Proposed Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 52875-52876 [2017-24729]
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Federal Register / Vol. 82, No. 219 / Wednesday, November 15, 2017 / Notices
(3) Evaluate the quality, ability and
clarity of the information technology;
and
(4) Minimize the burden of the
information collection on those who
respond through the use of appropriate
automated, electronic, mechanical, or
other technological collection
techniques or other forms of information
technology.
All comments received in response to
this notice, including names and
addresses when provided, will be a
matter of public record. Comments will
be summarized and included in the
submission for Office of Management
and Budget Approval.
Steven J. Peterson,
Acting Administrator, Farm Service Agency.
[FR Doc. 2017–24652 Filed 11–14–17; 8:45 am]
BILLING CODE 3410–05–P
ARCHITECTURAL AND
TRANSPORTATION BARRIERS
COMPLIANCE BOARD
[Docket No. ATBCB–2017–0002]
Proposed Submission of Information
Collection for OMB Review; Comment
Request; Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery
Architectural and
Transportation Barriers Compliance
Board.
ACTION: 30-Day Notice and Request for
Comments.
AGENCY:
In accordance with the
Paperwork Reduction Act (PRA), the
Architectural and Transportation
Barriers Compliance Board (Access
Board) invites comment on the
proposed extension of its existing
generic clearance for the collection of
qualitative feedback on agency service
delivery, which expires in January 2018.
(OMB Control No. 3014–0011,
Expiration: Jan. 31, 2018). This
information collection was developed as
part of a Federal Government-wide
effort to streamline the process for
seeking feedback from the public on
service delivery. In August 2017, the
Access Board published a 60-day notice
soliciting public comment on the
proposed renewal of our generic
clearance of qualitative feedback. 82 FR
37421 (Aug. 10, 2017). No comments
were received. This notice, as required
by the PRA, provides an additional 30
days for public comment.
DATES: Submit comments by December
15, 2017.
ADDRESSES: You may submit comments
by any of the following methods:
sradovich on DSK3GMQ082PROD with NOTICES
SUMMARY:
VerDate Sep<11>2014
19:58 Nov 14, 2017
Jkt 244001
• Email: OIRA_submission@
omb.eop.gov. Include the OMB control
number (3014–011) in the subject line of
the message. Please also send a copy to
marshall@access-board.gov.
• Fax: 202–395–5806, Attn: OMB
Desk Officer for the U.S. Access Board.
Include the OMB control number (3014–
0011) in the subject line of the cover
page. Please also fax a copy to 202–272–
0081, Attn: Wendy Marshall.
• Mail: Office of Information and
Regulatory Affairs, Attention: OMB
Desk Officer for the U.S. Access Board,
Room 10235, 725 17th Street NW.,
Washington, DC 20503. Include in your
correspondence the OMB control
number (3014–0011). Please also send a
copy to Wendy Marshall, Office of
General Counsel, U.S. Access Board,
1331 F Street NW., Suite 1000,
Washington, DC 20004–1111.
FOR FURTHER INFORMATION CONTACT:
Wendy Marshall, Attorney Advisor,
Office of General Counsel, U.S. Access
Board, 1331 F Street NW., Suite 1000,
Washington, DC 20004–1111. Phone:
202–272–0043 (voice). Email: marshall@
access-board.gov.
SUPPLEMENTARY INFORMATION:
A. Background
Under the Paperwork Reduction Act
of 1995 (44 U.S.C. 3501 et seq.) (PRA)
and its implementing regulations (5 CFR
part 1320), Federal agencies must obtain
approval from OMB for each collection
of information they conduct or sponsor
(e.g., contractually-required information
collection by a third-party). ‘‘Collection
of information,’’ within the meaning of
the PRA, includes agency requests that
pose identical questions to, or impose
reporting or recordkeeping obligations
on, ten or more persons, regardless of
whether response to such request is
mandatory or voluntary. See 5 CFR
1320.3(c); see also 44 U.S.C. 3502(3).
Before seeking clearance from OMB,
agencies are generally required, among
other things, to publish both 60-day and
30-day notices in the Federal Register to
inform the public about proposed
extensions of previously-approved
information collection, and provide
opportunities for comment. See 44
U.S.C. 3506(c)(2)(A); 5 CFR 1320.8(d)(1).
In August 2017, the Access Board
published a 60-day notice related to the
proposed renewal of its generic
clearance; no comments were received.
The Access Board now publishes this
notice to allow an additional 30 days for
public comment.
