60-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 11099-11100 [2017-03227]

Download as PDF Federal Register / Vol. 82, No. 32 / Friday, February 17, 2017 / Notices Incident: Severe Winter Storm. Incident Period: 01/13/2017 through 01/16/2017. Effective Date: 02/10/2017. Physical Loan Application Deadline Date: 04/11/2017. Economic Injury (EIDL) Loan Application Deadline Date: 11/13/2017. Submit completed loan applications to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. mstockstill on DSK3G9T082PROD with NOTICES ADDRESSES: DEPARTMENT OF STATE [Public Notice 9834] 60-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Notice of request for public comment. ACTION: The Department of State is seeking Office of Management and Budget (OMB) approval for the information collection described below. In accordance with the Paperwork Reduction Act of 1995, we are FOR FURTHER INFORMATION CONTACT: A. requesting comments on this collection Escobar, Office of Disaster Assistance, from all interested individuals and U.S. Small Business Administration, organizations. The purpose of this 409 3rd Street SW., Suite 6050, notice is to allow 60 days for public Washington, DC 20416. comment preceding submission of the SUPPLEMENTARY INFORMATION: Notice is collection to OMB. hereby given that as a result of the DATES: The Department will accept President’s major disaster declaration on comments from the public up to April 02/10/2017, Private Non-Profit 18, 2017. organizations that provide essential ADDRESSES: You may submit comments services of governmental nature may file by any of the following methods: disaster loan applications at the address • Web: Persons with access to the listed above or other locally announced Internet may comment on this notice by locations. going to www.Regulations.gov. You can search for the document by entering The following areas have been ‘‘Docket Number: DOS–2016–0081’’ in determined to be adversely affected by the Search field. Then click the the disaster: ‘‘Comment Now’’ button and complete Primary Counties: Beaver, Beckham, the comment form. Dewey, Ellis, Harper, Major, Roger • Email: watkinspk@state.gov. You must include the DS form Mills, Texas, Woods, Woodward. number (if applicable), information The Interest Rates are: collection title, and the OMB control number in any correspondence. Percent FOR FURTHER INFORMATION CONTACT: Direct requests for additional For Physical Damage: information regarding the collection Non–Profit Organizations With Credit Available Elsewhere ... 2.500 listed in this notice, including requests for copies of the proposed collection Non–Profit Organizations Withinstrument and supporting documents, out Credit Available Elsewhere ..................................... 2.500 to Pamela Watkins, Department of State, For Economic Injury: Office of Directives Management, 1800 Non–Profit Organizations WithG Street NW., Suite 2400, Washington, out Credit Available ElseDC 20522–2202 who may be reached at where ..................................... 2.500 watkinspk@state.gov. SUPPLEMENTARY INFORMATION: The number assigned to this disaster • Title of Information Collection: for physical damage is 15047B and for Generic Clearance for the Collection of Qualitative Feedback on Agency Service economic injury is 15048B. Delivery. (Catalog of Federal Domestic Assistance • OMB Control Number: 1405–0193. Number 59008) • Type of Request: Extension of a Currently Approved Collection. James E. Rivera, • Originating Office: Office of Associate Administrator for Disaster Directives Management, A/GIS/DIR. Assistance. • Form Number: Various public [FR Doc. 2017–03249 Filed 2–16–17; 8:45 am] surveys. BILLING CODE 8025–01–P • Respondents: Individuals responding to Department of State customer service evaluation requests. • Estimated Number of Respondents: 325,000. VerDate Sep<11>2014 17:38 Feb 16, 2017 Jkt 241001 SUMMARY: PO 00000 Frm 00100 Fmt 4703 Sfmt 4703 11099 • Estimated Number of Responses: 325,000. • Average Time per Response: 3.5 minutes. • Total Estimated Burden Time: 18,958 annual hours. • Frequency: Once per request. • Obligation to Respond: Voluntary. We are soliciting public comments to permit the Department to: • Evaluate whether the proposed information collection is necessary for the proper functions of the Department. • Evaluate the accuracy of our estimate of the time and cost burden for this proposed collection, including the validity of the methodology and assumptions used. • Enhance the quality, utility, and clarity of the information to be collected. • Minimize the reporting burden on those who are to respond, including the use of automated collection techniques or other forms of information technology. Please note that comments submitted in response to this Notice are public record. Before including any detailed personal information, you should be aware that your comments as submitted, including your personal information, will be available for public review. Abstract of Proposed Collection The information collection activity will collect qualitative customer feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. This qualitative feedback will provide insights into customer perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power E:\FR\FM\17FEN1.SGM 17FEN1 11100 Federal Register / Vol. 82, No. 32 / Friday, February 17, 2017 / Notices calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Methodology Respondents will fill out a brief customer survey after completing their interaction with a Department Office or Embassy. Surveys are designed to gather feedback on the customer’s experiences. Janet Freer, Director, Office of Directives Management, Department of State. [FR Doc. 2017–03227 Filed 2–16–17; 8:45 