650 Filed 1–16–18; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900–0712] Agency Information Collection Activity: Survey of Healthcare Experiences of Patients (SHEP) Veterans Health Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: In compliance with the Paperwork Reduction Act (PRA) of 1995, this notice announces that the Veterans Health Administration, Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden and it includes the actual data collection instrument. DATES: Comments must be submitted on or before February 16, 2018. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov, or to Office of Information and Regulatory Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 17th St. NW, Washington, DC 20503 or sent through electronic mail to oira_submission@ omb.eop.gov. Please refer to ‘‘OMB Control No. 2900–0712’’ in any correspondence. SUMMARY: FOR FURTHER INFORMATION CONTACT: Cynthia Harvey-Pryor, Office of Quality, Privacy and Risk (OQPR), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (202) 461– 5870 or email cynthia.harvey-pryor@ va.gov. Please refer to ‘‘OMB Control No. 2900–0712’’ in any correspondence. SUPPLEMENTARY INFORMATION: Authority: E.O. 12862—Setting Customer Service Standards. Title: Survey of Healthcare Experiences of Patients (SHEP). SHEP Inpatient Long Form: 10–1465–1 SHEP Inpatient Short Form: 10–1465–2 Ambulatory Care Long Form: 10–1465–3 Ambulatory Care Short Form: 10–1465–4 PO 00000 Frm 00073 Fmt 4703 Sfmt 4703 Clinician and Group CAHPS 3.0 Patient Centered Medical Home Short Form: 10–1465–5 Clinician and Group CAHPS 3.0 Patient Centered Medical Home Long Form: 10–1465–6 Home Healthcare CAHPS Long Form: 10–1465–7 In-Center Hemodialysis CAHPS Long Form: 10–1465–8 Clinician & Group CAHPS 3.0: 10– 1465–9 SHEP Community Care survey: 10– 1465–10 OMB Control Number: 2900–0712. Type of Review: Reinstatement of a currently approved collection. Abstract: The Survey of Health Experience of Patients (SHEP) has been developed to measure patient satisfaction in the Veterans Health Administration, and has been in use in its present form since 2008. The mission of the Veterans Health Administration (VHA) is to provide high quality medical care to eligible veterans. Executive Order 12862, dated September 11, 1993, calls for the establishment and implementation of customer service standards, and for agencies to ‘‘survey customers to determine the kind and quality of services they want and their level of satisfaction with current services’’. Further emphasized by the Executive Order 13571, on ‘‘Streamlining Service Delivery and Improving Customer Service,’’ issued on April 27, 2011, VA must work continuously to ensure that their programs are effective and meet their customers’ needs. To this end, VA is always seeking new and innovative ways to ensure the highest levels of customer satisfaction. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The Federal Register Notice with a 60-day comment period soliciting comments on this collection of information was published at 82 FR 50488 on October 31, 2017, pages 50488. Affected Public: Individuals or Households. Estimated Annual Burden: 10–1465–1—160 hours. 10–1465–2—18,000 hours. 10–1465–3—160 hours. 10–1465–4—120 hours. 10–1465–5—48,000 hours. 10–1465–6—8,000 hours. 10–1465–7—80 hours. 10–1465–8—120 hours. 10–1465–9—30,000 hours. 10–1465–10—72,000 hours. Estimated Average Burden per Respondent: E:\FR\FM\17JAN1.SGM 17JAN1 Federal Register / Vol. 83, No. 11 / Wednesday, January 17, 2018 / Notices Frequency of Response: Annually. Estimated Number of Respondents: 10–1465–1—480. 10–1465–2—72,000. 10–1465–3—480. 10–1465–4—480. 10–1465–5—288,000. 10–1465–6—24,000. 10–1465–7—480. 10–1465–8—480. ethrower on DSK3G9T082PROD with NOTICES 10–1465–1—20 minutes. 10–1465–2—15 minutes. 10–1465–3—20 minutes. 10–1465–4—15 minutes. 10–1465–5—10 minutes. 10–1465–6—20 minutes. 10–1465–7—10 minutes. 10–1465–8—15 minutes. 10–1465–9—15 minutes. 10–1465–10—15 minutes. VerDate Sep<11>2014 17:14 Jan 16, 2018 Jkt 244001 PO 00000 Frm 00074 Fmt 4703 Sfmt 9990 2495 10–1465–9—120,000. 10–1465–10—288,000. By direction of the Secretary. Cynthia Harvey-Pryor, Department Clearance Officer, Office of Quality, Privacy and Risk, Department of Veterans Affairs. [FR Doc. 2018–00651 Filed 1–16–18; 8:45 am] BILLING CODE 8320–01–P E:\FR\FM\17JAN1.SGM 17JAN1

Agencies

[Federal Register Volume 83, Number 11 (Wednesday, January 17, 2018)]
[Notices]
[Pages 2494-2495]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-00651]


-----------------------------------------------------------------------

DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0712]


Agency Information Collection Activity: Survey of Healthcare 
Experiences of Patients (SHEP)

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995, 
this notice announces that the Veterans Health Administration, 
Department of Veterans Affairs, will submit the collection of 
information abstracted below to the Office of Management and Budget 
(OMB) for review and comment. The PRA submission describes the nature 
of the information collection and its expected cost and burden and it 
includes the actual data collection instrument.

