Request for Public Comment: 60 Day Notice for Extension of Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys, 45034-45035 [2017-20606]
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45034
Federal Register / Vol. 82, No. 186 / Wednesday, September 27, 2017 / Notices
The Subpart A Subcommittee (SAS)
was established by SACHRP in October
2006 and is charged with developing
recommendations for consideration by
SACHRP regarding the application of
subpart A of 45 CFR part 46 in the
current research environment.
The Subcommittee on Harmonization
(SOH) was established by SACHRP at its
July 2009 meeting and charged with
identifying and prioritizing areas in
which regulations and/or guidelines for
human subjects research adopted by
various agencies or offices within HHS
would benefit from harmonization,
consistency, clarity, simplification and/
or coordination.
The SACHRP meeting will open to the
public at 8:30 a.m., on Tuesday, October
17, 2017, followed by opening remarks
from Dr. Jerry Menikoff, Director, Office
for Human Research Protections (OHRP)
and Dr. Stephen Rosenfeld, SACHRP
Chair.
The SAS will present their
recommendations regarding the revised
Common Rule’s (https://www.gpo.gov/
fdsys/pkg/FR-2017-01-19/html/201701058.htm) expedited review
requirements, followed by a discussion
of the meaning of ‘‘context’’ when
considering requirement for single IRB
review. This will be followed by a
discussion of SOH recommendations on
the revised Common Rule’s HIPAA
exemption, section 104(d)(4)(iii), and a
panel discussion with a representative
of the Office for Civil Rights. The day
will conclude with a presentation by
OHRP staff on a new public outreach
Web site, About Participation. The
Tuesday meeting will adjourn at
approximately 5:00 p.m.
The Wednesday, October 18, meeting
will begin at 8:30 a.m. with a
presentation and discussion led by FDA
staff on a recent FDA experience with
IRB review under 21 CFR 50.54, and the
lessons learned. Time is allotted for
review of the previous day’s
recommendations. The meeting will
adjourn at approximately 4:00 p.m.,
October 18, 2017.
Time for public comment sessions
will be allotted both days. On-site
registration is required for participation
in the live public comment session.
Note that public comment must be
relevant to issues currently being
addressed by the SACHRP. Individuals
submitting written statements as public
comment should email or fax their
comments to SACHRP at SACHRP@
hhs.gov at least five business days prior
to the meeting.
Public attendance at the meeting is
limited to space available. Individuals
who plan to attend and need special
assistance, such as sign language
VerDate Sep<11>2014
18:59 Sep 26, 2017
Jkt 241001
interpretation or other reasonable
accommodations, should notify one of
the designated SACHRP points of
contact at the address/phone number
listed above at least one week prior to
the meeting.
Dated: September 21, 2017.
Julia G. Gorey,
Executive Director, Secretary’s Advisory
Committee on Human Research Protections.
[FR Doc. 2017–20651 Filed 9–26–17; 8:45 am]
BILLING CODE 4150–36–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Indian Health Service
Request for Public Comment: 60 Day
Notice for Extension of Fast Track
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery: IHS Customer
Service Satisfaction and Similar
Surveys
Indian Health Service, HHS.
Notice and request for
comments. Request for extension of
approval.
AGENCY:
ACTION:
In compliance the Paperwork
Reduction Act of 1995, the Indian
Health Service (IHS) invites the general
public to take this opportunity to
comment on the information collection
Office of Management and Budget
(OMB) Control Number 0917–0036,
‘‘Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery’’ for approval under the
Paperwork Reduction Act. This
collection was developed as part of a
Federal Government-wide effort to
streamline the process for seeking
feedback from the public on service
delivery. This notice announces our
intent to submit this collection to the
Office of Management and Budget
(OMB) for approval and solicits
comments on specific aspects for the
proposed information collection.
A copy of the draft supporting
statement is available at
www.regulations.gov (see Docket ID
IHS_FRDOC_0001-[insert number]).
DATES: Consideration will be given to all
comments received by November 27,
2017.
For Comments: Submit comments to
Evonne Bennett-Barnes by one of the
following methods:
• Mail: Evonne Bennett-Barnes,
Information Collection Clearance
Officer, Indian Health Service, 5600
Fishers Lane, Rockville, MD 20857.
• Phone: 301–443–4750.
SUMMARY:
PO 00000
Frm 00049
Fmt 4703
Sfmt 4703
• Email: Evonne.Bennett-Barnes@
ihs.gov.
• Fax: 301–594–0899.
Comments submitted in response to
this notice will be made available to the
public by publishing them in the 30 day
Federal Register notice for this
information collection. For this reason,
please do not include information of a
confidential nature, such as sensitive
personal information or proprietary
information. If comments are submitted
via email, the email address will be
automatically captured and included as
part of the comment that is placed in the
public docket and made available on the
Internet. Please note that responses to
this public comment request containing
any routine notice about the
confidentiality of the communication
will be treated as public comments that
may be made available to the public
notwithstanding the inclusion of the
routine notice.
