Address Quality Census Measurement and Assessment Process, 49123-49128 [2017-22962]
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Federal Register / Vol. 82, No. 204 / Tuesday, October 24, 2017 / Rules and Regulations
current rule amendment; therefore, VA
makes no changes to the rule based on
these comments.
this rule is exempt from the initial and
final regulatory flexibility analysis
requirements of sections 603 and 604.
Executive Orders 12866 and 13563
Executive Orders 12866 and 13563
direct agencies to assess the costs and
benefits of available regulatory
alternatives and, when regulation is
necessary, to select regulatory
approaches that maximize net benefits
(including potential economic,
environmental, public health and safety
effects, and other advantages;
distributive impacts; and equity).
Executive Order 13563 (Improving
Regulation and Regulatory Review)
emphasizes the importance of
quantifying both costs and benefits,
reducing costs, harmonizing rules, and
promoting flexibility. Executive Order
12866 (Regulatory Planning and
Review) defines a ‘‘significant
regulatory action,’’ which requires
review by the Office of Management and
Budget (OMB), as ‘‘any regulatory action
that is likely to result in a rule that may:
(1) Have an annual effect on the
economy of $100 million or more or
adversely affect in a material way the
economy, a sector of the economy,
productivity, competition, jobs, the
environment, public health or safety, or
state, local, or tribal governments or
communities; (2) Create a serious
inconsistency or otherwise interfere
with an action taken or planned by
another agency; (3) Materially alter the
budgetary impact of entitlements,
grants, user fees, or loan programs or the
rights and obligations of recipients
thereof; or (4) Raise novel legal or policy
issues arising out of legal mandates, the
President’s priorities, or the principles
set forth in this Executive Order.’’ The
economic, interagency, budgetary, legal,
and policy implications of this final rule
have been examined, and it has been
determined not to be a significant
regulatory action under Executive Order
12866.
Unfunded Mandates
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Paperwork Reduction Act
This final rule contains no provisions
constituting a collection of information
under the provisions of the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.).
Regulatory Flexibility Act
The Secretary hereby certifies that
this rule will not have a significant
economic impact on a substantial
number of small entities as they are
defined in the Regulatory Flexibility
Act, 5 U.S.C. 601–612. This rule will not
affect any small entities. Only VA
beneficiaries could be directly affected.
Therefore, pursuant to 5 U.S.C. 605(b),
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The Unfunded Mandates Reform Act
of 1995 requires, at 2 U.S.C. 1532, that
agencies prepare an assessment of
anticipated costs and benefits before
issuing any rule that may result in the
expenditure by state, local, and tribal
governments, in the aggregate, or by the
private sector, of $100 million or more
(adjusted annually for inflation) in any
year. This rule will have no such effect
on State, local, and tribal governments,
or on the private sector.
Catalog of Federal Domestic Assistance
The Catalog of Federal Domestic
Assistance program number and title
affected by this rule is 64.109, Veterans
Compensation for Service-Connected
Disability.
Signing Authority
The Secretary of Veterans Affairs, or
designee, approved this document and
authorized the undersigned to sign and
submit the document to the Office of the
Federal Register for publication
electronically as an official document of
the Department of Veterans Affairs. Gina
S. Farrisee, Deputy Chief of Staff,
Department of Veterans Affairs,
approved this document on September
25, 2017, for publication.
List of Subjects in 38 CFR Part 3
Administrative practice and
procedure, Claims, Disability benefits,
Veterans
The interim rule amending 38 CFR
part 3, published October 17, 2016, at 81
FR 71382, is adopted as final without
change.
Dated: September 25, 2017.
Jeffrey Martin,
Office Program Manager, Office of Regulation
Policy & Management, Office of the Secretary,
Department of Veterans Affairs.
[FR Doc. 2017–22970 Filed 10–23–17; 8:45 am]
BILLING CODE 8320–01–P
POSTAL SERVICE
39 CFR Part 111
Address Quality Census Measurement
and Assessment Process
Postal ServiceTM.
ACTION: Final rule.
AGENCY:
The Postal Service is revising
Mailing Standards of the United States
Postal Service, Domestic Mail Manual
(DMM®), to include a new method of
SUMMARY:
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Move Update verification and
assessment procedure for evaluating
address quality, the ‘‘Address Quality
Census Measurement and Assessment
Process.’’ This new procedure is
applicable to mailers who enter eligible
letter- and flat-size pieces of First-Class
Mail® and USPS Marketing MailTM that
meet the requirements for Basic or Full
Service mailings. In addition, the Postal
Service is extending no-fee Address
Correction Service (ACSTM) to mailers
who enter qualifying mailpieces.
DATES: Effective January 21, 2018.
FOR FURTHER INFORMATION CONTACT:
Heather Dyer, USPS Mail Entry, Phone:
(207) 482–7217, Email: heather.l.dyer@
usps.gov.
SUPPLEMENTARY INFORMATION: On June
30, 2017, the Postal Service filed a
notice of price adjustment with the
Postal Regulatory Commission (PRC)
seeking approval of price and
classification changes related to the
Address Quality Measurement and
Assessment Process, and the extension
of no-fee ACS to mailers who enter
qualifying mailpieces.
On August 23, 2017, the PRC
approved the price and classification
changes related to the Address Quality
Assessment and Measurement
Assessment Process, including the 0.5
percent error threshold, and Move
Update assessment charge. In addition,
the PRC approved extending no-fee ACS
to certain Basic automation and nonautomation mailpieces that are
submitted by qualifying mailers. The
prices approved by the PRC are
available under Docket Number R2017–
7 on the PRC’s Web site at www.prc.gov,
and these changes will take effect on
January 21, 2018. This final rule adopts
the conforming changes to the DMM,
which were previously noticed for
public comment in a proposed rule (79
FR 76930–76931) and two subsequent
revisions.
The Postal Service issued its first
revised proposed rule on July 6, 2016
(81 FR 43965–43971). Subsequently, on
February 27, 2017, the Postal Service
elected to issue a second, revised
proposed rule (82 FR 11871–11878) in
order to further clarify the proposal,
more thoroughly respond to mailer
comments, and clearly outline the ways
in which the proposal had changed
since the previous proposed rule. In
response, the Postal Service received
valuable feedback from the mailing
industry. Although the substance of the
Address Quality Census Measurement
and Assessment Process has not
changed since the proposed rule of
February 27, 2017, the Postal Service
has buttressed the level of detail
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provided on the mechanics of the
Address Quality Census Measurement
and Assessment Process in DMM
602.5.3, given that it now has obtained
regulatory approval.
The following subheadings are
intended to provide a snapshot of the
forthcoming Address Quality Census
Measurement and Assessment Process.
Terms
For purposes of clarification, the
Postal Service provides the following
definitions of several terms used in this
document:
D eDoc Submitter: The electronic
documentation (eDoc) Submitter is
determined using the Customer
Registration IDentifier (CRID) number
that is used to upload the eDoc to the
Postal Service for processing. The eDoc
submitter most often is the Mail
Preparer but can also be the Mail
Owner. All results of the Address
Quality Measurement will be displayed
on the scorecards for the eDoc Submitter
and Mail Owner; however, any
additional postage assessments will be
presented to the eDoc submitter.
D Legal Restraint: Mailers of FirstClass Mail pieces who assert that they
are restricted by law from incorporating
Postal Service change of address (COA)
information onto their mailpieces
without permission from addressees;
these mailers may request Postal Service
approval to meet the requirements for
Move Update by using the Legal
Restraint alternate method. Such
mailers must be able to clearly
demonstrate how the use of a primary
Move Update method would violate the
law. For details, consult Guide to Move
Update at: https://
beta.postalpro.usps.com/node/1116.
Pieces that meet the requirements for
the Legal Restraint method will be
excluded from the Mailer Scorecard and
the Address Quality Census
Measurement and Assessment Process,
as long as the mailpieces use the
appropriate CRID or Mailer IDentifier
(MID).
D Mailer: The term mailer within this
document encompasses Mail Owners,
Mail Preparers, and Mail Service
Providers (MSPs).