DATES: Comments must be submitted on or before February 16, 2018.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov, or to Office of Information and Regulatory 
Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 
17th St. NW, Washington, DC 20503 or sent through electronic mail to 
[email protected]. Please refer to ``OMB Control No. 2900-
0712'' in any correspondence.

FOR FURTHER INFORMATION CONTACT: Cynthia Harvey-Pryor, Office of 
Quality, Privacy and Risk (OQPR), Department of Veterans Affairs, 810 
Vermont Avenue NW, Washington, DC 20420, (202) 461-5870 or email 
[email protected]. Please refer to ``OMB Control No. 2900-
0712'' in any correspondence.

SUPPLEMENTARY INFORMATION: 
    Authority: E.O. 12862--Setting Customer Service Standards.

    Title: Survey of Healthcare Experiences of Patients (SHEP).

SHEP Inpatient Long Form: 10-1465-1
SHEP Inpatient Short Form: 10-1465-2
Ambulatory Care Long Form: 10-1465-3
Ambulatory Care Short Form: 10-1465-4
Clinician and Group CAHPS 3.0 Patient Centered Medical Home Short Form: 
10-1465-5
Clinician and Group CAHPS 3.0 Patient Centered Medical Home Long Form: 
10-1465-6
Home Healthcare CAHPS Long Form: 10-1465-7
In-Center Hemodialysis CAHPS Long Form: 10-1465-8
Clinician & Group CAHPS 3.0: 10-1465-9
SHEP Community Care survey: 10-1465-10

    OMB Control Number: 2900-0712.
    Type of Review: Reinstatement of a currently approved collection.
    Abstract: The Survey of Health Experience of Patients (SHEP) has 
been developed to measure patient satisfaction in the Veterans Health 
Administration, and has been in use in its present form since 2008. The 
mission of the Veterans Health Administration (VHA) is to provide high 
quality medical care to eligible veterans. Executive Order 12862, dated 
September 11, 1993, calls for the establishment and implementation of 
customer service standards, and for agencies to ``survey customers to 
determine the kind and quality of services they want and their level of 
satisfaction with current services''. Further emphasized by the 
Executive Order 13571, on ``Streamlining Service Delivery and Improving 
Customer Service,'' issued on April 27, 2011, VA must work continuously 
to ensure that their programs are effective and meet their customers' 
needs. To this end, VA is always seeking new and innovative ways to 
ensure the highest levels of customer satisfaction.
    An agency may not conduct or sponsor, and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number. The Federal Register Notice with a 
60-day comment period soliciting comments on this collection of 
information was published at 82 FR 50488 on October 31, 2017, pages 
50488.
    Affected Public: Individuals or Households.
    Estimated Annual Burden:

10-1465-1--160 hours.
10-1465-2--18,000 hours.
10-1465-3--160 hours.
10-1465-4--120 hours.
10-1465-5--48,000 hours.
10-1465-6--8,000 hours.
10-1465-7--80 hours.
10-1465-8--120 hours.
10-1465-9--30,000 hours.
10-1465-10--72,000 hours.

    Estimated Average Burden per Respondent:


[[Page 2495]]


10-1465-1--20 minutes.
10-1465-2--15 minutes.
10-1465-3--20 minutes.
10-1465-4--15 minutes.
10-1465-5--10 minutes.
10-1465-6--20 minutes.
10-1465-7--10 minutes.
10-1465-8--15 minutes.
10-1465-9--15 minutes.
10-1465-10--15 minutes.
    Frequency of Response: Annually.
    Estimated Number of Respondents:

10-1465-1--480.
10-1465-2--72,000.
10-1465-3--480.
10-1465-4--480.
10-1465-5--288,000.
10-1465-6--24,000.
10-1465-7--480.
10-1465-8--480.
10-1465-9--120,000.
10-1465-10--288,000.

    By direction of the Secretary.
Cynthia Harvey-Pryor,
Department Clearance Officer, Office of Quality, Privacy and Risk, 
Department of Veterans Affairs.
[FR Doc. 2018-00651 Filed 1-16-18; 8:45 am]
 BILLING CODE 8320-01-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.