FOR FURTHER INFORMATION CONTACT: To
request additional information, please
contact Evonne Bennett-Barnes,
Evonne.Bennett-Barnes@ihs.gov or 301–
443–4750.
SUPPLEMENTARY INFORMATION: The IHS is
submitting the proposed information
collection to OMB for review, as
required by section 3507(a)(1)(D) of the
Paperwork Reduction Act of 1995. This
notice is soliciting comments from
members of the public and affected
agencies as required by 44 U.S.C.
3506(c)(2)(A) concerning the proposed
collection of information to: (1) Evaluate
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the agency’s
estimate of the burden of the proposed
collection of information; (3) Enhance
the quality, utility, and clarity of the
information to be collected; and (4)
Minimize the burden of the collection of
information on those who are to
respond; including through the use of
appropriate automated collection
techniques of other forms of information
technology, e.g., permitting electronic
submission of responses.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery: IHS Customer
Service Satisfaction and Similar
Surveys.
Type of Information Collection
Request: Three year extension approval
of this information collection.
OMB Control Number: 0917–0036.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
E:\FR\FM\27SEN1.SGM
27SEN1
asabaliauskas on DSKBBXCHB2PROD with NOTICES
Federal Register / Vol. 82, No. 186 / Wednesday, September 27, 2017 / Notices
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. Qualitative
feedback is information that provides
useful insights on perceptions and
opinions, but is not statistical surveys
that yield quantitative results that can
be generalized to the population of
study. This feedback will provide
insights into customer or stakeholder
perceptions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication, training
or changes in operations might improve
delivery of products or services. These
collections will allow for ongoing,
collaborative and actionable
communications between the Agency
and its customers and stakeholders. It
will also allow feedback to contribute
directly to the improvement of program
management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the agency’s services
will be unavailable.
The agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies; Any
collection is targeted to the solicitation
of opinions from respondents who have
experience with the program or may
have experience with the program in the
near future;
• Personally identifiable information
is collected only to the extent necessary
and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
VerDate Sep<11>2014
18:59 Sep 26, 2017
Jkt 241001
and Information gathered will yield
qualitative information; and
• The collections will not be designed
or expected to yield statistically reliable
results or used as though the results are
generalizable to the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Current Actions: Extension of
approval for a collection of information.
Type of Review: Extension.
Affected Public: Individuals and
households, businesses and
organizations, and Tribal governments.
Estimated Number of Respondents:
105,000.
Below are projected annual average
estimates for the next three years:
Average Expected Annual Number of
activities: 100.
Average number of Respondents per
Activity: 1050.
Annual responses: 105,000.
Frequency of Response: Once per
request.
Average minutes per response: 10.
Burden hours: 17,500.
There are no direct costs to
respondents to report.
All written comments will be
available for public inspection on
Regulations.gov.
An agency may not conduct or
sponsor, and a person is not required to
PO 00000
Frm 00050
Fmt 4703
Sfmt 4703
45035
respond to, a collection of information
unless it displays a currently valid OMB
control number.
Comment Due Date: Your comments
regarding this information collection are
best assured of having full effect if
received within 60 days of the date of
this publication.
Dated: August 25, 2017.
Chris Buchanan,
Assistant Surgeon General, Deputy Director,
Indian Health Service.
[FR Doc. 2017–20606 Filed 9–26–17; 8:45 am]
BILLING CODE 4165–16–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Center for Scientific Review; Notice of
Closed Meetings
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as
amended, notice is hereby given of the
following meetings.
The meetings will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications and
the discussions could disclose
confidential trade secrets or commercial
property such as patentable material,
and personal information concerning
individuals associated with the grant
applications, the disclosure of which
would constitute a clearly unwarranted
invasion of personal privacy.
Name of Committee: Center for Scientific
Review Special Emphasis Panel;
Fellowships: Neurodevelopment, Synaptic
Plasticity and Neurodegeneration.
Date: October 16–17, 2017.
Time: 8:00 a.m. to 5:00 p.m.
Agenda: To review and evaluate grant
applications.
Place: Residence Inn Washington, DC
Downtown, 1199 Vermont Ave. NW.,
Washington, DC 20005.
Contact Person: Mary Schueler, Ph.D.,
Scientific Review Officer, Center for
Scientific Review, National Institutes of
Health, 6701 Rockledge Drive, Room 5214,
MSC 7846, Bethesda, MD 20892, 301–451–
0996, marygs@csr.nih.gov.
Name of Committee: Center for Scientific
Review Special Emphasis Panel; Shared
Instrumentation Grants for Confocal Imaging
and Microscopy.
Date: October 16–17, 2017.
Time: 8:00 a.m. to 6:00 p.m.
Agenda: To review and evaluate grant
applications.
Place: Admiral Fell Inn, 888 South
Broadway, Baltimore, MD 21231.
