Information Collection Request Submitted to OMB for Review and Approval; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Renewal), 55362 [2017-25162]
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55362
Federal Register / Vol. 82, No. 223 / Tuesday, November 21, 2017 / Notices
ENVIRONMENTAL PROTECTION
AGENCY
[EPA–HQ–OEI–2017–0380; FRL—9971–06–
OEI]
Information Collection Request
Submitted to OMB for Review and
Approval; Comment Request; Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery (Renewal)
Environmental Protection
Agency (EPA).
ACTION: Notice.
AGENCY:
The Environmental Protection
Agency has submitted an information
collection request (ICR), Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery (EPA ICR No. 2434.75, OMB
Control No. 2010–0042) to the Office of
Management and Budget (OMB) for
review and approval in accordance with
the Paperwork Reduction Act. This is a
proposed extension of the ICR, which is
currently approved through November
30, 2017. Public comments were
previously requested via the Federal
Register (82 FR 33908) on July 21, 2017
during a 60-day comment period. This
notice allows for an additional 30 days
for public comments. A fuller
description of the ICR is given below,
including its estimated burden and cost
to the public. An agency may not
conduct or sponsor and a person is not
required to respond to a collection of
information unless it displays a
currently valid OMB control number.
DATES: Additional comments may be
submitted on or before December 21,
2017.
SUMMARY:
Submit your comments,
referencing Docket ID Number EPA–
HQ–OEI–2017–0380, to (1) EPA online
using www.regulations.gov (our
preferred method), or by mail to: EPA
Docket Center, Environmental
Protection Agency, Mail Code 28221T,
1200 Pennsylvania Ave. NW.,
Washington, DC 20460, and (2) OMB via
email to oira_submission@omb.eop.gov.
Address comments to OMB Desk Officer
for EPA.
EPA’s policy is that all comments
received will be included in the public
docket without change including any
personal information provided, unless
the comment includes profanity, threats,
information claimed to be Confidential
Business Information (CBI) or other
information whose disclosure is
restricted by statute.
FOR FURTHER INFORMATION CONTACT:
Courtney Kerwin, Office of
Environmental Information, Regulatory
asabaliauskas on DSKBBXCHB2PROD with NOTICES
ADDRESSES:
VerDate Sep<11>2014
18:56 Nov 20, 2017
Jkt 244001
Support Division, (2821T),
Environmental Protection Agency, 1200
Pennsylvania Ave. NW., Washington,
DC 20460; telephone number: 202–566–
1669; email address: kerwin.courtney@
epa.gov.
SUPPLEMENTARY INFORMATION:
Supporting documents which explain in
detail the information that the EPA will
be collecting are available in the public
docket for this ICR. The docket can be
viewed online at www.regulations.gov
or in person at the EPA Docket Center,
WJC West, Room 3334, 1301
Constitution Ave. NW., Washington,
DC. The telephone number for the
Docket Center is 202–566–1744. For
additional information about EPA’s
public docket, visit http://www.epa.gov/
dockets.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Agency’s commitment to improving
service delivery. Qualitative feedback
includes information that provides
useful insights on perceptions and
opinions, but are not statistical surveys
that yield quantitative results that can
be generalized to the population of
study. This feedback will provide
insights into customer or stakeholder
perceptions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication, training
or changes in operations might improve
delivery of products or services. These
collections will allow for ongoing,
collaborative and actionable
communications between the Agency
and its customers and stakeholders. It
will also allow feedback to contribute
directly to the improvement of program
management. The solicitation of
feedback will target areas such as:
Timeliness, appropriateness, accuracy
of information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions.
• The collections are voluntary.
• The collections are low-burden for
respondents and are low-cost for both
the respondents and the Federal
Government.
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies.
PO 00000
Frm 00019
Fmt 4703
Sfmt 4703
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future.
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained.
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency.
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions.
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Respondents/affected entities:
Individuals and Households; Businesses
and Organizations; State, Local or Tribal
Government.
Respondent’s obligation to respond:
Voluntary.
Estimated number of respondents:
120,000 (total).
Frequency of response: Once per
request.
Total estimated burden: 30,000 hours
(per year). Burden is defined at 5 CFR
1320.03(b).
Total estimated cost: $0 (per year),
includes $0 annualized capital or
operation & maintenance costs.
Changes in the estimates: There is
increase of 10,000 hours in the total
estimated respondent burden compared
with the ICR currently approved by
OMB. This increase in hours is due to
the increase in the use of surveys by the
Agency.
Courtney Kerwin,
Director, Regulatory Support Division.