D Mailer Scorecard: This is an
electronic report that contains mail
quality measurements and assessments
on mailings over a calendar month for
Move Update, Full Service Intelligent
Mail, eInduction® and Seamless
Acceptance. The Scorecard is accessible
through the Business Customer Gateway
(BCG) and provides views for eDoc
submitters, MSPs, and Mail Owners.
D Non-qualifying Mailings: The nonqualifying mailpieces listed below will
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be excluded from the Address Quality
Census Measurement and Assessment
Process and the Mailer Scorecard:
• Mailpieces that are undeliverable
due to an address change that is
Temporary, Foreign, Moved Left No
Address (MLNA), and Box Closed No
Order (BCNO).
• Mailpieces that are priced as singlepiece.
• Mailpieces that qualify for the Legal
Restraint method.
• Mailpieces without the
documentation submitted electronically.
D Qualifying Mailings: An eDoc
submitter is eligible for the Address
Quality Census Measurement and
Assessment Process when at least one of
its mailings qualifies for Full Service in
a calendar month. Thereafter, when
mailers enter eligible mailings of letterand flat-size pieces of First-Class Mail
and USPS Marketing Mail that meet the
requirements for Basic or Full Service
mailings in a subsequent calendar
month, the Address Quality Census
Measurement and Assessment Process
will be used, if the postage statement
and supporting documentation are
submitted electronically and a unique
Intelligent Mail barcode (IMb®) is
included in the eDoc.
Summary of Industry Comments and
Postal Service Responses
The Postal Service appreciates all of
the comments that were provided by the
mailing industry in response to the
revised proposal of February 27, 2017.
These comments and replies can serve
as frequently asked questions (FAQs) to
help clarify the Address Quality Census
Measurement and Assessment Process.
The mailers’ comments and
corresponding Postal Service responses
are outlined as follows:
Mailer Comment
Mailers are unable to effectively
determine the success of the new
measurement and assessment process,
because the Postal Service has not
provided sufficient information (i.e.,
statistical analysis) regarding how the
error threshold will be set or modified.
Therefore, mailers are not confident that
mailings will be measured
appropriately. Additionally, the
determination of the assessment charge
is not clearly outlined. We feel that the
PRC should review both the proposed
assessment charge along with the error
threshold percentage and prior to the
Postal Service publishing a final rule,
then revisit the requirements of the
proposed rule in light of the
determinations made in that docket.
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USPS Response
As previously stated, on August 23,
2017, the PRC approved the 0.5 percent
error threshold and Move Update
assessment charge under the Address
Quality Census Measurement and
Assessment Process. The Postal Service
will implement the changes on January
21, 2018, which provides mailers nearly
five months to adopt a USPS-approved
Move Update method pursuant to the
Move Update standard. In addition, this
lead time will enable mailers to monitor
COA errors via the Mailer Scorecard
before the assessment process begins.
Mailer Comment
Why are mailers required to adhere to
specific approved Move Update
methods? If the USPS decides this is a
necessary requirement, can they enact
‘‘safe harbor’’ provisions that protect
mailers who are consistently meeting
the criteria for the Address Quality
Census Measurement and Assessment
Process from further liability resulting
from United States Postal Inspection
Service (USPIS) investigations?
USPS Response
The DMM provides that certain
commercial mailings must comply with
the Move Update standard, regardless of
whether the mail is verified for Move
Update compliance presently under the
Mail Evaluation Readability Lookup
Instrument (MERLIN®) method, or will
be subject to the Address Quality
Census Measurement and Assessment
Process when it takes effect on January
21, 2018. Failure to meet the Move
Update standard may result in an
additional postage assessment. The
purpose of the Move Update standard is
to correct mailpieces bearing an old
address for which the Postal Service has
a new address on record to help ensure
that such mailpieces reach their
intended recipients. Move Update
requirements aim to bring down the
incidence of UAA mail, which is costly
to both the Postal Service and its
customers.
As noted in the proposed rule of July
6, 2016, there are three USPS-approved
methods for satisfying the Move Update
requirement, and mailers must use one
of those approved methods unless a
USPS-approved alternate method is
used. There are two USPS-approved
alternative methods (99 Percent
Accuracy and Legal Restraint), which
are available under very limited
circumstances for mailers who enter
First-Class Mail. By contacting the USPS
National Customer Support Center
(NCSC), eligible mailers may apply for
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the following USPS-approved
alternative methods:
D 99 Percent Accuracy: This method
is available to mailers who enter FirstClass Mail and demonstrate that their
internal list management maintains
address quality at 99 percent or greater
accuracy for COAs. Mailpieces that meet
the criteria for the USPS-approved 99
Percent Accuracy method are subject to
the new Address Quality Census
Measurement and Assessment Process.
D Legal Restraint: This method is
available to mailers who enter FirstClass Mail and First-Class Mail Package
Service pieces and demonstrate that a
legal restriction prevents them from
updating their customer’s address
without direct contact from the
customer. Mailpieces that meet the
conditions of the USPS-approved Legal
Restraint method are excluded from the
Address Quality Census Measurement
and Assessment Process.
For more information related to Move
Update alternative methods, see the
Guide to Move Update at https://
postalpro.usps.com/node/1116.
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Mailer Comment
Why is the Postal Service measuring
compliance and applying assessments at
the eDoc submitter and CRID level
rather than at the Mail Owner level? The
Postal Service requires by/for and Mail
Owner information with all eDoc for
Full Service mailings, which means that
they have the necessary information to
determine the Mail Owners with whom
any identified address quality errors are
associated. Therefore, Mail Owners with
less volume are concerned that they will
be overshadowed by larger Mail Owners
who dominate the MSP’s volume.
USPS Response
The Postal Service will measure
compliance and apply assessments at
the eDoc submitter and CRID level,
because it is the eDoc submitter who
submits the mail to the Postal Service;
this allows USPS to remain consistent
with the current verification process. As
previously stated in the proposed rule of
February 27, 2017, the Postal Service is
providing specific data to assist eDoc
submitters with identifying the Mail
Owners who exceed the Census error
threshold and contribute to the
assessment charge. These data are
provided throughout the calendar
month to allow eDoc submitters and
Mail Owners to discuss assessments
before and during the 10-day mailer
review period.
Mailer Comment
It would be beneficial if USPS would
provide sufficient notice to eDoc
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submitters who are at risk of losing free
ACS so that they can take action to
avoid disruption and continue to use
the program.
USPS Response
Once the extension of the no-fee ACS
proposal takes effect on January 21,
2018, the Postal Service will monitor
Full Service compliance for these
mailers on a quarterly basis. If a mailer’s
average Full Service volume drops
below the 95 percent threshold for a
given quarter, that mailer will receive a
notification of its removal from
receiving no-fee ACS in the next billing
cycle.
Mailer Comment
How many locations, if any, will still
be using MERLIN once this new
Address Quality Census Measurement
and Assessment Process is
implemented? What is the transition
plan to convert any remaining MERLIN
sites?
USPS Response
As stated in the proposed rule of
February 27, 2017, upon
implementation of the Address Quality
Census Measurement and Assessment
Process, the MERLIN Move Update
verification process will terminate for
all sites.
Mailer Comment
When the new Address Quality
Census Measurement and Assessment
Process becomes effective, will USPIS,
USPS, and mailers all be using the exact
same, transparent Move Update
compliance data for proof of Move
Update compliance?
USPS Response
All mailings using postage prices that
require compliance with the Move
Update standard, regardless of whether
they qualify for verification under the
Address Quality Census Measurement
and Assessment Process, may be subject
to a separate assessment in the event
that they do not comply with the Move
Update standard pursuant to DMM
602.5. A mailer has not complied with
the Move Update standard if a USPSapproved Move Update method (DMM
602.5.2) was not used to update the
mailer’s address list with correct
addresses (unless the mail bears an
alternative address format under DMM
602.3). In those circumstances, the
mailer did not qualify for the Presort or
Automation price claimed on the
postage statement or eDoc. The separate
assessment could be applied to every
mailpiece in a mailing for which the
mailer did not comply with the Move
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update standard, and would be limited
to the difference between the postage
previously paid (including the Move
Update assessment charge, if applicable)
and the applicable First-Class Mail
single-piece price.
