Proposed Collection; 60-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH), 60754-60755 [2017-27617]

Download as PDF 60754 Federal Register / Vol. 82, No. 245 / Friday, December 22, 2017 / Notices Persons attending ONC’s HITAC meetings are advised that the agency is not responsible for providing wireless access or access to electrical outlets. ONC welcomes the attendance of the public at its HITAC meetings. Seating is limited at the location, and ONC will make every effort to accommodate persons with physical disabilities or special needs. If you require special accommodations due to a disability, please contact Lauren Richie at least seven (7) days in advance of the meeting. Notice of this meeting is given under the Federal Advisory Committee Act (Pub. L. No. 92–463, 5 U.S.C., App. 2). Dated: December 13, 2017. Lauren Richie, Office of Policy, Office of the National Coordinator for Health Information Technology. [FR Doc. 2017–27412 Filed 12–21–17; 8:45 am] BILLING CODE 4150–45–P DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health Proposed Collection; 60-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH) National Institutes of Health, Department of Health and Human Services. ACTION: Notice. AGENCY: In compliance with the requirement of the Paperwork Reduction Act of 1995 to provide opportunity for public comment on proposed data collection projects, the National Institutes of Health (NIH) will publish periodic summaries of propose projects to be submitted to the Office of Management and Budget (OMB) for review and approval. DATES: Comments regarding this information collection are best assured of having their full effect if received within 60 days of the date of this publication. FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data collection plans and instruments, submit comments in writing, or request more information on the proposed project, contact: Ms. Tawanda Abdelmouti, Assistant Project Officer, Office of Policy for Extramural Research Administration, 6705 Rockledge Drive, Suite 350, Bethesda, Maryland, 20892 or call non-toll-free number (301) 435– 0978 or Email your request, including your address to: abdelmot@ sradovich on DSK3GMQ082PROD with NOTICES SUMMARY: VerDate Sep<11>2014 16:59 Dec 21, 2017 Jkt 244001 mail.nih.gov. Formal requests for additional plans and instruments must be requested in writing. SUPPLEMENTARY INFORMATION: Section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995 requires: Written comments and/or suggestions from the public and affected agencies are invited to address one or more of the following points: (1) Whether the proposed collection of information is necessary for the proper performance of the function of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Proposed Collection Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 0925–0648, Expiration date 3/31/2018 EXTENSION, National Institutes of Health (NIH). Need and Use of Information Collection: We are not requesting changes for this submission. The proposed information collection provides a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions. This information, however, is not statistical surveys that yield quantitative results, which can be generalized to the population of study. This feedback will provide information about the NIH’s customer or stakeholder perceptions, experiences, and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between the NIH and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of PO 00000 Frm 00059 Fmt 4703 Sfmt 4703 service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the NIH’s services will be unavailable. The NIH will only submit a collection for approval under this generic clearance if it meets the following: • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; • Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; • Personally Identifiable information (PII) is collected only to the extent necessary and is not retained; • Information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency; • Information gathered will not be used for the purpose of substantially informing influential policy decisions; and • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to E:\FR\FM\22DEN1.SGM 22DEN1 60755 Federal Register / Vol. 82, No. 245 / Friday, December 22, 2017 / Notices fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. OMB approval is requested for 3 years. There are no costs to respondents other than their time. The total estimated annualized burden hours are 49,333. ESTIMATED ANNUALIZED BURDEN HOURS Number of respondents Type of collection Number of responses per respondent Average time per response (in hours) Total annual burden hour Customer Satisfaction Surveys ....................................................................... In-Depth Interviews (IDIs) or Small Discussion Groups .................................. Focus Groups .................................................................................................. Usability and Pilot Testing ............................................................................... Conference/Training—Pre-and Post-Surveys .................................................. 