B. Proposed Information Collection
Request
With this notice, the Access Board
provides notice of its intent to seek
PO 00000
Frm 00003
Fmt 4703
Sfmt 4703
52875
renewal of its existing generic clearance
for the collection of qualitative feedback
on agency service delivery. We
anticipate seeking OMB approval for
revisions to the type (and number) of
information collection activities relative
to our existing generic clearance that
expires in January 2018. Specifically,
the Access Board intends to seek an
increase in the number of approved
respondents (and burden hours) under
the generic clearance, primarily because
we expect to solicit feedback from
customers across a broader spectrum of
agency programs and services that relate
to technical assistance, training, and
other education and outreach initiatives.
To date, we have found the feedback
garnered through qualitative customer
satisfaction surveys (and similar
information collections) to be beneficial,
by providing useful insights in
experiences, perceptions, opinions, and
expectations regarding Access Board
services or focusing attention on areas
in need of improvement. We thus intend
to seek approval for expansion of our
current efforts to solicit qualitative
customer feedback by seeking input
from customers across a broader array of
agency programs and services. Online
surveys will be used unless the
customer contacts the agency by phone
for technical assistance or an individual
otherwise expresses a preference for
another survey format (i.e., fillable form
in portable document format or paper
survey). In addition, paper surveys may
be used to garner feedback from
participants at in-person trainings or
similar events.
OMB Control Number: 3014–0011.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Type of Review: Extension with
revisions.
Abstract: The proposed information
collection activity facilitates collection
of qualitative customer and stakeholder
feedback in an efficient, timely manner,
in accordance with the Federal
Government’s commitment to
improving service delivery. By
qualitative feedback we mean
information collections that provide
useful insights on perceptions and
opinions, but are not statistical surveys
that yield quantitative results that can
be generalized to the population of
study. This feedback will provide
insight into customer or stakeholder
perceptions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication,
training, or changes in operations might
improve delivery of services. These
collections will allow for ongoing,
E:\FR\FM\15NON1.SGM
15NON1
52876
Federal Register / Vol. 82, No. 219 / Wednesday, November 15, 2017 / Notices
collaborative, and actionable
communications between the Access
Board and its customers and
stakeholders.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results from
such quantitatively-inclined
information collections are likely to
have, such collections might still be
eligible for submission under another
type of other generic clearance.
Respondents/Affected Public:
Individuals and Households; Businesses
and Organizations; State, Local or Tribal
Government.
Burden Estimates: In the table below
(Table 1), the Access Board provides
estimates for the annual reporting
burden under this proposed information
collection. (The Access Board does not
anticipate incurring any capital or other
direct costs associated with this
information collection. Nor will there be
any costs to respondents, other than
their time.)
TABLE 1—ESTIMATED ANNUAL BURDEN HOURS
Number of
respondents
Type of collection
Average
response
time
(mins.)
Frequency
of response
(per year)
Total
burden
(hours)
Customer feedback survey: Training/Webinar ................................................
Customer feedback survey: Technical Assistance ..........................................
Customer feedback survey: Compliance & Enforcement ................................
1,200
2,700
40
1
1
1
6
3
4
120
135
3
Totals ........................................................................................................
3,940
n/a
n/a
258
(Note: Total burden hours per collection rounded to the nearest full hour.)
Request for Comment: The Access
Board seeks comment on any aspect of
the proposed renewal of our existing
generic clearance for the collection of
qualitative feedback on agency service
delivery, including (a) whether the
proposed collection of information is
necessary for the Access Board’s
performance; (b) the accuracy of the
estimated burden; (c) ways for the
Access Board to enhance the quality,
utility, and clarity of the information
collection; and (d) ways that the burden
could be minimized without reducing
the quality of the collected information.
David M. Capozzi,
Executive Director.
[FR Doc. 2017–24729 Filed 11–14–17; 8:45 am]
BILLING CODE 8150–01–P
COMMISSION ON CIVIL RIGHTS
sradovich on DSK3GMQ082PROD with NOTICES
Notice of Public Meeting of the
Louisiana Advisory Committee for a
Meeting To Hear Public Testimony
Regarding Civil Rights and Voter
Accessibility in the State
U.S. Commission on Civil
Rights.
ACTION: Announcement of meeting.
AGENCY:
Notice is hereby given,
pursuant to the provisions of the rules
and regulations of the U.S. Commission
on Civil Rights (Commission) and the
SUMMARY:
VerDate Sep<11>2014
19:58 Nov 14, 2017
Jkt 244001
Federal Advisory Committee Act that
the Illinois Advisory Committee
(Committee) will hold a meeting on
Wednesday, November 15, 2017, from
9:00a.m. to 1:00p.m. CST, for the
purpose of hearing public testimony
regarding civil rights and voter access in
the state.