Mailer Comment
The Postal Service should further
clarify how it will reconcile different
results from NCOALink, MPE NCOALink,
and ACS. Those systems do not always
return the same results.
USPS Response
As clarified in the proposed rule of
February 27, 2017, the COA data for
NCOALink and ACS are from the same
source, the moving customer, and are in
sync. If the mailer has a record with a
name or address that cannot be matched
to the addressee’s COA request, the
update may not be provided via
NCOALink but may be available through
ACS. These scenarios are encompassed
within the threshold.
Mailer Comment
We disagree with the 95 percent Full
Service threshold required to access the
free ACS data. When free ACS data for
non-Full Service mail was proposed
several years ago, USPS representatives
promised to provide free ACS for the
non-Full Service portion of all Full
Service mailings. Additionally, the
proposed threshold is applied to a MSP
vs. the actual mail owner, which may
result in a Mail Owner losing out on
ACS data through no fault and no
control of their own.
USPS Response
In order to further encourage the
adoption of Full Service and to increase
the number of mailers who receive
address quality information, the Postal
Service is extending no-fee ACS to
mailers who enter qualifying Basic
automation and non-automation
mailpieces that meet the criteria of the
Address Quality Census Measurement
and Assessment Process and to mailers
who meet a Full Service threshold of 95
percent along with other requirements.
As consistent with all other program
measurements, this is determined at the
eDoc submitter and CRID level.
Mailer Comment
When the new process is
implemented, the Federal Register
indicated that all mail would be
scanned through the MPE and not just
randomly sampled. Therefore, if the
Move Update percentage falls below the
threshold, will any charges be assessed
at the time of the mailing like it’s
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currently done or will the penalties
simply be assessed on the scorecard?
USPS Response
Effective January 21, 2018, mailings
will no longer be assessed at the time of
mailing. For qualifying mailers all
mailpieces will be measured and
aggregated across a calendar month, and
any mailpieces exceeding the threshold
will be assessed under the new Address
Quality Census Measurement and
Assessment Process.
Mailer Comment
When an address list is processed
through a third-party, USPS-licensed
software system and the USPS later
determines that the mail is UAA with
corresponding COA information is on
file, the COA error should be charged
against the software vendor. Such errors
should be tracked, reported by the
software vendor, and be a factor in the
renewal of a software vendor’s
certification. This would allow mailers
to make informed decisions regarding
the accuracy of the software vendor and
put responsibility for the software
accuracy and COA errors where it
belongs.
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USPS Response
NCOALink Software Developers are
responsible for programming NCOALink
Software so that it adheres to specific
USPS performance requirements for
name and address matching rules.
Developers are tested on a periodic
bases using an NCOALink test address
file similar to the one for CASS/MASS
certification. The Postal Service is
providing specific data to mailers to
assist with identifying errors exceeding
the established threshold and
contributing to the assessment fee.
Mailers who submit eDoc are
encouraged to use this data to identify
root causes for failures and related fees.
The Postal Service is providing specific
data to mailers to assist with identifying
errors that exceed the established
threshold and contribute to the
assessment fee. Mailers who submit
eDoc are encouraged to use this data to
identify root causes for failures and
related fees.
Mailer Comment
The Postal Service should provide
additional detail with respect to the
appeals process. The revised proposed
rule references the Guide to Postage
Assessments, but does not provide
specific guidance on the type of
information that the Postal Service
would require to rescind or revise an
assessment or audit result. Further
certainty in this area would help
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Mailers, MSPs, and the Postal Service
by setting clear advance guidelines as to
what would be considered reasonable
and acceptable evidence when
appealing an assessment.
USPS Response
As in the past, the Postal Service will
continue to work with mailers in
relations to the appeal process, fee
assessments, and to obtain supporting
documentation. For example, if a mailer
is using NCOALink to update addresses,
a summary/acknowledgement report
could be provided to show that
NCOALink was performed on the
mailpieces.
Address Quality Census Measurement
and Assessment Process Overview
The Postal Service will replace the
existing MERLIN Move Update
verification process with the Address
Quality Census Measurement and
Assessment Process on January 21,
2018. In other words, MERLIN Move
Update verification will terminate upon
implementation of the Address Quality
Census Measurement and Assessment
Process. The new method will apply to
First-Class Mail and USPS Marketing
Mail letter- and flat-size pieces that
meet the requirements for Basic and
Full Service mailings.
Once the Address Quality Census
Measurement and Assessment Process is
in place, mailers will still be required to
document Move Update compliance
methods on a postage statement,
mail.dat, or mail.xml. Documents
demonstrating the method used should
be available upon request by the Postal
Service.
Mailers who enter Periodicals will be
provided with address quality data, but
Periodicals mailpieces will not be
verified under the Address Quality
Census Measurement and Assessment
Process. The Postal Service is
emphasizing that the Move Update
standards in DMM 602.5 do apply to
Periodicals, because the proposed rule
published on February 27, 2017 (82 FR
11871–11878) inaccurately stated that
Periodicals are not subject to the Move
Update standard.
The Address Quality Census
Measurement and Assessment Process
will generate several benefits, including
enhanced mailing visibility and
improved mail quality metrics on all
mailings entered within a calendar
month, rather than sampled mailings.
Under the Address Quality Census
Measurement and Assessment Process,
qualifying mailpieces within a calendar
month will be measured according to
the following process:
D Mailpieces will be scanned on MPE.
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D Address information captured from
mailpieces identified as UAA will be
evaluated to determine if COA
information is on file.
D The address information for
mailpieces matching an active COA will
be sent electronically to NCSC.
D NCSC will forward COA
information to the Address Quality
Census Measurement and Assessment
Process for evaluation.
D Move Update validations will be
performed by comparing the MID +
Serial Number of the IMb from the COArelated mailpiece data. If the COA is
between 95 days and 18 months old,
and the address has not been updated,
then a COA error for the associated IMb
will be logged and allocated under the
CRID of the eDoc submitter.
D All qualifying mailpieces entered by
an eDoc submitter in a calendar month
are subject to the proposed error
threshold for the Address Quality
Census Measurement and Assessment
Process. The error threshold is 0.5
percent.
D The Move Update Assessment
Charge is assessed by Postal Service to
the relevant eDoc submitter at the CRID
level for each mailpiece with a COA
percentage that exceeds the error
threshold.
D The data will be collected and
reported on the Mailer Scorecard under
the eDoc submitter CRID.
Move Update Assessment Charge
When the ratio of qualifying
mailpieces with COA errors to total
qualifying mailpieces submitted in the
calendar month by the eDoc submitter
exceeds the Address Quality Census
Measurement and Assessment Process
error threshold, the Move Update
assessment charge will apply to the
mailpieces with COA errors above the
threshold.
Mailer Scorecard
The Mailer Scorecard is currently
available to mailers, and provides data
that allow mailers to gauge address
quality on their mailpieces. Mailers will
be charged only for mailpieces above
the errors threshold.
Criteria
Mailers will be verified under the
Address Quality Census Measurement
and Assessment Process when they:
D Have submitted any mailpieces as
Full Service in the current month or any
previous month.
D Use a unique Basic or Full Service
IMb on mailings of letter- and flat-size
pieces for First-Class Mail and USPS
Marketing Mail.
D Use eDoc to submit mailing
information.
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Specifications
The Postal Service has retained the
proposed specifications for assessing
address quality. Once the Postal Service
implements the proposed process,
address quality will be measured as
follows:
D Analysis will be performed on all
pieces in the mailing, rather than on a
sample.
D The assessment will be determined
by the number of COA errors in a
calendar month, divided by the total
number of pieces mailed that were
subject to analysis. The resulting
percentage will be compared to the
Address Quality Census Measurement
and Assessment Process error threshold
of 0.5 percent.
D There are a number of exclusions to
the measurement and assessment
process. Generally, mailpieces with
addresses that have the following COA
characteristics will not be included in
the assessment: Temporary moves,
MLNA, BCNO, and COA data for foreign
addresses.
D Mailpieces authorized for the Legal
Restraint alternate Move Update method
(See Guide to Move Update) will be
excluded.