1,000 1,000 1,000 150,000 100,000 1 1 1 1 2 30/60 90/60 90/60 5/60 10/60 500 1,500 1,500 12,500 33,333 Total .......................................................................................................... ........................ 353,000 ........................ 49,333 Dated: December 16, 2017. Lawrence A. Tabak, Deputy Director, National Institutes of Health. [FR Doc. 2017–27617 Filed 12–21–17; 8:45 am] BILLING CODE 4140–01–P DEPARTMENT OF HOMELAND SECURITY FOR FURTHER INFORMATION CONTACT Coast Guard [Docket Number USCG–2017–1004] Lower Mississippi River Waterway Safety Advisory Committee U.S. Coast Guard, Department of Homeland Security. ACTION: Notice of Federal Advisory Committee meeting. AGENCY: The Lower Mississippi River Waterway Safety Advisory Committee will meet in New Orleans, Louisiana to discuss Committee matters relating to the safe transit of vessels and cargoes to and from the ports of the Lower Mississippi River. The meeting will be open to the public. DATES: Meeting. The Lower Mississippi River Waterway Safety Advisory Committee will meet on Tuesday, January 9, 2018, from 9:30 a.m. to 1:00 p.m. CST. The meeting may close early if the Committee has completed its business, or the meeting may be extended based on the number of public comments. Comments and supporting documents. Submit your comments no later than December 31, 2017. ADDRESSES: The meeting will be held at the U.S. Army Corps of Engineers New Orleans District office, 7400 Leake Avenue, New Orleans, Louisiana 70118. For driving directions: http:// sradovich on DSK3GMQ082PROD with NOTICES SUMMARY: VerDate Sep<11>2014 16:59 Dec 21, 2017 Jkt 244001 www.mvn.usace.army.mil/Portals/56/ docs/PAO/usace_stripmap.pdf. All visitors to U.S. Army Corps of Engineers New Orleans District Office will have to pre-register to be admitted to the building. Please provide your name, telephone number, and citizenship status by close of business on December 31, 2017, to the individual listed in the section of this notice. For information on facilities or services for individuals with disabilities, or to request special assistance at the meeting, contact the individual listed in the FOR FURTHER INFORMATION CONTACT section as soon as possible. Written comments must be submitted using the Federal eRulemaking Portal at http://www.regulations.gov. If you encounter technical difficulties with comment submission, contact the individual listed in the FOR FURTHER INFORMATION CONTACT section below. Instructions: You are free to submit comments at any time, including orally at the meeting, but if you want Committee members to review your comment before the meeting, please submit your comment no later than December 31, 2017. We are particularly interested in comments on the issues in the ‘‘Agenda’’ section below. You must include ‘‘Department of Homeland Security’’ and the docket number USCG–2017–1004 in your comment. Comments received will be posted without alteration at http:// www.regulations.gov, including any personal information provided. You may review the Privacy Act and Security Notice for the Federal Docket Management System at https:// www.regulations.gov/privacyNotice. Docket Search: For access to the docket or to read documents or PO 00000 Frm 00060 Fmt 4703 Sfmt 4703 comments related to this notice, go to http://www.regulations.gov, insert USCG–2017–1004 in the Search box, press Enter, and then click the item you wish to view. FOR FURTHER INFORMATION CONTACT: Lieutenant Brian Porter, Alternate Designated Federal Officer of the Lower Mississippi River Waterway Safety Advisory Committee, U.S. Coast Guard Sector New Orleans, 200 Hendee Street, New Orleans, LA 70114; telephone (504) 365–2375, email Brian.J.Porter@ uscg.mil. Notice of this meeting is in compliance with the Federal Advisory Committee Act, Title 5 United States Code Appendix. The Lower Mississippi River Waterway Safety Advisory Committee provides advice and recommendations to the Department of Homeland Security on matters relating to communications, surveillance, traffic management, anchorages, development and operation of the New Orleans Vessel Traffic Service, and other related topics dealing with navigation safety on the Lower Mississippi River as required by the U.S. Coast Guard. SUPPLEMENTARY INFORMATION: Agenda of Meeting On January 9, 2018, from 9:30 a.m. to 1:00 p.m. CST, the Lower Mississippi River Waterway Safety Advisory Committee will meet to review, discuss, deliberate, and formulate recommendations, as appropriate, on the following: (1) Status of Systematic Port Planning Action Item. (2) U.S. Coast Guard Regulatory Reform Regulations. A copy of all meeting documentation will be available at https:// homeport.uscg.mil/missions/ports-and- E:\FR\FM\22DEN1.SGM 22DEN1

