Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 48807-48808 [2017-22802]

Download as PDF Federal Register / Vol. 82, No. 202 / Friday, October 20, 2017 / Notices DEPARTMENT OF ENERGY Energy Information Administration Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery U.S. Energy Information Administration, Department of Energy. ACTION: Notice and request for comments. AGENCY: EIA intends to extend with changes for three years with the Office of Management and Budget (OMB) its Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ under OMB Control No. 1905–0210. As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, this generic clearance enables EIA to collect customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to ensure that our programs are effective, meet our customers’ needs, and receive feedback on improving service delivery to the public. DATES: Consideration will be given to all comments received by December 19, 2017. If you anticipate difficulty in submitting comments within that period, contact the person listed in ADDRESSES as soon as possible. ADDRESSES: Written comments may be sent to Jacob Bournazian, U.S. Energy Information Administration, 1000 Independence Avenue SW., EI–21 Washington, DC 20585 or by email at jacob.bournazian@eia.gov. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection supporting statement should be directed to Jacob Bournazian, U.S. Energy Information Administration, telephone: 202–586–5562, email: jacob.bournazian@eia.gov. SUPPLEMENTARY INFORMATION: The proposed information collection activity provides a means to collect qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, srobinson on DSKBC5CHB2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 16:22 Oct 19, 2017 Jkt 244001 experiences and expectations. This feedback also provides an early warning of issues with service, or focuses attention on areas where communication, training or changes in operations might improve the accuracy of data reported on survey instruments or the delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. This information collection request contains: (1) OMB Control No.: 1905–0210; (2) Information Collection Request Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery; (3) Type of Request: Renewal with changes; (4) Purpose: The solicitation of feedback will target areas such as: Timeliness, understanding of questions and terminology used in survey instruments, perceptions on data confidentiality and security, appropriateness and relevancy of information, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the agency’s services will be unavailable. The agency will only submit a collection for approval under this generic clearance if it meets the following conditions: The collections are voluntary; The collections are lowburden for respondents (based on considerations of total burden hours, total number of respondents, or burdenhours per respondent) and are low-cost for both the respondents and the Federal Government; The collections are noncontroversial and do not raise issues of concern to other Federal agencies; Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; Personally identifiable information (PII) is collected only to the extent necessary for initially contacting respondents and is not retained; Information gathered is intended to be used only internally for general service improvement, the design, modification, and evaluation of survey instruments, modes of data collection, and program management purposes. It is not intended for release outside of the PO 00000 Frm 00022 Fmt 4703 Sfmt 4703 48807 agency (if released, the agency must indicate the qualitative nature of the information); Information gathered will not be used for the purpose of substantially informing influential policy decisions; and the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. The information gathered will only generate qualitative type of information. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. (5) Annual Estimated Number of Respondents: 80,600. (6) Annual Estimated Number of Responses: 80,600. (7) Annual Estimated Number of Burden Hours: 8,450. Request for Comments: Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; (d) ways to minimize the burden of the E:\FR\FM\20OCN1.SGM 20OCN1 48808 Federal Register / Vol. 82, No. 202 / Friday, October 20, 2017 / Notices collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Burden means the total time, effort, or financial resources expended by persons to generate, maintain, retain, disclose or provide information to or for a Federal agency. This includes the time needed to review instructions; to develop, acquire, install and utilize technology and systems for the purpose of collecting, validating and verifying information, processing and maintaining information, and disclosing and providing information; to train personnel and to be able to respond to a collection of information, to search data sources, to complete and review the collection of information; and to transmit or otherwise disclose the information. All written comments will be available for public inspection at www.Regulations.gov. Comments submitted in response to this notice may be made available to the public through relevant Web sites. For this reason, please do not include in your comments information of a confidential nature, such as sensitive personal information or proprietary information. If you send an email comment; your email address will be automatically captured and included as part of the comment that is placed in the public docket and made available on the Internet. Please note that responses to this public comment request containing any routine notice about the confidentiality of the communication will be treated as public comments that may be made available to the public notwithstanding the inclusion of the routine notice. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. srobinson on DSKBC5CHB2PROD with NOTICES Statutory Authority: Executive Order (E.O.) 13571, Streamlining Service Delivery and Improving Customer Service. Issued in Washington, DC, on August 24, 2017. Nanda Srinivasan, Director, Office of Survey Development and Statistical Integration, U.S. Energy Information Administration. [FR Doc. 2017–22802 Filed 10–19–17; 8:45 am] BILLING CODE 6450–01–P VerDate Sep<11>2014 16:22 Oct 19, 2017 Jkt 244001 DEPARTMENT OF ENERGY U.S. Energy Information Administration Notice and Request for Comments U.S. Energy Information Administration (EIA), Department of Energy. ACTION: Notice and request for comments. AGENCY: EIA, pursuant to the Paperwork Reduction Act of 1995, intends to extend with changes for three years with the Office of Management and Budget (OMB) Form EIA–63C Densified Biomass Fuel Report. Form EIA–63C collects data on pellet fuel and other densified biomass fuel production, sales, and inventory levels from operators of U.S. pellet fuel manufacturing facilities. The data collected is used for the purpose of estimating densified biomass fuel consumption in the United States, as well as production, sales, and inventory at state, regional, and national levels. DATES: Comments regarding this proposed information collection must be received on or before December 19, 2017. If you anticipate difficulty in submitting comments within that period, contact the person listed in ADDRESSES as soon as possible. ADDRESSES: Written comments may be sent to Connor Murphy, U.S. Department of Energy, EI–23, 1000 Independence Avenue SW., Washington, DC 2058, or by email at DensifiedBiomass2018@eia.gov. The draft form and instructions are available at https://www.eia.gov/survey/#eia-63c. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection instrument and instructions should be directed to Connor Murphy at 202–287– 5982, or by email at Connor.Murphy@ eia.gov. SUMMARY: Comments are invited on: (a) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques SUPPLEMENTARY INFORMATION: PO 00000 Frm 00023 Fmt 4703 Sfmt 4703 or other forms of information technology. This information collection request contains: (1) OMB No.: 1905–0209; (2) Information Collection Request Title: Densified Biomass Fuel Report; (3) Type of Request: Renewal, with Changes; (4) Purpose: Form EIA–63C Densified Biomass Fuel Report is part of EIA’s comprehensive energy data program. The survey collects information on the manufacture, shipment, exports, energy characteristics, and sales of pellet fuels and other densified biomass fuel products data from facilities that manufacture densified biomass fuel products, primarily pellet fuels, for energy applications. The data collected is a primary source of information for the nation’s growing production of biomass products for heating and electric power generation, for both domestic use and export markets. (4a) Proposed Changes to Information Collection: To reduce reporting burden, EIA proposes to eliminate the following seven questions: Part 2 Question 2.2 ‘‘What is the operational month’’ Part 2 Question 2.4 ‘‘What is the total installed horsepower of the pellet extrusion machinery at this facility’’; Part 2. Question 2.5 ‘‘If the pellet extrusion machinery was not fully utilized during the month, choose the applicable explanation’’ and all of explanation selection choices’’; Part 2. Question 2.6 ‘‘What is the planned maximum annual production capacity at this facility’’; Part 2. Question 2.7 ‘‘What is the planned total installed horsepower of the pellet extrusion machinery at this facility’’; Part 3. Question 3.2 ‘‘In the reporting period, did the mill utilize any portion of the above feedstock for uses other than transformation into densified biomass products, such as to operate the mill, produce electricity (combined heat and power) or other beneficial use of energy produced (such as heating/ cooling)’’; Part 4. Question 4.2, Delete the column for reporting ‘‘Export Port.’’ Respondents will continue to report on all other data elements in section 4.2. EIA is proposing to delete these data elements based on consultations with respondents during the collection cycle. The questions that EIA proposes to delete were questions that respondents stated were either confusing or difficult to answer, or are questions that EIA receives too few responses to allow publication because of the data confidentiality rules that EIA applies to the aggregate statistical estimates. EIA is also proposing to change the due date for annual respondents (small biomass fuel manufacturers having a capacity of E:\FR\FM\20OCN1.SGM 20OCN1