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Mailpiece Results
Once qualifying mailings are
processed on MPE, the data from
mailpieces will be reconciled with
eDoc. These results will be available on
the BCG and displayed on the Electronic
Verification tab of the Mailer Scorecard,
which will be easily accessible at
https://gateway.usps.com/eAdmin/view/
signin. Mailers will be able to review the
Mailer Scorecard and corresponding
detailed reports to identify any
anomalies or issues.
To resolve Mailer Scorecard
irregularities, mailers should contact the
PostalOne! Help Desk at 800–522–9085
or their local Business Mail Entry Unit
(BMEU).
Address Change Service and Correction
Notifications
The Postal Service will extend no-fee
Full Service ACS to qualifying Basic
automation and non-automation
mailpieces for mailers who enter at least
95 percent of their mail as Full Service
in a calendar month.
The Basic mailpieces must be
prepared as follows:
D Bear a unique IMb printed on the
mailpiece.
D Include a Full Service ACS or
OneCode ACS® STID in the IMb.
D Include the unique IMb in eDoc.
D Be sent by an eDoc submitter
providing accurate By/For identification
in eDoc.
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As clarification, if mailers meet the 95
percent threshold during a calendar
month, they will be enrolled to receive
free Full Service ACS for all Basic
automation and non-automation
mailpieces in the following month. The
Postal Service will monitor Full Service
compliance for these mailers on a
quarterly basis. If an enrolled mailer’s
average Full Service volume dropped
below the 95 percent threshold for a
given quarter, that mailer will receive
notification of its removal from
receiving free ACS in the next billing
cycle. If the 95 percent threshold is met
in a subsequent month, the removed
mailer will be re-enrolled to receive free
Full Service ACS for Basic automation
and non-automation mailpieces for the
next billing cycle.
Address change information will be
provided through Full Service ACS
feedback to the Mail Owner identified
in eDoc or its delegate. ACS information
will continue to be distributed through
SingleSource to the Mail Owner
identified in the IMb or its delegate.
Regarding Periodicals, mailers who
enter mailings of Full Service
Periodicals will no longer be required to
receive and pay for manual address
corrections when a Full Service ACS
STID is used. However, these mailers
may elect to receive and pay for manual
address correction notifications by
including the appropriate STID within
the IMb.
List of Subjects in 39 CFR Part 111
Administrative practice and
procedure, Postal Service.
The Postal Service adopts the
following changes to Mailing Standards
of the United States Postal Service,
Domestic Mail Manual (DMM),
incorporated by reference in the Code of
Federal Regulations. See 39 CFR 111.1.
Accordingly, 39 CFR part 111 is
amended as follows:
PART 111—[AMENDED]
1. The authority citation for 39 CFR
part 111 continues to read as follows:
■
Authority: 5 U.S.C. 552(a); 13 U.S.C. 301–
307; 18 U.S.C. 1692–1737; 39 U.S.C. 101,
401, 403, 404, 414, 416, 3001–3011, 3201–
3219, 3403–3406, 3621, 3622, 3626, 3632,
3633, and 5001.
2. Revise the following sections of
Mailing Standards of the United States
Postal Service, Domestic Mail Manual
(DMM), as follows:
■
Mailing Standards of the United States
Postal Service, Domestic Mail Manual
(DMM)
*
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507
Mailer Services
1.0
Treatment of Mail
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49127
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1.5 Treatment for Ancillary Services
by Class of Mail
*
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1.5.2
*
*
*
Periodicals
*
*
*
*
*
[Revise 507.1.5.2c by changing the
last word of the sentence to ‘‘received’’
as follows:]
c. Address correction service is
mandatory for all Periodicals
publications, and the address correction
service fee must be paid for each notice
received.
*
*
*
*
*
4.0
Address Correction Services
*
*
4.2
Address Change Service (ACS)
*
*
4.2.2
*
*
*
*
*
*
Service Options
[Revise 507.4.2.2 by modifying the
introductory sentence and adding a new
item ‘‘d’’ as follows:]
ACS offers four levels of service, as
follows:
*
*
*
*
*
d. A Full Service option available to
mailings of First-Class Mail automation
cards, letters, and flats; USPS Marketing
Mail automation letters and flats; USPS
Marketing Mail Carrier Route, High
Density, and Saturation letters;
Periodicals Outside County barcoded or
Carrier Route letters and flats;
Periodicals In-County automation or
Carrier Route letters and flats; and
Bound Printed Matter Presorted, nonDDU barcoded flats. Mailers who
present at least 95 percent of their
eligible First-Class Mail and USPS
Marketing Mail volume as Full Service
in a calendar month would receive
electronic address correction notices for
their qualifying Basic automation and
non-automation First-Class Mail and
USPS Marketing Mail pieces, at the
address correction fee for pieces eligible
for the Full Service Intelligent Mail
option as described in DMM 705.23.0
for future billing cycles. The Basic FirstClass Mail and USPS Marketing Mail
mailpieces must:
1. Bear a unique IMb printed on the
mailpiece;
2. Include a Full Service or OneCode
ACS STID in the IMb;
3. Include the unique IMb in eDoc;
4. Be sent by an eDoc submitter
providing accurate Mail Owner
identification in eDoc, and;
E:\FR\FM\24OCR1.SGM
24OCR1
49128
Federal Register / Vol. 82, No. 204 / Tuesday, October 24, 2017 / Rules and Regulations
5. Be sent by an eDoc submitter
maintaining 95 percent Full Service
compliance to remain eligible for this
service and undergo periodic Postal
Service re-evaluation.
*
*
*
*
*
4.2.8 Address Correction Service Fee
[Revise 507.4.2.8 by deleting the old
language and replacing with new
language as follows:]
ACS fees would be assessed as
follows:
a. The applicable fee for address
correction is charged for each separate
notification of address correction or the
reason for nondelivery provided, unless
an exception applies.
b. Once the ACS fee charges have
been invoiced, any unpaid fees for the
prior invoice cycle (month) would be
assessed an annual administrative fee of
10 percent for the overdue amount.
c. Mailers who present at least 95
percent of their eligible First-Class Mail
and USPS Marketing Mail volume as
Full Service in a calendar month would
receive electronic address correction
notices for their qualifying Basic
automation and non-automation FirstClass Mail and USPS Marketing Mail
mailpieces, as specified in 4.2.2. The
electronic address correction notices are
charged at the applicable Full Service
address correction fee for all future
billing cycles.
*
*
*
*
*
600 Basic Mailing Standards for All
Mailing Services
*
*
602
Addressing
*
*
*
5.0
Move Update Standards
*
*
*
*
*
*
*
*
*
[Revise 602.5.3 by deleting former
contents and replacing with new title
and contents as follows:]
pmangrum on DSK3GDR082PROD with RULES
*
5.3 Move Update Verification
Mailers who submit any Full Service
volume in a calendar month will be
verified pursuant to the Address Quality
Census Measurement and Assessment
Process beginning in the next calendar
month. First-Class Mail and USPS
Marketing Mail letter and flat-size
mailpieces with addresses that have not
been updated in accordance with the
Move Update Standard will be subject
to the Move Update assessment charge,
if submitted via eDoc with unique Basic
or Full Service IMbs. The Move Update
assessment charge will be assessed if:
a. The percent of all qualifying
mailpieces submitted in a calendar
month that have a COA error is greater
VerDate Sep<11>2014
15:12 Oct 23, 2017
Jkt 244001
than the 0.5 percent error threshold, as
determined by an analysis of the data
captured by mail processing equipment.
b. Each mailpiece with addresses
containing COA errors in excess of the
error threshold will be assessed the
Move Update assessment charge.
c. Supporting details are described in
Publication 685, Publication for
Streamlined Mail Acceptance for Letters
and Flats, available at
www.postalpro.usps.com.
[Revise 602.5.4 as follows:]
5.4
The mailer’s signature on the postage
statement or electronic confirmation
during eDoc submission certifies that
the Move Update standard has been met
for the address records including each
address in the corresponding mailing
presented to the USPS.