DATES: The meeting will be held on
Wednesday, November 15, 2017, from
9:00 a.m. to 1:00 p.m. CST.
Location: Grambling State University,
School of Nursing Auditorium, One
Cole Street. Grambling, LA 71245.
FOR FURTHER INFORMATION CONTACT:
David Barreras, DFO, at dbarreras@
usccr.gov or 312–353–8311.
SUPPLEMENTARY INFORMATION: This
meeting is free and open to the public.
Persons with disabilities requiring
reasonable accommodations should
contact the Midwest Regional Office
prior to the meeting to make appropriate
arrangements. Members of the public
are invited to make statements during
an open comment period. In addition,
members of the public may submit
written comments; the comments must
be received in the regional office within
30 days following the meeting. Written
comments may be mailed to the
Midwestern Regional Office, U.S.
Commission on Civil Rights, 55 W.
Monroe St., Suite 410, Chicago, IL
60615. They may also be faxed to the
Commission at (312) 353–8324, or
emailed to Corrine Sanders at csanders@
PO 00000
Frm 00004
Fmt 4703
Sfmt 4703
usccr.gov. Persons who desire
additional information may contact the
Midwestern Regional Office at (312)
353–8311.
Records generated from this meeting
may be inspected and reproduced at the
Midwestern Regional Office, as they
become available, both before and after
the meeting. Records of the meeting will
be available via www.facadatabase.gov
under the Commission on Civil Rights,
Louisiana Advisory Committee link
(https://www.facadatabase.gov/
committee/meetings.aspx?cid=251).
Select ‘‘meeting details’’ and then
‘‘documents’’ to download. Persons
interested in the work of this Committee
are directed to the Commission’s Web
site, https://www.usccr.gov, or may
contact the Midwestern Regional Office
at the above email or street address.
Agenda
Opening Remarks and Introductions (9:00
a.m.–9:15 a.m.)
Panel 1: Legal and Academic Research on
Voting Rights (9:15 a.m.–10:30 a.m.)
Panel 2: Policy Makers/Community
Organizations/Non Proits (10:45 a.m.–
12:00 p.m.)
Open Forum (12:10 p.m.–1:00 p.m.)
Closing Remarks (1:00 p.m.)
Exceptional Circumstance: Pursuant
to 41 CFR 102–3.150, the notice for this
meeting is given less than 15 days prior
to the meeting because of the
exceptional circumstance of the
Committee working in support of the
E:\FR\FM\15NON1.SGM
15NON1
]]>Agencies
[Federal Register Volume 82, Number 219 (Wednesday, November 15, 2017)]
[Notices]
[Pages 52875-52876]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-24729]
=======================================================================
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ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD
[Docket No. ATBCB-2017-0002]
Proposed Submission of Information Collection for OMB Review;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Architectural and Transportation Barriers Compliance Board.
ACTION: 30-Day Notice and Request for Comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act (PRA), the
Architectural and Transportation Barriers Compliance Board (Access
Board) invites comment on the proposed extension of its existing
generic clearance for the collection of qualitative feedback on agency
service delivery, which expires in January 2018. (OMB Control No. 3014-
0011, Expiration: Jan. 31, 2018). This information collection was
developed as part of a Federal Government-wide effort to streamline the
process for seeking feedback from the public on service delivery. In
August 2017, the Access Board published a 60-day notice soliciting
public comment on the proposed renewal of our generic clearance of
qualitative feedback. 82 FR 37421 (Aug. 10, 2017). No comments were
received. This notice, as required by the PRA, provides an additional
30 days for public comment.
DATES: Submit comments by December 15, 2017.
ADDRESSES: You may submit comments by any of the following methods:
Email: OIRA_submission@omb.eop.gov. Include the OMB
control number (3014-011) in the subject line of the message. Please
also send a copy to board.gov">marshall@access-board.gov.
Fax: 202-395-5806, Attn: OMB Desk Officer for the U.S.
Access Board. Include the OMB control number (3014-0011) in the subject
line of the cover page. Please also fax a copy to 202-272-0081, Attn:
Wendy Marshall.
Mail: Office of Information and Regulatory Affairs,
Attention: OMB Desk Officer for the U.S. Access Board, Room 10235, 725
17th Street NW., Washington, DC 20503. Include in your correspondence
the OMB control number (3014-0011). Please also send a copy to Wendy
Marshall, Office of General Counsel, U.S. Access Board, 1331 F Street
NW., Suite 1000, Washington, DC 20004-1111.
FOR FURTHER INFORMATION CONTACT: Wendy Marshall, Attorney Advisor,
Office of General Counsel, U.S. Access Board, 1331 F Street NW., Suite
1000, Washington, DC 20004-1111. Phone: 202-272-0043 (voice). Email:
board.gov">marshall@access-board.gov.