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[Federal Register Volume 82, Number 245 (Friday, December 22, 2017)]
[Notices]
[Pages 60754-60755]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-27617]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; 60-Day Comment Request; Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service Delivery 
(NIH)

AGENCY: National Institutes of Health, Department of Health and Human 
Services.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the requirement of the Paperwork Reduction 
Act of 1995 to provide opportunity for public comment on proposed data 
collection projects, the National Institutes of Health (NIH) will 
publish periodic summaries of propose projects to be submitted to the 
Office of Management and Budget (OMB) for review and approval.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 60 days of the date of 
this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments, submit comments in writing, or 
request more information on the proposed project, contact: Ms. Tawanda 
Abdelmouti, Assistant Project Officer, Office of Policy for Extramural 
Research Administration, 6705 Rockledge Drive, Suite 350, Bethesda, 
Maryland, 20892 or call non-toll-free number (301) 435-0978 or Email 
your request, including your address to: [email protected]. Formal 
requests for additional plans and instruments must be requested in 
writing.

SUPPLEMENTARY INFORMATION: Section 3506(c)(2)(A) of the Paperwork 
Reduction Act of 1995 requires: Written comments and/or suggestions 
from the public and affected agencies are invited to address one or 
more of the following points: (1) Whether the proposed collection of 
information is necessary for the proper performance of the function of 
the agency, including whether the information will have practical 
utility; (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (3) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (4) Ways 
to minimize the burden of the collection of information on those who 
are to respond, including the use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Proposed Collection Title: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, 0925-0648, Expiration 
date 3/31/2018 EXTENSION, National Institutes of Health (NIH).
    Need and Use of Information Collection: We are not requesting 
changes for this submission. The proposed information collection 
provides a means to garner qualitative customer and stakeholder 
feedback in an efficient, timely manner, in accordance with the 
Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions. This information, however, is not 
statistical surveys that yield quantitative results, which can be 
generalized to the population of study. This feedback will provide 
information about the NIH's customer or stakeholder perceptions, 
experiences, and expectations, provide an early warning of issues with 
service, or focus attention on areas where communication, training, or 
changes in operations might improve delivery of products or services. 
These collections will allow for ongoing, collaborative, and actionable 
communications between the NIH and its customers and stakeholders. It 
will also allow feedback to contribute directly to the improvement of 
program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the NIH's services will be unavailable.
    The NIH will only submit a collection for approval under this 
generic clearance if it meets the following:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally Identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to

[[Page 60755]]

fielding the study. Depending on the degree of influence the results 
are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results. As a general matter, information collections will 
not result in any new system of records containing privacy information 
and will not ask questions of a sensitive nature, such as sexual 
behavior and attitudes, religious beliefs, and other matters that are 
commonly considered private.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 49,333.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                     Number of     Average time
               Type of collection                    Number of     responses per   per response    Total annual
                                                    respondents     respondent      (in hours)      burden hour
----------------------------------------------------------------------------------------------------------------
Customer Satisfaction Surveys...................           1,000               1           30/60             500
In-Depth Interviews (IDIs) or Small Discussion             1,000               1           90/60           1,500
 Groups.........................................
Focus Groups....................................           1,000               1           90/60           1,500
Usability and Pilot Testing.....................         150,000               1            5/60          12,500
Conference/Training--Pre-and Post-Surveys.......         100,000               2           10/60          33,333
                                                 ---------------------------------------------------------------
    Total.......................................  ..............         353,000  ..............          49,333
----------------------------------------------------------------------------------------------------------------


    Dated: December 16, 2017.
Lawrence A. Tabak,
Deputy Director, National Institutes of Health.
[FR Doc. 2017-27617 Filed 12-21-17; 8:45 am]
 BILLING CODE 4140-01-P