*
*
*
*
*
Special Standards
*
*
*
*
*
705 Advanced Preparation and
Special Postage Payment Systems
*
*
23.0
*
*
*
Full Service Automation Option
*
23.5
*
*
*
*
*
Additional Standards
*
23.5.2
*
*
Address Correction Notices
*
*
*
*
[Revise 705.23.5.2a as follows:]
a. Address correction notices would
be provided at the applicable Full
Service address correction fee for letters
and flats eligible for the Full Service
option, except for USPS Marketing Mail
ECR flats, BPM flats dropshipped to
DDUs, or BPM carrier route flats.
Mailers who present at least 95 percent
of their eligible First-Class Mail and
USPS Marketing Mail volume as Full
Service in a calendar month would
receive electronic address correction
notices for their qualifying Basic
automation and non-automation FirstClass Mail and USPS Marketing
mailpieces charged at the applicable
Full Service address correction fee for
future billing cycles. The Basic
automation and non-automation FirstClass Mail and USPS Marketing Mail
mailpieces must:
1. Bear a unique IMb printed on the
mailpiece.
2. Include a Full Service or OneCode
ACS STID in the IMb.
3. Include the unique IMb in eDoc.
4. Be sent by an eDoc submitter
providing accurate Mail Owner
identification in eDoc.
PO 00000
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Sfmt 4700
[FR Doc. 2017–22962 Filed 10–23–17; 8:45 am]
ENVIRONMENTAL PROTECTION
AGENCY
40 CFR Part 52
[EPA–R03–OAR–2017–0342; FRL–9969–83–
Region 3]
Approval and Promulgation of Air
Quality Implementation Plans;
Pennsylvania; Pennsylvania’s
Adoption of Control Techniques
Guidelines for Automobile and LightDuty Truck Assembly Coatings
Environmental Protection
Agency (EPA).
ACTION: Direct final rule.
AGENCY:
The Environmental Protection
Agency (EPA) is taking direct final
action to approve a revision to the
Commonwealth of Pennsylvania’s state
implementation plan (SIP). The revision
includes the addition to the SIP of
amendments to the Pennsylvania
Department of Environmental
Protection’s (PADEP) regulations and
addresses the requirement to adopt
reasonably available control technology
(RACT) for sources covered by EPA’s
control techniques guidelines (CTG)
standards for automobile and light-duty
assembly coatings. This action is being
taken under the Clean Air Act (CAA).
DATES: This rule is effective on
December 26, 2017 without further
notice, unless EPA receives adverse
written comment by November 24,
2017. If EPA receives such comments, it
will publish a timely withdrawal of the
direct final rule in the Federal Register
and inform the public that the rule will
not take effect.
ADDRESSES: Submit your comments,
identified by Docket ID No. EPA–R03–
OAR–2017–0342 at https://
www.regulations.gov, or via email to
stahl.cynthia@epa.gov. For comments
submitted at Regulations.gov, follow the
online instructions for submitting
comments. Once submitted, comments
cannot be edited or removed from
SUMMARY:
*
*
Stanley F. Mires,
Attorney, Federal Compliance.
BILLING CODE 7710–12–P
Mailer Certification
700
5. Be sent by an eDoc submitter
maintaining 95 percent Full Service
compliance to remain eligible for this
service and undergo periodic USPS reevaluation.
*
*
*
*
*
We will publish an appropriate
amendment to 39 CFR part 111 to reflect
these changes.
E:\FR\FM\24OCR1.SGM
24OCR1
Agencies
[Federal Register Volume 82, Number 204 (Tuesday, October 24, 2017)]
[Rules and Regulations]
[Pages 49123-49128]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-22962]
=======================================================================
-----------------------------------------------------------------------
POSTAL SERVICE
39 CFR Part 111
Address Quality Census Measurement and Assessment Process
AGENCY: Postal ServiceTM.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: The Postal Service is revising Mailing Standards of the United
States Postal Service, Domestic Mail Manual (DMM[supreg]), to include a
new method of Move Update verification and assessment procedure for
evaluating address quality, the ``Address Quality Census Measurement
and Assessment Process.'' This new procedure is applicable to mailers
who enter eligible letter- and flat-size pieces of First-Class
Mail[supreg] and USPS Marketing MailTM that meet the
requirements for Basic or Full Service mailings. In addition, the
Postal Service is extending no-fee Address Correction Service
(ACSTM) to mailers who enter qualifying mailpieces.
DATES: Effective January 21, 2018.
FOR FURTHER INFORMATION CONTACT: Heather Dyer, USPS Mail Entry, Phone:
(207) 482-7217, Email: [email protected].
SUPPLEMENTARY INFORMATION: On June 30, 2017, the Postal Service filed a
notice of price adjustment with the Postal Regulatory Commission (PRC)
seeking approval of price and classification changes related to the
Address Quality Measurement and Assessment Process, and the extension
of no-fee ACS to mailers who enter qualifying mailpieces.
On August 23, 2017, the PRC approved the price and classification
changes related to the Address Quality Assessment and Measurement
Assessment Process, including the 0.5 percent error threshold, and Move
Update assessment charge. In addition, the PRC approved extending no-
fee ACS to certain Basic automation and non-automation mailpieces that
are submitted by qualifying mailers. The prices approved by the PRC are
available under Docket Number R2017-7 on the PRC's Web site at
www.prc.gov, and these changes will take effect on January 21, 2018.
This final rule adopts the conforming changes to the DMM, which were
previously noticed for public comment in a proposed rule (79 FR 76930-
76931) and two subsequent revisions.
The Postal Service issued its first revised proposed rule on July
6, 2016 (81 FR 43965-43971). Subsequently, on February 27, 2017, the
Postal Service elected to issue a second, revised proposed rule (82 FR
11871-11878) in order to further clarify the proposal, more thoroughly
respond to mailer comments, and clearly outline the ways in which the
proposal had changed since the previous proposed rule. In response, the
Postal Service received valuable feedback from the mailing industry.
Although the substance of the Address Quality Census Measurement and
Assessment Process has not changed since the proposed rule of February
27, 2017, the Postal Service has buttressed the level of detail
[[Page 49124]]
provided on the mechanics of the Address Quality Census Measurement and
Assessment Process in DMM 602.5.3, given that it now has obtained
regulatory approval.
The following subheadings are intended to provide a snapshot of the
forthcoming Address Quality Census Measurement and Assessment Process.
Terms
For purposes of clarification, the Postal Service provides the
following definitions of several terms used in this document:
[ssquf] eDoc Submitter: The electronic documentation (eDoc)
Submitter is determined using the Customer Registration IDentifier
(CRID) number that is used to upload the eDoc to the Postal Service for
processing. The eDoc submitter most often is the Mail Preparer but can
also be the Mail Owner. All results of the Address Quality Measurement
will be displayed on the scorecards for the eDoc Submitter and Mail
Owner; however, any additional postage assessments will be presented to
the eDoc submitter.
[ssquf] Legal Restraint: Mailers of First-Class Mail pieces who
assert that they are restricted by law from incorporating Postal
Service change of address (COA) information onto their mailpieces
without permission from addressees; these mailers may request Postal
Service approval to meet the requirements for Move Update by using the
Legal Restraint alternate method. Such mailers must be able to clearly
demonstrate how the use of a primary Move Update method would violate
the law. For details, consult Guide to Move Update at: https://beta.postalpro.usps.com/node/1116. Pieces that meet the requirements
for the Legal Restraint method will be excluded from the Mailer
Scorecard and the Address Quality Census Measurement and Assessment
Process, as long as the mailpieces use the appropriate CRID or Mailer
IDentifier (MID).
[ssquf] Mailer: The term mailer within this document encompasses
Mail Owners, Mail Preparers, and Mail Service Providers (MSPs).
[ssquf] Mailer Scorecard: This is an electronic report that
contains mail quality measurements and assessments on mailings over a
calendar month for Move Update, Full Service Intelligent Mail,
eInduction[supreg] and Seamless Acceptance. The Scorecard is accessible
through the Business Customer Gateway (BCG) and provides views for eDoc
submitters, MSPs, and Mail Owners.
[ssquf] Non-qualifying Mailings: The non-qualifying mailpieces
listed below will be excluded from the Address Quality Census
Measurement and Assessment Process and the Mailer Scorecard:
Mailpieces that are undeliverable due to an address change
that is Temporary, Foreign, Moved Left No Address (MLNA), and Box
Closed No Order (BCNO).
