Revision of Agency Information Collection Activity Under OMB Review: TSA Customer Comment Card, 56259-56260 [2017-25670]

Download as PDF Federal Register / Vol. 82, No. 227 / Tuesday, November 28, 2017 / Notices Community 56259 Community map repository address Cameron County, Texas and Incorporated Areas Docket No.: FEMA–B–1546 and FEMA–B–1655 City of Brownsville .................................................................................... City City City City City City City of of of of of of of Harlingen ....................................................................................... La Feria ......................................................................................... Los Fresnos .................................................................................. Los Indios ...................................................................................... Port Isabel ..................................................................................... Rio Hondo ..................................................................................... San Benito .................................................................................... City of Santa Rosa ................................................................................... City of South Padre Island ....................................................................... Town of Bayview ...................................................................................... Town of Combes ...................................................................................... Town of Indian Lake ................................................................................. Town of Laguna Vista .............................................................................. Town of Rancho Viejo .............................................................................. Town of Rangerville .................................................................................. Unincorporated Areas of Cameron County .............................................. Building and Permitting Division, 1034 East Levee Street, Brownsville, TX 78520. Lon C. Hill Building, 502 East Tyler Avenue, Harlingen, TX 78550. City Hall, 115 East Commercial Avenue, La Feria, TX 78559. City Hall, 200 North Brazil Street, Los Fresnos, TX 78566. City Hall, 109 East 6th Street, Los Indios, TX 78567. City Hall, 305 East Maxan Street, Port Isabel, TX 78578. Municipal Building, 121 North Arroyo Boulevard, Rio Hondo, TX 78583. Planning and Development Department, 400 North Travis Street, San Benito, TX 78586. City Hall, 413 South Santa Cruz Avenue, Santa Rosa, TX 78593. City Hall, 4601 Padre Boulevard, South Padre Island, TX 78597. Town Office, 104 South San Roman Road, Bayview, TX 78566. Town Hall, 21626 Hand Road, Combes, TX 78535. Indian Lake Town Hall, 62 South Aztec Cove Drive, Los Fresnos, TX 78566. Town Hall, 122 Fernandez Street, Laguna Vista, TX 78578. Town Hall, 3301 Carmen Avenue, Rancho Viejo, TX 78575. Harlingen Irrigation District, 301 East Pierce Avenue, Harlingen, TX 78550. Cameron County, San Bentio Annex, 1390 West Expressway 83, San Benito, TX 78586. DEPARTMENT OF HOMELAND SECURITY the Office of Information and Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, Department of Homeland Security/TSA, and sent via electronic mail to dhsdeskofficer@ omb.eop.gov. Transportation Security Administration FOR FURTHER INFORMATION CONTACT: [FR Doc. 2017–25619 Filed 11–27–17; 8:45 am] BILLING CODE 9110–12–P Revision of Agency Information Collection Activity Under OMB Review: TSA Customer Comment Card Transportation Security Administration, DHS. ACTION: 30-Day Notice. AGENCY: ethrower on DSK3G9T082PROD with NOTICES VerDate Sep<11>2014 19:51 Nov 27, 2017 Jkt 244001 TSA published a Federal Register notice, with a 60-day comment period soliciting comments, of the following collection of information on September 26, 2017 (82 FR 44836). SUPPLEMENTARY INFORMATION: This notice announces that the Transportation Security Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652–0030, abstracted below to OMB for a revision of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. This collection allows customers to provide feedback to TSA about their experiences with TSA’s processes and procedures, to request information or request assistance at the TSA checkpoint, and to report security threats and vulnerabilities. DATES: Send your comments by December 28, 2017. A comment to OMB is most effective if OMB receives it within 30 days of publication. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to SUMMARY: Christina A. Walsh, TSA PRA Officer, Office of Information Technology (OIT), TSA–11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598–6011; telephone (571) 227–2062; email TSAPRA@ dhs.gov. Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be made available at http:// www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to— (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; PO 00000 Frm 00052 Fmt 4703 Sfmt 4703 (2) Evaluate the accuracy of the agency’s estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Consistent with the requirements of Executive Order (E.O.) 13771, Reducing Regulation and Controlling Regulatory Costs, and E.O. 13777, Enforcing the Regulatory Reform Agenda, TSA is also requesting comments on the extent to which this request for information could be modified to reduce the burden on respondents. Information Collection Requirement Title: TSA Customer Comment Card. Type of Request: Revision of a currently approved collection. OMB Control Number: 1652–0030. Forms(s): NA. Affected Public: Travelling public. Abstract: The ICR is a voluntary program for airport passengers to provide feedback to TSA regarding their experiences with TSA. The collection of information allows TSA to evaluate and address customer concerns about security procedures and policies. TSA Customer Comment Cards collect feedback, compliments, and complaints and the passenger may voluntarily provide contact information. TSA uses the contact information to respond to