Contact Person: Jonathan Arias, Ph.D.,
Scientific Review Officer, Center for
Scientific Review, National Institutes of
E:\FR\FM\27SEN1.SGM
27SEN1
Agencies
[Federal Register Volume 82, Number 186 (Wednesday, September 27, 2017)]
[Notices]
[Pages 45034-45035]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-20606]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Indian Health Service
Request for Public Comment: 60 Day Notice for Extension of Fast
Track Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery: IHS Customer Service Satisfaction and Similar
Surveys
AGENCY: Indian Health Service, HHS.
ACTION: Notice and request for comments. Request for extension of
approval.
-----------------------------------------------------------------------
SUMMARY: In compliance the Paperwork Reduction Act of 1995, the Indian
Health Service (IHS) invites the general public to take this
opportunity to comment on the information collection Office of
Management and Budget (OMB) Control Number 0917-0036, ``Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery'' for approval under the Paperwork Reduction Act. This
collection was developed as part of a Federal Government-wide effort to
streamline the process for seeking feedback from the public on service
delivery. This notice announces our intent to submit this collection to
the Office of Management and Budget (OMB) for approval and solicits
comments on specific aspects for the proposed information collection.
A copy of the draft supporting statement is available at
www.regulations.gov (see Docket ID IHS_FRDOC_0001-[insert number]).
DATES: Consideration will be given to all comments received by November
27, 2017.
For Comments: Submit comments to Evonne Bennett-Barnes by one of
the following methods:
Mail: Evonne Bennett-Barnes, Information Collection
Clearance Officer, Indian Health Service, 5600 Fishers Lane, Rockville,
MD 20857.
Phone: 301-443-4750.
Email: Evonne.Bennett-Barnes@ihs.gov.
Fax: 301-594-0899.
Comments submitted in response to this notice will be made
available to the public by publishing them in the 30 day Federal
Register notice for this information collection. For this reason,
please do not include information of a confidential nature, such as
sensitive personal information or proprietary information. If comments
are submitted via email, the email address will be automatically
captured and included as part of the comment that is placed in the
public docket and made available on the Internet. Please note that
responses to this public comment request containing any routine notice
about the confidentiality of the communication will be treated as
public comments that may be made available to the public
notwithstanding the inclusion of the routine notice.
FOR FURTHER INFORMATION CONTACT: To request additional information,
please contact Evonne Bennett-Barnes, Evonne.Bennett-Barnes@ihs.gov or
301-443-4750.
SUPPLEMENTARY INFORMATION: The IHS is submitting the proposed
information collection to OMB for review, as required by section
3507(a)(1)(D) of the Paperwork Reduction Act of 1995. This notice is
soliciting comments from members of the public and affected agencies as
required by 44 U.S.C. 3506(c)(2)(A) concerning the proposed collection
of information to: (1) Evaluate whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency, including whether the information will have practical
utility; (2) Evaluate the accuracy of the agency's estimate of the
burden of the proposed collection of information; (3) Enhance the
quality, utility, and clarity of the information to be collected; and
(4) Minimize the burden of the collection of information on those who
are to respond; including through the use of appropriate automated
collection techniques of other forms of information technology, e.g.,
permitting electronic submission of responses.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery: IHS Customer Service Satisfaction and
Similar Surveys.
Type of Information Collection Request: Three year extension
approval of this information collection.
OMB Control Number: 0917-0036.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and
[[Page 45035]]
stakeholder feedback in an efficient, timely manner, in accordance with
the Administration's commitment to improving service delivery.
Qualitative feedback is information that provides useful insights on
perceptions and opinions, but is not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the agency's services will be unavailable.
The agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies; Any collection is targeted
to the solicitation of opinions from respondents who have experience
with the program or may have experience with the program in the near
future;
Personally identifiable information is collected only to
the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and Information
gathered will yield qualitative information; and
The collections will not be designed or expected to yield
statistically reliable results or used as though the results are
generalizable to the population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Current Actions: Extension of approval for a collection of
information.
Type of Review: Extension.
Affected Public: Individuals and households, businesses and
organizations, and Tribal governments.
Estimated Number of Respondents: 105,000.
Below are projected annual average estimates for the next three
years:
Average Expected Annual Number of activities: 100.
Average number of Respondents per Activity: 1050.
Annual responses: 105,000.
Frequency of Response: Once per request.
Average minutes per response: 10.
Burden hours: 17,500.
There are no direct costs to respondents to report.
All written comments will be available for public inspection on
Regulations.gov.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid OMB control number.
Comment Due Date: Your comments regarding this information
collection are best assured of having full effect if received within 60
days of the date of this publication.
Dated: August 25, 2017.
Chris Buchanan,
Assistant Surgeon General, Deputy Director, Indian Health Service.
[FR Doc. 2017-20606 Filed 9-26-17; 8:45 am]
BILLING CODE 4165-16-P