am] BILLING CODE 4710–24–P SURFACE TRANSPORTATION BOARD [Docket No. EP 290 (Sub-No. 4)] Railroad Cost Recovery Procedures— Productivity Adjustment Surface Transportation Board. ACTION: Tentative Railroad Cost Recovery Procedures Productivity Adjustment. AGENCY: In a decision served on February 14, 2017, the Surface Transportation Board tentatively adopted 1.020 (2.0% per year) as the measure of average change in railroad productivity for the 2011–2015 (fiveyear) averaging period. This value represents an increase of 0.6% from the average for the 2010–2014 period. Because of the unique circumstances of this year’s productivity adjustment calculation, including the proposal of a linking factor to address a change in methodology in the calculation of an input to the productivity adjustment, the Board is making its productivity adjustment tentative to allow public comment on this approach. The Board will hold a technical conference with interested parties and Board staff. DATES: A technical conference with interested parties and Board staff will be held on February 28, 2017, at 10:00 a.m. Comments are due by March 16, 2017; replies are due by April 5, 2017. This decision adopting a tentative productivity adjustment is effective on March 1, 2017. ADDRESSES: The technical conference will be held in the Board’s Hearing Room at 395 E Street SW., Washington, mstockstill on DSK3G9T082PROD with NOTICES SUMMARY: VerDate Sep<11>2014 17:38 Feb 16, 2017 Jkt 241001 DC 20423–0001. Send comments (an original and 10 copies) referring to Docket No. EP 290 (Sub-No. 4) to: Surface Transportation Board, 395 E Street SW., Washington, DC 20423– 0001. FOR FURTHER INFORMATION CONTACT: Pedro Ramirez, (202) 245–0333. Federal Information Relay Service (FIRS) for the hearing impaired, (800) 877–8339. This conference will be available on the Board’s Web site by live video streaming. To access the conference, click on the ‘‘Live Video’’ link under ‘‘Information Center’’ at the left side of the home page beginning at February 28, 2017, at 10:00 a.m. Additional information is contained in the Board’s decision, which is available on the Board’s Web site at http://www.stb.gov. Copies of the decision may be purchased by contacting the Board’s Office of Public Assistance, Governmental Affairs, and Compliance at (202) 245–0236. Assistance for the hearing impaired is available through FIRS at (800) 877– 8339. SUPPLEMENTARY INFORMATION: Decided: February 13, 2017. By the Board, Board Members Begeman, Elliott, and Miller. Raina S. Contee, Clearance Clerk. [FR Doc. 2017–03215 Filed 2–16–17; 8:45 am] BILLING CODE 4915–01–P SURFACE TRANSPORTATION BOARD Release of Waybill Data The Surface Transportation Board has received a request from a student at Rice University (WB17–09—2/13/17) for permission to use unmasked data from the Board’s 1984–2015 Carload Waybill Samples. A copy of this request may be obtained from the Office of Economics. The waybill sample contains confidential railroad and shipper data; therefore, if any parties object to these requests, they should file their objections with the Director of the Board’s Office of Economics within 14 calendar days of the date of this notice. The rules for release of waybill data are codified at 49 CFR 1244.9. Contact: Alexander Dusenberry, (202) 245–0319. Brendetta S. Jones, Clearance Clerk. [FR Doc. 2017–03206 Filed 2–16–17; 8:45 am] BILLING CODE 4915–01–P PO 00000 Frm 00101 Fmt 4703 Sfmt 4703 DEPARTMENT OF TRANSPORTATION Federal Highway Administration Notice of Final Federal Agency Action on State Highway 99 (Grand Parkway) Segment B, From SH 288 to Interstate Highway (IH) 45 South, Brazoria and Galveston Counties, Texas Texas Department of Transportation, Federal Highway Administration, U.S. Department of Transportation (DOT). ACTION: Notice of Limitation on Claims for Judicial Review of Actions by TxDOT and Federal Agencies. AGENCY: This notice announces actions taken by TxDOT and Federal agencies that are final within the meaning of 23 U.S.C. 139(l)(1). The environmental review, consultation, and other actions required by applicable Federal environmental laws for this project are being, or have been, carried-out by TxDOT pursuant to 23 U.S.C. 327 and a Memorandum of Understanding dated December 16, 2014 and executed by FHWA and TxDOT. The actions relate to a proposed highway project, State Highway 99 (Grand Parkway) Segment B, from SH 288 to IH 45 South, in Brazoria and Galveston Counties in the State of Texas. Those actions grant licenses, permits, and approvals for the project. Under MAP–21 section 1319, TxDOT has issued a separate Final Environmental Impact Statement (FEIS) and Record of Decision (ROD) for this action. DATES: By this notice, TxDOT is advising the public of final agency actions subject to 23 U.S.C. 139(l)(1). A claim seeking judicial review of the Federal agency actions on the highway project will be barred unless the claim is filed on or before July 17, 2017. If the Federal law that authorizes judicial review of a claim provides a time period of less than 150 days for filing such claim, then that shorter time period still applies. FOR FURTHER INFORMATION CONTACT: Mr. Carlos Swonke, P.G., Environmental Affairs Division, Texas Department of Transportation, 125 East 11th Street, Austin, Texas 78701; telephone: (512) 416–2734; email: carlos.swonke@ txdot.gov. TxDOT’s normal business hours are 8:00 a.m.–5:00 p.m. (central time), Monday through Friday. SUPPLEMENTARY INFORMATION: Notice is hereby given that TxDOT and Federal agencies have taken final agency actions by issuing licenses, permits, and approvals for the following highway project in the State of Texas: State Highway 99 (Grand Parkway) Segment SUMMARY: E:\FR\FM\17FEN1.SGM 17FEN1