[FR Doc. 2017–25162 Filed 11–20–17; 8:45 am]
BILLING CODE 6560–50–P
FEDERAL COMMUNICATIONS
COMMISSION
[DA 17–1086]
Temporary Lift of Filing Freeze on Full
Power and Class A Minor Modification
Applications That Expand a Station’s
Contour
Federal Communications
Commission.
ACTION: Notice.
AGENCY:
This document announces
that the Media Bureau is temporarily
lifting the freeze on filing minor
modification applications that expand
SUMMARY:
E:\FR\FM\21NON1.SGM
21NON1
Agencies
[Federal Register Volume 82, Number 223 (Tuesday, November 21, 2017)]
[Notices]
[Page 55362]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-25162]
[[Page 55362]]
-----------------------------------------------------------------------
ENVIRONMENTAL PROTECTION AGENCY
[EPA-HQ-OEI-2017-0380; FRL--9971-06-OEI]
Information Collection Request Submitted to OMB for Review and
Approval; Comment Request; Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery (Renewal)
AGENCY: Environmental Protection Agency (EPA).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Environmental Protection Agency has submitted an
information collection request (ICR), Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery (EPA ICR
No. 2434.75, OMB Control No. 2010-0042) to the Office of Management and
Budget (OMB) for review and approval in accordance with the Paperwork
Reduction Act. This is a proposed extension of the ICR, which is
currently approved through November 30, 2017. Public comments were
previously requested via the Federal Register (82 FR 33908) on July 21,
2017 during a 60-day comment period. This notice allows for an
additional 30 days for public comments. A fuller description of the ICR
is given below, including its estimated burden and cost to the public.
An agency may not conduct or sponsor and a person is not required to
respond to a collection of information unless it displays a currently
valid OMB control number.
DATES: Additional comments may be submitted on or before December 21,
2017.
ADDRESSES: Submit your comments, referencing Docket ID Number EPA-HQ-
OEI-2017-0380, to (1) EPA online using www.regulations.gov (our
preferred method), or by mail to: EPA Docket Center, Environmental
Protection Agency, Mail Code 28221T, 1200 Pennsylvania Ave. NW.,
Washington, DC 20460, and (2) OMB via email to
oira_submission@omb.eop.gov. Address comments to OMB Desk Officer for
EPA.
EPA's policy is that all comments received will be included in the
public docket without change including any personal information
provided, unless the comment includes profanity, threats, information
claimed to be Confidential Business Information (CBI) or other
information whose disclosure is restricted by statute.
FOR FURTHER INFORMATION CONTACT: Courtney Kerwin, Office of
Environmental Information, Regulatory Support Division, (2821T),
Environmental Protection Agency, 1200 Pennsylvania Ave. NW.,
Washington, DC 20460; telephone number: 202-566-1669; email address:
kerwin.courtney@epa.gov.
SUPPLEMENTARY INFORMATION: Supporting documents which explain in detail
the information that the EPA will be collecting are available in the
public docket for this ICR. The docket can be viewed online at
www.regulations.gov or in person at the EPA Docket Center, WJC West,
Room 3334, 1301 Constitution Ave. NW., Washington, DC. The telephone
number for the Docket Center is 202-566-1744. For additional
information about EPA's public docket, visit http://www.epa.gov/dockets.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Agency's commitment to
improving service delivery. Qualitative feedback includes information
that provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management. The solicitation of feedback will target areas
such as: Timeliness, appropriateness, accuracy of information,
courtesy, efficiency of service delivery, and resolution of issues with
service delivery. Responses will be assessed to plan and inform efforts
to improve or maintain the quality of service offered to the public.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions.
The collections are voluntary.
The collections are low-burden for respondents and are
low-cost for both the respondents and the Federal Government.
The collections are noncontroversial and do not raise
issues of concern to other Federal agencies.
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future.
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained.
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency.
Information gathered will not be used for the purpose of
substantially informing influential policy decisions.
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Respondents/affected entities: Individuals and Households;
Businesses and Organizations; State, Local or Tribal Government.
Respondent's obligation to respond: Voluntary.
Estimated number of respondents: 120,000 (total).
Frequency of response: Once per request.
Total estimated burden: 30,000 hours (per year). Burden is defined
at 5 CFR 1320.03(b).
Total estimated cost: $0 (per year), includes $0 annualized capital
or operation & maintenance costs.
Changes in the estimates: There is increase of 10,000 hours in the
total estimated respondent burden compared with the ICR currently
approved by OMB. This increase in hours is due to the increase in the
use of surveys by the Agency.
Courtney Kerwin,
Director, Regulatory Support Division.
[FR Doc. 2017-25162 Filed 11-20-17; 8:45 am]
BILLING CODE 6560-50-P