Agencies

[Federal Register Volume 82, Number 202 (Friday, October 20, 2017)]
[Notices]
[Pages 48807-48808]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-22802]



[[Page 48807]]

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DEPARTMENT OF ENERGY

Energy Information Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: U.S. Energy Information Administration, Department of Energy.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: EIA intends to extend with changes for three years with the 
Office of Management and Budget (OMB) its Generic Information 
Collection Request (Generic ICR): ``Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery'' under 
OMB Control No. 1905-0210. As part of a Federal Government-wide effort 
to streamline the process to seek feedback from the public on service 
delivery, this generic clearance enables EIA to collect customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
our commitment to ensure that our programs are effective, meet our 
customers' needs, and receive feedback on improving service delivery to 
the public.

DATES: Consideration will be given to all comments received by December 
19, 2017. If you anticipate difficulty in submitting comments within 
that period, contact the person listed in ADDRESSES as soon as 
possible.

ADDRESSES: Written comments may be sent to Jacob Bournazian, U.S. 
Energy Information Administration, 1000 Independence Avenue SW., EI-21 
Washington, DC 20585 or by email at jacob.bournazian@eia.gov.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection supporting statement should be 
directed to Jacob Bournazian, U.S. Energy Information Administration, 
telephone: 202-586-5562, email: jacob.bournazian@eia.gov.