Agencies

[Federal Register Volume 82, Number 32 (Friday, February 17, 2017)]
[Notices]
[Pages 11099-11100]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-03227]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF STATE

[Public Notice 9834]


60-Day Notice of Proposed Information Collection: Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

ACTION: Notice of request for public comment.

-----------------------------------------------------------------------

SUMMARY: The Department of State is seeking Office of Management and 
Budget (OMB) approval for the information collection described below. 
In accordance with the Paperwork Reduction Act of 1995, we are 
requesting comments on this collection from all interested individuals 
and organizations. The purpose of this notice is to allow 60 days for 
public comment preceding submission of the collection to OMB.

DATES: The Department will accept comments from the public up to April 
18, 2017.

ADDRESSES: You may submit comments by any of the following methods:
     Web: Persons with access to the Internet may comment on 
this notice by going to www.Regulations.gov. You can search for the 
document by entering ``Docket Number: DOS-2016-0081'' in the Search 
field. Then click the ``Comment Now'' button and complete the comment 
form.
     Email: watkinspk@state.gov.
    You must include the DS form number (if applicable), information 
collection title, and the OMB control number in any correspondence.

FOR FURTHER INFORMATION CONTACT: Direct requests for additional 
information regarding the collection listed in this notice, including 
requests for copies of the proposed collection instrument and 
supporting documents, to Pamela Watkins, Department of State, Office of 
Directives Management, 1800 G Street NW., Suite 2400, Washington, DC 
20522-2202 who may be reached at watkinspk@state.gov.

SUPPLEMENTARY INFORMATION:
     Title of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.
     OMB Control Number: 1405-0193.
     Type of Request: Extension of a Currently Approved 
Collection.
     Originating Office: Office of Directives Management, A/
GIS/DIR.
     Form Number: Various public surveys.
     Respondents: Individuals responding to Department of State 
customer service evaluation requests.
     Estimated Number of Respondents: 325,000.
     Estimated Number of Responses: 325,000.
     Average Time per Response: 3.5 minutes.
     Total Estimated Burden Time: 18,958 annual hours.
     Frequency: Once per request.
     Obligation to Respond: Voluntary.
    We are soliciting public comments to permit the Department to:
     Evaluate whether the proposed information collection is 
necessary for the proper functions of the Department.
     Evaluate the accuracy of our estimate of the time and cost 
burden for this proposed collection, including the validity of the 
methodology and assumptions used.
     Enhance the quality, utility, and clarity of the 
information to be collected.
     Minimize the reporting burden on those who are to respond, 
including the use of automated collection techniques or other forms of 
information technology.
    Please note that comments submitted in response to this Notice are 
public record. Before including any detailed personal information, you 
should be aware that your comments as submitted, including your 
personal information, will be available for public review.

Abstract of Proposed Collection

    The information collection activity will collect qualitative 
customer feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery. This 
qualitative feedback will provide insights into customer perceptions, 
experiences and expectations, provide an early warning of issues with 
service, or focus attention on areas where communication, training or 
changes in operations might improve delivery of products or services. 
These collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers. It will also allow 
feedback to contribute directly to the improvement of program 
management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be used for 
quantitative information collections that are designed to yield 
reliably actionable results, such as monitoring trends over time or 
documenting program performance. Such data uses require more rigorous 
designs that address: The target population to which generalizations 
will be made, the sampling frame, the sample design (including 
stratification and clustering), the precision requirements or power

[[Page 11100]]

calculations that justify the proposed sample size, the expected 
response rate, methods for assessing potential non-response bias, the 
protocols for data collection, and any testing procedures that were or 
will be undertaken prior fielding the study. Depending on the degree of 
influence the results are likely to have, such collections may still be 
eligible for submission for other generic mechanisms that are designed 
to yield quantitative results.

Methodology

    Respondents will fill out a brief customer survey after completing 
their interaction with a Department Office or Embassy. Surveys are 
designed to gather feedback on the customer's experiences.

Janet Freer,
Director, Office of Directives Management, Department of State.
[FR Doc. 2017-03227 Filed 2-16-17; 8:45 am]
 BILLING CODE 4710-24-P