SUPPLEMENTARY INFORMATION:
A. Background
Under the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.)
(PRA) and its implementing regulations (5 CFR part 1320), Federal
agencies must obtain approval from OMB for each collection of
information they conduct or sponsor (e.g., contractually-required
information collection by a third-party). ``Collection of
information,'' within the meaning of the PRA, includes agency requests
that pose identical questions to, or impose reporting or recordkeeping
obligations on, ten or more persons, regardless of whether response to
such request is mandatory or voluntary. See 5 CFR 1320.3(c); see also
44 U.S.C. 3502(3). Before seeking clearance from OMB, agencies are
generally required, among other things, to publish both 60-day and 30-
day notices in the Federal Register to inform the public about proposed
extensions of previously-approved information collection, and provide
opportunities for comment. See 44 U.S.C. 3506(c)(2)(A); 5 CFR
1320.8(d)(1). In August 2017, the Access Board published a 60-day
notice related to the proposed renewal of its generic clearance; no
comments were received. The Access Board now publishes this notice to
allow an additional 30 days for public comment.
B. Proposed Information Collection Request
With this notice, the Access Board provides notice of its intent to
seek renewal of its existing generic clearance for the collection of
qualitative feedback on agency service delivery. We anticipate seeking
OMB approval for revisions to the type (and number) of information
collection activities relative to our existing generic clearance that
expires in January 2018. Specifically, the Access Board intends to seek
an increase in the number of approved respondents (and burden hours)
under the generic clearance, primarily because we expect to solicit
feedback from customers across a broader spectrum of agency programs
and services that relate to technical assistance, training, and other
education and outreach initiatives. To date, we have found the feedback
garnered through qualitative customer satisfaction surveys (and similar
information collections) to be beneficial, by providing useful insights
in experiences, perceptions, opinions, and expectations regarding
Access Board services or focusing attention on areas in need of
improvement. We thus intend to seek approval for expansion of our
current efforts to solicit qualitative customer feedback by seeking
input from customers across a broader array of agency programs and
services. Online surveys will be used unless the customer contacts the
agency by phone for technical assistance or an individual otherwise
expresses a preference for another survey format (i.e., fillable form
in portable document format or paper survey). In addition, paper
surveys may be used to garner feedback from participants at in-person
trainings or similar events.
OMB Control Number: 3014-0011.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Type of Review: Extension with revisions.
Abstract: The proposed information collection activity facilitates
collection of qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Federal Government's
commitment to improving service delivery. By qualitative feedback we
mean information collections that provide useful insights on
perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insight into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training, or changes in operations might improve delivery of services.
These collections will allow for ongoing,
[[Page 52876]]
collaborative, and actionable communications between the Access Board
and its customers and stakeholders.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results from such
quantitatively-inclined information collections are likely to have,
such collections might still be eligible for submission under another
type of other generic clearance.
Respondents/Affected Public: Individuals and Households; Businesses
and Organizations; State, Local or Tribal Government.
Burden Estimates: In the table below (Table 1), the Access Board
provides estimates for the annual reporting burden under this proposed
information collection. (The Access Board does not anticipate incurring
any capital or other direct costs associated with this information
collection. Nor will there be any costs to respondents, other than
their time.)
Table 1--Estimated Annual Burden Hours
----------------------------------------------------------------------------------------------------------------
Frequency of Average
Type of collection Number of response (per response time Total burden
respondents year) (mins.) (hours)
----------------------------------------------------------------------------------------------------------------
Customer feedback survey: Training/Webinar...... 1,200 1 6 120
Customer feedback survey: Technical Assistance.. 2,700 1 3 135
Customer feedback survey: Compliance & 40 1 4 3
Enforcement....................................
---------------------------------------------------------------
Totals...................................... 3,940 n/a n/a 258
----------------------------------------------------------------------------------------------------------------
(Note: Total burden hours per collection rounded to the nearest full hour.)
Request for Comment: The Access Board seeks comment on any aspect
of the proposed renewal of our existing generic clearance for the
collection of qualitative feedback on agency service delivery,
including (a) whether the proposed collection of information is
necessary for the Access Board's performance; (b) the accuracy of the
estimated burden; (c) ways for the Access Board to enhance the quality,
utility, and clarity of the information collection; and (d) ways that
the burden could be minimized without reducing the quality of the
collected information.
David M. Capozzi,
Executive Director.
[FR Doc. 2017-24729 Filed 11-14-17; 8:45 am]
BILLING CODE 8150-01-P