SUPPLEMENTARY INFORMATION: The proposed information collection activity 
provides a means to collect qualitative customer and stakeholder 
feedback in an efficient, timely manner, in accordance with the 
Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions, but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations. This feedback also provides 
an early warning of issues with service, or focuses attention on areas 
where communication, training or changes in operations might improve 
the accuracy of data reported on survey instruments or the delivery of 
products or services. These collections will allow for ongoing, 
collaborative and actionable communications between the agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management.
    This information collection request contains:
    (1) OMB Control No.: 1905-0210;
    (2) Information Collection Request Title: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery;
    (3) Type of Request: Renewal with changes;
    (4) Purpose: The solicitation of feedback will target areas such 
as: Timeliness, understanding of questions and terminology used in 
survey instruments, perceptions on data confidentiality and security, 
appropriateness and relevancy of information, accuracy of information, 
courtesy, efficiency of service delivery, and resolution of issues with 
service delivery. Responses will be assessed to plan and inform efforts 
to improve or maintain the quality of service offered to the public. If 
this information is not collected, vital feedback from customers and 
stakeholders on the agency's services will be unavailable.
    The agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions: The collections 
are voluntary; The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government; The collections are non-controversial and 
do not raise issues of concern to other Federal agencies; Any 
collection is targeted to the solicitation of opinions from respondents 
who have experience with the program or may have experience with the 
program in the near future; Personally identifiable information (PII) 
is collected only to the extent necessary for initially contacting 
respondents and is not retained; Information gathered is intended to be 
used only internally for general service improvement, the design, 
modification, and evaluation of survey instruments, modes of data 
collection, and program management purposes. It is not intended for 
release outside of the agency (if released, the agency must indicate 
the qualitative nature of the information); Information gathered will 
not be used for the purpose of substantially informing influential 
policy decisions; and the collections will not be designed or expected 
to yield statistically reliable results or used as though the results 
are generalizable to the population of study. The information gathered 
will only generate qualitative type of information. Feedback collected 
under this generic clearance provides useful information, but it does 
not yield data that can be generalized to the overall population. This 
type of generic clearance for qualitative information will not be used 
for quantitative information collections that are designed to yield 
reliably actionable results, such as monitoring trends over time or 
documenting program performance. Such data uses require more rigorous 
designs that address: The target population to which generalizations 
will be made, the sampling frame, the sample design (including 
stratification and clustering), the precision requirements or power 
calculations that justify the proposed sample size, the expected 
response rate, methods for assessing potential non-response bias, the 
protocols for data collection, and any testing procedures that were or 
will be undertaken prior to fielding the study. Depending on the degree 
of influence the results are likely to have, such collections may still 
be eligible for submission for other generic mechanisms that are 
designed to yield quantitative results. As a general matter, 
information collections will not result in any new system of records 
containing privacy information and will not ask questions of a 
sensitive nature, such as sexual behavior and attitudes, religious 
beliefs, and other matters that are commonly considered private.
    (5) Annual Estimated Number of Respondents: 80,600.
    (6) Annual Estimated Number of Responses: 80,600.
    (7) Annual Estimated Number of Burden Hours: 8,450.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. 
Comments are invited on: (a) Whether the collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information shall have practical utility; (b) the 
accuracy of the agency's estimate of the burden of the collection of 
information; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; (d) ways to minimize the burden of the

[[Page 48808]]

collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology; and (e) estimates of capital or start-up costs and costs of 
operation, maintenance, and purchase of services to provide 
information. Burden means the total time, effort, or financial 
resources expended by persons to generate, maintain, retain, disclose 
or provide information to or for a Federal agency. This includes the 
time needed to review instructions; to develop, acquire, install and 
utilize technology and systems for the purpose of collecting, 
validating and verifying information, processing and maintaining 
information, and disclosing and providing information; to train 
personnel and to be able to respond to a collection of information, to 
search data sources, to complete and review the collection of 
information; and to transmit or otherwise disclose the information. All 
written comments will be available for public inspection at 
www.Regulations.gov. Comments submitted in response to this notice may 
be made available to the public through relevant Web sites. For this 
reason, please do not include in your comments information of a 
confidential nature, such as sensitive personal information or 
proprietary information. If you send an email comment; your email 
address will be automatically captured and included as part of the 
comment that is placed in the public docket and made available on the 
Internet. Please note that responses to this public comment request 
containing any routine notice about the confidentiality of the 
communication will be treated as public comments that may be made 
available to the public notwithstanding the inclusion of the routine 
notice. An agency may not conduct or sponsor, and a person is not 
required to respond to, a collection of information unless it displays 
a currently valid Office of Management and Budget control number.

    Statutory Authority:  Executive Order (E.O.) 13571, Streamlining 
Service Delivery and Improving Customer Service.

    Issued in Washington, DC, on August 24, 2017.
Nanda Srinivasan,
Director, Office of Survey Development and Statistical Integration, 
U.S. Energy Information Administration.
[FR Doc. 2017-22802 Filed 10-19-17; 8:45 am]
 BILLING CODE 6450-01-P