Mailpieces that are priced as single-piece.
Mailpieces that qualify for the Legal Restraint method.
Mailpieces without the documentation submitted
electronically.
[ssquf] Qualifying Mailings: An eDoc submitter is eligible for the
Address Quality Census Measurement and Assessment Process when at least
one of its mailings qualifies for Full Service in a calendar month.
Thereafter, when mailers enter eligible mailings of letter- and flat-
size pieces of First-Class Mail and USPS Marketing Mail that meet the
requirements for Basic or Full Service mailings in a subsequent
calendar month, the Address Quality Census Measurement and Assessment
Process will be used, if the postage statement and supporting
documentation are submitted electronically and a unique Intelligent
Mail barcode (IMb[supreg]) is included in the eDoc.
Summary of Industry Comments and Postal Service Responses
The Postal Service appreciates all of the comments that were
provided by the mailing industry in response to the revised proposal of
February 27, 2017. These comments and replies can serve as frequently
asked questions (FAQs) to help clarify the Address Quality Census
Measurement and Assessment Process. The mailers' comments and
corresponding Postal Service responses are outlined as follows:
Mailer Comment
Mailers are unable to effectively determine the success of the new
measurement and assessment process, because the Postal Service has not
provided sufficient information (i.e., statistical analysis) regarding
how the error threshold will be set or modified. Therefore, mailers are
not confident that mailings will be measured appropriately.
Additionally, the determination of the assessment charge is not clearly
outlined. We feel that the PRC should review both the proposed
assessment charge along with the error threshold percentage and prior
to the Postal Service publishing a final rule, then revisit the
requirements of the proposed rule in light of the determinations made
in that docket.
USPS Response
As previously stated, on August 23, 2017, the PRC approved the 0.5
percent error threshold and Move Update assessment charge under the
Address Quality Census Measurement and Assessment Process. The Postal
Service will implement the changes on January 21, 2018, which provides
mailers nearly five months to adopt a USPS-approved Move Update method
pursuant to the Move Update standard. In addition, this lead time will
enable mailers to monitor COA errors via the Mailer Scorecard before
the assessment process begins.
Mailer Comment
Why are mailers required to adhere to specific approved Move Update
methods? If the USPS decides this is a necessary requirement, can they
enact ``safe harbor'' provisions that protect mailers who are
consistently meeting the criteria for the Address Quality Census
Measurement and Assessment Process from further liability resulting
from United States Postal Inspection Service (USPIS) investigations?
USPS Response
The DMM provides that certain commercial mailings must comply with
the Move Update standard, regardless of whether the mail is verified
for Move Update compliance presently under the Mail Evaluation
Readability Lookup Instrument (MERLIN[supreg]) method, or will be
subject to the Address Quality Census Measurement and Assessment
Process when it takes effect on January 21, 2018. Failure to meet the
Move Update standard may result in an additional postage assessment.
The purpose of the Move Update standard is to correct mailpieces
bearing an old address for which the Postal Service has a new address
on record to help ensure that such mailpieces reach their intended
recipients. Move Update requirements aim to bring down the incidence of
UAA mail, which is costly to both the Postal Service and its customers.
As noted in the proposed rule of July 6, 2016, there are three
USPS-approved methods for satisfying the Move Update requirement, and
mailers must use one of those approved methods unless a USPS-approved
alternate method is used. There are two USPS-approved alternative
methods (99 Percent Accuracy and Legal Restraint), which are available
under very limited circumstances for mailers who enter First-Class
Mail. By contacting the USPS National Customer Support Center (NCSC),
eligible mailers may apply for
[[Page 49125]]
the following USPS-approved alternative methods:
[ssquf] 99 Percent Accuracy: This method is available to mailers
who enter First-Class Mail and demonstrate that their internal list
management maintains address quality at 99 percent or greater accuracy
for COAs. Mailpieces that meet the criteria for the USPS-approved 99
Percent Accuracy method are subject to the new Address Quality Census
Measurement and Assessment Process.
[ssquf] Legal Restraint: This method is available to mailers who
enter First-Class Mail and First-Class Mail Package Service pieces and
demonstrate that a legal restriction prevents them from updating their
customer's address without direct contact from the customer. Mailpieces
that meet the conditions of the USPS-approved Legal Restraint method
are excluded from the Address Quality Census Measurement and Assessment
Process.
For more information related to Move Update alternative methods,
see the Guide to Move Update at https://postalpro.usps.com/node/1116.
Mailer Comment
Why is the Postal Service measuring compliance and applying
assessments at the eDoc submitter and CRID level rather than at the
Mail Owner level? The Postal Service requires by/for and Mail Owner
information with all eDoc for Full Service mailings, which means that
they have the necessary information to determine the Mail Owners with
whom any identified address quality errors are associated. Therefore,
Mail Owners with less volume are concerned that they will be
overshadowed by larger Mail Owners who dominate the MSP's volume.
USPS Response
The Postal Service will measure compliance and apply assessments at
the eDoc submitter and CRID level, because it is the eDoc submitter who
submits the mail to the Postal Service; this allows USPS to remain
consistent with the current verification process. As previously stated
in the proposed rule of February 27, 2017, the Postal Service is
providing specific data to assist eDoc submitters with identifying the
Mail Owners who exceed the Census error threshold and contribute to the
assessment charge. These data are provided throughout the calendar
month to allow eDoc submitters and Mail Owners to discuss assessments
before and during the 10-day mailer review period.
Mailer Comment
It would be beneficial if USPS would provide sufficient notice to
eDoc submitters who are at risk of losing free ACS so that they can
take action to avoid disruption and continue to use the program.
USPS Response
Once the extension of the no-fee ACS proposal takes effect on
January 21, 2018, the Postal Service will monitor Full Service
compliance for these mailers on a quarterly basis. If a mailer's
average Full Service volume drops below the 95 percent threshold for a
given quarter, that mailer will receive a notification of its removal
from receiving no-fee ACS in the next billing cycle.
Mailer Comment
How many locations, if any, will still be using MERLIN once this
new Address Quality Census Measurement and Assessment Process is
implemented? What is the transition plan to convert any remaining
MERLIN sites?
USPS Response
As stated in the proposed rule of February 27, 2017, upon
implementation of the Address Quality Census Measurement and Assessment
Process, the MERLIN Move Update verification process will terminate for
all sites.
Mailer Comment
When the new Address Quality Census Measurement and Assessment
Process becomes effective, will USPIS, USPS, and mailers all be using
the exact same, transparent Move Update compliance data for proof of
Move Update compliance?
USPS Response
All mailings using postage prices that require compliance with the
Move Update standard, regardless of whether they qualify for
verification under the Address Quality Census Measurement and
Assessment Process, may be subject to a separate assessment in the
event that they do not comply with the Move Update standard pursuant to
DMM 602.5. A mailer has not complied with the Move Update standard if a
USPS-approved Move Update method (DMM 602.5.2) was not used to update
the mailer's address list with correct addresses (unless the mail bears
an alternative address format under DMM 602.3). In those circumstances,
the mailer did not qualify for the Presort or Automation price claimed
on the postage statement or eDoc. The separate assessment could be
applied to every mailpiece in a mailing for which the mailer did not
comply with the Move update standard, and would be limited to the
difference between the postage previously paid (including the Move
Update assessment charge, if applicable) and the applicable First-Class
Mail single-piece price.
Mailer Comment
The Postal Service should further clarify how it will reconcile
different results from NCOA\Link\, MPE NCOA\Link\, and ACS. Those
systems do not always return the same results.
USPS Response
As clarified in the proposed rule of February 27, 2017, the COA
data for NCOA\Link\ and ACS are from the same source, the moving
customer, and are in sync. If the mailer has a record with a name or
address that cannot be matched to the addressee's COA request, the
update may not be provided via NCOA\Link\ but may be available through
ACS. These scenarios are encompassed within the threshold.
Mailer Comment
We disagree with the 95 percent Full Service threshold required to
access the free ACS data. When free ACS data for non-Full Service mail
was proposed several years ago, USPS representatives promised to
provide free ACS for the non-Full Service portion of all Full Service
mailings. Additionally, the proposed threshold is applied to a MSP vs.
the actual mail owner, which may result in a Mail Owner losing out on
ACS data through no fault and no control of their own.