the passenger’s comments. For E:\FR\FM\28NON1.SGM 28NON1 ethrower on DSK3G9T082PROD with NOTICES 56260 Federal Register / Vol. 82, No. 227 / Tuesday, November 28, 2017 / Notices passengers who deposit their cards in the designated drop-boxes, TSA staff at airports collect the cards, categorize comments, enter the results into an online system for reporting, and respond to passengers as appropriate. In addition, passengers may reach the TSA Contact Center (TCC) online at www.tsa.gov/contact/contact-forms. This site provides electronic forms of the comment card and are intended for the same purpose; to allow passengers to provide feedback to TSA regarding their experiences with TSA security procedures. Passengers may also use the electronic form to file Disability or Civil Rights and Liberties complaints. TCC provides a receipt to any person who submits an electronic form. The information obtained from the electronic forms allows TSA to evaluate and address customer concerns about security procedures and policies with an electronic interface. TSA is revising the collection to add three new electronic forms: Request for Assistance, Request for Information, and Security Issue. The Request for Assistance electronic form allows passengers to request assistance at the TSA checkpoint as part of the TSA Cares Program. This program was developed for passengers with disabilities, medical conditions, and other special circumstances who may need additional assistance during the security screening process. The program is available to all members of the public and is separate from the Military Severely Injured Joint Support Operations Center (MSIJSOC) and the Travel Protocol Office (TPO) programs which support and facilitate the movement of wounded warriors, severely injured military personnel, veterans and other travelers requiring an escort through the airport security screening process. The Request for Information electronic form allows passengers to submit an inquiry about TSA policies and procedures such as traveling with medical conditions, prohibited & permitted items, and security screening. The Security Issue electronic form allows passengers to play a critical role in identifying and reporting suspicious activities and threats. TCC will also provide receipts to any person who uses the three new electronic forms. TSA is required to provide a receipt to any person who reports a security problem, deficiency, or vulnerability. See 49 CFR 1503.3(a). Number of Respondents: An estimated 203,659 respondents annually. Estimated Annual Burden Hours: An estimated 18,431 hours annually. VerDate Sep<11>2014 21:07 Nov 27, 2017 Jkt 244001 Dated: November 22, 2017. Christina A. Walsh, TSA Paperwork Reduction Act Officer, Office of Information Technology. [FR Doc. 2017–25670 Filed 11–27–17; 8:45 am] BILLING CODE 9110–52–P DEPARTMENT OF HOMELAND SECURITY Transportation Security Administration Revision of Agency Information Collection Activity Under OMB Review: Exercise Information System Transportation Security Administration, DHS. ACTION: 30-Day notice. AGENCY: This notice announces that the Transportation Security Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652–0057, abstracted below to OMB for review and approval of a revision of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden for the TSA Exercise Information System (EXIS). DATES: Send your comments by December 28, 2017. A comment to OMB is most effective if OMB receives it within 30 days of publication. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, Department of Homeland Security/TSA, and sent via electronic mail to dhsdeskofficer@ omb.eop.gov. SUMMARY: FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, Office of Information Technology (OIT), TSA–11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598–6011; telephone (571) 227–2062; email TSAPRA@ tsa.dhs.gov. TSA published a Federal Register notice, with a 60-day comment period soliciting comments, of the following collection of information on August 22, 2017, 82 FR 39900. EXIS is a web portal designed to serve stakeholders in the transportation industry in regard to security training exercises. EXIS provides stakeholders with transportation security exercise scenarios and objectives, best practices and lessons learned, and a repository of SUPPLEMENTARY INFORMATION: PO 00000 Frm 00053 Fmt 4703 Sfmt 4703 the user’s own historical exercise data for use in future exercises. It also allows stakeholders to design and evaluate their own security exercises based on the unique needs of their specific transportation mode or method of operation. Utilizing and inputting information into EXIS is completely voluntary. Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be available at http://www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to— (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency’s estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Consistent with the requirements of Executive Order (E.O.) 13771, Reducing Regulation and Controlling Regulatory Costs, and E.O. 13777, Enforcing the Regulatory Reform Agenda, TSA is also requesting comments on the extent to which this request for information could be modified to reduce the burden on respondents. Information Collection Requirement Title: Exercise Information System (EXIS). Type of Request: Revision of a currently approved collection. OMB Control Number: 1652–0057. Forms(s): NA. Affected Public: Transportation System Sector. Abstract: The Exercise Information System (EXIS) is a voluntary, online tool developed by TSA to support the mission of a program developed and implemented by TSA to fulfill requirements of the Implementing Recommendations of the 911 E:\FR\FM\28NON1.SGM 28NON1

Agencies

[Federal Register Volume 82, Number 227 (Tuesday, November 28, 2017)]
[Notices]
[Pages 56259-56260]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-25670]


-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Revision of Agency Information Collection Activity Under OMB 
Review: TSA Customer Comment Card

AGENCY: Transportation Security Administration, DHS.