USPS Response
In order to further encourage the adoption of Full Service and to
increase the number of mailers who receive address quality information,
the Postal Service is extending no-fee ACS to mailers who enter
qualifying Basic automation and non-automation mailpieces that meet the
criteria of the Address Quality Census Measurement and Assessment
Process and to mailers who meet a Full Service threshold of 95 percent
along with other requirements. As consistent with all other program
measurements, this is determined at the eDoc submitter and CRID level.
Mailer Comment
When the new process is implemented, the Federal Register indicated
that all mail would be scanned through the MPE and not just randomly
sampled. Therefore, if the Move Update percentage falls below the
threshold, will any charges be assessed at the time of the mailing like
it's
[[Page 49126]]
currently done or will the penalties simply be assessed on the
scorecard?
USPS Response
Effective January 21, 2018, mailings will no longer be assessed at
the time of mailing. For qualifying mailers all mailpieces will be
measured and aggregated across a calendar month, and any mailpieces
exceeding the threshold will be assessed under the new Address Quality
Census Measurement and Assessment Process.
Mailer Comment
When an address list is processed through a third-party, USPS-
licensed software system and the USPS later determines that the mail is
UAA with corresponding COA information is on file, the COA error should
be charged against the software vendor. Such errors should be tracked,
reported by the software vendor, and be a factor in the renewal of a
software vendor's certification. This would allow mailers to make
informed decisions regarding the accuracy of the software vendor and
put responsibility for the software accuracy and COA errors where it
belongs.
USPS Response
NCOA\Link\ Software Developers are responsible for programming
NCOA\Link\ Software so that it adheres to specific USPS performance
requirements for name and address matching rules. Developers are tested
on a periodic bases using an NCOA\Link\ test address file similar to
the one for CASS/MASS certification. The Postal Service is providing
specific data to mailers to assist with identifying errors exceeding
the established threshold and contributing to the assessment fee.
Mailers who submit eDoc are encouraged to use this data to identify
root causes for failures and related fees. The Postal Service is
providing specific data to mailers to assist with identifying errors
that exceed the established threshold and contribute to the assessment
fee. Mailers who submit eDoc are encouraged to use this data to
identify root causes for failures and related fees.
Mailer Comment
The Postal Service should provide additional detail with respect to
the appeals process. The revised proposed rule references the Guide to
Postage Assessments, but does not provide specific guidance on the type
of information that the Postal Service would require to rescind or
revise an assessment or audit result. Further certainty in this area
would help Mailers, MSPs, and the Postal Service by setting clear
advance guidelines as to what would be considered reasonable and
acceptable evidence when appealing an assessment.
USPS Response
As in the past, the Postal Service will continue to work with
mailers in relations to the appeal process, fee assessments, and to
obtain supporting documentation. For example, if a mailer is using
NCOA\Link\ to update addresses, a summary/acknowledgement report could
be provided to show that NCOA\Link\ was performed on the mailpieces.
Address Quality Census Measurement and Assessment Process Overview
The Postal Service will replace the existing MERLIN Move Update
verification process with the Address Quality Census Measurement and
Assessment Process on January 21, 2018. In other words, MERLIN Move
Update verification will terminate upon implementation of the Address
Quality Census Measurement and Assessment Process. The new method will
apply to First-Class Mail and USPS Marketing Mail letter- and flat-size
pieces that meet the requirements for Basic and Full Service mailings.
Once the Address Quality Census Measurement and Assessment Process
is in place, mailers will still be required to document Move Update
compliance methods on a postage statement, mail.dat, or mail.xml.
Documents demonstrating the method used should be available upon
request by the Postal Service.
Mailers who enter Periodicals will be provided with address quality
data, but Periodicals mailpieces will not be verified under the Address
Quality Census Measurement and Assessment Process. The Postal Service
is emphasizing that the Move Update standards in DMM 602.5 do apply to
Periodicals, because the proposed rule published on February 27, 2017
(82 FR 11871-11878) inaccurately stated that Periodicals are not
subject to the Move Update standard.
The Address Quality Census Measurement and Assessment Process will
generate several benefits, including enhanced mailing visibility and
improved mail quality metrics on all mailings entered within a calendar
month, rather than sampled mailings. Under the Address Quality Census
Measurement and Assessment Process, qualifying mailpieces within a
calendar month will be measured according to the following process:
[ssquf] Mailpieces will be scanned on MPE.
[ssquf] Address information captured from mailpieces identified as
UAA will be evaluated to determine if COA information is on file.
[ssquf] The address information for mailpieces matching an active
COA will be sent electronically to NCSC.
[ssquf] NCSC will forward COA information to the Address Quality
Census Measurement and Assessment Process for evaluation.
[ssquf] Move Update validations will be performed by comparing the
MID + Serial Number of the IMb from the COA-related mailpiece data. If
the COA is between 95 days and 18 months old, and the address has not
been updated, then a COA error for the associated IMb will be logged
and allocated under the CRID of the eDoc submitter.
[ssquf] All qualifying mailpieces entered by an eDoc submitter in a
calendar month are subject to the proposed error threshold for the
Address Quality Census Measurement and Assessment Process. The error
threshold is 0.5 percent.
[ssquf] The Move Update Assessment Charge is assessed by Postal
Service to the relevant eDoc submitter at the CRID level for each
mailpiece with a COA percentage that exceeds the error threshold.
[ssquf] The data will be collected and reported on the Mailer
Scorecard under the eDoc submitter CRID.
Move Update Assessment Charge
When the ratio of qualifying mailpieces with COA errors to total
qualifying mailpieces submitted in the calendar month by the eDoc
submitter exceeds the Address Quality Census Measurement and Assessment
Process error threshold, the Move Update assessment charge will apply
to the mailpieces with COA errors above the threshold.
Mailer Scorecard
The Mailer Scorecard is currently available to mailers, and
provides data that allow mailers to gauge address quality on their
mailpieces. Mailers will be charged only for mailpieces above the
errors threshold.
Criteria
Mailers will be verified under the Address Quality Census
Measurement and Assessment Process when they:
[ssquf] Have submitted any mailpieces as Full Service in the
current month or any previous month.
[ssquf] Use a unique Basic or Full Service IMb on mailings of
letter- and flat-size pieces for First-Class Mail and USPS Marketing
Mail.
[ssquf] Use eDoc to submit mailing information.
[[Page 49127]]
Specifications
The Postal Service has retained the proposed specifications for
assessing address quality. Once the Postal Service implements the
proposed process, address quality will be measured as follows:
[ssquf] Analysis will be performed on all pieces in the mailing,
rather than on a sample.
[ssquf] The assessment will be determined by the number of COA
errors in a calendar month, divided by the total number of pieces
mailed that were subject to analysis. The resulting percentage will be
compared to the Address Quality Census Measurement and Assessment
Process error threshold of 0.5 percent.
[ssquf] There are a number of exclusions to the measurement and
assessment process. Generally, mailpieces with addresses that have the
following COA characteristics will not be included in the assessment:
Temporary moves, MLNA, BCNO, and COA data for foreign addresses.
[ssquf] Mailpieces authorized for the Legal Restraint alternate
Move Update method (See Guide to Move Update) will be excluded.
Mailpiece Results
Once qualifying mailings are processed on MPE, the data from
mailpieces will be reconciled with eDoc. These results will be
available on the BCG and displayed on the Electronic Verification tab
of the Mailer Scorecard, which will be easily accessible at https://gateway.usps.com/eAdmin/view/signin. Mailers will be able to review the
Mailer Scorecard and corresponding detailed reports to identify any
anomalies or issues.
To resolve Mailer Scorecard irregularities, mailers should contact
the PostalOne! Help Desk at 800-522-9085 or their local Business Mail
Entry Unit (BMEU).
Address Change Service and Correction Notifications
The Postal Service will extend no-fee Full Service ACS to
qualifying Basic automation and non-automation mailpieces for mailers
who enter at least 95 percent of their mail as Full Service in a
calendar month.
The Basic mailpieces must be prepared as follows:
[ssquf] Bear a unique IMb printed on the mailpiece.
[ssquf] Include a Full Service ACS or OneCode ACS[supreg] STID in
the IMb.
[ssquf] Include the unique IMb in eDoc.
[ssquf] Be sent by an eDoc submitter providing accurate By/For
identification in eDoc.
As clarification, if mailers meet the 95 percent threshold during a
calendar month, they will be enrolled to receive free Full Service ACS
for all Basic automation and non-automation mailpieces in the following
month. The Postal Service will monitor Full Service compliance for
these mailers on a quarterly basis. If an enrolled mailer's average
Full Service volume dropped below the 95 percent threshold for a given
quarter, that mailer will receive notification of its removal from
receiving free ACS in the next billing cycle. If the 95 percent
threshold is met in a subsequent month, the removed mailer will be re-
enrolled to receive free Full Service ACS for Basic automation and non-
automation mailpieces for the next billing cycle.
Address change information will be provided through Full Service
ACS feedback to the Mail Owner identified in eDoc or its delegate. ACS
information will continue to be distributed through SingleSource to the
Mail Owner identified in the IMb or its delegate.
Regarding Periodicals, mailers who enter mailings of Full Service
Periodicals will no longer be required to receive and pay for manual
address corrections when a Full Service ACS STID is used. However,
these mailers may elect to receive and pay for manual address
correction notifications by including the appropriate STID within the
IMb.
List of Subjects in 39 CFR Part 111
Administrative practice and procedure, Postal Service.
The Postal Service adopts the following changes to Mailing
Standards of the United States Postal Service, Domestic Mail Manual
(DMM), incorporated by reference in the Code of Federal Regulations.
See 39 CFR 111.1.
Accordingly, 39 CFR part 111 is amended as follows:
PART 111--[AMENDED]
0
1. The authority citation for 39 CFR part 111 continues to read as
follows:
Authority: 5 U.S.C. 552(a); 13 U.S.C. 301-307; 18 U.S.C. 1692-
1737; 39 U.S.C. 101, 401, 403, 404, 414, 416, 3001-3011, 3201-3219,
3403-3406, 3621, 3622, 3626, 3632, 3633, and 5001.
0
2. Revise the following sections of Mailing Standards of the United
States Postal Service, Domestic Mail Manual (DMM), as follows:
Mailing Standards of the United States Postal Service, Domestic Mail
Manual (DMM)
* * * * *
507 Mailer Services
1.0 Treatment of Mail
* * * * *
1.5 Treatment for Ancillary Services by Class of Mail
* * * * *
1.5.2 Periodicals
* * * * *
[Revise 507.1.5.2c by changing the last word of the sentence to
``received'' as follows:]
c. Address correction service is mandatory for all Periodicals
publications, and the address correction service fee must be paid for
each notice received.
* * * * *
4.0 Address Correction Services
* * * * *
4.2 Address Change Service (ACS)
* * * * *
4.2.2 Service Options
[Revise 507.4.2.2 by modifying the introductory sentence and adding
a new item ``d'' as follows:]
ACS offers four levels of service, as follows:
* * * * *
d. A Full Service option available to mailings of First-Class Mail
automation cards, letters, and flats; USPS Marketing Mail automation
letters and flats; USPS Marketing Mail Carrier Route, High Density, and
Saturation letters; Periodicals Outside County barcoded or Carrier
Route letters and flats; Periodicals In-County automation or Carrier
Route letters and flats; and Bound Printed Matter Presorted, non-DDU
barcoded flats. Mailers who present at least 95 percent of their
eligible First-Class Mail and USPS Marketing Mail volume as Full
Service in a calendar month would receive electronic address correction
notices for their qualifying Basic automation and non-automation First-
Class Mail and USPS Marketing Mail pieces, at the address correction
fee for pieces eligible for the Full Service Intelligent Mail option as
described in DMM 705.23.0 for future billing cycles. The Basic First-
Class Mail and USPS Marketing Mail mailpieces must:
1. Bear a unique IMb printed on the mailpiece;
2. Include a Full Service or OneCode ACS STID in the IMb;
3. Include the unique IMb in eDoc;
4. Be sent by an eDoc submitter providing accurate Mail Owner
identification in eDoc, and;
[[Page 49128]]
5. Be sent by an eDoc submitter maintaining 95 percent Full Service
compliance to remain eligible for this service and undergo periodic
Postal Service re-evaluation.
* * * * *
4.2.8 Address Correction Service Fee
[Revise 507.4.2.8 by deleting the old language and replacing with
new language as follows:]
ACS fees would be assessed as follows:
a. The applicable fee for address correction is charged for each
separate notification of address correction or the reason for
nondelivery provided, unless an exception applies.
b. Once the ACS fee charges have been invoiced, any unpaid fees for
the prior invoice cycle (month) would be assessed an annual
administrative fee of 10 percent for the overdue amount.
c. Mailers who present at least 95 percent of their eligible First-
Class Mail and USPS Marketing Mail volume as Full Service in a calendar
month would receive electronic address correction notices for their
qualifying Basic automation and non-automation First-Class Mail and
USPS Marketing Mail mailpieces, as specified in 4.2.2. The electronic
address correction notices are charged at the applicable Full Service
address correction fee for all future billing cycles.
* * * * *
600 Basic Mailing Standards for All Mailing Services
* * * * *
602 Addressing
* * * * *
5.0 Move Update Standards
* * * * *
[Revise 602.5.3 by deleting former contents and replacing with new
title and contents as follows:]
5.3 Move Update Verification
Mailers who submit any Full Service volume in a calendar month will
be verified pursuant to the Address Quality Census Measurement and
Assessment Process beginning in the next calendar month. First-Class
Mail and USPS Marketing Mail letter and flat-size mailpieces with
addresses that have not been updated in accordance with the Move Update
Standard will be subject to the Move Update assessment charge, if
submitted via eDoc with unique Basic or Full Service IMbs. The Move
Update assessment charge will be assessed if:
a. The percent of all qualifying mailpieces submitted in a calendar
month that have a COA error is greater than the 0.5 percent error
threshold, as determined by an analysis of the data captured by mail
processing equipment.
b. Each mailpiece with addresses containing COA errors in excess of
the error threshold will be assessed the Move Update assessment charge.
c. Supporting details are described in Publication 685, Publication
for Streamlined Mail Acceptance for Letters and Flats, available at
www.postalpro.usps.com.
[Revise 602.5.4 as follows:]
5.4 Mailer Certification
The mailer's signature on the postage statement or electronic
confirmation during eDoc submission certifies that the Move Update
standard has been met for the address records including each address in
the corresponding mailing presented to the USPS.
* * * * *
700 Special Standards
* * * * *
705 Advanced Preparation and Special Postage Payment Systems
* * * * *
23.0 Full Service Automation Option
* * * * *
23.5 Additional Standards
* * * * *
23.5.2 Address Correction Notices
* * * * *
[Revise 705.23.5.2a as follows:]
a. Address correction notices would be provided at the applicable
Full Service address correction fee for letters and flats eligible for
the Full Service option, except for USPS Marketing Mail ECR flats, BPM
flats dropshipped to DDUs, or BPM carrier route flats. Mailers who
present at least 95 percent of their eligible First-Class Mail and USPS
Marketing Mail volume as Full Service in a calendar month would receive
electronic address correction notices for their qualifying Basic
automation and non-automation First-Class Mail and USPS Marketing
mailpieces charged at the applicable Full Service address correction
fee for future billing cycles. The Basic automation and non-automation
First-Class Mail and USPS Marketing Mail mailpieces must:
1. Bear a unique IMb printed on the mailpiece.
2. Include a Full Service or OneCode ACS STID in the IMb.
3. Include the unique IMb in eDoc.
4. Be sent by an eDoc submitter providing accurate Mail Owner
identification in eDoc.
5. Be sent by an eDoc submitter maintaining 95 percent Full Service
compliance to remain eligible for this service and undergo periodic
USPS re-evaluation.
* * * * *
We will publish an appropriate amendment to 39 CFR part 111 to
reflect these changes.
Stanley F. Mires,
Attorney, Federal Compliance.
[FR Doc. 2017-22962 Filed 10-23-17; 8:45 am]
BILLING CODE 7710-12-P