ACTION: 30-Day Notice.

-----------------------------------------------------------------------

SUMMARY: This notice announces that the Transportation Security 
Administration (TSA) has forwarded the Information Collection Request 
(ICR), Office of Management and Budget (OMB) control number 1652-0030, 
abstracted below to OMB for a revision of the currently approved 
collection under the Paperwork Reduction Act (PRA). The ICR describes 
the nature of the information collection and its expected burden. This 
collection allows customers to provide feedback to TSA about their 
experiences with TSA's processes and procedures, to request information 
or request assistance at the TSA checkpoint, and to report security 
threats and vulnerabilities.

DATES: Send your comments by December 28, 2017. A comment to OMB is 
most effective if OMB receives it within 30 days of publication.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, 
Department of Homeland Security/TSA, and sent via electronic mail to 
dhsdeskofficer@omb.eop.gov.

FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, 
Office of Information Technology (OIT), TSA-11, Transportation Security 
Administration, 601 South 12th Street, Arlington, VA 20598-6011; 
telephone (571) 227-2062; email TSAPRA@dhs.gov.

SUPPLEMENTARY INFORMATION: TSA published a Federal Register notice, 
with a 60-day comment period soliciting comments, of the following 
collection of information on September 26, 2017 (82 FR 44836).

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. The ICR documentation will be made 
available at http://www.reginfo.gov upon its submission to OMB. 
Therefore, in preparation for OMB review and approval of the following 
information collection, TSA is soliciting comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Consistent with the requirements of Executive Order (E.O.) 13771, 
Reducing Regulation and Controlling Regulatory Costs, and E.O. 13777, 
Enforcing the Regulatory Reform Agenda, TSA is also requesting comments 
on the extent to which this request for information could be modified 
to reduce the burden on respondents.

Information Collection Requirement

    Title: TSA Customer Comment Card.
    Type of Request: Revision of a currently approved collection.
    OMB Control Number: 1652-0030.
    Forms(s): NA.
    Affected Public: Travelling public.
    Abstract: The ICR is a voluntary program for airport passengers to 
provide feedback to TSA regarding their experiences with TSA. The 
collection of information allows TSA to evaluate and address customer 
concerns about security procedures and policies.
    TSA Customer Comment Cards collect feedback, compliments, and 
complaints and the passenger may voluntarily provide contact 
information. TSA uses the contact information to respond to the 
passenger's comments. For

[[Page 56260]]

passengers who deposit their cards in the designated drop-boxes, TSA 
staff at airports collect the cards, categorize comments, enter the 
results into an online system for reporting, and respond to passengers 
as appropriate.
    In addition, passengers may reach the TSA Contact Center (TCC) 
online at www.tsa.gov/contact/contact-forms. This site provides 
electronic forms of the comment card and are intended for the same 
purpose; to allow passengers to provide feedback to TSA regarding their 
experiences with TSA security procedures. Passengers may also use the 
electronic form to file Disability or Civil Rights and Liberties 
complaints. TCC provides a receipt to any person who submits an 
electronic form. The information obtained from the electronic forms 
allows TSA to evaluate and address customer concerns about security 
procedures and policies with an electronic interface.
    TSA is revising the collection to add three new electronic forms: 
Request for Assistance, Request for Information, and Security Issue. 
The Request for Assistance electronic form allows passengers to request 
assistance at the TSA checkpoint as part of the TSA Cares Program. This 
program was developed for passengers with disabilities, medical 
conditions, and other special circumstances who may need additional 
assistance during the security screening process. The program is 
available to all members of the public and is separate from the 
Military Severely Injured Joint Support Operations Center (MSIJSOC) and 
the Travel Protocol Office (TPO) programs which support and facilitate 
the movement of wounded warriors, severely injured military personnel, 
veterans and other travelers requiring an escort through the airport 
security screening process. The Request for Information electronic form 
allows passengers to submit an inquiry about TSA policies and 
procedures such as traveling with medical conditions, prohibited & 
permitted items, and security screening. The Security Issue electronic 
form allows passengers to play a critical role in identifying and 
reporting suspicious activities and threats. TCC will also provide 
receipts to any person who uses the three new electronic forms. TSA is 
required to provide a receipt to any person who reports a security 
problem, deficiency, or vulnerability. See 49 CFR 1503.3(a).
    Number of Respondents: An estimated 203,659 respondents annually.
    Estimated Annual Burden Hours: An estimated 18,431 hours annually.

    Dated: November 22, 2017.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2017-25670 Filed 11-27-17; 8:45 am]
BILLING CODE 9110-52-P